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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

107302 Views

26 replies

3 likes

  • 107302 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

217194 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 217194 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

571213 Views

79 replies

3 likes

  • 571213 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

470664 Views

577 replies

40 likes

Account
Free
  • 470664 Views
  • 577 replies
  • 40 likes

No me reconocen mis amigos

Hola, tengo mi cuenta spotify premium y asociada en facebook, pero al momento de que me buscan mis amigos con mi nombre en el buscador, no les aparezco :/, en cambio si busco a uno de ellos si salgo ? a que se debe?

Newbie

Hola, tengo mi cuenta spotify premium y asociada en facebook, pero al momento de que me buscan mis amigos con mi nombre en el buscador, no les aparezco :/, en cambio si busco a uno de ellos si salgo ...

731 Views

0 replies

0 likes

  • 731 Views
  • 0 replies
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When I receive email while using Spotify !!

While using Spotify on my Samsung notepro12.2 any email that I receive interrupts the playback for a couple of secs. (Playback sound drops) Really annoying. Can any one tell me how stop this happening please. Thanks. Rob.

Newbie

While using Spotify on my Samsung notepro12.2 any email that I receive interrupts the playback for a couple of secs. (Playback sound drops) Really annoying.  Can any one tell me how stop thi...

kbrooksc

Community Legend

383 Views

1 replies

0 likes

  • 383 Views
  • 1 replies
  • 0 likes

View Friend's Top 5-10 Songs via Android

Apperantly, it is possible to view friend's top 5 songs when using an Ipad. Within the last ~5 months it was possible to view friend's top tracks on my Samsung Galaxy (I want to say it was top 10) but this functionality has since been removed. My que...

Gig Goer

Apperantly, it is possible to view friend's top 5 songs when using an Ipad. Within the last ~5 months it was possible to view friend's top tracks on my Samsung Galaxy (I want to say it was top 10) bu...

296 Views

0 replies

0 likes

  • 296 Views
  • 0 replies
  • 0 likes

Solved!! My off-line music deleted. again!!!

Not the first time this has happened. I recently started my iphone (which I hadn't used in a while), and all the off-line songs have been deleted on my Samsung s4 and tab3. Many gigabytes of data are currently being re downloaded and also a few hundr...

Roadie

Not the first time this has happened. I recently started my iphone (which I hadn't used in a while), and all the off-line songs have been deleted on my Samsung s4 and tab3. Many gigabytes of dat...

rnorthc123

Newbie

2171 Views

3 replies

0 likes

  • 2171 Views
  • 3 replies
  • 0 likes

Spotify app missing everything on startup

Hi! Firstly I apologise for my bad english.http://imgur.com/kQ3DS5wSo when I launch app I just get a blank black screen. Any ideas how to fix? I have a LG G Flex

Newbie

Hi! Firstly I apologise for my bad english. http://imgur.com/kQ3DS5w So when I launch app I just get a blank black screen. Any ideas how to fix? I have a LG G Flex

344 Views

0 replies

0 likes

  • 344 Views
  • 0 replies
  • 0 likes

Android volume quiet

Having an issue with spotify on all my android devices, Samsung s5, s4, tabpro 8.4 and nexus 7 gen 2 The output volume via any output is a lot lower than other applications, is there anyway to change this ? I had a similar issue on the PC and I was a...

Newbie

Having an issue with spotify on all my android devices, Samsung s5, s4, tabpro 8.4 and nexus 7 gen 2   The output volume via any output is a lot lower than other applications, is there anywa...

kbrooksc

Community Legend

748 Views

1 replies

0 likes

  • 748 Views
  • 1 replies
  • 0 likes

Solved!! Spotimote user credentials

HiDownloaded Spotimote thé other day. When I started the app it asks me for my Spotify user credentials. Why would the app need that? I dont feel comfortable giving that to a third party applikation which Spotify has not even mentioned on the list of...

Casual Listener

Hi Downloaded Spotimote thé other day. When I started the app it asks me for my Spotify user credentials. Why would the app need that? I dont feel comfortable giving that to a third party applikatio...

Jblernout

Casual Listener

2087 Views

7 replies

0 likes

  • 2087 Views
  • 7 replies
  • 0 likes

Spotimote won't show local files in the playlists

Hey, I am a Spotify Premium user. I just downloaded Spotimote and it works just fine. I am not to play local files that are part of my playlists though. Is there any way around this?

Casual Listener

Hey, I am a Spotify Premium user. I just downloaded Spotimote and it works just fine. I am not to play local files that are part of my playlists though. Is there any way around this?

356 Views

0 replies

0 likes

  • 356 Views
  • 0 replies
  • 0 likes

Solved!! rearrange order of tracks in a playlist

Is it possible to rearrange the order of tracks on my android phone? I can do it on my desktop but not my phone or tablet.

Newbie

Is it possible to rearrange the order of tracks on my android phone? I can do it on my desktop but not my phone or tablet.

Merik

Community Legend

679 Views

1 replies

0 likes

  • 679 Views
  • 1 replies
  • 0 likes

selecting album from playing track doesnt always show the related album :/

hi all, ive noticed this a few times - select album from the dots button when playing a track and it tends to give a list of albums rather than the related album i realise that sometimes there wont be an album maybe, but it should say so in this case...

Visitor

hi all,   ive noticed this a few times - select album from the dots button when playing a track and it tends to give a list of albums rather than the related album 😕 i realise that someti...

241 Views

0 replies

0 likes

  • 241 Views
  • 0 replies
  • 0 likes

all the songs of the artists that i follow missing

in my android version 4.1.2, all the songs that i had saved are missing. In my windows version they are there....what can i do?

Casual Listener

in my android version 4.1.2, all the songs that i had saved are missing. In my windows version they are there....what can i do?

kbrooksc

Community Legend

618 Views

5 replies

0 likes

  • 618 Views
  • 5 replies
  • 0 likes

black screen

Sony Xperia Z1 upgraded spotify a couple of months ago ever since then I get a black screen have re installed Desktop works fine but I use it mainly for music in the car Really I am paying for premium and cant use it I am about to cancel my subscript...

Newbie

Sony Xperia Z1 upgraded spotify a couple of months ago ever since then I get a black screen have re installed Desktop works fine but I use it mainly for music in the car   Really I a...

kbrooksc

Community Legend

429 Views

1 replies

0 likes

  • 429 Views
  • 1 replies
  • 0 likes

Track not available/clean queue after Spotify restart

HTC M8. Latest version of Spotify (Premium). A number of albums downloaded locally ok - and they play ok, once added to the queue. If I pause Spotify and switch to other Android apps, at some point Spotify gets killed by the Android (typical for Andr...

Regular

HTC M8. Latest version of Spotify (Premium). A number of albums downloaded locally ok - and they play ok, once added to the queue.   If I pause Spotify and switch to other Android apps, at s...

355 Views

0 replies

0 likes

  • 355 Views
  • 0 replies
  • 0 likes

I am not able to add music to "my music"

I am not able to add music to "my music" anymore in my android. I select the "+" burton, but the song doesn't appear in "my music" and when I search it again, it is not saved in any playlist. Is there a limit?

Newbie

I am not able to add music to "my music" anymore in my android. I select the "+" burton, but the song doesn't appear in "my music" and when I search it again, it is not saved in any playlist. Is the...

Kyleb

Casual Listener

370 Views

1 replies

0 likes

  • 370 Views
  • 1 replies
  • 0 likes

Solved!! Spotify won't install

Hi. I have tried to install spotify to my Samsung xcover2 from play and manually. Ether way it wont install, saying not enough space. Phones internal storage is 532 mb / 1,18 Gt so it has plenty of room avaible. Clearing cache and ram and re-booting ...

Regular

Hi.   I have tried to install spotify to my Samsung xcover2 from play and manually. Ether way it wont install, saying not enough space. Phones internal storage is 532 mb / 1,18 Gt so it has ...

Daniel

Community Legend

9145 Views

13 replies

0 likes

  • 9145 Views
  • 13 replies
  • 0 likes

All of the songs and albums from, "my music," we're deleted!

Not sure how or why this happened but all of a sudden there was nothing there. I have yet to check if this is also prevalent on my computer or not and I won't be able to do so until sometime tomorrow. Any help is appreciated, thanks.

Casual Listener

Not sure how or why this happened but all of a sudden there was nothing there. I have yet to check if this is also prevalent on my computer or not and I won't be able to do so until sometime tomorrow...

goopydudest

Casual Listener

633 Views

4 replies

0 likes

  • 633 Views
  • 4 replies
  • 0 likes

No SD card found - We found nowhere we would store your data

I have a galaxy s3 running Android 4.4.2. When I download the Spotify app from the play store it gives me this error. If I reboot the phone and try to reload the app it just crashes. If I go through all the troubleshooting steps, (Clear Cache, Uninst...

Newbie

I have a galaxy s3 running Android 4.4.2.   When I download the Spotify app from the play store it gives me this error. If I reboot the phone and try to reload the app it just crashes. If I ...

Joe

Community Legend

533 Views

2 replies

0 likes

  • 533 Views
  • 2 replies
  • 0 likes

Playlists won't show up

I put together a few playlists on my iPhone and made sure they were available offline but I cannot download them on my iPod, they don't even show up in my playlists section...any solutions?

Newbie

I put together a few playlists on my iPhone and made sure they were available offline but I cannot download them on my iPod, they don't even show up in my playlists section...any solutions?

SupaCui

Newbie

958 Views

1 replies

0 likes

  • 958 Views
  • 1 replies
  • 0 likes

You are not logged in issue

Hello, I have trouble Witherspoon spotify. I had à free premium accourt and it worked good. But non i am disconnected directly few seconds after being logged. The image is say "you are not logged in". I am on android With an HTC m8, i have tried in W...

Casual Listener

Hello, I have trouble Witherspoon spotify. I had à free premium accourt and it worked good. But non i am disconnected directly few seconds after being logged. The image is say "you are not logg...

Rems

Casual Listener

1856 Views

4 replies

0 likes

Android
log in issues
  • 1856 Views
  • 4 replies
  • 0 likes