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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Thrinkxs

Visitor

410263 Views

554 replies

37 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8954 Views

0 replies

7 likes

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Switching from normal to high quality downloads

I have quite a few playlists downloaded to my phone at normal quality but thinking about having them at high or extreme quality instead. If I change the settings, will I need to download everything manually again or will Spotify do it automatically?

Regular

I have quite a few playlists downloaded to my phone at normal quality but thinking about having them at high or extreme quality instead. If I change the settings, will I need to download everything m...

SuperWisdom

Community Legend

2333 Views

5 replies

0 likes

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Spotify playing the incorrect version of a song

Hello, For a year this was working fine. Songs from my laptop had sync'd to my phone (android) and were playing great. In the last month or so spotify on phone is playing the incorrect version of the song. It seems to be substituting the song I want ...

Casual Listener

Hello,   For a year this was working fine. Songs from my laptop had sync'd to my phone (android) and were playing great. In the last month or so spotify on phone is playing the incorrect ver...

rberrisford4000

Casual Listener

677 Views

2 replies

0 likes

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Samsung download

Hi.I have a Samsung SII. I try to download the spotify app, but my unit isn't compatible with my cellphone version. Could you please fix this problem fast. I have payed for 6 months premium account, so I want to use spotify on my phone too.Alexander

Casual Listener

Hi. I have a Samsung SII. I try to download the spotify app, but my unit isn't compatible with my cellphone version. Could you please fix this problem fast. I have payed for 6 months premium account...

Zeal_Topaz

Casual Listener

804 Views

4 replies

0 likes

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volume control not working

hi, the volume control on the spotify app on my Galaxy S+(gingerbread) does not work. do i need a premium account to make this active ? or a newer android version ? Is the Spotify volume control using the 15 steps from the android volume or has it mo...

Regular

hi, the volume control on the spotify app on my Galaxy S+(gingerbread) does not work. do i need a premium account to make this active ? or a newer android version ? Is the Spotify volume control ...

1150939828

Regular

1100 Views

2 replies

0 likes

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Solved!! Syncing Local Files through wireless

Hi, I'm using Samsung Galaxy S3 that connected to my wirelesss router (Verizon). In addidtion, my Computer connected to my router through wire. Althoguh both of the devices connected with the same router, it's just one with wireless and one with wire...

Music Fan

Hi, I'm using Samsung Galaxy S3 that connected to my wirelesss router (Verizon). In addidtion, my Computer connected to my router through wire. Althoguh both of the devices connected with the same ro...

King_Phu

Music Fan

758 Views

2 replies

0 likes

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Spotify 1.2.0.534 on Android 2.3.7 - broken images, playlists etc after update

Hello. I'm owner of HTC Desire with Android 2.3.7. I'm using spotify since 2 months on pc and phone. Everything goes well until last update. After update to spotify 1.2.0.534 it seems to be broken. I've no more playlists, cover images etc. The only w...

Newbie

Hello. I'm owner of HTC Desire with Android 2.3.7. I'm using spotify since 2 months on pc and phone. Everything goes well until last update. After update to spotify 1.2.0.534 it seems to be broken. I...

1207 Views

0 replies

0 likes

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Spotify Connect Samsung Galaxy S5

hi, i have a Samsung Galaxy S5 and i can't play my local music on Spotify with Spotify Connect. What is the problem about it?

Casual Listener

hi, i have a Samsung Galaxy S5 and i can't play my local music on Spotify with Spotify Connect. What is the problem about it?    

Peter__

Community Legend

2919 Views

1 replies

0 likes

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spotify connect dosn't show my desktop

I playing music from my Desktop (Linux Debian Jessie 64 Bit), and i want to handle the player from my android devide (LG G2) through the spotify connect and it dosn't recognize that the desktop player is connected. P.S: I have premium account.

Regular

I playing music from my Desktop (Linux Debian Jessie 64 Bit), and i want to handle the player from my android devide (LG G2) through the spotify connect and it dosn't recognize that the desktop playe...

Peter__

Community Legend

630 Views

3 replies

0 likes

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Reinstalled Spotify and all my music is gone

I have an HTC one M8, and have had a premium subscription for a few months. This morning, I opened spotify for it to tell me it had no internet connection when I was connected to my 4G LTE connection. I restarted my phone and that did not solve my pr...

Newbie

I have an HTC one M8, and have had a premium subscription for a few months. This morning, I opened spotify for it to tell me it had no internet connection when I was connected to my 4G LTE connection...

Peter__

Community Legend

412 Views

1 replies

0 likes

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Only shuffles

Mine still doesn't work and I've tried login in and login out...

Newbie

Mine still doesn't work and I've tried login in and login out... 😞

Peter__

Community Legend

437 Views

1 replies

0 likes

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no puedo instalar Spotify en mi Galaxy Tab 7 p1010

Amigos, tengo un Galaxy tab ´7 y cuando quiero descargar Spotify, me dice que no es compatible con mi Android 2.2.1 Froyo que puedo hacer para correr la app en mi tablet? espero sus comentarios Gracias!!!

Newbie

Amigos, tengo un Galaxy tab ´7 y cuando quiero descargar Spotify, me dice que no es compatible con mi Android 2.2.1 Froyo que puedo hacer para correr la app en mi tablet?   espero s...

Peter__

Community Legend

888 Views

1 replies

0 likes

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Premium account not working on samsung phone

I have upgraded my spotify to premium with a gift card for 2 months premium, i upgraded it on my laptop but if i login on the same account on my samsung phone it still forces me to shuffle and to listen to the ads.Plz help i'm going on vacation and i...

Newbie

I have upgraded my spotify to premium with a gift card for 2 months premium, i upgraded it on my laptop but if i login on the same account on my samsung phone it still forces me to shuffle and to lis...

Peter__

Community Legend

551 Views

1 replies

0 likes

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sync on s5 and note pro isn't the same

Hi all. I'm having a problem with my devices not showing the same material...as in an artist I follow on my phone won't show up on my tablet? Any idea of what I'm doing wrong?

Newbie

Hi all.  I'm having a problem with my devices not showing the same material...as in an artist I follow on my phone won't show up on my tablet?  Any idea of what I'm doing wrong?

Peter__

Community Legend

424 Views

1 replies

0 likes

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New songs added to the bottom of my playlist

So when I sort by recently added on my playlist and exit out of my app and open it again, spotify doesnt save my recently added choice. It goes back to the custom mode and ihave to change it every single effing time. This a bug or what? Its been like...

Regular

So when I sort by recently added on my playlist and exit out of my app and open it again, spotify doesnt save my recently added choice. It goes back to the custom mode and ihave to change it every si...

Peter__

Community Legend

1421 Views

1 replies

1 likes

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latest android app not saving albums and whole host of other problems

The latest android app is a broken piece of #&@% Every time I find a band I like I follow them and then save each album to my music only to find spotify decides to unfollow some bands and even some it remembers to save I will go to their page to be g...

Regular

The latest android app is a broken piece of #&@% Every time I find a band I like I follow them and then save each album to my music only to find spotify decides to unfollow some bands and even so...

Peter__

Community Legend

1660 Views

14 replies

0 likes

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Unable to Connect Mobile and Computer

The guide on how to connect devices to one another say that they must be on the same connection, my computer and my andriod smartphone are both using the same internet connection, but my phone is using WiFi, whereas my computer is using DSL. When I t...

Newbie

The guide on how to connect devices to one another say that they must be on the same connection, my computer and my andriod smartphone are both using the same internet connection, but my phone is usi...

Daniel

Community Legend

609 Views

1 replies

0 likes

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Re: Android Offline Issues

Hi, This has been very frustrating for me. I love Spotify and I love the most with offline mode. I use offline mode when I travel or where I don't have access to internet. I was enjoying it very much and bragging it to everyone. Until the major upgra...

Casual Listener

Hi,   This has been very frustrating for me. I love Spotify and I love the most with offline mode. I use offline mode when I travel or where I don't have access to internet. I was enjoying i...

mghelech

Casual Listener

802 Views

6 replies

0 likes

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Wierd feedback while listening to music

So, I downloaded the spotify app a few times, but my phone is so stupid I usually have to delete it and redownload it (and a few other apps) becuase my phones internal memory runs out too fast. Last time I downloaded it, I got this weird feedback in ...

Roadie

So, I downloaded the spotify app a few times, but my phone is so stupid I usually have to delete it and redownload it (and a few other apps) becuase my phones internal memory runs out too fast. Last ...

Xayne

Roadie

658 Views

4 replies

0 likes

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Problems opening Spotify android

I am having a problem. When I open the application I get a black screen, at the beggining says Spotify but then it goes away and it is just show the little menu on the top left corner (when I push it does nothing). I have tried reinstalling the app l...

Casual Listener

I am having a problem. When I open the application I get a black screen, at the beggining says Spotify but then it goes away and it is just show the little menu on the top left corner (when I push it...

ChrisLefevre

Newbie

799 Views

4 replies

0 likes

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Solved!! Spotify won't connect when I try to upgrade to premium

Hello all. I've been trying to upgtade to premium for some time now. The problem is, spotify won't connect when I tap the option to buy premium. This makes no sense as the internet connection is fine. I can still search and play songs. It just really...

Casual Listener

Hello all. I've been trying to upgtade to premium for some time now. The problem is, spotify won't connect when I tap the option to buy premium. This makes no sense as the internet connection is fine...

pattys

Casual Listener

759 Views

4 replies

0 likes

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