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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

376559 Views

541 replies

34 likes

Account
Free
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  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7596 Views

0 replies

7 likes

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What song was that?

I was playing Radio based on my play list on my Android and a great new song was playing, I had to run downstairs so I paused it and left the phone upstairs connected to bluetooth, when I came back upstairs Spotify wasn't running anymore. I really wa...

Newbie

I was playing Radio based on my play list on my Android and a great new song was playing, I had to run downstairs so I paused it and left the phone upstairs connected to bluetooth, when I came back u...

Daniel

Community Legend

407 Views

1 replies

0 likes

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  • 1 replies
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Sleep timer

Spotify wakes me up in the morning but keeps me awake at night, why ??? because Spotify still doesn't have a Sleep timer.... The idea is simple, making it happen is simple as well but spotify only needs to add it in the menu. So please guys so many p...

Music Fan

Spotify wakes me up in the morning but keeps me awake at night, why ??? because Spotify still doesn't have a Sleep timer....   The idea is simple, making it happen is simple as well but spot...

Daniel

Community Legend

4515 Views

3 replies

10 likes

  • 4515 Views
  • 3 replies
  • 10 likes

Solved!! Cant see desktop device under phone app connect

I am unable to see desktop in my app to control music from phone. Phone app - Connect - says Connect lets you play and control Spotify on your devices. If another device becomes available, you can select it here. Desktop app says that it can see my S...

Casual Listener

I am unable to see desktop in my app to control music from phone.     Phone app - Connect - says   Connect lets you play and control Spotify on your devices. If another devic...

spectrem12

Casual Listener

2551 Views

6 replies

0 likes

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sporty Connect dont find Android but Pc find Android

Hello, My problem is my Pc find my Handy in my network but under Sportifyconnect my Pc is not Displayed from the PC i can control the mobile LG, Denrie

Casual Listener

Hello,   My problem is my Pc find my Handy in my network but under Sportifyconnect my Pc is not Displayed from the PC i can control the mobile     LG, Denrie

Joe

Community Legend

725 Views

3 replies

0 likes

Android App
sportifyConnect
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No offline sync possible

Hi all,Is there a problem with the android app? It is saying that offline sync is not possible cause there is not enough memory on my mobile but in fact there are more than 2GB available.Looking forward to your quick feedback, cause the situation is ...

Regular

Hi all, Is there a problem with the android app? It is saying that offline sync is not possible cause there is not enough memory on my mobile but in fact there are more than 2GB available. Look...

Joe

Community Legend

854 Views

6 replies

0 likes

  • 854 Views
  • 6 replies
  • 0 likes

LG G3 / Honda Civic / No Metadata

Hey y'all - just upgraded from my HTC one to an LG G3, and lost the ability to see the metadata on the in-dash i-Mid screen. I've tried unpairing, rebooting, offline and online modes - nothings working. Any help would be muchly appreciated. Thanks!

Newbie

Hey y'all - just upgraded from my HTC one to an LG G3, and lost the ability to see the metadata on the in-dash i-Mid screen. I've tried unpairing, rebooting, offline and online modes - nothings worki...

Joe

Community Legend

1603 Views

1 replies

0 likes

Civic
G3
Honda
i-Mid
LG
metadata
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I'm getting so fed up now with constantly downloading my Playlist & spotify freezing on my andro

This is really winding me up now, I even tried to reinstall spotify and it never seems to get much further than downloading 68% of my music, if it does, it soon disappears again, trying to search or even play a song now takes ages, and my spotify jus...

Regular

This is really winding me up now, I even tried to reinstall spotify and it never seems to get much further than downloading 68% of my music, if it does, it soon disappears again, trying to search or ...

Joe

Community Legend

667 Views

1 replies

0 likes

  • 667 Views
  • 1 replies
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Offline playlist problem

I own a htc one (m7) before the new UI update I was having a problem free experince with spotify. Since the updates I keep having to re-download my playlists at random times unexpectedly. Paying £5 a month for this serivce is poor

Casual Listener

I own a htc one (m7) before the new UI update I was having a problem free experince with spotify.    Since the updates I keep having to re-download my playlists at random times unexpect...

Joe

Community Legend

655 Views

5 replies

0 likes

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  • 5 replies
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Spotify Keeps Crashing when playing songs

Spotify sometimes works better than others on my phone, Usually i can get through about 1-2 songs, and then it just crashes. any ideas what i can do?Quick Edit I am using Samsung Galaxy S4 and have the latest version of spotify.

Casual Listener

Spotify sometimes works better than others on my phone, Usually i can get through about 1-2 songs, and then it just crashes. any ideas what i can do? Quick Edit I am using Samsung Galaxy S4 and ha...

Deanieweanie

Casual Listener

1148 Views

6 replies

0 likes

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Solved!! Downloads getting deleted

I'm a premium user and I'm normally on offline mode unless I add more tracks. Today my entire Playlist of 405 tracks lost their downloaded status and I had to download again after I switched back to online mode for a few minutes to look at music. I l...

Newbie

I'm a premium user and I'm normally on offline mode unless I add more tracks. Today my entire Playlist of 405 tracks lost their downloaded status and I had to download again after I switched back to ...

Joe

Community Legend

3126 Views

1 replies

0 likes

Deleted downloads
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I can´t download

Hello. I have to add Spotify again and now I can`t download my playlist anymore? I am premium customer and I use anroid phone (Samsung). I want to listen my playlist offline mode also because there are many places where my Internet connection doesn´t...

Casual Listener

Hello. I have to add Spotify again and now I can`t download my playlist anymore? I am premium customer and I use anroid phone (Samsung). I want to listen my playlist offline mode also because there a...

Joe

Community Legend

415 Views

3 replies

0 likes

  • 415 Views
  • 3 replies
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tracks showing in album view :/

hi all, this is something i find annoying - in album view the app often shows an album as downloaded when really it is just a single track think it would be good if there was option to only show full albums in this view? cheers dan

Visitor

hi all,   this is something i find annoying - in album view the app often shows an album as downloaded when really it is just a single track 😞   think it would be good if there was...

253 Views

0 replies

0 likes

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I can't get to my profile.

Every time I try to get to just my profile it says try again. I'm still able to listen to music I just can't look at my profile.

Newbie

Every time I try to get to just my profile it says try again. I'm still able to listen to music I just can't look at my profile.

Joe

Community Legend

389 Views

1 replies

0 likes

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Why does Spotify refuse to answer reasons for app permissions?

This issue was previously raised here, to no avail: http://community.spotify.com/t5/Help-Android/App-Permissions-Remote-Number-and-Wi-Fi-Devices/m-p/807313#M29417 And here's how Android Central describes the other permission that I believe was added ...

Roadie

This issue was previously raised here, to no avail: http://community.spotify.com/t5/Help-Android/App-Permissions-Remote-Number-and-Wi-Fi-Devices/m-p/807313#M29417   And here's how Andro...

Andrews32

Roadie

2592 Views

4 replies

0 likes

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Solved!! Unable to undownload album?

I accidentaly downloaded a full Cher and I can't get rid of it? It's still there even though I hit undownload, it's taking up my memore and now I can't get any more music offline..... please help!

Casual Listener

I accidentaly downloaded a full Cher  and I can't get rid of it? It's still there even though I hit undownload, it's taking up my memore and now I can't get any more music offline..... please he...

Joe

Community Legend

931 Views

3 replies

0 likes

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Solved!! Spotify search not functioning

<->I have only just downloaded spotify on my Galaxy S4 and either cannot understand how to use the search function or it is not working. I have the latest version from the playstore, I have followed the guides to clear dta etc, turned phone off and b...

Regular

<->I have only just downloaded spotify on my Galaxy S4 and either cannot understand how to use the search function or it is not working. I have the latest version from the playstore, I have fol...

AadmanZ

Music Fan

2417 Views

23 replies

0 likes

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Deleted songs from playlist

I added a song a few weeks ago and as of a few days I tried listening to it and I can't find it both on my Galaxy S3 and my iMac. Ive tried reserching it but it wont show up please help.

Newbie

I added a song a few weeks ago and as of a few days I tried listening to it and I can't find it both on my Galaxy S3 and my iMac. Ive tried reserching it but it wont show up please help.

Joe

Community Legend

300 Views

1 replies

0 likes

  • 300 Views
  • 1 replies
  • 0 likes

Spotify stops when sending a whatsapp message.

Just like the title says.. I own a Samsung Galaxy S4. As soon as I listen to a Spotify song (even offline available ones) and I send a whatsapp message my Spotify stops for a second or two playing.. What could this mean? Is my Spotify or my whatsapp ...

Casual Listener

Just like the title says.. I own a Samsung Galaxy S4. As soon as I listen to a Spotify song (even offline available ones) and I send a whatsapp message my Spotify stops for a second or two playing.. ...

Joe

Community Legend

2984 Views

5 replies

0 likes

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  • 0 likes

Streaming spotify to bluetooth speaker

Can you stream spotify from android device to a bluetooth speaker? If so, what's the audio quality and is it bug-free? I'm thinking of buying a samsung da-e670 to be able to stream from both iphone and android. Anyone tried it?

Newbie

Can you stream spotify from android device to a bluetooth speaker? If so, what's the audio quality and is it bug-free? I'm thinking of buying a samsung da-e670 to be able to stream from both iphon...

user-removed

Not applicable

10466 Views

2 replies

0 likes

bluetooth stream android da-e670
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updated spotify and lost all my playlists

I recently updated the spotify app for android to version 0.7.9.1170 A couple of days later i lost all my downloaded playlists help!

Newbie

I recently updated the spotify app for android to version 0.7.9.1170   A couple of days later i lost all my downloaded playlists   help!

Joe

Community Legend

3686 Views

9 replies

0 likes

  • 3686 Views
  • 9 replies
  • 0 likes