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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

376388 Views

541 replies

34 likes

Account
Free
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  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7568 Views

0 replies

7 likes

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Solved!! deleting my account

I've tried to delete my account multiple times and it's still not working... Could you remove my account please, it'd be greatly appreciated

Newbie

I've tried to delete my account multiple times and it's still not working... Could you remove my account please, it'd be greatly appreciated

Jordi

Community Legend

557 Views

1 replies

0 likes

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Subscribers: getting rid of big "shuffle play" button

I was very unpleasantly surprised after the last update to see the huge, ugly "shuffle play" button that appeared on the playlist screen. I rarely use shuffle (I might be weird but I still like listening to albums) and I think the old way of turning ...

Regular

I was very unpleasantly surprised after the last update to see the huge, ugly "shuffle play" button that appeared on the playlist screen. I rarely use shuffle (I might be weird but I still like liste...

bingohandjob

Regular

1617 Views

3 replies

3 likes

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  • 3 replies
  • 3 likes

Bug -- song playing bar disappears on Android

You know, the bar at the bottom where you tap to make the song go full screen? Sometimes it is there, sometimes it is not. I have not found any logic to it as of yet.

Roadie

You know, the bar at the bottom where you tap to make the song go full screen? Sometimes it is there, sometimes it is not. I have not found any logic to it as of yet.

DoinK

Casual Listener

416 Views

1 replies

0 likes

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  • 1 replies
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Spotify offline mode doesn't work?

Two days ago I upgraded to premium and today when I wanted to listen to my playlists in offline mode it said "Your 30 days of offline mode.. (something something) has expired". What? How is that possible? Please give me som answers?

Newbie

Two days ago I upgraded to premium and today when I wanted to listen to my playlists in offline mode it said "Your 30 days of offline mode.. (something something) has expired". What? How is that poss...

HelenN

Casual Listener

8227 Views

22 replies

0 likes

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Spotify starts playing music randomly after shutdown and even after pausing

Hi! This is a problem that has occurred before that might've disappeared with some updates. But now it's back again and it's so annoying and embarrassing So, I listen to music on my way to work in my headphones - I get to work, unplug the headphones ...

Casual Listener

Hi!   This is a problem that has occurred before that might've disappeared with some updates. But now it's back again and it's so annoying and embarrassing 😞   So, I listen to mu...

Peter__

Community Legend

661 Views

1 replies

0 likes

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  • 1 replies
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Corrupted album

Sorry to post it here, but I digged through all the support options and I find it absurd there's no specific place to report corrupted songs. The whole album of Dragonland, Holy War, is corrupted, the songs are partially cut during playing. I tried o...

Newbie

Sorry to post it here, but I digged through all the support options and I find it absurd there's no specific place to report corrupted songs.   The whole album of Dragonland, Holy War, is co...

Peter__

Community Legend

408 Views

1 replies

0 likes

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free music on older version android

Hello!!! My name is Helder Constantino, and i have a mobile phone with andoird 2.2! I can't listen free music! It is possible to put the app working on my phone? Thanks

Visitor

Hello!!! My name is Helder Constantino, and i have a mobile phone with andoird 2.2! I can't listen free music! It is possible to put the app working on my phone? Thanks

Peter__

Community Legend

1075 Views

7 replies

0 likes

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  • 7 replies
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Nexus 10 playback stops at EXACTLY 12 seconds

I've tried everything, including reinstalling spotify. My internet connection is fine, but when I open spotify it takes around 15 seconds just to go online. And then no matter what song I play, it stops at 12 seconds exactly. The progress bar for the...

Newbie

I've tried everything, including reinstalling spotify. My internet connection is fine, but when I open spotify it takes around 15 seconds just to go online. And then no matter what song I play, it st...

401 Views

0 replies

0 likes

  • 401 Views
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Switching from normal to high quality downloads

I have quite a few playlists downloaded to my phone at normal quality but thinking about having them at high or extreme quality instead. If I change the settings, will I need to download everything manually again or will Spotify do it automatically?

Regular

I have quite a few playlists downloaded to my phone at normal quality but thinking about having them at high or extreme quality instead. If I change the settings, will I need to download everything m...

SuperWisdom

Community Legend

2266 Views

5 replies

0 likes

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Spotify playing the incorrect version of a song

Hello, For a year this was working fine. Songs from my laptop had sync'd to my phone (android) and were playing great. In the last month or so spotify on phone is playing the incorrect version of the song. It seems to be substituting the song I want ...

Casual Listener

Hello,   For a year this was working fine. Songs from my laptop had sync'd to my phone (android) and were playing great. In the last month or so spotify on phone is playing the incorrect ver...

rberrisford4000

Casual Listener

644 Views

2 replies

0 likes

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Samsung download

Hi.I have a Samsung SII. I try to download the spotify app, but my unit isn't compatible with my cellphone version. Could you please fix this problem fast. I have payed for 6 months premium account, so I want to use spotify on my phone too.Alexander

Casual Listener

Hi. I have a Samsung SII. I try to download the spotify app, but my unit isn't compatible with my cellphone version. Could you please fix this problem fast. I have payed for 6 months premium account...

Zeal_Topaz

Casual Listener

762 Views

4 replies

0 likes

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volume control not working

hi, the volume control on the spotify app on my Galaxy S+(gingerbread) does not work. do i need a premium account to make this active ? or a newer android version ? Is the Spotify volume control using the 15 steps from the android volume or has it mo...

Regular

hi, the volume control on the spotify app on my Galaxy S+(gingerbread) does not work. do i need a premium account to make this active ? or a newer android version ? Is the Spotify volume control ...

1150939828

Regular

1053 Views

2 replies

0 likes

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  • 2 replies
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Solved!! Syncing Local Files through wireless

Hi, I'm using Samsung Galaxy S3 that connected to my wirelesss router (Verizon). In addidtion, my Computer connected to my router through wire. Althoguh both of the devices connected with the same router, it's just one with wireless and one with wire...

Music Fan

Hi, I'm using Samsung Galaxy S3 that connected to my wirelesss router (Verizon). In addidtion, my Computer connected to my router through wire. Althoguh both of the devices connected with the same ro...

King_Phu

Music Fan

702 Views

2 replies

0 likes

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Spotify 1.2.0.534 on Android 2.3.7 - broken images, playlists etc after update

Hello. I'm owner of HTC Desire with Android 2.3.7. I'm using spotify since 2 months on pc and phone. Everything goes well until last update. After update to spotify 1.2.0.534 it seems to be broken. I've no more playlists, cover images etc. The only w...

Newbie

Hello. I'm owner of HTC Desire with Android 2.3.7. I'm using spotify since 2 months on pc and phone. Everything goes well until last update. After update to spotify 1.2.0.534 it seems to be broken. I...

1181 Views

0 replies

0 likes

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Spotify Connect Samsung Galaxy S5

hi, i have a Samsung Galaxy S5 and i can't play my local music on Spotify with Spotify Connect. What is the problem about it?

Casual Listener

hi, i have a Samsung Galaxy S5 and i can't play my local music on Spotify with Spotify Connect. What is the problem about it?    

Peter__

Community Legend

2885 Views

1 replies

0 likes

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spotify connect dosn't show my desktop

I playing music from my Desktop (Linux Debian Jessie 64 Bit), and i want to handle the player from my android devide (LG G2) through the spotify connect and it dosn't recognize that the desktop player is connected. P.S: I have premium account.

Regular

I playing music from my Desktop (Linux Debian Jessie 64 Bit), and i want to handle the player from my android devide (LG G2) through the spotify connect and it dosn't recognize that the desktop playe...

Peter__

Community Legend

582 Views

3 replies

0 likes

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Reinstalled Spotify and all my music is gone

I have an HTC one M8, and have had a premium subscription for a few months. This morning, I opened spotify for it to tell me it had no internet connection when I was connected to my 4G LTE connection. I restarted my phone and that did not solve my pr...

Newbie

I have an HTC one M8, and have had a premium subscription for a few months. This morning, I opened spotify for it to tell me it had no internet connection when I was connected to my 4G LTE connection...

Peter__

Community Legend

387 Views

1 replies

0 likes

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Only shuffles

Mine still doesn't work and I've tried login in and login out...

Newbie

Mine still doesn't work and I've tried login in and login out... 😞

Peter__

Community Legend

384 Views

1 replies

0 likes

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no puedo instalar Spotify en mi Galaxy Tab 7 p1010

Amigos, tengo un Galaxy tab ´7 y cuando quiero descargar Spotify, me dice que no es compatible con mi Android 2.2.1 Froyo que puedo hacer para correr la app en mi tablet? espero sus comentarios Gracias!!!

Newbie

Amigos, tengo un Galaxy tab ´7 y cuando quiero descargar Spotify, me dice que no es compatible con mi Android 2.2.1 Froyo que puedo hacer para correr la app en mi tablet?   espero s...

Peter__

Community Legend

852 Views

1 replies

0 likes

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  • 1 replies
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Premium account not working on samsung phone

I have upgraded my spotify to premium with a gift card for 2 months premium, i upgraded it on my laptop but if i login on the same account on my samsung phone it still forces me to shuffle and to listen to the ads.Plz help i'm going on vacation and i...

Newbie

I have upgraded my spotify to premium with a gift card for 2 months premium, i upgraded it on my laptop but if i login on the same account on my samsung phone it still forces me to shuffle and to lis...

Peter__

Community Legend

533 Views

1 replies

0 likes

  • 533 Views
  • 1 replies
  • 0 likes