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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

375751 Views

541 replies

34 likes

Account
Free
  • 375751 Views
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  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7538 Views

0 replies

7 likes

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downloaded music disappears

Hi! I'm using Spotify Premium to download music in my tablet (Samsung Galaxy Tab 3) and recently some of it disappeared. It seems that only the most recently added songs are available. This is especially upsetting because I pay for the Preium account...

Newbie

Hi!  I'm using Spotify Premium to download music in my tablet (Samsung Galaxy Tab 3) and recently some of it disappeared. It seems that only the most recently added songs are available. This is ...

Daniel

Community Legend

585 Views

2 replies

0 likes

  • 585 Views
  • 2 replies
  • 0 likes

Disable album art

How do I disable album artwork taking over my lock screen?

Casual Listener

How do I disable album artwork taking over my lock screen?

Daniel

Community Legend

3404 Views

3 replies

5 likes

  • 3404 Views
  • 3 replies
  • 5 likes

Solved!! Question about streaming while music is downloaded

As a premium user I've enjoyed being able to listen to my music even while offline on my phone. Unfortunately, in order for all my music to fit on my phone (16gb) I have to download the music into Normal Quality (96 kbs). This is fine for when I do n...

Regular

As a premium user I've enjoyed being able to listen to my music even while offline on my phone. Unfortunately, in order for all my music to fit on my phone (16gb) I have to download the music into No...

werepancake

Regular

5517 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

SD CARD Problems! Help!

I've been a premium subsriber for about two years now. I've aquired ateast five more for you guys. So really want help or Im done forever. I have an older phone, Samsung Galaxy Stellar but its Iin great shape. I've used sd for offline spotify since y...

Casual Listener

I've been a premium subsriber for about two years now. I've aquired ateast five more for you guys. So really want help or Im done forever. I have an older phone, Samsung Galaxy Stellar but its Iin g...

Joe

Community Legend

661 Views

3 replies

0 likes

Other
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  • 3 replies
  • 0 likes

Solved!! spotify connect, android 2.2

Hi folks, I just noticed today that spotify connect has rolled out to my account - my iPad and HTC one x can control each other. Great stuff. Htc One x is on Spotify app version 0.7.6So I dug out an old HTC desire intending to use it at home, always ...

Newbie

Hi folks, I just noticed today that spotify connect has rolled out to my account - my iPad and HTC one x can control each other. Great stuff. Htc One x is on Spotify app version 0.7.6 So I dug ou...

redswan

Casual Listener

5277 Views

5 replies

1 likes

Connect
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  • 1 likes

[Minor bug] Bug when playing through Spotify connect

When I played some songs through connect that I have offline on my phone but not on my tablet, I noticed the remote won't have any metadata (except the time of the song). For example, I played a song called The Mark over connect. When I opened fullsc...

Casual Listener

When I played some songs through connect that I have offline on my phone but not on my tablet, I noticed the remote won't have any metadata (except the time of the song).  For example, I played ...

Joe

Community Legend

478 Views

3 replies

0 likes

  • 478 Views
  • 3 replies
  • 0 likes

API access music "offline"

Hi, I am investigating building an alarm clock app for Android that exclusively plays Spotify music as alarms.I have a feature request in mind. I have lots of music downloaded to my phone, and I would like to be able to wake up to it without streamin...

Newbie

Hi, I am investigating building an alarm clock app for Android that exclusively plays Spotify music as alarms. I have a feature request in mind. I have lots of music downloaded to my phone, and I ...

Joe

Community Legend

1630 Views

1 replies

1 likes

  • 1630 Views
  • 1 replies
  • 1 likes

Spotify + Samsung WAM

Hello!I'm having trouble to connect my phone and tablet to my samsung wam unit. I can play the Tunein application without any problems. But spotify can't find my speaker allthough they are connected to the same wifi.Does anybody have a solutions to t...

Newbie

Hello! I'm having trouble to connect my phone and tablet to my samsung wam unit. I can play the Tunein application without any problems.  But spotify can't find my speaker allthough they are c...

Joe

Community Legend

565 Views

1 replies

0 likes

  • 565 Views
  • 1 replies
  • 0 likes

Unable to sync Facebook, user name string of #s, no pic.

Hi, I'm on a Galaxy S4. A mod tried to fix my problem of not being able to sync with Facebook [random #s as username, no pic] but was unable, they deleted my account and moved my playlists over to a new account, one that was not signed in through Fac...

Casual Listener

Hi, I'm on a Galaxy S4.  A mod tried to fix my problem of not being able to sync with Facebook [random #s as username, no pic] but was unable, they deleted my account and moved my playlists over...

JFe138

Casual Listener

496 Views

2 replies

0 likes

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  • 2 replies
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Solved!! How to activate the Bassbosst

Hello, it is possible to activate the grey bassboost function? http://s14.directupload.net/images/140808/88b9w28n.png

Visitor

Hello,   it is possible to activate the grey bassboost function?   http://s14.directupload.net/images/140808/88b9w28n.png

user-removed

Not applicable

1066 Views

2 replies

0 likes

  • 1066 Views
  • 2 replies
  • 0 likes

Solved!! Album artwork in picture library

Since downloading and using spotify my picture library has become full of album artwork from spotify that redownloads whenever I delete it. Is there a way to stop this artwork appearing in my pictures library?

Casual Listener

Since downloading and using spotify my picture library has become full of album artwork from spotify that redownloads whenever I delete it. Is there a way to stop this artwork appearing in my picture...

Daniel

Community Legend

5156 Views

8 replies

0 likes

  • 5156 Views
  • 8 replies
  • 0 likes

shows my name as numbers with no picture android

On my android app (LG G2 phone) my name on my profile shows up as numbers (12145339237) and my picture wont show up. I have linked my account with my facebook (thats what i se to sign in) i have tried logging in and out multiple times and reinstallin...

Newbie

On my android app (LG G2 phone) my name on my profile shows up as numbers (12145339237) and my picture wont show up. I have linked my account with my facebook (thats what i se to sign in) i have tri...

Daniel

Community Legend

599 Views

1 replies

0 likes

Android
Help
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offline

Hi, I just changed my account on premium, in order to be able to download my playlists. But it's not possible, as on my desktop there is no button "available offline" at the top of the playlist and there isn't any green or black or grey arrow to show...

Newbie

Hi, I just changed my account on premium, in order to be able to download my playlists. But it's not possible, as on my desktop there is no button "available offline" at the top of the playlist a...

Daniel

Community Legend

532 Views

2 replies

0 likes

  • 532 Views
  • 2 replies
  • 0 likes

The playlist radio function is seriously flawed

Why is the radio function getting worse and worse? Not only does it keep repeating the same songs over and over and over and over again, until I feel like killing someone (or myself). But also the songs that it plays appear to be quite random and cli...

Casual Listener

Why is the radio function getting worse and worse? Not only does it keep repeating the same songs over and over and over and over again, until I feel like killing someone (or myself). But also the so...

dinomight

Spotify Star

566 Views

1 replies

1 likes

  • 566 Views
  • 1 replies
  • 1 likes

Bug or intended feature?

Hi guys, So, I am using my Android phone connected via BT to my Radio in a car and listening to my own music on a way to work. Every day stereotype, I was always happy. Today morning however, something weird happened. First four songs from my playlis...

Casual Listener

Hi guys,    So, I am using my Android phone connected via BT to my Radio in a car and listening to my own music on a way to work. Every day stereotype, I was always happy.   To...

Joe

Community Legend

861 Views

6 replies

0 likes

  • 861 Views
  • 6 replies
  • 0 likes

Spotify Really Quiet Compared to Google Maps

I usually have spotify on in background while I drive and use google maps for navigation. The problem is that the google voice is so loud compared to spotify that to avoid being boomed at painfully loud I have to turn volume down to a point where I c...

Casual Listener

I usually have spotify on in background while I drive and use google maps for navigation.  The problem is that the google voice is so loud compared to spotify that to avoid being boomed at painf...

TooManyNames

Casual Listener

3209 Views

5 replies

0 likes

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Can't see new playlist on my Samsung S3. This is a first.

I created a playlist, then created another modified playlist from the original with a modified name. It shows up on my laptop, but not on my phone. Waited overnight to see if it would appear eventually, but it did not. Rename it. Still no show. Why c...

Casual Listener

I created a playlist, then created another modified playlist from the original with a modified name. It shows up on my laptop, but not on my phone. Waited overnight to see if it would appear eventual...

Daniel

Community Legend

548 Views

1 replies

0 likes

  • 548 Views
  • 1 replies
  • 0 likes

Last play position lost if closing app

Hi all! On Android app (updated to last version, of course) I notice an annoying problem: if the app itself is closed (or phone restarted and so on), when re-opening it doesn't "remember" last playing position! This is very bothering, and I don't thi...

Music Fan

Hi all! On Android app (updated to last version, of course) I notice an annoying problem: if the app itself is closed (or phone restarted and so on), when re-opening it doesn't "remember" last playin...

Daniel

Community Legend

387 Views

1 replies

0 likes

  • 387 Views
  • 1 replies
  • 0 likes

Solved!! Spotify bug

Hi, I got a bug with Spotify so Evert time when im listening to music and my phone screen turns off, Spotify wont play the next track!

Regular

Hi, I got a bug with Spotify so Evert time when im listening to music and my phone screen turns off, Spotify wont play the next track!

brmedeiros

Newbie

3064 Views

12 replies

1 likes

bug
  • 3064 Views
  • 12 replies
  • 1 likes