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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

114062 Views

26 replies

4 likes

  • 114062 Views
  • 26 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Roadie

229322 Views

148 replies

11 likes

Android
autoplay
bluetooth
  • 229322 Views
  • 148 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

588080 Views

79 replies

3 likes

  • 588080 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Jh011

Visitor

483653 Views

580 replies

42 likes

Account
Free
  • 483653 Views
  • 580 replies
  • 42 likes

Spotify Connect For Desktop App

I donwloaded Spotify for my PC (Windows 8.1) and the app for my Android (I'm premium). Yesterday i used Spotify Connect perfectly without any problem, but today... Don't work. I'm connected on the same WiFi where i have mi PC connected and i run Spot...

Casual Listener

I donwloaded Spotify for my PC (Windows 8.1) and the app for my Android (I'm premium). Yesterday i used Spotify Connect perfectly without any problem, but today... Don't work.  I'm connected on ...

Matze

Roadie

2807 Views

11 replies

0 likes

  • 2807 Views
  • 11 replies
  • 0 likes

spotify stopped

Screen is blank when I open app then message pops up "unfortunately Spotify has stopped"

Newbie

Screen is blank when I open app then message pops up "unfortunately Spotify has stopped"

Daniel

Community Legend

527 Views

1 replies

0 likes

  • 527 Views
  • 1 replies
  • 0 likes

Solved!! No Premium anymore... where's my Connect!

Just music stopped and my app tells there's no Premium to enjoy Connect fature. But I have Premium... What's the reason

Visitor

Just music stopped and my app tells there's no Premium to enjoy Connect fature. But I have Premium...   What's the reason 😞

user-removed

Not applicable

555 Views

1 replies

0 likes

  • 555 Views
  • 1 replies
  • 0 likes

From Premium back to Free

Hay guys, I have a question. If I change my Spotify account from premium back to free, can I listen to the offlineplaylist, which are already on my Android-Phone? Or is there another possibility to listen Spotifymusic on my Phone without Premium? Tha...

Casual Listener

Hay guys,   I have a question. If I change my Spotify account from premium back to free, can I listen to the offlineplaylist, which are already on my Android-Phone? Or is there another&n...

Daniel

Community Legend

496 Views

1 replies

0 likes

  • 496 Views
  • 1 replies
  • 0 likes

Spotify suddenly doesn't work on my android

Hi, I was wondering if someone could help me... Today suddenly spotify began to exploit when I opened it on my mobile phone (a Nexus S). I tried forcing the app to stop, and then I turned off my phone, but when I turned it on again, the spotify probl...

Newbie

Hi, I was wondering if someone could help me... Today suddenly spotify began to exploit when I opened it on my mobile phone (a Nexus S). I tried forcing the app to stop, and then I turned off my phon...

Mr_XY

Newbie

11241 Views

13 replies

1 likes

  • 11241 Views
  • 13 replies
  • 1 likes

Solved!! auto play over blue tooth?

hi all. should the app resume play back when the phone reconnects to my car stereo over bt? thanksdan

Visitor

hi all. should the app resume play back when the phone reconnects to my car stereo over bt? thanks dan

Daniel

Community Legend

1861 Views

6 replies

0 likes

  • 1861 Views
  • 6 replies
  • 0 likes

SD Card removed unexpectedly

Hi community, I'm encountering a bug sync playlists to my SD card on Spotify for Android. The message 'SD Card removed unexpectedly' appears after sync has been running for about 30 minutes. This means I cannot sync playlists to SD which is a serious...

Newbie

Hi community,   I'm encountering a bug sync playlists to my SD card on Spotify for Android. The message 'SD Card removed unexpectedly' appears after sync has been running for about 30 minute...

TheKore

Newbie

3212 Views

7 replies

0 likes

  • 3212 Views
  • 7 replies
  • 0 likes

spotify bricht die musikwiedergabe andauernd ab

Hallo,Seid ein paar tagen spielt spotify keine musik mehr, ab und zu 2-3 sekunden und dann kommt nix mehr. Desweiteren sind einige titel nicht mehr verfügbar wenn man skipt.Weiss einer ne lösung? Die app is auf dem neuesten stand, handy ist ein nexus...

Newbie

Hallo, Seid ein paar tagen spielt spotify keine musik mehr, ab und zu 2-3 sekunden und dann kommt nix mehr. Desweiteren sind einige titel nicht mehr verfügbar wenn man skipt. Weiss einer ne lösung?...

Daniel

Community Legend

5047 Views

1 replies

0 likes

  • 5047 Views
  • 1 replies
  • 0 likes

Solved!! Android app in ireland

Got a new galaxy s5 but when I tried to download the app from play store was told spotify is not available in this country but I have it on windows, I pad and iPhone! Any ideas?

Casual Listener

Got a new galaxy s5 but when I tried to download the app from play store was told spotify is not available in this country but I have it on windows, I pad and iPhone! Any ideas?

Daniel

Community Legend

801 Views

3 replies

0 likes

  • 801 Views
  • 3 replies
  • 0 likes

Solved!! After reinstall Spotify wont work without SD-Card

Hello Guys, I had a few issues with the Spotify App and therefore I reinstalled it. So I started it an it greeted me with a Message which says that there is no SD-Card found or not enough Storage. Before I made some more Space on my Phone I had no pr...

Casual Listener

Hello Guys, I had a few issues with the Spotify App and therefore I reinstalled it. So I started it an it greeted me with a Message which says that there is no SD-Card found or not enough Storage. Be...

MantastyleR701

Casual Listener

2335 Views

6 replies

0 likes

  • 2335 Views
  • 6 replies
  • 0 likes

HORROR - Spotify device management

The Spotify programming is perfect when it comes to administrate payment and subscription. But it seems unable to count to three. I have always had exactly 3 Android devices working, not more, and not less. On all is Spotify installed. As a frequent ...

Casual Listener

The Spotify programming is perfect when it comes to administrate payment and subscription. But it seems unable to count to three. I have always had exactly 3 Android devices working, not more, and ...

Daniel

Community Legend

916 Views

5 replies

0 likes

  • 916 Views
  • 5 replies
  • 0 likes

How to cast Spotify from Android to the Chromecast

Right, We all know that at the moment there is no official Spotify support for the Chromecast and that's a shame. Unfortunately sometimes companies business strategy goes in a direction different from what the customer base might like. Assuming it's ...

Music Fan

Right,   We all know that at the moment there is no official Spotify support for the Chromecast and that's a shame. Unfortunately sometimes companies business strategy goes in a direction di...

bik3rjon

Newbie

21525 Views

10 replies

2 likes

  • 21525 Views
  • 10 replies
  • 2 likes

Additional syncing options for Android

Since I've moved into halls at uni, I'm on the shared WiFi and I'm guessing this is why I can't sync my playlists between my laptop and my phone even though they're connected to the same network. Why can't Android users also sync their playlists usin...

Regular

Since I've moved into halls at uni, I'm on the shared WiFi and I'm guessing this is why I can't sync my playlists between my laptop and my phone even though they're connected to the same network...

Daniel

Community Legend

584 Views

1 replies

0 likes

  • 584 Views
  • 1 replies
  • 0 likes

Spotify App on a tablet pausing songs randomly

What on earth is causing this issue. It is driving me berserk. I am using the Spotify APP Premium subscription and songs just keep pausing randomly on me as if someone has pressed paused. I need to press play manually to start it again. Sometimes it ...

Newbie

What on earth is causing this issue. It is driving me berserk. I am using the Spotify APP Premium subscription and songs just keep pausing randomly on me as if someone has pressed paused. I need to p...

Daniel

Community Legend

618 Views

1 replies

0 likes

  • 618 Views
  • 1 replies
  • 0 likes

Making playlist public

When i try to make a playlist public it doesnt show up for others to see.

Newbie

When i try to make a playlist public it doesnt show up for others to see.

Daniel

Community Legend

585 Views

1 replies

0 likes

  • 585 Views
  • 1 replies
  • 0 likes

Spotify setting all of my playlists to not available offline & tracks need to be re-synced

So this has happened a bunch of times - I've got a lot of music I own, and I sync it from my PC to my phone, with all the playlists set to available offline. Then some amount of time passes (I don't notice how much), and all the files appear to have ...

Casual Listener

So this has happened a bunch of times - I've got a lot of music I own, and I sync it from my PC to my phone, with all the playlists set to available offline.   Then some amount of time passe...

Daniel

Community Legend

502 Views

1 replies

0 likes

  • 502 Views
  • 1 replies
  • 0 likes

More intuitive sidebar navigation

So that's what's new, however I don't notice anything new with the sidebar... Am I missing something?

Gig Goer

So that's what's new, however I don't notice anything new with the sidebar... Am I missing something?

INPALA

Gig Goer

1374 Views

6 replies

0 likes

  • 1374 Views
  • 6 replies
  • 0 likes

Volume Control!

I am on a Samsung Galaxy S4. First of all I can't change the volume on spotify. When I click on the volume icon it sends me to the connect page. I also can not use the equalizer to improve the sound without the volume going way down. How can I fix th...

Casual Listener

I am on a Samsung Galaxy S4. First of all I can't change the volume on spotify. When I click on the volume icon it sends me to the connect page. I also can not use the equalizer to improve the sound ...

Daniel

Community Legend

917 Views

1 replies

0 likes

Volume Button
  • 917 Views
  • 1 replies
  • 0 likes

Solved!! Premium subscriber not able to open spotify

Hello, I had this problem before, but waiting a few days and deleting/reloading the Spotify app seemed to work; but, not this time! I can't get Spotify to work on my android. When I click on the Spotify app I get this message: Unfortunately, Spotify ...

Casual Listener

Hello,   I had this problem before, but waiting a few days and deleting/reloading the Spotify app seemed to work; but, not this time!    I can't get Spotify to work on my andro...

Daniel

Community Legend

1438 Views

7 replies

0 likes

  • 1438 Views
  • 7 replies
  • 0 likes

samsung tablet issue

spotify thinks my tablet is a phone therefore I have to shuffle instead of playing what song I want! Is there anyway to fix this?

Newbie

spotify thinks my tablet is a phone therefore I have to shuffle instead of playing what song I want! Is there anyway to fix this?

Prussiaqueen

Casual Listener

1587 Views

6 replies

0 likes

  • 1587 Views
  • 6 replies
  • 0 likes