Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...
Visitor
106480 Views
26 replies
3 likes
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Music Fan
215899 Views
140 replies
10 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
569154 Views
78 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Music Fan
469463 Views
577 replies
40 likes
Hello everyone,I'm using the free version of Spotify. Suddenly the radio option has disappeared from the side menu in my app.I'm currently using Samsung Galaxy s3 version 4.3 and the app's version is 1.4.0.631 How can I fix that? I've tried to instal...
Hello everyone, I'm using the free version of Spotify. Suddenly the radio option has disappeared from the side menu in my app. I'm currently using Samsung Galaxy s3 version 4.3 and the app's...
Community Legend
748 Views
3 replies
0 likes
I keep get the Umusic add while play and it locks spotify up. I cant play any songs, unless i log out then log back in. I cant afford to up grade to premium. Can anyone help me with this?
I keep get the Umusic add while play and it locks spotify up. I cant play any songs, unless i log out then log back in. I cant afford to up grade to premium. Can anyone help me with this?
Community Legend
435 Views
1 replies
0 likes
Yesterday, I bought a tablet with Android and supposely, on the tablet version, we're able to choose which song we wanna play, but I can't. I have spotify on my pc and on my iPhone and they work just fine. I tried uninstalling and installing again bu...
Yesterday, I bought a tablet with Android and supposely, on the tablet version, we're able to choose which song we wanna play, but I can't. I have spotify on my pc and on my iPhone and they work just...
Not applicable
1251 Views
4 replies
1 likes
OKSo I tried to log in to Spotify, but each time it would log in for a split second, tell me I was offline (I wasn't), and then log back out. After reading a post on troubleshooting, I cleared the cache and data for the app. I then tried to log in ag...
OK So I tried to log in to Spotify, but each time it would log in for a split second, tell me I was offline (I wasn't), and then log back out. After reading a post on troubleshooting, I cleared th...
Community Legend
1370 Views
3 replies
0 likes
I am unable to download local files to the playlists on my app on my Andriod phone. The tracks just say "Track not available" both in offline and online mode. My device will not show up on the spotify on my desktop even though we are connected to the...
I am unable to download local files to the playlists on my app on my Andriod phone. The tracks just say "Track not available" both in offline and online mode. My device will not show up o...
Casual Listener
559 Views
2 replies
0 likes
I have 1.35gb of songs. I also happen to have a 7gb nano. In the past, it hassynced, then stopped and failed. The. It works again. I just addedsomenew songsand now it wnt sync, saying that the song won't fit...
I have 1.35gb of songs. I also happen to have a 7gb nano. In the past, it hassynced, then stopped and failed. The. It works again. I just addedsomenew songsand now it wnt sync, saying that the song w...
Not applicable
422 Views
1 replies
0 likes
The release notes for Spotify 1.4.0 say there's supposed to be a surprise when you tap the album art... The album art just zooms.. Or if you tap the album art on the track that's pka] ING your presented with a context menu... Am I missing something h...
The release notes for Spotify 1.4.0 say there's supposed to be a surprise when you tap the album art... The album art just zooms.. Or if you tap the album art on the track that's pka] ING your pres...
Not applicable
891 Views
3 replies
0 likes
Hi, How do I save my playlist on the SD card on my phone?? I have looked at similiar post but they are old posts that were dated in 2012 and I'm not sure they are up to date. They are also vague. Please help.
Hi, How do I save my playlist on the SD card on my phone?? I have looked at similiar post but they are old posts that were dated in 2012 and I'm not sure they are up to date. They are also vagu...
Newbie
1655 Views
2 replies
0 likes
Xperia Z1, all software (Android and Spotify) at latest version. Sometimes, the widget won't show on the lockscreen - I've no option to add an actual spotify widget, there isn't one in the list. Later, it'll just turn up again. No idea what changes i...
Xperia Z1, all software (Android and Spotify) at latest version. Sometimes, the widget won't show on the lockscreen - I've no option to add an actual spotify widget, there isn't one i...
Music Fan
562 Views
1 replies
1 likes
So everything was working just fine ever since I became a premium user (a few months now). Well I was trying to download 3 playlists so I could listen offline. Got the error that said not enough space, came on here, and figured it was trying to insta...
So everything was working just fine ever since I became a premium user (a few months now). Well I was trying to download 3 playlists so I could listen offline. Got the error that said not...
Community Legend
494 Views
1 replies
1 likes
I would love to know why I pay for a premium membership and I get that premium membership for about an hour when it decides that I dont have a premium anymore, I have a free membership and quits downloading my music. Then it decides that I actually d...
I would love to know why I pay for a premium membership and I get that premium membership for about an hour when it decides that I dont have a premium anymore, I have a free membership and quits down...
Community Legend
346 Views
1 replies
0 likes
I have used Spoifty for over a year now with many different phones (all Androids). It was working fine today until I made a new playlist on my computer and it didn't show up on my phone. I tried making it available in offline mode, tried force stoppi...
I have used Spoifty for over a year now with many different phones (all Androids). It was working fine today until I made a new playlist on my computer and it didn't show up on my phone. I tried maki...
Community Legend
1554 Views
2 replies
1 likes
Hi! I'm a premium user of spotify and I'm having some troubles. When I play a song it stars normally, but when I change it the whole system crashes and I have to restart my phone. I deleted data and cache, also reinstalled the appAny help? Thank you
Hi! I'm a premium user of spotify and I'm having some troubles. When I play a song it stars normally, but when I change it the whole system crashes and I have to restart my phone. I deleted data an...
Casual Listener
7841 Views
14 replies
0 likes
Got a Ue Mini boom speaker by logitech and Spotify skips and I lose out on a sec or so of the song and then it comes back any suggestions or should I return the Bluetooh speaker? Any suggestions or great bluetooh speaker you recommend let me know Tha...
Got a Ue Mini boom speaker by logitech and Spotify skips and I lose out on a sec or so of the song and then it comes back any suggestions or should I return the Bluetooh speaker? Any suggestions ...
Regular
709 Views
2 replies
0 likes
Last night I was hanging outside listening to an album and decided to queue up the next album. Worked fine. That album was coming to an end so I queued up another album. Well the album I was currently listening to ended up being queued a dozen times....
Last night I was hanging outside listening to an album and decided to queue up the next album. Worked fine. That album was coming to an end so I queued up another album. Well the album I was currentl...
Community Legend
1061 Views
3 replies
1 likes
Okay so yesterday there was an update and that has messed things up, a lot!, Good job Spotify, ever heard of testing? SO yesterday at home my phone randomly started connecting to a Nexus 5 device (I don't own such a device) and it was weird. I though...
Okay so yesterday there was an update and that has messed things up, a lot!, Good job Spotify, ever heard of testing? SO yesterday at home my phone randomly started connecting to a Nexus 5...
Community Legend
3528 Views
6 replies
0 likes
I have a Samsung GS3 4G and Spotify keep on pausing in offline mode whenever I loose signal or get the signal back again. ie. I can start playing music again after losing signal (like going into a tunnel) but when the signal gets back again the music...
I have a Samsung GS3 4G and Spotify keep on pausing in offline mode whenever I loose signal or get the signal back again. ie. I can start playing music again after losing signal (like going into a tu...
Community Legend
5482 Views
5 replies
0 likes
My Problem is that everytime when the Ad for "Die Sterne" is playing my Spotify stops and freeze. I net to restart Spotify then. I have Androit 4.2.1 on an Wiko Stairway. I think it is an Problem from Spotify. Because I use Spotify for about 5 months...
My Problem is that everytime when the Ad for "Die Sterne" is playing my Spotify stops and freeze. I net to restart Spotify then. I have Androit 4.2.1 on an Wiko Stairway. ...
Community Legend
1202 Views
4 replies
1 likes
Hello! Does anybody know how can I block Spotify's autostart at jack connection? I am using a different music app for music listening and don't want to use Spotify all the time, but I still wanna use it often. I already blocked every permissions with...
Hello! Does anybody know how can I block Spotify's autostart at jack connection? I am using a different music app for music listening and don't want to use Spotify all the time, but I still wanna use...
Community Legend
898 Views
1 replies
1 likes
I'm a premium user. I've been having a problem with Spotify for the last two or three M versions of CyanogenMod 11 for Galaxy S2.It's a problem that i can now perfectly identify and explain:So, sometimes the Spotify stops playing music. I go check th...
I'm a premium user. I've been having a problem with Spotify for the last two or three M versions of CyanogenMod 11 for Galaxy S2. It's a problem that i can now perfectly identify and ex...
Casual Listener
3145 Views
3 replies
0 likes
