Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

387041 Views

545 replies

34 likes

Account
Free
  • 387041 Views
  • 545 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8033 Views

0 replies

7 likes

  • 8033 Views
  • 0 replies
  • 7 likes

Spotify installs, but doesn't function - Alcatel OneTouch 983

Having problems running the new Spotify on my phone. Issue follows. == START OF TEMPLATE === Description Please describe the problem After notification in Spotify that a necessary update was available before opening Spotify and opening Google Playsto...

Regular

Having problems running the new Spotify on my phone. Issue follows.   == START OF TEMPLATE ===   Description Please describe the problem After notification in Spotify that a n...

myshkin_

Regular

3534 Views

8 replies

0 likes

  • 3534 Views
  • 8 replies
  • 0 likes

Offline scrobbles

Is there any 3rd party Android app that scrobbles tracks from Spotify?

Gig Goer

Is there any 3rd party Android app that scrobbles tracks from Spotify?

Joe

Community Legend

418 Views

1 replies

0 likes

  • 418 Views
  • 1 replies
  • 0 likes

My offline musics dont play when offline

Any one had this problem too? I have three offline playlists in my device and i got online everyday to update anything if needed. The point is that even with that, sometimes, when i try to listen to my offline musics, i receive the message saying tha...

Casual Listener

Any one had this problem too?   I have three offline playlists in my device and i got online everyday to update anything if needed.    The point is that even with that, sometim...

Joe

Community Legend

563 Views

3 replies

0 likes

  • 563 Views
  • 3 replies
  • 0 likes

Spotify on galaxy s3 says it has stopped and wont open

Hello out there. it has been 4 days since i have been on Spotify. i have been getting the screen on my S3 saying the spotify have stopped and i have uninstalled and reinstalled the app and it still say it has stopped. SO beside getting a new phone i ...

Casual Listener

Hello out there. it has been 4 days since i have been on Spotify. i have been getting the screen on my S3 saying the spotify have stopped and i have uninstalled and reinstalled the app and it still s...

Joe

Community Legend

504 Views

3 replies

0 likes

  • 504 Views
  • 3 replies
  • 0 likes

Solved!! Offline mode

I have an HTC One m8 at&t and when everyday the days till I need to go offline decrease even though I am online most of the time, Android version 4.4.2

Gig Goer

I have an HTC One m8 at&t and when everyday the days till I need to go offline decrease even though I am online most of the time, Android version 4.4.2

cpatrick08

Gig Goer

3860 Views

12 replies

0 likes

Android
HTC One m8
Offline version
  • 3860 Views
  • 12 replies
  • 0 likes

Why do albums sometimes redownload to Android?

Does anyone know why albums sometimes redownload to the Android app? I have all of my songs synched to my Android for offline listening. There have been a few times when I have wanted to add a few new albums, and when I start to synch the desktop to ...

Music Fan

Does anyone know why albums sometimes redownload to the Android app?  I have all of my songs synched to my Android for offline listening. There have been a few times when I have wanted to add a ...

tigerhenderson

Newbie

848 Views

3 replies

0 likes

  • 848 Views
  • 3 replies
  • 0 likes

Licensing restrictions on my own darn files

A couple of years ago, when the subscription overhaul was announced, I was pissed at the idea that if I switched to free, I'd have play restrictions placed on my own local files in the android app. I was assured by a CSR that that wouldn't be happeni...

Casual Listener

A couple of years ago, when the subscription overhaul was announced, I was pissed at the idea that if I switched to free, I'd have play restrictions placed on my own local files in the android app. I...

Joe

Community Legend

489 Views

1 replies

1 likes

  • 489 Views
  • 1 replies
  • 1 likes

Question about mp3 size and horribly slow syncing on my android phone.

Hello, I'm using premium trial so i have few questions about it. I'd like ask u how many mp3's can take my 16 GB SDcard with 96/160/320 bitrate by syncing them offline. For now I'm syncing my starred playlist (2050 tracks) at low kbps (96) . My net i...

Roadie

Hello, I'm using premium trial so i have few questions about it. I'd like ask u how many mp3's can take my 16 GB SDcard with 96/160/320 bitrate by syncing them offline. For now I'm syncing my sta...

Joe

Community Legend

1401 Views

11 replies

0 likes

  • 1401 Views
  • 11 replies
  • 0 likes

Solved!! albums disappear after saving

Whats going on? I save whole albums then when i go back to them there not there. Only 1 or two songs

Music Fan

Whats going on? I save whole albums then when i go back to them there not there. Only 1 or two songs

lowlifescum76

Music Fan

675 Views

2 replies

0 likes

  • 675 Views
  • 2 replies
  • 0 likes

Spotify stops streaming and crashes

Hi everybody, just wondering, am I the only one who's Spotify keeps stopping streaming and then crashing so that I have to constantly reboot my phone (Android)? Have reinstalled it like three times now but it still hasn't improved. Please help! Cheer...

Visitor

Hi everybody,   just wondering, am I the only one who's Spotify keeps stopping streaming and then crashing so that I have to constantly reboot my phone (Android)? Have reinstalled it like th...

user-removed

Not applicable

1561 Views

18 replies

0 likes

  • 1561 Views
  • 18 replies
  • 0 likes

Solved!! Switch off notification sound

Is it possible to stop Spotify from generating a notification sound when I get a notification. I don't really want to switch off all my notificaitons - I just want it to do it silently when one is generated (so I don't think I have got a text) Richar...

Music Fan

Is it possible to stop Spotify from generating a notification sound when I get a notification.   I don't really want to switch off all my notificaitons - I just want it to do it silently when on...

RichardCollings

Music Fan

9516 Views

3 replies

1 likes

  • 9516 Views
  • 3 replies
  • 1 likes

Spotify Connect support on Android 2.1

I have a htc hero which is running 2.1. I had the spotify app on the phone until I had to do a hardware reset. Now when I go to the market place and type spotify in the search bar it doesn't show any results. Please can someone tell me how to get it ...

Newbie

I have a htc hero which is running 2.1. I had the spotify app on the phone until I had to do a hardware reset. Now when I go to the market place and type spotify in the search bar it doesn't show any...

Joe

Community Legend

387 Views

1 replies

0 likes

  • 387 Views
  • 1 replies
  • 0 likes

Android 4.4.2

since I install android last update 4.4.2 n my xperia z, spotify doesn't work anymore! I tried to reinstall it but it don't change anything!

Newbie

since I install android last update 4.4.2 n my xperia z, spotify doesn't work anymore! I tried to reinstall it but it don't change anything!

Rhiannonberk

Newbie

2543 Views

4 replies

0 likes

  • 2543 Views
  • 4 replies
  • 0 likes

Can't pick songs over WiFi on Android phone

I've been using Spotify over various WiFi connections on my tablet for some time now. I recently (finally) upgraded from a dumbphone to a spiffy new Moto G, and thought I'd put Spotify on it too. Problem is, when I click a saved song, it won't play. ...

Music Fan

I've been using Spotify over various WiFi connections on my tablet for some time now.  I recently (finally) upgraded from a dumbphone to a spiffy new Moto G, and thought I'd put Spotify on it to...

DJ_Zephyr

Music Fan

978 Views

2 replies

0 likes

  • 978 Views
  • 2 replies
  • 0 likes

Spotify Bluetooth

Bonjour, Je souhaiterai savoir comment faire pour avoir les infos de la musique que j'écoute sur Spotify sur mon autoradio? Téléphone : Samsung Galaxy S3 4G Android 4.3 Voiture: Ex Renault Megane 3, maintenant : Seat Leon 3 Merci Hi, I would like to ...

Casual Listener

Bonjour,   Je souhaiterai savoir comment faire pour avoir les infos de la musique que j'écoute sur Spotify sur mon autoradio?   Téléphone : Samsung Galaxy S3 4G Android 4.3 Voitur...

dams47200

Casual Listener

1093 Views

2 replies

0 likes

  • 1093 Views
  • 2 replies
  • 0 likes

[Android] Synced local files not playing any audio

I'm running the most recent versions of Spotify on my Android (Galaxy S4) and OS X, they're both on the same wifi network and in my downloaded playlist on my phone i've got some local files which play just fine on desktop, but when selected in the An...

Newbie

I'm running the most recent versions of Spotify on my Android (Galaxy S4) and OS X, they're both on the same wifi network and in my downloaded playlist on my phone i've got some local files which pla...

Joe

Community Legend

432 Views

1 replies

0 likes

  • 432 Views
  • 1 replies
  • 0 likes

queue album not working

It seems the "queue " function isn't working correctly for albums or artiss. It will allow you to queue single tracks, but when used on albums or artists nothing happens. Android kitkat 4.4.3 spotify version 1.1.0.113

Roadie

It seems the "queue " function isn't working correctly for albums or artiss. It will allow you to queue single tracks, but when used on albums or artists nothing happens. Android kitkat 4.4.3 spot...

julj

Newbie

1692 Views

10 replies

0 likes

Android 4.4
  • 1692 Views
  • 10 replies
  • 0 likes

private Messages

Can't access these even when I am told I have one.

Newbie

Can't access these even when I am told I have one.

Joe

Community Legend

690 Views

1 replies

0 likes

  • 690 Views
  • 1 replies
  • 0 likes

Solved!! Samsung Galaxy Ace: new version of spotify is not compatible with the device

Hello World, i got a problem with my ace. Since yesterday, when the new version of spotify was available, my ace won´t install the new one. It says that my device is not compatible for this version of spotify. Will there be a fix or do i have to buy ...

Newbie

Hello World,   i got a problem with my ace. Since yesterday, when the new version of spotify was available, my ace won´t install the new one. It says that my device is not compatible fo...

Rorey

Spotify

48294 Views

181 replies

11 likes

  • 48294 Views
  • 181 replies
  • 11 likes

Xperia z2, discover Feature disappeared

Since last update, obviously today, the discover/entdecken Feature disappeared. I reinstalled Spotify without effect. Any help? Carsten

Casual Listener

Since last update, obviously today, the discover/entdecken Feature disappeared. I reinstalled Spotify without effect. Any help? Carsten

Daniel

Community Legend

1296 Views

7 replies

0 likes

  • 1296 Views
  • 7 replies
  • 0 likes