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What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
Listening to music today and noticed my playlist was shuffling automatically (I had turned it on shuffle a couple days ago and picked it up where it left off). However to my dismay I realized I cannot turn off the shuffle on this playlist because the...
Listening to music today and noticed my playlist was shuffling automatically (I had turned it on shuffle a couple days ago and picked it up where it left off). However to my dismay I realized I canno...
Spotify Legend
2000 Views
8 replies
0 likes
Plan. Premium CountryViệt Nam DeviceBlackBerry Operating System. Android My Question or IssueSuddenly the now playing pane pane has stopped updating to display the current song playing. On my Windows 10 PC I was earlier listening to Lana Delray, and ...
Plan. Premium Country Việt Nam Device BlackBerry Operating System. Android My Question or Issue Suddenly the now playing pane pane has stopped updating ...
Regular
40177 Views
16 replies
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PlanPremiumCountryCanadaDeviceAndroid My Question or IssueSo until yesterday, lyrics on songs showed up automatically. Now lyrics do not show up at all. I went back to shows where the lyrics did show up yesterday, and now they do not display. There i...
Plan Premium Country Canada Device Android My Question or Issue So until yesterday, lyrics on songs showed up automatically. Now lyrics do not show up at all. I went ba...
Moderator
6579 Views
8 replies
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PlanPremiumCountryUkraineDeviceOnePlus 7 ProOperating SystemAndroid 10, Oxygen OS 10.3.4.GM21AAApplication version8.5.78.909 My Question or IssueThe song name and picture are not matched with actually playing song. Please take a look at attached scre...
Plan Premium Country Ukraine Device OnePlus 7 Pro Operating System Android 10, Oxygen OS 10.3.4.GM21AA Application version 8.5.78.909 My Question or Issue The song name and picture...
Spotify Legend
2731 Views
9 replies
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PlanPremium (Trial)CountryUKDeviceSamsung Galaxy S10+Operating SystemAndroid 11 My Question or Issue I've just started the one month trial for Premium and I can't open song lists on any album or artist pages? I can open individual songs on playlists ...
Plan Premium (Trial) Country UK Device Samsung Galaxy S10+ Operating System Android 11 My Question or Issue I've just started the one month trial for Premium and I can't open s...
Spotify Legend
1818 Views
3 replies
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Plan: PremiumCountry: USDevice: Google Pixel 3aOS: Android Issue: After a Google Clock alarm activates that plays a playlist in shuffle mode, shuffle will remain enabled. Later in the day, when playing music, I have to remember to turn off shuffle, e...
Plan: Premium Country: US Device: Google Pixel 3a OS: Android Issue: After a Google Clock alarm activates that plays a playlist in shuffle mode, shuffle will remai...
Spotify Legend
657 Views
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PlanPremiumCountryIndiaDeviceSamsung Galaxy A52Operating SystemAndroid 11, One UI 3.1 My IssueNoticed a massive battery drain on the new Samsung A52 device. Earlier I thought it was my old iPhone's battery hence moved to a new phone. Tried following ...
Plan Premium Country India Device Samsung Galaxy A52 Operating System Android 11, One UI 3.1 My Issue Noticed a massive battery drain on the new Samsung A52 device. Earlier I th...
Moderator
1462 Views
3 replies
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I'm trying to sync local files to my phone with spotify, to merge them into my playlists, but note it no longer works. It worked fine before. My phone and desktop pc find each other fine over my network. i can control music on either device for the o...
I'm trying to sync local files to my phone with spotify, to merge them into my playlists, but note it no longer works. It worked fine before. My phone and desktop pc find each other fine ove...
Spotify Legend
444 Views
1 replies
0 likes
Yet another showstopping bug from the stupid cunts at Spotify. When I try to play Spotify on another device - like my old iPhone - it'll play for a moment then switch to my Android. When I do things with my Android phone - like disconnecting/connecti...
Yet another showstopping bug from the stupid cunts at Spotify. When I try to play Spotify on another device - like my old iPhone - it'll play for a moment then switch to my Android. When I d...
Spotify Legend
614 Views
3 replies
0 likes
PlanPremiumCountryUSA DeviceSamsung Galaxy S10Operating SystemOne UI 1.1Android 9 iPhone 6iOS 12 My Question or IssueMy playlists are being rearranged by Spotify automatically. This is disorienting as I have a particular system of finding the playlis...
Plan Premium Country USA Device Samsung Galaxy S10 Operating System One UI 1.1 Android 9 iPhone 6 iOS 12 My Question or Issue My playlists are being rearranged by ...
Spotify Legend
6925 Views
14 replies
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PlanPremiumCountryUSADeviceNote 20 UltraOperating SystemAndroid My Question or IssueAs the title says, when audio is playing on my desktop PC, using the volume buttons on my phone will often control the Spotify PC playback volume instead of my phone'...
Plan Premium Country USA Device Note 20 Ultra Operating System Android My Question or Issue As the title says, when audio is playing on my desktop PC, using the volume buttons on my ...
Moderator
365 Views
1 replies
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I've contacted support multiple times to verify that this is not a bug - instead - this is intended behavior. I've only experienced it on the mobile app, but it happens constantly. I have "Automatic Playback" turned off, which should be enough to sto...
I've contacted support multiple times to verify that this is not a bug - instead - this is intended behavior. I've only experienced it on the mobile app, but it happens constantly. I have "A...
606 Views
0 replies
3 likes
PlanPremiumCountryUSADeviceFire HD Tablet, Windows laptop, iPhone 11Operating SystemFire OS 5.3.7.0, Windows 10, iOS 13.4My Question or IssueI see many posts about the order of songs within a playlist, but my problem is with the ORDER OF PLAYLISTS th...
Plan Premium Country USA Device Fire HD Tablet, Windows laptop, iPhone 11 Operating System Fire OS 5.3.7.0, Windows 10, iOS 13.4 My Question or Issue I see many posts about the order of song...
Music Fan
3052 Views
8 replies
4 likes
i cant seem to join group sessions.whenever i try to join a group session, i receive a pop-up stating that the session is full, despite its maximum capacity of 6 listeners and the session only containing 3 people (with the creator of the session incl...
i cant seem to join group sessions. whenever i try to join a group session, i receive a pop-up stating that the session is full, despite its maximum capacity of 6 listeners and the session only cont...
Moderator
373 Views
1 replies
0 likes
DeviceSamsung Galaxy A51Operating SystemAndroid 11My Question or IssueWhere can I find the logs of the Spotify app ?
Device Samsung Galaxy A51 Operating System Android 11 My Question or Issue Where can I find the logs of the Spotify app ?
Moderator
3291 Views
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PlanPremiumCountryFranceDeviceFairphone 3+Operating SystemAndroid 10 My Question or Issue The premium account is not working. I can connect my account, browse my playlist, my history when I cannot play a song. it stays stuck.I tried to connect with a...
Plan Premium Country France Device Fairphone 3+ Operating System Android 10 My Question or Issue The premium account is not working. I can connect my account, browse my playl...
Spotify Legend
1483 Views
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None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountryAustraliaDeviceOnePlus 7Operating SystemAndroid 10 My Question or Issue After the most recent update, the Home scr...
None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country Australia Device OnePlus 7 Operating System Androi...
Visitor
2204 Views
2 replies
2 likes
PlanFree/PremiumCountryUnited statesDeviceGalaxy s9+Operating SystemAndroid 10 My Question or Issue The menu will not open on songs when I have them downloaded to my phone and have service but it just keeps saying "Go online to see menu". A downloade...
Plan Free/Premium Country United states Device Galaxy s9+ Operating System Android 10 My Question or Issue The menu will not open on songs when I have them downloaded to my p...
Spotify Legend
715 Views
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PlanPremiumCountrySwitzerlandDeviceSamsung Galaxy S10+Operating SystemAndroid 11 My Question: Is it so difficult to implement this feature ?People ask for it since years in the community forum and I don't understand why it's not developped by Spotify...
Plan Premium Country Switzerland Device Samsung Galaxy S10+ Operating System Android 11 My Question: Is it so difficult to implement this feature ? People ask for it since y...
Spotify Legend
764 Views
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