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Get help for your Android mobile or tablet
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
Spotify turns itself down, even when sound is fully maxed - on my mobile phone, Android Kit kat 4.4.3 - this JUST started, i pay for premium, and this makes it unlistenable, due to me liking loud music I’ve had to move over to Pandora. Please take a ...
Spotify turns itself down, even when sound is fully maxed - on my mobile phone, Android Kit kat 4.4.3 - this JUST started, i pay for premium, and this makes it unlistenable, due to me liking loud mus...
Regular
916 Views
7 replies
0 likes
Hi all, I'm pretty new with spotify and I'd like your help with a problem. My spotify android app wont play some songs... that is: it says it's playing, but there is no sound. When I try to pause, it just stops and goes back to the beginning. When I ...
Hi all, I'm pretty new with spotify and I'd like your help with a problem. My spotify android app wont play some songs... that is: it says it's playing, but there is no sound. When I try t...
Regular
1334 Views
11 replies
0 likes
Hello,I have an issue with Spotify on my new Samsung S4: it keeps repeatedly refreshing my playlist while on shuffle if I pause it to do something else. It's irritating as it basically means I can't listen to a playlist right the way through and end ...
Hello, I have an issue with Spotify on my new Samsung S4: it keeps repeatedly refreshing my playlist while on shuffle if I pause it to do something else. It's irritating as it basically means I ca...
Community Legend
1022 Views
1 replies
0 likes
since I install android last update 4.4.2 n my xperia z, spotify doesn't work anymore! I tried to reinstall it but it don't change anything!
since I install android last update 4.4.2 n my xperia z, spotify doesn't work anymore! I tried to reinstall it but it don't change anything!
Newbie
2397 Views
4 replies
0 likes
The background album cover image is updated though. Pressing power twice (display off then on) triggers an update and the display is correct again.
The background album cover image is updated though. Pressing power twice (display off then on) triggers an update and the display is correct again.
Newbie
1124 Views
6 replies
0 likes
If I delete a playlist on Spotify mobile, will it be deleted from Spotify on my desktop/other mobile? Thank you.
If I delete a playlist on Spotify mobile, will it be deleted from Spotify on my desktop/other mobile? Thank you.
Community Legend
354 Views
1 replies
0 likes
I currently have the free version of spotify and love it, I really want to buy the premium, but I want to be able to pick songs on my phone otherwise I don't see much point because I mainly wanted it so I could listen offline on my phone and pick son...
I currently have the free version of spotify and love it, I really want to buy the premium, but I want to be able to pick songs on my phone otherwise I don't see much point because I mainly wanted it...
Community Legend
2866 Views
2 replies
0 likes
Hello, My problem is my Pc find my Handy in my network but under Sportifyconnect my Pc is not Displayed from the PC i can control the mobile LG, Denrie
Hello, My problem is my Pc find my Handy in my network but under Sportifyconnect my Pc is not Displayed from the PC i can control the mobile LG, Denrie
Community Legend
667 Views
3 replies
0 likes
HeySo I started the free seven day trial yesterday but it won't let me do anything just keeps me in offline mode. Can't even listen to music. Please help.
Hey So I started the free seven day trial yesterday but it won't let me do anything just keeps me in offline mode. Can't even listen to music. Please help.
Community Legend
766 Views
8 replies
0 likes
Hi!I just updated my android version to 4.4.2. Now, every time I try to open spotify, all that pops up is the menu icon in the top left corner, but when I tap it, nothing happens. What do I do?I'm using a Sony Xperia Z.
Hi! I just updated my android version to 4.4.2. Now, every time I try to open spotify, all that pops up is the menu icon in the top left corner, but when I tap it, nothing happens. What do I do? I'...
Community Legend
19150 Views
11 replies
1 likes
Hi, I just bought an xperia z2 and spotify will not work at all, it just crashes as soon as it opens, one time it said it cannot find an SD card which is a lie because it is clearly showing up on my phone. I have reinstalled it as well. Is anyone els...
Hi, I just bought an xperia z2 and spotify will not work at all, it just crashes as soon as it opens, one time it said it cannot find an SD card which is a lie because it is clearly showing up on my ...
Newbie
1981 Views
2 replies
1 likes
Hi there. Is there a way to make Spotify for Android to stop and to continue play music when removing and instering the headphones? Can't find a setting to make it do so. In fact, Poweramp does have an option like this, and I read similar things abou...
Hi there. Is there a way to make Spotify for Android to stop and to continue play music when removing and instering the headphones? Can't find a setting to make it do so. In fact, Poweramp does have ...
Community Legend
552 Views
1 replies
0 likes
While Spotify celebrates their 10 million premium accounts... Since the user interface redesign (black background), the quality of the Android as well as the iOS app has been significantly reduced. A lot of crashes. When entering the app the playlist...
While Spotify celebrates their 10 million premium accounts... Since the user interface redesign (black background), the quality of the Android as well as the iOS app has been significantly...
Roadie
745 Views
3 replies
2 likes
the radio feature is not working right for some reason I put on a disturbed station and it played a dido song and after skipping it several more pop songs came on and even a classical song what is going on?
the radio feature is not working right for some reason I put on a disturbed station and it played a dido song and after skipping it several more pop songs came on and even a classical song...
439 Views
0 replies
0 likes
why spotify is very slow to syncing musics on android????
why spotify is very slow to syncing musics on android????
Regular
774 Views
3 replies
0 likes
Spotify app keeps loading playlists, songs, albums,...nothing appears, always stuck on the green loading cricle. Rebooting didn't help. Re installed spotify, chose log in. Stuck on log in screen, again with the endless loop of green circle loading. R...
Spotify app keeps loading playlists, songs, albums,...nothing appears, always stuck on the green loading cricle. Rebooting didn't help. Re installed spotify, chose log in. Stuck on log in screen, aga...
Casual Listener
2996 Views
4 replies
3 likes
Hi, When I search for "Spotify" on Google Play store from my Samsung Galaxy S5, it returns "Spotify Play" and other similar apps but not the actual app I am looking for!! I live in Calgary, Canada! What am I doing wrong? Any help would be appreciated...
Hi, When I search for "Spotify" on Google Play store from my Samsung Galaxy S5, it returns "Spotify Play" and other similar apps but not the actual app I am looking for!! I live in Calgary...
Casual Listener
21618 Views
3 replies
1 likes
All, I just signed back up with premium spotify again, coming from Google All Access. I'm a little confused with not being able to find/see/play the local mp3 files that is on my phone. I searched online and see that I need to use the desktop app to ...
All, I just signed back up with premium spotify again, coming from Google All Access. I'm a little confused with not being able to find/see/play the local mp3 files that is on my pho...
Casual Listener
3887 Views
3 replies
1 likes
Sendt this as mail to Spotify user support. Anny ideas/ other people strugling with this? (May be some bad grammar/spelling mistakes, I'm Norwegian)When I'm in the playlist menu it just keeps refreshing everything. Making the music stop, playlist nam...
Sendt this as mail to Spotify user support. Anny ideas/ other people strugling with this? (May be some bad grammar/spelling mistakes, I'm Norwegian) When I'm in the playlist menu it just keeps ref...
Regular
8310 Views
20 replies
0 likes
Bonjour, J'ai un problème avec spotify sur android, lorsque j'ajoute un fichier local depuis mon pc je peux le lire depuis celui ci mais le titre et grisé sur mon smartphone et quand je clique dessus , un message s'affiche " ce titrer n'est pas dispo...
Bonjour, J'ai un problème avec spotify sur android, lorsque j'ajoute un fichier local depuis mon pc je peux le lire depuis celui ci mais le titre et grisé sur mon smartphone et quand je clique dess...
Visitor
3530 Views
9 replies
0 likes
