Spotify showing as disconnected on car stereo

[crtut]

Plan

Premium

Country

United States

Device

Samsung Galaxy Note 9

Operating System

Android v10

Car stereo Spotify showing disconnected.  Music still plays however no song info shows on screen and no controls active  can only control via phone.

I have already Uninstaller and reinstalled spotify app and disabled Bluetooth and re paired devices. 

 

[Elena]

Hey there @crtut,

Thanks for reaching out about this here in the Community!

Apologies for the delayed response, we just came across this thread. Could you let us know if you’re still having troubles with this?

If you are, can you let us know if you've already tried to log out > restart your device > log back in? It's also a good idea to try a clean reinstall instead of a regular one, to clear any old files that might be causing issues.

If that doesn't do it for you, we'll need to know if this happens on a different account on your device, for example you can try logging in on a friend's or a family member's account to see how it goes. 

Keep us in the loop here.