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What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
My songs from Your Music is still there on windows and my Nexus 7, but on my HTC One it totally vanished. I have tried everything, clearing cache data from the app (Not data), reinstalling from an APK and signing out/logging in.Spotify, seriously ple...
My songs from Your Music is still there on windows and my Nexus 7, but on my HTC One it totally vanished. I have tried everything, clearing cache data from the app (Not data), reinstalling from an AP...
Community Legend
433 Views
1 replies
0 likes
Hi, Where are the playlist/downlods stored on an Android (S3 Mini)? I have downloaded a playlist, which I then deleted on the desktop version. When I go back in Spotify on Android, it's no longer there but not sure if the files remain, so I want to l...
Hi, Where are the playlist/downlods stored on an Android (S3 Mini)? I have downloaded a playlist, which I then deleted on the desktop version. When I go back in Spotify on A...
Community Legend
83599 Views
7 replies
0 likes
I use BT in my car for music and for GPS instructions. Spotify now dips the volume of the music and lets it continue to play while the GPS instructions are read out. However it takes the GPS instructions with it so they are dipped as low as the music...
I use BT in my car for music and for GPS instructions. Spotify now dips the volume of the music and lets it continue to play while the GPS instructions are read out. However it takes the G...
Community Legend
903 Views
1 replies
0 likes
Hello This issue has been replciated on both my phone (Samsung galaxy nexus (running CM 11), but on this phone the issue was present aswell on the Stock 4.1.2 ROM)). This behaviour is the same on my Girlfriends LG Nexus 4 (stock 4.4.2). The way to re...
Hello This issue has been replciated on both my phone (Samsung galaxy nexus (running CM 11), but on this phone the issue was present aswell on the Stock 4.1.2 ROM)). This behaviour is the ...
Community Legend
481 Views
1 replies
0 likes
Hey team. Firstly can I say I abolutely love your product, I think the ten dollars a month I pay for it is the best investment I make. It is the knees of the bee. However, lately I have been having a lot of trouble using the spotify app with my new p...
Hey team. Firstly can I say I abolutely love your product, I think the ten dollars a month I pay for it is the best investment I make. It is the knees of the bee. However, lately I have ...
Regular
1292 Views
13 replies
0 likes
Description Spotify suddenly stopped working on my Android smartphone. It has worked fine before, but suddenly one morning Spotify did not open and the message “Unfortunately, Spotify has stopped” appears on the screen. This has continued ever since ...
Description Spotify suddenly stopped working on my Android smartphone. It has worked fine before, but suddenly one morning Spotify did not open and the message “Unfortunately, Spotify has ...
Casual Listener
604 Views
2 replies
1 likes
I have my Spotify connected to my Facebook and every time I press the "Log in with Facebook" button, it says "Login failed." I've tried going through my Facebook on my phone and there isn't even an option to use Spotify, and I have also tried setting...
I have my Spotify connected to my Facebook and every time I press the "Log in with Facebook" button, it says "Login failed." I've tried going through my Facebook on my phone and there isn't even an...
Community Legend
722 Views
1 replies
0 likes
Hey, I was wondering if we'll be able to use the radio feature based on all the songs in the song list saved in "Your Music"? I found it a great way of adding new music to my Starred playlist. This is mainly for use on Android but I also use the desk...
Hey, I was wondering if we'll be able to use the radio feature based on all the songs in the song list saved in "Your Music"? I found it a great way of adding new music to...
Regular
907 Views
2 replies
0 likes
Description Spotify force closes on start up. Logcat gives a stack trace (debug) which points to liborbit-jni-spotify.so as the suspect. Im pretty sure its kernel related (source here: https://github.com/daeiron/android_kernel_sony_apq8064) It would ...
Description Spotify force closes on start up. Logcat gives a stack trace (debug) which points to liborbit-jni-spotify.so as the suspect. Im pretty sure its kernel related (source here: https://gi...
1229 Views
0 replies
0 likes
Not sure if this is a "feature" or a bug, but the Artists tab (on Android, latest app version 1.0.0.82) doesn't work the way I expect when I select "Show only offlined content". I have a relatively large number of albums synced to my device and when ...
Not sure if this is a "feature" or a bug, but the Artists tab (on Android, latest app version 1.0.0.82) doesn't work the way I expect when I select "Show only offlined content". I have a r...
Community Legend
1237 Views
1 replies
0 likes
Where is the shuffle artist button? I'm on a premium account and living in the year 2014.
Where is the shuffle artist button? I'm on a premium account and living in the year 2014.
Community Legend
2566 Views
6 replies
1 likes
Hi, I am nearly at my wits end. I am a Premium user and never had any issues until the latest update. I run Spotify on my MacBook Pro, Samung Galaxy Tab 3.0, and Samsung S3 phone. I consider myself tech savvy but for the life of me cannot get rid of ...
Hi, I am nearly at my wits end. I am a Premium user and never had any issues until the latest update. I run Spotify on my MacBook Pro, Samung Galaxy Tab 3.0, and Samsung S3 phone.  ...
Newbie
66263 Views
37 replies
2 likes
Every time I try to run spotify on my Samsung Galaxy S4, all I get is a black screen with three white lines at the top left, which do nothing. That's it. And there seems to be no way to reach Spotify support. What now?? Thanks Linda
Every time I try to run spotify on my Samsung Galaxy S4, all I get is a black screen with three white lines at the top left, which do nothing. That's it. And there seems to be no way to reach Spotify...
Community Legend
967 Views
2 replies
0 likes
I'm using Spotify 1.0.0.82 on Android 4.4.2. I plan to use Spotify offline pretty often so I was wondering if there was any way to see just music that has been downloaded (i.e. that can be played in offline mode) without having to see all the cool mu...
I'm using Spotify 1.0.0.82 on Android 4.4.2. I plan to use Spotify offline pretty often so I was wondering if there was any way to see just music that has been downloaded (i.e. that can be played in ...
Regular
299606 Views
35 replies
5 likes
Hi,I added spotify premium on to my Vodafone tarriff and has been working perfectly for months. Last week my premium downgraded to the free spotify!? Vodafone say it is a technical issue with spotify that you are trying to fix.Can you please tell me ...
Hi, I added spotify premium on to my Vodafone tarriff and has been working perfectly for months. Last week my premium downgraded to the free spotify!? Vodafone say it is a technical issue with spo...
Community Legend
2991 Views
6 replies
0 likes
It says that I will be put on a free 7 day trial. HOWEVER, "Sprint Customers: Users accepting a trial will remain on Spotify Premium and will be billed up to $9.99/mo and may cancel at any time." I am a sprint customer. I DO NOT want to be charged. I...
It says that I will be put on a free 7 day trial. HOWEVER, "Sprint Customers: Users accepting a trial will remain on Spotify Premium and will be billed up to $9.99/mo and may cancel at an...
Newbie
7515 Views
8 replies
0 likes
I'm sure this has been asked before but I couldn't find a solution after a bit of searching so thought I'd ask. Is there a way of pausing/playing from within the app or do I need to do it from the notification bar? The reason I ask is if you pause a ...
I'm sure this has been asked before but I couldn't find a solution after a bit of searching so thought I'd ask. Is there a way of pausing/playing from within the app or do I need to do it from the no...
427 Views
0 replies
0 likes
I can't seem to get my playlists to download to my SD card. I have a 64 GB card, and 2GB of internal storage. Also, while it downloads, it stops if I navigate away from the app. I want to be able to download music overnight and at work. Any help is a...
I can't seem to get my playlists to download to my SD card. I have a 64 GB card, and 2GB of internal storage. Also, while it downloads, it stops if I navigate away from the app. I want to be able to ...
Regular
664 Views
3 replies
0 likes
Since the last "update" spotify hasn't been working on my phone. I log in and try to download my music and listen to music but when ever I move around the folders, the app glitches out and it semi restarts jumping through the log in screen again and ...
Since the last "update" spotify hasn't been working on my phone. I log in and try to download my music and listen to music but when ever I move around the folders, the app glitches out and it s...
Newbie
1104 Views
8 replies
2 likes
I am paying for your product why are you breaking your UX - while I am actively using your product.
I am paying for your product why are you breaking your UX - while I am actively using your product.
Community Legend
463 Views
1 replies
0 likes
