Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Music Fan
194465 Views
131 replies
10 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
535648 Views
78 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
439183 Views
565 replies
37 likes
I have a playlist that I regularly add music to. Whenever I add new music to it via the mobile app, it doesn't show up inside the same playlist on the desktop version of spotify, and vice-versa (whether online or local). This is very frustrating. I'm...
I have a playlist that I regularly add music to. Whenever I add new music to it via the mobile app, it doesn't show up inside the same playlist on the desktop version of spotify, and vice-versa (whet...
Casual Listener
602 Views
2 replies
0 likes
Hi there,Whenever I start spotify on my S3 phone, my phone slows to a crawl. I hate this! it takes forever to open other apps such as facebook etc.Can you help?
Hi there, Whenever I start spotify on my S3 phone, my phone slows to a crawl. I hate this! it takes forever to open other apps such as facebook etc. Can you help?
Community Legend
450 Views
1 replies
0 likes
Im a premium user of Spotify for a long time. Recently I got a new android phone and started to download some playlists I Had. The problem is that every time I start the app it always downloads music that was already downloaded. It starts with some s...
Im a premium user of Spotify for a long time. Recently I got a new android phone and started to download some playlists I Had. The problem is that every time I start the app it always downloads music...
Community Legend
1592 Views
3 replies
0 likes
i started testing the premium "mode" a few hours ago on my laptop. i thought that i could use this also on my mobile phone but it doesn't work. now my question: what do i have to do to use premium with my mobile phone ? or can i only use it with my l...
i started testing the premium "mode" a few hours ago on my laptop. i thought that i could use this also on my mobile phone but it doesn't work. now my question: what do i have to do to use premium wi...
Community Legend
585 Views
3 replies
0 likes
The latest android update has become very intrusive, I can understand needing know when the phone is in use buy why does it need to know the remote number that you called? This is absolutely disgraceful behaviour on the part of spotify, it is like mu...
The latest android update has become very intrusive, I can understand needing know when the phone is in use buy why does it need to know the remote number that you called? This is absolute...
Community Legend
1218 Views
6 replies
1 likes
The app doesn't work on my tablet with the new updates
The app doesn't work on my tablet with the new updates
Newbie
818 Views
3 replies
0 likes
Hello, I started using Spotify on my mobile when I got my Nexus 5 last year in november/december. It always was on stock 4.2 and now 4.4.4, using the franco Kernel for almost the whole time. I did nothing with it but reducing the CPU's voltage (devic...
Hello, I started using Spotify on my mobile when I got my Nexus 5 last year in november/december. It always was on stock 4.2 and now 4.4.4, using the franco Kernel for almost the whole tim...
Regular
900 Views
4 replies
0 likes
Since june / 2014 (version 1.1.1.162) I am encounrering this annoying bug:Music pauses in different moments without any reason, sometimes I have to tap 'play' 10 times to finish listening one song. Really annoying. It happens with downloaded songs to...
Since june / 2014 (version 1.1.1.162) I am encounrering this annoying bug: Music pauses in different moments without any reason, sometimes I have to tap 'play' 10 times to finish listening one son...
Newbie
1667 Views
7 replies
1 likes
On my pc I can see all of my songs in a Playlist but in my phone I got 7 songs instead of all 500
On my pc I can see all of my songs in a Playlist but in my phone I got 7 songs instead of all 500
Not applicable
343 Views
1 replies
0 likes
HelloRecently, my phone will randomly display 'downloading music' in the status bar.I'm not sure why. I'm not synchronized with a pc and am not subscribed to any offline playlists appart from my own.This isn't a big deal, more of a minor annoyance!
Hello Recently, my phone will randomly display 'downloading music' in the status bar. I'm not sure why. I'm not synchronized with a pc and am not subscribed to any offline playlists appart from...
Not applicable
1921 Views
1 replies
0 likes
I always get asked to remove the old version of Spotify when I open my current vesion and I always do, then carry on using Spotify, then most of the time when I open Spotify I get asked again and all the time and can't stop the Android app from askin...
I always get asked to remove the old version of Spotify when I open my current vesion and I always do, then carry on using Spotify, then most of the time when I open Spotify I get asked again and all...
Newbie
1107 Views
2 replies
0 likes
I used spotify for almost 2 months on my android phone with no issues. recently however when I have gone to open the app it boots to a white screen and does not open. eventually after sitting on the white screen so long it will force close the app wi...
I used spotify for almost 2 months on my android phone with no issues. recently however when I have gone to open the app it boots to a white screen and does not open. eventually after sitting on the ...
Gig Goer
7370 Views
11 replies
0 likes
Hi, I am a new user of the Android version of Spotify and I am wondering if the Last.fm scrobbling is working when I listen to my music offline. I know it will not reflect it immediately due to the "offline" fact but will my scrobbles be pushed once ...
Hi, I am a new user of the Android version of Spotify and I am wondering if the Last.fm scrobbling is working when I listen to my music offline. I know it will not reflect it immediat...
Not applicable
1299 Views
1 replies
0 likes
I got a galaxy s II with a 64gb sd card. I have the app installed on my sd card. I have roughly 7gb free but it won't download all my songs in my playlist. I have over 900 songs in it and it has got to around 77% but won't download anymore. Why is th...
I got a galaxy s II with a 64gb sd card. I have the app installed on my sd card. I have roughly 7gb free but it won't download all my songs in my playlist. I have over 900 songs in it and it has got ...
Music Fan
2517 Views
17 replies
0 likes
Hi! First of all I am so happy since I have spotify premium. I've never listened to all this different music before. It's amazing!!! So many things to discover. Neverending. Having said that... I use to save a lot of artists and entire albums to list...
Hi! First of all I am so happy since I have spotify premium. I've never listened to all this different music before. It's amazing!!! So many things to discover. Neverending. Having said th...
Spotify Star
3627 Views
5 replies
0 likes
When I delete a playlist that was marked to sync offline, Spotify doesn't seem to delete the music files in my phone's memory. I noticed this by deleting a playlist containing 500+ songs. It didn't free up any memory. Is there a way to delete these f...
When I delete a playlist that was marked to sync offline, Spotify doesn't seem to delete the music files in my phone's memory. I noticed this by deleting a playlist containing 500+ songs. ...
Regular
2065 Views
3 replies
1 likes
hi, i just added two local files from my pc to spotify and added them to a playlist. after that i synced my phone (htc one m8). on my pc the files work perfectly fine with spotify but on my phone the app keeps crashing or sometimes even going haywire...
hi, i just added two local files from my pc to spotify and added them to a playlist. after that i synced my phone (htc one m8). on my pc the files work perfectly fine with spotify but on...
Spotify Star
346 Views
1 replies
0 likes
y does my spotify keep siping like a cd
y does my spotify keep siping like a cd
Spotify Star
309 Views
1 replies
0 likes
Hi! Recently I have had some issues with Spotify on my Android. After I exit the app and/or swipe it "away" from my recently used apps and later try to open it again it keeps crashing! Several messages appear with a text saying something like "Spotif...
Hi! Recently I have had some issues with Spotify on my Android. After I exit the app and/or swipe it "away" from my recently used apps and later try to open it again it keeps crashin...
Casual Listener
839 Views
2 replies
1 likes
Hi, I often get suggested songs playing while I listen to playlists that are long enough that they shouldn't have suggested songs (30 tracks, even 90+ tracks). Why is this? It is very irritating.
Hi, I often get suggested songs playing while I listen to playlists that are long enough that they shouldn't have suggested songs (30 tracks, even 90+ tracks). Why is this? It is very irr...
Community Legend
810 Views
3 replies
0 likes
