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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

375472 Views

541 replies

34 likes

Account
Free
  • 375472 Views
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  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7527 Views

0 replies

7 likes

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New songs added to the bottom of my playlist

So when I sort by recently added on my playlist and exit out of my app and open it again, spotify doesnt save my recently added choice. It goes back to the custom mode and ihave to change it every single effing time. This a bug or what? Its been like...

Regular

So when I sort by recently added on my playlist and exit out of my app and open it again, spotify doesnt save my recently added choice. It goes back to the custom mode and ihave to change it every si...

Peter__

Community Legend

1397 Views

1 replies

1 likes

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latest android app not saving albums and whole host of other problems

The latest android app is a broken piece of #&@% Every time I find a band I like I follow them and then save each album to my music only to find spotify decides to unfollow some bands and even some it remembers to save I will go to their page to be g...

Regular

The latest android app is a broken piece of #&@% Every time I find a band I like I follow them and then save each album to my music only to find spotify decides to unfollow some bands and even so...

Peter__

Community Legend

1503 Views

14 replies

0 likes

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  • 14 replies
  • 0 likes

Unable to Connect Mobile and Computer

The guide on how to connect devices to one another say that they must be on the same connection, my computer and my andriod smartphone are both using the same internet connection, but my phone is using WiFi, whereas my computer is using DSL. When I t...

Newbie

The guide on how to connect devices to one another say that they must be on the same connection, my computer and my andriod smartphone are both using the same internet connection, but my phone is usi...

Daniel

Community Legend

567 Views

1 replies

0 likes

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  • 1 replies
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Re: Android Offline Issues

Hi, This has been very frustrating for me. I love Spotify and I love the most with offline mode. I use offline mode when I travel or where I don't have access to internet. I was enjoying it very much and bragging it to everyone. Until the major upgra...

Casual Listener

Hi,   This has been very frustrating for me. I love Spotify and I love the most with offline mode. I use offline mode when I travel or where I don't have access to internet. I was enjoying i...

mghelech

Casual Listener

686 Views

6 replies

0 likes

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  • 6 replies
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Wierd feedback while listening to music

So, I downloaded the spotify app a few times, but my phone is so stupid I usually have to delete it and redownload it (and a few other apps) becuase my phones internal memory runs out too fast. Last time I downloaded it, I got this weird feedback in ...

Roadie

So, I downloaded the spotify app a few times, but my phone is so stupid I usually have to delete it and redownload it (and a few other apps) becuase my phones internal memory runs out too fast. Last ...

Xayne

Roadie

603 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

Problems opening Spotify android

I am having a problem. When I open the application I get a black screen, at the beggining says Spotify but then it goes away and it is just show the little menu on the top left corner (when I push it does nothing). I have tried reinstalling the app l...

Casual Listener

I am having a problem. When I open the application I get a black screen, at the beggining says Spotify but then it goes away and it is just show the little menu on the top left corner (when I push it...

ChrisLefevre

Newbie

707 Views

4 replies

0 likes

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  • 4 replies
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Solved!! Spotify won't connect when I try to upgrade to premium

Hello all. I've been trying to upgtade to premium for some time now. The problem is, spotify won't connect when I tap the option to buy premium. This makes no sense as the internet connection is fine. I can still search and play songs. It just really...

Casual Listener

Hello all. I've been trying to upgtade to premium for some time now. The problem is, spotify won't connect when I tap the option to buy premium. This makes no sense as the internet connection is fine...

pattys

Casual Listener

715 Views

4 replies

0 likes

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Unfortunately spotify has stopped

hello i have a galaxy s3 mini and i can open and use spotify just fine except when i close it and use it later it says Unfortunately spotify has stopped working. i have to then restart my phone to use it. i tried removing the sim card and reinstallin...

Casual Listener

hello i have a galaxy s3 mini and i can open and use spotify just fine except when i close it and use it later it says Unfortunately spotify has stopped working. i have to then restart my phone to us...

cgrudge

Casual Listener

879 Views

4 replies

0 likes

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Keeps crashing on a samsung s4 any help?!

Basically it just will never open which is rather annoying considering i pay for the service any idea guys ?

Casual Listener

Basically it just will never open which is rather annoying considering i pay for the service any idea guys ?

sonar9

Newbie

834 Views

3 replies

0 likes

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Spotify offline play help

I love using spotify it has all my favorite artists are albums i love. So i decided to try the offline play option and download my playlists thru wifi. As i don't want to eat all my data therefore the reason to be able to listen to all my favorite mu...

Newbie

I love using spotify it has all my favorite artists are albums i love. So i decided to try the offline play option and download my playlists thru wifi. As i don't want to eat all my data therefore t...

user-removed

Not applicable

358 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Solved!! Premium uphrade

I just upgraded to premium and while I think I have Premium on my desk top, the Android app still shows that I don't. it still has the shuffle play

Casual Listener

I just upgraded to premium and while I think I have Premium on my desk top, the Android app still shows that I don't. it still has the shuffle play

blake

Community Legend

718 Views

4 replies

0 likes

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  • 4 replies
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Some songs play without sound

Hi all, I'm pretty new with spotify and I'd like your help with a problem. My spotify android app wont play some songs... that is: it says it's playing, but there is no sound. When I try to pause, it just stops and goes back to the beginning. When I ...

Casual Listener

Hi all,   I'm pretty new with spotify and I'd like your help with a problem. My spotify android app wont play some songs... that is: it says it's playing, but there is no sound. When I try t...

huddlestond

Regular

1469 Views

11 replies

0 likes

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  • 11 replies
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Skipping and choosing song problem

Every time I skip a song it goes to the next song and it plays but I dont hear anything. I try turning up the volume and my phone freezes. After about 10 seconds my phone unfreezes and the song finally starts playing. It does the same thing when im c...

Newbie

Every time I skip a song it goes to the next song and it plays but I dont hear anything. I try turning up the volume and my phone freezes. After about 10 seconds my phone unfreezes and the song fina...

285 Views

0 replies

0 likes

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Why does my spotify keep re downloading my 'offline' songs every time I log on?

For some reason every time I open my spotify back up it has to re download my 'offline' songs can anyone help?

Casual Listener

For some reason every time I open my spotify back up it has to re download my 'offline' songs can anyone help?

djones1991

Casual Listener

3311 Views

2 replies

0 likes

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Solved!! One Playlist Missing From Android Device

About two weeks ago (maybe after an upgrade) one playlist disappeared from my Galaxy S III. I can see the list on my desktop and laptop and iPad but not on my Android smartphone. I unistalled Spotify, restarted the phone, and then reinstalled Spotify...

Casual Listener

About two weeks ago (maybe after an upgrade) one playlist disappeared from my Galaxy S III.  I can see the list on my desktop and laptop and iPad but not on my Android smartphone.   &nbsp...

garycgreen

Casual Listener

732 Views

2 replies

0 likes

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Solved!! New Spotify tablet streaming does not work

Hello, spotify free works on my android phone. If I try to get it running on my tab it failed . I have access to my profile and see my lists. But I cannot get any of the songs started

Regular

Hello,  spotify free works on my android phone. If I try to get it running on my tab it failed . I have access to my profile and see my lists. But I cannot get any of the songs started

jasimir

Regular

3363 Views

9 replies

0 likes

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Cant be this hard to play downloaded music in Airplane mode on my Android when it works on iPhone

So i have a Galaxy S3 and an iPhone 5s. I travael alot and dont always have an active connection. To combat this I download my primary playlilsts to my devices and then bring up Spotify when Im ready to relax with some music. Works absolutely fine on...

Casual Listener

So i have a Galaxy S3 and an iPhone 5s.  I travael alot and dont always have an active connection.  To combat this I download my primary playlilsts to my devices and then bring up Spotify w...

mikeriz

Casual Listener

453 Views

2 replies

0 likes

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  • 2 replies
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No track time with bluetooth

Hello, I have a problem with Spotify on my Android phone (LG Nexus 5, Carbon Rom). When I listen music on my car (VW GOLF 2009) with the bluetooth module, my autoradio displays which is the song, artist and album but the track timeline is always bloc...

Newbie

Hello,   I have a problem with Spotify on my Android phone (LG Nexus 5, Carbon Rom).   When I listen music on my car (VW GOLF 2009) with the bluetooth module, my autoradio displays ...

Peter__

Community Legend

453 Views

1 replies

1 likes

  • 453 Views
  • 1 replies
  • 1 likes

Cannot install Android app on Galaxy S5

I am currently in South Korea and have a premium subscription. I got a new Galaxy S5 phone but the older version states it is not supported any longer and I cannot download the new one. How can I get the app back on my phone?

Newbie

I am currently in South Korea and have a premium subscription. I got a new Galaxy S5 phone but the older version states it is not supported any longer and I cannot download the new one. How can I get...

Peter__

Community Legend

779 Views

1 replies

0 likes

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  • 1 replies
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SD Card

Please make it possible to save music on SD Card. It's very bad to just save on The internal memory.

Newbie

Please make it possible to save music on SD Card. It's very bad to just save on The internal memory.

ThomasLevy

Newbie

639 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes