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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

387250 Views

545 replies

34 likes

Account
Free
  • 387250 Views
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  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8039 Views

0 replies

7 likes

  • 8039 Views
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  • 7 likes

Audio skips in standby mode

Hello there.In Samsung Galaxy Note 2 with Android 4.4.2 sound skips any 1-2 minutes.Any solutions?Thanks and best regards

Music Fan

Hello there. In Samsung Galaxy Note 2 with Android 4.4.2 sound skips any 1-2 minutes. Any solutions? Thanks and best regards

ultradj83

Music Fan

890 Views

4 replies

0 likes

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  • 4 replies
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Solved!! Where has genre-based radio gone?

Since 'Radio' has been removed from the menu (and has now moved to 'Stations' under 'My Music'), how do you start a genre-based radio station?

Roadie

Since 'Radio' has been removed from the menu (and has now moved to 'Stations' under 'My Music'), how do you start a genre-based radio station?

voice_of_reason

Roadie

4694 Views

3 replies

0 likes

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  • 3 replies
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Android distortion issue playback

Hi When I play a song on my htc one m8 the sound is very distorted with quiet vocals and heavy bass lines making the music unlistenable.I am a long time user of spotify premium and wondering what could be wrong. It's not an EQ problem. Any help will ...

Newbie

Hi When I play a song on my htc one m8 the sound is very distorted with quiet vocals and heavy bass lines making the music unlistenable. I am a long time user of spotify premium and wondering ...

Daniel

Community Legend

1464 Views

1 replies

0 likes

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  • 1 replies
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I use spotify trial on my phone and it skips alot...what do i do?

When i start playing music from spotify, it starts to skip almost every 10 seconds...i dont know what to do!!! Please Help Me!!!

Newbie

When i start playing music from spotify, it starts to skip almost every 10 seconds...i dont know what to do!!! Please Help Me!!!

Daniel

Community Legend

311 Views

1 replies

0 likes

  • 311 Views
  • 1 replies
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adding music but won't show up???

So when I'm in the "discover" tab I'll click the little plus icon and it will turn to a green check but when I go to my music the song isn't there and then I'll go back to the discover tab and it will be a grey plus again like I never added it ?!?! I...

Newbie

So when I'm in the "discover" tab I'll click the little plus icon and it will turn to a green check but when I go to my music the song isn't there and then I'll go back to the discover tab and it wil...

dinomight

Spotify Star

689 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Solved!! Confused - offline listening

Hi guys, recently I've read this article and it made me a little confused, what do u think bout that? http://www.ecumenicalnews.com/article/spotify-free-mobile-and-tablet-users-can-now-listen-to-free-music-offline-on-the-popular-streaming-service-226...

Newbie

Hi guys,   recently I've read this article and it made me a little confused, what do u think bout that?   http://www.ecumenicalnews.com/article/spotify-free-mobile-and-tablet-users-...

kbrooksc

Community Legend

703 Views

2 replies

0 likes

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car stereo with Spotify control

Hi. I'm looking for a car stereo that is compatible with my nexus 5 and would allow me to control Spotify through the head unit. Any suggestions? Thanks.

Newbie

Hi. I'm looking for a car stereo that is compatible with my nexus 5 and would allow me to control Spotify through the head unit. Any suggestions? Thanks.

Oregonfire

Newbie

13751 Views

1 replies

1 likes

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  • 1 likes

BUG: missing song covers in offline mode on android

DescriptionI noticed that when I listen in offline mode, some tracks downloaded on my device doesn't have a cover (see attached screenshot). If I go online cover will be updated. But next time when I listen offline some covers are missing again. I wo...

Music Fan

Description I noticed that when I listen in offline mode, some tracks downloaded on my device doesn't have a cover (see attached screenshot). If I go online cover will be updated. But next time when...

787 Views

0 replies

0 likes

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[Android] Transparent Popup issue

hey guys, im not sure if im posting in the right forum so if i am, please move it to the proper one.. just wanted to report a transparent popup for premium upgrades on android L-preview, similar apps had this issue so i know its not really a bug but ...

Casual Listener

hey guys, im not sure if im posting in the right forum so if i am, please move it to the proper one.. just wanted to report a transparent popup for premium upgrades on android L-preview, similar ap...

equiliym

Casual Listener

923 Views

6 replies

0 likes

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Solved!! Spotify Connect - Android to Android - Trouble selecting active device

Hi everybody. I've just started with Spotify Connect feature. I find it great, but have one problem: I am using and old Android Phone (Motorola XT610, Android 2.3) connected to my home audio equipment. And I am using my actual phone (Samsung S3, Andr...

Regular

Hi everybody. I've just started with Spotify Connect feature. I find it great, but have one problem:   I am using and old Android Phone (Motorola XT610, Android 2.3) connected to my home a...

worcester_lad

Casual Listener

5992 Views

15 replies

1 likes

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  • 15 replies
  • 1 likes

New Android version scroll bar problem on long playlists

Hi Guys, The new android version is a massive improvement, thanks for that! Although one thing that has changed that is a bit niggling is the scroll bar on long playlists. I have a large offline playlist and I like to use the scroll bar on the right ...

Visitor

Hi Guys,   The new android version is a massive improvement, thanks for that! Although one thing that has changed that is a bit niggling is the scroll bar on long playlists. I have a large o...

rmuk

Newbie

615 Views

2 replies

1 likes

  • 615 Views
  • 2 replies
  • 1 likes

Ford Sync?

When are we going to see Ford Sync support for Android?

Casual Listener

When are we going to see Ford Sync support for Android?

Pfarm82

Newbie

1351 Views

4 replies

1 likes

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  • 4 replies
  • 1 likes

So this thing is actually downloading music?

I thought the entire point of spotify premium was to have your music everywhere without downloading music to my phone but this thing just ate up my ENTIRE memory downloading my music. Why did it do that the entire point of spotify is to not do that?W...

Regular

I thought the entire point of spotify premium was to have your music everywhere without downloading music to my phone but this thing just ate up my ENTIRE memory downloading my music. Why did it do t...

whateverplsjust

Regular

768 Views

6 replies

0 likes

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  • 6 replies
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Problem with loading content after update (1.3.0)

After I updated my spotify to the newest version (1.3.0) the app started to go crazy. First have problems with loading playlists, it's just keeps loading infinitely (screen1). And when it finally does show my playlists (it's hard to get there, usuall...

Roadie

After I updated my spotify to the newest version (1.3.0) the app started to go crazy. First have problems with loading playlists, it's just keeps loading infinitely (screen1). And when...

cloudsmaker

Roadie

598 Views

2 replies

0 likes

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  • 2 replies
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My playlist is acting weird.

All of playlists our fine on my S4 but one of them only loads half the songs. The other half say "Loading...?" when you click the song it says the track was unavailable, I dont know what to do. Ive Restarted the phone, the app deleted the playlist re...

Newbie

All of playlists our fine on my S4 but one of them only loads half the songs. The other half say "Loading...?"   when you click the song it says the track was unavailable, I dont know what t...

Rodrigo

Community Legend

550 Views

1 replies

0 likes

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Solved!! Windows app available offline setting not syncing on android device

I have the spotify app on win 8.1, I set a playlist to be availalbe offline. I open the app on my android device and it does sync the playlist itself but it does not sync the available offline setting and therefore the songs don't download. I have to...

Casual Listener

I have the spotify app on win 8.1, I set a playlist to be availalbe offline. I open the app on my android device and it does sync the playlist itself but it does not sync the available offline settin...

w2trader

Casual Listener

690 Views

2 replies

0 likes

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Track not available (Huawei ascend Y300)

I've had no problems using my Spotify account on my Huawei ascend Y300 until now. First and foremost, yes, I do have a premium account, so I am entitled to be listening to music on my android phone. Secondly, I've played many of these tracks before w...

Music Fan

I've had no problems using my Spotify account on my Huawei ascend Y300 until now.   First and foremost, yes, I do have a premium account, so I am entitled to be listening to music on my andr...

Daniel

Community Legend

718 Views

2 replies

1 likes

  • 718 Views
  • 2 replies
  • 1 likes

Non premium, HTC one user stuck on Harry's add.

Hello, I am stuck on this add, and it will not move to the next song. I have listened to it multiple times, shut off my phone, and even uninstalled and reinstalled the app. It still keeps getting stuck. Any ideas how to fix this?

Newbie

Hello, I am stuck on this add, and it will not move to the next song. I have listened to it multiple times, shut off my phone, and even uninstalled and reinstalled the app. It still keeps getting st...

Daniel

Community Legend

373 Views

1 replies

0 likes

  • 373 Views
  • 1 replies
  • 0 likes

Spotify stops directly

Hi there! The spotify app on my Samsung Galaxy S4 isn't working for almost 2 weeks. When i press on the spotify icon it immediatly stops and i get the option to press OK or Report. I removed the app over and over again but it wont help! Spotify is wo...

Newbie

Hi there!   The spotify app on my Samsung Galaxy S4 isn't working for almost 2 weeks. When i press on the spotify icon it immediatly stops and i get the option to press OK or Report. I r...

Daniel

Community Legend

561 Views

1 replies

0 likes

Samsung galaxy S4
Spotify not working
Spotify stops
  • 561 Views
  • 1 replies
  • 0 likes

I paid already but I cant upgrade to premium

我在lg g pro 2使用spotify,充值了預付卡,但在程式內仍不能使用premium功能,my spotify id : kennethfyleung. I paid already but I cant upgrade to premium

Regular

我在lg g pro 2使用spotify,充值了預付卡,但在程式內仍不能使用premium功能,my spotify id : kennethfyleung.     I paid already but I cant upgrade to premium

Zeaks

Regular

1372 Views

14 replies

0 likes

  • 1372 Views
  • 14 replies
  • 0 likes