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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

111133 Views

26 replies

3 likes

  • 111133 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Gig Goer

223635 Views

144 replies

11 likes

Android
autoplay
bluetooth
  • 223635 Views
  • 144 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

580798 Views

79 replies

3 likes

  • 580798 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

478245 Views

577 replies

40 likes

Account
Free
  • 478245 Views
  • 577 replies
  • 40 likes

New songs added via spotify mobile to playlist do not appear on desktop playlist, and vice-versa.

I have a playlist that I regularly add music to. Whenever I add new music to it via the mobile app, it doesn't show up inside the same playlist on the desktop version of spotify, and vice-versa (whether online or local). This is very frustrating. I'm...

Casual Listener

I have a playlist that I regularly add music to. Whenever I add new music to it via the mobile app, it doesn't show up inside the same playlist on the desktop version of spotify, and vice-versa (whet...

Atticus_Freeze

Casual Listener

663 Views

2 replies

0 likes

  • 663 Views
  • 2 replies
  • 0 likes

Spotify slows down S3

Hi there,Whenever I start spotify on my S3 phone, my phone slows to a crawl. I hate this! it takes forever to open other apps such as facebook etc.Can you help?

Regular

Hi there, Whenever I start spotify on my S3 phone, my phone slows to a crawl. I hate this! it takes forever to open other apps such as facebook etc. Can you help?

kbrooksc

Community Legend

497 Views

1 replies

0 likes

  • 497 Views
  • 1 replies
  • 0 likes

My Spotify downloads music everytime I start it

Im a premium user of Spotify for a long time. Recently I got a new android phone and started to download some playlists I Had. The problem is that every time I start the app it always downloads music that was already downloaded. It starts with some s...

Casual Listener

Im a premium user of Spotify for a long time. Recently I got a new android phone and started to download some playlists I Had. The problem is that every time I start the app it always downloads music...

kbrooksc

Community Legend

1647 Views

3 replies

0 likes

  • 1647 Views
  • 3 replies
  • 0 likes

premium doesn't work

i started testing the premium "mode" a few hours ago on my laptop. i thought that i could use this also on my mobile phone but it doesn't work. now my question: what do i have to do to use premium with my mobile phone ? or can i only use it with my l...

Casual Listener

i started testing the premium "mode" a few hours ago on my laptop. i thought that i could use this also on my mobile phone but it doesn't work. now my question: what do i have to do to use premium wi...

kbrooksc

Community Legend

655 Views

3 replies

0 likes

  • 655 Views
  • 3 replies
  • 0 likes

Intrusive or what!!!!!!

The latest android update has become very intrusive, I can understand needing know when the phone is in use buy why does it need to know the remote number that you called? This is absolutely disgraceful behaviour on the part of spotify, it is like mu...

Casual Listener

The latest android update has become very intrusive, I can understand needing know when the phone is in use buy why does it need to know the remote number that you called?   This is absolute...

kbrooksc

Community Legend

1370 Views

6 replies

1 likes

  • 1370 Views
  • 6 replies
  • 1 likes

Not working on Bq Maxwell Lite 4.1

The app doesn't work on my tablet with the new updates

Casual Listener

The app doesn't work on my tablet with the new updates

Barnir

Newbie

881 Views

3 replies

0 likes

  • 881 Views
  • 3 replies
  • 0 likes

Distortions during playback

Hello, I started using Spotify on my mobile when I got my Nexus 5 last year in november/december. It always was on stock 4.2 and now 4.4.4, using the franco Kernel for almost the whole time. I did nothing with it but reducing the CPU's voltage (devic...

Regular

Hello,   I started using Spotify on my mobile when I got my Nexus 5 last year in november/december. It always was on stock 4.2 and now 4.4.4, using the franco Kernel for almost the whole tim...

S3cret91

Regular

1019 Views

4 replies

0 likes

  • 1019 Views
  • 4 replies
  • 0 likes

spotify stops playing song in random moments

Since june / 2014 (version 1.1.1.162) I am encounrering this annoying bug:Music pauses in different moments without any reason, sometimes I have to tap 'play' 10 times to finish listening one song. Really annoying. It happens with downloaded songs to...

Casual Listener

Since june / 2014 (version 1.1.1.162) I am encounrering this annoying bug: Music pauses in different moments without any reason, sometimes I have to tap 'play' 10 times to finish listening one son...

Steffenbeffen

Newbie

1780 Views

7 replies

1 likes

  • 1780 Views
  • 7 replies
  • 1 likes

help please!

On my pc I can see all of my songs in a Playlist but in my phone I got 7 songs instead of all 500

Newbie

On my pc I can see all of my songs in a Playlist but in my phone I got 7 songs instead of all 500

user-removed

Not applicable

396 Views

1 replies

0 likes

  • 396 Views
  • 1 replies
  • 0 likes

Random 'downloading music' notification.

HelloRecently, my phone will randomly display 'downloading music' in the status bar.I'm not sure why. I'm not synchronized with a pc and am not subscribed to any offline playlists appart from my own.This isn't a big deal, more of a minor annoyance!

Visitor

Hello Recently, my phone will randomly display 'downloading music' in the status bar. I'm not sure why. I'm not synchronized with a pc and am not subscribed to any offline playlists appart from...

user-removed

Not applicable

1980 Views

1 replies

0 likes

  • 1980 Views
  • 1 replies
  • 0 likes

Unable to remove old android version

I always get asked to remove the old version of Spotify when I open my current vesion and I always do, then carry on using Spotify, then most of the time when I open Spotify I get asked again and all the time and can't stop the Android app from askin...

Casual Listener

I always get asked to remove the old version of Spotify when I open my current vesion and I always do, then carry on using Spotify, then most of the time when I open Spotify I get asked again and all...

ski123

Newbie

1175 Views

2 replies

0 likes

  • 1175 Views
  • 2 replies
  • 0 likes

Booting to white screen and will not open APP

I used spotify for almost 2 months on my android phone with no issues. recently however when I have gone to open the app it boots to a white screen and does not open. eventually after sitting on the white screen so long it will force close the app wi...

Casual Listener

I used spotify for almost 2 months on my android phone with no issues. recently however when I have gone to open the app it boots to a white screen and does not open. eventually after sitting on the ...

JvdB01

Gig Goer

7564 Views

11 replies

0 likes

  • 7564 Views
  • 11 replies
  • 0 likes

Offline music and Last FM scrobbling

Hi, I am a new user of the Android version of Spotify and I am wondering if the Last.fm scrobbling is working when I listen to my music offline. I know it will not reflect it immediately due to the "offline" fact but will my scrobbles be pushed once ...

Roadie

Hi,   I am a new user of the Android version of Spotify and I am wondering if the Last.fm scrobbling is working when I listen to my music offline. I know it will not reflect it immediat...

user-removed

Not applicable

1334 Views

1 replies

0 likes

  • 1334 Views
  • 1 replies
  • 0 likes

Won't download all songs on SGS II

I got a galaxy s II with a 64gb sd card. I have the app installed on my sd card. I have roughly 7gb free but it won't download all my songs in my playlist. I have over 900 songs in it and it has got to around 77% but won't download anymore. Why is th...

Regular

I got a galaxy s II with a 64gb sd card. I have the app installed on my sd card. I have roughly 7gb free but it won't download all my songs in my playlist. I have over 900 songs in it and it has got ...

ahvenan

Music Fan

2681 Views

17 replies

0 likes

  • 2681 Views
  • 17 replies
  • 0 likes

Solved!! I saved 1500 songs but I don't want them all on my smartphone!

Hi! First of all I am so happy since I have spotify premium. I've never listened to all this different music before. It's amazing!!! So many things to discover. Neverending. Having said that... I use to save a lot of artists and entire albums to list...

Visitor

Hi!   First of all I am so happy since I have spotify premium. I've never listened to all this different music before. It's amazing!!! So many things to discover. Neverending. Having said th...

dinomight

Spotify Star

3709 Views

5 replies

0 likes

  • 3709 Views
  • 5 replies
  • 0 likes

Solved!! Delete old offline playlists

When I delete a playlist that was marked to sync offline, Spotify doesn't seem to delete the music files in my phone's memory. I noticed this by deleting a playlist containing 500+ songs. It didn't free up any memory. Is there a way to delete these f...

Music Fan

When I delete a playlist that was marked to sync offline, Spotify doesn't seem to delete the music files in my phone's memory.   I noticed this by deleting a playlist containing 500+ songs. ...

elspotifyo

Regular

2153 Views

3 replies

1 likes

  • 2153 Views
  • 3 replies
  • 1 likes

issue with local files

hi, i just added two local files from my pc to spotify and added them to a playlist. after that i synced my phone (htc one m8). on my pc the files work perfectly fine with spotify but on my phone the app keeps crashing or sometimes even going haywire...

Newbie

hi,   i just added two local files from my pc to spotify and added them to a playlist. after that i synced my phone (htc one m8). on my pc the files work perfectly fine with spotify but on...

dinomight

Spotify Star

392 Views

1 replies

0 likes

  • 392 Views
  • 1 replies
  • 0 likes

i use to love it now i dont

y does my spotify keep siping like a cd

Newbie

y does my spotify keep siping like a cd

dinomight

Spotify Star

350 Views

1 replies

0 likes

  • 350 Views
  • 1 replies
  • 0 likes

Solved!! Spotify crashing after being closed and then re-opened

Hi! Recently I have had some issues with Spotify on my Android. After I exit the app and/or swipe it "away" from my recently used apps and later try to open it again it keeps crashing! Several messages appear with a text saying something like "Spotif...

Casual Listener

Hi!    Recently I have had some issues with Spotify on my Android. After I exit the app and/or swipe it "away" from my recently used apps and later try to open it again it keeps crashin...

argyre

Casual Listener

910 Views

2 replies

1 likes

  • 910 Views
  • 2 replies
  • 1 likes

Suggested songs play on long playlists

Hi, I often get suggested songs playing while I listen to playlists that are long enough that they shouldn't have suggested songs (30 tracks, even 90+ tracks). Why is this? It is very irritating.

Casual Listener

Hi, I often get suggested songs playing while I listen to playlists that are long enough that they shouldn't have suggested songs (30 tracks, even 90+ tracks).  Why is this?  It is very irr...

Joe

Community Legend

869 Views

3 replies

0 likes

  • 869 Views
  • 3 replies
  • 0 likes