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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

115080 Views

27 replies

4 likes

  • 115080 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Roadie

231425 Views

148 replies

11 likes

Android
autoplay
bluetooth
  • 231425 Views
  • 148 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

590836 Views

79 replies

3 likes

  • 590836 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Jh011

Visitor

485409 Views

580 replies

42 likes

Account
Free
  • 485409 Views
  • 580 replies
  • 42 likes

All of the songs and albums from, "my music," we're deleted!

Not sure how or why this happened but all of a sudden there was nothing there. I have yet to check if this is also prevalent on my computer or not and I won't be able to do so until sometime tomorrow. Any help is appreciated, thanks.

Casual Listener

Not sure how or why this happened but all of a sudden there was nothing there. I have yet to check if this is also prevalent on my computer or not and I won't be able to do so until sometime tomorrow...

goopydudest

Casual Listener

640 Views

4 replies

0 likes

  • 640 Views
  • 4 replies
  • 0 likes

No SD card found - We found nowhere we would store your data

I have a galaxy s3 running Android 4.4.2. When I download the Spotify app from the play store it gives me this error. If I reboot the phone and try to reload the app it just crashes. If I go through all the troubleshooting steps, (Clear Cache, Uninst...

Newbie

I have a galaxy s3 running Android 4.4.2.   When I download the Spotify app from the play store it gives me this error. If I reboot the phone and try to reload the app it just crashes. If I ...

Joe

Community Legend

542 Views

2 replies

0 likes

  • 542 Views
  • 2 replies
  • 0 likes

Playlists won't show up

I put together a few playlists on my iPhone and made sure they were available offline but I cannot download them on my iPod, they don't even show up in my playlists section...any solutions?

Newbie

I put together a few playlists on my iPhone and made sure they were available offline but I cannot download them on my iPod, they don't even show up in my playlists section...any solutions?

SupaCui

Newbie

966 Views

1 replies

0 likes

  • 966 Views
  • 1 replies
  • 0 likes

You are not logged in issue

Hello, I have trouble Witherspoon spotify. I had à free premium accourt and it worked good. But non i am disconnected directly few seconds after being logged. The image is say "you are not logged in". I am on android With an HTC m8, i have tried in W...

Casual Listener

Hello, I have trouble Witherspoon spotify. I had à free premium accourt and it worked good. But non i am disconnected directly few seconds after being logged. The image is say "you are not logg...

Rems

Casual Listener

1875 Views

4 replies

0 likes

Android
log in issues
  • 1875 Views
  • 4 replies
  • 0 likes

alles verwijderen

Hallo, Kan iemand mij helpen? Ben onlangs overgegaan van kpn naar hi met een nieuw spotify abonnement. Om dit te activeren moet ik echter mijn huidige abonnement compleet verwijderen. Kan op de site wel vinden dat ik op "alles verwijderen" moet drukk...

Newbie

Hallo,  Kan iemand mij helpen? Ben onlangs overgegaan van kpn naar hi met een nieuw spotify abonnement. Om dit te activeren moet ik echter mijn huidige abonnement compleet verwijderen. Kan op ...

bzite

Roadie

681 Views

1 replies

0 likes

  • 681 Views
  • 1 replies
  • 0 likes

email address linked to spotify account

Hi, i signed up for premium this week and dont know the email address that is linked to spotify. my spotify account has upgraded to premium so thats fine but i cannot find the email address that i would get a confirmation email to. i have tried to lo...

Newbie

Hi, i signed up for premium this week and dont know the email address that is linked to spotify. my spotify account has upgraded to premium so thats fine but i cannot find the email address that i wo...

Daniel

Community Legend

2866 Views

2 replies

0 likes

  • 2866 Views
  • 2 replies
  • 0 likes

Deleting songs from Android

Hi I am new at this spotify thing so apologies if question is stupid! I have an S3 mini - I don't really use playlist section just download songs into library and listen from there. As i have an s3 mini storage is already gone. I have tried to delete...

Newbie

Hi I am new at this spotify thing so apologies if question is stupid! I have an S3 mini - I don't really use playlist section just download songs into library and listen from there. As i have an s3 m...

Daniel

Community Legend

825 Views

1 replies

0 likes

  • 825 Views
  • 1 replies
  • 0 likes

Audio skips in standby mode

Hello there.In Samsung Galaxy Note 2 with Android 4.4.2 sound skips any 1-2 minutes.Any solutions?Thanks and best regards

Music Fan

Hello there. In Samsung Galaxy Note 2 with Android 4.4.2 sound skips any 1-2 minutes. Any solutions? Thanks and best regards

ultradj83

Music Fan

1069 Views

4 replies

0 likes

  • 1069 Views
  • 4 replies
  • 0 likes

Solved!! Where has genre-based radio gone?

Since 'Radio' has been removed from the menu (and has now moved to 'Stations' under 'My Music'), how do you start a genre-based radio station?

Roadie

Since 'Radio' has been removed from the menu (and has now moved to 'Stations' under 'My Music'), how do you start a genre-based radio station?

voice_of_reason

Roadie

5488 Views

3 replies

0 likes

  • 5488 Views
  • 3 replies
  • 0 likes

Android distortion issue playback

Hi When I play a song on my htc one m8 the sound is very distorted with quiet vocals and heavy bass lines making the music unlistenable.I am a long time user of spotify premium and wondering what could be wrong. It's not an EQ problem. Any help will ...

Newbie

Hi When I play a song on my htc one m8 the sound is very distorted with quiet vocals and heavy bass lines making the music unlistenable. I am a long time user of spotify premium and wondering ...

Daniel

Community Legend

1764 Views

1 replies

0 likes

  • 1764 Views
  • 1 replies
  • 0 likes

I use spotify trial on my phone and it skips alot...what do i do?

When i start playing music from spotify, it starts to skip almost every 10 seconds...i dont know what to do!!! Please Help Me!!!

Newbie

When i start playing music from spotify, it starts to skip almost every 10 seconds...i dont know what to do!!! Please Help Me!!!

Daniel

Community Legend

390 Views

1 replies

0 likes

  • 390 Views
  • 1 replies
  • 0 likes

adding music but won't show up???

So when I'm in the "discover" tab I'll click the little plus icon and it will turn to a green check but when I go to my music the song isn't there and then I'll go back to the discover tab and it will be a grey plus again like I never added it ?!?! I...

Newbie

So when I'm in the "discover" tab I'll click the little plus icon and it will turn to a green check but when I go to my music the song isn't there and then I'll go back to the discover tab and it wil...

dinomight

Spotify Star

791 Views

1 replies

0 likes

  • 791 Views
  • 1 replies
  • 0 likes

Solved!! Confused - offline listening

Hi guys, recently I've read this article and it made me a little confused, what do u think bout that? http://www.ecumenicalnews.com/article/spotify-free-mobile-and-tablet-users-can-now-listen-to-free-music-offline-on-the-popular-streaming-service-226...

Newbie

Hi guys,   recently I've read this article and it made me a little confused, what do u think bout that?   http://www.ecumenicalnews.com/article/spotify-free-mobile-and-tablet-users-...

kbrooksc

Community Legend

835 Views

2 replies

0 likes

  • 835 Views
  • 2 replies
  • 0 likes

car stereo with Spotify control

Hi. I'm looking for a car stereo that is compatible with my nexus 5 and would allow me to control Spotify through the head unit. Any suggestions? Thanks.

Newbie

Hi. I'm looking for a car stereo that is compatible with my nexus 5 and would allow me to control Spotify through the head unit. Any suggestions? Thanks.

Oregonfire

Newbie

13864 Views

1 replies

1 likes

  • 13864 Views
  • 1 replies
  • 1 likes

BUG: missing song covers in offline mode on android

DescriptionI noticed that when I listen in offline mode, some tracks downloaded on my device doesn't have a cover (see attached screenshot). If I go online cover will be updated. But next time when I listen offline some covers are missing again. I wo...

Music Fan

Description I noticed that when I listen in offline mode, some tracks downloaded on my device doesn't have a cover (see attached screenshot). If I go online cover will be updated. But next time when...

853 Views

0 replies

0 likes

  • 853 Views
  • 0 replies
  • 0 likes

[Android] Transparent Popup issue

hey guys, im not sure if im posting in the right forum so if i am, please move it to the proper one.. just wanted to report a transparent popup for premium upgrades on android L-preview, similar apps had this issue so i know its not really a bug but ...

Casual Listener

hey guys, im not sure if im posting in the right forum so if i am, please move it to the proper one.. just wanted to report a transparent popup for premium upgrades on android L-preview, similar ap...

equiliym

Casual Listener

1173 Views

6 replies

0 likes

  • 1173 Views
  • 6 replies
  • 0 likes

Solved!! Spotify Connect - Android to Android - Trouble selecting active device

Hi everybody. I've just started with Spotify Connect feature. I find it great, but have one problem: I am using and old Android Phone (Motorola XT610, Android 2.3) connected to my home audio equipment. And I am using my actual phone (Samsung S3, Andr...

Regular

Hi everybody. I've just started with Spotify Connect feature. I find it great, but have one problem:   I am using and old Android Phone (Motorola XT610, Android 2.3) connected to my home a...

worcester_lad

Casual Listener

7369 Views

15 replies

1 likes

  • 7369 Views
  • 15 replies
  • 1 likes

New Android version scroll bar problem on long playlists

Hi Guys, The new android version is a massive improvement, thanks for that! Although one thing that has changed that is a bit niggling is the scroll bar on long playlists. I have a large offline playlist and I like to use the scroll bar on the right ...

Visitor

Hi Guys,   The new android version is a massive improvement, thanks for that! Although one thing that has changed that is a bit niggling is the scroll bar on long playlists. I have a large o...

user-removed

Not applicable

822 Views

2 replies

1 likes

  • 822 Views
  • 2 replies
  • 1 likes

Ford Sync?

When are we going to see Ford Sync support for Android?

Casual Listener

When are we going to see Ford Sync support for Android?

Pfarm82

Newbie

1638 Views

4 replies

1 likes

  • 1638 Views
  • 4 replies
  • 1 likes

So this thing is actually downloading music?

I thought the entire point of spotify premium was to have your music everywhere without downloading music to my phone but this thing just ate up my ENTIRE memory downloading my music. Why did it do that the entire point of spotify is to not do that?W...

Regular

I thought the entire point of spotify premium was to have your music everywhere without downloading music to my phone but this thing just ate up my ENTIRE memory downloading my music. Why did it do t...

whateverplsjust

Regular

1044 Views

6 replies

0 likes

  • 1044 Views
  • 6 replies
  • 0 likes