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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

Viktor_k83

Casual Listener

209267 Views

137 replies

10 likes

Android
autoplay
bluetooth
  • 209267 Views
  • 137 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

558345 Views

78 replies

3 likes

  • 558345 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Alonegamer

Visitor

461696 Views

575 replies

39 likes

Account
Free
  • 461696 Views
  • 575 replies
  • 39 likes

adding/removing albums.

I can't add or remove albums from my music in the android app. save button goes green but doesn't actually save.

Casual Listener

I can't add or remove albums from my music in the android app. save button goes green but doesn't actually save.

Daniel

Community Legend

508 Views

2 replies

0 likes

  • 508 Views
  • 2 replies
  • 0 likes

The radio option has disappeared

Hello everyone,I'm using the free version of Spotify. Suddenly the radio option has disappeared from the side menu in my app.I'm currently using Samsung Galaxy s3 version 4.3 and the app's version is 1.4.0.631 How can I fix that? I've tried to instal...

Casual Listener

Hello everyone, I'm using the free version of Spotify.  Suddenly the radio option has disappeared from the side menu in my app. I'm currently using Samsung Galaxy s3 version 4.3 and the app's...

Daniel

Community Legend

730 Views

3 replies

0 likes

  • 730 Views
  • 3 replies
  • 0 likes

Umusic add

I keep get the Umusic add while play and it locks spotify up. I cant play any songs, unless i log out then log back in. I cant afford to up grade to premium. Can anyone help me with this?

Newbie

I keep get the Umusic add while play and it locks spotify up. I cant play any songs, unless i log out then log back in. I cant afford to up grade to premium. Can anyone help me with this?

kbrooksc

Community Legend

427 Views

1 replies

0 likes

  • 427 Views
  • 1 replies
  • 0 likes

Tablet version won't let me choose the songs

Yesterday, I bought a tablet with Android and supposely, on the tablet version, we're able to choose which song we wanna play, but I can't. I have spotify on my pc and on my iPhone and they work just fine. I tried uninstalling and installing again bu...

Visitor

Yesterday, I bought a tablet with Android and supposely, on the tablet version, we're able to choose which song we wanna play, but I can't. I have spotify on my pc and on my iPhone and they work just...

user-removed

Not applicable

1231 Views

4 replies

1 likes

  • 1231 Views
  • 4 replies
  • 1 likes

Spotify now thinks I am in the US, and won't let me change my country...

OKSo I tried to log in to Spotify, but each time it would log in for a split second, tell me I was offline (I wasn't), and then log back out. After reading a post on troubleshooting, I cleared the cache and data for the app. I then tried to log in ag...

Casual Listener

OK So I tried to log in to Spotify, but each time it would log in for a split second, tell me I was offline (I wasn't), and then log back out. After reading a post on troubleshooting, I cleared th...

Daniel

Community Legend

1361 Views

3 replies

0 likes

  • 1361 Views
  • 3 replies
  • 0 likes

Local Files wont download to APP

I am unable to download local files to the playlists on my app on my Andriod phone. The tracks just say "Track not available" both in offline and online mode. My device will not show up on the spotify on my desktop even though we are connected to the...

Casual Listener

I am unable to download local files to the playlists on my app on my Andriod phone.  The tracks just say "Track not available" both in offline and online mode.  My device will not show up o...

robinelinor

Casual Listener

554 Views

2 replies

0 likes

  • 554 Views
  • 2 replies
  • 0 likes

Everytime... Won't fit.

I have 1.35gb of songs. I also happen to have a 7gb nano. In the past, it hassynced, then stopped and failed. The. It works again. I just addedsomenew songsand now it wnt sync, saying that the song won't fit...

Newbie

I have 1.35gb of songs. I also happen to have a 7gb nano. In the past, it hassynced, then stopped and failed. The. It works again. I just addedsomenew songsand now it wnt sync, saying that the song w...

user-removed

Not applicable

412 Views

1 replies

0 likes

  • 412 Views
  • 1 replies
  • 0 likes

Solved!! So where's the magic

The release notes for Spotify 1.4.0 say there's supposed to be a surprise when you tap the album art... The album art just zooms.. Or if you tap the album art on the track that's pka] ING your presented with a context menu... Am I missing something h...

Gig Goer

The release notes for Spotify 1.4.0 say there's supposed to be a surprise when you tap the album art... The album art just zooms.. Or if you tap the album art on the track that's pka] ING your pres...

user-removed

Not applicable

885 Views

3 replies

0 likes

  • 885 Views
  • 3 replies
  • 0 likes

How to store offline music on the external SD card on Samsung S4

Hi, How do I save my playlist on the SD card on my phone?? I have looked at similiar post but they are old posts that were dated in 2012 and I'm not sure they are up to date. They are also vague. Please help.

Casual Listener

Hi, How do I save my playlist on the SD card on my phone?? I have looked at similiar post but they are old  posts that were dated in 2012 and I'm not sure they are up to date. They are also vagu...

ronny87x

Newbie

1653 Views

2 replies

0 likes

  • 1653 Views
  • 2 replies
  • 0 likes

Multiple Bugs

Xperia Z1, all software (Android and Spotify) at latest version. Sometimes, the widget won't show on the lockscreen - I've no option to add an actual spotify widget, there isn't one in the list. Later, it'll just turn up again. No idea what changes i...

Newbie

Xperia Z1, all software (Android and Spotify) at latest version.   Sometimes, the widget won't show on the lockscreen - I've no option to add an actual spotify widget, there isn't one i...

ahvenan

Music Fan

555 Views

1 replies

1 likes

  • 555 Views
  • 1 replies
  • 1 likes

Unable to browse playlists

So everything was working just fine ever since I became a premium user (a few months now). Well I was trying to download 3 playlists so I could listen offline. Got the error that said not enough space, came on here, and figured it was trying to insta...

Casual Listener

So everything was working just fine ever since I became a premium user (a few months now).  Well I was trying to download 3 playlists so I could listen offline.  Got the error that said not...

Daniel

Community Legend

489 Views

1 replies

1 likes

  • 489 Views
  • 1 replies
  • 1 likes

Gives me premium, starts downloading then puts me back on free then repeats?

I would love to know why I pay for a premium membership and I get that premium membership for about an hour when it decides that I dont have a premium anymore, I have a free membership and quits downloading my music. Then it decides that I actually d...

Newbie

I would love to know why I pay for a premium membership and I get that premium membership for about an hour when it decides that I dont have a premium anymore, I have a free membership and quits down...

Daniel

Community Legend

342 Views

1 replies

0 likes

  • 342 Views
  • 1 replies
  • 0 likes

Playlists deleted randomly

I have used Spoifty for over a year now with many different phones (all Androids). It was working fine today until I made a new playlist on my computer and it didn't show up on my phone. I tried making it available in offline mode, tried force stoppi...

Newbie

I have used Spoifty for over a year now with many different phones (all Androids). It was working fine today until I made a new playlist on my computer and it didn't show up on my phone. I tried maki...

Daniel

Community Legend

1537 Views

2 replies

1 likes

  • 1537 Views
  • 2 replies
  • 1 likes

Solved!! Spotify crashes when I change a song

Hi! I'm a premium user of spotify and I'm having some troubles. When I play a song it stars normally, but when I change it the whole system crashes and I have to restart my phone. I deleted data and cache, also reinstalled the appAny help? Thank you

Regular

Hi! I'm a premium user of spotify and I'm having some troubles. When I play a song it stars normally, but when I change it the whole system crashes and I have to restart my phone. I deleted data an...

Zeno_NZ

Casual Listener

7771 Views

14 replies

0 likes

  • 7771 Views
  • 14 replies
  • 0 likes

Kindle fire Hdx Problems with Spotify

Got a Ue Mini boom speaker by logitech and Spotify skips and I lose out on a sec or so of the song and then it comes back any suggestions or should I return the Bluetooh speaker? Any suggestions or great bluetooh speaker you recommend let me know Tha...

Regular

Got a Ue Mini boom speaker by logitech and Spotify skips and I lose out on a sec or so of the song and then it comes back any suggestions or should I return the Bluetooh speaker? Any suggestions ...

Alan8

Regular

684 Views

2 replies

0 likes

  • 684 Views
  • 2 replies
  • 0 likes

Queue Bug

Last night I was hanging outside listening to an album and decided to queue up the next album. Worked fine. That album was coming to an end so I queued up another album. Well the album I was currently listening to ended up being queued a dozen times....

Roadie

Last night I was hanging outside listening to an album and decided to queue up the next album. Worked fine. That album was coming to an end so I queued up another album. Well the album I was currentl...

Daniel

Community Legend

1049 Views

3 replies

1 likes

  • 1049 Views
  • 3 replies
  • 1 likes

Solved!! Music playing from other devices / playlists disappearing

Okay so yesterday there was an update and that has messed things up, a lot!, Good job Spotify, ever heard of testing? SO yesterday at home my phone randomly started connecting to a Nexus 5 device (I don't own such a device) and it was weird. I though...

Visitor

Okay so yesterday there was an update and that has messed things up, a lot!, Good job Spotify, ever heard of testing?   SO yesterday at home my phone randomly started connecting to a Nexus 5...

Daniel

Community Legend

3503 Views

6 replies

0 likes

  • 3503 Views
  • 6 replies
  • 0 likes

Solved!! Pauses in offline mode

I have a Samsung GS3 4G and Spotify keep on pausing in offline mode whenever I loose signal or get the signal back again. ie. I can start playing music again after losing signal (like going into a tunnel) but when the signal gets back again the music...

Casual Listener

I have a Samsung GS3 4G and Spotify keep on pausing in offline mode whenever I loose signal or get the signal back again. ie. I can start playing music again after losing signal (like going into a tu...

Daniel

Community Legend

5469 Views

5 replies

0 likes

loose signal
offline mode
paus
pauses
  • 5469 Views
  • 5 replies
  • 0 likes

Solved!! Spotify freeze when Advertisment is playing

My Problem is that everytime when the Ad for "Die Sterne" is playing my Spotify stops and freeze. I net to restart Spotify then. I have Androit 4.2.1 on an Wiko Stairway. I think it is an Problem from Spotify. Because I use Spotify for about 5 months...

Casual Listener

My Problem is that everytime when the Ad for "Die Sterne" is playing my Spotify stops and freeze. I net to restart Spotify then.   I have Androit  4.2.1 on an Wiko Stairway.&nbsp...

kbrooksc

Community Legend

1187 Views

4 replies

1 likes

  • 1187 Views
  • 4 replies
  • 1 likes

How can I disable autostart at jack connection?

Hello! Does anybody know how can I block Spotify's autostart at jack connection? I am using a different music app for music listening and don't want to use Spotify all the time, but I still wanna use it often. I already blocked every permissions with...

Newbie

Hello! Does anybody know how can I block Spotify's autostart at jack connection? I am using a different music app for music listening and don't want to use Spotify all the time, but I still wanna use...

Daniel

Community Legend

872 Views

1 replies

1 likes

  • 872 Views
  • 1 replies
  • 1 likes