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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

196238 Views

131 replies

10 likes

Android
autoplay
bluetooth
  • 196238 Views
  • 131 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

538054 Views

78 replies

3 likes

  • 538054 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Kurogane

Newbie

444218 Views

565 replies

37 likes

Account
Free
  • 444218 Views
  • 565 replies
  • 37 likes

latest android app not saving albums and whole host of other problems

The latest android app is a broken piece of #&@% Every time I find a band I like I follow them and then save each album to my music only to find spotify decides to unfollow some bands and even some it remembers to save I will go to their page to be g...

Regular

The latest android app is a broken piece of #&@% Every time I find a band I like I follow them and then save each album to my music only to find spotify decides to unfollow some bands and even so...

Peter__

Community Legend

1862 Views

14 replies

0 likes

  • 1862 Views
  • 14 replies
  • 0 likes

Unable to Connect Mobile and Computer

The guide on how to connect devices to one another say that they must be on the same connection, my computer and my andriod smartphone are both using the same internet connection, but my phone is using WiFi, whereas my computer is using DSL. When I t...

Newbie

The guide on how to connect devices to one another say that they must be on the same connection, my computer and my andriod smartphone are both using the same internet connection, but my phone is usi...

Daniel

Community Legend

632 Views

1 replies

0 likes

  • 632 Views
  • 1 replies
  • 0 likes

Re: Android Offline Issues

Hi, This has been very frustrating for me. I love Spotify and I love the most with offline mode. I use offline mode when I travel or where I don't have access to internet. I was enjoying it very much and bragging it to everyone. Until the major upgra...

Casual Listener

Hi,   This has been very frustrating for me. I love Spotify and I love the most with offline mode. I use offline mode when I travel or where I don't have access to internet. I was enjoying i...

mghelech

Casual Listener

844 Views

6 replies

0 likes

  • 844 Views
  • 6 replies
  • 0 likes

Wierd feedback while listening to music

So, I downloaded the spotify app a few times, but my phone is so stupid I usually have to delete it and redownload it (and a few other apps) becuase my phones internal memory runs out too fast. Last time I downloaded it, I got this weird feedback in ...

Roadie

So, I downloaded the spotify app a few times, but my phone is so stupid I usually have to delete it and redownload it (and a few other apps) becuase my phones internal memory runs out too fast. Last ...

Xayne

Roadie

724 Views

4 replies

0 likes

  • 724 Views
  • 4 replies
  • 0 likes

Problems opening Spotify android

I am having a problem. When I open the application I get a black screen, at the beggining says Spotify but then it goes away and it is just show the little menu on the top left corner (when I push it does nothing). I have tried reinstalling the app l...

Casual Listener

I am having a problem. When I open the application I get a black screen, at the beggining says Spotify but then it goes away and it is just show the little menu on the top left corner (when I push it...

ChrisLefevre

Newbie

852 Views

4 replies

0 likes

  • 852 Views
  • 4 replies
  • 0 likes

Solved!! Spotify won't connect when I try to upgrade to premium

Hello all. I've been trying to upgtade to premium for some time now. The problem is, spotify won't connect when I tap the option to buy premium. This makes no sense as the internet connection is fine. I can still search and play songs. It just really...

Casual Listener

Hello all. I've been trying to upgtade to premium for some time now. The problem is, spotify won't connect when I tap the option to buy premium. This makes no sense as the internet connection is fine...

pattys

Casual Listener

829 Views

4 replies

0 likes

  • 829 Views
  • 4 replies
  • 0 likes

Unfortunately spotify has stopped

hello i have a galaxy s3 mini and i can open and use spotify just fine except when i close it and use it later it says Unfortunately spotify has stopped working. i have to then restart my phone to use it. i tried removing the sim card and reinstallin...

Casual Listener

hello i have a galaxy s3 mini and i can open and use spotify just fine except when i close it and use it later it says Unfortunately spotify has stopped working. i have to then restart my phone to us...

cgrudge

Casual Listener

935 Views

4 replies

0 likes

  • 935 Views
  • 4 replies
  • 0 likes

Keeps crashing on a samsung s4 any help?!

Basically it just will never open which is rather annoying considering i pay for the service any idea guys ?

Casual Listener

Basically it just will never open which is rather annoying considering i pay for the service any idea guys ?

sonar9

Newbie

910 Views

3 replies

0 likes

  • 910 Views
  • 3 replies
  • 0 likes

Spotify offline play help

I love using spotify it has all my favorite artists are albums i love. So i decided to try the offline play option and download my playlists thru wifi. As i don't want to eat all my data therefore the reason to be able to listen to all my favorite mu...

Newbie

I love using spotify it has all my favorite artists are albums i love. So i decided to try the offline play option and download my playlists thru wifi. As i don't want to eat all my data therefore t...

user-removed

Not applicable

416 Views

1 replies

0 likes

  • 416 Views
  • 1 replies
  • 0 likes

Solved!! Premium uphrade

I just upgraded to premium and while I think I have Premium on my desk top, the Android app still shows that I don't. it still has the shuffle play

Casual Listener

I just upgraded to premium and while I think I have Premium on my desk top, the Android app still shows that I don't. it still has the shuffle play

blake

Community Legend

885 Views

4 replies

0 likes

  • 885 Views
  • 4 replies
  • 0 likes

Some songs play without sound

Hi all, I'm pretty new with spotify and I'd like your help with a problem. My spotify android app wont play some songs... that is: it says it's playing, but there is no sound. When I try to pause, it just stops and goes back to the beginning. When I ...

Casual Listener

Hi all,   I'm pretty new with spotify and I'd like your help with a problem. My spotify android app wont play some songs... that is: it says it's playing, but there is no sound. When I try t...

huddlestond

Regular

1778 Views

11 replies

0 likes

  • 1778 Views
  • 11 replies
  • 0 likes

Skipping and choosing song problem

Every time I skip a song it goes to the next song and it plays but I dont hear anything. I try turning up the volume and my phone freezes. After about 10 seconds my phone unfreezes and the song finally starts playing. It does the same thing when im c...

Newbie

Every time I skip a song it goes to the next song and it plays but I dont hear anything. I try turning up the volume and my phone freezes. After about 10 seconds my phone unfreezes and the song fina...

317 Views

0 replies

0 likes

  • 317 Views
  • 0 replies
  • 0 likes

Why does my spotify keep re downloading my 'offline' songs every time I log on?

For some reason every time I open my spotify back up it has to re download my 'offline' songs can anyone help?

Casual Listener

For some reason every time I open my spotify back up it has to re download my 'offline' songs can anyone help?

djones1991

Casual Listener

3385 Views

2 replies

0 likes

  • 3385 Views
  • 2 replies
  • 0 likes

Solved!! One Playlist Missing From Android Device

About two weeks ago (maybe after an upgrade) one playlist disappeared from my Galaxy S III. I can see the list on my desktop and laptop and iPad but not on my Android smartphone. I unistalled Spotify, restarted the phone, and then reinstalled Spotify...

Casual Listener

About two weeks ago (maybe after an upgrade) one playlist disappeared from my Galaxy S III.  I can see the list on my desktop and laptop and iPad but not on my Android smartphone.   &nbsp...

garycgreen

Casual Listener

818 Views

2 replies

0 likes

  • 818 Views
  • 2 replies
  • 0 likes

Solved!! New Spotify tablet streaming does not work

Hello, spotify free works on my android phone. If I try to get it running on my tab it failed . I have access to my profile and see my lists. But I cannot get any of the songs started

Regular

Hello,  spotify free works on my android phone. If I try to get it running on my tab it failed . I have access to my profile and see my lists. But I cannot get any of the songs started

jasimir

Regular

3547 Views

9 replies

0 likes

  • 3547 Views
  • 9 replies
  • 0 likes

Cant be this hard to play downloaded music in Airplane mode on my Android when it works on iPhone

So i have a Galaxy S3 and an iPhone 5s. I travael alot and dont always have an active connection. To combat this I download my primary playlilsts to my devices and then bring up Spotify when Im ready to relax with some music. Works absolutely fine on...

Casual Listener

So i have a Galaxy S3 and an iPhone 5s.  I travael alot and dont always have an active connection.  To combat this I download my primary playlilsts to my devices and then bring up Spotify w...

mikeriz

Casual Listener

509 Views

2 replies

0 likes

  • 509 Views
  • 2 replies
  • 0 likes

No track time with bluetooth

Hello, I have a problem with Spotify on my Android phone (LG Nexus 5, Carbon Rom). When I listen music on my car (VW GOLF 2009) with the bluetooth module, my autoradio displays which is the song, artist and album but the track timeline is always bloc...

Newbie

Hello,   I have a problem with Spotify on my Android phone (LG Nexus 5, Carbon Rom).   When I listen music on my car (VW GOLF 2009) with the bluetooth module, my autoradio displays ...

Peter__

Community Legend

502 Views

1 replies

1 likes

  • 502 Views
  • 1 replies
  • 1 likes

Cannot install Android app on Galaxy S5

I am currently in South Korea and have a premium subscription. I got a new Galaxy S5 phone but the older version states it is not supported any longer and I cannot download the new one. How can I get the app back on my phone?

Newbie

I am currently in South Korea and have a premium subscription. I got a new Galaxy S5 phone but the older version states it is not supported any longer and I cannot download the new one. How can I get...

Peter__

Community Legend

836 Views

1 replies

0 likes

  • 836 Views
  • 1 replies
  • 0 likes

SD Card

Please make it possible to save music on SD Card. It's very bad to just save on The internal memory.

Newbie

Please make it possible to save music on SD Card. It's very bad to just save on The internal memory.

ThomasLevy

Newbie

729 Views

2 replies

0 likes

  • 729 Views
  • 2 replies
  • 0 likes

Log in with Facebook

When i try to log in with Facebook a message appears saying that im in a diffrent country and i cant use it. How can i solve this problem?

Casual Listener

When i try to log in with Facebook a message appears saying that im in a diffrent country and i cant use it. How can i solve this problem?

Josh

Community Legend

625 Views

2 replies

0 likes

  • 625 Views
  • 2 replies
  • 0 likes