Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
387448 Views
545 replies
34 likes
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
hi, i have a Samsung Galaxy S5 and i can't play my local music on Spotify with Spotify Connect. What is the problem about it?
hi, i have a Samsung Galaxy S5 and i can't play my local music on Spotify with Spotify Connect. What is the problem about it?
Community Legend
2900 Views
1 replies
0 likes
I playing music from my Desktop (Linux Debian Jessie 64 Bit), and i want to handle the player from my android devide (LG G2) through the spotify connect and it dosn't recognize that the desktop player is connected. P.S: I have premium account.
I playing music from my Desktop (Linux Debian Jessie 64 Bit), and i want to handle the player from my android devide (LG G2) through the spotify connect and it dosn't recognize that the desktop playe...
Community Legend
599 Views
3 replies
0 likes
I have an HTC one M8, and have had a premium subscription for a few months. This morning, I opened spotify for it to tell me it had no internet connection when I was connected to my 4G LTE connection. I restarted my phone and that did not solve my pr...
I have an HTC one M8, and have had a premium subscription for a few months. This morning, I opened spotify for it to tell me it had no internet connection when I was connected to my 4G LTE connection...
Community Legend
398 Views
1 replies
0 likes
Mine still doesn't work and I've tried login in and login out...
Mine still doesn't work and I've tried login in and login out... 😞
Community Legend
411 Views
1 replies
0 likes
Amigos, tengo un Galaxy tab ´7 y cuando quiero descargar Spotify, me dice que no es compatible con mi Android 2.2.1 Froyo que puedo hacer para correr la app en mi tablet? espero sus comentarios Gracias!!!
Amigos, tengo un Galaxy tab ´7 y cuando quiero descargar Spotify, me dice que no es compatible con mi Android 2.2.1 Froyo que puedo hacer para correr la app en mi tablet? espero s...
Community Legend
858 Views
1 replies
0 likes
I have upgraded my spotify to premium with a gift card for 2 months premium, i upgraded it on my laptop but if i login on the same account on my samsung phone it still forces me to shuffle and to listen to the ads.Plz help i'm going on vacation and i...
I have upgraded my spotify to premium with a gift card for 2 months premium, i upgraded it on my laptop but if i login on the same account on my samsung phone it still forces me to shuffle and to lis...
Community Legend
538 Views
1 replies
0 likes
Hi all. I'm having a problem with my devices not showing the same material...as in an artist I follow on my phone won't show up on my tablet? Any idea of what I'm doing wrong?
Hi all. I'm having a problem with my devices not showing the same material...as in an artist I follow on my phone won't show up on my tablet? Any idea of what I'm doing wrong?
Community Legend
414 Views
1 replies
0 likes
So when I sort by recently added on my playlist and exit out of my app and open it again, spotify doesnt save my recently added choice. It goes back to the custom mode and ihave to change it every single effing time. This a bug or what? Its been like...
So when I sort by recently added on my playlist and exit out of my app and open it again, spotify doesnt save my recently added choice. It goes back to the custom mode and ihave to change it every si...
Community Legend
1405 Views
1 replies
1 likes
The latest android app is a broken piece of #&@% Every time I find a band I like I follow them and then save each album to my music only to find spotify decides to unfollow some bands and even some it remembers to save I will go to their page to be g...
The latest android app is a broken piece of #&@% Every time I find a band I like I follow them and then save each album to my music only to find spotify decides to unfollow some bands and even so...
Community Legend
1539 Views
14 replies
0 likes
The guide on how to connect devices to one another say that they must be on the same connection, my computer and my andriod smartphone are both using the same internet connection, but my phone is using WiFi, whereas my computer is using DSL. When I t...
The guide on how to connect devices to one another say that they must be on the same connection, my computer and my andriod smartphone are both using the same internet connection, but my phone is usi...
Community Legend
583 Views
1 replies
0 likes
Hi, This has been very frustrating for me. I love Spotify and I love the most with offline mode. I use offline mode when I travel or where I don't have access to internet. I was enjoying it very much and bragging it to everyone. Until the major upgra...
Hi, This has been very frustrating for me. I love Spotify and I love the most with offline mode. I use offline mode when I travel or where I don't have access to internet. I was enjoying i...
Casual Listener
714 Views
6 replies
0 likes
So, I downloaded the spotify app a few times, but my phone is so stupid I usually have to delete it and redownload it (and a few other apps) becuase my phones internal memory runs out too fast. Last time I downloaded it, I got this weird feedback in ...
So, I downloaded the spotify app a few times, but my phone is so stupid I usually have to delete it and redownload it (and a few other apps) becuase my phones internal memory runs out too fast. Last ...
Roadie
628 Views
4 replies
0 likes
I am having a problem. When I open the application I get a black screen, at the beggining says Spotify but then it goes away and it is just show the little menu on the top left corner (when I push it does nothing). I have tried reinstalling the app l...
I am having a problem. When I open the application I get a black screen, at the beggining says Spotify but then it goes away and it is just show the little menu on the top left corner (when I push it...
Newbie
719 Views
4 replies
0 likes
Hello all. I've been trying to upgtade to premium for some time now. The problem is, spotify won't connect when I tap the option to buy premium. This makes no sense as the internet connection is fine. I can still search and play songs. It just really...
Hello all. I've been trying to upgtade to premium for some time now. The problem is, spotify won't connect when I tap the option to buy premium. This makes no sense as the internet connection is fine...
Casual Listener
734 Views
4 replies
0 likes
hello i have a galaxy s3 mini and i can open and use spotify just fine except when i close it and use it later it says Unfortunately spotify has stopped working. i have to then restart my phone to use it. i tried removing the sim card and reinstallin...
hello i have a galaxy s3 mini and i can open and use spotify just fine except when i close it and use it later it says Unfortunately spotify has stopped working. i have to then restart my phone to us...
Casual Listener
886 Views
4 replies
0 likes
Basically it just will never open which is rather annoying considering i pay for the service any idea guys ?
Basically it just will never open which is rather annoying considering i pay for the service any idea guys ?
Newbie
853 Views
3 replies
0 likes
I love using spotify it has all my favorite artists are albums i love. So i decided to try the offline play option and download my playlists thru wifi. As i don't want to eat all my data therefore the reason to be able to listen to all my favorite mu...
I love using spotify it has all my favorite artists are albums i love. So i decided to try the offline play option and download my playlists thru wifi. As i don't want to eat all my data therefore t...
Not applicable
374 Views
1 replies
0 likes
I just upgraded to premium and while I think I have Premium on my desk top, the Android app still shows that I don't. it still has the shuffle play
I just upgraded to premium and while I think I have Premium on my desk top, the Android app still shows that I don't. it still has the shuffle play
Community Legend
747 Views
4 replies
0 likes
Hi all, I'm pretty new with spotify and I'd like your help with a problem. My spotify android app wont play some songs... that is: it says it's playing, but there is no sound. When I try to pause, it just stops and goes back to the beginning. When I ...
Hi all, I'm pretty new with spotify and I'd like your help with a problem. My spotify android app wont play some songs... that is: it says it's playing, but there is no sound. When I try t...
Regular
1532 Views
11 replies
0 likes
Every time I skip a song it goes to the next song and it plays but I dont hear anything. I try turning up the volume and my phone freezes. After about 10 seconds my phone unfreezes and the song finally starts playing. It does the same thing when im c...
Every time I skip a song it goes to the next song and it plays but I dont hear anything. I try turning up the volume and my phone freezes. After about 10 seconds my phone unfreezes and the song fina...
291 Views
0 replies
0 likes
