Nothing is working!

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Nothing is working!

mindastya1029
Casual Listener
I've been using my sister'a spotify account for a while because she has unlimited, so I decided to sign up for unlimited myself and use my account. It's been 5 days, and I've had nothing but problems. I can't get any of my music offline like I could on her account. I can download music, but I can't actually select music to listen to-I can only hit the shuffle button ONCE and then I'm stuck with whatever it decides to play. What is happening?! What kind of welcome is this? Can't select music, can't get it offline. This is not what I'm paying for!!
5 Replies

Re: Nothing is working!

mindastya1029
Casual Listener
Also I may add that I have an iPhone 5s and the app was recently updated. I've tried logging out and uninstalling the app. Nothing has worked. Spotify members have done nothing to help.

Re: Nothing is working!

Joe
Community Legend

Unlimited is exactly the same as free on a mobile phone. Adverts, shuffle only and no downloading music for offline listening. You'll need to upgrade to Premium for those.

Re: Nothing is working!

mindastya1029
Casual Listener
That's the thing-I have upgraded to premium but it still just shows up as me having regular membership.

Re: Nothing is working!

mindastya1029
Casual Listener
Wait-I just realized that I didn't sign up for premium. I thought I did. Thank you!

Re: Nothing is working!

Joe
Community Legend

No worries :)

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