Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
PlanPremiumCountryUSADeviceGoogle Pixel 5Operating SystemAndroid 11My Question or IssueI have some playlists that are a mix of local files and non-local files. The local files are on my PC. My Android phone has the playlist downloaded. If I play the ...
Plan Premium Country USA Device Google Pixel 5 Operating System Android 11 My Question or Issue I have some playlists that are a mix of local files and non-local files. The local files are o...
Moderator
1196 Views
5 replies
0 likes
PlanPremiumCountryUKDeviceUmidigi F1 PlayOperating SystemAndroid 9My Question or IssueI have a number of Connect devices that I use around my home, which I control from my Android phone.Today I noticed a rather strange quirk: When attempting to selec...
Plan Premium Country UK Device Umidigi F1 Play Operating System Android 9 My Question or Issue I have a number of Connect devices that I use around my home, which I control from my Android p...
Spotify Legend
2326 Views
14 replies
0 likes
My Question or IssueIf I hide a playlist after someone's liked it, will they still have access to it?
My Question or Issue If I hide a playlist after someone's liked it, will they still have access to it?
Community Legend
3640 Views
1 replies
0 likes
PlanFree/PremiumCountryMoroccoDeviceInfinixOperating SystemWindows 10 My Question or IssueIf I am listening to Spotify on my phone, Is my activity showing up to my friends when they are using the desktop version?I already know that friend activity is...
Plan Free/Premium Country Morocco Device Infinix Operating System Windows 10 My Question or Issue If I am listening to Spotify on my phone, Is my activity showing up to my friends wh...
Spotify Star
49531 Views
3 replies
0 likes
PlanDuoDeviceHonor9 LiteOperating SystemAndroid 9 My Question or IssueMy biggest use case is listening in a care where I don't have internet connection, like a year or two ago it worked flawlessly, but it kept getting worse and worse with every updat...
Plan Duo Device Honor9 Lite Operating System Android 9 My Question or Issue My biggest use case is listening in a care where I don't have internet connection, like a year or two ago it...
Spotify Legend
950 Views
1 replies
0 likes
PlanPremiumCountrySG/PHDeviceOnePlus 8Operating SystemAndroid 11 My Question or IssueHow can I activate lyrics in my spotify? The whole song lyrics, not behind the lyrics or storyline.I compared this with my friend running same version of app, phone,...
Plan Premium Country SG/PH Device OnePlus 8 Operating System Android 11 My Question or Issue How can I activate lyrics in my spotify? The whole song lyrics, not behind the lyrics or ...
Spotify Star
1580 Views
3 replies
0 likes
I can only see the story line. What I can do?
I can only see the story line. What I can do?
Spotify Legend
324 Views
1 replies
0 likes
PlanPremiumCountryUnited StatesDeviceLG K20 PlusOperating SystemAndroid 7.0 My Question or IssueAlright so, i've had local files for a couple of months now. They were working just fine at the time, and I was able to add them to my phone pretty easily...
Plan Premium Country United States Device LG K20 Plus Operating System Android 7.0 My Question or Issue Alright so, i've had local files for a couple of months now. They were working...
Spotify Legend
550 Views
3 replies
0 likes
PlanPremium CountryNetherlands DeviceHuawei p30(?) phone Operating SystemAndroid My Question or IssueI have been using a Huawei phone to chromecast Spotify (premium) to my TV. Since about 2 weeks it no longer connects to the chromecast. The problem i...
Plan Premium Country Netherlands Device Huawei p30(?) phone Operating System Android My Question or Issue I have been using a Huawei phone to chromecast Spoti...
Moderator
2123 Views
1 replies
0 likes
PlanPremiumCountryUSADeviceSamsung S10Operating SystemAndroid 10 My Question or IssueI can connect to my Echo devices and groups using the windows desktop app and an ipad, but I cannot see them when using my android phone. I can see my Chromecast and...
Plan Premium Country USA Device Samsung S10 Operating System Android 10 My Question or Issue I can connect to my Echo devices and groups using the windows desktop app and an ipad, bu...
Spotify Legend
601 Views
3 replies
0 likes
PlanPremium Operating SystemAndroid Oreo Hi, when I am playing songs of a playlist A in an ordered fashion (album, my favorite songs, a audio book, etc.), switch listening to an other playlist B and then switch back to playlist A, I would like to con...
Plan Premium Operating System Android Oreo Hi, when I am playing songs of a playlist A in an ordered fashion (album, my favorite songs, a audio book, etc.), switch list...
Gig Goer
2402 Views
2 replies
10 likes
PlanPremium DuoCountryUnited States DeviceGoogle Pixel 4aOperating SystemAndroid 11 My Question or IssueAfter switching to Duo from regular Premium two days ago, the app will play for about 5 minutes and then crashes: the screen goes black and it won...
Plan Premium Duo Country United States Device Google Pixel 4a Operating System Android 11 My Question or Issue After switching to Duo from regular Premium two days ago, the...
Spotify Legend
1879 Views
4 replies
0 likes
I love that you can put a timer on podcasts to switch off after a certain time, then I can listen as I fall asleep. Please please can we have the same with music??
I love that you can put a timer on podcasts to switch off after a certain time, then I can listen as I fall asleep. Please please can we have the same with music??
233 Views
0 replies
0 likes
This drives me absolutely bonkers! I am suddenly unable to listen to an album starting at song 1, play the complete song, then move on to the next! Instead, I get about halfway before switching to another song in the same album spotify premium menber...
This drives me absolutely bonkers! I am suddenly unable to listen to an album starting at song 1, play the complete song, then move on to the next! Instead, I get about halfway before switchin...
Spotify Legend
650 Views
1 replies
0 likes
PlanPremiumCountryThe Netherlands DeviceSamsung Galaxy Note 20 ultra Operating SystemAndroid My Question or IssueSame problem again. The title being played is not visible. No operation such as stop, forward, back is possible.
Plan Premium Country The Netherlands Device Samsung Galaxy Note 20 ultra Operating System Android My Question or Issue Same problem again. The title being played is...
Spotify Star
638 Views
5 replies
0 likes
PlanPremiumCountryNLDeviceSamsung Galaxy S10 Operating SystemAndroid 10 My Question or IssueSpotify wont connect to chromecast. It says that Spotify is not installed on the chromecast
Plan Premium Country NL Device Samsung Galaxy S10 Operating System Android 10 My Question or Issue Spotify wont connect to chromecast. It says that Spotify is not installe...
Spotify Legend
340 Views
1 replies
1 likes
PlanPremiumCountryGermanyDeviceSamsung Galaxy S9 plusOperating SystemAndroid Oreo My Question or IssueI cant download my liked songs on my phone. I tried everything to solve it but it still doesnt work(taking sd card or try using mobile data/differen...
Plan Premium Country Germany Device Samsung Galaxy S9 plus Operating System Android Oreo My Question or Issue I cant download my liked songs on my phone. I tried everything to solve ...
Spotify Legend
470 Views
1 replies
0 likes
PlanPremiumCountryUSADeviceNote 8My Question or IssueMy widget is always blank unless a song is actually playing. Is this intended behavior? I'd like to be able to restart my music without having to open up the app. That's why it's there.
Plan Premium Country USA Device Note 8 My Question or Issue My widget is always blank unless a song is actually playing. Is this intended behavior? I'd like to be able to restart my music with...
Spotify Star
1432 Views
4 replies
1 likes
PlanPremiumCountryUSADeviceSamsung S10eOperating SystemAndroid 10 My Question or IssueGot a message this morning from my cell carrier that I had used half of my 1GB data plan. Considering my plan reset yesterday, on the 1st, it means I had blown thro...
Plan Premium Country USA Device Samsung S10e Operating System Android 10 My Question or Issue Got a message this morning from my cell carrier that I had used half of my 1GB data plan...
Spotify Legend
516 Views
3 replies
0 likes
PlanPremiumCountryUSDeviceSamsung Galaxy S10+ and Samsung Galaxy A50Operating SystemAndroid My Question or IssueWhen using "Group Session", my friend reports that her songs are starting at the :52 mark instead of starting fresh when she joins my sess...
Plan Premium Country US Device Samsung Galaxy S10+ and Samsung Galaxy A50 Operating System Android My Question or Issue When using "Group Session", my friend reports that her songs a...
Newbie
11227 Views
2 replies
2 likes
