Everytime I open the Spotify app on my mobile it redownloads every song I have, then when I go out and use the app to listen to my music it starts downloading again using mobile data. Even though I'll wait untill it's downloaded all the songs via WiFi then make all songs available offline (little green arrow appears). I haven't had this problem before untill the most recent update. Its very annoying as I use it quite alot on the go (work, gym, car) and it's nearly put me over my data allowance!! Anyone have any ideas as to why this is happening and why I can't listen to my music offline?
In your Spotify settings you can turn off download when using cellular data, about the other situation, that used to happen to me because I follow playlist that are constantly changing and therefore they download again, check if that is your case, if not then just try the first option or wait for someone else to reply
yo i contacted spotify and the real reasson is your storage is sd card. sometimes spotify disconnects sd to spotify so u need to use ur internal storage. its real if it works like and mark it as solution
Im having the same problem... My whole library redownloaded 4-5 times in the past 2 days... Irritating yes! I cleared all my
- I cleared all my spotify cache from the app.
- Cleared chache and data from the application manager
- Uninstalled the app
- Formatted my SD card
- Removed my device from spotify's website as prompted in a thread that aimed to fix this issue
- Rebooted my phone
- Installed spotify from their official website (apk download) rather than google app store
- Then as expected my preferences (albums, offline music playlists i set to download were gone) as expected when i signed in again
- Downloaded my playlists on by one
- 3 hours after they had been downloaded it happened again (the whole offline library started re downloading)
- Anyway, i reckon it might be a fault with my SD (samsung 64gb Evo - quite a good card in general from what ive read)
- Bought a new SD (samsung pro 32gb hoping that the read/write speed will be sufficient and it wont give me this crap)
While im waiting for my new card to arrive, what I found to be a workaround, is to go into the settings of the app and under PLAYBACK (top of the menu) make the app Offline (it gives you 29 days to go back online and update your library)... even so some playlists wont play but oh well...
Hope the whole thing resolves because otherwise I see no use of premium subscription... Perhaps other services might be less hassle (i used deezer for 6 months - no issues whatsoever)
Im **bleep**ing having the same problem!!!!!!!!!! It is very irritating and consumes almost all of my wifi data allowance! Id rather download music videos than use spotify which takes more data! I didn't PAY for this kind of **bleep**ING SERVICE!
I just had this issue today when the app reopened, I removed the other offline devices weeks ago and this doesn't seem to be fixed, Spotify does this occasionally, there is obviously no way to fix this problem for me, if anybody figures out a solution please tell me how to fix this.
Hi everyone. First timer on here but pulling my hair out. I have a similar issue where even after re downloading all my songs for offline listening, they disappear again within the hour. Funnily enough, songs saved on downloaded playlist remain available to listen offline. My Sd card seems OK as it's playing those songs fine and my other media is working from the sd card (pics/vids). Please can someone offer some advice. Thanks.
Same issue for a little over a week now! I recently added an SD card and switched over the storage to it. However** as of yeaterday I can't even findo the storage option in my settings to switch between device and SD:/
So I gather from reading all these posts that spotify seems not to care that we are having this issue. And I also can not find a way to contact anyone from a "non-existant" tech support... They must not have the funds. One would think that the company would like us to continue paying their subscription fees. I don't know about anyone else but if I can't get a hold of anyone to at least try to resolve this issue, I'll be taking my money elsewhere. Any suggestions on other apps?