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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

375831 Views

541 replies

34 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7542 Views

0 replies

7 likes

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I can´t download

Hello. I have to add Spotify again and now I can`t download my playlist anymore? I am premium customer and I use anroid phone (Samsung). I want to listen my playlist offline mode also because there are many places where my Internet connection doesn´t...

Casual Listener

Hello. I have to add Spotify again and now I can`t download my playlist anymore? I am premium customer and I use anroid phone (Samsung). I want to listen my playlist offline mode also because there a...

Joe

Community Legend

415 Views

3 replies

0 likes

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tracks showing in album view :/

hi all, this is something i find annoying - in album view the app often shows an album as downloaded when really it is just a single track think it would be good if there was option to only show full albums in this view? cheers dan

Visitor

hi all,   this is something i find annoying - in album view the app often shows an album as downloaded when really it is just a single track 😞   think it would be good if there was...

253 Views

0 replies

0 likes

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I can't get to my profile.

Every time I try to get to just my profile it says try again. I'm still able to listen to music I just can't look at my profile.

Newbie

Every time I try to get to just my profile it says try again. I'm still able to listen to music I just can't look at my profile.

Joe

Community Legend

389 Views

1 replies

0 likes

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  • 1 replies
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Why does Spotify refuse to answer reasons for app permissions?

This issue was previously raised here, to no avail: http://community.spotify.com/t5/Help-Android/App-Permissions-Remote-Number-and-Wi-Fi-Devices/m-p/807313#M29417 And here's how Android Central describes the other permission that I believe was added ...

Roadie

This issue was previously raised here, to no avail: http://community.spotify.com/t5/Help-Android/App-Permissions-Remote-Number-and-Wi-Fi-Devices/m-p/807313#M29417   And here's how Andro...

Andrews32

Roadie

2589 Views

4 replies

0 likes

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Solved!! Unable to undownload album?

I accidentaly downloaded a full Cher and I can't get rid of it? It's still there even though I hit undownload, it's taking up my memore and now I can't get any more music offline..... please help!

Casual Listener

I accidentaly downloaded a full Cher  and I can't get rid of it? It's still there even though I hit undownload, it's taking up my memore and now I can't get any more music offline..... please he...

Joe

Community Legend

931 Views

3 replies

0 likes

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  • 3 replies
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Solved!! Spotify search not functioning

<->I have only just downloaded spotify on my Galaxy S4 and either cannot understand how to use the search function or it is not working. I have the latest version from the playstore, I have followed the guides to clear dta etc, turned phone off and b...

Regular

<->I have only just downloaded spotify on my Galaxy S4 and either cannot understand how to use the search function or it is not working. I have the latest version from the playstore, I have fol...

AadmanZ

Music Fan

2414 Views

23 replies

0 likes

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Deleted songs from playlist

I added a song a few weeks ago and as of a few days I tried listening to it and I can't find it both on my Galaxy S3 and my iMac. Ive tried reserching it but it wont show up please help.

Newbie

I added a song a few weeks ago and as of a few days I tried listening to it and I can't find it both on my Galaxy S3 and my iMac. Ive tried reserching it but it wont show up please help.

Joe

Community Legend

300 Views

1 replies

0 likes

  • 300 Views
  • 1 replies
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Spotify stops when sending a whatsapp message.

Just like the title says.. I own a Samsung Galaxy S4. As soon as I listen to a Spotify song (even offline available ones) and I send a whatsapp message my Spotify stops for a second or two playing.. What could this mean? Is my Spotify or my whatsapp ...

Casual Listener

Just like the title says.. I own a Samsung Galaxy S4. As soon as I listen to a Spotify song (even offline available ones) and I send a whatsapp message my Spotify stops for a second or two playing.. ...

Joe

Community Legend

2976 Views

5 replies

0 likes

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Streaming spotify to bluetooth speaker

Can you stream spotify from android device to a bluetooth speaker? If so, what's the audio quality and is it bug-free? I'm thinking of buying a samsung da-e670 to be able to stream from both iphone and android. Anyone tried it?

Newbie

Can you stream spotify from android device to a bluetooth speaker? If so, what's the audio quality and is it bug-free? I'm thinking of buying a samsung da-e670 to be able to stream from both iphon...

user-removed

Not applicable

10465 Views

2 replies

0 likes

bluetooth stream android da-e670
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updated spotify and lost all my playlists

I recently updated the spotify app for android to version 0.7.9.1170 A couple of days later i lost all my downloaded playlists help!

Newbie

I recently updated the spotify app for android to version 0.7.9.1170   A couple of days later i lost all my downloaded playlists   help!

Joe

Community Legend

3683 Views

9 replies

0 likes

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  • 9 replies
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Title not available on restarting spotify

Hello! Since the last two updates I'm facing the following issue when using Spotify in offline mode. I'm using Spotify on my mobile mainly to listen to offline albums and playlists on my commute from home to work and back again using a bluetooth conn...

Casual Listener

Hello!   Since the last two updates I'm facing the following issue when using Spotify in offline mode.   I'm using Spotify on my mobile mainly to listen to offline albums and playli...

Joe

Community Legend

1105 Views

5 replies

0 likes

Android
bug
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memory full

I have the free trial and im trying to sync my playlist today coz i added some songs on my playlist but it says my memory is full but i checked my ram and rom and sd memory is not full i need help if we can transfer files and if yes how..

Casual Listener

I have the free trial and im trying to sync my playlist today coz i added some songs on my playlist but it says my memory is full but i checked my ram and rom and sd memory is not full i need help if...

Joe

Community Legend

877 Views

3 replies

0 likes

Windows
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My problem is that I can't select the song I want to listen to. I don't know what the problem is.

I can't select the song I want to listen to. All I can do is press shuffle and hope that it plays the one I want to listen to. I would try to delete it and install it again, but judging from other posts like this one, it doesn't work. I have and Andr...

Newbie

I can't select the song I want to listen to. All I can do is press shuffle and hope that it plays the one I want to listen to. I would try to delete it and install it again, but judging from other po...

Joe

Community Legend

467 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Samsung Galaxy s3 Vibrating to music!

Hi Guys, I've got a strange problem with spotify on my Galaxy s3. When music is playing in spotify, it seems to be linked to the vibration function of the phone because it vibrates in time with music. Now at first I thought it was just vibration from...

Casual Listener

Hi Guys,   I've got a strange problem with spotify on my Galaxy s3. When music is playing in spotify, it seems to be linked to the vibration function of the phone because it vibrates in time...

Joe

Community Legend

63245 Views

16 replies

2 likes

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Spotify Connect: Android <> Mac cannot find each other

I have Spotify running on my Android phone and my MacBook Pro, both on the latest version. My Android device does not show my Mac (or any other devices) under the Connect tab. I have a Premium account and both devices are connected to the same Wi-Fi ...

Newbie

I have Spotify running on my Android phone and my MacBook Pro, both on the latest version.  My Android device does not show my Mac (or any other devices) under the Connect tab.     ...

Joe

Community Legend

940 Views

1 replies

0 likes

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  • 1 replies
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Spotify Crashing

Every time I try to open up the Spotify it crashes and says ''Unfortunately, Spotify has stopped.'' I've reported this error and tried re-downloading the app but nothing seems to help... I have Samsung Galaxy S5 with android version 4.4.2. Any ideas ...

Newbie

Every time I try to open up the Spotify it crashes and says ''Unfortunately, Spotify has stopped.'' I've reported this error and tried re-downloading the app but nothing seems to help... I have Samsu...

Joe

Community Legend

980 Views

1 replies

0 likes

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Constant message saying unable to sync as no available space on device

Samsung Galaxy S3 fine until recent security update in June. Now will only download about 300No. tracks from original list before coming up with this message. Uninstalled and tried over and over with no change. Spare capacity of 8.2Gb. Please help be...

Newbie

Samsung Galaxy S3 fine until recent security update in June. Now will only download about 300No. tracks from original list before coming up with this message. Uninstalled and tried over and over with...

Joe

Community Legend

302 Views

1 replies

0 likes

  • 302 Views
  • 1 replies
  • 0 likes

2 Android devices have stuttering playback on WIFI when screen is off

I have a Galaxy S4 (ver 4.4, 5ghz N) and an older HTC Incredible 2 (ver. 2.3, 2.4ghz N). I recently had an issue where my S4 was sputtering once the screen was turned off. I know Android "relaxes" the wifi power when idling, and my signal at the time...

Regular

I have a Galaxy S4 (ver 4.4, 5ghz N) and an older HTC Incredible 2 (ver. 2.3, 2.4ghz N). I recently had an issue where my S4 was sputtering once the screen was turned off. I know Android "relaxes" th...

marriedgeek

Regular

930 Views

2 replies

0 likes

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Local files from computer will not sync

Hello, After searching around and trying multiple fresh installs nothing seems to be working. I used to have no problem just dragging a local file on my pc and it going to my phone downloaded, but now nothing is working. I have checked my firewall se...

Casual Listener

Hello,   After searching around and trying multiple fresh installs nothing seems to be working. I used to have no problem just dragging a local file on my pc and it going to my phone downloa...

Joe

Community Legend

346 Views

2 replies

0 likes

  • 346 Views
  • 2 replies
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Solved!! Facebook

Is it possible to Stop using Facebook with Spotify and if so how to do so

Casual Listener

Is it possible to Stop using Facebook with Spotify and if so how to do so

Joe

Community Legend

838 Views

1 replies

0 likes

  • 838 Views
  • 1 replies
  • 0 likes