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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

114336 Views

26 replies

4 likes

  • 114336 Views
  • 26 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Roadie

229865 Views

148 replies

11 likes

Android
autoplay
bluetooth
  • 229865 Views
  • 148 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

588865 Views

79 replies

3 likes

  • 588865 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Jh011

Visitor

484109 Views

580 replies

42 likes

Account
Free
  • 484109 Views
  • 580 replies
  • 42 likes

Microphone activated while listening to music on Spotify

Hello everyone, I'm listening to my music with my brand new Beats Mixr headset and so far, so good. But recently, I came across a little problem (maybe bigger than little after all) that is bugging me : I hear everything that is going on through my m...

Newbie

Hello everyone,   I'm listening to my music with my brand new Beats Mixr headset and so far, so good. But recently, I came across a little problem (maybe bigger than little after all) that i...

Daniel

Community Legend

5938 Views

1 replies

0 likes

  • 5938 Views
  • 1 replies
  • 0 likes

Release Notes - Spotify for Android (1.0.0.70) Sony Experia / Android 4.4.4

I've just downloaded Spotify on my new phone Sony Experia / Android 4.4.4. But it won't start. I get the message ~"Spotify is unfortunately stopped" with an option to send an error report, which I have done. I'm signed up for Premium. Any clues? //Af...

Newbie

I've just downloaded Spotify on my new phone Sony Experia / Android 4.4.4.  But it won't start. I get the message ~"Spotify is unfortunately stopped" with an option to send an error report,...

user-removed

Not applicable

533 Views

1 replies

0 likes

  • 533 Views
  • 1 replies
  • 0 likes

Solved!! I can not delete my subscription to a list

Hola, desde hace mucho tiempo estoy intentando dejar de seguir la lista http://open.spotify.com/user/josemanuelp10/top/tracks pero es imposible!! siempre vuelve a aparecer, una y otra vez. Esto me sucede tanto en la versión PC como en Android e Ipad....

Casual Listener

Hola, desde hace mucho tiempo estoy intentando dejar de seguir la lista  http://open.spotify.com/user/josemanuelp10/top/tracks pero es imposible!! siempre vuelve a aparecer, una y otra vez. Es...

luismluque

Casual Listener

602 Views

2 replies

0 likes

  • 602 Views
  • 2 replies
  • 0 likes

Playlist won't update to cell

So, I just deleted every track on my starred playlist. I then proceded to add some 500 songs to the same playlist (some new, some old). The starred playlist on my cell won't update to match the new playlist on my computer - it shows the same songs as...

Visitor

So, I just deleted every track on my starred playlist. I then proceded to add some 500 songs to the same playlist (some new, some old). The starred playlist on my cell won't update to match the new p...

Daniel

Community Legend

1335 Views

3 replies

0 likes

  • 1335 Views
  • 3 replies
  • 0 likes

Can't log into Spotify via facebook - No keyboard appearing

I've been trying to log into Spotify on my xperia SP through facebook but I'm unable to because when I try to enter my email and password, no keyboard is appearing. I've tried reinstalling the app and using a different keyboard (even though it's work...

Casual Listener

I've been trying to log into Spotify on my xperia SP through facebook but I'm unable to because when I try to enter my email and password, no keyboard is appearing. I've tried reinstalling the app an...

Daniel

Community Legend

1169 Views

2 replies

0 likes

  • 1169 Views
  • 2 replies
  • 0 likes

Kindle Fire Skipping Tracks

To whom it may concern, I use spotify frequently on my kindle (and it's freaking awesome), but there's just one nuisance. When I shuffle play spotify works perfectly fine, but when I tap on a specific song, it skips to the next song after that (next ...

Gig Goer

To whom it may concern, I use spotify frequently on my kindle (and it's freaking awesome), but there's just one nuisance. When I shuffle play spotify works perfectly fine, but when I tap on a speci...

ProMusicophile

Gig Goer

793 Views

3 replies

0 likes

  • 793 Views
  • 3 replies
  • 0 likes

search bar - oops, something went wrong! try again...

He guys!, I am using the android app on my HTC One M8. I can't search for any music, it just says something went wrong and to try again. Clicking try again does nothing. All my saved music seems to be working fine. Anyone got any ideas?

Casual Listener

He guys!, I am using the android app on my HTC One M8. I can't search for any music, it just says something went wrong and to try again. Clicking try again does nothing. All my saved music seems to b...

Peter__

Community Legend

4287 Views

1 replies

0 likes

  • 4287 Views
  • 1 replies
  • 0 likes

Equaliser apps not working

For some reason, neither android music fx or equalizer app are working.Using a Samsung s4. Tried adapt sound setting with music unchecked, reinstalling equalizer, to no avail.When you set it to android equaliser, you can play with the equaliser slide...

Casual Listener

For some reason, neither android music fx or equalizer app are working. Using a Samsung s4. Tried adapt sound setting with music unchecked, reinstalling equalizer, to no avail. When you set it to a...

Peter__

Community Legend

1045 Views

1 replies

0 likes

  • 1045 Views
  • 1 replies
  • 0 likes

Own music not able to play with Spotify Connect

Hi, Today (as any regular day) i was using spotify with the connect feature to stream music to my Gramofon. I have several albums on my computer which i couldn't find on Spotify so i created a playlist and synced the music to my HTC One. After the sy...

Newbie

Hi, Today (as any regular day) i was using spotify with the connect feature to stream music to my Gramofon. I have several albums on my computer which i couldn't find on Spotify so i created a...

Peter__

Community Legend

647 Views

1 replies

0 likes

  • 647 Views
  • 1 replies
  • 0 likes

Local files and the 3,333 offline sync limit

Could someone please clarify for me the handling of local files towards the limit of 3,333 offline tracks. It looks as if a local track is available in the Spotify catalog, it will be counted in the quota. See attachment - the first entry links to a ...

Casual Listener

Could someone please clarify for me the handling of local files towards the limit of 3,333 offline tracks.   It looks as if a local track is available in the Spotify catalog, it will be coun...

Peter__

Community Legend

520 Views

1 replies

0 likes

  • 520 Views
  • 1 replies
  • 0 likes

Spotify without facebook

I'm deleting facebook and still wish to keep my spotify and music, is there anything I could do? I don't want a Facebook anymore.

Newbie

I'm deleting facebook and still wish to keep my spotify and music, is there anything I could do? I don't want a Facebook anymore.

DragonsNJ2

Newbie

529 Views

2 replies

0 likes

  • 529 Views
  • 2 replies
  • 0 likes

audio problems with the spotify kindle version

when I stream spotify from my kindle fire hdx to the bluetooth speaker it fades or yiu miss part of the sound thlryed it on a ipad 1 and it works why not on the Kindle?

Regular

when I stream spotify from my kindle fire hdx to the bluetooth speaker it fades or yiu miss part of the sound thlryed it on a ipad 1 and it works why not on the Kindle?

Peter__

Community Legend

576 Views

1 replies

0 likes

  • 576 Views
  • 1 replies
  • 0 likes

It just keeps shuffling!

Can anyone explain to me why Spotify seems to continue operating in the background after I "exit" out of the app? If i pause a song and leave the app, and then come back later to resume listening to that song, a new song is playing and is already in ...

Newbie

Can anyone explain to me why Spotify seems to continue operating in the background after I "exit" out of the app?   If i pause a song and leave the app, and then come back later to resume li...

Peter__

Community Legend

610 Views

1 replies

0 likes

  • 610 Views
  • 1 replies
  • 0 likes

my starred playlist wont download

All of my playlists work if I download to be available offline except for my starred playlist. I have tried in downloading all of my playlists except from this one but this doesn't work. Larger playlists download without a problem....

Newbie

All of my playlists work if I download to be available offline except for my starred playlist. I have tried in downloading all of my playlists except from this one but this doesn't work. Larger playl...

Peter__

Community Legend

531 Views

1 replies

0 likes

  • 531 Views
  • 1 replies
  • 0 likes

Android does not detect PC in Deices

My PC detects my Android but not the reverse.  Please help.

Casual Listener

My PC detects my Android but not the reverse.  Please help.

Peter__

Community Legend

858 Views

1 replies

0 likes

Android App
devices
PC
  • 858 Views
  • 1 replies
  • 0 likes

Spotify Refusing To Recognize Premium Account

It has been 24 hours since I contacted Spotify about (surprise!) another problem they created. For some unknown reason (and despite Spotify consistently taking my money every month - including this one), my account how is on "shuffle play" (how cute)...

Gig Goer

It has been 24 hours since I contacted Spotify about (surprise!) another problem they created.  For some unknown reason (and despite Spotify consistently taking my money every month - including ...

Peter__

Community Legend

551 Views

1 replies

0 likes

  • 551 Views
  • 1 replies
  • 0 likes

Since this is the only way to log an error, bug, or derp. ( kem ad )

While listening to Eminem radio via mobile version (1.3.0.423) of spotiy on the galaxy note 3, the not so random ad "Kem Promise to love R&B best kept secret" come up but does not play. When i click shuffle play again, it prompts "music will play aft...

Newbie

While listening to Eminem radio via mobile version (1.3.0.423) of spotiy on the galaxy note 3, the not so random ad "Kem Promise to love R&B best kept secret" come up but does not play....

Peter__

Community Legend

504 Views

1 replies

0 likes

  • 504 Views
  • 1 replies
  • 0 likes

Spotify stopping randomly and not re-opening

I've been having the issue that Spotify is stopping when I open it sometimes. It usually happens only after I've opened it and then closed it, but sometimes will happen during the first time I try to open it after I restart my phone, which is the onl...

Regular

I've been having the issue that Spotify is stopping when I open it sometimes. It usually happens only after I've opened it and then closed it, but sometimes will happen during the first time I try to...

Peter__

Community Legend

485 Views

1 replies

0 likes

  • 485 Views
  • 1 replies
  • 0 likes

(solved) Tip - Cannot Log in on Android

I can only listen to Spotify offline on my Kindle Fire. I have downloaded music and Spotify would bring us the Brwse. Now..it has now begun requiring a login which I cannot do offline. so no music except my purchased CDs. Any suggestions?? It is usel...

Newbie

I can only listen to Spotify offline on my Kindle Fire. I have downloaded music and Spotify would bring us the Brwse. Now..it has now begun requiring a login which I cannot do offline. so no music ex...

Peter__

Community Legend

450 Views

1 replies

0 likes

  • 450 Views
  • 1 replies
  • 0 likes

premium not working android

i need help!so i got the premium, but it still says free! why?ive tried everything and its not working

Newbie

i need help! so i got the premium, but it still says free! why? ive tried everything and its not working

Peter__

Community Legend

445 Views

1 replies

0 likes

  • 445 Views
  • 1 replies
  • 0 likes