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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

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0 replies

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Solved!! I can't Cancel my subscription. [Free Trial]

It says that I will be put on a free 7 day trial. HOWEVER, "Sprint Customers: Users accepting a trial will remain on Spotify Premium and will be billed up to $9.99/mo and may cancel at any time." I am a sprint customer. I DO NOT want to be charged. I...

Regular

It says that I will be put on a free 7 day trial.  HOWEVER,  "Sprint Customers: Users accepting a trial will remain on Spotify Premium and will be billed up to $9.99/mo and may cancel at an...

flowers5203

Newbie

7501 Views

8 replies

0 likes

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Continue play from within app

I'm sure this has been asked before but I couldn't find a solution after a bit of searching so thought I'd ask. Is there a way of pausing/playing from within the app or do I need to do it from the notification bar? The reason I ask is if you pause a ...

Newbie

I'm sure this has been asked before but I couldn't find a solution after a bit of searching so thought I'd ask. Is there a way of pausing/playing from within the app or do I need to do it from the no...

422 Views

0 replies

0 likes

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Solved!! Download and Sync

I can't seem to get my playlists to download to my SD card. I have a 64 GB card, and 2GB of internal storage. Also, while it downloads, it stops if I navigate away from the app. I want to be able to download music overnight and at work. Any help is a...

Regular

I can't seem to get my playlists to download to my SD card. I have a 64 GB card, and 2GB of internal storage. Also, while it downloads, it stops if I navigate away from the app. I want to be able to ...

jmdilts

Regular

651 Views

3 replies

0 likes

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Android Update Problems

Since the last "update" spotify hasn't been working on my phone. I log in and try to download my music and listen to music but when ever I move around the folders, the app glitches out and it semi restarts jumping through the log in screen again and ...

Regular

Since the last "update" spotify hasn't been working on my phone. I log in and try to download my  music and listen to music but when ever I move around the folders, the app glitches out and it s...

Sommerac

Newbie

1087 Views

8 replies

2 likes

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NO FUNCIONA SPOTIFY EN MI MÓVIL

Hola,tengo problemas con la aplicación para móvil.La descargue, y me aparecen mis listas con mis canciones, pero no se reproducen. No entiendo nada, no se si el móvil será viejo o que necesita para que la aplicación funcione.Borre la aplicación y la ...

Newbie

Hola,tengo problemas con la aplicación para móvil. La descargue, y me aparecen mis listas con mis canciones, pero no se reproducen. No entiendo nada, no se si el móvil será viejo o que necesita para...

Peter__

Community Legend

342 Views

1 replies

0 likes

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Solved!! Sync'ed Local Files: no volume when Playing, no error message.

Hello! On the latest version I have run into a strange problem. I can sync a Playlist containing only Local Files, and it shows 100% Complete. But when I try to play the songs, only the first 209 songs actually work. The rest does not give an error m...

Gig Goer

Hello! On the latest version I have run into a strange problem. I can sync a Playlist containing only Local Files, and it shows 100% Complete. But when I try to play the songs, only the first&nbs...

MrGlenn

Gig Goer

3089 Views

3 replies

0 likes

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bluetooth speaker connection

Since the update I am now unable to connect to my speakers they show as connected but no media is displayed, is there a way around this

Newbie

Since the update I am now unable to connect to my speakers they show as connected but no media is displayed, is there a way around this

user-removed

Not applicable

290 Views

1 replies

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Solved!! Artist top tracks disappeared 1.0.0.82

When browsing, I tend to find an artist I haven't heard before with search and look through their list of top tracks. This list has disappeared with the most recent update.Has it gone for good, or has it moved somewhere non obvious. It was my most us...

Visitor

When browsing, I tend to find an artist I haven't heard before with search and look through their list of top tracks. This list has disappeared with the most recent update. Has it gone for good, o...

kbrooksc

Community Legend

397 Views

1 replies

0 likes

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Imported Starred to My Music but does not show up on phone

Hey Guys, So with this new implimentation of "My Music" I used the desktop app to import my starred tracks to "My Music" and it worked on my desktop application, but on my phone they are still only in starred tracks and the only songs that show up in...

Regular

Hey Guys, So with this new implimentation of "My Music" I used the desktop app to import my starred tracks to "My Music" and it worked on my desktop application, but on my phone they are still only i...

Lxr200

Regular

1201 Views

4 replies

0 likes

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Solved!! Spotify + Google Nav == Much too quite text to speech

Hi, So many people have complained to Google about their new design for audio focus. They removed the option to set navigation text to speech volume seperately from "media" volume. But what I've noticed is that after years of complaints, only some ap...

Regular

Hi,     So many people have complained to Google about their new design for audio focus.  They removed the option to set navigation text to speech volume seperately from "media" volu...

Eradicatore

Regular

4870 Views

3 replies

3 likes

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Solved!! Offline Playlists Won't Refresh

Hi, I am using Spotify on my Nexus 5 running 4.4.2. I subscribed to a few playlists on the phone and also created a few of my own by using the website. All of my playlists are checked as 'Available Offline' and are showing ont he phone. My issue is t...

Music Fan

Hi,   I am using Spotify on my Nexus 5 running 4.4.2.   I subscribed to a few playlists on the phone and also created a few of my own by using the website.   All of my play...

pepper_rhino

Music Fan

1468 Views

4 replies

0 likes

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The first song plays two times

When I start my spotify on Android (Nexus 5) The program shows a bar in the bottom with the song that was playing the last time, with a play button. I usally click on play just to get back were I was listen before ( really nice feature btw ). But the...

Newbie

When I start my spotify on Android (Nexus 5)  The program shows a bar in the bottom with the song that was playing the last time, with a play button. I usally click on play just to get back ...

180 Views

0 replies

0 likes

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v1.0.0.82 repeatedly attempts to reload my lists, then hangs

Ever since I updated to Spotify 1.0.0.82 this morning, I can't get the app to work properly on my Samsung Galaxy S5. I am running Android 4.4.2. I have plenty of available storage on both my phone and my SD card. The app works correctly as long as I ...

Regular

Ever since I updated to Spotify 1.0.0.82 this morning, I can't get the app to work properly on my Samsung Galaxy S5.  I am running Android 4.4.2.  I have plenty of available storage on both...

GhostX

Regular

1567 Views

2 replies

0 likes

1.0.0.82
hangs
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Solved!! Spotify Offline Isn't Working Anymore

As the title says.. My offline mode on my Samsung Galaxy S3 has stopped syncing and also on my laptop. If I touch/click Offline Mode it isn't syncing. I've got enough space in my laptop and my phone. Can anyone help me? (I'm using Spotify for 6 month...

Casual Listener

As the title says.. My offline mode on my Samsung Galaxy S3 has stopped syncing and also on my laptop. If I touch/click Offline Mode it isn't syncing. I've got enough space in my laptop and my phone....

RWGino_

Casual Listener

838 Views

2 replies

0 likes

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spotify turns down volume on other apps

This is new to the last update or 2: When another app played sound, spotify used to pause until the other app shut up. Great, as I used Spotify and my navigation app simultaneously while driving. Now it keeps playing, but both apps are at a lower vol...

Visitor

This is new to the last update or 2:   When another app played sound, spotify used to pause until the other app shut up.  Great, as I used Spotify and my navigation app simultaneously w...

Peter__

Community Legend

2865 Views

1 replies

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Solved!! Login Fails But Continues To Playlist

Description Fresh installation; attempting to login (with correct information) causes "Login Failed" to be displayed and then the account's playlist and songs are shown (as if login worked). Then intermittently it returns to Login screen for a few se...

Casual Listener

Description Fresh installation; attempting to login (with correct information) causes "Login Failed" to be displayed and then the account's playlist and songs are shown (as if login worked). Then i...

Bebeau89

Newbie

4722 Views

33 replies

1 likes

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Spotify angehalten - Android 4.4.2

Hallo, erhalte mittlerweile auf meinem S4 nach dem öffnen von Spotify die meldung "Spotify angehalten" habe bereits mehrfach neu installiert jedoch löst sich das problem nicht.Bekomm es einfach nicht hin das ichs mal wieder ordentlich nutzen kann! Ha...

Newbie

Hallo, erhalte mittlerweile auf meinem S4 nach dem öffnen von Spotify die meldung "Spotify angehalten" habe bereits mehrfach neu installiert jedoch löst sich das problem nicht. Bekomm es einfach nic...

user-removed

Not applicable

16848 Views

9 replies

4 likes

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mark album as favourite or rate it

hi all, would like the option to mark an album i have saved in my music as a favourite, or rate it i have asked spotify support and this isnt supported .... yet .... i hope cheers dan

Visitor

hi all, would like the option to mark an album i have saved in my music as a favourite, or rate it i have asked spotify support and this isnt supported .... yet .... i hope 🙂 cheers dan

212 Views

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Free but not working ?

So the new update claims that spotify IS available free on mobile devices ? However, on my windows phone however, it is not. Every time I start it, requires a new login. After login, claims that I need a premium account to use. Even if I dont click o...

Music Fan

So the new update claims that spotify IS available free on mobile devices ? However, on my windows phone however, it is not. Every time I start it, requires a new login. After login, claims that ...

PJFRY

Music Fan

521 Views

5 replies

0 likes

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