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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

Viktor_k83

Casual Listener

208874 Views

137 replies

10 likes

Android
autoplay
bluetooth
  • 208874 Views
  • 137 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

557568 Views

78 replies

3 likes

  • 557568 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Alonegamer

Visitor

461198 Views

575 replies

39 likes

Account
Free
  • 461198 Views
  • 575 replies
  • 39 likes

subsciption cancelation

I would like to be refuned today charge of $10.59 because I cancelled my subscription!!! Please and thank you.

Newbie

I would like to be refuned today charge of $10.59 because I cancelled my subscription!!! Please and thank you.

Daniel

Community Legend

650 Views

2 replies

0 likes

  • 650 Views
  • 2 replies
  • 0 likes

spotify stops after certain local files / ALL Platforms

I found that on all my devices (laptop, android or ipod) that spotify stops after the playback of certain local files . always on the same files , These Files have all one thing in common . the length info for that track seems sort of mixed up in any...

Music Fan

I found that on all my  devices (laptop, android or ipod)  that spotify stops after the playback of certain local files .   always on  the same files ,   These Files...

dinomight

Spotify Star

1509 Views

4 replies

0 likes

  • 1509 Views
  • 4 replies
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Solved!! App won't remember playlist sorting

Hello, unlike the Linux version the Android app does not remember the sorting of the playlists. Everytime I want to listen to another playlist it's sorted by "Custom" (=chronological). Please make it work like the desktop version, because changing th...

Gig Goer

Hello,   unlike the Linux version the Android app does not remember the sorting of the playlists. Everytime I want to listen to another playlist it's sorted by "Custom" (=chronological). &...

schuhumi

Gig Goer

2014 Views

4 replies

1 likes

  • 2014 Views
  • 4 replies
  • 1 likes

Mobile App - Can see my private messages

Is there anyway i can see my personal messages on my android spotify app?

Visitor

Is there anyway i can see my personal messages on my android spotify app?

Daniel

Community Legend

1041 Views

1 replies

0 likes

  • 1041 Views
  • 1 replies
  • 0 likes

Solved!! Spotify Premium does not work on my mobile

Hej, Spotify Premium does not work on my phone when offline. It stops working out of nowhere as well - I have reported this numerous times but nothing has improved. Could you help me? Vyshnia

Casual Listener

Hej,   Spotify Premium does not work on my phone when offline. It stops working out of nowhere as well - I have reported this numerous times but nothing has improved. Could you help me? &n...

dtorrese011

Newbie

1194 Views

6 replies

1 likes

  • 1194 Views
  • 6 replies
  • 1 likes

Premium Account Does Not Work

I am very frustrated this morning. I tried several times to upgrade to premium in July 2014, and did not appear to be successful -- my account still says, "FREE." However, I did give my credit card information. I was told that no transaction went thr...

Visitor

I am very frustrated this morning.  I tried several times to upgrade to premium in July 2014, and did not appear to be successful -- my account still says, "FREE."     However, I d...

Merik

Community Legend

372 Views

1 replies

0 likes

  • 372 Views
  • 1 replies
  • 0 likes

Como eliminó mi cuenta

Quiero eliminar mi cuenta, como debo de hacer? Si en la pagina no sale esa opcion

Newbie

Quiero eliminar mi cuenta, como debo de hacer? Si en la pagina no sale esa opcion

362 Views

0 replies

0 likes

  • 362 Views
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  • 0 likes

saving playlist to sd card instead of galaxys4

HELP!! I have a brand new 16GB SD card in my galazy S4 and spotify doesnt let me move to that card...its saving all my playlist to my phone which is now out of memory. How can I move all my playlists over??

Newbie

HELP!! I have a brand new 16GB SD card in my galazy S4 and spotify doesnt let me move to that card...its saving all my playlist to my phone which is now out of memory. How can I move all my playlists...

patallen9

Newbie

5908 Views

6 replies

0 likes

  • 5908 Views
  • 6 replies
  • 0 likes

Galaxy S1 Plus (9001) app won't work after lastest update

Had to uninstall the app as it keeps crashing the phone, can get past the log in screen but then it just crashes

Gig Goer

Had to uninstall the app as it keeps crashing the phone, can get past the log in screen but then it just crashes

379 Views

0 replies

0 likes

  • 379 Views
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Solved!! How to reload a playlist on my android phone?

Hi, I have downloaded one of my playlist (created on my desktop) on my android phone, but the wifi connection was not very good at the time, resulting in a very poor quality / lot of noise. I would like to reload the playlist on my phone, but I canno...

Casual Listener

Hi,   I have downloaded one of my playlist (created on my desktop) on my android phone, but the wifi connection was not very good at the time, resulting in a very poor quality / lot of ...

Sth1958

Casual Listener

2897 Views

2 replies

0 likes

  • 2897 Views
  • 2 replies
  • 0 likes

Solved!! album offline problem

Hi. I have a premium account that I use on my computer, my Android tablet and my Android phone. I have saved lots of albums that I want to make available offline on my Android devices. However, on my phone it sometimes doesn't let me. On certain albu...

Casual Listener

Hi. I have a premium account that I use on my computer, my Android tablet and my Android phone. I have saved lots of albums that I want to make available offline on my Android devices. However, on my...

Daniel

Community Legend

1128 Views

3 replies

0 likes

  • 1128 Views
  • 3 replies
  • 0 likes

album loses progress after 15 minutes of inactivity

LG Optimus G e975, Android 4.4.2, Spotify 1.4.0.631 If I am playing through a saved (and downloaded) album, and I pause for 15 minutes or so, when I return to Spotify I get the message "This track is not available" and the player shows that there is ...

Casual Listener

LG Optimus G e975, Android 4.4.2, Spotify 1.4.0.631   If I am playing through a saved (and downloaded) album, and I pause for 15 minutes or so, when I return to Spotify I get the message "Th...

Daniel

Community Legend

456 Views

1 replies

0 likes

  • 456 Views
  • 1 replies
  • 0 likes

Imported new U2 album to Spotify will not allow offline play on mobile device

I can play the album from the desktop version of Spotify, I created a new playlist added the new U2 album to it, then went to my Samsung S4 clicked on the new playlist and ensured play offline was enabled, I see all the songs in the playlist but they...

Newbie

I can play the album from the desktop version of Spotify, I created a new playlist added the new U2 album to it, then went to my Samsung S4 clicked on the new playlist and ensured play offline was en...

Josh

Community Legend

1554 Views

2 replies

0 likes

  • 1554 Views
  • 2 replies
  • 0 likes

Android Storage

Following error occurs "SYNCING ERROR - Offline syncing has stopped as there's no space left on this device". Also cannot download apps to device as insufficient storage. App is showing 4.4gb and I think much of this must be Spotify. I have a 16GB SD...

Casual Listener

Following error occurs "SYNCING ERROR - Offline syncing has stopped as there's no space left on this device". Also cannot download apps to device as insufficient storage. App is showing 4.4gb and I t...

Daniel

Community Legend

554 Views

1 replies

0 likes

  • 554 Views
  • 1 replies
  • 0 likes

Solved!! there is a way to play spotify music in an adroid music player?

hello there, i use spotify premium, but i find the music player awful, i have poweramp installed in my device, there is a way to play the offline songs with poweramp?

Casual Listener

hello there, i  use spotify premium, but i find the music player awful, i have poweramp installed in my device, there is a way to play the offline songs with poweramp?

HopelessFaith

Casual Listener

728 Views

2 replies

1 likes

  • 728 Views
  • 2 replies
  • 1 likes

DO I HAVE TO SCROLL THRU 700+ UNALPHABETIZED SONGS TO REMOVE ONE SONG FROM MY LARGEST PLAYLIST?

DO I HAVE TO SCROLL THROUGH 700+ UNALPHABETIZED SONGS TO FIND THE ONE SONG I WANT TO REMOVE FROM MY LARGEST PLAYLIST? ARE YOU PEOPLE AT SPOTIFY SERIOUSLY CHARGING $10/MONTH AND ENJOYING THE STATUS OF BEING VALUED AT WELL OVER A BILLION DOLLARS AND TE...

Newbie

DO I HAVE TO SCROLL THROUGH 700+ UNALPHABETIZED SONGS TO FIND THE ONE SONG I WANT TO REMOVE FROM MY LARGEST PLAYLIST?   ARE YOU PEOPLE AT SPOTIFY SERIOUSLY CHARGING $10/MONTH AND ENJOYING TH...

427 Views

0 replies

0 likes

  • 427 Views
  • 0 replies
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Android App auto-play - can I also shuffle?

If I copy the share URL of a playlist, and add "/play" to the end, I can open that URL to launch the android app and auto-play the playlist. Is there another key I could add to the URL to shuffle play, or to order the playlist by "recently added", an...

Casual Listener

If I copy the share URL of a playlist, and add "/play" to the end, I can open that URL to launch the android app and auto-play the playlist.   Is there another key I could add to the URL to ...

user-removed

Not applicable

833 Views

1 replies

0 likes

  • 833 Views
  • 1 replies
  • 0 likes

Activity Feed

Activity feed? Didn't know there was one. I don't think have one on either one of my devices, the LG phone or Chromebook laptop. Again can some one prove me incorrect or explain why I don't. Thanks in advance

Regular

Activity feed?  Didn't know there was one.  I don't think have one on either one of my devices, the LG phone or Chromebook laptop.  Again can some one prove me incorrect or explain why...

Daniel

Community Legend

600 Views

1 replies

0 likes

  • 600 Views
  • 1 replies
  • 0 likes

Connect isn't connecting

Hey everyone Ive known about Connect for a while now but since I have an Android phone and a Chromebook laptop and since not many people are thinking about the Chromebooks just yet. I never took the time to try and learn about Connect. I've always be...

Regular

Hey everyone Ive known about Connect for a while now but since I have an Android phone and a Chromebook laptop and since not many people are thinking about the Chromebooks just yet.  I never t...

Daniel

Community Legend

707 Views

1 replies

0 likes

  • 707 Views
  • 1 replies
  • 0 likes

Finding Downloaded songs

I hope this is the right place for this One of my favorite playlists I had been listening to was the top 100 rock songs (liked about 90% of the songs). I downloaded the playlist so I could listen offline (travel). When I got back I turned everything ...

Casual Listener

I hope this is the right place for this   One of my favorite playlists I had been listening to was the top 100 rock songs (liked about 90% of the songs).  I downloaded the playlist so I...

kbrooksc

Community Legend

740 Views

1 replies

0 likes

  • 740 Views
  • 1 replies
  • 0 likes