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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

210663 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 210663 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

560966 Views

78 replies

3 likes

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  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Alonegamer

Visitor

462963 Views

575 replies

39 likes

Account
Free
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  • 39 likes

Logging in Facebook Galaxy S4 - string of numbers can't share

I'm sure this has been covered and I apologize if it has a simple fix. I log in through Facebook but my user name is a string of numbers, no pic, can't add my friends, or share music/play lists. The best I've seen trying to search an answer is mods l...

Visitor

I'm sure this has been covered and I apologize if it has a simple fix. I log in through Facebook but my user name is a string of numbers, no pic, can't add my friends, or share music/play lists. The ...

Peter__

Community Legend

661 Views

4 replies

0 likes

  • 661 Views
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Skips songs, Z2 Tablet

Just got my new Sony Z2 tablet (wifi only), all updated and fresh installed including Spotify. Then i go to settings and put "extreme quality" on, Spotify often, like every 2nd song, it start playing next song for 1-2 seconds and then skips to next d...

Regular

Just got my new Sony Z2 tablet (wifi only), all updated and fresh installed including Spotify. Then i go to settings and put "extreme quality" on, Spotify often, like every 2nd song, it start playi...

Peter__

Community Legend

2348 Views

13 replies

0 likes

  • 2348 Views
  • 13 replies
  • 0 likes

Solved!! Release Notes - Spotify for Android (1.1.2)

Android Release Notes What's new in version 1.1.2 New: Playback stops when you swipe the app from the Recent Tasks list. New: Play the same song over and over by tapping the repeat button twice. Now available for Premium users and free users on table...

Spotify Legend

Android Release Notes What's new in version 1.1.2 New: Playback stops when you swipe the app from the Recent Tasks list. New: Play the same song over and over by tapping the repeat butto...

Goodman

Spotify Legend

5945 Views

14 replies

1 likes

1.1.2
Android
Release Notes
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Spotify does not sync offline tracks in CoolPad F1 phone with Custom ROM

Hello all, Spotify cannot sync offline files with CoolPad F1 device. Although the synchronization finishes successfuly (green arrow near each song), the tracks does not play without internet connection and upon closing and reoppening the application ...

Casual Listener

Hello all,   Spotify cannot sync offline files with CoolPad F1 device. Although the synchronization finishes successfuly (green arrow near each song), the tracks does not play without intern...

arpaktiko2

Casual Listener

847 Views

2 replies

0 likes

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  • 2 replies
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Using mobile data even when device mobile data off when streaming via bluetooth

I cannot describe how pissed I am. So basically during the last weekend I went on a trip and used my downloaded spotify playslits to stream to my car. I kept getting AT&T SMS messages saying I was approaching my limits, at a crazy speed. I stopped us...

Casual Listener

I cannot describe how pissed I am.   So basically during the last weekend I went on a trip and used my downloaded spotify playslits to stream to my car. I kept getting AT&T SMS messages ...

Peter__

Community Legend

1433 Views

5 replies

0 likes

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  • 5 replies
  • 0 likes

Solved!! Spotify on ios is different than on my android phone

When I use spotify with the same account on my iPad, I can play any song and in my playlists, I can play in any order. I think it has the premium free trial on but I never clicked anything to start a trial. On my android phone, I don't have premium a...

Newbie

When I use spotify with the same account on my iPad, I can play any song and in my playlists, I can play in any order. I think it has the premium free trial on but I never clicked anything to start a...

Peter__

Community Legend

14834 Views

2 replies

0 likes

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Solved!! Will Spotify still be there?

I have to reset my Note 3 to factory and i wannted to know his there a way to say all music from now being deleted? thanks

Casual Listener

I have to reset my Note 3 to factory and i wannted to know his there a way to say all music from now being deleted? thanks

user-removed

Not applicable

1146 Views

5 replies

0 likes

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  • 5 replies
  • 0 likes

Solved!! Mobile app won't upgrade my account to Unlimited on Android

I have subsrcribed to Spotify Unlimited and it works fine on my laptop but the mobile app on my tablet and phone (both Samsung Galaxy Android -devices) is the Free-version for some reason. So when I use my tablet or phone, I have to listen to commerc...

Newbie

I have subsrcribed to Spotify Unlimited and it works fine on my laptop but the mobile app on my tablet and phone (both Samsung Galaxy Android -devices) is the Free-version for some reason. So when I ...

Josh

Community Legend

929 Views

1 replies

0 likes

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  • 1 replies
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Solved!! [Android] Troubleshooting Spotify

I have a premium subscription to spotify but when I play music using the app I keep getting annoying Google Adverts between songs. Any suggestions?

Newbie

I have a premium subscription to spotify but when I play music using the app I keep getting annoying Google Adverts between songs. Any suggestions?

jeremygoh

Community Legend

724 Views

1 replies

0 likes

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Solved!! deleting my account

I've tried to delete my account multiple times and it's still not working... Could you remove my account please, it'd be greatly appreciated

Newbie

I've tried to delete my account multiple times and it's still not working... Could you remove my account please, it'd be greatly appreciated

Jordi

Community Legend

637 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Subscribers: getting rid of big "shuffle play" button

I was very unpleasantly surprised after the last update to see the huge, ugly "shuffle play" button that appeared on the playlist screen. I rarely use shuffle (I might be weird but I still like listening to albums) and I think the old way of turning ...

Regular

I was very unpleasantly surprised after the last update to see the huge, ugly "shuffle play" button that appeared on the playlist screen. I rarely use shuffle (I might be weird but I still like liste...

bingohandjob

Regular

1754 Views

3 replies

3 likes

  • 1754 Views
  • 3 replies
  • 3 likes

Bug -- song playing bar disappears on Android

You know, the bar at the bottom where you tap to make the song go full screen? Sometimes it is there, sometimes it is not. I have not found any logic to it as of yet.

Roadie

You know, the bar at the bottom where you tap to make the song go full screen? Sometimes it is there, sometimes it is not. I have not found any logic to it as of yet.

DoinK

Casual Listener

505 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Spotify offline mode doesn't work?

Two days ago I upgraded to premium and today when I wanted to listen to my playlists in offline mode it said "Your 30 days of offline mode.. (something something) has expired". What? How is that possible? Please give me som answers?

Newbie

Two days ago I upgraded to premium and today when I wanted to listen to my playlists in offline mode it said "Your 30 days of offline mode.. (something something) has expired". What? How is that poss...

HelenN

Casual Listener

9236 Views

22 replies

0 likes

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Spotify starts playing music randomly after shutdown and even after pausing

Hi! This is a problem that has occurred before that might've disappeared with some updates. But now it's back again and it's so annoying and embarrassing So, I listen to music on my way to work in my headphones - I get to work, unplug the headphones ...

Casual Listener

Hi!   This is a problem that has occurred before that might've disappeared with some updates. But now it's back again and it's so annoying and embarrassing 😞   So, I listen to mu...

Peter__

Community Legend

765 Views

1 replies

0 likes

  • 765 Views
  • 1 replies
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Corrupted album

Sorry to post it here, but I digged through all the support options and I find it absurd there's no specific place to report corrupted songs. The whole album of Dragonland, Holy War, is corrupted, the songs are partially cut during playing. I tried o...

Newbie

Sorry to post it here, but I digged through all the support options and I find it absurd there's no specific place to report corrupted songs.   The whole album of Dragonland, Holy War, is co...

Peter__

Community Legend

531 Views

1 replies

0 likes

  • 531 Views
  • 1 replies
  • 0 likes

free music on older version android

Hello!!! My name is Helder Constantino, and i have a mobile phone with andoird 2.2! I can't listen free music! It is possible to put the app working on my phone? Thanks

Visitor

Hello!!! My name is Helder Constantino, and i have a mobile phone with andoird 2.2! I can't listen free music! It is possible to put the app working on my phone? Thanks

Peter__

Community Legend

1543 Views

7 replies

0 likes

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  • 7 replies
  • 0 likes

Nexus 10 playback stops at EXACTLY 12 seconds

I've tried everything, including reinstalling spotify. My internet connection is fine, but when I open spotify it takes around 15 seconds just to go online. And then no matter what song I play, it stops at 12 seconds exactly. The progress bar for the...

Newbie

I've tried everything, including reinstalling spotify. My internet connection is fine, but when I open spotify it takes around 15 seconds just to go online. And then no matter what song I play, it st...

498 Views

0 replies

0 likes

  • 498 Views
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  • 0 likes

Switching from normal to high quality downloads

I have quite a few playlists downloaded to my phone at normal quality but thinking about having them at high or extreme quality instead. If I change the settings, will I need to download everything manually again or will Spotify do it automatically?

Regular

I have quite a few playlists downloaded to my phone at normal quality but thinking about having them at high or extreme quality instead. If I change the settings, will I need to download everything m...

SuperWisdom

Community Legend

2465 Views

5 replies

0 likes

  • 2465 Views
  • 5 replies
  • 0 likes

Spotify playing the incorrect version of a song

Hello, For a year this was working fine. Songs from my laptop had sync'd to my phone (android) and were playing great. In the last month or so spotify on phone is playing the incorrect version of the song. It seems to be substituting the song I want ...

Casual Listener

Hello,   For a year this was working fine. Songs from my laptop had sync'd to my phone (android) and were playing great. In the last month or so spotify on phone is playing the incorrect ver...

rberrisford4000

Casual Listener

731 Views

2 replies

0 likes

  • 731 Views
  • 2 replies
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Samsung download

Hi.I have a Samsung SII. I try to download the spotify app, but my unit isn't compatible with my cellphone version. Could you please fix this problem fast. I have payed for 6 months premium account, so I want to use spotify on my phone too.Alexander

Casual Listener

Hi. I have a Samsung SII. I try to download the spotify app, but my unit isn't compatible with my cellphone version. Could you please fix this problem fast. I have payed for 6 months premium account...

Zeal_Topaz

Casual Listener

879 Views

4 replies

0 likes

  • 879 Views
  • 4 replies
  • 0 likes