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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6951 Views

0 replies

7 likes

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Solved!! Nexus 5 Spotify "No SD card, no room for data"

I see this issue was a problem about a year ago but I never had it on my previous phones. Suddenly, my phone will no longer run spotify. The app starts and I get a blank spotify background screen. After reinstalling or deleted app data I just get "Sp...

Newbie

I see this issue was a problem about a year ago but I never had it on my previous phones. Suddenly, my phone will no longer run spotify. The app starts and I get a blank spotify background screen. Af...

Joe

Community Legend

576 Views

1 replies

0 likes

  • 576 Views
  • 1 replies
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Solved!! spotify connect stopped working

I've been a spotify premium customer for some time and use a Pioneer AV receiver that I normally connect to using Spotify Connect on HTC One (m8). I switched to a new Vodafone contract that includes a spotify subscription and ever since on new accoun...

Regular

I've been a spotify premium customer for some time and use a Pioneer AV receiver that I normally connect to using Spotify Connect on HTC One (m8). I switched to a new Vodafone contract that includes ...

Peter__

Community Legend

2088 Views

4 replies

0 likes

Android
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I cant play songs offline anymore

So after the recent update i cant play my songs anymore unless i am online, go to my profile and choose playlist. Then i see all the albums i have and can start an album. Once the album is started i can go out of my profile and the album plays normal...

Newbie

So after the recent update i cant play my songs anymore unless i am online, go to my profile and choose playlist. Then i see all the albums i have and can start an album.  Once the album is star...

Joe

Community Legend

453 Views

1 replies

0 likes

  • 453 Views
  • 1 replies
  • 0 likes

Can't undownload playlists until they are completely downloaded

I have a playlist that was syncing with my computer, but my Samsung Galaxy S3 san out of space and the playlist stopped downloading. I turned the playlist to not available offline but I can't undownload all the songs that were already downloaded. It'...

Casual Listener

I have a playlist that was syncing with my computer, but my Samsung Galaxy S3 san out of space and the playlist stopped downloading. I turned the playlist to not available offline but I can't undownl...

Joe

Community Legend

385 Views

1 replies

0 likes

  • 385 Views
  • 1 replies
  • 0 likes

Tablet: external SDCard not used

Hi! I've a Galaxy Note 8. On my device I've 7 GB (!) free space. On my SD card 47 GB (!!). And Spotify is telling me, there is not enough free space. Also I'm not able to tell Spotify to use my external SD card. A previous version supported this. I a...

Roadie

Hi!   I've a Galaxy Note 8.   On my device I've 7 GB (!) free space. On my SD card 47 GB (!!).   And Spotify is telling me, there is not enough free space.   Also ...

mdantasf

Casual Listener

978 Views

2 replies

0 likes

android 4.2.2
bug
external
offline mode
offline sync
sdcard
  • 978 Views
  • 2 replies
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Android 4.2 not working. Please help!

All of a sudden I have a major problem.My phone boots up fine and ends up at the lock screen. When I swipe to unlock all I get is the screen flashing alternate blue and black - no keys work - all I can do is take out the battery and start again! I ha...

Newbie

All of a sudden I have a major problem. My phone boots up fine and ends up at the lock screen. When I swipe to unlock all I get is the screen flashing alternate blue and black - no keys work - all I...

thetruetc

Newbie

1168 Views

2 replies

0 likes

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  • 2 replies
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Solved!! HTC One M8 - Unabkle to save to SD card

I have read about a number of contributors not being able to do thisHaving tried all the options suggested -it appears the spotify app on my phone simply has a serious allergic reaction to my ad card HTC One M816gb with 1gb free32gb sd card with , fo...

Casual Listener

I have read about a number of contributors not being able to do this Having tried all the options suggested -it appears the spotify app on my phone simply has a serious allergic reaction to my ad ...

Saida102

Newbie

20254 Views

34 replies

0 likes

htc one m8 save sd card
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  • 34 replies
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spotify is downloaded but does not show on my phone

Second issue I've had with Spotify in the last hour. Google Play or whatever their app store is tells me that I have Spotify downloaded but I cannot find the app anywhere on my phone. I can't re-download but the app is nowhere to be found. Please hel...

Casual Listener

Second issue I've had with Spotify in the last hour.  Google Play or whatever their app store is tells me that I have Spotify downloaded but I cannot find the app anywhere on my phone. I can't...

Joe

Community Legend

5795 Views

5 replies

2 likes

  • 5795 Views
  • 5 replies
  • 2 likes

Lock Screen Playback Controls

Has anyone else had issue's getting the lock screen playback controls to show up? I'm using a Xperia Z2.

Gig Goer

Has anyone else had issue's getting the lock screen playback controls to show up? I'm using a Xperia Z2. 

Zaim

Gig Goer

864 Views

2 replies

0 likes

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  • 2 replies
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I know the SD card offline storage has many fixes but none are working...

I believe this is because of the weirdness of my Motorla phone's setup. Here's what they did. The phone's internal storage was split. The original 8gb was partitioned into 3gb for the phone's system and everything else (app data etc) and 5gb for ever...

Casual Listener

I believe this is because of the weirdness of my Motorla phone's setup. Here's what they did. The phone's internal storage was split. The original 8gb was partitioned into 3gb for the phone's system ...

redmiuser

Regular

712 Views

2 replies

0 likes

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  • 2 replies
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Connection between App and Computer via LAN???

Since a few days I have the following problem. My Computer is connectet to the Router via LAN Cable. My Android Phone is connectet to the same Router via WLAN. Since the last Android App Update to the "New Style Version" I have the following Problem:...

Music Fan

Since a few days I have the following problem.   My Computer is connectet to the Router via LAN Cable. My Android Phone is connectet to the same Router via WLAN.   Since the last An...

SynnoNym

Music Fan

976 Views

1 replies

1 likes

  • 976 Views
  • 1 replies
  • 1 likes

New installation Galaxy4

Ive just got a new phone and installed my Premiun account on it. Everything works fine, but Im missing a few settings, that I cant remember how I made on the old phone.Heres what I wish for:1. Downloaded playlists appear on top, so I dont have to go ...

Newbie

Ive just got a new phone and installed my Premiun account on it. Everything works fine, but Im missing a few settings, that I cant remember how I made on the old phone. Heres what I wish for: 1...

Daniel

Community Legend

536 Views

1 replies

0 likes

Galaxy S4
settings
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  • 1 replies
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Can't find controls for playback

I've installed the new Spotify app on my 7" Android tablet for use in my car but I can't use it because I can't find the standard controls (play, pause, skip forward, skip back). When I click on a song in a playlist it begins playing, and I can cause...

Casual Listener

I've installed the new Spotify app on my 7" Android tablet for use in my car but I can't use it because I can't find the standard controls (play, pause, skip forward, skip back).  When I click o...

robminnaert

Casual Listener

3332 Views

4 replies

0 likes

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  • 4 replies
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Samsung Galaxy s5 Spotify playlists reloads over and over - freezes

Hi, I'm using Spotify on my new SGS5, and the playmists keeps reloading until Spotify freezes. The app works well besides when I'm in the playlist menu. Also if I'm listening to a song, and goes to the playmist menu, the song will stop, because of th...

Regular

Hi, I'm using Spotify on my new SGS5, and the playmists keeps reloading until Spotify freezes. The app works well besides when I'm in the playlist menu. Also if I'm listening to a song, and goes to t...

user-removed

Not applicable

1211 Views

1 replies

1 likes

freeze
galaxy s5
Playlists refreshing error
  • 1211 Views
  • 1 replies
  • 1 likes

transferring files to windows media player

I have downloaded Spotify on my nokia lumia windows mobile and am wanting to transfer from mobile to my laptop. Can I do this and how?

Newbie

I have downloaded Spotify on my nokia lumia windows mobile and am wanting to transfer from mobile to my laptop. Can I do this and how?

Peter__

Community Legend

527 Views

1 replies

0 likes

  • 527 Views
  • 1 replies
  • 0 likes

Spotify Android app stuck offline

Hi there, I tried searching for this problem but the only threads i could see are from over a year ago and couldn't see any solution... I'm using a Samsung Galaxy S4 and i'm a Spotify Premium user. Whenever I open the app on my phone, it tells me i'm...

Casual Listener

Hi there, I tried searching for this problem but the only threads i could see are from over a year ago and couldn't see any solution...   I'm using a Samsung Galaxy S4 and i'm a Spotify Prem...

264 Views

0 replies

0 likes

  • 264 Views
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disable shuffle

when I first pull up a playlist, and tap it it won't play until I then hit shuffle. of course then it plays another song found that album a playlist vs the one I tapped. wow that song is playing I cannot replace it and listen to another song unless I...

Regular

when I first pull up a playlist, and tap it it won't play until I then hit shuffle. of course then it plays another song found that album a playlist vs the one I tapped. wow that song is playing I c...

Peter__

Community Legend

1262 Views

4 replies

3 likes

  • 1262 Views
  • 4 replies
  • 3 likes

unable to use ipod after upgrading

hi.ive just upgraded to premium and my ipod tells me im offline.what can I do?

Newbie

hi.ive just upgraded to premium and my ipod tells me im offline.what can I do?

Peytonb6

Regular

328 Views

1 replies

0 likes

  • 328 Views
  • 1 replies
  • 0 likes

option to add whole albums into playlist

Whenever i want to check out an album before comitting to putting it my music collection..i like to put it to my "check this out" list...however the only option right now is to save the album as a playlist in itself..please make the option to make it...

Regular

Whenever i want to check out an album before comitting to putting it my music collection..i like to put it to my "check this out" list...however the only option right now is to save the album as a pl...

317 Views

0 replies

0 likes

  • 317 Views
  • 0 replies
  • 0 likes

Can't stream more than 30seconds of a song

Since running the update a week ago I can't stream anything me re than 30 seconds, I had no trouble before the update! I'm using a Samsung S3 mini if that helps.I've restarted the phone, cleared the data and cache!

Newbie

Since running the update a week ago I can't stream anything me re than 30 seconds, I had no trouble before the update! I'm using a Samsung S3 mini if that helps. I've restarted the phone, cleared th...

jd_aus

Newbie

576 Views

5 replies

0 likes

  • 576 Views
  • 5 replies
  • 0 likes