Premium "License to listen offline expired"

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Premium "License to listen offline expired"

user-removed
Not applicable

So i've upgraded to Premium, I wish to listen to a playlist offline.

 

I'm able to login to Spotify for Ubuntu 12.04 (review version) and use the offline mode. However when i try and 'Sync' to my HTC device the phone app does **bleep** all. Spotify on Ubuntu does a little loading thing through the several tracks in my playlist.

 

 

The issue i'm having on my phone is it wont let me use 'Offline Mode'. I have logged out of facebook, spotify, etc. relogged in, checked my expiry date and everything it's all legitimate - why is this occuring?

5 Replies

Re: Premium "License to listen offline expired"

sharron
Regular
I am having same issue ...upgraded to premium but cant listen offline and keep getting message saying I am on a 48 hour trail and also my licence to listen offline has expired. Only upgraded to premium 24 hours ago ..Help please

Re: Premium "License to listen offline expired"

Spotify
Spotify
Itsash - I've just tried moving some bits about in your account, can you try again for us?

Sharron - I replied to you on that other thread, is it working again?
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Re: Premium "License to listen offline expired"

sharron
Regular

Hi

I have replied to your email :)

It is still not working and am still getting the message that my free trial expires in 24 hours although my account does show me as having a premium membership.

 

Today I received a message on my main computer saying that offline has been withdrawn from this computer. So now cant listen offline anywhere

Re: Premium "License to listen offline expired"

ginarose878
Casual Listener
Same issue with offline license and disappearing downloaded playlists... Frustrating as this is why I pay for a premium acct. And I've recommended Premium to many friends. Any fix you can suggest would be appreciated!

Re: Premium "License to listen offline expired"

tbagfish
Newbie

Exactly the same problem - as of yesterday Spotify is telling me that my "available offline" license has expired, even though I only upgraded to premium a couple of weeks ago.

 

Does anybody have a resolution?

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