songs stop after a few seconds

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songs stop after a few seconds

erdwanderer
Casual Listener

Plan

Premium

Country

Germany

 

Device

Fairphone 2

Operating System

Android 9

 

My Question or Issue

Songs stop playing after 7-12 seconds. Even downloaded ones. Totally annoying and sadly not the only problem I've had with spotify over the years. Problem began yesterday.

1 Reply

Julian
Moderator
Moderator

Hi @erdwanderer,

 

Thank you for posting this to the Community!

 

To start, let us know if you've already tried performing a clean reinstall of the app. This is often an overlooked step, but it’s more thorough than a regular one and can be helpful to get rid of any cache that might be causing trouble. 

 

Also, if you use a SD card in your phone, could you try removing it and seeing how the app works? 

 

Lastly, can you confirm if this issue is happening only on your phone, or across other devices as well? 

 

Keep us posted!

JulianModerator
 
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