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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

387680 Views

545 replies

34 likes

Account
Free
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  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8042 Views

0 replies

7 likes

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I paid already but I cant upgrade to premium

我在lg g pro 2使用spotify,充值了預付卡,但在程式內仍不能使用premium功能,my spotify id : kennethfyleung. I paid already but I cant upgrade to premium

Regular

我在lg g pro 2使用spotify,充值了預付卡,但在程式內仍不能使用premium功能,my spotify id : kennethfyleung.     I paid already but I cant upgrade to premium

Zeaks

Regular

1374 Views

14 replies

0 likes

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Android Canada Issues

I'm not sure if this is an issue with just Canadian users or not. I've paid for premium service, desktop client works fine but the android app switches back to free promting me to upgrade. I need to log out, shut the app down and re-open it, 50% chan...

Regular

I'm not sure if this is an issue with just Canadian users or not. I've paid for premium service, desktop client works fine but the android app switches back to free promting me to upgrade. I need to ...

Zeaks

Regular

663 Views

4 replies

0 likes

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Ace Hardware advertisement freezes spotify

I've had this happen twice to me just now. An advertisement for Ace Hardware comes up, no sound plays during this ad and it stops at 30/30 seconds. Nothing I do gets music playing again except shutting the app down from recent apps and reopening.

Newbie

I've had this happen twice to me just now.   An advertisement for Ace Hardware comes up, no sound plays during this ad and it stops at 30/30 seconds.   Nothing I do gets music playi...

user-removed

Not applicable

581 Views

1 replies

0 likes

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Release Notes - Spotify for Android (1.2.0)

Android Release Notes What's new in version 1.2.0 New: Want to use Spotify Connect on any speakers? Plug a phone or tablet into both a charger and your speakers. Log in to the same Spotify account on another device, and use it as a remote. Fictitious...

Spotify Legend

Android Release Notes What's new in version 1.2.0 New: Want to use Spotify Connect on any speakers? Plug a phone or tablet into both a charger and your speakers. Log in to the same Spotify...

Goodman

Spotify Legend

2422 Views

5 replies

0 likes

1.2.0
Android
Release Notes
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Need Help getting a username instead of facebook login!!!!

I can oinly login using my facebook and i no long have my facebook and its rediculous cnstantly deactivating my facebook. Can someone please help me get a username instead of a FB login.

Newbie

I can oinly login using my facebook and i no long have my facebook and its rediculous cnstantly deactivating my facebook. Can someone please help me get a username instead of a FB login. 

kbrooksc

Community Legend

764 Views

1 replies

0 likes

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  • 1 replies
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Starred playlist

Hi. Im not sure how, but i managed to star 60-odd songs from a Garage Nation playlist. As it was a mistake i tried to delete them. As i only use android app i had to do this individually. I thought i had emptied the playlist buy it still showed as ho...

Visitor

Hi. Im not sure how, but i managed to star 60-odd songs from a Garage Nation playlist. As it was a mistake i tried to delete them. As i only use android app i had to do this individually. I thought i...

637 Views

0 replies

0 likes

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Playing music on Android from my personal library

I'm testing spotify, coming from Google Music, one of the features I'm missing is being able to add my own music, for example a track I have and is not available on spotify. I'd like to add it to a playlist and be able to play it on my phone. Can I d...

Regular

I'm testing spotify, coming from Google Music, one of the features I'm missing is being able to add my own music, for example a track I have and is not available on spotify. I'd like to add it to a p...

dinomight

Spotify Star

710 Views

5 replies

0 likes

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"number of tracks" missing from top of screen

In earlier versions of Spotify the program kept track of the numbe of tracks I had, am assuming so I could transfer to a flash drive or my ipod. How can I get this feature back??? It was nice to know that information. Please advise or let me know wha...

Casual Listener

In earlier versions of Spotify the program kept track of the numbe of tracks I had, am assuming so I could transfer to a flash drive or my ipod. How can I get this feature back???  It was nice t...

299 Views

0 replies

0 likes

  • 299 Views
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Offline mode how to?

I'm currently using Google Music as I was only able to get Spotify in my Country today. With Google Music I can set "stream on wifi only" and "download wifi only", then move a toggle "Downloaded" while I am in my car to only display music that is ava...

Regular

I'm currently using Google Music as I was only able to get Spotify in my Country today. With Google Music I can set "stream on wifi only" and "download wifi only", then move a toggle "Downloaded"&nbs...

user-removed

Not applicable

465 Views

1 replies

0 likes

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  • 0 likes

All "your music" vanished from android app

All of a sudden, my spotify library went missing from android app version 1.2.0.534. It only shows artists that I follow, no artist that I saved music or an album to "my music", tough. Playlists are still available, but aint that strange? Is there a ...

Casual Listener

All of a sudden, my spotify library went missing from android app version 1.2.0.534. It only shows artists that I follow, no artist that I saved music or an album to "my music", tough. Playlists are ...

zerinoid

Casual Listener

661 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

moving app to SD card

I would like to move the app to my SD card because it will have all my songs available offline

Casual Listener

I would like to move the app to my SD card because it will have all my songs available offline

dinomight

Spotify Star

1084 Views

6 replies

0 likes

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Samsung Galaxy Tab 2 7.0

Hey I wondring is it possible to have spotify on Samsung Galaxy Tab 2 7.0??

Casual Listener

Hey   I wondring is it possible to have spotify on Samsung Galaxy Tab 2 7.0?? 

transparent1

Newbie

3847 Views

5 replies

0 likes

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Someone else is using my Spotify account

Hi all. My music keeps getting paused and I get a message saying 'your Spotify account is in use elsewhere' I've posted in that big thread and the mod has logged me out of all devices, and I've changed my password too and still it happens. Is there a...

Casual Listener

Hi all.   My music keeps getting paused and I get a message saying 'your Spotify account is in use elsewhere'   I've posted in that big thread and the mod has logged me out of all d...

user-removed

Not applicable

2204 Views

4 replies

0 likes

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Location of Downloaded Tracks

Hi i use Spotify Premium on my android tablet. Is there anyway I can set the downloaded tracks ( which are used when offline/on the go) to be saved on my external sdcard and not on my device, as it's filling up quick and as a result I am having addit...

Casual Listener

Hi   i use Spotify Premium on my android tablet. Is there anyway I can set the downloaded tracks ( which are used when offline/on the go) to be saved on my external sdcard and not on my devi...

wq

Casual Listener

10253 Views

2 replies

0 likes

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Solved!! sound problems

So almost everyday I listing to spitify from my phone and recently every time I play a song it makes this really annoying buzzing sound. I know its the app because any other apps sound quality is fine. How do I fix this!!!!

Regular

So almost everyday I listing to spitify from my phone and recently every time I play a song it makes this really annoying buzzing sound. I know its the app because any other apps sound quality is fin...

SylenZ

Newbie

6455 Views

11 replies

0 likes

  • 6455 Views
  • 11 replies
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Wont accept my login Andriod app

Hi I'm going crazy, I'm paying for premium and this is the second time the app is messed it up without naming its usual bugs on the andriod app. My problem today is it wont let me login, sign up or anything on the app. Steps I have taken to solve thi...

Regular

Hi I'm going crazy, I'm paying for premium and this is the second time the app is messed it up without naming its usual bugs on the andriod app. My problem today is it wont let me login, sign up or...

gtshin

Regular

769 Views

7 replies

0 likes

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Do I have to delete everything to get extreme quality???

So I was using Spotify free for a short while and have now upgraded to premuium. I had around 50 songs that I went to download so I set extreme quality and downloaded the songs. I have now listened to them and there is no difference in sound quailty....

Casual Listener

So I was using Spotify free for a short while and have now upgraded to premuium. I had around 50 songs that I went to download so I set extreme quality and downloaded the songs. I have now listened t...

kbrooksc

Community Legend

475 Views

1 replies

0 likes

  • 475 Views
  • 1 replies
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I am really disappointed

Ok, I know you have to earn money, so I'm OK with the ads but seriously we have to pay for change the song? 1/5 from me. I'm really disappointed.

Casual Listener

Ok, I know you have to earn money, so I'm OK with the ads but seriously we have to pay for change the song? 1/5 from me. I'm really disappointed.

kbrooksc

Community Legend

609 Views

3 replies

0 likes

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Downloaded playlists keeps redownloading

I use a HTC One Max. I've noticed that the app removes the playlists already donwloaded and redownloads them when i restart the app. Basically spotify is constantly downloading playlists. This happens EVERYDAY. I've tried switching devices, but also ...

Newbie

I use a HTC One Max. I've noticed that the app removes the playlists already donwloaded and redownloads them when i restart the app. Basically spotify is constantly downloading playlists....

Chappers

Casual Listener

2696 Views

4 replies

0 likes

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Solved!! crossfade problem.

Hi I have spotify premium and I love the app. But latelety I'm having a issue with the crossfade. I like to use it all the time.. the issue is that I stops for like a second before the other song mixes in... I was hopeing you guys can fix it.. thanks...

Casual Listener

Hi I have spotify premium and I love the app. But latelety I'm having a issue with the crossfade. I like to use it all the time.. the issue is that I stops for like a second before the other song mix...

Belemsalazar

Newbie

1213 Views

5 replies

0 likes

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  • 0 likes