Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Forum Posts

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy_0-1689082497746.png Marketing_asset (1).png
  • Spotify Star
  • Spotify Star
  • Amayy
  • Spotify Star
  • 5914 Views
  • 21 replies
  • 15 likes
  • 5914 Views
  • 21 replies
  • 15 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 861696 Views
  • 11 replies
  • 49 likes
  • Android
    Guide
    Troubleshooting
  • 861696 Views
  • 11 replies
  • 49 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Moderator
  • 22608 Views
  • 3 replies
  • 0 likes
  • 22608 Views
  • 3 replies
  • 0 likes

Solved!! Gift card not working for android

Hello community, For Christmas I got a €10, - Spotify gift card. I tried to activate it today and at first sight it seemed to have worked. I choose for the account which allows you to use spotify for 1 month with all of its functions, because I wante...

  • Newbie
  • Hello community,   For Christmas I got a  €10, - Spotify gift card. I tried to activate it today and at first sight it seemed to have worked. I choose for the account which allows you t...
  • TheJordy
  • Newbie
  • 388 Views
  • 2 replies
  • 0 likes
  • 388 Views
  • 2 replies
  • 0 likes

[Bug] [Android] Spotify does not honor font scale setting

When changing the font size in Android System Settings -> Accessibility to enable large text, none of the fonts in the Spotify app change accordingly to the new font scale (size). Expected behaviour: The font size in all text elements within the Spot...

  • Casual Listener
  •   When changing the font size in Android System Settings -> Accessibility to enable large text, none of the fonts in the Spotify app change accordingly to the new font scale (size). &nbsp...
  • cwegener
  • Casual Listener
  • 927 Views
  • 4 replies
  • 1 likes
  • 927 Views
  • 4 replies
  • 1 likes

Playlist Folders organize, but "Downloaded" section sucks!

The "Downloaded" section on the Playlist menu of Android is very annoying. Even if you have all your playlists organized with playlist folders you have to scroll through ALL of your downloads to get to them. They should do away with the "Downloaded" ...

  • Gig Goer
  • The "Downloaded" section on the Playlist menu of Android is very annoying. Even if you have all your playlists organized with playlist folders you have to scroll through ALL of your downloads to get ...
  • dinomight
  • Spotify Star
  • 462 Views
  • 1 replies
  • 0 likes
  • 462 Views
  • 1 replies
  • 0 likes

Free music streaming in Taiwan??

Is Taiwan open?Free music streaming? I heard the spotify ad. say it...

  • Newbie
  • Is Taiwan open?Free music streaming? I heard the spotify ad. say it...
  • toothfish
  • Newbie
  • 3022 Views
  • 8 replies
  • 0 likes
  • 3022 Views
  • 8 replies
  • 0 likes

Spotify crashes when is playing music a long time

Hi! I usually use Spotify at work and I have an special list for it with around 7-8 hours of length. Since the last 3 versions of Spotify app for Android, I have experienced some problems that didn't exist before. Here it is:1 - I start my working da...

Screenshot_2014-01-04-00-28-02[1].png
  • Gig Goer
  • Hi!   I usually use Spotify at work and I have an special list for it with around 7-8 hours of length. Since the last 3 versions of Spotify app for Android, I have experienced some problems ...
  • Joe
  • Community Legend
  • 368 Views
  • 1 replies
  • 0 likes
  • 368 Views
  • 1 replies
  • 0 likes

Streaming Spotify wireless from Android to Yamaha RX-V773 amp

Hello I have spotify premium and an iphone which I stream music from to my Yamaha RX-V773 amp using Airplay. I wish to ditch the iphone and move to android, and from researching the issue it seems to me that I wont be able to stream wirelessly to my ...

  • Newbie
  • Hello   I have spotify premium and an iphone which I stream music from to my Yamaha RX-V773 amp using Airplay.   I wish to ditch the iphone and move to android, and from researching...
  • poisike
  • Roadie
  • 4435 Views
  • 2 replies
  • 0 likes
  • 4435 Views
  • 2 replies
  • 0 likes

cant log in

I used to live in UK but I have moved to NZ. I have Spotify already installed on my ipad.. The app was installed in UK. But I have a s4 with me and was trying to log in using the app. When I try to log in itsays I'm trying to log in to Spotify from a...

  • Newbie
  • I used to live in UK but I have moved to NZ. I have Spotify already installed on my ipad.. The app was installed in UK. But I have a s4 with me and was trying to log in using the app. When I try to l...
  • meahtenoha
  • Spotify
  • 239 Views
  • 1 replies
  • 0 likes
  • 239 Views
  • 1 replies
  • 0 likes

Spotify Premium on Kindle Fire HDX

Paying for Spotify Premium on Kindle Fire HDX, after a couple of days I am noticing a few issues with the application. Songs often cut in and out every 30 seconds or so, very annoying and not an internet connection issue. Doesn't always do this. Repe...

  • Gig Goer
  • Paying for Spotify Premium on Kindle Fire HDX, after a couple of days I am noticing a few issues with the application.   Songs often cut in and out every 30 seconds or so, very annoying an...
  • melodynelson
  • Gig Goer
  • 1109 Views
  • 4 replies
  • 0 likes
  • 1109 Views
  • 4 replies
  • 0 likes

My Data Just Spiked 7.06GB in 2 days!!!!

Hello, I am an avid Spotify user, I use Spotify at least once a day. Between Jan1 and Jan3 I was surprised to find that my data usage had spiked a MASSIVE 7.06GB. That's in a matter of 3 days. I am part of a business plan that cannot go over 10GB I r...

  • Casual Listener
  • Hello,   I am an avid Spotify user, I use Spotify at least once a day. Between Jan1 and Jan3 I was surprised to find that my data usage had spiked a MASSIVE 7.06GB. That's in a matter of 3 days...
  • Joe
  • Community Legend
  • 550 Views
  • 2 replies
  • 0 likes
  • 550 Views
  • 2 replies
  • 0 likes

Spotify Connect (no speaker icon) on Android

Hi, I just bought a Samsung Galaxy Note 3 today. I read that Spotify Connect was just released for Android (November 25), so I was thrilled. Somehow the speaker icon doesn't show up in Spotify when in Now Playing, so I cannot select my Airport Expres...

  • Newbie
  • Hi,   I just bought a Samsung Galaxy Note 3 today. I read that Spotify Connect was just released for Android (November 25), so I was thrilled.    Somehow the speaker icon doesn...
  • Joe
  • Community Legend
  • 938 Views
  • 1 replies
  • 0 likes
  • 938 Views
  • 1 replies
  • 0 likes

Newbie question on shuffling

Ok. Just recently installed Spotify on my Galaxy Nexus. And I added several playlists(albums). Now what I am dealing with, is it is set to shuffle (I have the free version), but at the end of each song, it stops and I have to click X on top left to g...

  • Casual Listener
  • Ok. Just recently installed Spotify on my Galaxy Nexus. And I added several playlists(albums). Now what I am dealing with, is it is set to shuffle (I have the free version), but at the end of each so...
  • fishing4dale
  • Casual Listener
  • 222 Views
  • 2 replies
  • 0 likes
  • 222 Views
  • 2 replies
  • 0 likes

Solved!! High Cpu Usage on Android???

Hello. I have installed Spotify in both an Android Phone and a Nokia S60 phone. The first is a HTC Chacha with Android 2.3.5. This phone has 512MB of RAM and a 800 mhz CPU, and Spotify version is 0.7.4.610.gd7332b3. The second is a Nokia N86 8MP. Thi...

  • Roadie
  • Hello. I have installed Spotify in both an Android Phone and a Nokia S60 phone.   The first is a HTC Chacha with Android 2.3.5. This phone has 512MB of RAM and a 800 mhz CPU, and Spotify ver...
  • Tokafondo
  • Roadie
  • 2369 Views
  • 5 replies
  • 0 likes
  • 2369 Views
  • 5 replies
  • 0 likes

Solved!! Spotify Premium stops playing songs after a few minutes

Hi I have a Samsung SIII (I9000) on Android 4.1.2 running Spoitfy with premium account. For the last few weeks I have noticed it now stops playing a song between 2:30 and 3:10 at random. I have - removed the app - cleared the cache - redownloaded for...

  • Regular
  • Hi   I have a Samsung SIII (I9000) on Android 4.1.2 running Spoitfy with premium account.   For the last few weeks I have noticed it now stops playing a song between 2:30 and 3:10 a...
  • Peter__
  • Community Legend
  • 10994 Views
  • 12 replies
  • 1 likes
  • 10994 Views
  • 12 replies
  • 1 likes

Data volume rises and rises.. / Speicherplatz steigt und steigt

Next, if I might add an album to my playlists in Spotify, then I can only ONLINE anhöhren (with an internet connection) I yes.Then there is still the possibility to download the songs for the OFFLINE mode.Now the question of questions: If I do not wa...

  • Newbie
  • Next, if I might add an album to my playlists in Spotify, then I can only ONLINE anhöhren (with an internet connection) I yes. Then there is still the possibility to download the songs for the OFF...
  • 1153 Views
  • 0 replies
  • 2 likes
  • Data volume
  • 1153 Views
  • 0 replies
  • 2 likes

Is there an actual solution to Spotify stopping after almost every track?

It's a darn shame. I am obviously not the only one having this problem. I have been using MOG for over a year and am hoping to switch to Spotify because I like their interface better, and they have a slightly bigger catalog. I have been using the fre...

  • Regular
  • It's a darn shame.  I am obviously not the only one having this problem.  I have been using MOG for over a year and am hoping to switch to Spotify because I like their interface better, and...
  • Joe
  • Community Legend
  • 643 Views
  • 12 replies
  • 0 likes
  • 643 Views
  • 12 replies
  • 0 likes

Solved!! Won't load Facebook login on Galaxy S2

Description I am a Premium account holder and was using Spotify on my phone problem free for the last year or so but suddenly today it asked me to login and when I try to sign in through Facebook it won't load a login screen, it just tells me it can'...

  • Casual Listener
  • Description I am a Premium account holder and was using Spotify on my phone problem free for the last year or so but suddenly today it asked me to login and when I try to sign in through Facebook...
  • Joe
  • Community Legend
  • 1110 Views
  • 4 replies
  • 0 likes
  • 1110 Views
  • 4 replies
  • 0 likes

Audio Effects has stopped working

Hey I have a Samsung S4 and Audio Effects has stopped working. This means that I can turn it on and off and adjust the buttons but there will be no difference in sound. This is seriously annoying Is there any solution to this ? or should I stop using...

  • Newbie
  • Hey I have a Samsung S4 and Audio Effects has stopped working. This means that I can turn it on and off and adjust the buttons but there will be no difference in sound. This is seriously annoying Is ...
  • Joe
  • Community Legend
  • 812 Views
  • 7 replies
  • 2 likes
  • 812 Views
  • 7 replies
  • 2 likes

Playlist Folders Organize, But Duplicate Downloaded List Sucks

The "Downloaded" section on the Playlist menu of Android is very annoying. Even if you have all your playlists organized with playlist folders you have to scroll through ALL of your downloads to get to them. If you are having trouble with organizing ...

  • Gig Goer
  • The "Downloaded" section on the Playlist menu of Android is very annoying. Even if you have all your playlists organized with playlist folders you have to scroll through ALL of your downloads to get ...
  • Taylor
  • Community Legend
  • 189 Views
  • 1 replies
  • 0 likes
  • 189 Views
  • 1 replies
  • 0 likes

Radio Duplicates

Over the last few days i have been using Spotify radio on my android phone, and several times i have had duplicate tracks. (Same name and album) sometimes they are next to each other, other times there are a few tracks between them. Has anyone else s...

  • Roadie
  • Over the last few days i have been using Spotify radio on my android phone, and several times i have had duplicate tracks. (Same name and album) sometimes they are next to each other, other times the...
  • richardap
  • Roadie
  • 218 Views
  • 2 replies
  • 0 likes
  • 218 Views
  • 2 replies
  • 0 likes