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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

109932 Views

26 replies

3 likes

  • 109932 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

RCox451

Visitor

221465 Views

141 replies

11 likes

Android
autoplay
bluetooth
  • 221465 Views
  • 141 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

577727 Views

79 replies

3 likes

  • 577727 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

475817 Views

577 replies

40 likes

Account
Free
  • 475817 Views
  • 577 replies
  • 40 likes

Solved!! How to disable Spotify Connect

Hi, since a few days my Samsung s4mini displays the songs which i hear on my pc. In the Connect options of the phone i can only chose between the two devices (PC and phone), but cant disable it. In the device option on the PC it says "conncected to s...

Casual Listener

Hi,   since a few days my Samsung s4mini displays the songs which i hear on my pc. In the Connect options of the phone i can only chose between the two devices (PC and phone), but cant disab...

Narut

Casual Listener

10601 Views

5 replies

3 likes

  • 10601 Views
  • 5 replies
  • 3 likes

songs skipping ahead

Im a premium account user and my Spotify keeps skipping ahead songs when using my Android app on my HTC One phone. This happens with synch, playlists and normal streaming with and without headphones. I have tried factory reset of my phone and uninsta...

Casual Listener

Im a premium account user and my Spotify keeps skipping ahead songs when using my Android app on my HTC One phone. This happens with synch, playlists and normal streaming with and without headphones....

Daniel

Community Legend

1019 Views

1 replies

0 likes

abdroid app htc one
  • 1019 Views
  • 1 replies
  • 0 likes

spotify Grey screen

Recently after re-instaling the spotify app I do only get a Grey screen with a not working menu button.On Xperia t android 4.3. Does somebody know how to solvent this problem?

Casual Listener

Recently after re-instaling the spotify app I do only get a Grey screen with a not working menu button. On Xperia t android 4.3. Does somebody know how to solvent this problem?

Brandtair

Casual Listener

4549 Views

2 replies

0 likes

  • 4549 Views
  • 2 replies
  • 0 likes

How to "disconnect" by android phone and laptop?

I want to use them for different playlists and I don't want one to change the other one. It worked the way I wanted it until I upgraded the laptop version of spotify and I want to change it back to the way it was. I cannot see any options to do this.

Roadie

I want to use them for different playlists and I don't want one to change the other one.   It worked the way I wanted it until I upgraded the laptop version of spotify and I want to change i...

EarlPurple

Roadie

1898 Views

4 replies

0 likes

  • 1898 Views
  • 4 replies
  • 0 likes

Losing last playing track when closing and re-opening app after a while

Hi all. I'm a Premium user, using Spotify 1.4.0.631 on a Nexus 5 with Android 4.4.4. Here's the typical situation where I find the bug I wish to report: - I download tracks to listen in offline mode - I play offline music, then later I pause a track ...

Music Fan

Hi all. I'm a Premium user, using Spotify 1.4.0.631 on a Nexus 5 with Android 4.4.4. Here's the typical situation where I find the bug I wish to report:   - I download tracks to listen in of...

Daniel

Community Legend

1889 Views

3 replies

0 likes

  • 1889 Views
  • 3 replies
  • 0 likes

Spotify crashes when opening open.spotify.com link.

Today I was trying to open a song from the browser. But spotify keeps crashing when opening the link.

Casual Listener

Today I was trying to open a song from the browser. But spotify keeps crashing when opening the link.

Daniel

Community Legend

858 Views

2 replies

0 likes

  • 858 Views
  • 2 replies
  • 0 likes

Solved!! Spotify crashes / shuts down Note 3

Description When I listen on Note 3, after a while of changing the songs the sound is gone and after a few second the phone restarts or shuts down. Spotify is in version premium. Issue appears in offline mode, as well as online mode. What are the ste...

Newbie

Description When I listen on Note 3, after a while of changing the songs the sound is gone and after a few second the phone restarts or shuts down. Spotify is in version premium. Issue appears in o...

Daniel

Community Legend

7167 Views

30 replies

0 likes

  • 7167 Views
  • 30 replies
  • 0 likes

Usuario Premium le sale el modo sin conexión cuando no está activado

Hola buenas, el problema está en que soy usuario Premium (mi cuenta caduca dentro de 1 año y medio) y el dispositivo me dice todo el rato que estoy sin conexión aunque tenga desactivada la opción de escuchar música sin conexión. No puedo utilizar la ...

Casual Listener

Hola buenas, el problema está en que soy usuario Premium (mi cuenta caduca dentro de 1 año y medio) y el dispositivo me dice todo el rato que estoy sin conexión aunque tenga desactivada la opción de ...

Daniel

Community Legend

735 Views

3 replies

0 likes

  • 735 Views
  • 3 replies
  • 0 likes

PLEASE FIX SMS and email notifications still non existent.

I am getting really mad that spotify fixed the issue with not being able to hear directions from an app, but still never fixed the issue that they will not play notifications (really low to the point you can't hear it). I drive long distance all the ...

Newbie

I am getting really mad that spotify fixed the issue with not being able to hear directions from an app, but still never fixed the issue that they will not play notifications (really low to the point...

Daniel

Community Legend

578 Views

1 replies

0 likes

  • 578 Views
  • 1 replies
  • 0 likes

Reordering songs in playlists - is this possible?

On the desktop app I can reorder songs in my playlist. I usually put them in the order I like listening to them. I can't find a way to do this on the android app. Is this just a key missing feature or am I just not seeing how to do it. Is it possible...

Casual Listener

On the desktop app I can reorder songs in my playlist.  I usually put them in the order I like listening to them.  I can't find a way to do this on the android app.  Is this just a key...

Joemommaspotify

Roadie

803 Views

4 replies

0 likes

  • 803 Views
  • 4 replies
  • 0 likes

Playlist won't update on Galaxy S5

Hi, I've had this problem for 2 days now. I've updated a playlist on my computer, and it works as usual. And no problem the 100 times before that either. But now the last time, sure, the playlist was still in my phone. But there was no tracks in it.....

Newbie

Hi, I've had this problem for 2 days now. I've updated a playlist on my computer, and it works as usual. And no problem the 100 times before that either. But now the last time, sure, the playlist w...

Daniel

Community Legend

490 Views

1 replies

0 likes

  • 490 Views
  • 1 replies
  • 0 likes

Solved!! Galaxy S4 sound level

When equalizer is turned off sound level is higher than when it is on. Why is this and how can I get the higher sound levels?

Newbie

When equalizer is turned off sound level is higher than when it is on. Why is this and how can I get the higher sound levels?

raypalmer22

Newbie

651 Views

2 replies

0 likes

  • 651 Views
  • 2 replies
  • 0 likes

All albums have vanished from the spotify app.

A couple of days ago all my saved albums and songs I had downloaded vanished in the spotify app. The albums are still available in Windows though. Is there anyway to resinq the mobile app with the albums I saved in the windows version? I don't care i...

Casual Listener

A couple of days ago all my saved albums and songs I had downloaded vanished in the spotify app. The albums are still available in Windows though. Is there anyway to resinq the mobile app with th...

Contra

Casual Listener

560 Views

2 replies

0 likes

  • 560 Views
  • 2 replies
  • 0 likes

Can't find albums

I have spotify on my computer and synched to my phone. For some reason all the albums on my computer are not showing up on my phone How do I find them.

Casual Listener

I have spotify on my computer and synched to my phone. For some reason all the albums on my computer are not showing up on my phone  How do I find them.

Daniel

Community Legend

640 Views

4 replies

0 likes

  • 640 Views
  • 4 replies
  • 0 likes

Solved!! No sincroniza

Tengo una cuenta premium y quiero sincronizarla mis archivos locales con mi celular android pero no se puede. Los conecto a la misma red pero no sale en Mis Dispositivos mi celular, ya reinicie la computadora y el celular y nada. Que debo hacer? Grac...

Newbie

Tengo una cuenta premium y quiero sincronizarla mis archivos locales con mi celular android pero no se puede. Los conecto a la misma red pero no sale en Mis Dispositivos mi celular, ya reinicie la ...

Daniel

Community Legend

887 Views

1 replies

0 likes

  • 887 Views
  • 1 replies
  • 0 likes

Do local files synced to Android from PC count against 3333 limit?

If I have local files on my PC, drop those files into a playlist, and sync that playlist on my Android phone for offline use, does that count against my 3333 offline sync limit on my phone? Thanks! (Extra credit if the answer to above question is no:...

Regular

If I have local files on my PC, drop those files into a playlist, and sync that playlist on my Android phone for offline use, does that count against my 3333 offline sync limit on my phone?   ...

dinomight

Spotify Star

663 Views

1 replies

0 likes

  • 663 Views
  • 1 replies
  • 0 likes

"This track is not availible" when restarting/resuming Spotify

Hi, Description For a while now (some months?) I've experienced an annoying bug that I would like someone from the Spotify team to investigate. I have synced a couple of albums and usually I listen to those (via "Your Music" -> "Albums") and I am onl...

Music Fan

Hi,   Description For a while now (some months?) I've experienced an annoying bug that I would like someone from the Spotify team to investigate.   I have synced a couple of album...

535 Views

0 replies

1 likes

  • 535 Views
  • 0 replies
  • 1 likes

Problema con reconocimiento de spotify

Buenas, me gustaría saber si alguno tiene alguna para mi solucion: resulta que tengo la tablet jazztel tab 10.1 que sino me equivoco es del fabricante i-Joy y resulta que descaro spotify y lo detecta como si fuese un telefono normal y corriente. Grac...

Newbie

Buenas, me gustaría saber si alguno tiene alguna para mi solucion: resulta que tengo la tablet jazztel tab 10.1 que sino me equivoco es del fabricante i-Joy y resulta que descaro spotify y lo detecta...

Daniel

Community Legend

477 Views

1 replies

0 likes

  • 477 Views
  • 1 replies
  • 0 likes

Solved!! [Nexus 4] "Take Me to Church" plays on my PC, while it does not on my android phone.

Hi, I use Spotify premium with my PC and android phone regularly. The song "Take Me to Church" by Hozier doesn't seem to play on my phone. I have no other problem with other songs. I do not install any 3rd party software on my Nexus, and everything i...

Casual Listener

Hi,   I use Spotify premium with my PC and android phone regularly. The song "Take Me to Church" by Hozier doesn't seem to play on my phone. I have no other problem with other songs. ...

besirkurtulmus

Casual Listener

1432 Views

5 replies

0 likes

hozier
nexus
song wont play
  • 1432 Views
  • 5 replies
  • 0 likes

Spotify pauses at high volume warning level even on loudspeaker

Hi, I'm using a Galaxy Note 3 with Android 4.4.2When I'm using my headphones, my phone normally warns me when I increase the volume for music apps, Spotify included, past a certain point around maybe 75%.Recently though I've noticed that when I liste...

Regular

Hi, I'm using a Galaxy Note 3 with Android 4.4.2 When I'm using my headphones, my phone normally warns me when I increase the volume for music apps, Spotify included, past a certain point arou...

Daniel

Community Legend

1311 Views

4 replies

0 likes

bug
  • 1311 Views
  • 4 replies
  • 0 likes