Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

bettiey-bettiey

Visitor

401289 Views

549 replies

35 likes

Account
Free
  • 401289 Views
  • 549 replies
  • 35 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8621 Views

0 replies

7 likes

  • 8621 Views
  • 0 replies
  • 7 likes

View Friend's Top 5-10 Songs via Android

Apperantly, it is possible to view friend's top 5 songs when using an Ipad. Within the last ~5 months it was possible to view friend's top tracks on my Samsung Galaxy (I want to say it was top 10) but this functionality has since been removed. My que...

Gig Goer

Apperantly, it is possible to view friend's top 5 songs when using an Ipad. Within the last ~5 months it was possible to view friend's top tracks on my Samsung Galaxy (I want to say it was top 10) bu...

261 Views

0 replies

0 likes

  • 261 Views
  • 0 replies
  • 0 likes

Solved!! My off-line music deleted. again!!!

Not the first time this has happened. I recently started my iphone (which I hadn't used in a while), and all the off-line songs have been deleted on my Samsung s4 and tab3. Many gigabytes of data are currently being re downloaded and also a few hundr...

Roadie

Not the first time this has happened. I recently started my iphone (which I hadn't used in a while), and all the off-line songs have been deleted on my Samsung s4 and tab3. Many gigabytes of dat...

rnorthc123

Newbie

2065 Views

3 replies

0 likes

  • 2065 Views
  • 3 replies
  • 0 likes

Spotify app missing everything on startup

Hi! Firstly I apologise for my bad english.http://imgur.com/kQ3DS5wSo when I launch app I just get a blank black screen. Any ideas how to fix? I have a LG G Flex

Newbie

Hi! Firstly I apologise for my bad english. http://imgur.com/kQ3DS5w So when I launch app I just get a blank black screen. Any ideas how to fix? I have a LG G Flex

304 Views

0 replies

0 likes

  • 304 Views
  • 0 replies
  • 0 likes

Android volume quiet

Having an issue with spotify on all my android devices, Samsung s5, s4, tabpro 8.4 and nexus 7 gen 2 The output volume via any output is a lot lower than other applications, is there anyway to change this ? I had a similar issue on the PC and I was a...

Newbie

Having an issue with spotify on all my android devices, Samsung s5, s4, tabpro 8.4 and nexus 7 gen 2   The output volume via any output is a lot lower than other applications, is there anywa...

kbrooksc

Community Legend

666 Views

1 replies

0 likes

  • 666 Views
  • 1 replies
  • 0 likes

Solved!! Spotimote user credentials

HiDownloaded Spotimote thé other day. When I started the app it asks me for my Spotify user credentials. Why would the app need that? I dont feel comfortable giving that to a third party applikation which Spotify has not even mentioned on the list of...

Casual Listener

Hi Downloaded Spotimote thé other day. When I started the app it asks me for my Spotify user credentials. Why would the app need that? I dont feel comfortable giving that to a third party applikatio...

Jblernout

Casual Listener

1722 Views

7 replies

0 likes

  • 1722 Views
  • 7 replies
  • 0 likes

Spotimote won't show local files in the playlists

Hey, I am a Spotify Premium user. I just downloaded Spotimote and it works just fine. I am not to play local files that are part of my playlists though. Is there any way around this?

Casual Listener

Hey, I am a Spotify Premium user. I just downloaded Spotimote and it works just fine. I am not to play local files that are part of my playlists though. Is there any way around this?

321 Views

0 replies

0 likes

  • 321 Views
  • 0 replies
  • 0 likes

Solved!! rearrange order of tracks in a playlist

Is it possible to rearrange the order of tracks on my android phone? I can do it on my desktop but not my phone or tablet.

Newbie

Is it possible to rearrange the order of tracks on my android phone? I can do it on my desktop but not my phone or tablet.

Merik

Community Legend

591 Views

1 replies

0 likes

  • 591 Views
  • 1 replies
  • 0 likes

selecting album from playing track doesnt always show the related album :/

hi all, ive noticed this a few times - select album from the dots button when playing a track and it tends to give a list of albums rather than the related album i realise that sometimes there wont be an album maybe, but it should say so in this case...

Visitor

hi all,   ive noticed this a few times - select album from the dots button when playing a track and it tends to give a list of albums rather than the related album 😕 i realise that someti...

200 Views

0 replies

0 likes

  • 200 Views
  • 0 replies
  • 0 likes

all the songs of the artists that i follow missing

in my android version 4.1.2, all the songs that i had saved are missing. In my windows version they are there....what can i do?

Casual Listener

in my android version 4.1.2, all the songs that i had saved are missing. In my windows version they are there....what can i do?

kbrooksc

Community Legend

476 Views

5 replies

0 likes

  • 476 Views
  • 5 replies
  • 0 likes

black screen

Sony Xperia Z1 upgraded spotify a couple of months ago ever since then I get a black screen have re installed Desktop works fine but I use it mainly for music in the car Really I am paying for premium and cant use it I am about to cancel my subscript...

Newbie

Sony Xperia Z1 upgraded spotify a couple of months ago ever since then I get a black screen have re installed Desktop works fine but I use it mainly for music in the car   Really I a...

kbrooksc

Community Legend

351 Views

1 replies

0 likes

  • 351 Views
  • 1 replies
  • 0 likes

Track not available/clean queue after Spotify restart

HTC M8. Latest version of Spotify (Premium). A number of albums downloaded locally ok - and they play ok, once added to the queue. If I pause Spotify and switch to other Android apps, at some point Spotify gets killed by the Android (typical for Andr...

Regular

HTC M8. Latest version of Spotify (Premium). A number of albums downloaded locally ok - and they play ok, once added to the queue.   If I pause Spotify and switch to other Android apps, at s...

320 Views

0 replies

0 likes

  • 320 Views
  • 0 replies
  • 0 likes

I am not able to add music to "my music"

I am not able to add music to "my music" anymore in my android. I select the "+" burton, but the song doesn't appear in "my music" and when I search it again, it is not saved in any playlist. Is there a limit?

Newbie

I am not able to add music to "my music" anymore in my android. I select the "+" burton, but the song doesn't appear in "my music" and when I search it again, it is not saved in any playlist. Is the...

Kyleb

Casual Listener

305 Views

1 replies

0 likes

  • 305 Views
  • 1 replies
  • 0 likes

Solved!! Spotify won't install

Hi. I have tried to install spotify to my Samsung xcover2 from play and manually. Ether way it wont install, saying not enough space. Phones internal storage is 532 mb / 1,18 Gt so it has plenty of room avaible. Clearing cache and ram and re-booting ...

Regular

Hi.   I have tried to install spotify to my Samsung xcover2 from play and manually. Ether way it wont install, saying not enough space. Phones internal storage is 532 mb / 1,18 Gt so it has ...

Daniel

Community Legend

8562 Views

13 replies

0 likes

  • 8562 Views
  • 13 replies
  • 0 likes

All of the songs and albums from, "my music," we're deleted!

Not sure how or why this happened but all of a sudden there was nothing there. I have yet to check if this is also prevalent on my computer or not and I won't be able to do so until sometime tomorrow. Any help is appreciated, thanks.

Casual Listener

Not sure how or why this happened but all of a sudden there was nothing there. I have yet to check if this is also prevalent on my computer or not and I won't be able to do so until sometime tomorrow...

goopydudest

Casual Listener

525 Views

4 replies

0 likes

  • 525 Views
  • 4 replies
  • 0 likes

No SD card found - We found nowhere we would store your data

I have a galaxy s3 running Android 4.4.2. When I download the Spotify app from the play store it gives me this error. If I reboot the phone and try to reload the app it just crashes. If I go through all the troubleshooting steps, (Clear Cache, Uninst...

Newbie

I have a galaxy s3 running Android 4.4.2.   When I download the Spotify app from the play store it gives me this error. If I reboot the phone and try to reload the app it just crashes. If I ...

Joe

Community Legend

455 Views

2 replies

0 likes

  • 455 Views
  • 2 replies
  • 0 likes

Playlists won't show up

I put together a few playlists on my iPhone and made sure they were available offline but I cannot download them on my iPod, they don't even show up in my playlists section...any solutions?

Newbie

I put together a few playlists on my iPhone and made sure they were available offline but I cannot download them on my iPod, they don't even show up in my playlists section...any solutions?

SupaCui

Newbie

888 Views

1 replies

0 likes

  • 888 Views
  • 1 replies
  • 0 likes

You are not logged in issue

Hello, I have trouble Witherspoon spotify. I had à free premium accourt and it worked good. But non i am disconnected directly few seconds after being logged. The image is say "you are not logged in". I am on android With an HTC m8, i have tried in W...

Casual Listener

Hello, I have trouble Witherspoon spotify. I had à free premium accourt and it worked good. But non i am disconnected directly few seconds after being logged. The image is say "you are not logg...

Rems

Casual Listener

1745 Views

4 replies

0 likes

Android
log in issues
  • 1745 Views
  • 4 replies
  • 0 likes

alles verwijderen

Hallo, Kan iemand mij helpen? Ben onlangs overgegaan van kpn naar hi met een nieuw spotify abonnement. Om dit te activeren moet ik echter mijn huidige abonnement compleet verwijderen. Kan op de site wel vinden dat ik op "alles verwijderen" moet drukk...

Newbie

Hallo,  Kan iemand mij helpen? Ben onlangs overgegaan van kpn naar hi met een nieuw spotify abonnement. Om dit te activeren moet ik echter mijn huidige abonnement compleet verwijderen. Kan op ...

bzite

Roadie

607 Views

1 replies

0 likes

  • 607 Views
  • 1 replies
  • 0 likes

email address linked to spotify account

Hi, i signed up for premium this week and dont know the email address that is linked to spotify. my spotify account has upgraded to premium so thats fine but i cannot find the email address that i would get a confirmation email to. i have tried to lo...

Newbie

Hi, i signed up for premium this week and dont know the email address that is linked to spotify. my spotify account has upgraded to premium so thats fine but i cannot find the email address that i wo...

Daniel

Community Legend

2782 Views

2 replies

0 likes

  • 2782 Views
  • 2 replies
  • 0 likes