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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

110378 Views

26 replies

3 likes

  • 110378 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

RCox451

Visitor

222320 Views

141 replies

11 likes

Android
autoplay
bluetooth
  • 222320 Views
  • 141 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

578999 Views

79 replies

3 likes

  • 578999 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

476943 Views

577 replies

40 likes

Account
Free
  • 476943 Views
  • 577 replies
  • 40 likes

Solved!! No sincroniza

Tengo una cuenta premium y quiero sincronizarla mis archivos locales con mi celular android pero no se puede. Los conecto a la misma red pero no sale en Mis Dispositivos mi celular, ya reinicie la computadora y el celular y nada. Que debo hacer? Grac...

Newbie

Tengo una cuenta premium y quiero sincronizarla mis archivos locales con mi celular android pero no se puede. Los conecto a la misma red pero no sale en Mis Dispositivos mi celular, ya reinicie la ...

Daniel

Community Legend

891 Views

1 replies

0 likes

  • 891 Views
  • 1 replies
  • 0 likes

Do local files synced to Android from PC count against 3333 limit?

If I have local files on my PC, drop those files into a playlist, and sync that playlist on my Android phone for offline use, does that count against my 3333 offline sync limit on my phone? Thanks! (Extra credit if the answer to above question is no:...

Regular

If I have local files on my PC, drop those files into a playlist, and sync that playlist on my Android phone for offline use, does that count against my 3333 offline sync limit on my phone?   ...

dinomight

Spotify Star

663 Views

1 replies

0 likes

  • 663 Views
  • 1 replies
  • 0 likes

"This track is not availible" when restarting/resuming Spotify

Hi, Description For a while now (some months?) I've experienced an annoying bug that I would like someone from the Spotify team to investigate. I have synced a couple of albums and usually I listen to those (via "Your Music" -> "Albums") and I am onl...

Music Fan

Hi,   Description For a while now (some months?) I've experienced an annoying bug that I would like someone from the Spotify team to investigate.   I have synced a couple of album...

536 Views

0 replies

1 likes

  • 536 Views
  • 0 replies
  • 1 likes

Problema con reconocimiento de spotify

Buenas, me gustaría saber si alguno tiene alguna para mi solucion: resulta que tengo la tablet jazztel tab 10.1 que sino me equivoco es del fabricante i-Joy y resulta que descaro spotify y lo detecta como si fuese un telefono normal y corriente. Grac...

Newbie

Buenas, me gustaría saber si alguno tiene alguna para mi solucion: resulta que tengo la tablet jazztel tab 10.1 que sino me equivoco es del fabricante i-Joy y resulta que descaro spotify y lo detecta...

Daniel

Community Legend

477 Views

1 replies

0 likes

  • 477 Views
  • 1 replies
  • 0 likes

Solved!! [Nexus 4] "Take Me to Church" plays on my PC, while it does not on my android phone.

Hi, I use Spotify premium with my PC and android phone regularly. The song "Take Me to Church" by Hozier doesn't seem to play on my phone. I have no other problem with other songs. I do not install any 3rd party software on my Nexus, and everything i...

Casual Listener

Hi,   I use Spotify premium with my PC and android phone regularly. The song "Take Me to Church" by Hozier doesn't seem to play on my phone. I have no other problem with other songs. ...

besirkurtulmus

Casual Listener

1432 Views

5 replies

0 likes

hozier
nexus
song wont play
  • 1432 Views
  • 5 replies
  • 0 likes

Spotify pauses at high volume warning level even on loudspeaker

Hi, I'm using a Galaxy Note 3 with Android 4.4.2When I'm using my headphones, my phone normally warns me when I increase the volume for music apps, Spotify included, past a certain point around maybe 75%.Recently though I've noticed that when I liste...

Regular

Hi, I'm using a Galaxy Note 3 with Android 4.4.2 When I'm using my headphones, my phone normally warns me when I increase the volume for music apps, Spotify included, past a certain point arou...

Daniel

Community Legend

1313 Views

4 replies

0 likes

bug
  • 1313 Views
  • 4 replies
  • 0 likes

Shuffle play even though I have a premium account

Hello, I have Premium account on a Moto G. I only have the option to "shuffle play" I have clicked on the art work and stopped shuffle - but still only have the "shuffle play" option. I have cleared cash and data and uninstalled Spotify. Restarted ph...

Newbie

Hello, I have Premium account on a Moto G. I only have the option to "shuffle play" I have clicked on the art work and stopped shuffle - but still only have the "shuffle play" option. I have cl...

Daniel

Community Legend

500 Views

1 replies

0 likes

  • 500 Views
  • 1 replies
  • 0 likes

Not all songs show up in 'Albums' view in My Muisc

Hi, I had this huge problem where whenever I'd download an album it'd only grab 3 or 4 songs and show them as avaliable to play in the album view (for some strange reason) and assumed for whatever reason it wasn't downloading the album properly (and ...

Regular

Hi, I had this huge problem where whenever I'd download an album it'd only grab 3 or 4 songs and show them as avaliable to play in the album view (for some strange reason) and assumed for whatever re...

dinomight

Spotify Star

495 Views

1 replies

0 likes

  • 495 Views
  • 1 replies
  • 0 likes

Problem with a song

Hello! I have a problem with a single song on my spotify on android... the song is this one: Club Dogo – Fragili on my PC this song is available on my phone deaspear , any suggestion? Thanks

Casual Listener

Hello!   I have a problem with a single song on my spotify on android... the song is this one:  Club Dogo – Fragili   on my PC this song is available on my phone deaspear , a...

Daniel

Community Legend

731 Views

3 replies

0 likes

  • 731 Views
  • 3 replies
  • 0 likes

track on pc that are not on android app

hi, i see that there are some tracks and albums that are not on mobile app (android), but only in the PC version. anybody can tell me why?

Casual Listener

hi, i see that there are some tracks and albums that are not on mobile app (android), but only in the PC version. anybody can tell me why?

Daniel

Community Legend

681 Views

4 replies

0 likes

  • 681 Views
  • 4 replies
  • 0 likes

spotify switched to htc music app :/

hi all, assume this happened when spotify got to the end of the playlist .... phone just started playing some random music, and when i checked it i could see that music control had switched to the htc player odd shouldnt it have stayed with spotify? ...

Visitor

hi all,   assume this happened when spotify got to the end of the playlist .... phone just started playing some random music, and when i checked it i could see that music control had switche...

user-removed

Not applicable

938 Views

4 replies

0 likes

  • 938 Views
  • 4 replies
  • 0 likes

Solved!! Spotify moto g sound/playback problems

Good morning, first of all my native language is german, so my english won't be the best you've seen yet. I've just bought Spotify Premium and I installed it on my Motorola Moto G 1st Generation Android 4.4.4 KitKat (3G and no SD-Card Slot). First le...

Regular

Good morning,     first of all my native language is german, so my english won't be the best you've seen yet. I've just bought Spotify Premium and I installed it on my Motorola Moto...

HendrikWegner

Regular

9576 Views

8 replies

0 likes

  • 9576 Views
  • 8 replies
  • 0 likes

Lockscreen album art is gone in Android l?

I updated to Android l and since updating have noticed that the full album artwork that used to be there is replaced with the ugly widget. Any help on how to fix fans?

Casual Listener

I updated to Android l and since updating have noticed that the full album artwork that used to be there is replaced with the ugly widget. Any help on how to fix fans?

Daniel

Community Legend

851 Views

1 replies

0 likes

  • 851 Views
  • 1 replies
  • 0 likes

Contacting Spotify

I have looked endlessly for an email or phone number to contact Spotify, but have failed. The two listed in their help page I tried and it won't send because neither are real email addresses. I am a Premium customer and this is how I am getting treat...

Newbie

I have looked endlessly for an email or phone number to contact Spotify, but have failed. The two listed in their help page I tried and it won't send because neither are real email addresses.  I...

Daniel

Community Legend

650 Views

1 replies

1 likes

  • 650 Views
  • 1 replies
  • 1 likes

SD card cleared

The day before yesterday I started Spotify on my phone. Hadn't done that for a while. Had to login again en then Spotify told me that, since I was logged in on three devices (apparently), my phone couldn't be synced and all files would be removed. So...

Casual Listener

The day before yesterday I started Spotify on my phone. Hadn't done that for a while. Had to login again en then Spotify told me that, since I was logged in on three devices (apparently), my phone co...

Daniel

Community Legend

1159 Views

3 replies

0 likes

Android 4.3
SD-card
  • 1159 Views
  • 3 replies
  • 0 likes

IOM Galaxy S5

I have just upgraded from iPhone 5 to Galaxy S5 and cannot install the Spotify app.I live in Isle of Man and the iPhone version worked okay. I have added payment details to my Google play account to confirm location and have tried clearing the cache....

Newbie

I have just upgraded from iPhone 5 to Galaxy S5 and cannot install the Spotify app. I live in Isle of Man and the iPhone version worked okay. I have added payment details to my Google play acc...

Merik

Community Legend

961 Views

1 replies

0 likes

galaxy s5
IOM
  • 961 Views
  • 1 replies
  • 0 likes

Problem with SD card. I can't enter Spotify from my smartphone anymore!

I've run into a problem with Spotify on my Android phone. I can't enter the app since yesterday. After uninstalling and reinstalling it, a message like this appears: "We couldn't find anywhere to save your data. Please, check that your SD card is wor...

Roadie

I've run into a problem with Spotify on my Android phone.   I can't enter the app since yesterday. After uninstalling and reinstalling it, a message like this appears:   "We couldn'...

kbrooksc

Community Legend

1187 Views

3 replies

0 likes

  • 1187 Views
  • 3 replies
  • 0 likes

Solved!! Spotify Music app on Android 2.3.6

Hello everyone, I'm a newbie. I got a Samsung GT-S6500 with Android 2.3.6: I went to Google Play to download Spotify Music app and it says it is no longer compatible with this version of Android. Does anyone know exactly which Spotify release can I i...

Visitor

Hello everyone, I'm a newbie. I got a Samsung GT-S6500 with Android 2.3.6: I went to Google Play to download Spotify Music app and it says it is no longer compatible with this version of Android. Doe...

user-removed

Not applicable

20304 Views

3 replies

0 likes

  • 20304 Views
  • 3 replies
  • 0 likes

Bug with "Liked from radio"-lists and download over 2g/3g.

Hi! So I've been using the radio a bit recently and noticed that the android app will download all the songs I add to "liked from radio" regardless of "download over 2g/3g" being turned on. I believe this is one of the reasons the radio is burning MB...

Casual Listener

Hi!   So I've been using the radio a bit recently and noticed that the android app will download all the songs I add to "liked from radio" regardless of "download over 2g/3g" being turned on...

user-removed

Not applicable

647 Views

1 replies

0 likes

  • 647 Views
  • 1 replies
  • 0 likes

Widget issues

Hi! On my phone (running Android 4.0.4 ICS) I'm using the 4x1 widget, but now that I bought a tablet (running Android 4.4.2 KitKat) I only have a 3x1 widget, which is really small and I can't even put it right in the middle since my screen is 6 wide....

Regular

Hi!   On my phone (running Android 4.0.4 ICS) I'm using the 4x1 widget, but now that I bought a tablet (running Android 4.4.2 KitKat) I only have a 3x1 widget, which is really small and I ca...

Millenotti

Regular

1082 Views

2 replies

0 likes

  • 1082 Views
  • 2 replies
  • 0 likes