Lyrics blocking Spotify

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Lyrics blocking Spotify

Kirosana
Newbie

Plan : Premium

Country : Canada

Device : Oneplus 3T

Operating System : Android 9.0.4

 

My Question or Issue

The lyrics tabs is buggy as **bleep**. It pops up in front of the cover and prevent me of using the Previous/Pause/Next button, as well as the timeline bar, as well as everything.

 

It's really annoying. Re-installing doesn't change anything. And the option for disabling Behind the lyrics is gone (seriously ?).

 

Is there a solution ? Being forced to use a feature, especially one that is not working is completly nuts.

Spotify_Useless.jpg
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Re: Lyrics blocking Spotify

Moderator
Moderator

Hey there @Kirosana,

 

Thanks for posting about this here in the Community and welcome!

 

You mention you've tried reinstalling the app already. Just to confirm, did you try the steps for a thorough reinstallation from this Spotify Answer? If not, we'd suggest giving these a try as well. 

 

If that doesn't do the trick, it'd be a good idea making sure of the below:

  • Your device is up to speed with any software updates
  • The Spotify app is on the latest version available
  • You've tried a soft reset of your device by turning it off, waiting for a couple of minutes and then switching it back on
  • There's no SD card on your device
  • Spotify is set as an exception for any cache clearing or battery optimization apps

If you're still having troubles, it'd be helpful if you could let us know if this persists when logging in to your account from a different device. 

 

Keep us posted! We'll be happy to lend a hand if you still need help.

 

Have a lovely day :)

KaterinaModerator
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