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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

210730 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 210730 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

561057 Views

78 replies

3 likes

  • 561057 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Alonegamer

Visitor

463009 Views

575 replies

39 likes

Account
Free
  • 463009 Views
  • 575 replies
  • 39 likes

Do I have to delete everything to get extreme quality???

So I was using Spotify free for a short while and have now upgraded to premuium. I had around 50 songs that I went to download so I set extreme quality and downloaded the songs. I have now listened to them and there is no difference in sound quailty....

Casual Listener

So I was using Spotify free for a short while and have now upgraded to premuium. I had around 50 songs that I went to download so I set extreme quality and downloaded the songs. I have now listened t...

kbrooksc

Community Legend

558 Views

1 replies

0 likes

  • 558 Views
  • 1 replies
  • 0 likes

I am really disappointed

Ok, I know you have to earn money, so I'm OK with the ads but seriously we have to pay for change the song? 1/5 from me. I'm really disappointed.

Casual Listener

Ok, I know you have to earn money, so I'm OK with the ads but seriously we have to pay for change the song? 1/5 from me. I'm really disappointed.

kbrooksc

Community Legend

728 Views

3 replies

0 likes

  • 728 Views
  • 3 replies
  • 0 likes

Downloaded playlists keeps redownloading

I use a HTC One Max. I've noticed that the app removes the playlists already donwloaded and redownloads them when i restart the app. Basically spotify is constantly downloading playlists. This happens EVERYDAY. I've tried switching devices, but also ...

Newbie

I use a HTC One Max. I've noticed that the app removes the playlists already donwloaded and redownloads them when i restart the app. Basically spotify is constantly downloading playlists....

Chappers

Casual Listener

2873 Views

4 replies

0 likes

  • 2873 Views
  • 4 replies
  • 0 likes

Solved!! crossfade problem.

Hi I have spotify premium and I love the app. But latelety I'm having a issue with the crossfade. I like to use it all the time.. the issue is that I stops for like a second before the other song mixes in... I was hopeing you guys can fix it.. thanks...

Casual Listener

Hi I have spotify premium and I love the app. But latelety I'm having a issue with the crossfade. I like to use it all the time.. the issue is that I stops for like a second before the other song mix...

Belemsalazar

Newbie

1500 Views

5 replies

0 likes

  • 1500 Views
  • 5 replies
  • 0 likes

Solved!! Android app not working

Every time I try to use the android app on my Samsung Galaxy tab the annoying message of 'Unfortunately, Spotify has stopped. Is this happening for others?

Casual Listener

Every time I try to use the android app on my Samsung Galaxy tab the annoying message of 'Unfortunately, Spotify has stopped. Is this happening for others?

Pmiller1208

Casual Listener

3482 Views

4 replies

0 likes

  • 3482 Views
  • 4 replies
  • 0 likes

Solved!! Difference between download and offline.

On my playlists I have the option to download for use whle offline. Then there is trhe offline mode. I can toggle the offline mode on/off in my settings, or toggle it for each individual playlist. I understand that offline downloads this music for us...

Casual Listener

On my playlists I have the option to download for use whle offline. Then there is trhe offline mode. I can toggle the offline mode on/off in my settings, or toggle it for each individual playlist. I ...

jjfiveoh

Casual Listener

6022 Views

2 replies

0 likes

  • 6022 Views
  • 2 replies
  • 0 likes

Option to turn volume leveling off?

I found a feature idea requesting to implement normalization or volume leveling for Spotify mobile versions. It would seem that this feature is now implemented. This is practical when you're listening in shuffle mode, but it sometimes degrades sound ...

Visitor

I found a feature idea requesting to implement normalization or volume leveling for Spotify mobile versions. It would seem that this feature is now implemented. This is practical ...

591 Views

0 replies

2 likes

  • 591 Views
  • 0 replies
  • 2 likes

need to speak with someone

I could just be missing the contact customer service part, but I have looked all over for it. This is highly aggravating that we cannot send an email to someone and get our questions answered. I really do not care much for going to a forum and it bei...

Newbie

I could just be missing the contact customer service part, but I have looked all over for it.  This is highly aggravating that we cannot send an email to someone and get our questions answered.&...

SuperWisdom

Community Legend

539 Views

1 replies

0 likes

  • 539 Views
  • 1 replies
  • 0 likes

Solved!! Laptop does not show on android app using Connect

I've started to discover Spotify Connect and thought I'd be able to play songs on my laptop using my phone via Spotify connect. However no device shows up on on my android phone. I know the phone is connected as it shows up on Spotify on my laptop......

Casual Listener

I've started to discover Spotify Connect and thought I'd be able to play songs on my laptop using my phone via Spotify connect. However no device shows up on on my android phone.   I know th...

Joeneunited

Regular

2582 Views

5 replies

0 likes

  • 2582 Views
  • 5 replies
  • 0 likes

Moving to Vodafone

HI I am thinking about moving to the Vodafone plan and getting the new HTC ONE M8 phone, im happy with my Galaxy s2 and preimuim spoity account on there but i work for Vodafone now so get a great deal. My query is when i move to Vodafone and install ...

Regular

HI I am thinking about moving to the Vodafone plan and getting the new HTC ONE M8 phone, im happy with my Galaxy s2 and preimuim spoity account on there but i work for Vodafone now so get a great dea...

PedroPedro

Regular

1423 Views

9 replies

0 likes

  • 1423 Views
  • 9 replies
  • 0 likes

Solved!! Missing song title

This song title is missing from search results:'Foolish' by Johnny Mathis

Casual Listener

This song title is missing from search results: 'Foolish' by Johnny Mathis

philipstokes

Casual Listener

737 Views

3 replies

0 likes

  • 737 Views
  • 3 replies
  • 0 likes

downloaded music disappears

Hi! I'm using Spotify Premium to download music in my tablet (Samsung Galaxy Tab 3) and recently some of it disappeared. It seems that only the most recently added songs are available. This is especially upsetting because I pay for the Preium account...

Newbie

Hi!  I'm using Spotify Premium to download music in my tablet (Samsung Galaxy Tab 3) and recently some of it disappeared. It seems that only the most recently added songs are available. This is ...

Daniel

Community Legend

681 Views

2 replies

0 likes

  • 681 Views
  • 2 replies
  • 0 likes

Disable album art

How do I disable album artwork taking over my lock screen?

Casual Listener

How do I disable album artwork taking over my lock screen?

Daniel

Community Legend

3627 Views

3 replies

5 likes

  • 3627 Views
  • 3 replies
  • 5 likes

Solved!! Question about streaming while music is downloaded

As a premium user I've enjoyed being able to listen to my music even while offline on my phone. Unfortunately, in order for all my music to fit on my phone (16gb) I have to download the music into Normal Quality (96 kbs). This is fine for when I do n...

Regular

As a premium user I've enjoyed being able to listen to my music even while offline on my phone. Unfortunately, in order for all my music to fit on my phone (16gb) I have to download the music into No...

werepancake

Regular

6253 Views

4 replies

0 likes

  • 6253 Views
  • 4 replies
  • 0 likes

SD CARD Problems! Help!

I've been a premium subsriber for about two years now. I've aquired ateast five more for you guys. So really want help or Im done forever. I have an older phone, Samsung Galaxy Stellar but its Iin great shape. I've used sd for offline spotify since y...

Casual Listener

I've been a premium subsriber for about two years now. I've aquired ateast five more for you guys. So really want help or Im done forever. I have an older phone, Samsung Galaxy Stellar but its Iin g...

Joe

Community Legend

846 Views

3 replies

0 likes

Other
  • 846 Views
  • 3 replies
  • 0 likes

Solved!! spotify connect, android 2.2

Hi folks, I just noticed today that spotify connect has rolled out to my account - my iPad and HTC one x can control each other. Great stuff. Htc One x is on Spotify app version 0.7.6So I dug out an old HTC desire intending to use it at home, always ...

Newbie

Hi folks, I just noticed today that spotify connect has rolled out to my account - my iPad and HTC one x can control each other. Great stuff. Htc One x is on Spotify app version 0.7.6 So I dug ou...

redswan

Casual Listener

5698 Views

5 replies

1 likes

Connect
  • 5698 Views
  • 5 replies
  • 1 likes

[Minor bug] Bug when playing through Spotify connect

When I played some songs through connect that I have offline on my phone but not on my tablet, I noticed the remote won't have any metadata (except the time of the song). For example, I played a song called The Mark over connect. When I opened fullsc...

Casual Listener

When I played some songs through connect that I have offline on my phone but not on my tablet, I noticed the remote won't have any metadata (except the time of the song).  For example, I played ...

Joe

Community Legend

601 Views

3 replies

0 likes

  • 601 Views
  • 3 replies
  • 0 likes

API access music "offline"

Hi, I am investigating building an alarm clock app for Android that exclusively plays Spotify music as alarms.I have a feature request in mind. I have lots of music downloaded to my phone, and I would like to be able to wake up to it without streamin...

Newbie

Hi, I am investigating building an alarm clock app for Android that exclusively plays Spotify music as alarms. I have a feature request in mind. I have lots of music downloaded to my phone, and I ...

Joe

Community Legend

1790 Views

1 replies

1 likes

  • 1790 Views
  • 1 replies
  • 1 likes

Spotify + Samsung WAM

Hello!I'm having trouble to connect my phone and tablet to my samsung wam unit. I can play the Tunein application without any problems. But spotify can't find my speaker allthough they are connected to the same wifi.Does anybody have a solutions to t...

Newbie

Hello! I'm having trouble to connect my phone and tablet to my samsung wam unit. I can play the Tunein application without any problems.  But spotify can't find my speaker allthough they are c...

Joe

Community Legend

663 Views

1 replies

0 likes

  • 663 Views
  • 1 replies
  • 0 likes

Unable to sync Facebook, user name string of #s, no pic.

Hi, I'm on a Galaxy S4. A mod tried to fix my problem of not being able to sync with Facebook [random #s as username, no pic] but was unable, they deleted my account and moved my playlists over to a new account, one that was not signed in through Fac...

Casual Listener

Hi, I'm on a Galaxy S4.  A mod tried to fix my problem of not being able to sync with Facebook [random #s as username, no pic] but was unable, they deleted my account and moved my playlists over...

JFe138

Casual Listener

572 Views

2 replies

0 likes

  • 572 Views
  • 2 replies
  • 0 likes