Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...
Visitor
110358 Views
26 replies
3 likes
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Visitor
222260 Views
141 replies
11 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
578897 Views
79 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Music Fan
476886 Views
577 replies
40 likes
Third time in as many months. Yes I have done a clean reinstall, twice. Yes I have correctly assigned my SD card as the caching device, ensuring that it is wiped beforehand. No I do not use automated maintenance software. Probably just gonna buy a be...
Third time in as many months. Yes I have done a clean reinstall, twice. Yes I have correctly assigned my SD card as the caching device, ensuring that it is wiped beforehand. No I do...
Spotify Legend
682 Views
3 replies
0 likes
PlanPremiumCountrySpainDeviceRedmi Note 5Operating SystemAndroid 11 My Question or IssueMy home has changed and now it is a REALLY LONG list of cards that are completely irrelevant to me. There is no track of my daily mixes, weekly or release radar a...
Plan Premium Country Spain Device Redmi Note 5 Operating System Android 11 My Question or Issue My home has changed and now it is a REALLY LONG list of cards that are completely irre...
Spotify Star
1111 Views
1 replies
0 likes
PlanPremiumCountryThe NetherlandsDeviceOneplus 6Operating SystemAndroid version 10 My Question or IssueI have a bluetooth headset with buttons on them to control my music (play/pause/skip etc). A short while ago they stopped working. I couldn't skip ...
Plan Premium Country The Netherlands Device Oneplus 6 Operating System Android version 10 My Question or Issue I have a bluetooth headset with buttons on them to control my music (pl...
Moderator
3093 Views
3 replies
0 likes
PlanFreeCountryUSADeviceSamsung Galaxy S9Operating SystemAndroid Version 10 My Question or IssueThe Spotify App keeps saying every playlist is empty (see attached). Therfore the app is basically useless since I can't play any songs from it. Furthermo...
Plan Free Country USA Device Samsung Galaxy S9 Operating System Android Version 10 My Question or Issue The Spotify App keeps saying every playlist is empty (see attached). Therfore ...
Moderator
780 Views
3 replies
0 likes
Hola. Al poner mi usuario y password en mi reloj galaxy watch active 2, no me aparecen ciertos caracteres, como el "guion bajo" y por ello, no puedo ingresar mi cuenta de usuario. ¿Dónde los puedo encontrar? Gracias por vuestra ayuda. Un saludo
Hola. Al poner mi usuario y password en mi reloj galaxy watch active 2, no me aparecen ciertos caracteres, como el "guion bajo" y por ello, no puedo ingresar mi cuenta de usuario. &nbs...
635 Views
0 replies
0 likes
Just like the title, everything now is in singles. And why is it? What should i do?
Just like the title, everything now is in singles. And why is it? What should i do?
Spotify Legend
941 Views
5 replies
1 likes
PlanPremiumCountryAustriaDeviceSamsung Galaxy A70Operating SystemAndroid 11 (Samsungs One UI 3.1)Spotify Version8.6.30.889 My Question or IssueI have a bunch of playlists that I made in my library. I also sort them in folders.Now for example: I have ...
Plan Premium Country Austria Device Samsung Galaxy A70 Operating System Android 11 (Samsungs One UI 3.1) Spotify Version 8.6.30.889 My Question or Issue I have a bunch of playlists...
Spotify Legend
3813 Views
13 replies
11 likes
I'm using a Xiaomi Redmi 9C with Android 10. This happens when I'm playing music through WiFi, data or through downloads. Whenever I turn off my screen the every minute or so the minute starts stuttering. This doesn't happen when it's playing in the ...
I'm using a Xiaomi Redmi 9C with Android 10. This happens when I'm playing music through WiFi, data or through downloads. Whenever I turn off my screen the every minute or so the minute starts stutte...
Moderator
1174 Views
1 replies
0 likes
PlanPremiumCountryUKDevice Samsung Galaxy S20 with Samsung soundbar on Samsung connectOperating SystemAndroid 11 My Question or IssueRecently when playing through my s20 through Samsung connect to a Samsung hw-ms650 the song will begin with varying s...
Plan Premium Country UK Device Samsung Galaxy S20 with Samsung soundbar on Samsung connect Operating System Android 11 My Question or Issue Recently when playing through my s20...
Moderator
782 Views
3 replies
0 likes
So, I am playing music on my android device but it’s not showing on my status on discordPlanFreeCountryUnited States DeviceGalaxy A20Operating SystemAndroid 10 My Question or IssueStatus not appearing on discord
So, I am playing music on my android device but it’s not showing on my status on discord Plan Free Country United States Device Galaxy A20 Operating System Android 10 My Questi...
Newbie
6443 Views
2 replies
0 likes
PlanPremiumCountryMalaysiaDeviceSamsung Galaxy Tab S6 Lite//Huawei Nova 3i//HP Pavilion 2 in 1Operating SystemAndroid 11//Android 9//Windows 10 My Question or IssueI recently updated to Android 11 on my device. Opened Spotify and despite having a ver...
Plan Premium Country Malaysia Device Samsung Galaxy Tab S6 Lite//Huawei Nova 3i//HP Pavilion 2 in 1 Operating System Android 11//Android 9//Windows 10 My Question or Issue I ...
Spotify Legend
647 Views
1 replies
1 likes
PlanPremiumCountryCzech Republic DeviceHuawei Y6 Prime 2018Operating SystemAndroidMy Question or IssueA few weeks ago, the album art for most of my downloaded music disappeared. It only appears for a few random albums/tracks. The art just doesn't sho...
Plan Premium Country Czech Republic Device Huawei Y6 Prime 2018 Operating System Android My Question or Issue A few weeks ago, the album art for most of my downloaded music d...
Spotify Legend
1137 Views
4 replies
0 likes
I have been using too much data streaming music. So, i got an old phone i want to use as a music player. I downloaded stuff from spotify onto this old phone via wifi. The problem is when i open spotify when I'm at work. The phone has no cell service ...
I have been using too much data streaming music. So, i got an old phone i want to use as a music player. I downloaded stuff from spotify onto this old phone via wifi. The problem is when i open spoti...
Spotify Legend
681 Views
2 replies
0 likes
PlanPremiumCountryUSDeviceGalaxy S10Operating SystemAndroid R, Windows 10 My Question or IssueI add local files (mp4) to Spotify on my PC, then add them to a playlist. When I go to download the playlist on my Android phone on the same wifi as my PC, ...
Plan Premium Country US Device Galaxy S10 Operating System Android R, Windows 10 My Question or Issue I add local files (mp4) to Spotify on my PC, then add them to a playlist. When I...
Moderator
578 Views
1 replies
0 likes
PlanFamily PremiumCountryBrazilDeviceOnePlus 7TOperating SystemAndroid 10 My Question or IssueThe lyrics feature was enabled on my country and I could never see them. My mother's account (same family) show the lyrics normally on her phone and I tried...
Plan Family Premium Country Brazil Device OnePlus 7T Operating System Android 10 My Question or Issue The lyrics feature was enabled on my country and I could never see them. My mo...
Gig Goer
1544 Views
2 replies
1 likes
PlanPremiumCountryIndonesiaDevice Operating System(Android Oreo) My Question or IssueMy friends get the update lyrics on their device, i try to update my app to lastest version and i still didnt get the lyrics feature.i just get "behind the lyrics" f...
Plan Premium Country Indonesia Device Operating System (Android Oreo) My Question or Issue My friends get the update lyrics on their device, i try to update my app to las...
Gig Goer
3091 Views
5 replies
2 likes
PlanPremiumCountryUKDeviceXiaomi Redmi Note 7Operating SystemAndroid 10/11 (LineageOS) Hi all,for the past month I'm unable to like/unlike songs and edit playlists. Clearing caches does not help, and uninstalling the app seems to only help for a day ...
Plan Premium Country UK Device Xiaomi Redmi Note 7 Operating System Android 10/11 (LineageOS) Hi all, for the past month I'm unable to like/unlike songs and edit playlists. Clearing ...
Spotify Legend
521 Views
1 replies
0 likes
So far, I cannot find a way to remove, either selectively or completely, the Your top podcasts from my Home screen. This is not public information that I want shared. If someone knows a way, pray tell. Thank you. Come on Spotify, fix this. Please?
So far, I cannot find a way to remove, either selectively or completely, the Your top podcasts from my Home screen. This is not public information that I want shared. If someone knows a w...
Spotify Legend
3789 Views
3 replies
42 likes
PlanFree/PremiumCountry : UK Device : Sony Xperia 2(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue : Since all the trouble with downloaded playlists disappearing on my ph...
Plan Free/Premium Country : UK Device : Sony Xperia 2 (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Quest...
Spotify Legend
555 Views
1 replies
0 likes
PlanPremiumCountryUSDeviceSamsung Galaxy S9+Operating SystemAndroid 10 My Question or IssueSongs continue to play after bluetooth headset disconnect. I have a pair of Galaxy Buds+ connected to my phone. When listening to music, I will pause the music...
Plan Premium Country US Device Samsung Galaxy S9+ Operating System Android 10 My Question or Issue Songs continue to play after bluetooth headset disconnect. I have a pair of Galaxy ...
Spotify Legend
629 Views
1 replies
0 likes
