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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

114324 Views

26 replies

4 likes

  • 114324 Views
  • 26 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Roadie

229829 Views

148 replies

11 likes

Android
autoplay
bluetooth
  • 229829 Views
  • 148 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

588815 Views

79 replies

3 likes

  • 588815 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Jh011

Visitor

484082 Views

580 replies

42 likes

Account
Free
  • 484082 Views
  • 580 replies
  • 42 likes

Solved!! help with spotify connect

I have a problem and I am unable to solve. Me and my father uses the same account spotify, both in online mode, but when he's listening to a song and I also happens a kind of interference, the music I'm listening also plays on his cell phone, and he ...

Casual Listener

I have a problem and I am unable to solve. Me and my father uses the same account spotify, both in online mode, but when he's listening to a song and I also happens a kind of interference, the music ...

Daniel

Community Legend

869 Views

3 replies

0 likes

  • 869 Views
  • 3 replies
  • 0 likes

Saved songs

Is there a way to find out how many songs in your saved music within the android app? I know you can see how many songs are in your playlists but I don't see how many I have in my saved songs. I don't know if I'm close to the 10,000 limit or not.

Music Fan

Is there a way to find out how many songs in your saved music within the android app? I know you can see how many songs are in your playlists but I don't see how many I have in my saved songs. I don'...

user-removed

Not applicable

689 Views

1 replies

0 likes

  • 689 Views
  • 1 replies
  • 0 likes

Xperia Z2 tablet + unlimited

I have a Sony Xperia z2 tablet and iPad + Spotify unlimited. For some reason I get only shuffle feature in my Xperia tablet, iPad is working without problems. Is Spotify interpreting my Z2 tablet as Android phone???

Newbie

I have a Sony Xperia z2 tablet and iPad + Spotify unlimited. For some reason I get only shuffle feature in my Xperia tablet, iPad is working without problems. Is Spotify interpreting my Z2 tablet as ...

SuperWisdom

Community Legend

616 Views

1 replies

0 likes

  • 616 Views
  • 1 replies
  • 0 likes

Android 4.4.4 Lockscreen Widget is missing.

Is there a know Issue with on the Nexus5 ? I dont got the Spotify Widget on the Lockscren. Also i cant find it in the List of Lockscreen Widgets...

Casual Listener

Is there a know Issue with on the Nexus5 ? I dont got the Spotify Widget on the Lockscren. Also i cant find it in the List of Lockscreen Widgets...

elPatricko

Casual Listener

1843 Views

2 replies

0 likes

  • 1843 Views
  • 2 replies
  • 0 likes

Solved!! Certain Tracks from my personal library are not available

I have a Nexus 5 running Android 4.4.4, have the latest update to Spotify, am a premium user have only 8600 tracks on my iTunes but still can't listen to all of my tracks. Like for some playlists I can only listen to listen to certain tracks. The res...

Regular

I have a Nexus 5 running Android 4.4.4, have the latest update to Spotify, am a premium user have only 8600 tracks on my iTunes but still can't listen to all of my tracks. Like for some playlists I c...

Daniel

Community Legend

1132 Views

5 replies

1 likes

  • 1132 Views
  • 5 replies
  • 1 likes

Solved!! How to disable Spotify Connect

Hi, since a few days my Samsung s4mini displays the songs which i hear on my pc. In the Connect options of the phone i can only chose between the two devices (PC and phone), but cant disable it. In the device option on the PC it says "conncected to s...

Casual Listener

Hi,   since a few days my Samsung s4mini displays the songs which i hear on my pc. In the Connect options of the phone i can only chose between the two devices (PC and phone), but cant disab...

Narut

Casual Listener

10646 Views

5 replies

3 likes

  • 10646 Views
  • 5 replies
  • 3 likes

songs skipping ahead

Im a premium account user and my Spotify keeps skipping ahead songs when using my Android app on my HTC One phone. This happens with synch, playlists and normal streaming with and without headphones. I have tried factory reset of my phone and uninsta...

Casual Listener

Im a premium account user and my Spotify keeps skipping ahead songs when using my Android app on my HTC One phone. This happens with synch, playlists and normal streaming with and without headphones....

Daniel

Community Legend

1040 Views

1 replies

0 likes

abdroid app htc one
  • 1040 Views
  • 1 replies
  • 0 likes

spotify Grey screen

Recently after re-instaling the spotify app I do only get a Grey screen with a not working menu button.On Xperia t android 4.3. Does somebody know how to solvent this problem?

Casual Listener

Recently after re-instaling the spotify app I do only get a Grey screen with a not working menu button. On Xperia t android 4.3. Does somebody know how to solvent this problem?

Brandtair

Casual Listener

4613 Views

2 replies

0 likes

  • 4613 Views
  • 2 replies
  • 0 likes

How to "disconnect" by android phone and laptop?

I want to use them for different playlists and I don't want one to change the other one. It worked the way I wanted it until I upgraded the laptop version of spotify and I want to change it back to the way it was. I cannot see any options to do this.

Roadie

I want to use them for different playlists and I don't want one to change the other one.   It worked the way I wanted it until I upgraded the laptop version of spotify and I want to change i...

EarlPurple

Roadie

1912 Views

4 replies

0 likes

  • 1912 Views
  • 4 replies
  • 0 likes

Losing last playing track when closing and re-opening app after a while

Hi all. I'm a Premium user, using Spotify 1.4.0.631 on a Nexus 5 with Android 4.4.4. Here's the typical situation where I find the bug I wish to report: - I download tracks to listen in offline mode - I play offline music, then later I pause a track ...

Music Fan

Hi all. I'm a Premium user, using Spotify 1.4.0.631 on a Nexus 5 with Android 4.4.4. Here's the typical situation where I find the bug I wish to report:   - I download tracks to listen in of...

Daniel

Community Legend

1899 Views

3 replies

0 likes

  • 1899 Views
  • 3 replies
  • 0 likes

Spotify crashes when opening open.spotify.com link.

Today I was trying to open a song from the browser. But spotify keeps crashing when opening the link.

Casual Listener

Today I was trying to open a song from the browser. But spotify keeps crashing when opening the link.

Daniel

Community Legend

865 Views

2 replies

0 likes

  • 865 Views
  • 2 replies
  • 0 likes

Solved!! Spotify crashes / shuts down Note 3

Description When I listen on Note 3, after a while of changing the songs the sound is gone and after a few second the phone restarts or shuts down. Spotify is in version premium. Issue appears in offline mode, as well as online mode. What are the ste...

Newbie

Description When I listen on Note 3, after a while of changing the songs the sound is gone and after a few second the phone restarts or shuts down. Spotify is in version premium. Issue appears in o...

Daniel

Community Legend

7293 Views

30 replies

0 likes

  • 7293 Views
  • 30 replies
  • 0 likes

Usuario Premium le sale el modo sin conexión cuando no está activado

Hola buenas, el problema está en que soy usuario Premium (mi cuenta caduca dentro de 1 año y medio) y el dispositivo me dice todo el rato que estoy sin conexión aunque tenga desactivada la opción de escuchar música sin conexión. No puedo utilizar la ...

Casual Listener

Hola buenas, el problema está en que soy usuario Premium (mi cuenta caduca dentro de 1 año y medio) y el dispositivo me dice todo el rato que estoy sin conexión aunque tenga desactivada la opción de ...

Daniel

Community Legend

743 Views

3 replies

0 likes

  • 743 Views
  • 3 replies
  • 0 likes

PLEASE FIX SMS and email notifications still non existent.

I am getting really mad that spotify fixed the issue with not being able to hear directions from an app, but still never fixed the issue that they will not play notifications (really low to the point you can't hear it). I drive long distance all the ...

Newbie

I am getting really mad that spotify fixed the issue with not being able to hear directions from an app, but still never fixed the issue that they will not play notifications (really low to the point...

Daniel

Community Legend

582 Views

1 replies

0 likes

  • 582 Views
  • 1 replies
  • 0 likes

Reordering songs in playlists - is this possible?

On the desktop app I can reorder songs in my playlist. I usually put them in the order I like listening to them. I can't find a way to do this on the android app. Is this just a key missing feature or am I just not seeing how to do it. Is it possible...

Casual Listener

On the desktop app I can reorder songs in my playlist.  I usually put them in the order I like listening to them.  I can't find a way to do this on the android app.  Is this just a key...

Joemommaspotify

Roadie

809 Views

4 replies

0 likes

  • 809 Views
  • 4 replies
  • 0 likes

Playlist won't update on Galaxy S5

Hi, I've had this problem for 2 days now. I've updated a playlist on my computer, and it works as usual. And no problem the 100 times before that either. But now the last time, sure, the playlist was still in my phone. But there was no tracks in it.....

Newbie

Hi, I've had this problem for 2 days now. I've updated a playlist on my computer, and it works as usual. And no problem the 100 times before that either. But now the last time, sure, the playlist w...

Daniel

Community Legend

497 Views

1 replies

0 likes

  • 497 Views
  • 1 replies
  • 0 likes

Solved!! Galaxy S4 sound level

When equalizer is turned off sound level is higher than when it is on. Why is this and how can I get the higher sound levels?

Newbie

When equalizer is turned off sound level is higher than when it is on. Why is this and how can I get the higher sound levels?

raypalmer22

Newbie

667 Views

2 replies

0 likes

  • 667 Views
  • 2 replies
  • 0 likes

All albums have vanished from the spotify app.

A couple of days ago all my saved albums and songs I had downloaded vanished in the spotify app. The albums are still available in Windows though. Is there anyway to resinq the mobile app with the albums I saved in the windows version? I don't care i...

Casual Listener

A couple of days ago all my saved albums and songs I had downloaded vanished in the spotify app. The albums are still available in Windows though. Is there anyway to resinq the mobile app with th...

Contra

Casual Listener

569 Views

2 replies

0 likes

  • 569 Views
  • 2 replies
  • 0 likes

Can't find albums

I have spotify on my computer and synched to my phone. For some reason all the albums on my computer are not showing up on my phone How do I find them.

Casual Listener

I have spotify on my computer and synched to my phone. For some reason all the albums on my computer are not showing up on my phone  How do I find them.

Daniel

Community Legend

649 Views

4 replies

0 likes

  • 649 Views
  • 4 replies
  • 0 likes

Solved!! No sincroniza

Tengo una cuenta premium y quiero sincronizarla mis archivos locales con mi celular android pero no se puede. Los conecto a la misma red pero no sale en Mis Dispositivos mi celular, ya reinicie la computadora y el celular y nada. Que debo hacer? Grac...

Newbie

Tengo una cuenta premium y quiero sincronizarla mis archivos locales con mi celular android pero no se puede. Los conecto a la misma red pero no sale en Mis Dispositivos mi celular, ya reinicie la ...

Daniel

Community Legend

908 Views

1 replies

0 likes

  • 908 Views
  • 1 replies
  • 0 likes