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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118002 Views

27 replies

4 likes

  • 118002 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

237493 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 237493 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

598228 Views

79 replies

3 likes

  • 598228 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

490808 Views

581 replies

42 likes

Account
Free
  • 490808 Views
  • 581 replies
  • 42 likes

Superuser Contribution Spotify Stuck on Android

PlanPremiumCountryUSOperating SystemAndroid latestDevice: Galaxy S21 Ultra My Question or IssueThe app gets stuck such that it keeps playing music through a Bluetooth device but the song is the first one on that Playlist. Similar behavior on Android ...

Casual Listener

Plan Premium Country US Operating System Android latest Device: Galaxy S21 Ultra   My Question or Issue The app gets stuck such that it keeps playing music through a Bluetooth device bu...

Eni

Moderator

2195 Views

3 replies

1 likes

  • 2195 Views
  • 3 replies
  • 1 likes

Removing Songs from Local Music List

On my device, I "remove track from playlist" in the Local Music list, and then when I restart the program, they show back up again. It would be great if the UI could be updated to make it so that when they are removed from the playlist, they are perm...

Casual Listener

On my device, I "remove track from playlist" in the Local Music list, and then when I restart the program, they show back up again. It would be great if the UI could be updated to make it so that whe...

StevenTillson02

Regular

2955 Views

2 replies

1 likes

  • 2955 Views
  • 2 replies
  • 1 likes

Superuser Contribution Spotify has stopped playing in Android Auto

Android Auto boots fine, but when I try to play Spotify it just pauses instantly (no sound). I also think the sound won't work in Waze through android auto either. Sound plays fine through car headset audio (Bluetooth) so not a speaker issue. It was ...

Newbie

  Android Auto boots fine, but when I try to play Spotify it just pauses instantly (no sound). I also think the sound won't work in Waze through android auto either. Sound plays fine through ca...

Julian

Moderator

1178 Views

1 replies

1 likes

  • 1178 Views
  • 1 replies
  • 1 likes

Superuser Contribution Play audio files on NAS from Android app?

PlanPremiumCountryCanada DeviceSamsung Galaxy S21 UltraOperating SystemAndroid 11 My Question or IssueHey all, how do I play audio files that are stored on my NAS (connected to my home network) from the Android app? I googled a bit but haven't figure...

Casual Listener

Plan Premium Country Canada  Device Samsung Galaxy S21 Ultra Operating System Android 11   My Question or Issue Hey all, how do I play audio files that are stored on my NAS (con...

Ver

Spotify Legend

3043 Views

5 replies

0 likes

  • 3043 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution Error with spotify connection

Hi guys, my problem comes from the fact that when I start my Spotify application from my device it doesn't work at all well. When I connect with the mobile data it works correctly but connecting through Wi-Fi does not work well. I have sent several e...

Music Fan

Hi guys, my problem comes from the fact that when I start my Spotify application from my device it doesn't work at all well. When I connect with the mobile data it works correctly but connecting thro...

Eni

Moderator

1831 Views

3 replies

2 likes

  • 1831 Views
  • 3 replies
  • 2 likes

Superuser Contribution Local files won't download on my OnePlus 3T

PlanPremiumCountryUAEDeviceOnePlus 3TOperating SystemAndroid 9 My Question or Issue1. I turned on local files from pc.2. Added them to a new playlist.3. Tried to download that playlist on my phone4. The files on my phone remain unavailable and show t...

Visitor

  Plan Premium Country UAE Device OnePlus 3T Operating System Android 9   My Question or Issue 1. I turned on local files from pc. 2. Added them to a new playlist. 3. Tried to ...

Eni

Moderator

621 Views

1 replies

0 likes

  • 621 Views
  • 1 replies
  • 0 likes

Die Drei Fragezeichen Workaround

Für alle in der Community die Probleme mit der albenanzeige von "Die drei ???" Haben, bei mir stürzt die app nach der Anzeige aller Alben ab und es lässt sich auch kein Album öffnen. WORKAROUND: gebt in die Suche: "Die drei Fragezeichen" ein und anst...

Visitor

Für alle in der Community die Probleme mit der albenanzeige von "Die drei ???" Haben, bei mir stürzt die app nach der Anzeige aller Alben ab und es lässt sich auch kein Album öffnen.    W...

okazaky

Visitor

8110 Views

1 replies

4 likes

Die drei Fragezeichen
  • 8110 Views
  • 1 replies
  • 4 likes

Superuser Contribution Can not connect to Sonos speaker

PlanPremiumCountrySouth koreaDeviceSamsung Galaxy 10Operating SystemAndroid 11My Question or IssueAlways fail to connect to Sonos speaker even though Sonos are searched in the Spotify latest app version

Visitor

  Plan Premium Country South korea Device Samsung Galaxy 10 Operating System Android 11 My Question or Issue Always fail to connect to Sonos speaker even though Sonos are searched in t...

Eni

Moderator

568 Views

1 replies

1 likes

  • 568 Views
  • 1 replies
  • 1 likes

Superuser Contribution My 1st spotify account doesn't have the lyrics feature, but my other spotify accounts has it.

PlanPremiumCountryPhilippinesDevice(Samsung A6)Operating System(Android Oreo) My Question or IssueHi, The lyrics feature didn't appear on my original account but after hearing that the lyrics feature is back, i wanted it too but it doesn't appear. I ...

Casual Listener

Plan Premium Country Philippines Device (Samsung A6) Operating System (Android Oreo)   My Question or Issue Hi,   The lyrics feature didn't appear on my original account bu...

Ver

Spotify Legend

2723 Views

7 replies

7 likes

complaint
  • 2723 Views
  • 7 replies
  • 7 likes

Superuser Contribution Unable to trigger playback frol Android app and use as remote control for my Echo Dot

My Question or IssueMy Echo Dot is not visible in the Spotify app. I can start playing anything on the echo using voice and then use the Spotify app on my phone as a remote control. But I'm not able to start/resume playback on the Echo Dot directly f...

Casual Listener

My Question or Issue My Echo Dot is not visible in the Spotify app. I can start playing anything on the echo using voice and then use the Spotify app on my phone as a remote control. But I'm not abl...

Novy

Moderator

1135 Views

5 replies

0 likes

Alexa
Android 10
Echo Dot
  • 1135 Views
  • 5 replies
  • 0 likes

Superuser Contribution Changes not visible on mobile devices

PlanFreeCountryNetherlandsDeviceSamsung A32, Samsung Tab A 10.1Operating SystemAndroid 10 My Question or IssueFor some reason everything is shown correctly on the desktop, but not on my mobile phone and tablet. There are four playlists (none of them ...

Music Fan

Plan Free Country Netherlands Device Samsung A32, Samsung Tab A 10.1 Operating System Android 10   My Question or Issue For some reason everything is shown correctly on the desktop, bu...

Elena

Moderator

620 Views

1 replies

0 likes

Mobile
  • 620 Views
  • 1 replies
  • 0 likes

Random and strange songs/bands/albums in Top Recomendations

Hello, I dont know why but for few days in my top recommendations tab i have strange german/netherlands disco/hip-hop or eletronic music. There are no suggestions that actually make any sense, recommended stuff is completely not something I listen to...

Newbie

Hello, I dont know why but for few days in my top recommendations tab i have strange german/netherlands  disco/hip-hop or eletronic music. There are no suggestions  that actually ...

Heflash

Casual Listener

842 Views

2 replies

2 likes

  • 842 Views
  • 2 replies
  • 2 likes

Superuser Contribution Un-hiding songs

PlanFreeCountryUKDeviceHauawi P20Operating SystemAndroid My Question or IssueI am unable to un-hide a song that I hid accidentally on a playlist. I have gone into settings, pressed "show unplayable songs" gone to the song into the playlist and then c...

Visitor

Plan Free Country UK Device Hauawi P20 Operating System Android   My Question or Issue I am unable to un-hide a song that I hid accidentally on a playlist. I have gone into settings, p...

CarlosE

Spotify Legend

917 Views

3 replies

0 likes

  • 917 Views
  • 3 replies
  • 0 likes

Superuser Contribution Can't play video podcasts if i have VPN turned on

PlanPremiumCountryHungaryDeviceOnePlus NordOperating SystemAndroid 11, Windows 10 My Question or IssueEverything else works fine with VPN on, but if I want to play a podcast that has a video, it says "We're not able to play this video in your current...

Visitor

Plan Premium Country Hungary Device OnePlus Nord Operating System Android 11, Windows 10   My Question or Issue Everything else works fine with VPN on, but if I want to play a podcast ...

Novy

Moderator

1690 Views

4 replies

0 likes

VPN Issues
  • 1690 Views
  • 4 replies
  • 0 likes

Solved!!Superuser Contribution Today's Top Hits

PlanPremiumCountryPhilippinesDeviceJ7 PrimeOperating SystemAndroid 6.0 My Question or IssueI just wanted to know why every time I try to open this mew playlist in Spotify called Today's Top Hits, my Spotify would crash, show the error message below a...

Music Fan

Plan Premium Country Philippines Device J7 Prime Operating System Android 6.0   My Question or Issue I just wanted to know why every time I try to open this mew playlist in Spotify cal...

Ver

Spotify Legend

2364 Views

10 replies

0 likes

  • 2364 Views
  • 10 replies
  • 0 likes

Superuser Contribution Multiple Notifications That don't dissapear

PlanPremiumCountryAustraliaDeviceSamsung Galaxy S10Operating SystemAndroid My Question or IssueHi, over the last 2weeks I've had an issue where multiple notifications appear while I listen to music. I haven't figured out why this happens but there ar...

Visitor

Plan Premium Country Australia Device Samsung Galaxy S10 Operating System Android   My Question or Issue Hi, over the last 2weeks I've had an issue where multiple notifications appear ...

Novy

Moderator

1166 Views

1 replies

0 likes

  • 1166 Views
  • 1 replies
  • 0 likes

Superuser Contribution Multiple Players In Notifications (still no fix)

PlanPremiumCountryUSADeviceSamsung Galaxy S20 UltraOperating SystemAndroid 11My Question or IssueFor the longest time now in my notifications tray it shows two spotify players. This is super frustrating as every fix I have tried has not worked. I hav...

Visitor

Plan Premium Country USA Device Samsung Galaxy S20 Ultra Operating System Android 11 My Question or Issue For the longest time now in my notifications tray it shows two spotify players. This...

CarlosE

Spotify Legend

1798 Views

1 replies

3 likes

  • 1798 Views
  • 1 replies
  • 3 likes

Superuser Contribution 30 Minute ad-free music not working

PlanFreeCountry DeviceMi Note 7Operating SystemAndroid I've noticed that the 30-minute ad-free listening feature is not working, at least on my device. I sit through the whole ad, I don't mute or switch apps when the ad plays. But as soon as one song...

Casual Listener

Plan Free Country   Device Mi Note 7 Operating System Android   I've noticed that the 30-minute ad-free listening feature is not working, at least on my device. I sit through the w...

Novy

Moderator

689 Views

1 replies

0 likes

  • 689 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cannot create link between Google Alarm Clock / SpotOn and Spotify - swinger animation

PlanPremiumCountryFranceDeviceSamsung Galaxy 8Operating SystemLast available Android version My Question or IssueHello, I have an Android issue when trying to use Spotify via Google Alarm Clock to wake up. Issue : when clicking on the Spotify button ...

Visitor

  Plan Premium Country France Device Samsung Galaxy 8 Operating System Last available Android version   My Question or Issue Hello,    I have an Android issue when tr...

Mihail

Spotify Legend

893 Views

3 replies

0 likes

  • 893 Views
  • 3 replies
  • 0 likes