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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

107343 Views

26 replies

3 likes

  • 107343 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

217238 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 217238 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

571297 Views

79 replies

3 likes

  • 571297 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

470720 Views

577 replies

40 likes

Account
Free
  • 470720 Views
  • 577 replies
  • 40 likes

need older version for my old galaxy tablet GT-P1000 android 2.2

Yesterday (and previous days) my old app worked. Today I deleted the installed version of Spotify app because the display was white as I wanted to listen today (app didn't run any more, don't know why). I just following the "Help instructions" on the...

Newbie

Yesterday (and previous days) my old app worked. Today I deleted the installed version of Spotify app because the display was white as I wanted to listen today (app didn't run any more, don't kn...

Rodrigo

Community Legend

2224 Views

2 replies

0 likes

  • 2224 Views
  • 2 replies
  • 0 likes

Superuser Contribution Requesting and looking for older version APK for older Androids:

Hello all! I have a portable music player running Android 2.3. Certain circumstances have made it so that I can not use Google Play so I have to rely on APK files to intall Spotify onto my player. I was able to find an older post from several years a...

Casual Listener

Hello all! I have a portable music player running Android 2.3. Certain circumstances have made it so that I can not use Google Play so I have to rely on APK files to intall Spotify onto my player. I ...

Soundsgoodtome

Casual Listener

2265 Views

2 replies

0 likes

  • 2265 Views
  • 2 replies
  • 0 likes

Won't Work!!!!

Hi all: My Spotify account was unavailable as I lost my wallet and had to reorder a new bank card and the account was linked to my former card. I updated my payment details yesterday and it would appear that Spotify have taken the money from my accou...

Casual Listener

Hi all:   My Spotify account was unavailable as I lost my wallet and had to reorder a new bank card and the account was linked to my former card.    I updated my payment detail...

Peter__

Community Legend

661 Views

3 replies

0 likes

  • 661 Views
  • 3 replies
  • 0 likes

Add song to "Your Music" with headphone button click

As the title says - is it possible? I really enjoy that I can use the radio function and just click twice on the headphone button to skip a song forward - but it would be awesome if you could click say 3 times and add the song to your music.. As it i...

Casual Listener

As the title says - is it possible? I really enjoy that I can use the radio function and just click twice on the headphone button to skip a song forward - but it would be awesome if you could click...

Peter__

Community Legend

515 Views

1 replies

0 likes

  • 515 Views
  • 1 replies
  • 0 likes

playlists not showing up on galaxy 5s

I don't even know what to do. I've tried everything.just got the phone today. It shows up on my pic but when I sync it non of the playlists show up. Awful.

Casual Listener

I don't even know what to do. I've tried everything.just got the phone today. It shows up on my pic but when I sync it non of the playlists show up. Awful.

jram0421

Music Fan

614 Views

2 replies

0 likes

  • 614 Views
  • 2 replies
  • 0 likes

Playlist shows up on desktop Spotify, but not on Android or devices tab

Hey everyone. I started having this problem this evening when I attempted to create a playlist of the local files I wanted to add to my phone. For my other music (stuff that's available through Spotify) I don't use playlists, I just add everything to...

Casual Listener

Hey everyone. I started having this problem this evening when I attempted to create a playlist of the local files I wanted to add to my phone. For my other music (stuff that's available through Spoti...

jram0421

Music Fan

846 Views

1 replies

0 likes

  • 846 Views
  • 1 replies
  • 0 likes

playlists not synced

I bought myself a new phone today (Galaxy S4), installed Spotify, and my playlists are not on my android spotify. I tried reinstalling the Spotify app and restarting my phone but that did not work. What should I do?

Newbie

I bought myself a new phone today (Galaxy S4), installed Spotify, and my playlists are not on my android spotify.  I tried reinstalling the Spotify app and restarting my phone but that did not w...

jram0421

Music Fan

662 Views

2 replies

0 likes

  • 662 Views
  • 2 replies
  • 0 likes

Spotify won't start on A13 SoftwinerEvb android tablet (android version 4.1.1)

DescriptionWhen I start spotify (on android device), it shows login screen, but it immediately crashes/stops.There is not error message whatsoever,spotify just closes. Before update to new Spotify app it worked perfectly.I tried to uninstall both app...

Newbie

Description When I start spotify (on android device), it shows login screen, but it immediately crashes/stops.There is not error message whatsoever, spotify just closes. Before update to new Spot...

1011 Views

0 replies

0 likes

Android 4.1
Crash
  • 1011 Views
  • 0 replies
  • 0 likes

local files won't sync

i have some local files that are syncing fine, other will not sync. the playlist says it is downloaded on my phone with 0 tracks. the files play fine on my computer with spotify and some have even synced with my phone in the past, but will not now. i...

Casual Listener

i have some local files that are syncing fine, other will not sync. the playlist says it is downloaded on my phone with 0 tracks. the files play fine on my computer with spotify and some have even sy...

bchsun

Casual Listener

590 Views

1 replies

1 likes

  • 590 Views
  • 1 replies
  • 1 likes

Cannot get music offline

I cannot get music offline on my Samsung table 3. Until 3 days ago, it worked fine. Nor can I get I reload it via my computer. The message is "track not available. What is the problem?

Newbie

I cannot get music offline on my Samsung table 3. Until 3 days ago, it worked fine. Nor can I get I reload it via my computer.  The message is "track not available. &nbs...

kbrooksc

Community Legend

496 Views

1 replies

0 likes

  • 496 Views
  • 1 replies
  • 0 likes

Playlist Wont Sync

When i try to sync a playlist to phone it syncs the playlist but none of the music in the playlist so its just a empty playlist on my phone

Casual Listener

When i try to sync a playlist to phone it syncs the playlist but none of the music in the playlist so its just a empty playlist on my phone

ncstickney

Newbie

643 Views

2 replies

1 likes

  • 643 Views
  • 2 replies
  • 1 likes

Search by genre and mood

On my laptop I can browse with genre and moods. But when I use Spotify in Sonos on my laptop or on my samsung that optiens does not seem to be available

Newbie

On my laptop I can browse with genre and moods. But when I use Spotify in Sonos on my laptop or on my samsung that optiens does not seem to be available

526 Views

0 replies

0 likes

  • 526 Views
  • 0 replies
  • 0 likes

no equalizer on lg g2?

I just want to know why on my friend's Xperia Z2, it has an equalizer and on my g2 has none. is it just on xperia phones or spotify hasnt released equalizer settings on android? Pls help. Thankd

Newbie

I just want to know why on my friend's Xperia Z2, it has an equalizer and on my g2 has none. is it just on xperia phones or spotify hasnt released equalizer settings on android? Pls help. Thankd

Joe

Community Legend

1468 Views

1 replies

0 likes

Equalizer
  • 1468 Views
  • 1 replies
  • 0 likes

i just got a problem in upgrade to premium

first,sorry for my bad english(im a hong kong local teenager) i just activate my SPOTIFY acount to premium by redeem a giftcard but in my SPOTIFY player is still showing that Im a free user (whatever on my PC or my Android phone)

Regular

first,sorry for my bad english(im a hong kong local teenager)   i just activate my SPOTIFY acount to premium by redeem a giftcard   but in my SPOTIFY player is still showing that Im...

Joe

Community Legend

1484 Views

12 replies

0 likes

  • 1484 Views
  • 12 replies
  • 0 likes

I am premium member

I use spotify offline while im at work and for the past few months havent encountered any problems then this week all of a sudden some of my songs dont finish playing and it says track is not available despite the fact I have the track. I tried loggi...

Casual Listener

I use spotify offline while im at work and for the past few months havent encountered any problems then this week all of a sudden some of my songs dont finish playing and it says track is not availab...

voltronhimself

Casual Listener

461 Views

1 replies

0 likes

  • 461 Views
  • 1 replies
  • 0 likes

I need help

Hi! My Spotify account is having troubles to log in. I'm using the Facebook credentials to log in. It says that I'm log in from a different country. I need help. I don't know how to fix it. ..

Newbie

Hi! My Spotify account is having troubles to log in. I'm using the Facebook credentials to log in. It says that I'm log in from a different country. I need help. I don't know how to fix it. ..

282 Views

0 replies

0 likes

  • 282 Views
  • 0 replies
  • 0 likes

Spotify still downloads songs on playlists even though I have 'Download over 2G/3G' turned off

I just noticed that spotify has been downloading my songs while I'm on 4G even though I have the option turned off. Doesn't help that I have it set to extreme quality too. So now I my data charges are skyrocketing. It used to only download when my pl...

Casual Listener

I just noticed that spotify has been downloading my songs while I'm on 4G even though I have the option turned off. Doesn't help that I have it set to extreme quality too. So now I my data charges ar...

hvarum80

Casual Listener

980 Views

7 replies

0 likes

  • 980 Views
  • 7 replies
  • 0 likes

Solved!! Impossible to add new albums or artists to "My music"

Hi there, I have a problem since yesterday, it is impossible for me to add new artists or albums to the "my music" section. Whenever i click to save them, it "unclicks" automatically or stay for just a few minutes before disappearing from "my music" ...

Regular

Hi there,   I have a problem since yesterday, it is impossible for me to add new artists or albums to the "my music" section. Whenever i click to save them, it "unclicks" automatically or st...

user-removed

Not applicable

1017 Views

6 replies

0 likes

  • 1017 Views
  • 6 replies
  • 0 likes

Solved!! playlist functions for Spotify with Android

Is there any way for Spotify to make an updaten in wich it's possible to freely move tracks up and down in your playlistThis would be a great functionality, instead of removing them and re-adding them in the order of your choice.Waiting for the day t...

Newbie

Is there any way for Spotify to make an updaten in wich it's possible to freely move tracks up and down in your playlist This would be a great functionality, instead of removing them and re-adding...

Daniel

Community Legend

599 Views

1 replies

0 likes

  • 599 Views
  • 1 replies
  • 0 likes

Solved!! signed up with facebook and username becomes numbers!?

Hi. I used the android app for Spotify and signed up with Facebook. The thing is my username became just numbers when it should be my FB username or maybe allow me to pick what username I want. I emailed support and they said the only thing to solve ...

Casual Listener

Hi. I used the android app for Spotify and signed up with Facebook. The thing is my username became just numbers when it should be my FB username or maybe allow me to pick what username I want. I ema...

Daniel

Community Legend

956 Views

4 replies

0 likes

  • 956 Views
  • 4 replies
  • 0 likes