Premium features on Android

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Premium features on Android

Community Manager
Community Manager

If you've got a question about syncing your music offline on an Android device, we have a couple FAQs here: 

 

Listen offline

1. With an active Internet connection, select a playlist.

2. Tap Available Offline to ON at the top of the playlist.

3. A green arrow will appear next to the playlist when it’s available.

4. Turn on Offline Mode in Settings > Playback and tapping the switch at the top.

 

How do I remove my offline devices?

  1. Log into your account on our website.
  2. Click Offline Devices at the top.
  3. Click REMOVE to reset an individual device or REMOVE ALL DEVICES to reset all offline devices on your account.

Why does Spotify sometimes top syncing offline playlists?

If tracks or playlists aren't fully syncing, check:

  • The device is not in sleep mode.
  • There is enough free space to sync the songs (we recommend 1GB or more).
  • The device has an active Internet connection.
  • You haven't reached the limit of 3,333 songs per device.

Can I listen offline on more than one device?

Yes. You can save playlists for offline use on up to 3 devices. For example, you could use offline mode on your computer, tablet, and mobile phone at the same time. If you attempt to use offline mode on more than three devices, the oldest registered device won't work offline.

 

How many tracks can I sync to my device?

With a Spotify Premium subscription, you can sync for offline use 3,333 tracks from the Spotify catalogue on each device (phone, tablet, computer, etc.). If you're syncing your local files, there is no limit.

 

Have another question? Post it here and a member of the Community can help!

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Re: Premium features on Android

Rock Star 21
Rock Star 21

Hey @Vi17,

 

Make sure that the shuffle button isn't enabled in the 'Now Playing' screen.

 

It's the button that looks like 2 interlinking arrows to the left of the player controls. If it's green, it's on... tap it to disable.

 

Hope it helps. :)

osorniosRock Star 21
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Solution!

Re: Premium features on Android

Rock Star 21
Rock Star 21

Hey @abili_o

 

You should keep an eye on the 'Offline devices' listed in your account settings. The same device may be added several times which may make your offline downloads to reset. Delete any duplicate or unrecognized devices you may see and let me know how it goes. :)
osorniosRock Star 21
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Note: I'm not a Spotify employee.
132 Replies
2 people liked this

Re: Offline Playlists - Android

thai2000
Roadie

Why only 3333 ... after that verything crashes...

1 person liked this

Re: Offline Playlists - Android

Community Manager
Community Manager

thai2000 wrote:

Why only 3333 ... after that verything crashes...


Hi @thai2000 once you reach 3,333 songs will no longer sync but you app won't crash. 

6 people liked this

Re: Premium features on Android

paulism
Casual Listener
Hi! I just subscribed to a premium account... but since then I cannot play music offline. I have downloaded my playlists but I still cannot play them offline. When I make them available offline it keeps saying 2G/3G syncing needs to be turned on. When I turn the offline mode on, it keeps telling me that I need to download my music even though I already downloaded it.
2 people liked this

Re: Premium features on Android

thai2000
Roadie

Welcome in the world of non working Apps .......

App is just so bad .. better use desktop version..

2 people liked this

Re: Premium features on Android

Karlitox
Newbie

Can I play my local tracks in my Android the same way i can do that on my PC?? I have some music on the phone's memory that i can´t find in Spotify, son can I mix those tracks with the online playlist???

Re: Premium features on Android

Daniel
Community Legend

Karlitox wrote:

Can I play my local tracks in my Android the same way i can do that on my PC?? I have some music on the phone's memory that i can´t find in Spotify, son can I mix those tracks with the online playlist???


Hi, the Android app will only play synced/streamed music. Native files will not be visible within the app, you'd need to transfer these to your PC and create a local playlist which you can then sync back. See below for local playlists on Android:

 

Please read the support topic here for assistance setting up local file sync: Listen to local files

Make sure that you are on the same WiFi network and Windows & third party firewalls are configured to allow the Spotify connection through.

Another point to note is that sometimes if a track is stored locally & is also available to stream then when you sync to your device it will automatically use the Spotify streaming version but the data from your playlist. If for some reason the metadata such as track length differs this can cause conflict and break the track. In this instance you are best off removing the local file from your playlist on the desktop and adding the track from the Spotify server then re-sync. This should fix this issue.


Please use the search feature before posting a problem/bug/idea.
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5 people liked this

Re: Premium features on Android

thai2000
Roadie

THE CONNECT FEATURE GETS ON MY NERVES EVERYDAY..

WHEN WILL SPOTIFY SEE THAT WE DON'T LIKE IT ????

1 person liked this

Re: Premium features on Android

thai2000
Roadie

THE CONNECT FEATURE GETS ON MY NERVES EVERYDAY..

WHEN WILL SPOTIFY SEE THAT WE DON'T LIKE IT ????

 

2 people liked this

Re: Premium features on Android

camillo75
Community Legend
Hi please be patient and polite.
Spotify Connect is an awesome feature by itself!
If you have troubles please explain them in details and someone will be happy to help.
Also if you have suggestions to improve it, please post in the Ideas section of the forum.

Thank you!

Camillo
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