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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6872 Views

0 replies

7 likes

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normal sound over speakers, broken sound with In-Ears

Hello, I use Samsung GT-i9000 with Firmware Version 2.2 I installed the newest Version of Spotify and I´m Premium User. I use Vivanco In-Ears. When I listen to music via Spotify using the integrated speakers from my mobile phone, music sounds correct...

Casual Listener

Hello, I use Samsung GT-i9000 with Firmware Version 2.2  I installed the newest Version of Spotify and I´m Premium User. I use Vivanco In-Ears.   When I listen to music via Spotif...

Stelzbock44

Casual Listener

369 Views

2 replies

0 likes

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Random Auto Play after Update to android 4.4.2 -

I recently updated to KitKat 4.4.2 after the update Spotify random starts playing even though no action has been taken. I have tried unistalling/reinstalling spotify, going to offline mode, and nothing works. The battery drain is significant and ther...

Casual Listener

I recently updated to KitKat 4.4.2 after the update Spotify random starts playing even though no action has been taken. I have tried unistalling/reinstalling spotify, going to offline mode, and nothi...

tntblue1976

Newbie

1059 Views

3 replies

1 likes

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Galaxy S5: Keeping Screen Active in the Car.

How do I keep my Spotify screen active while in the car? I could do so with Pandora, but can't seem to figure out how to do it with Spotify. I like being able to "thumbs up" or thumbs down" a song while in the car.

Newbie

How do I keep my Spotify screen active while in the car?  I could do so with Pandora, but can't seem to figure out how to do it with Spotify. I like being able to "thumbs up" or thumbs down" a s...

Peter__

Community Legend

1077 Views

2 replies

0 likes

Active Screen
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Problem connecting as a remote

Im trying to connect my phone as a romeote for spotify but spotify wont find my phone as a device. I saw somewhere that my PC needs to be connected wirelessly for it to work.So my question is:How do i connect my phone to a wired PC?

Casual Listener

Im trying to connect my phone as a romeote for spotify but spotify wont find my phone as a device.  I saw somewhere that my PC needs to be connected wirelessly for it to work. So my question...

Peter__

Community Legend

450 Views

4 replies

0 likes

  • 450 Views
  • 4 replies
  • 0 likes

Randomly switching to playlist overview during playblack

Recently I've been noticing that when I'm listening to a playlist, the Now Playing/playback screen will randomly just switch back to the Playlist Overview, as if I hit the X in the upper left corner. This just started happening in the last week or tw...

Regular

Recently I've been noticing that when I'm listening to a playlist, the Now Playing/playback screen will randomly just switch back to the Playlist Overview, as if I hit the X in the upper left corner....

233 Views

0 replies

0 likes

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double... triple albums.. track listing wrong order

Hey on the new looking android app... 1.0.0.82.... when I save an album to "your music" after a while the tracks will be in the wrong order... for example track 1 from cd 2 will become the first track.... followed by track 1 from cd1.... hate this so...

Regular

Hey on the new looking android app... 1.0.0.82.... when I save an album to "your music" after a while the tracks will be in the wrong order... for example track 1 from cd 2 will become the first trac...

Peter__

Community Legend

331 Views

1 replies

0 likes

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Solved!! We're PAYING for Android access, so why is "SHUFFLE" forced down our throats?

Really curious here guys: The new Android redesign looks OK (to be honest seems really over-designed, the kind of thing a 22 year old with a $3000 Apple computer and about $0 of UX sense would make) But why is there a "SHUFFLE" button that takes up 1...

Music Fan

Really curious here guys: The new Android redesign looks OK (to be honest seems really over-designed, the kind of thing a 22 year old with a $3000 Apple computer and about $0 of UX sense would m...

blake

Community Legend

590 Views

2 replies

0 likes

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Entire Android OS Crashes with Spotify over Car Bluetooth

Hey all, I recently updated my Spotify app to the most recent version and brought over my iTunes library into My Music, and soon after doing both things I started encountering an issue with playback on my HTC One (M7). For some reason, after making t...

Casual Listener

Hey all,   I recently updated my Spotify app to the most recent version and brought over my iTunes library into My Music, and soon after doing both things I started encountering an issue wit...

396 Views

0 replies

0 likes

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Offline Music Deleted After Phone Restart

Hey everyone!I have been expirencing this issue where every time I restart my phone, all my offline music on Spotify needs to be redownloaded. I feel like this defeats the purpose of offline mode. I have a feeling it's a bug so I tried redownloading ...

Casual Listener

Hey everyone! I have been expirencing this issue where every time I restart my phone, all my offline music on Spotify needs to be redownloaded. I feel like this defeats the purpose of offline mode...

Peter__

Community Legend

1635 Views

1 replies

4 likes

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  • 1 replies
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Sync storage on Android

Hello there. I hope someone can assist me. I got a Sony Xperia Z2 and i only got 16 GB internal memory (12 Available). My synchronized playlist which contains 2516 songs takes up around 7GB of storage in normal quality. How is it possible for me to s...

Casual Listener

Hello there.   I hope someone can assist me. I got a Sony Xperia Z2 and i only got 16 GB internal memory (12 Available). My synchronized playlist which contains 2516 songs takes up around ...

GruZet

Casual Listener

1054 Views

2 replies

0 likes

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Crashes to login screen, spotify has stopped working.

Hi! I bought a Galaxy S5 a few days ago and the first thing i install on a new phone is spotify, and it worked for about 30 minuts until a update came along. So the phone was running last version of android AND spotify and it crashed, if i go from my...

Visitor

Hi!       I bought a Galaxy S5 a few days ago and the first thing i install on a new phone is spotify, and it worked for about 30 minuts until a update came along. So the phone...

user-removed

Not applicable

636 Views

3 replies

0 likes

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Solved!! Trying to log in from a different country

Hi. I use spotify from Turkey. It has newly entered our borders. I normally use spotify from my samsung tablet. But lately when i try to login it gives me.an error saying "trying to login from a different country" (i dont know if this is the exact me...

Regular

Hi. I use spotify from Turkey. It has newly entered our borders. I normally use spotify from my samsung tablet. But lately when i try to login it gives me.an error saying "trying to login from a diff...

Sareban

Regular

3252 Views

8 replies

0 likes

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Spotify Connect disconnects

I use Spotify Connect a lot with my B&O A9 and works very good. However, my smartphone (an HTC One M7) disconnects from my A9 after 3 or 4 songs, no matter if the screen is on or off, if I leave the Spotify application. This brings some problems: I c...

Casual Listener

I use Spotify Connect a lot with my B&O A9 and works very good. However, my smartphone (an HTC One M7) disconnects from my A9 after 3 or 4 songs, no matter if the screen is on or off, if I leave ...

AdLentis

Regular

1943 Views

3 replies

1 likes

  • 1943 Views
  • 3 replies
  • 1 likes

songs stop after 5 sec?

Every time I play music the song will stop after 5 sec no matter what. I have spotify on my GS4, has anyone else experienced this problem ir know how to fix it?

Newbie

Every time I play music the song will stop after 5 sec no matter what. I have spotify on my GS4, has anyone else experienced this problem ir know how to fix it?

NorwegianWood

Regular

1255 Views

2 replies

1 likes

  • 1255 Views
  • 2 replies
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Solved!! Downloaded songs disappear

Hello, I have about 5 versions of the downloaded songs of my playlists on my phone, but the app keeps loosing the songs, I have filled up a 64GB SD chip redownloading, and redownloading, How do I get the app to recoginize the downloaded songs? Seriou...

Roadie

Hello, I have about 5 versions of the downloaded songs of my playlists on my phone, but the app keeps loosing the songs, I have filled up a 64GB SD chip redownloading, and redownloading, How do I get...

A-Neil

Newbie

54000 Views

22 replies

3 likes

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Solved!! Nexus 5 Spotify "No SD card, no room for data"

I see this issue was a problem about a year ago but I never had it on my previous phones. Suddenly, my phone will no longer run spotify. The app starts and I get a blank spotify background screen. After reinstalling or deleted app data I just get "Sp...

Newbie

I see this issue was a problem about a year ago but I never had it on my previous phones. Suddenly, my phone will no longer run spotify. The app starts and I get a blank spotify background screen. Af...

Joe

Community Legend

576 Views

1 replies

0 likes

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Solved!! spotify connect stopped working

I've been a spotify premium customer for some time and use a Pioneer AV receiver that I normally connect to using Spotify Connect on HTC One (m8). I switched to a new Vodafone contract that includes a spotify subscription and ever since on new accoun...

Regular

I've been a spotify premium customer for some time and use a Pioneer AV receiver that I normally connect to using Spotify Connect on HTC One (m8). I switched to a new Vodafone contract that includes ...

Peter__

Community Legend

2081 Views

4 replies

0 likes

Android
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I cant play songs offline anymore

So after the recent update i cant play my songs anymore unless i am online, go to my profile and choose playlist. Then i see all the albums i have and can start an album. Once the album is started i can go out of my profile and the album plays normal...

Newbie

So after the recent update i cant play my songs anymore unless i am online, go to my profile and choose playlist. Then i see all the albums i have and can start an album.  Once the album is star...

Joe

Community Legend

451 Views

1 replies

0 likes

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  • 1 replies
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Can't undownload playlists until they are completely downloaded

I have a playlist that was syncing with my computer, but my Samsung Galaxy S3 san out of space and the playlist stopped downloading. I turned the playlist to not available offline but I can't undownload all the songs that were already downloaded. It'...

Casual Listener

I have a playlist that was syncing with my computer, but my Samsung Galaxy S3 san out of space and the playlist stopped downloading. I turned the playlist to not available offline but I can't undownl...

Joe

Community Legend

385 Views

1 replies

0 likes

  • 385 Views
  • 1 replies
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