Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Music Fan
210808 Views
140 replies
10 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
561200 Views
78 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Visitor
463094 Views
575 replies
39 likes
I recently re-up graded to premium so I can use Spotify on my Sonos system but Sonos keeps telling me I have to upgrade. Ready to delete and write off this service out of sheer frustration. And, why didn't Spotify premium allow the full Playlist acce...
I recently re-up graded to premium so I can use Spotify on my Sonos system but Sonos keeps telling me I have to upgrade. Ready to delete and write off this service out of sheer frustration. And, wh...
Community Legend
569 Views
1 replies
0 likes
I have been suggested Lady Gaga five times today, some Chris Brown, basically every awful pop icon I can think of, in the middle of albums... albums artists such as the London Philharmonic Orchestra, Hans Zimmer and Darren Korb. This is past inconven...
I have been suggested Lady Gaga five times today, some Chris Brown, basically every awful pop icon I can think of, in the middle of albums... albums artists such as the London Philharmonic Orchestra,...
Spotify Star
1126 Views
3 replies
3 likes
I use it every few days but for some reason my spotify downloads my songs every day!! Same ones over and over so it's using all my data and doesn't make sense I'm getting ready to cancel as saw older posts saying same thing and people were told it wa...
I use it every few days but for some reason my spotify downloads my songs every day!! Same ones over and over so it's using all my data and doesn't make sense I'm getting ready to cancel as saw older...
Community Legend
646 Views
1 replies
0 likes
I want to move the Spotify app to my micro sd card in my Samsung tablet. Special app2sd apps won't work because they can't move the app. Any solutions anyone? Thanks!
I want to move the Spotify app to my micro sd card in my Samsung tablet. Special app2sd apps won't work because they can't move the app. Any solutions anyone? Thanks!
Community Legend
912 Views
1 replies
0 likes
Yesterday (and previous days) my old app worked. Today I deleted the installed version of Spotify app because the display was white as I wanted to listen today (app didn't run any more, don't know why). I just following the "Help instructions" on the...
Yesterday (and previous days) my old app worked. Today I deleted the installed version of Spotify app because the display was white as I wanted to listen today (app didn't run any more, don't kn...
Community Legend
2216 Views
2 replies
0 likes
Hello all! I have a portable music player running Android 2.3. Certain circumstances have made it so that I can not use Google Play so I have to rely on APK files to intall Spotify onto my player. I was able to find an older post from several years a...
Hello all! I have a portable music player running Android 2.3. Certain circumstances have made it so that I can not use Google Play so I have to rely on APK files to intall Spotify onto my player. I ...
Casual Listener
2234 Views
2 replies
0 likes
Hi all: My Spotify account was unavailable as I lost my wallet and had to reorder a new bank card and the account was linked to my former card. I updated my payment details yesterday and it would appear that Spotify have taken the money from my accou...
Hi all: My Spotify account was unavailable as I lost my wallet and had to reorder a new bank card and the account was linked to my former card. I updated my payment detail...
Community Legend
650 Views
3 replies
0 likes
As the title says - is it possible? I really enjoy that I can use the radio function and just click twice on the headphone button to skip a song forward - but it would be awesome if you could click say 3 times and add the song to your music.. As it i...
As the title says - is it possible? I really enjoy that I can use the radio function and just click twice on the headphone button to skip a song forward - but it would be awesome if you could click...
Community Legend
513 Views
1 replies
0 likes
I don't even know what to do. I've tried everything.just got the phone today. It shows up on my pic but when I sync it non of the playlists show up. Awful.
I don't even know what to do. I've tried everything.just got the phone today. It shows up on my pic but when I sync it non of the playlists show up. Awful.
Music Fan
607 Views
2 replies
0 likes
Hey everyone. I started having this problem this evening when I attempted to create a playlist of the local files I wanted to add to my phone. For my other music (stuff that's available through Spotify) I don't use playlists, I just add everything to...
Hey everyone. I started having this problem this evening when I attempted to create a playlist of the local files I wanted to add to my phone. For my other music (stuff that's available through Spoti...
Music Fan
840 Views
1 replies
0 likes
I bought myself a new phone today (Galaxy S4), installed Spotify, and my playlists are not on my android spotify. I tried reinstalling the Spotify app and restarting my phone but that did not work. What should I do?
I bought myself a new phone today (Galaxy S4), installed Spotify, and my playlists are not on my android spotify. I tried reinstalling the Spotify app and restarting my phone but that did not w...
Music Fan
656 Views
2 replies
0 likes
DescriptionWhen I start spotify (on android device), it shows login screen, but it immediately crashes/stops.There is not error message whatsoever,spotify just closes. Before update to new Spotify app it worked perfectly.I tried to uninstall both app...
Description When I start spotify (on android device), it shows login screen, but it immediately crashes/stops.There is not error message whatsoever, spotify just closes. Before update to new Spot...
1005 Views
0 replies
0 likes
i have some local files that are syncing fine, other will not sync. the playlist says it is downloaded on my phone with 0 tracks. the files play fine on my computer with spotify and some have even synced with my phone in the past, but will not now. i...
i have some local files that are syncing fine, other will not sync. the playlist says it is downloaded on my phone with 0 tracks. the files play fine on my computer with spotify and some have even sy...
Casual Listener
583 Views
1 replies
1 likes
I cannot get music offline on my Samsung table 3. Until 3 days ago, it worked fine. Nor can I get I reload it via my computer. The message is "track not available. What is the problem?
I cannot get music offline on my Samsung table 3. Until 3 days ago, it worked fine. Nor can I get I reload it via my computer. The message is "track not available. &nbs...
Community Legend
490 Views
1 replies
0 likes
When i try to sync a playlist to phone it syncs the playlist but none of the music in the playlist so its just a empty playlist on my phone
When i try to sync a playlist to phone it syncs the playlist but none of the music in the playlist so its just a empty playlist on my phone
Newbie
636 Views
2 replies
1 likes
On my laptop I can browse with genre and moods. But when I use Spotify in Sonos on my laptop or on my samsung that optiens does not seem to be available
On my laptop I can browse with genre and moods. But when I use Spotify in Sonos on my laptop or on my samsung that optiens does not seem to be available
525 Views
0 replies
0 likes
I just want to know why on my friend's Xperia Z2, it has an equalizer and on my g2 has none. is it just on xperia phones or spotify hasnt released equalizer settings on android? Pls help. Thankd
I just want to know why on my friend's Xperia Z2, it has an equalizer and on my g2 has none. is it just on xperia phones or spotify hasnt released equalizer settings on android? Pls help. Thankd
Community Legend
1463 Views
1 replies
0 likes
first,sorry for my bad english(im a hong kong local teenager) i just activate my SPOTIFY acount to premium by redeem a giftcard but in my SPOTIFY player is still showing that Im a free user (whatever on my PC or my Android phone)
first,sorry for my bad english(im a hong kong local teenager) i just activate my SPOTIFY acount to premium by redeem a giftcard but in my SPOTIFY player is still showing that Im...
Community Legend
1456 Views
12 replies
0 likes
I use spotify offline while im at work and for the past few months havent encountered any problems then this week all of a sudden some of my songs dont finish playing and it says track is not available despite the fact I have the track. I tried loggi...
I use spotify offline while im at work and for the past few months havent encountered any problems then this week all of a sudden some of my songs dont finish playing and it says track is not availab...
Casual Listener
460 Views
1 replies
0 likes
Hi! My Spotify account is having troubles to log in. I'm using the Facebook credentials to log in. It says that I'm log in from a different country. I need help. I don't know how to fix it. ..
Hi! My Spotify account is having troubles to log in. I'm using the Facebook credentials to log in. It says that I'm log in from a different country. I need help. I don't know how to fix it. ..
279 Views
0 replies
0 likes
