Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

210735 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 210735 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

561067 Views

78 replies

3 likes

  • 561067 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Alonegamer

Visitor

463017 Views

575 replies

39 likes

Account
Free
  • 463017 Views
  • 575 replies
  • 39 likes

Solved!! Windows app available offline setting not syncing on android device

I have the spotify app on win 8.1, I set a playlist to be availalbe offline. I open the app on my android device and it does sync the playlist itself but it does not sync the available offline setting and therefore the songs don't download. I have to...

Casual Listener

I have the spotify app on win 8.1, I set a playlist to be availalbe offline. I open the app on my android device and it does sync the playlist itself but it does not sync the available offline settin...

w2trader

Casual Listener

779 Views

2 replies

0 likes

  • 779 Views
  • 2 replies
  • 0 likes

Track not available (Huawei ascend Y300)

I've had no problems using my Spotify account on my Huawei ascend Y300 until now. First and foremost, yes, I do have a premium account, so I am entitled to be listening to music on my android phone. Secondly, I've played many of these tracks before w...

Music Fan

I've had no problems using my Spotify account on my Huawei ascend Y300 until now.   First and foremost, yes, I do have a premium account, so I am entitled to be listening to music on my andr...

Daniel

Community Legend

810 Views

2 replies

1 likes

  • 810 Views
  • 2 replies
  • 1 likes

Non premium, HTC one user stuck on Harry's add.

Hello, I am stuck on this add, and it will not move to the next song. I have listened to it multiple times, shut off my phone, and even uninstalled and reinstalled the app. It still keeps getting stuck. Any ideas how to fix this?

Newbie

Hello, I am stuck on this add, and it will not move to the next song. I have listened to it multiple times, shut off my phone, and even uninstalled and reinstalled the app. It still keeps getting st...

Daniel

Community Legend

428 Views

1 replies

0 likes

  • 428 Views
  • 1 replies
  • 0 likes

Spotify stops directly

Hi there! The spotify app on my Samsung Galaxy S4 isn't working for almost 2 weeks. When i press on the spotify icon it immediatly stops and i get the option to press OK or Report. I removed the app over and over again but it wont help! Spotify is wo...

Newbie

Hi there!   The spotify app on my Samsung Galaxy S4 isn't working for almost 2 weeks. When i press on the spotify icon it immediatly stops and i get the option to press OK or Report. I r...

Daniel

Community Legend

636 Views

1 replies

0 likes

Samsung galaxy S4
Spotify not working
Spotify stops
  • 636 Views
  • 1 replies
  • 0 likes

I paid already but I cant upgrade to premium

我在lg g pro 2使用spotify,充值了預付卡,但在程式內仍不能使用premium功能,my spotify id : kennethfyleung. I paid already but I cant upgrade to premium

Regular

我在lg g pro 2使用spotify,充值了預付卡,但在程式內仍不能使用premium功能,my spotify id : kennethfyleung.     I paid already but I cant upgrade to premium

Zeaks

Regular

1733 Views

14 replies

0 likes

  • 1733 Views
  • 14 replies
  • 0 likes

Android Canada Issues

I'm not sure if this is an issue with just Canadian users or not. I've paid for premium service, desktop client works fine but the android app switches back to free promting me to upgrade. I need to log out, shut the app down and re-open it, 50% chan...

Regular

I'm not sure if this is an issue with just Canadian users or not. I've paid for premium service, desktop client works fine but the android app switches back to free promting me to upgrade. I need to ...

Zeaks

Regular

880 Views

4 replies

0 likes

  • 880 Views
  • 4 replies
  • 0 likes

Ace Hardware advertisement freezes spotify

I've had this happen twice to me just now. An advertisement for Ace Hardware comes up, no sound plays during this ad and it stops at 30/30 seconds. Nothing I do gets music playing again except shutting the app down from recent apps and reopening.

Newbie

I've had this happen twice to me just now.   An advertisement for Ace Hardware comes up, no sound plays during this ad and it stops at 30/30 seconds.   Nothing I do gets music playi...

user-removed

Not applicable

671 Views

1 replies

0 likes

  • 671 Views
  • 1 replies
  • 0 likes

Release Notes - Spotify for Android (1.2.0)

Android Release Notes What's new in version 1.2.0 New: Want to use Spotify Connect on any speakers? Plug a phone or tablet into both a charger and your speakers. Log in to the same Spotify account on another device, and use it as a remote. Fictitious...

Spotify Legend

Android Release Notes What's new in version 1.2.0 New: Want to use Spotify Connect on any speakers? Plug a phone or tablet into both a charger and your speakers. Log in to the same Spotify...

Goodman

Spotify Legend

2697 Views

5 replies

0 likes

1.2.0
Android
Release Notes
  • 2697 Views
  • 5 replies
  • 0 likes

Need Help getting a username instead of facebook login!!!!

I can oinly login using my facebook and i no long have my facebook and its rediculous cnstantly deactivating my facebook. Can someone please help me get a username instead of a FB login.

Newbie

I can oinly login using my facebook and i no long have my facebook and its rediculous cnstantly deactivating my facebook. Can someone please help me get a username instead of a FB login. 

kbrooksc

Community Legend

813 Views

1 replies

0 likes

  • 813 Views
  • 1 replies
  • 0 likes

Starred playlist

Hi. Im not sure how, but i managed to star 60-odd songs from a Garage Nation playlist. As it was a mistake i tried to delete them. As i only use android app i had to do this individually. I thought i had emptied the playlist buy it still showed as ho...

Visitor

Hi. Im not sure how, but i managed to star 60-odd songs from a Garage Nation playlist. As it was a mistake i tried to delete them. As i only use android app i had to do this individually. I thought i...

677 Views

0 replies

0 likes

  • 677 Views
  • 0 replies
  • 0 likes

Playing music on Android from my personal library

I'm testing spotify, coming from Google Music, one of the features I'm missing is being able to add my own music, for example a track I have and is not available on spotify. I'd like to add it to a playlist and be able to play it on my phone. Can I d...

Regular

I'm testing spotify, coming from Google Music, one of the features I'm missing is being able to add my own music, for example a track I have and is not available on spotify. I'd like to add it to a p...

dinomight

Spotify Star

825 Views

5 replies

0 likes

  • 825 Views
  • 5 replies
  • 0 likes

"number of tracks" missing from top of screen

In earlier versions of Spotify the program kept track of the numbe of tracks I had, am assuming so I could transfer to a flash drive or my ipod. How can I get this feature back??? It was nice to know that information. Please advise or let me know wha...

Casual Listener

In earlier versions of Spotify the program kept track of the numbe of tracks I had, am assuming so I could transfer to a flash drive or my ipod. How can I get this feature back???  It was nice t...

347 Views

0 replies

0 likes

  • 347 Views
  • 0 replies
  • 0 likes

Offline mode how to?

I'm currently using Google Music as I was only able to get Spotify in my Country today. With Google Music I can set "stream on wifi only" and "download wifi only", then move a toggle "Downloaded" while I am in my car to only display music that is ava...

Regular

I'm currently using Google Music as I was only able to get Spotify in my Country today. With Google Music I can set "stream on wifi only" and "download wifi only", then move a toggle "Downloaded"&nbs...

user-removed

Not applicable

549 Views

1 replies

0 likes

  • 549 Views
  • 1 replies
  • 0 likes

All "your music" vanished from android app

All of a sudden, my spotify library went missing from android app version 1.2.0.534. It only shows artists that I follow, no artist that I saved music or an album to "my music", tough. Playlists are still available, but aint that strange? Is there a ...

Casual Listener

All of a sudden, my spotify library went missing from android app version 1.2.0.534. It only shows artists that I follow, no artist that I saved music or an album to "my music", tough. Playlists are ...

zerinoid

Casual Listener

808 Views

4 replies

0 likes

  • 808 Views
  • 4 replies
  • 0 likes

moving app to SD card

I would like to move the app to my SD card because it will have all my songs available offline

Casual Listener

I would like to move the app to my SD card because it will have all my songs available offline

dinomight

Spotify Star

1265 Views

6 replies

0 likes

  • 1265 Views
  • 6 replies
  • 0 likes

Samsung Galaxy Tab 2 7.0

Hey I wondring is it possible to have spotify on Samsung Galaxy Tab 2 7.0??

Casual Listener

Hey   I wondring is it possible to have spotify on Samsung Galaxy Tab 2 7.0?? 

transparent1

Newbie

3999 Views

5 replies

0 likes

  • 3999 Views
  • 5 replies
  • 0 likes

Someone else is using my Spotify account

Hi all. My music keeps getting paused and I get a message saying 'your Spotify account is in use elsewhere' I've posted in that big thread and the mod has logged me out of all devices, and I've changed my password too and still it happens. Is there a...

Casual Listener

Hi all.   My music keeps getting paused and I get a message saying 'your Spotify account is in use elsewhere'   I've posted in that big thread and the mod has logged me out of all d...

user-removed

Not applicable

2360 Views

4 replies

0 likes

  • 2360 Views
  • 4 replies
  • 0 likes

Location of Downloaded Tracks

Hi i use Spotify Premium on my android tablet. Is there anyway I can set the downloaded tracks ( which are used when offline/on the go) to be saved on my external sdcard and not on my device, as it's filling up quick and as a result I am having addit...

Casual Listener

Hi   i use Spotify Premium on my android tablet. Is there anyway I can set the downloaded tracks ( which are used when offline/on the go) to be saved on my external sdcard and not on my devi...

wq

Casual Listener

10436 Views

2 replies

0 likes

  • 10436 Views
  • 2 replies
  • 0 likes

Solved!! sound problems

So almost everyday I listing to spitify from my phone and recently every time I play a song it makes this really annoying buzzing sound. I know its the app because any other apps sound quality is fine. How do I fix this!!!!

Regular

So almost everyday I listing to spitify from my phone and recently every time I play a song it makes this really annoying buzzing sound. I know its the app because any other apps sound quality is fin...

SylenZ

Newbie

7123 Views

11 replies

0 likes

  • 7123 Views
  • 11 replies
  • 0 likes

Wont accept my login Andriod app

Hi I'm going crazy, I'm paying for premium and this is the second time the app is messed it up without naming its usual bugs on the andriod app. My problem today is it wont let me login, sign up or anything on the app. Steps I have taken to solve thi...

Regular

Hi I'm going crazy, I'm paying for premium and this is the second time the app is messed it up without naming its usual bugs on the andriod app. My problem today is it wont let me login, sign up or...

gtshin

Regular

915 Views

7 replies

0 likes

  • 915 Views
  • 7 replies
  • 0 likes