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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

375623 Views

541 replies

34 likes

Account
Free
  • 375623 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7535 Views

0 replies

7 likes

  • 7535 Views
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  • 7 likes

Google Maps STILL/AGAIN too quiet

I am still most definitely having the whole Google Maps is about half the volume as the music when it tries to navigate issue despite the giant thread (which was locked by mods) claiming to have it fixed. I have 1.1.2.453 which is the most recent upd...

Casual Listener

I am still most definitely having the whole Google Maps is about half the volume as the music when it tries to navigate issue despite the giant thread (which was locked by mods) claiming to have it f...

Darwa

Regular

790 Views

2 replies

0 likes

  • 790 Views
  • 2 replies
  • 0 likes

[BUG]Repeat album keeps turning on

Is anyone else getting this problem? Not only is the repeat toggle unresponsive on my Note 3 (or maybe I keep missing the hotspot) but it keeps turning on whenever I play a new album or add tracks to the queue. It is off on the desktop client and web...

Community Legend

Is anyone else getting this problem? Not only is the repeat toggle unresponsive on my Note 3 (or maybe I keep missing the hotspot) but it keeps turning on whenever I play a new album or add tracks to...

465 Views

0 replies

0 likes

  • 465 Views
  • 0 replies
  • 0 likes

Spotify Premium android app does not recognize my phone

Hi, I pay a premium account for a couple of months and since last week, the app does not recognize my account on my phone and tablet. This is Extremely anoying as I pay a Swiss account, which is expansive. Generally, I never pay for a useless service...

Casual Listener

Hi,    I pay a premium account for a couple of months and since last week, the app does not recognize my account on my phone and tablet. This is Extremely anoying as I pay a Swiss accou...

ManintheMiddle

Casual Listener

1969 Views

5 replies

0 likes

  • 1969 Views
  • 5 replies
  • 0 likes

problems on galaxy fame since update

Hello, I use the app on my Samsung Galaxy Fame, but since the recent update have been unable to access it. Have uninstalled and the re-downloaded but to no avail. Any ideas?

Newbie

Hello, I use the app on my Samsung Galaxy Fame, but since the recent update have been unable to access it. Have uninstalled and the re-downloaded but to no avail. Any ideas?

Peter__

Community Legend

399 Views

1 replies

0 likes

  • 399 Views
  • 1 replies
  • 0 likes

Spotify connect not working (Andoid-Android and Android-Yamaha Av-Reciever)

Hi Everyone, Since the Update to 1.1.2 spotify connect is not working anymore. I cannot control my phone from my tablet and vice versa. I'm getting an error message in spotify itself. Also I cannot use spotifý connect on my Yamaha RX-V475 from any of...

Regular

Hi Everyone,   Since the Update to 1.1.2 spotify connect is not working anymore. I cannot control my phone from my tablet and vice versa. I'm getting an error message in spotify itself. ...

Peter__

Community Legend

597 Views

3 replies

0 likes

  • 597 Views
  • 3 replies
  • 0 likes

track not available

Hello. I'm from malaysia. May i know what happened to my spotify?? Just now some of the songs have been colored on Grey and say This track is not available. I am a premium user. And also why suddenly Evanescence self titled album suddenly disappeared...

Visitor

Hello. I'm from malaysia. May i know what happened to my spotify?? Just now some of the songs have been colored on Grey and say This track is not available. I am a premium user. And also why suddenly...

Daniel

Community Legend

302 Views

1 replies

0 likes

  • 302 Views
  • 1 replies
  • 0 likes

Android Wear Album Art

When using Android Wear watch with Google Play it shows the album art. With Spotify it doesn't. Can you look at adding this please (and Chromecast) Thanks

Newbie

When using Android Wear watch with Google Play it shows the album art.   With Spotify it doesn't. Can you look at adding this please (and Chromecast)   Thanks

Daniel

Community Legend

602 Views

1 replies

0 likes

  • 602 Views
  • 1 replies
  • 0 likes

Selecting songs

It has a shuffle play button but I want to select a song that I would like to listen to on my playlist and it's not letting me.

Casual Listener

It has a shuffle play button but I want to select a song that I would like to listen to on my playlist and it's not letting me.

Daniel

Community Legend

590 Views

4 replies

0 likes

  • 590 Views
  • 4 replies
  • 0 likes

Spotify reporting full SD card when not - LG G3 (D855, 16GB)

Hi. Trying to save my music onto my new LG G3 (D855, 16GB) for offline use, but since the "Offline syncing has stopped" message has appeared, no further tracks are syncing. There is still 7GB left on my phone's internal storage and 14GB free on the S...

Casual Listener

Hi.   Trying to save my music onto my new LG G3 (D855, 16GB) for offline use, but since the "Offline syncing has stopped" message has appeared, no further tracks are syncing. There is still ...

Daniel

Community Legend

1360 Views

1 replies

0 likes

  • 1360 Views
  • 1 replies
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Black screen on Huawei G700

I've got Spotify premium on my Huawei G700, and when I start Spotify, it shows a black screen. It used to work on it, and I don't know if there was an update when it started. Strangely, it does show the Spotify logo and name when I start the app, and...

Casual Listener

I've got Spotify premium on my Huawei G700, and when I start Spotify, it shows a black screen. It used to work on it, and I don't know if there was an update when it started. Strangely, it does show ...

Daniel

Community Legend

843 Views

3 replies

0 likes

  • 843 Views
  • 3 replies
  • 0 likes

What song was that?

I was playing Radio based on my play list on my Android and a great new song was playing, I had to run downstairs so I paused it and left the phone upstairs connected to bluetooth, when I came back upstairs Spotify wasn't running anymore. I really wa...

Newbie

I was playing Radio based on my play list on my Android and a great new song was playing, I had to run downstairs so I paused it and left the phone upstairs connected to bluetooth, when I came back u...

Daniel

Community Legend

407 Views

1 replies

0 likes

  • 407 Views
  • 1 replies
  • 0 likes

Sleep timer

Spotify wakes me up in the morning but keeps me awake at night, why ??? because Spotify still doesn't have a Sleep timer.... The idea is simple, making it happen is simple as well but spotify only needs to add it in the menu. So please guys so many p...

Music Fan

Spotify wakes me up in the morning but keeps me awake at night, why ??? because Spotify still doesn't have a Sleep timer....   The idea is simple, making it happen is simple as well but spot...

Daniel

Community Legend

4508 Views

3 replies

10 likes

  • 4508 Views
  • 3 replies
  • 10 likes

Solved!! Cant see desktop device under phone app connect

I am unable to see desktop in my app to control music from phone. Phone app - Connect - says Connect lets you play and control Spotify on your devices. If another device becomes available, you can select it here. Desktop app says that it can see my S...

Casual Listener

I am unable to see desktop in my app to control music from phone.     Phone app - Connect - says   Connect lets you play and control Spotify on your devices. If another devic...

spectrem12

Casual Listener

2548 Views

6 replies

0 likes

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  • 6 replies
  • 0 likes

sporty Connect dont find Android but Pc find Android

Hello, My problem is my Pc find my Handy in my network but under Sportifyconnect my Pc is not Displayed from the PC i can control the mobile LG, Denrie

Casual Listener

Hello,   My problem is my Pc find my Handy in my network but under Sportifyconnect my Pc is not Displayed from the PC i can control the mobile     LG, Denrie

Joe

Community Legend

721 Views

3 replies

0 likes

Android App
sportifyConnect
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  • 3 replies
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No offline sync possible

Hi all,Is there a problem with the android app? It is saying that offline sync is not possible cause there is not enough memory on my mobile but in fact there are more than 2GB available.Looking forward to your quick feedback, cause the situation is ...

Regular

Hi all, Is there a problem with the android app? It is saying that offline sync is not possible cause there is not enough memory on my mobile but in fact there are more than 2GB available. Look...

Joe

Community Legend

851 Views

6 replies

0 likes

  • 851 Views
  • 6 replies
  • 0 likes

LG G3 / Honda Civic / No Metadata

Hey y'all - just upgraded from my HTC one to an LG G3, and lost the ability to see the metadata on the in-dash i-Mid screen. I've tried unpairing, rebooting, offline and online modes - nothings working. Any help would be muchly appreciated. Thanks!

Newbie

Hey y'all - just upgraded from my HTC one to an LG G3, and lost the ability to see the metadata on the in-dash i-Mid screen. I've tried unpairing, rebooting, offline and online modes - nothings worki...

Joe

Community Legend

1602 Views

1 replies

0 likes

Civic
G3
Honda
i-Mid
LG
metadata
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  • 1 replies
  • 0 likes

I'm getting so fed up now with constantly downloading my Playlist & spotify freezing on my andro

This is really winding me up now, I even tried to reinstall spotify and it never seems to get much further than downloading 68% of my music, if it does, it soon disappears again, trying to search or even play a song now takes ages, and my spotify jus...

Regular

This is really winding me up now, I even tried to reinstall spotify and it never seems to get much further than downloading 68% of my music, if it does, it soon disappears again, trying to search or ...

Joe

Community Legend

667 Views

1 replies

0 likes

  • 667 Views
  • 1 replies
  • 0 likes

Offline playlist problem

I own a htc one (m7) before the new UI update I was having a problem free experince with spotify. Since the updates I keep having to re-download my playlists at random times unexpectedly. Paying £5 a month for this serivce is poor

Casual Listener

I own a htc one (m7) before the new UI update I was having a problem free experince with spotify.    Since the updates I keep having to re-download my playlists at random times unexpect...

Joe

Community Legend

652 Views

5 replies

0 likes

  • 652 Views
  • 5 replies
  • 0 likes

Spotify Keeps Crashing when playing songs

Spotify sometimes works better than others on my phone, Usually i can get through about 1-2 songs, and then it just crashes. any ideas what i can do?Quick Edit I am using Samsung Galaxy S4 and have the latest version of spotify.

Casual Listener

Spotify sometimes works better than others on my phone, Usually i can get through about 1-2 songs, and then it just crashes. any ideas what i can do? Quick Edit I am using Samsung Galaxy S4 and ha...

Deanieweanie

Casual Listener

1136 Views

6 replies

0 likes

  • 1136 Views
  • 6 replies
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Solved!! Downloads getting deleted

I'm a premium user and I'm normally on offline mode unless I add more tracks. Today my entire Playlist of 405 tracks lost their downloaded status and I had to download again after I switched back to online mode for a few minutes to look at music. I l...

Newbie

I'm a premium user and I'm normally on offline mode unless I add more tracks. Today my entire Playlist of 405 tracks lost their downloaded status and I had to download again after I switched back to ...

Joe

Community Legend

3124 Views

1 replies

0 likes

Deleted downloads
  • 3124 Views
  • 1 replies
  • 0 likes