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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

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0 replies

7 likes

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Local files do not show under Songs, Albums or Artists sections

Local files do not show under Songs, Albums or Artists sections on the app - only under the playlist they were synced by. This seems to be related to https://community.spotify.com/t5/Help-Desktop-Linux-Mac-and/Your-music-Local-files-not-in-Songs-Albu...

Casual Listener

Local files do not show under Songs, Albums or Artists sections on the app - only under the playlist they were synced by. This seems to be related to https://community.spotify.com/t5/Help-D...

Peter__

Community Legend

1741 Views

1 replies

7 likes

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App will not stay logged in and will not allow me to play through any song.

Hello. I have been using Spotify for a long time now, without glitches and/or hiccups as many of the other folks have been experiencing up until now.Unfortunately, when I installed the latest version of Spotify on my Android (SGS4) it ceased to work ...

Casual Listener

Hello.   I have been using Spotify for a long time now, without glitches and/or hiccups as many of the other folks have been experiencing up until now. Unfortunately, when I installed the...

blu83fir3

Casual Listener

1946 Views

7 replies

1 likes

  • 1946 Views
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How to delete account on Android phone

I downloaded spotify on my android device, and accidentally started a 7 day free trial. It says that after 7 days, my phone company will bill me monthly. I called them but they didnt know anything about it. If i delete the app, will that cancel the f...

Newbie

I downloaded spotify on my android device, and accidentally started a 7 day free trial. It says that after 7 days, my phone company will bill me monthly. I called them but they didnt know anything ab...

Peter__

Community Legend

953 Views

1 replies

0 likes

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Show only offline content does not include downloaded local files

When I select a filter to show only offline content in my music it shows the album as being available but when I go into it, there is no music. However, when I turn off the filter and find the album again, all of the music is there. These are local f...

Casual Listener

When I select a filter to show only offline content in my music it shows the album as being available but when I go into it, there is no music. However, when I turn off the filter and find the album ...

Peter__

Community Legend

599 Views

1 replies

0 likes

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unable to add Album to existing playlist in android app

Not everyone has PCs, this should be addressed! You can do in on pc, but not android. This sometimes means adding thousands of songs one by one instead of 15-20 at a time. Are there any plans to add this functionality back?

Newbie

Not everyone has PCs, this should be addressed! You can do in on pc, but not android. This sometimes means adding thousands of songs one by one instead of 15-20 at a time. Are there any plans to add ...

Daniel

Community Legend

507 Views

1 replies

0 likes

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Solved!! Weird ad about a bomb accident in Sportify Premium

This morning I was taking a shower with Spotify on. (Wireless speaker and phone in other room) But after a couple of songs this weird 'ad' comes up. A women talking in bad English how she lost an eye because of a bomb. After the weird story my playli...

Casual Listener

This morning I was taking a shower with Spotify on. (Wireless speaker and phone in other room) But after a couple of songs this weird 'ad' comes up. A women talking in bad English how she lost an eye...

Merik

Community Legend

936 Views

4 replies

0 likes

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Download local files - free account

Hi, It's been a while since I've used spottify, since It didn't synced my local files. I recenly decided to try it again, but still without any luck. Now i know about the free shuffle option, but my question (or suggestion?) remains: On a FREE user a...

Regular

Hi,   It's been a while since I've used spottify, since It didn't synced my local files. I recenly decided to try it again, but still without any luck. Now i know about the free shuffle op...

Xzenor

Music Fan

699 Views

1 replies

0 likes

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Login/playback issues on Nexus 5

Login on with Facebook, get 'login failed' message but it still logs in. If I play a song, it plays for 4-9 seconds then the sound stops though it looks like its still playing. Also keeps crashing back to the login page, then back to the opening page...

Newbie

Login on with Facebook, get 'login failed' message but it still logs in. If I play a song, it plays for 4-9 seconds then the sound stops though it looks like its still playing. Also keeps crashing ba...

Peter__

Community Legend

608 Views

1 replies

0 likes

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Freezing/unresponsive navigating the app.

Over the last few updates spotify has become very frustrating to use. The app seems to freeze or become unreponsive while just navigating play lists. Even in offline mode trying to open a list that is made available offline can cause it to freeze. So...

Music Fan

Over the last few updates spotify has become very frustrating to use.  The app seems to freeze or become unreponsive while just navigating play lists.  Even in offline mode trying to open a...

kandlclark

Music Fan

585 Views

2 replies

0 likes

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Solved!! Maximum volume too low

Hi there, Could someone help me please? I started listening to Spotify this morning but the volume just went from loud to really low in the space of two seconds and I cannot work out why? I have checked volumes on my phone, on Spotify, uninstalled an...

Casual Listener

Hi there,    Could someone help me please? I started listening to Spotify this morning but the volume just went from loud to really low in the space of two seconds and I cannot work out...

Baroninkjet

Roadie

114450 Views

25 replies

1 likes

volume
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Spotify permanently crashing since last update

Since the last major update has been released (new design & visuals) Spotify doesn't work anymore. Everytime I start the application it simply closes the app, without giving me any notice or error code. I have narrowed it down to the error being the ...

Casual Listener

Since the last major update has been released (new design & visuals) Spotify doesn't work anymore. Everytime I start the application it simply closes the app, without giving me any notice or erro...

timn1991

Casual Listener

483 Views

4 replies

0 likes

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Android app on Galaxy S4 shows songs playing on other devices

I'm not sure if this is a normal behavior, but it's incredibly annoying. On my Galaxy S4 (newest OS version and Spotify app version), when Spotify is used on my iPhone, iPad, Roku, etc, the Galaxy S4 turns on the Spotify notification and shows me eve...

Newbie

I'm not sure if this is a normal behavior, but it's incredibly annoying. On my Galaxy S4 (newest OS version and Spotify app version), when Spotify is used on my iPhone, iPad, Roku, etc, the Galaxy S4...

Joe

Community Legend

707 Views

1 replies

0 likes

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can't select download

..other than from playlist view. This new version seems like a downgrade with an ugly and annoying huge shuffle button (I never shuffle).

Casual Listener

..other than from playlist view. This new version seems like a downgrade with an ugly and annoying huge shuffle button (I never shuffle).

Joe

Community Legend

507 Views

3 replies

0 likes

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Spotify and cleaner apps

Hey, I emailed support about this already but I didn't get an answer, hoping a forums post might generate more visibility. My name is Adam, I am representing KS Mobile and the app Clean Master. This app is designed to remove junk files from people's ...

Casual Listener

Hey,   I emailed support about this already but I didn't get an answer, hoping a forums post might generate more visibility.    My name is Adam, I am representing KS Mobile and...

PixelSword

Newbie

3831 Views

8 replies

0 likes

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Device not showing up on windows 8.1, also songs wont sync on phone over Wi-Fi

Pc has OS 8.1 pro, and my phone is LG Optimus G Pro with android version 4.1.2 I have been on the forums for awhile and have tried every solution found. ranging from deleting all info from phone, to turning off my firewall and anti-virus. Any help wo...

Casual Listener

Pc has OS 8.1 pro, and my phone is LG Optimus G Pro with android version 4.1.2   I have been on the forums for awhile and have tried every solution found. ranging from deleting all info from...

Bizzuh

Casual Listener

931 Views

6 replies

0 likes

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(Yet Another) SD Card Question

Running Cyanogenmod 11 (Android 4.4.2) on a Samsung Galaxy S3 I previously had a 32 GB SD card and did not have any issues. I bought a new SanDisk 64GB microSD card solely for loading it up with more music. However, I am having issues with saving to ...

Casual Listener

Running Cyanogenmod 11 (Android 4.4.2) on a Samsung Galaxy S3   I previously had a 32 GB SD card and did not have any issues.  I bought a new SanDisk 64GB microSD card solely for loadin...

Joe

Community Legend

439 Views

2 replies

0 likes

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Tab at bottom shows wrong track

I've encountered a bug in the Spotify mobile app for Android in which the tab at the bottom of the app stops updating when new songs play, leaving it to display whatever song was playing when the glitch occured. This bug has occured several times a d...

Roadie

I've encountered a bug in the Spotify mobile app for Android in which the tab at the bottom of the app stops updating when new songs play, leaving it to display whatever song was playing when the gli...

Olly-s

Newbie

1261 Views

4 replies

0 likes

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Music mutes when other sounds play.

Hi people at spotify. Would you please add an option to your android app for it to dont pause music when wheres another sound comming out of the phone? Its anoying to drive with gps voice on when the music pauses every turn!! Also I think it mutes so...

Newbie

Hi people at spotify. Would you please add an option to your android app for it to dont pause music when wheres another sound comming out of the phone? Its anoying to drive with gps voice on when the...

Joe

Community Legend

437 Views

1 replies

0 likes

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Solved!! Bug Reports

So after 8 hours of playing music the song playing tab disappeared and it is consistent that I don't know why. Just wanted to tell someone hope this helps

Newbie

So after 8 hours of playing music the song playing tab disappeared and it is consistent that I don't know why. Just wanted to tell someone hope this helps

Peter__

Community Legend

671 Views

1 replies

0 likes

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Sound issues

Since the update I have been getting serious issues with sound levels being far to low.I have turnt of sound eq. This gives a slight boost but still only about what other music apps are like on 6 to 8. Turning on eq then pushing all bars to +15 db is...

Casual Listener

Since the update I have been getting serious issues with sound levels being far to low. I have turnt of sound eq. This gives a slight boost but still only about what other music apps are like on 6 ...

dbleacy

Casual Listener

679 Views

4 replies

0 likes

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