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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

374848 Views

541 replies

34 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7491 Views

0 replies

7 likes

  • 7491 Views
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  • 7 likes

Last play position lost if closing app

Hi all! On Android app (updated to last version, of course) I notice an annoying problem: if the app itself is closed (or phone restarted and so on), when re-opening it doesn't "remember" last playing position! This is very bothering, and I don't thi...

Music Fan

Hi all! On Android app (updated to last version, of course) I notice an annoying problem: if the app itself is closed (or phone restarted and so on), when re-opening it doesn't "remember" last playin...

Daniel

Community Legend

385 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Spotify bug

Hi, I got a bug with Spotify so Evert time when im listening to music and my phone screen turns off, Spotify wont play the next track!

Regular

Hi, I got a bug with Spotify so Evert time when im listening to music and my phone screen turns off, Spotify wont play the next track!

brmedeiros

Newbie

3058 Views

12 replies

1 likes

bug
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  • 12 replies
  • 1 likes

Solved!! Your Music not working

Hi, "Your Music" is not working on the android app here. I think it is because my Username ends with/contains a '+'. I tried on 3 different Phones (Galaxy S3, Ascend P6 and LG G3), Spotify tells me "You've removed all the Songs from this album", alto...

Casual Listener

Hi,    "Your Music" is not working on the android app here. I think it is because my Username ends with/contains a '+'. I tried on 3 different Phones (Galaxy S3, Ascend P6 and LG G...

Hanswurscht

Casual Listener

678 Views

2 replies

0 likes

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  • 2 replies
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Won't let me log in

Every time I try to log into Spotify it keeps saying that I'm trying to log in from a different country and it won't let me do anything after that. I've tried resetting my password but it hasn't worked at all. I've even tried uninstalling and reinsta...

Visitor

Every time I try to log into Spotify it keeps saying that I'm trying to log in from a different country and it won't let me do anything after that. I've tried resetting my password but it hasn't work...

Daniel

Community Legend

1371 Views

1 replies

0 likes

  • 1371 Views
  • 1 replies
  • 0 likes

Smartphone Log In Process

When will Spotify have an auto sign in abilty on Smartphones (Android). Its very annoying and time consuming to have to keep trying to log in your vehicle when there are issues with playback, connections, etc. This is the only streaming service that ...

Casual Listener

When will Spotify have an auto sign in abilty on Smartphones (Android).  Its very annoying and time consuming to have to keep trying to log in your vehicle when there are issues with playback, c...

Daniel

Community Legend

1853 Views

5 replies

0 likes

  • 1853 Views
  • 5 replies
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Offline files vanish

I have about a thousand files synced offline on my Android ( GS4 Sprint ), and almost every time I connect to wifi, Spotify has to re-sync a dozen or so songs. When I am traveling without internet access, I see more and more songs greyed out from my ...

Newbie

I have about a thousand files synced offline on my Android ( GS4 Sprint ), and almost every time I connect to wifi, Spotify has to re-sync a dozen or so songs. When I am traveling without internet ac...

Daniel

Community Legend

1161 Views

2 replies

0 likes

Offline playlists unavailable
offline sync
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Lost my download playlist [spanish]

Hola lo primero pedir perdon por escribir en castellano , no hablo nada de ingles , pero me han dicho que en este foro hay usuarios que contestan en castellano. Tengo spotify premium y un terminal android htc desire s , el problema es que descargo li...

Newbie

Hola lo primero pedir perdon por escribir en castellano , no hablo nada de ingles , pero me han dicho que en este foro hay usuarios que contestan en castellano.   Tengo spotify premium y un te...

sergiol

Casual Listener

337 Views

1 replies

0 likes

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  • 1 replies
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Sound problem

Hey you have got the volume on spotify really good on android, the music sounds the same height and you no longer need to change the volume of different songs, but the music you've downloaded from the hard drive is just too high, you would be able to...

Music Fan

Hey you have got the volume on spotify really good on android, the music sounds the same height and you no longer need to change the volume of different songs, but the music you've downloaded from th...

Gunnar5000

Music Fan

491 Views

2 replies

0 likes

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  • 2 replies
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Can't download songs anymore

I have a microSDCard of 16GB (10GB left). And spotify say that my memory is full but I have 10GB left on my SDCARD. I have an Acer liquid E2 (not duo) and I live in Belgium. Processor : Mediatek 1,3 GHZ Quad-Core | 1 GB of RAM Please help me :'( Fran...

Casual Listener

I have a microSDCard of 16GB (10GB left).   And spotify say that my memory is full but I have 10GB left on my SDCARD.   I have an Acer liquid E2 (not duo) and I live in Belgium. &...

Exynos

Regular

2989 Views

9 replies

0 likes

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  • 9 replies
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Solved!! Can't play songs on Android that I imported locally from my computer

I've read from many places that if Spotify doesn't have songs in its database that I want, as a Premium user I can upload my own files from my computer to "fill in the gaps." I tried doing this, but after I upload the songs onto my computer, I can on...

Regular

I've read from many places that if Spotify doesn't have songs in its database that I want, as a Premium user I can upload my own files from my computer to "fill in the gaps." I tried doing this, but ...

LitrioN

Gig Goer

9435 Views

13 replies

0 likes

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  • 13 replies
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Last played track not available on restart

Hi, Whenever I have a track playing and I remove the headphones so the music stops I lose the track that was playing. It seems that after a while the app closes itself so I can't see the album art on the widget. when I open the app for a second I can...

Newbie

Hi,   Whenever I have a track playing and I remove the headphones so the music stops I lose the track that was playing. It seems that after a while the app closes itself so I can't see the a...

372 Views

0 replies

0 likes

  • 372 Views
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Some Local Songs are available, some aren't

Hey Guys I've got a Problem. Some of my Local Files won't play on my Mobile Phone and i just added some new files to my playlist and my Phone immediatelly started to download them and they're available to play but some other aren't even if i add them...

Casual Listener

Hey Guys I've got a Problem.  Some of my Local Files won't play on my Mobile Phone and i just added some new files to my playlist and my Phone immediatelly started to download them and they'r...

DanielINH

Casual Listener

979 Views

4 replies

0 likes

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  • 4 replies
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Spotify Premium only plays one song on Samsung Galaxy S3

I have spent a lot of time already reading threads here in the community and I cannot get an answer for my problem. I have a 7-day trial of Spotify Premium, but I cannot get any playlist to play more than one song. I have uninstalled and reinstalled ...

Casual Listener

I have spent a lot of time already reading threads here in the community and I cannot get an answer for my problem.   I have a 7-day trial of Spotify Premium, but I cannot get any playlist t...

528 Views

0 replies

0 likes

Mobile
one
shuffle
single
stops
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Friend listened to not showing on Android Spotify

Basically "the right bar" of the desktop Spotify that shows what are my friends listened to isn't showing or cannot be found in the Android App, maybe it hasnt been implemented yet, but it will be nice to have that feature. currently the "Activity" o...

Newbie

Basically "the right bar" of the desktop Spotify that shows what are my friends listened to isn't showing or cannot be found in the Android App, maybe it hasnt been implemented yet, but it will be ni...

Bistany22

Gig Goer

1671 Views

1 replies

2 likes

  • 1671 Views
  • 1 replies
  • 2 likes

Your Music disappeared except for Followed artists & playlists on my android lg g2

Yesterday my Your Music: Songs and Albums disappeared. They had already been downloaded long ago for offline listening, and I had been listening to them without problem for a while. This has happend twice since I copied my Starred music over to the M...

Casual Listener

Yesterday my Your Music: Songs and Albums disappeared.  They had already been downloaded long ago for offline listening, and I had been listening to them without problem for a while.  This ...

desiter

Newbie

521 Views

1 replies

0 likes

  • 521 Views
  • 1 replies
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Solved!! Spotify Wont Launch on my Nexus 7 (2013)

Description When I launch Spotify, I get the bar across the top and the menu icon (3 lines) on the left. (image) Spoify never passes this. Eventually I get the "Spotify isn't responding". I have uninstalled, reinstalled, rebooted, etc and nothing can...

Music Fan

Description When I launch Spotify, I get the bar across the top and the menu icon (3 lines) on the left. (image)  Spoify never passes this.  Eventually I get the "Spotify isn't responding...

champs777

Music Fan

2550 Views

9 replies

0 likes

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  • 9 replies
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where can i get help from spotify?!

I have a problem I need help from Spotify from? I'm a premium member but won't be for long if there's no way to get help from Spotify directly.

Music Fan

I have a problem I need help from Spotify from? I'm a premium member but won't be for long if there's no way to get help from Spotify directly.

MichaelJerzak

Composer

790 Views

2 replies

0 likes

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  • 2 replies
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Solved!! save spotify playlist on actual phone memory

I want spotify to store offline music on the actual phone memory not in my sd card how can i set that up? I have a galaxy s3

Casual Listener

I want spotify to store offline music on the actual phone memory not in my sd card how can i set that up? I have a galaxy s3

txboy9891

Casual Listener

911 Views

4 replies

0 likes

  • 911 Views
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No playlists available in offline mode/unable to open Spotify without internet/mobile connection

I have a Samsung Galaxy Note 2 (and. ver 4.3). Since update of Spotify in May (?) I have no playlists available in offline mode (seem to be downloading, but the next time I open Spotiy they are gone) and I am also unable to open Spotify without inter...

Casual Listener

 I have a Samsung Galaxy Note 2 (and. ver 4.3).   Since update of Spotify in May (?) I have no playlists available in offline mode (seem to be downloading, but the next time I ope...

rofryden

Casual Listener

548 Views

2 replies

1 likes

  • 548 Views
  • 2 replies
  • 1 likes

Spotify not working on my nexus 4

I can't play any music off my nexus 4 phone. I've paid my premium subscription fee. Please tell me why it won't play music off my phone.... Thanks

Casual Listener

I can't play any music off my nexus 4 phone. I've paid my premium subscription fee. Please tell me why it won't play music off my phone.... Thanks

princietom

Casual Listener

609 Views

2 replies

0 likes

  • 609 Views
  • 2 replies
  • 0 likes