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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 839234 Views
  • 11 replies
  • 48 likes
  • Android
    Guide
    Troubleshooting
  • 839234 Views
  • 11 replies
  • 48 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Ivan
  • Spotify Legend
  • 13592 Views
  • 1 replies
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  • 13592 Views
  • 1 replies
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Search terms with ASCII characters?

I think this is a generic Spotify question, but as most of my listening is done on Android, here goes. I've been trying to search for some folk music, using the search term "9/8 Marches". Now, there certainly are tracks containing that string (I've s...

  • Visitor
  • I think this is a generic Spotify question, but as most of my listening is done on Android, here goes.  I've been trying to search for some folk music, using the search term "9/8 Marches". &nbsp...
  • StevenR
  • Roadie
  • 272 Views
  • 1 replies
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  • 272 Views
  • 1 replies
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finding playlists?

i have been looking for hed kandi on spotify and there is none. However I know there are playlists out there. Problem is, even when I type the name of the playlist, I still won't find it. This is within the android app. The playlist I'm looking for w...

  • Newbie
  • i have been looking for hed kandi on spotify and there is none. However I know there are playlists out there. Problem is, even when I type the name of the playlist, I still won't find it. This is wit...
  • 215 Views
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  • 215 Views
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Can't stream over 3G/4G network (android, Samsung Note)

I have the premium service and use a Samsung Note with Android. The past few weeks it will not stream music unless I'm on a wireless network. It just hangs and says "Loading Station" I've checked the settings and set to allow streaming over 3G/4G net...

  • Music Fan
  • I have the premium service and use a Samsung Note with Android. The past few weeks it will not stream music unless I'm on a wireless network. It just hangs and says "Loading Station" I've checked...
  • 1051 Views
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  • 1051 Views
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Spotify 0.5.4.73 very slow playlist syncing. Tested speed, unusually slow.

I have Spotify 0.5.4.73 (current Android version). When connected to my home WIFI I can download files (via my browser on my Android phone) at 1.2MBps (9.6mbps) but when syncing playlists on Spotify (I've download an app to monitor this in real time)...

  • Visitor
  • I have Spotify 0.5.4.73 (current Android version). When connected to my home WIFI I can download files (via my browser on my Android phone) at 1.2MBps (9.6mbps) but when syncing playlists on Spotify ...
  • Master_Ipse
  • Casual Listener
  • 467 Views
  • 3 replies
  • 2 likes
  • 467 Views
  • 3 replies
  • 2 likes

How to Integratie local files with streaming music on Android app?

I have a lot of songs stored as mp3 on my computer. I know that I have to "sync" them to my mobile app to be able to listen to local files on the app. However, you have to sync them through a playlist first. I like to have all my music mixed together...

  • Newbie
  • I have a lot of songs stored as mp3 on my computer. I know that I have to "sync" them to my mobile app to be able to listen to local files on the app. However, you have to sync them through a playlis...
  • licenced
  • Community Legend
  • 303 Views
  • 1 replies
  • 0 likes
  • 303 Views
  • 1 replies
  • 0 likes

Spotify says out of space when downloading

Im using a nexus 10 with 4.2 and 8.9gigs of free space and when trying to download any playlist weather it be 10 songs or 100 songs it says im out of space. Clean reinstall done and made sure it was saving to internal memory. Any workarounds for this...

  • Newbie
  • Im using a nexus 10 with 4.2 and 8.9gigs of free space and when trying to download any playlist weather it be 10 songs or 100 songs it says im out of space. Clean reinstall done and made sure it was ...
  • 185 Views
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  • 185 Views
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Solution to playlist unsyncing or deleting offline songs

Hey guys, I created this thread to let everyone see how the problem can be fixed.I posted earlier and was having the same issue. Because spotify didn't say a single word about this issue, I went to cancel my subscription and on the final cancellation...

  • Regular
  • Hey guys, I created this thread to let everyone see how the problem can be fixed. I posted earlier and was having the same issue. Because spotify didn't say a single word about this issue, I wen...
  • ZarifH
  • Regular
  • 217 Views
  • 2 replies
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  • 217 Views
  • 2 replies
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Solved!! Spotify on galaxy s3 vibrates to beat

Coming back to Spotify and put on new phone,a Galaxy S3 from Sprint. Now, I through this app only my phone vibrates to the Beat. Pause the music vibration stops, start and vibration continues. Exceptionally annoying. This is not going through thephon...

  • Visitor
  • Coming back to Spotify and put on new phone,a Galaxy S3 from Sprint. Now, I through this app only my phone vibrates to the Beat. Pause the music vibration stops, start and vibration continues. Except...
  • hunter4
  • Newbie
  • 5118 Views
  • 5 replies
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  • 5118 Views
  • 5 replies
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Spotify Offline for Samsung Galaxy SII does not work.

Hello,My girlfriend's spotify offline mode does not work on her Samsung Galaxy SII, however when i tried it on my Phone, Galaxy S III (3) it works.She has triedReinstallingRedownloadingLogging on and off thousant time.Rebooting phone thousands of tim...

  • Newbie
  • Hello, My girlfriend's spotify offline mode does not work on her Samsung Galaxy SII, however when i tried it on my Phone, Galaxy S III (3) it works. She has tried Reinstalling Redownloading ...
  • 245 Views
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  • 245 Views
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Signed Up for 30 Day Premium Trial, But My Phone isnt Recognizing

HI! I Signed Up for 30 Day Premium Trial, But My Phone isnt Recognizing it ans is still saying I need Premium Service to access Playlists/ 6+ Skips on Radio. Anyone ever had that happen? Is it a timing issue--I just signed up 3 minutes ago. BTW, I st...

  • Casual Listener
  • HI!   I Signed Up for 30 Day Premium Trial, But My Phone isnt Recognizing it ans is still saying I need Premium Service to access Playlists/ 6+ Skips on Radio. Anyone ever had that happen? I...
  • Rhad_Rhed
  • Casual Listener
  • 189 Views
  • 2 replies
  • 0 likes
  • 189 Views
  • 2 replies
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local files

the problem described here http://community.spotify.com/t5/Mobile-Android/Where-the-hell-are-my-local-files/m-p/80927, marked as solved by someone who clearly didn't read the thread, is still present. can Spotify bring this feature back or clearly st...

  • Casual Listener
  • the problem described here http://community.spotify.com/t5/Mobile-Android/Where-the-hell-are-my-local-files/m-p/80927, marked as solved by someone who clearly didn't read the thread, is still present...
  • 180 Views
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  • 180 Views
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Repeating radio, stuttering and no radio on some songs/artists

Please Spotify support, fix the android app. The main problem I have with it is the occasional annoying fast stuttering of the song thats playing. Another problem is the radio stations play the same songs in the same order after a short while. Also s...

  • Casual Listener
  • Please Spotify support, fix the android app.  The main problem I have with it is the occasional annoying fast stuttering of the song thats playing.  Another problem is the radio stations pl...
  • 164 Views
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  • 164 Views
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Easy way to save for the external memory card

Hello! I have long been annoyed at being unable to save spotify on external memory card, but follow this tip, so it is perfectly fine, at least if you live in SwedenI have the Samsung Galaxy S3 versin 4.0.2 Uninstall SpotifyCopy this link into your w...

  • Music Fan
  • Hello! I have long been annoyed at being unable to save spotify on external memory card, but follow this tip, so it is perfectly fine, at least if you live in Sweden I have the Samsung Galaxy S3 ver...
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  • 322 Views
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Pausing music while buffering

Hi, ever since the newest update to spotify (with the redesigned user interface), if I pause a song while it is buffering, when it loads more of the song, it will continue playing, even tho my UI represents the song as paused, then I have to click pl...

  • Regular
  • Hi, ever since the newest update to spotify (with the redesigned user interface), if I pause a song while it is buffering, when it loads more of the song, it will continue playing, even tho my UI rep...
  • NikolajC
  • Casual Listener
  • 273 Views
  • 4 replies
  • 1 likes
  • 273 Views
  • 4 replies
  • 1 likes

Solved!! sleep mode

I would like to wake up to my favorite playlist. Is it possible for the spotify app to get an alarm function or a sleep mode to start a play queue at a specified time?

  • Casual Listener
  • I would like to wake up to my favorite playlist. Is it possible for the spotify app to get an alarm function or a sleep mode to start a play queue at a specified time?
  • Peter__
  • Community Legend
  • 1539 Views
  • 1 replies
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  • 1539 Views
  • 1 replies
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music play

hiwhen i play spotify on my android i here the music only on the left loudspeakeri have this since two days i thinksorry for my english

  • Casual Listener
  • hi when i play spotify on my android i here the music only on the left loudspeaker i have this since two days i think sorry for my english
  • Marco
  • Community Legend
  • 130 Views
  • 2 replies
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  • 130 Views
  • 2 replies
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spotify set up on my droid?

spotify set up on my lap-top. Can I use same log-in and password to set up on my droid?

  • Newbie
  • spotify set up on my lap-top. Can I use same log-in and password to set up on my droid?
  • Peter__
  • Community Legend
  • 201 Views
  • 2 replies
  • 0 likes
  • 201 Views
  • 2 replies
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Cannot download playlists for offline play at all [Unknown Sync Error]

Description Whenever I try to download tracks for offline play (whether over 3G, H+, Wifi or via Sync) my mobile gives the message "Syncing Error - Unknown error" and a continue button to press, which does nothing. What are the steps you took to get ...

  • Casual Listener
  • Description Whenever I try to download tracks for offline play (whether over 3G, H+, Wifi or via Sync) my mobile gives the message "Syncing Error - Unknown error" and a continue button to press, wh...
  • michaelahmad
  • Newbie
  • 1294 Views
  • 6 replies
  • 0 likes
  • 1294 Views
  • 6 replies
  • 0 likes

Please buffer both the current and the next track

Very often when I'm driving I pass through areas with only Edge cell phone coverage. This is fine if the current track is playing since the complete track seems to be buffered well in advance. But if the track ends and a new track is started while in...

  • Casual Listener
  • Very often when I'm driving I pass through areas with only Edge cell phone coverage. This is fine if the current track is playing since the complete track seems to be buffered well in advance. But if...
  • 166 Views
  • 0 replies
  • 2 likes
  • 166 Views
  • 0 replies
  • 2 likes

Playback stops - Pressing play starts track but no sound

Ok. Scenario: * I got premium * I got this issue with synced tracks AND streaming tracks * A song "starts" (no sound) * Pressing pause resets the "track position" progress bar to 0:00 * Pressing play starts the track position progress bar but no soun...

  • Music Fan
  • Ok.   Scenario:  * I got premium  * I got this issue with synced tracks AND streaming tracks  * A song "starts" (no sound)  * Pressing pause resets the "track pos...
  • Hvornum
  • Music Fan
  • 309 Views
  • 1 replies
  • 0 likes
  • 309 Views
  • 1 replies
  • 0 likes

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