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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

375735 Views

541 replies

34 likes

Account
Free
  • 375735 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7538 Views

0 replies

7 likes

  • 7538 Views
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  • 7 likes

Superuser Contribution songs do not continue on Onkyo ncp-302 with Spotify Connect

PlanPremiumCountryNetherlandsDeviceWindows 10 pc, Huawei p40 , Oppo Reno 5Operating SystemAndroid , Windows 10 My Question or IssueSince two weeks when i am listening to my 3 connected Onkyo NCP 302 in a group with Spotify connect the next songs keep...

Regular

Plan Premium Country Netherlands Device Windows 10 pc, Huawei p40 , Oppo Reno 5 Operating System Android , Windows 10   My Question or Issue Since two weeks when i am listening to my 3...

Eni

Moderator

3949 Views

13 replies

0 likes

  • 3949 Views
  • 13 replies
  • 0 likes

Superuser Contribution Shuffle mode activates itself

PlanPremiumCountryAustriaDevicePixel 4Operating SystemAndroid 11 Shuffle mode seems to be activating itself constantly. Regularly when I listen to an album I notice that shuffle is activated, although I never consciously did that. When I manually dea...

Casual Listener

Plan Premium Country Austria Device Pixel 4 Operating System Android 11   Shuffle mode seems to be activating itself constantly. Regularly when I listen to an album I notice that shuffl...

Ver

Spotify Legend

898 Views

3 replies

2 likes

  • 898 Views
  • 3 replies
  • 2 likes

New Your Library view

Spotify has introduced a new version of Your Library to mobile users of the iOS and Android apps. Come on over to the main Community thread to get an overview of what's new and share your feedback: New Your Library view (iOS & Android)

Spotify Star

Spotify has introduced a new version of Your Library to mobile users of the iOS and Android apps.    Come on over to the main Community thread to get an overview of what's new and share...

4520 Views

0 replies

3 likes

  • 4520 Views
  • 0 replies
  • 3 likes

Superuser Contribution Spotify Android crashes when hiding song in offline mode

I love the new hide the song from playlist feature. It's a great way to hone in on the best songs in New Music UK for example. Alas, its current implementation is buggy. It works fine in online mode. It's very slow, with the three dot context menu op...

Regular

I love the new hide the song from playlist feature. It's a great way to hone in on the best songs in New Music UK for example. Alas, its current implementation is buggy. It works fine in online mode....

Jeremy

Spotify Legend

668 Views

1 replies

0 likes

bug
Bug Playlist
Offline modus
  • 668 Views
  • 1 replies
  • 0 likes

Superuser Contribution Still having problems with Spotify Connect and Android

Plan: PremiumCountry: ArgentinaDevices: Macbook Pro late 2016, Android Redmi 7Operating Systems: MacOS 11.2, Android 10 After https://community.spotify.com/t5/Ongoing-Issues/Progress-bar-issue-with-Spotify-Connect-on-Android/idc-p/5192616#M114747 it ...

Regular

Plan: Premium Country:  Argentina Devices: Macbook Pro late 2016, Android Redmi 7 Operating Systems: MacOS 11.2, Android 10     After   https://community.spoti...

user-removed

Not applicable

786 Views

2 replies

0 likes

  • 786 Views
  • 2 replies
  • 0 likes

can't see lyrics option

PlanPremiumCountryusaDeviceoneplus 8Operating Systemh2os 11, Android 11 My Question or IssueI'm a member of Spotify alpha, but I can't see the lyrics option.

Visitor

Plan Premium Country usa Device oneplus 8 Operating System h2os 11, Android 11   My Question or Issue I'm a member of Spotify alpha, but I can't see the lyrics option. 

Billy-J

Spotify Star

629 Views

1 replies

0 likes

  • 629 Views
  • 1 replies
  • 0 likes

Superuser Contribution Links not working

PlanFreeCountryPakistan Device, Samsung Galaxy a51 Operating System Android 10 My Question or Issue I'm trying to open a link for a podcast but it's just sending me to the home screen of the app and isn't doing anything else this is the link I'm tryi...

Visitor

  Plan Free Country Pakistan  Device , Samsung Galaxy a51  Operating System  Android 10   My Question or Issue   I'm trying to open a link for a podcast but ...

CarlosE

Spotify Legend

823 Views

1 replies

0 likes

  • 823 Views
  • 1 replies
  • 0 likes

Superuser Contribution From Google assistant, plays wrong version of song when artist included

asking Google assistant to play songs often plays the wrong one by default as previously reported, and example "play wanna be sedated" seems to randomly play one of the 3 versions. However even worse asking 'play I wanna be sedated by the remones" wi...

Visitor

asking Google assistant to play songs often plays the wrong one by default as previously reported, and example "play wanna be sedated" seems to randomly play one of the 3 versions.    How...

horntm

Roadie

1238 Views

2 replies

0 likes

Google Assistant
wrong song
  • 1238 Views
  • 2 replies
  • 0 likes

Spotify app gets stuck immediately after opening.

PlanPremiumCountryAustriaDeviceGalaxy S21Operating SystemAndroid 11Spotify Version 8.6.20.1063 My Question or IssueImmediately after opening, the Android app gets stuck. Sometimes music is still played via Bluetooth (in the car) although the app cann...

Casual Listener

Plan Premium Country Austria Device Galaxy S21 Operating System Android 11 Spotify Version 8.6.20.1063   My Question or Issue Immediately after opening, the Android app gets stuck. So...

Billy-J

Spotify Star

1503 Views

3 replies

0 likes

Android
Galaxy S21
  • 1503 Views
  • 3 replies
  • 0 likes

Superuser Contribution OFFLINE MODE USE MOBILE DATA WITH MY DOWNLOADED MUSIC

When i driving on Highway in countrys with low or none of signal my downloaded music hears a little silence or cut in parts of songs. Before to start to drive, i make a double check to validate if my playlists was downloaded totally. i have a microsd...

Casual Listener

When i driving on Highway in countrys with low or none of signal my downloaded music hears a little silence or cut in parts of songs.   Before to start to drive, i make a double check to valid...

Eni

Moderator

1083 Views

5 replies

0 likes

OfflineNotWorks
  • 1083 Views
  • 5 replies
  • 0 likes

Superuser Contribution [Android][Browse] New Releases for You on Home

I really liked the New Releases for You-section on the Home page, but now it's mostly gone and only appears once a month if even that. Is there a way to active this section so it's visible at all times? I've tried the Release Radar under search, but ...

Gig Goer

I really liked the New Releases for You-section on the Home page, but now it's mostly gone and only appears once a month if even that. Is there a way to active this section so it's visible at all tim...

Jeremy

Spotify Legend

464 Views

1 replies

0 likes

Android
Browse
  • 464 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify App not working on Pixel 5

PlanPremium/FamilyCountryAustraliaDevicePixel 5Operating SystemAndroid Oreo 11My ProblemSpotify App does not change pages visually when I use the app. As in, when I open an album from my recently played, or press Search or My Library, the screen does...

Newbie

  Plan Premium/Family Country Australia Device Pixel 5 Operating System Android Oreo 11 My Problem Spotify App does not change pages visually when I use the app. As in, when I ope...

Alex

Spotify Legend

1297 Views

1 replies

0 likes

  • 1297 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution App crashes when navigating my library

PlanPremiumCountryGermany DeviceS21 PlusOperating SystemAndroid 11 My Question or IssueWhen i click on "my library" the Spotify App crashes. I already reinstalled, rebooted and cleared chaches. The S21 Plus does not have a SD-Card. I use the current ...

Visitor

  Plan Premium Country Germany   Device S21 Plus Operating System Android 11   My Question or Issue When i click on "my library" the Spotify App crashes. I already reinst...

Novy

Moderator

666 Views

2 replies

0 likes

  • 666 Views
  • 2 replies
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Superuser Contribution Mobile data not working android

Premium IndiaOnePlus 7TAndroid 11 oxygen OSSpotify will not work on my mobile data but it works properly on the wifi and mobile hotspot. I have tried to clear the data and cache , reinstall the app and restart my phone . Nothing seems to work . Pleas...

Visitor

Premium  India OnePlus 7T Android 11 oxygen OS Spotify will not work on my mobile data but it works properly on the wifi and mobile hotspot. I have tried to clear the data and cache , reinst...

Ivan

Spotify Legend

581 Views

1 replies

0 likes

  • 581 Views
  • 1 replies
  • 0 likes

Superuser Contribution Still no lyrics (for all songs) even the app is the latest version.

PlanFree/PremiumCountryIndonesiaDeviceSamsung Galaxy A30Operating SystemAndroid 10 My Question or IssueMy spotify app still has no lyrics for all songs even it is currently the latest version. I am so confused whether my device is not compatible for ...

Casual Listener

Plan Free/Premium Country Indonesia Device Samsung Galaxy A30 Operating System Android 10   My Question or Issue My spotify app still has no lyrics for all songs even it is currently t...

lia864

Casual Listener

595 Views

2 replies

0 likes

  • 595 Views
  • 2 replies
  • 0 likes

Superuser Contribution Recent Update Android Mobile 8.6.20.1063

PlanPremiumCountryUSA DevicePixel 5Operating SystemAndroid 11 My Question or IssueHello! I love the Spotify experience so thank you! I am experiencing an issue after the recent update 8.6.20.1063. The home screen layout in the Android app has changed...

Casual Listener

Plan Premium Country USA   Device Pixel 5 Operating System Android 11   My Question or Issue Hello! I love the Spotify experience so thank you!   I am experiencing an...

Novy

Moderator

1132 Views

4 replies

3 likes

  • 1132 Views
  • 4 replies
  • 3 likes

Solved!!Superuser Contribution Current Song frozen

PlanPremium CountryUK DeviceSamsung Galaxy S10 Operating SystemAndroid V11 My Question or IssueSpotify keeps reporting the same song regardless of what song is actually playing. The controls also get messed up so it thinks songs aren't playing when t...

Casual Listener

Plan Premium   Country UK   Device Samsung Galaxy S10   Operating System Android V11   My Question or Issue Spotify keeps reporting the same song regardless of w...

simmi098

Casual Listener

3289 Views

17 replies

3 likes

  • 3289 Views
  • 17 replies
  • 3 likes

Solved!!Superuser Contribution Stop Displaying New Podcast Episodes on mobile

My Question or IssueSo my question is, how can I stop "New Podcast Episodes" from showing up on my home screen when I open up Spotify on my mobile device?I used to follow certain podcasts, but I got over them and no longer follow them, but Spotify in...

Casual Listener

My Question or Issue So my question is, how can I stop "New Podcast Episodes" from showing up on my home screen when I open up Spotify on my mobile device? I used to follow certain podcasts, but I ...

Novy

Moderator

5000 Views

4 replies

6 likes

Mobile
Podcasts
  • 5000 Views
  • 4 replies
  • 6 likes

Superuser Contribution My tracks can't be played. I can't see artist or album pages.

PlanFree/PremiumCountry DeviceMoto E4 PlusOperating SystemAndroid 7.1.1 My Question or IssueHello.When I click on a track, the track bar shows up but the track can't be played. Also, my Liked Songs or any artist or album page can't be displayed; the ...

Casual Listener

Plan Free/Premium Country   Device Moto E4 Plus Operating System Android 7.1.1   My Question or Issue Hello. When I click on a track, the track bar shows up but the track can't b...

Jeremy

Spotify Legend

1006 Views

3 replies

0 likes

Android
Android 7.1
i can't listen to music
internal storage
sd card
Something went wrong
tracks can't be played
  • 1006 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Playlists: Missing Features in mobile app

PlanPremiumCountyGermanyDeviceXiaomi Redmi Note 7Operating SystemAndroid 10 1. Reordering It is not possible to reorder the Playlists themselves. This feature is already very finnicky to use on Desktop, but it exists. On Android it is missing complet...

Casual Listener

Plan Premium County Germany Device Xiaomi Redmi Note 7 Operating System Android 10   1. Reordering   It is not possible to reorder the Playlists themselves. This feature is al...

Jeremy

Spotify Legend

1528 Views

5 replies

0 likes

  • 1528 Views
  • 5 replies
  • 0 likes