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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

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Solved!! OSF / ZTE BLADE incompatible with Spotify Music???

OMG! I am suddenly prevented from using Spotify on phone completely now. Why did this suddenly have to happen?? I clicked download when prompted this morning, to download Spotify Music. Play Store is telling me my phone, an Orange San Francisco, is i...

Casual Listener

OMG! I am suddenly prevented from using Spotify on phone completely now. Why did this suddenly have to happen??   I clicked download when prompted this morning, to download Spotify Music. Pl...

Andrews32

Roadie

3182 Views

6 replies

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Forces you to download new version - old offline files become unusable?

Who thought it would be a good idea to force users to download the new version, without being able to use old offline files?I just finished a 8 hour drive, that spotify ruined for me, due to the lack of music. I had 58GB of music that is still on the...

Roadie

Who thought it would be a good idea to force users to download the new version, without being able to use old offline files? I just finished a 8 hour drive, that spotify ruined for me, due to the ...

Andrews32

Roadie

450 Views

1 replies

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Device question for moderators

Since the moderators seem to have abandoned reading the threads here to respond, I thought I'd start my own. Moderators, please answer the following question: I have an arm7 device. That's the oldest arm device architecture you support. Do I have to ...

Roadie

Since the moderators seem to have abandoned reading the threads here to respond, I thought I'd start my own.   Moderators, please answer the following question:   I have an arm7 dev...

Andrews32

Roadie

2953 Views

11 replies

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App Permissions? Remote Number and Wi-Fi Devices

Just been forced to download the latest app version in order to keep listening, and have been greeted with a notice that the Spotify app requires access to the names of connected wifi devices and, more worryingly, the nunmber of any phone call that i...

Casual Listener

Just been forced to download the latest app version in order to keep listening, and have been greeted with a notice that the Spotify app requires access to the names of connected wifi devices and, mo...

user-removed

Not applicable

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7 replies

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Spotify not working after update (1.1.0.113)

After required update (1.1.0.113), Spotify doesn't work at all--it launches with a nearly blank screen, just a gray bar and icon in upper left corner. I've uninstalled the app and reinstalled twice with no success. I'm using a ZTE Director. Any thoug...

Newbie

After required update (1.1.0.113), Spotify doesn't work at all--it launches with a nearly blank screen, just a  gray bar and icon in upper left corner.   I've uninstalled the app and re...

554 Views

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Offline Playlist Handling

Hi to all! Before the last update you have been able select from the filter menu the option "Show only offline content" under the playlist tab but now not. Why? it's absolutely annoying search for each offline playlist on all my folders every time wh...

Regular

Hi to all!   Before the last update you have been able select from the filter menu the option "Show only offline content" under the playlist tab but now not. Why? it's absolutely annoying se...

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Unable to sync Local Files

Hello.. i've looked all over the web and tried everything but yet it doesn't seem to work. DescriptionI'll try to give as much info as possible I'm trying to transfer my local music files to my spotify so ill be able to listen to music that isn't on ...

Visitor

Hello.. i've looked all over the web and tried everything but yet it doesn't seem to work.       Description I'll try to give as much info as possible   I'm trying to...

Joe

Community Legend

1755 Views

13 replies

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Spotify forced update, installed twice

Hi, I recently was forced to update Spotify on my sg-sI9300 (rooted, SOKP custom rom), after that it asked me to uninstall old version.... All was working fine until a couple of hours later I visited the play store and seen spotify wasn't installed.....

Newbie

Hi, I recently was forced to update Spotify on my sg-sI9300 (rooted, SOKP custom rom), after that it asked me to uninstall old version.... All was working fine until a couple of hours later I visited...

Liam

Community Legend

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2 replies

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Device "full" after forced re-install

I have a samsung galaxy 2 1900 - I had to download the new spotify as it forced me to do so due to spotify's security breach. Now that I have the new app I cannot re-download my songs (which you are forcing me to do also) I just get a "this device is...

Newbie

I have a samsung galaxy 2 1900 - I had to download the new spotify as it forced me to do so due to spotify's security breach.   Now that I have the new app I cannot re-download my songs (whi...

endre

Casual Listener

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Solved!! manually dowbloading app - lose downloaded music?

Hello,I had to manually download the Android app from m.spotify.com as I'm currently not in a country which has Spotify in its Google Play store.I saw there was a recent update and would like to install the new file from m.spotify.com. if I do this t...

Newbie

Hello, I had to manually download the Android app from m.spotify.com as I'm currently not in a country which has Spotify in its Google Play store. I saw there was a recent update and would like...

Peter__

Community Legend

493 Views

1 replies

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I can'get the new droid download for my phone

I went to the site.. But it says the app does not work for my phone for this version.. Not sure what is going on.. If anyone has a download link for the US please share.. I tired the UK version but i downloaded it and it still says not downloaded.. I...

Newbie

I went to the site.. But it says the app does not work for my phone for this version.. Not sure what is going on.. If anyone has a download link for the US please share.. I tired the UK version but i...

Peter__

Community Legend

379 Views

1 replies

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Solved!! Spotify for Android v 11.0.113 Your Music Songs tab not showing tracks

The Songs tab under Your Music is only showing only 16 songs. When I filter for offline conten, only 7 of about 500 offline tracks are showing. Why? This is not working as I would expect. Spotify for Android v 11.0.113

Roadie

The Songs tab under Your Music is only showing only 16 songs. When I filter for offline conten, only 7 of about 500 offline tracks are showing. Why? This is not working as I would expect.   ...

fresh-ear

Roadie

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7 replies

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Samsung galaxy s3 Spotify resets every 10 seconds

Every since the new appearance update, spotify has not worked on my phone. When i attempt to run spotify, it resets every 10 seconds. I have attempted the outlined reset method as posted on the forum with no luck. I have tried it at least 6 times usi...

Casual Listener

Every since the new appearance update, spotify has not worked on my phone.   When i attempt to run spotify, it resets every 10 seconds. I have attempted the outlined reset method as post...

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Guiness Book of records: Largest amount of user data deleted remotely ever...

This may have gone unnoticed, but I am pretty confident Spotify set one or more new world records with the latest update: The largest amount of user data deleted remotely ever. The largest number of paid subscription users negatively impacted by a si...

Roadie

This may have gone unnoticed, but I am pretty confident Spotify set one or more new world records with the latest update:   The largest amount of user data deleted remotely ever. The lar...

Andrews32

Roadie

473 Views

1 replies

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Why can I find uncensored albums on PC but not mobile?

The PC version has a reasonable path to find the uncensored versions of an album. That tells me that the application and Spotify are aware that there are multiple versions and on the mobile app it simply only displays the first result. This is pretty...

Newbie

The PC version has a reasonable path to find the uncensored versions of an album. That tells me that the application and Spotify are aware that there are multiple versions and on the mobile app it si...

384 Views

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Solved!! New version won't close on S3 running Android 4.3

Hi, After updating to the latest version, the icon in the upper left hand corner of the screen refuses to go away. And opening task manager shows spotify in progress but I can't terminate the program. Does anybody have the same issues? Samsung Galaxy...

Casual Listener

Hi,   After updating to the latest version, the icon in the upper left hand corner of the screen refuses to go away. And opening task manager shows spotify in progress but I can't terminate ...

user-removed

Not applicable

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Can't find device following forced update (which deleted all offline music).

OK, I understand that you had to force an update (and, clearly, lots of people are not happy - in my opinion you should have allowed people to opt out for a period of time), however, this update appears to have also stopped my device from appearing o...

Newbie

OK, I understand that you had to force an update (and, clearly, lots of people are not happy - in my opinion you should have allowed people to opt out for a period of time), however, this update appe...

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Internetdurchgang

Hallo, ich habe zur zeit kein WLan zur verfügugng, und nutze für updates die "internetdurchgang" funktion meines handys, nur kann spotify anscheinen nur über Wlan oder das mobile Datennetz snycronisiren. Hat jemand eine idee wir das auch über die "in...

Newbie

Hallo, ich habe zur zeit kein WLan zur verfügugng, und nutze für updates die "internetdurchgang" funktion meines handys, nur kann spotify anscheinen nur über Wlan oder das mobile Datennetz snycronisi...

293 Views

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Sugestão de configuração do app

Teria como voces adicionarem uma opção no app para dispositivos Android? Seria ao abrir o aplicativo ele iniciar uma playlist automaticamente, assim como o TuneIn faz atualmente. No meu caso eu usaria essa opção para que toda vez que eu entrar no car...

Casual Listener

Teria como voces adicionarem uma opção no app para dispositivos Android? Seria ao abrir o aplicativo ele iniciar uma playlist automaticamente, assim como o TuneIn faz atualmente. No meu caso eu usari...

284 Views

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Solved!! New Spotify Equalizer

On the new Spotify Music Android app the Equalizer settings are missing.I have no interest in bass bost or surround sound effects, I would like to adjust the different frequencies like I could on the old app. Also if I make a change in the Audio Effe...

Casual Listener

On the new Spotify Music Android app the Equalizer settings are missing.I have no interest in bass bost or surround sound effects, I would like to adjust the different frequencies like I could on the...

lizabee43

Newbie

5014 Views

5 replies

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