Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Casual Listener
209251 Views
137 replies
10 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
558303 Views
78 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Visitor
461679 Views
575 replies
39 likes
Hey!I'm having this annoying problem a couple months ago, when I'm using spotify in speaker mode on my Xperia L the app gets stuck until it reboots my phone, it happens as many times as possible among the first 3 hours of use in the morning when im j...
Hey! I'm having this annoying problem a couple months ago, when I'm using spotify in speaker mode on my Xperia L the app gets stuck until it reboots my phone, it happens as many times as possible am...
Regular
1803 Views
4 replies
0 likes
What are the plans for kindle fire support?
What are the plans for kindle fire support?
Community Legend
3059 Views
4 replies
1 likes
I have a samsung galaxy s4 and lately spotify has seemed slow loading up artist pages. Is there anything I can do to fix this problem?
I have a samsung galaxy s4 and lately spotify has seemed slow loading up artist pages. Is there anything I can do to fix this problem?
Community Legend
994 Views
3 replies
0 likes
Hello thereBefore my HTC One M7 was updated to Sense 6, I used to be able to kill the Spotify app in the Sense task manager without stopping my music from playing. Yet now it does. This is very annoying. Me and a lot of other people would be very sat...
Hello there Before my HTC One M7 was updated to Sense 6, I used to be able to kill the Spotify app in the Sense task manager without stopping my music from playing. Yet now it does. This is very a...
Community Legend
808 Views
1 replies
0 likes
I go to the page where you select what type of card you will use to pay and it says 30 days free and all that. Click confirm purchase. Then it loads but the same page pops up and says sorry wrong password. I didn't even put a password in. Please help
I go to the page where you select what type of card you will use to pay and it says 30 days free and all that. Click confirm purchase. Then it loads but the same page pops up and says sorry wrong pas...
Community Legend
731 Views
3 replies
0 likes
So first of: I can listen to music offline this feature works fine, which is awesome!That however, is the place where the positive side ends. When I download playlist I normally download them to my SD, problem is though that when I want to Sync Local...
So first of: I can listen to music offline this feature works fine, which is awesome! That however, is the place where the positive side ends. When I download playlist I normally download ...
Community Legend
472 Views
1 replies
0 likes
Hi, I hope this is in the right place.I've just bought a 16gb SD card for my Galaxy s5 and after downloading a bunch of songs onto the sd card I still have some tracks I want to download but there is no space left on my card. My phone has 9 or 10gb o...
Hi, I hope this is in the right place. I've just bought a 16gb SD card for my Galaxy s5 and after downloading a bunch of songs onto the sd card I still have some tracks I want to download but ther...
Community Legend
403 Views
1 replies
0 likes
Hi, I have a samsung galaxy s2 with android 4.4.4 (cyanogenmod 11) and the latest version of spotify (1.1.2.453). After putting my music in offline mode, spotify does not work. It stays with the screen in black. With old versions of cyanogenmod Andro...
Hi, I have a samsung galaxy s2 with android 4.4.4 (cyanogenmod 11) and the latest version of spotify (1.1.2.453). After putting my music in offline mode, spotify does not work. It stays wi...
Community Legend
5912 Views
10 replies
0 likes
Hello yesterday my problem appeared. I cannot sync 1 playlist to my device. I created a new one and its syncing. My mobile even cannot see this playlist. I tried reinstalling and cleaning cache data.
Hello yesterday my problem appeared. I cannot sync 1 playlist to my device. I created a new one and its syncing. My mobile even cannot see this playlist. I tried reinstalling and cleaning cache ...
Casual Listener
1059 Views
3 replies
0 likes
What's new in this version New: Our menus are more gorgeous than ever. New: Spotify now speaks Finnish. Fixes: Some Android L compatibility improvements. Fictitious: This app was a hand model in the eighties. Important to note This version only appli...
What's new in this version New: Our menus are more gorgeous than ever. New: Spotify now speaks Finnish. Fixes: Some Android L compatibility improvements. Fictitious: This ...
Spotify Legend
3754 Views
13 replies
1 likes
Hello, I was going to use the contact form like I did last time but since there's a message about technical issues I figured I'd just post for the moment in the event it's a part of the problem. A few months ago I went through an ordeal with switchin...
Hello, I was going to use the contact form like I did last time but since there's a message about technical issues I figured I'd just post for the moment in the event it's a part of the pr...
695 Views
0 replies
0 likes
The Radio icon is missing in my Spotify app on both my Android phones? It was previously there. I'm currently running version 1.2.0.534 on both phones. One is a Galaxy Note 3 the other is a Moto G (3G edition). Both phones have all the latest Android...
The Radio icon is missing in my Spotify app on both my Android phones? It was previously there. I'm currently running version 1.2.0.534 on both phones. One is a Galaxy Note 3 the ot...
Not applicable
3281 Views
6 replies
0 likes
Hi there! I've been encountering this issue for the past few days ever since formatting my phone (HTC One M8), downloaded my playlists over to my phone, resynced everything and tried to play a few of my downloaded/local songs. However, no sound was h...
Hi there! I've been encountering this issue for the past few days ever since formatting my phone (HTC One M8), downloaded my playlists over to my phone, resynced everything and tried to play a few ...
Community Legend
3956 Views
7 replies
0 likes
Hi, Over the weekend I performed a updated to my galaxy s4 courtesy of samsung. Unfortunately this meant my phone randomly restarted so I've had to put a custom rom on it which is actually running really well a lot better than having Samsung's offici...
Hi, Over the weekend I performed a updated to my galaxy s4 courtesy of samsung. Unfortunately this meant my phone randomly restarted so I've had to put a custom rom on it which is actually...
Community Legend
726 Views
1 replies
0 likes
When you're logged in on your Android, is there a way to show how long the song is and how far into the song you are? I can see it on my computer, but not on my phone and I really need to be able to judge when the song is going to end because I'm dev...
When you're logged in on your Android, is there a way to show how long the song is and how far into the song you are? I can see it on my computer, but not on my phone and I really need to be able to ...
Casual Listener
1550 Views
4 replies
0 likes
Hello, I find a bug and would like to share it with Spoify. Requirments: 1) Android Phone 2) Bluetooth media player Steps to reproduce: 1) Connect android phone to Bluethooth media (in my case it is my car - Tayota Prius)2) Start playing music from S...
Hello, I find a bug and would like to share it with Spoify. Requirments: 1) Android Phone 2) Bluetooth media player Steps to reproduce: 1) Connect android phone to Bluetho...
Casual Listener
1510 Views
6 replies
0 likes
Hello everyone, I'm listening to my music with my brand new Beats Mixr headset and so far, so good. But recently, I came across a little problem (maybe bigger than little after all) that is bugging me : I hear everything that is going on through my m...
Hello everyone, I'm listening to my music with my brand new Beats Mixr headset and so far, so good. But recently, I came across a little problem (maybe bigger than little after all) that i...
Community Legend
5895 Views
1 replies
0 likes
I've just downloaded Spotify on my new phone Sony Experia / Android 4.4.4. But it won't start. I get the message ~"Spotify is unfortunately stopped" with an option to send an error report, which I have done. I'm signed up for Premium. Any clues? //Af...
I've just downloaded Spotify on my new phone Sony Experia / Android 4.4.4. But it won't start. I get the message ~"Spotify is unfortunately stopped" with an option to send an error report,...
Not applicable
522 Views
1 replies
0 likes
Hola, desde hace mucho tiempo estoy intentando dejar de seguir la lista http://open.spotify.com/user/josemanuelp10/top/tracks pero es imposible!! siempre vuelve a aparecer, una y otra vez. Esto me sucede tanto en la versión PC como en Android e Ipad....
Hola, desde hace mucho tiempo estoy intentando dejar de seguir la lista http://open.spotify.com/user/josemanuelp10/top/tracks pero es imposible!! siempre vuelve a aparecer, una y otra vez. Es...
Casual Listener
580 Views
2 replies
0 likes
So, I just deleted every track on my starred playlist. I then proceded to add some 500 songs to the same playlist (some new, some old). The starred playlist on my cell won't update to match the new playlist on my computer - it shows the same songs as...
So, I just deleted every track on my starred playlist. I then proceded to add some 500 songs to the same playlist (some new, some old). The starred playlist on my cell won't update to match the new p...
Community Legend
1308 Views
3 replies
0 likes
