Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
387843 Views
545 replies
34 likes
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
Every time I try to use the android app on my Samsung Galaxy tab the annoying message of 'Unfortunately, Spotify has stopped. Is this happening for others?
Every time I try to use the android app on my Samsung Galaxy tab the annoying message of 'Unfortunately, Spotify has stopped. Is this happening for others?
Casual Listener
3302 Views
4 replies
0 likes
On my playlists I have the option to download for use whle offline. Then there is trhe offline mode. I can toggle the offline mode on/off in my settings, or toggle it for each individual playlist. I understand that offline downloads this music for us...
On my playlists I have the option to download for use whle offline. Then there is trhe offline mode. I can toggle the offline mode on/off in my settings, or toggle it for each individual playlist. I ...
Casual Listener
5315 Views
2 replies
0 likes
I found a feature idea requesting to implement normalization or volume leveling for Spotify mobile versions. It would seem that this feature is now implemented. This is practical when you're listening in shuffle mode, but it sometimes degrades sound ...
I found a feature idea requesting to implement normalization or volume leveling for Spotify mobile versions. It would seem that this feature is now implemented. This is practical ...
533 Views
0 replies
2 likes
I could just be missing the contact customer service part, but I have looked all over for it. This is highly aggravating that we cannot send an email to someone and get our questions answered. I really do not care much for going to a forum and it bei...
I could just be missing the contact customer service part, but I have looked all over for it. This is highly aggravating that we cannot send an email to someone and get our questions answered.&...
Community Legend
471 Views
1 replies
0 likes
I've started to discover Spotify Connect and thought I'd be able to play songs on my laptop using my phone via Spotify connect. However no device shows up on on my android phone. I know the phone is connected as it shows up on Spotify on my laptop......
I've started to discover Spotify Connect and thought I'd be able to play songs on my laptop using my phone via Spotify connect. However no device shows up on on my android phone. I know th...
Regular
2407 Views
5 replies
0 likes
HI I am thinking about moving to the Vodafone plan and getting the new HTC ONE M8 phone, im happy with my Galaxy s2 and preimuim spoity account on there but i work for Vodafone now so get a great deal. My query is when i move to Vodafone and install ...
HI I am thinking about moving to the Vodafone plan and getting the new HTC ONE M8 phone, im happy with my Galaxy s2 and preimuim spoity account on there but i work for Vodafone now so get a great dea...
Regular
1091 Views
9 replies
0 likes
This song title is missing from search results:'Foolish' by Johnny Mathis
This song title is missing from search results: 'Foolish' by Johnny Mathis
Casual Listener
607 Views
3 replies
0 likes
Hi! I'm using Spotify Premium to download music in my tablet (Samsung Galaxy Tab 3) and recently some of it disappeared. It seems that only the most recently added songs are available. This is especially upsetting because I pay for the Preium account...
Hi! I'm using Spotify Premium to download music in my tablet (Samsung Galaxy Tab 3) and recently some of it disappeared. It seems that only the most recently added songs are available. This is ...
Community Legend
592 Views
2 replies
0 likes
How do I disable album artwork taking over my lock screen?
How do I disable album artwork taking over my lock screen?
Community Legend
3443 Views
3 replies
5 likes
As a premium user I've enjoyed being able to listen to my music even while offline on my phone. Unfortunately, in order for all my music to fit on my phone (16gb) I have to download the music into Normal Quality (96 kbs). This is fine for when I do n...
As a premium user I've enjoyed being able to listen to my music even while offline on my phone. Unfortunately, in order for all my music to fit on my phone (16gb) I have to download the music into No...
Regular
5584 Views
4 replies
0 likes
I've been a premium subsriber for about two years now. I've aquired ateast five more for you guys. So really want help or Im done forever. I have an older phone, Samsung Galaxy Stellar but its Iin great shape. I've used sd for offline spotify since y...
I've been a premium subsriber for about two years now. I've aquired ateast five more for you guys. So really want help or Im done forever. I have an older phone, Samsung Galaxy Stellar but its Iin g...
Community Legend
680 Views
3 replies
0 likes
Hi folks, I just noticed today that spotify connect has rolled out to my account - my iPad and HTC one x can control each other. Great stuff. Htc One x is on Spotify app version 0.7.6So I dug out an old HTC desire intending to use it at home, always ...
Hi folks, I just noticed today that spotify connect has rolled out to my account - my iPad and HTC one x can control each other. Great stuff. Htc One x is on Spotify app version 0.7.6 So I dug ou...
Casual Listener
5302 Views
5 replies
1 likes
When I played some songs through connect that I have offline on my phone but not on my tablet, I noticed the remote won't have any metadata (except the time of the song). For example, I played a song called The Mark over connect. When I opened fullsc...
When I played some songs through connect that I have offline on my phone but not on my tablet, I noticed the remote won't have any metadata (except the time of the song). For example, I played ...
Community Legend
497 Views
3 replies
0 likes
Hi, I am investigating building an alarm clock app for Android that exclusively plays Spotify music as alarms.I have a feature request in mind. I have lots of music downloaded to my phone, and I would like to be able to wake up to it without streamin...
Hi, I am investigating building an alarm clock app for Android that exclusively plays Spotify music as alarms. I have a feature request in mind. I have lots of music downloaded to my phone, and I ...
Community Legend
1646 Views
1 replies
1 likes
Hello!I'm having trouble to connect my phone and tablet to my samsung wam unit. I can play the Tunein application without any problems. But spotify can't find my speaker allthough they are connected to the same wifi.Does anybody have a solutions to t...
Hello! I'm having trouble to connect my phone and tablet to my samsung wam unit. I can play the Tunein application without any problems. But spotify can't find my speaker allthough they are c...
Community Legend
584 Views
1 replies
0 likes
Hi, I'm on a Galaxy S4. A mod tried to fix my problem of not being able to sync with Facebook [random #s as username, no pic] but was unable, they deleted my account and moved my playlists over to a new account, one that was not signed in through Fac...
Hi, I'm on a Galaxy S4. A mod tried to fix my problem of not being able to sync with Facebook [random #s as username, no pic] but was unable, they deleted my account and moved my playlists over...
Casual Listener
505 Views
2 replies
0 likes
Hello, it is possible to activate the grey bassboost function? http://s14.directupload.net/images/140808/88b9w28n.png
Hello, it is possible to activate the grey bassboost function? http://s14.directupload.net/images/140808/88b9w28n.png
Not applicable
1089 Views
2 replies
0 likes
Since downloading and using spotify my picture library has become full of album artwork from spotify that redownloads whenever I delete it. Is there a way to stop this artwork appearing in my pictures library?
Since downloading and using spotify my picture library has become full of album artwork from spotify that redownloads whenever I delete it. Is there a way to stop this artwork appearing in my picture...
Community Legend
5228 Views
8 replies
0 likes
On my android app (LG G2 phone) my name on my profile shows up as numbers (12145339237) and my picture wont show up. I have linked my account with my facebook (thats what i se to sign in) i have tried logging in and out multiple times and reinstallin...
On my android app (LG G2 phone) my name on my profile shows up as numbers (12145339237) and my picture wont show up. I have linked my account with my facebook (thats what i se to sign in) i have tri...
Community Legend
605 Views
1 replies
0 likes
Hi, I just changed my account on premium, in order to be able to download my playlists. But it's not possible, as on my desktop there is no button "available offline" at the top of the playlist and there isn't any green or black or grey arrow to show...
Hi, I just changed my account on premium, in order to be able to download my playlists. But it's not possible, as on my desktop there is no button "available offline" at the top of the playlist a...
Community Legend
549 Views
2 replies
0 likes
