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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

210765 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 210765 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

561149 Views

78 replies

3 likes

  • 561149 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Alonegamer

Visitor

463064 Views

575 replies

39 likes

Account
Free
  • 463064 Views
  • 575 replies
  • 39 likes

Solved!! Impossible to add new albums or artists to "My music"

Hi there, I have a problem since yesterday, it is impossible for me to add new artists or albums to the "my music" section. Whenever i click to save them, it "unclicks" automatically or stay for just a few minutes before disappearing from "my music" ...

Regular

Hi there,   I have a problem since yesterday, it is impossible for me to add new artists or albums to the "my music" section. Whenever i click to save them, it "unclicks" automatically or st...

user-removed

Not applicable

1002 Views

6 replies

0 likes

  • 1002 Views
  • 6 replies
  • 0 likes

Solved!! playlist functions for Spotify with Android

Is there any way for Spotify to make an updaten in wich it's possible to freely move tracks up and down in your playlistThis would be a great functionality, instead of removing them and re-adding them in the order of your choice.Waiting for the day t...

Newbie

Is there any way for Spotify to make an updaten in wich it's possible to freely move tracks up and down in your playlist This would be a great functionality, instead of removing them and re-adding...

Daniel

Community Legend

578 Views

1 replies

0 likes

  • 578 Views
  • 1 replies
  • 0 likes

Solved!! signed up with facebook and username becomes numbers!?

Hi. I used the android app for Spotify and signed up with Facebook. The thing is my username became just numbers when it should be my FB username or maybe allow me to pick what username I want. I emailed support and they said the only thing to solve ...

Casual Listener

Hi. I used the android app for Spotify and signed up with Facebook. The thing is my username became just numbers when it should be my FB username or maybe allow me to pick what username I want. I ema...

Daniel

Community Legend

940 Views

4 replies

0 likes

  • 940 Views
  • 4 replies
  • 0 likes

No me reconocen mis amigos

Hola, tengo mi cuenta spotify premium y asociada en facebook, pero al momento de que me buscan mis amigos con mi nombre en el buscador, no les aparezco :/, en cambio si busco a uno de ellos si salgo ? a que se debe?

Newbie

Hola, tengo mi cuenta spotify premium y asociada en facebook, pero al momento de que me buscan mis amigos con mi nombre en el buscador, no les aparezco :/, en cambio si busco a uno de ellos si salgo ...

723 Views

0 replies

0 likes

  • 723 Views
  • 0 replies
  • 0 likes

When I receive email while using Spotify !!

While using Spotify on my Samsung notepro12.2 any email that I receive interrupts the playback for a couple of secs. (Playback sound drops) Really annoying. Can any one tell me how stop this happening please. Thanks. Rob.

Newbie

While using Spotify on my Samsung notepro12.2 any email that I receive interrupts the playback for a couple of secs. (Playback sound drops) Really annoying.  Can any one tell me how stop thi...

kbrooksc

Community Legend

371 Views

1 replies

0 likes

  • 371 Views
  • 1 replies
  • 0 likes

View Friend's Top 5-10 Songs via Android

Apperantly, it is possible to view friend's top 5 songs when using an Ipad. Within the last ~5 months it was possible to view friend's top tracks on my Samsung Galaxy (I want to say it was top 10) but this functionality has since been removed. My que...

Gig Goer

Apperantly, it is possible to view friend's top 5 songs when using an Ipad. Within the last ~5 months it was possible to view friend's top tracks on my Samsung Galaxy (I want to say it was top 10) bu...

294 Views

0 replies

0 likes

  • 294 Views
  • 0 replies
  • 0 likes

Solved!! My off-line music deleted. again!!!

Not the first time this has happened. I recently started my iphone (which I hadn't used in a while), and all the off-line songs have been deleted on my Samsung s4 and tab3. Many gigabytes of data are currently being re downloaded and also a few hundr...

Roadie

Not the first time this has happened. I recently started my iphone (which I hadn't used in a while), and all the off-line songs have been deleted on my Samsung s4 and tab3. Many gigabytes of dat...

rnorthc123

Newbie

2161 Views

3 replies

0 likes

  • 2161 Views
  • 3 replies
  • 0 likes

Spotify app missing everything on startup

Hi! Firstly I apologise for my bad english.http://imgur.com/kQ3DS5wSo when I launch app I just get a blank black screen. Any ideas how to fix? I have a LG G Flex

Newbie

Hi! Firstly I apologise for my bad english. http://imgur.com/kQ3DS5w So when I launch app I just get a blank black screen. Any ideas how to fix? I have a LG G Flex

334 Views

0 replies

0 likes

  • 334 Views
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Android volume quiet

Having an issue with spotify on all my android devices, Samsung s5, s4, tabpro 8.4 and nexus 7 gen 2 The output volume via any output is a lot lower than other applications, is there anyway to change this ? I had a similar issue on the PC and I was a...

Newbie

Having an issue with spotify on all my android devices, Samsung s5, s4, tabpro 8.4 and nexus 7 gen 2   The output volume via any output is a lot lower than other applications, is there anywa...

kbrooksc

Community Legend

736 Views

1 replies

0 likes

  • 736 Views
  • 1 replies
  • 0 likes

Solved!! Spotimote user credentials

HiDownloaded Spotimote thé other day. When I started the app it asks me for my Spotify user credentials. Why would the app need that? I dont feel comfortable giving that to a third party applikation which Spotify has not even mentioned on the list of...

Casual Listener

Hi Downloaded Spotimote thé other day. When I started the app it asks me for my Spotify user credentials. Why would the app need that? I dont feel comfortable giving that to a third party applikatio...

Jblernout

Casual Listener

1969 Views

7 replies

0 likes

  • 1969 Views
  • 7 replies
  • 0 likes

Spotimote won't show local files in the playlists

Hey, I am a Spotify Premium user. I just downloaded Spotimote and it works just fine. I am not to play local files that are part of my playlists though. Is there any way around this?

Casual Listener

Hey, I am a Spotify Premium user. I just downloaded Spotimote and it works just fine. I am not to play local files that are part of my playlists though. Is there any way around this?

350 Views

0 replies

0 likes

  • 350 Views
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Solved!! rearrange order of tracks in a playlist

Is it possible to rearrange the order of tracks on my android phone? I can do it on my desktop but not my phone or tablet.

Newbie

Is it possible to rearrange the order of tracks on my android phone? I can do it on my desktop but not my phone or tablet.

Merik

Community Legend

673 Views

1 replies

0 likes

  • 673 Views
  • 1 replies
  • 0 likes

selecting album from playing track doesnt always show the related album :/

hi all, ive noticed this a few times - select album from the dots button when playing a track and it tends to give a list of albums rather than the related album i realise that sometimes there wont be an album maybe, but it should say so in this case...

Visitor

hi all,   ive noticed this a few times - select album from the dots button when playing a track and it tends to give a list of albums rather than the related album 😕 i realise that someti...

238 Views

0 replies

0 likes

  • 238 Views
  • 0 replies
  • 0 likes

all the songs of the artists that i follow missing

in my android version 4.1.2, all the songs that i had saved are missing. In my windows version they are there....what can i do?

Casual Listener

in my android version 4.1.2, all the songs that i had saved are missing. In my windows version they are there....what can i do?

kbrooksc

Community Legend

608 Views

5 replies

0 likes

  • 608 Views
  • 5 replies
  • 0 likes

black screen

Sony Xperia Z1 upgraded spotify a couple of months ago ever since then I get a black screen have re installed Desktop works fine but I use it mainly for music in the car Really I am paying for premium and cant use it I am about to cancel my subscript...

Newbie

Sony Xperia Z1 upgraded spotify a couple of months ago ever since then I get a black screen have re installed Desktop works fine but I use it mainly for music in the car   Really I a...

kbrooksc

Community Legend

421 Views

1 replies

0 likes

  • 421 Views
  • 1 replies
  • 0 likes

Track not available/clean queue after Spotify restart

HTC M8. Latest version of Spotify (Premium). A number of albums downloaded locally ok - and they play ok, once added to the queue. If I pause Spotify and switch to other Android apps, at some point Spotify gets killed by the Android (typical for Andr...

Regular

HTC M8. Latest version of Spotify (Premium). A number of albums downloaded locally ok - and they play ok, once added to the queue.   If I pause Spotify and switch to other Android apps, at s...

353 Views

0 replies

0 likes

  • 353 Views
  • 0 replies
  • 0 likes

I am not able to add music to "my music"

I am not able to add music to "my music" anymore in my android. I select the "+" burton, but the song doesn't appear in "my music" and when I search it again, it is not saved in any playlist. Is there a limit?

Newbie

I am not able to add music to "my music" anymore in my android. I select the "+" burton, but the song doesn't appear in "my music" and when I search it again, it is not saved in any playlist. Is the...

Kyleb

Casual Listener

363 Views

1 replies

0 likes

  • 363 Views
  • 1 replies
  • 0 likes

Solved!! Spotify won't install

Hi. I have tried to install spotify to my Samsung xcover2 from play and manually. Ether way it wont install, saying not enough space. Phones internal storage is 532 mb / 1,18 Gt so it has plenty of room avaible. Clearing cache and ram and re-booting ...

Regular

Hi.   I have tried to install spotify to my Samsung xcover2 from play and manually. Ether way it wont install, saying not enough space. Phones internal storage is 532 mb / 1,18 Gt so it has ...

Daniel

Community Legend

9003 Views

13 replies

0 likes

  • 9003 Views
  • 13 replies
  • 0 likes

All of the songs and albums from, "my music," we're deleted!

Not sure how or why this happened but all of a sudden there was nothing there. I have yet to check if this is also prevalent on my computer or not and I won't be able to do so until sometime tomorrow. Any help is appreciated, thanks.

Casual Listener

Not sure how or why this happened but all of a sudden there was nothing there. I have yet to check if this is also prevalent on my computer or not and I won't be able to do so until sometime tomorrow...

goopydudest

Casual Listener

623 Views

4 replies

0 likes

  • 623 Views
  • 4 replies
  • 0 likes