Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

195164 Views

131 replies

10 likes

Android
autoplay
bluetooth
  • 195164 Views
  • 131 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

536590 Views

78 replies

3 likes

  • 536590 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Kurogane

Newbie

440695 Views

565 replies

37 likes

Account
Free
  • 440695 Views
  • 565 replies
  • 37 likes

All "your music" vanished from android app

All of a sudden, my spotify library went missing from android app version 1.2.0.534. It only shows artists that I follow, no artist that I saved music or an album to "my music", tough. Playlists are still available, but aint that strange? Is there a ...

Casual Listener

All of a sudden, my spotify library went missing from android app version 1.2.0.534. It only shows artists that I follow, no artist that I saved music or an album to "my music", tough. Playlists are ...

zerinoid

Casual Listener

755 Views

4 replies

0 likes

  • 755 Views
  • 4 replies
  • 0 likes

moving app to SD card

I would like to move the app to my SD card because it will have all my songs available offline

Casual Listener

I would like to move the app to my SD card because it will have all my songs available offline

dinomight

Spotify Star

1204 Views

6 replies

0 likes

  • 1204 Views
  • 6 replies
  • 0 likes

Samsung Galaxy Tab 2 7.0

Hey I wondring is it possible to have spotify on Samsung Galaxy Tab 2 7.0??

Casual Listener

Hey   I wondring is it possible to have spotify on Samsung Galaxy Tab 2 7.0?? 

transparent1

Newbie

3936 Views

5 replies

0 likes

  • 3936 Views
  • 5 replies
  • 0 likes

Someone else is using my Spotify account

Hi all. My music keeps getting paused and I get a message saying 'your Spotify account is in use elsewhere' I've posted in that big thread and the mod has logged me out of all devices, and I've changed my password too and still it happens. Is there a...

Casual Listener

Hi all.   My music keeps getting paused and I get a message saying 'your Spotify account is in use elsewhere'   I've posted in that big thread and the mod has logged me out of all d...

user-removed

Not applicable

2322 Views

4 replies

0 likes

  • 2322 Views
  • 4 replies
  • 0 likes

Location of Downloaded Tracks

Hi i use Spotify Premium on my android tablet. Is there anyway I can set the downloaded tracks ( which are used when offline/on the go) to be saved on my external sdcard and not on my device, as it's filling up quick and as a result I am having addit...

Casual Listener

Hi   i use Spotify Premium on my android tablet. Is there anyway I can set the downloaded tracks ( which are used when offline/on the go) to be saved on my external sdcard and not on my devi...

wq

Casual Listener

10385 Views

2 replies

0 likes

  • 10385 Views
  • 2 replies
  • 0 likes

Solved!! sound problems

So almost everyday I listing to spitify from my phone and recently every time I play a song it makes this really annoying buzzing sound. I know its the app because any other apps sound quality is fine. How do I fix this!!!!

Regular

So almost everyday I listing to spitify from my phone and recently every time I play a song it makes this really annoying buzzing sound. I know its the app because any other apps sound quality is fin...

SylenZ

Newbie

6922 Views

11 replies

0 likes

  • 6922 Views
  • 11 replies
  • 0 likes

Wont accept my login Andriod app

Hi I'm going crazy, I'm paying for premium and this is the second time the app is messed it up without naming its usual bugs on the andriod app. My problem today is it wont let me login, sign up or anything on the app. Steps I have taken to solve thi...

Regular

Hi I'm going crazy, I'm paying for premium and this is the second time the app is messed it up without naming its usual bugs on the andriod app. My problem today is it wont let me login, sign up or...

gtshin

Regular

856 Views

7 replies

0 likes

  • 856 Views
  • 7 replies
  • 0 likes

Do I have to delete everything to get extreme quality???

So I was using Spotify free for a short while and have now upgraded to premuium. I had around 50 songs that I went to download so I set extreme quality and downloaded the songs. I have now listened to them and there is no difference in sound quailty....

Casual Listener

So I was using Spotify free for a short while and have now upgraded to premuium. I had around 50 songs that I went to download so I set extreme quality and downloaded the songs. I have now listened t...

kbrooksc

Community Legend

529 Views

1 replies

0 likes

  • 529 Views
  • 1 replies
  • 0 likes

I am really disappointed

Ok, I know you have to earn money, so I'm OK with the ads but seriously we have to pay for change the song? 1/5 from me. I'm really disappointed.

Casual Listener

Ok, I know you have to earn money, so I'm OK with the ads but seriously we have to pay for change the song? 1/5 from me. I'm really disappointed.

kbrooksc

Community Legend

664 Views

3 replies

0 likes

  • 664 Views
  • 3 replies
  • 0 likes

Downloaded playlists keeps redownloading

I use a HTC One Max. I've noticed that the app removes the playlists already donwloaded and redownloads them when i restart the app. Basically spotify is constantly downloading playlists. This happens EVERYDAY. I've tried switching devices, but also ...

Newbie

I use a HTC One Max. I've noticed that the app removes the playlists already donwloaded and redownloads them when i restart the app. Basically spotify is constantly downloading playlists....

Chappers

Casual Listener

2794 Views

4 replies

0 likes

  • 2794 Views
  • 4 replies
  • 0 likes

Solved!! crossfade problem.

Hi I have spotify premium and I love the app. But latelety I'm having a issue with the crossfade. I like to use it all the time.. the issue is that I stops for like a second before the other song mixes in... I was hopeing you guys can fix it.. thanks...

Casual Listener

Hi I have spotify premium and I love the app. But latelety I'm having a issue with the crossfade. I like to use it all the time.. the issue is that I stops for like a second before the other song mix...

Belemsalazar

Newbie

1414 Views

5 replies

0 likes

  • 1414 Views
  • 5 replies
  • 0 likes

Solved!! Android app not working

Every time I try to use the android app on my Samsung Galaxy tab the annoying message of 'Unfortunately, Spotify has stopped. Is this happening for others?

Casual Listener

Every time I try to use the android app on my Samsung Galaxy tab the annoying message of 'Unfortunately, Spotify has stopped. Is this happening for others?

Pmiller1208

Casual Listener

3427 Views

4 replies

0 likes

  • 3427 Views
  • 4 replies
  • 0 likes

Solved!! Difference between download and offline.

On my playlists I have the option to download for use whle offline. Then there is trhe offline mode. I can toggle the offline mode on/off in my settings, or toggle it for each individual playlist. I understand that offline downloads this music for us...

Casual Listener

On my playlists I have the option to download for use whle offline. Then there is trhe offline mode. I can toggle the offline mode on/off in my settings, or toggle it for each individual playlist. I ...

jjfiveoh

Casual Listener

5834 Views

2 replies

0 likes

  • 5834 Views
  • 2 replies
  • 0 likes

Option to turn volume leveling off?

I found a feature idea requesting to implement normalization or volume leveling for Spotify mobile versions. It would seem that this feature is now implemented. This is practical when you're listening in shuffle mode, but it sometimes degrades sound ...

Visitor

I found a feature idea requesting to implement normalization or volume leveling for Spotify mobile versions. It would seem that this feature is now implemented. This is practical ...

561 Views

0 replies

2 likes

  • 561 Views
  • 0 replies
  • 2 likes

need to speak with someone

I could just be missing the contact customer service part, but I have looked all over for it. This is highly aggravating that we cannot send an email to someone and get our questions answered. I really do not care much for going to a forum and it bei...

Newbie

I could just be missing the contact customer service part, but I have looked all over for it.  This is highly aggravating that we cannot send an email to someone and get our questions answered.&...

SuperWisdom

Community Legend

514 Views

1 replies

0 likes

  • 514 Views
  • 1 replies
  • 0 likes

Solved!! Laptop does not show on android app using Connect

I've started to discover Spotify Connect and thought I'd be able to play songs on my laptop using my phone via Spotify connect. However no device shows up on on my android phone. I know the phone is connected as it shows up on Spotify on my laptop......

Casual Listener

I've started to discover Spotify Connect and thought I'd be able to play songs on my laptop using my phone via Spotify connect. However no device shows up on on my android phone.   I know th...

Joeneunited

Regular

2492 Views

5 replies

0 likes

  • 2492 Views
  • 5 replies
  • 0 likes

Moving to Vodafone

HI I am thinking about moving to the Vodafone plan and getting the new HTC ONE M8 phone, im happy with my Galaxy s2 and preimuim spoity account on there but i work for Vodafone now so get a great deal. My query is when i move to Vodafone and install ...

Regular

HI I am thinking about moving to the Vodafone plan and getting the new HTC ONE M8 phone, im happy with my Galaxy s2 and preimuim spoity account on there but i work for Vodafone now so get a great dea...

PedroPedro

Regular

1296 Views

9 replies

0 likes

  • 1296 Views
  • 9 replies
  • 0 likes

Solved!! Missing song title

This song title is missing from search results:'Foolish' by Johnny Mathis

Casual Listener

This song title is missing from search results: 'Foolish' by Johnny Mathis

philipstokes

Casual Listener

689 Views

3 replies

0 likes

  • 689 Views
  • 3 replies
  • 0 likes

downloaded music disappears

Hi! I'm using Spotify Premium to download music in my tablet (Samsung Galaxy Tab 3) and recently some of it disappeared. It seems that only the most recently added songs are available. This is especially upsetting because I pay for the Preium account...

Newbie

Hi!  I'm using Spotify Premium to download music in my tablet (Samsung Galaxy Tab 3) and recently some of it disappeared. It seems that only the most recently added songs are available. This is ...

Daniel

Community Legend

648 Views

2 replies

0 likes

  • 648 Views
  • 2 replies
  • 0 likes

Disable album art

How do I disable album artwork taking over my lock screen?

Casual Listener

How do I disable album artwork taking over my lock screen?

Daniel

Community Legend

3563 Views

3 replies

5 likes

  • 3563 Views
  • 3 replies
  • 5 likes