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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

376555 Views

541 replies

34 likes

Account
Free
  • 376555 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7596 Views

0 replies

7 likes

  • 7596 Views
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  • 7 likes

Solved!! Album artwork in picture library

Since downloading and using spotify my picture library has become full of album artwork from spotify that redownloads whenever I delete it. Is there a way to stop this artwork appearing in my pictures library?

Casual Listener

Since downloading and using spotify my picture library has become full of album artwork from spotify that redownloads whenever I delete it. Is there a way to stop this artwork appearing in my picture...

Daniel

Community Legend

5158 Views

8 replies

0 likes

  • 5158 Views
  • 8 replies
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shows my name as numbers with no picture android

On my android app (LG G2 phone) my name on my profile shows up as numbers (12145339237) and my picture wont show up. I have linked my account with my facebook (thats what i se to sign in) i have tried logging in and out multiple times and reinstallin...

Newbie

On my android app (LG G2 phone) my name on my profile shows up as numbers (12145339237) and my picture wont show up. I have linked my account with my facebook (thats what i se to sign in) i have tri...

Daniel

Community Legend

599 Views

1 replies

0 likes

Android
Help
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offline

Hi, I just changed my account on premium, in order to be able to download my playlists. But it's not possible, as on my desktop there is no button "available offline" at the top of the playlist and there isn't any green or black or grey arrow to show...

Newbie

Hi, I just changed my account on premium, in order to be able to download my playlists. But it's not possible, as on my desktop there is no button "available offline" at the top of the playlist a...

Daniel

Community Legend

532 Views

2 replies

0 likes

  • 532 Views
  • 2 replies
  • 0 likes

The playlist radio function is seriously flawed

Why is the radio function getting worse and worse? Not only does it keep repeating the same songs over and over and over and over again, until I feel like killing someone (or myself). But also the songs that it plays appear to be quite random and cli...

Casual Listener

Why is the radio function getting worse and worse? Not only does it keep repeating the same songs over and over and over and over again, until I feel like killing someone (or myself). But also the so...

dinomight

Spotify Star

569 Views

1 replies

1 likes

  • 569 Views
  • 1 replies
  • 1 likes

Bug or intended feature?

Hi guys, So, I am using my Android phone connected via BT to my Radio in a car and listening to my own music on a way to work. Every day stereotype, I was always happy. Today morning however, something weird happened. First four songs from my playlis...

Casual Listener

Hi guys,    So, I am using my Android phone connected via BT to my Radio in a car and listening to my own music on a way to work. Every day stereotype, I was always happy.   To...

Joe

Community Legend

862 Views

6 replies

0 likes

  • 862 Views
  • 6 replies
  • 0 likes

Spotify Really Quiet Compared to Google Maps

I usually have spotify on in background while I drive and use google maps for navigation. The problem is that the google voice is so loud compared to spotify that to avoid being boomed at painfully loud I have to turn volume down to a point where I c...

Casual Listener

I usually have spotify on in background while I drive and use google maps for navigation.  The problem is that the google voice is so loud compared to spotify that to avoid being boomed at painf...

TooManyNames

Casual Listener

3211 Views

5 replies

0 likes

  • 3211 Views
  • 5 replies
  • 0 likes

Can't see new playlist on my Samsung S3. This is a first.

I created a playlist, then created another modified playlist from the original with a modified name. It shows up on my laptop, but not on my phone. Waited overnight to see if it would appear eventually, but it did not. Rename it. Still no show. Why c...

Casual Listener

I created a playlist, then created another modified playlist from the original with a modified name. It shows up on my laptop, but not on my phone. Waited overnight to see if it would appear eventual...

Daniel

Community Legend

550 Views

1 replies

0 likes

  • 550 Views
  • 1 replies
  • 0 likes

Last play position lost if closing app

Hi all! On Android app (updated to last version, of course) I notice an annoying problem: if the app itself is closed (or phone restarted and so on), when re-opening it doesn't "remember" last playing position! This is very bothering, and I don't thi...

Music Fan

Hi all! On Android app (updated to last version, of course) I notice an annoying problem: if the app itself is closed (or phone restarted and so on), when re-opening it doesn't "remember" last playin...

Daniel

Community Legend

388 Views

1 replies

0 likes

  • 388 Views
  • 1 replies
  • 0 likes

Solved!! Spotify bug

Hi, I got a bug with Spotify so Evert time when im listening to music and my phone screen turns off, Spotify wont play the next track!

Regular

Hi, I got a bug with Spotify so Evert time when im listening to music and my phone screen turns off, Spotify wont play the next track!

brmedeiros

Newbie

3068 Views

12 replies

1 likes

bug
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  • 12 replies
  • 1 likes

Solved!! Your Music not working

Hi, "Your Music" is not working on the android app here. I think it is because my Username ends with/contains a '+'. I tried on 3 different Phones (Galaxy S3, Ascend P6 and LG G3), Spotify tells me "You've removed all the Songs from this album", alto...

Casual Listener

Hi,    "Your Music" is not working on the android app here. I think it is because my Username ends with/contains a '+'. I tried on 3 different Phones (Galaxy S3, Ascend P6 and LG G...

Hanswurscht

Casual Listener

680 Views

2 replies

0 likes

  • 680 Views
  • 2 replies
  • 0 likes

Won't let me log in

Every time I try to log into Spotify it keeps saying that I'm trying to log in from a different country and it won't let me do anything after that. I've tried resetting my password but it hasn't worked at all. I've even tried uninstalling and reinsta...

Visitor

Every time I try to log into Spotify it keeps saying that I'm trying to log in from a different country and it won't let me do anything after that. I've tried resetting my password but it hasn't work...

Daniel

Community Legend

1374 Views

1 replies

0 likes

  • 1374 Views
  • 1 replies
  • 0 likes

Smartphone Log In Process

When will Spotify have an auto sign in abilty on Smartphones (Android). Its very annoying and time consuming to have to keep trying to log in your vehicle when there are issues with playback, connections, etc. This is the only streaming service that ...

Casual Listener

When will Spotify have an auto sign in abilty on Smartphones (Android).  Its very annoying and time consuming to have to keep trying to log in your vehicle when there are issues with playback, c...

Daniel

Community Legend

1853 Views

5 replies

0 likes

  • 1853 Views
  • 5 replies
  • 0 likes

Offline files vanish

I have about a thousand files synced offline on my Android ( GS4 Sprint ), and almost every time I connect to wifi, Spotify has to re-sync a dozen or so songs. When I am traveling without internet access, I see more and more songs greyed out from my ...

Newbie

I have about a thousand files synced offline on my Android ( GS4 Sprint ), and almost every time I connect to wifi, Spotify has to re-sync a dozen or so songs. When I am traveling without internet ac...

Daniel

Community Legend

1167 Views

2 replies

0 likes

Offline playlists unavailable
offline sync
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Lost my download playlist [spanish]

Hola lo primero pedir perdon por escribir en castellano , no hablo nada de ingles , pero me han dicho que en este foro hay usuarios que contestan en castellano. Tengo spotify premium y un terminal android htc desire s , el problema es que descargo li...

Newbie

Hola lo primero pedir perdon por escribir en castellano , no hablo nada de ingles , pero me han dicho que en este foro hay usuarios que contestan en castellano.   Tengo spotify premium y un te...

sergiol

Casual Listener

339 Views

1 replies

0 likes

  • 339 Views
  • 1 replies
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Sound problem

Hey you have got the volume on spotify really good on android, the music sounds the same height and you no longer need to change the volume of different songs, but the music you've downloaded from the hard drive is just too high, you would be able to...

Music Fan

Hey you have got the volume on spotify really good on android, the music sounds the same height and you no longer need to change the volume of different songs, but the music you've downloaded from th...

Gunnar5000

Music Fan

496 Views

2 replies

0 likes

  • 496 Views
  • 2 replies
  • 0 likes

Can't download songs anymore

I have a microSDCard of 16GB (10GB left). And spotify say that my memory is full but I have 10GB left on my SDCARD. I have an Acer liquid E2 (not duo) and I live in Belgium. Processor : Mediatek 1,3 GHZ Quad-Core | 1 GB of RAM Please help me :'( Fran...

Casual Listener

I have a microSDCard of 16GB (10GB left).   And spotify say that my memory is full but I have 10GB left on my SDCARD.   I have an Acer liquid E2 (not duo) and I live in Belgium. &...

Exynos

Regular

2996 Views

9 replies

0 likes

  • 2996 Views
  • 9 replies
  • 0 likes

Solved!! Can't play songs on Android that I imported locally from my computer

I've read from many places that if Spotify doesn't have songs in its database that I want, as a Premium user I can upload my own files from my computer to "fill in the gaps." I tried doing this, but after I upload the songs onto my computer, I can on...

Regular

I've read from many places that if Spotify doesn't have songs in its database that I want, as a Premium user I can upload my own files from my computer to "fill in the gaps." I tried doing this, but ...

LitrioN

Gig Goer

9441 Views

13 replies

0 likes

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  • 13 replies
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Last played track not available on restart

Hi, Whenever I have a track playing and I remove the headphones so the music stops I lose the track that was playing. It seems that after a while the app closes itself so I can't see the album art on the widget. when I open the app for a second I can...

Newbie

Hi,   Whenever I have a track playing and I remove the headphones so the music stops I lose the track that was playing. It seems that after a while the app closes itself so I can't see the a...

372 Views

0 replies

0 likes

  • 372 Views
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Some Local Songs are available, some aren't

Hey Guys I've got a Problem. Some of my Local Files won't play on my Mobile Phone and i just added some new files to my playlist and my Phone immediatelly started to download them and they're available to play but some other aren't even if i add them...

Casual Listener

Hey Guys I've got a Problem.  Some of my Local Files won't play on my Mobile Phone and i just added some new files to my playlist and my Phone immediatelly started to download them and they'r...

DanielINH

Casual Listener

993 Views

4 replies

0 likes

  • 993 Views
  • 4 replies
  • 0 likes