Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
387835 Views
545 replies
34 likes
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
Since june / 2014 (version 1.1.1.162) I am encounrering this annoying bug:Music pauses in different moments without any reason, sometimes I have to tap 'play' 10 times to finish listening one song. Really annoying. It happens with downloaded songs to...
Since june / 2014 (version 1.1.1.162) I am encounrering this annoying bug: Music pauses in different moments without any reason, sometimes I have to tap 'play' 10 times to finish listening one son...
Newbie
1567 Views
7 replies
1 likes
On my pc I can see all of my songs in a Playlist but in my phone I got 7 songs instead of all 500
On my pc I can see all of my songs in a Playlist but in my phone I got 7 songs instead of all 500
Not applicable
307 Views
1 replies
0 likes
HelloRecently, my phone will randomly display 'downloading music' in the status bar.I'm not sure why. I'm not synchronized with a pc and am not subscribed to any offline playlists appart from my own.This isn't a big deal, more of a minor annoyance!
Hello Recently, my phone will randomly display 'downloading music' in the status bar. I'm not sure why. I'm not synchronized with a pc and am not subscribed to any offline playlists appart from...
Not applicable
1882 Views
1 replies
0 likes
I always get asked to remove the old version of Spotify when I open my current vesion and I always do, then carry on using Spotify, then most of the time when I open Spotify I get asked again and all the time and can't stop the Android app from askin...
I always get asked to remove the old version of Spotify when I open my current vesion and I always do, then carry on using Spotify, then most of the time when I open Spotify I get asked again and all...
Newbie
1001 Views
2 replies
0 likes
I used spotify for almost 2 months on my android phone with no issues. recently however when I have gone to open the app it boots to a white screen and does not open. eventually after sitting on the white screen so long it will force close the app wi...
I used spotify for almost 2 months on my android phone with no issues. recently however when I have gone to open the app it boots to a white screen and does not open. eventually after sitting on the ...
Gig Goer
7159 Views
11 replies
0 likes
Hi, I am a new user of the Android version of Spotify and I am wondering if the Last.fm scrobbling is working when I listen to my music offline. I know it will not reflect it immediately due to the "offline" fact but will my scrobbles be pushed once ...
Hi, I am a new user of the Android version of Spotify and I am wondering if the Last.fm scrobbling is working when I listen to my music offline. I know it will not reflect it immediat...
Not applicable
1254 Views
1 replies
0 likes
I got a galaxy s II with a 64gb sd card. I have the app installed on my sd card. I have roughly 7gb free but it won't download all my songs in my playlist. I have over 900 songs in it and it has got to around 77% but won't download anymore. Why is th...
I got a galaxy s II with a 64gb sd card. I have the app installed on my sd card. I have roughly 7gb free but it won't download all my songs in my playlist. I have over 900 songs in it and it has got ...
Music Fan
2211 Views
17 replies
0 likes
Hi! First of all I am so happy since I have spotify premium. I've never listened to all this different music before. It's amazing!!! So many things to discover. Neverending. Having said that... I use to save a lot of artists and entire albums to list...
Hi! First of all I am so happy since I have spotify premium. I've never listened to all this different music before. It's amazing!!! So many things to discover. Neverending. Having said th...
Spotify Star
3509 Views
5 replies
0 likes
When I delete a playlist that was marked to sync offline, Spotify doesn't seem to delete the music files in my phone's memory. I noticed this by deleting a playlist containing 500+ songs. It didn't free up any memory. Is there a way to delete these f...
When I delete a playlist that was marked to sync offline, Spotify doesn't seem to delete the music files in my phone's memory. I noticed this by deleting a playlist containing 500+ songs. ...
Regular
1971 Views
3 replies
1 likes
hi, i just added two local files from my pc to spotify and added them to a playlist. after that i synced my phone (htc one m8). on my pc the files work perfectly fine with spotify but on my phone the app keeps crashing or sometimes even going haywire...
hi, i just added two local files from my pc to spotify and added them to a playlist. after that i synced my phone (htc one m8). on my pc the files work perfectly fine with spotify but on...
Spotify Star
307 Views
1 replies
0 likes
y does my spotify keep siping like a cd
y does my spotify keep siping like a cd
Spotify Star
272 Views
1 replies
0 likes
Hi! Recently I have had some issues with Spotify on my Android. After I exit the app and/or swipe it "away" from my recently used apps and later try to open it again it keeps crashing! Several messages appear with a text saying something like "Spotif...
Hi! Recently I have had some issues with Spotify on my Android. After I exit the app and/or swipe it "away" from my recently used apps and later try to open it again it keeps crashin...
Casual Listener
755 Views
2 replies
1 likes
Hi, I often get suggested songs playing while I listen to playlists that are long enough that they shouldn't have suggested songs (30 tracks, even 90+ tracks). Why is this? It is very irritating.
Hi, I often get suggested songs playing while I listen to playlists that are long enough that they shouldn't have suggested songs (30 tracks, even 90+ tracks). Why is this? It is very irr...
Community Legend
731 Views
3 replies
0 likes
Hi Any tips on how to use Spotify Connect on my android phone to play Spotify tunes on my Mac mini (which is plugged into an amp and used as stereo)? In the past I've used third party apps to remote control Spotify on the Mac. But now that that the S...
Hi Any tips on how to use Spotify Connect on my android phone to play Spotify tunes on my Mac mini (which is plugged into an amp and used as stereo)? In the past I've used third...
Community Legend
3807 Views
4 replies
2 likes
I recently re-up graded to premium so I can use Spotify on my Sonos system but Sonos keeps telling me I have to upgrade. Ready to delete and write off this service out of sheer frustration. And, why didn't Spotify premium allow the full Playlist acce...
I recently re-up graded to premium so I can use Spotify on my Sonos system but Sonos keeps telling me I have to upgrade. Ready to delete and write off this service out of sheer frustration. And, wh...
Community Legend
492 Views
1 replies
0 likes
I have been suggested Lady Gaga five times today, some Chris Brown, basically every awful pop icon I can think of, in the middle of albums... albums artists such as the London Philharmonic Orchestra, Hans Zimmer and Darren Korb. This is past inconven...
I have been suggested Lady Gaga five times today, some Chris Brown, basically every awful pop icon I can think of, in the middle of albums... albums artists such as the London Philharmonic Orchestra,...
Spotify Star
991 Views
3 replies
3 likes
I use it every few days but for some reason my spotify downloads my songs every day!! Same ones over and over so it's using all my data and doesn't make sense I'm getting ready to cancel as saw older posts saying same thing and people were told it wa...
I use it every few days but for some reason my spotify downloads my songs every day!! Same ones over and over so it's using all my data and doesn't make sense I'm getting ready to cancel as saw older...
Community Legend
559 Views
1 replies
0 likes
I want to move the Spotify app to my micro sd card in my Samsung tablet. Special app2sd apps won't work because they can't move the app. Any solutions anyone? Thanks!
I want to move the Spotify app to my micro sd card in my Samsung tablet. Special app2sd apps won't work because they can't move the app. Any solutions anyone? Thanks!
Community Legend
830 Views
1 replies
0 likes
Yesterday (and previous days) my old app worked. Today I deleted the installed version of Spotify app because the display was white as I wanted to listen today (app didn't run any more, don't know why). I just following the "Help instructions" on the...
Yesterday (and previous days) my old app worked. Today I deleted the installed version of Spotify app because the display was white as I wanted to listen today (app didn't run any more, don't kn...
Community Legend
2091 Views
2 replies
0 likes
Hello all! I have a portable music player running Android 2.3. Certain circumstances have made it so that I can not use Google Play so I have to rely on APK files to intall Spotify onto my player. I was able to find an older post from several years a...
Hello all! I have a portable music player running Android 2.3. Certain circumstances have made it so that I can not use Google Play so I have to rely on APK files to intall Spotify onto my player. I ...
Casual Listener
1842 Views
2 replies
0 likes
