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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

106469 Views

26 replies

3 likes

  • 106469 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

215888 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 215888 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

569125 Views

78 replies

3 likes

  • 569125 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

469446 Views

577 replies

40 likes

Account
Free
  • 469446 Views
  • 577 replies
  • 40 likes

Kindle Fire Skipping Tracks

To whom it may concern, I use spotify frequently on my kindle (and it's freaking awesome), but there's just one nuisance. When I shuffle play spotify works perfectly fine, but when I tap on a specific song, it skips to the next song after that (next ...

Gig Goer

To whom it may concern, I use spotify frequently on my kindle (and it's freaking awesome), but there's just one nuisance. When I shuffle play spotify works perfectly fine, but when I tap on a speci...

ProMusicophile

Gig Goer

776 Views

3 replies

0 likes

  • 776 Views
  • 3 replies
  • 0 likes

search bar - oops, something went wrong! try again...

He guys!, I am using the android app on my HTC One M8. I can't search for any music, it just says something went wrong and to try again. Clicking try again does nothing. All my saved music seems to be working fine. Anyone got any ideas?

Casual Listener

He guys!, I am using the android app on my HTC One M8. I can't search for any music, it just says something went wrong and to try again. Clicking try again does nothing. All my saved music seems to b...

Peter__

Community Legend

4269 Views

1 replies

0 likes

  • 4269 Views
  • 1 replies
  • 0 likes

Equaliser apps not working

For some reason, neither android music fx or equalizer app are working.Using a Samsung s4. Tried adapt sound setting with music unchecked, reinstalling equalizer, to no avail.When you set it to android equaliser, you can play with the equaliser slide...

Casual Listener

For some reason, neither android music fx or equalizer app are working. Using a Samsung s4. Tried adapt sound setting with music unchecked, reinstalling equalizer, to no avail. When you set it to a...

Peter__

Community Legend

1018 Views

1 replies

0 likes

  • 1018 Views
  • 1 replies
  • 0 likes

Own music not able to play with Spotify Connect

Hi, Today (as any regular day) i was using spotify with the connect feature to stream music to my Gramofon. I have several albums on my computer which i couldn't find on Spotify so i created a playlist and synced the music to my HTC One. After the sy...

Newbie

Hi, Today (as any regular day) i was using spotify with the connect feature to stream music to my Gramofon. I have several albums on my computer which i couldn't find on Spotify so i created a...

Peter__

Community Legend

639 Views

1 replies

0 likes

  • 639 Views
  • 1 replies
  • 0 likes

Local files and the 3,333 offline sync limit

Could someone please clarify for me the handling of local files towards the limit of 3,333 offline tracks. It looks as if a local track is available in the Spotify catalog, it will be counted in the quota. See attachment - the first entry links to a ...

Casual Listener

Could someone please clarify for me the handling of local files towards the limit of 3,333 offline tracks.   It looks as if a local track is available in the Spotify catalog, it will be coun...

Peter__

Community Legend

505 Views

1 replies

0 likes

  • 505 Views
  • 1 replies
  • 0 likes

Spotify without facebook

I'm deleting facebook and still wish to keep my spotify and music, is there anything I could do? I don't want a Facebook anymore.

Newbie

I'm deleting facebook and still wish to keep my spotify and music, is there anything I could do? I don't want a Facebook anymore.

DragonsNJ2

Newbie

509 Views

2 replies

0 likes

  • 509 Views
  • 2 replies
  • 0 likes

audio problems with the spotify kindle version

when I stream spotify from my kindle fire hdx to the bluetooth speaker it fades or yiu miss part of the sound thlryed it on a ipad 1 and it works why not on the Kindle?

Regular

when I stream spotify from my kindle fire hdx to the bluetooth speaker it fades or yiu miss part of the sound thlryed it on a ipad 1 and it works why not on the Kindle?

Peter__

Community Legend

565 Views

1 replies

0 likes

  • 565 Views
  • 1 replies
  • 0 likes

It just keeps shuffling!

Can anyone explain to me why Spotify seems to continue operating in the background after I "exit" out of the app? If i pause a song and leave the app, and then come back later to resume listening to that song, a new song is playing and is already in ...

Newbie

Can anyone explain to me why Spotify seems to continue operating in the background after I "exit" out of the app?   If i pause a song and leave the app, and then come back later to resume li...

Peter__

Community Legend

596 Views

1 replies

0 likes

  • 596 Views
  • 1 replies
  • 0 likes

my starred playlist wont download

All of my playlists work if I download to be available offline except for my starred playlist. I have tried in downloading all of my playlists except from this one but this doesn't work. Larger playlists download without a problem....

Newbie

All of my playlists work if I download to be available offline except for my starred playlist. I have tried in downloading all of my playlists except from this one but this doesn't work. Larger playl...

Peter__

Community Legend

522 Views

1 replies

0 likes

  • 522 Views
  • 1 replies
  • 0 likes

Android does not detect PC in Deices

My PC detects my Android but not the reverse.  Please help.

Casual Listener

My PC detects my Android but not the reverse.  Please help.

Peter__

Community Legend

848 Views

1 replies

0 likes

Android App
devices
PC
  • 848 Views
  • 1 replies
  • 0 likes

Spotify Refusing To Recognize Premium Account

It has been 24 hours since I contacted Spotify about (surprise!) another problem they created. For some unknown reason (and despite Spotify consistently taking my money every month - including this one), my account how is on "shuffle play" (how cute)...

Gig Goer

It has been 24 hours since I contacted Spotify about (surprise!) another problem they created.  For some unknown reason (and despite Spotify consistently taking my money every month - including ...

Peter__

Community Legend

541 Views

1 replies

0 likes

  • 541 Views
  • 1 replies
  • 0 likes

Since this is the only way to log an error, bug, or derp. ( kem ad )

While listening to Eminem radio via mobile version (1.3.0.423) of spotiy on the galaxy note 3, the not so random ad "Kem Promise to love R&B best kept secret" come up but does not play. When i click shuffle play again, it prompts "music will play aft...

Newbie

While listening to Eminem radio via mobile version (1.3.0.423) of spotiy on the galaxy note 3, the not so random ad "Kem Promise to love R&B best kept secret" come up but does not play....

Peter__

Community Legend

498 Views

1 replies

0 likes

  • 498 Views
  • 1 replies
  • 0 likes

Spotify stopping randomly and not re-opening

I've been having the issue that Spotify is stopping when I open it sometimes. It usually happens only after I've opened it and then closed it, but sometimes will happen during the first time I try to open it after I restart my phone, which is the onl...

Regular

I've been having the issue that Spotify is stopping when I open it sometimes. It usually happens only after I've opened it and then closed it, but sometimes will happen during the first time I try to...

Peter__

Community Legend

476 Views

1 replies

0 likes

  • 476 Views
  • 1 replies
  • 0 likes

(solved) Tip - Cannot Log in on Android

I can only listen to Spotify offline on my Kindle Fire. I have downloaded music and Spotify would bring us the Brwse. Now..it has now begun requiring a login which I cannot do offline. so no music except my purchased CDs. Any suggestions?? It is usel...

Newbie

I can only listen to Spotify offline on my Kindle Fire. I have downloaded music and Spotify would bring us the Brwse. Now..it has now begun requiring a login which I cannot do offline. so no music ex...

Peter__

Community Legend

436 Views

1 replies

0 likes

  • 436 Views
  • 1 replies
  • 0 likes

premium not working android

i need help!so i got the premium, but it still says free! why?ive tried everything and its not working

Newbie

i need help! so i got the premium, but it still says free! why? ive tried everything and its not working

Peter__

Community Legend

437 Views

1 replies

0 likes

  • 437 Views
  • 1 replies
  • 0 likes

facebook you little demon

My problem is that i had an old free account for spotify and i connected my facebook account to it and now i have a new premium but i cant connect my facebook to it. I also cant remember the password to my old account. Second problem is that i cant p...

Newbie

My problem is that i had an old free account for spotify and i connected my facebook account to it and now i have a new premium but i cant connect my facebook to it. I also cant remember the password...

user-removed

Not applicable

522 Views

2 replies

0 likes

  • 522 Views
  • 2 replies
  • 0 likes

Local Files do not show in my Samsung S5

Hey!I want to know how can i fix my problem, i recently bought a Samsung S5 and when i installed Spotify my local files at my computer do not show in the app, not even the category, only my Favorites and other playlists... please someone?

Newbie

Hey! I want to know how can i fix my problem, i recently bought a Samsung S5 and when i installed Spotify my local files at my computer do not show in the app, not even the category, only my Favorit...

Rodrigo

Community Legend

817 Views

2 replies

0 likes

  • 817 Views
  • 2 replies
  • 0 likes

Spotify Connection

I have a problem with connecting my phone (Samsung S3) and my computer (Acer Aspire). Both have running Spotify app and under Devices i see my phone. When I play music and press the connection button it doen't give me any options please help me.

Regular

I have a problem with connecting my phone (Samsung S3) and my computer (Acer Aspire). Both have running Spotify app and under Devices i see my phone. When I play music and press the connection button...

Daniel

Community Legend

579 Views

1 replies

0 likes

  • 579 Views
  • 1 replies
  • 0 likes

Solved!! LG G2 w/ KitKat - No playlists appear or load...

Good evening all, I just did a factory reset to my LG G2 (AT&T) and did the OTA updates all the way until KitKat. Now when I log-in to Spotify Premium, none of my playlists appear in the mobile app. Even having the link shared to me doesn't load anyt...

Visitor

Good evening all,   I just did a factory reset to my LG G2 (AT&T) and did the OTA updates all the way until KitKat. Now when I log-in to Spotify Premium, none of my playlists appear in t...

user-removed

Not applicable

1067 Views

4 replies

0 likes

  • 1067 Views
  • 4 replies
  • 0 likes

adding/removing albums.

I can't add or remove albums from my music in the android app. save button goes green but doesn't actually save.

Casual Listener

I can't add or remove albums from my music in the android app. save button goes green but doesn't actually save.

Daniel

Community Legend

522 Views

2 replies

0 likes

  • 522 Views
  • 2 replies
  • 0 likes