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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

110353 Views

26 replies

3 likes

  • 110353 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

RCox451

Visitor

222256 Views

141 replies

11 likes

Android
autoplay
bluetooth
  • 222256 Views
  • 141 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

578881 Views

79 replies

3 likes

  • 578881 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

476878 Views

577 replies

40 likes

Account
Free
  • 476878 Views
  • 577 replies
  • 40 likes

Spotify App is redownloading the library every day

Hi guys, i found the corresponding thread from 2019 which was immediately closed. The app is re downloading the entire library every single day when I´m in my WiFi. Any solutions to this? (I am using a Huawei, up to date Android) Thanks.

Newbie

Hi guys,   i found the corresponding thread from 2019 which was immediately closed.   The app is re downloading the entire library every single day when I´m in my WiFi.  &nbs...

Amay

Spotify Star

648 Views

1 replies

0 likes

Android
  • 648 Views
  • 1 replies
  • 0 likes

[Android][Browse] Offline songs wrong order

I am a premium user with a galaxy s7.Albums I have downloaded only play in order when I am online.If I try select an album offline a few of the first songs don't show up, scrolling down doesn't get rid of the artwork and songs that show up are often ...

Visitor

I am a premium user with a galaxy s7. Albums I have downloaded only play in order when I am online. If I try select an album offline a few of the first songs don't show up, scrolling down doesn't g...

Amay

Spotify Star

1193 Views

1 replies

0 likes

Android
Browse
  • 1193 Views
  • 1 replies
  • 0 likes

[Android][Other] How can I fix the App stopping part way through songs?

About 40 ish seconds into a song the app stops the song (not pause, but stop). I'd like to fix it. I've tried updating and reinstalling the app. I'm on an Android phone and it isn't happening with other apps.

Newbie

About 40 ish seconds into a song the app stops the song (not pause, but stop). I'd like to fix it. I've tried updating and reinstalling the app. I'm on an Android phone and it isn't happening with ot...

Amay

Spotify Star

755 Views

1 replies

0 likes

Android
Other
  • 755 Views
  • 1 replies
  • 0 likes

App keeps crashing by adding songs to playlists

I already did a fabric reset on my phone and Spotify keeps crashing after adding songs to playlists several times. I closed the app and the music kept playing. I wasn't able to pause via notif and reopen the app. Even after cleaning the system the mu...

Casual Listener

I already did a fabric reset on my phone and Spotify keeps crashing after adding songs to playlists several times. I closed the app and the music kept playing. I wasn't able to pause via notif and re...

Amay

Spotify Star

794 Views

1 replies

0 likes

App & Features
  • 794 Views
  • 1 replies
  • 0 likes

Superuser Contribution Upper screen area cut off on monoceiver (car device)

My Question or Issue With the Spotify app, the upper screen area is always cut off on the monoceiver (car device).In the screenshots you can see:-The Gerärt has no HW buttons, but there is a "device specific bar" on the top of the screen.-Other apps ...

Casual Listener

My Question or Issue   With the Spotify app, the upper screen area is always cut off on the monoceiver (car device). In the screenshots you can see: -The Gerärt has no HW buttons, but there ...

MafeG

Spotify Legend

1281 Views

6 replies

0 likes

  • 1281 Views
  • 6 replies
  • 0 likes

Superuser Contribution Music stops on lockscreen

Music Stops on note9 lockscreen. The app is not being optimized, nor is background data disable. Only spotify has this problem.

Visitor

Music Stops on note9 lockscreen. The app is not being optimized, nor is background data disable. Only spotify has this problem.

MafeG

Spotify Legend

1643 Views

9 replies

0 likes

  • 1643 Views
  • 9 replies
  • 0 likes

Superuser Contribution [Android][Playlists] Manual Blacklist

At the moment, users cannot view which songs/artists they've chosen to blacklist.Blacklists also expire, meaning if I don't like a certain group & I tell you, after a year I'll have to reblacklist that group again.Besides, the feature of blacklisting...

Casual Listener

At the moment, users cannot view which songs/artists they've chosen to blacklist. Blacklists also expire, meaning if I don't like a certain group & I tell you, after a year I'll have to reblackl...

MafeG

Spotify Legend

1060 Views

1 replies

1 likes

Android
Playlists
  • 1060 Views
  • 1 replies
  • 1 likes

License keeps expiring

Hi For the last week or so every time I open the app to listen offline, none of my tracks are available to play. When I go to settings, it informs me that my license to play offline has expired. I've connected my phone to my wifi to re-obtain the lic...

Music Fan

Hi 🙂   For the last week or so every time I open the app to listen offline, none of my tracks are available to play. When I go to settings, it informs me that my license to play offline has...

5kidsmom61

Visitor

1387 Views

4 replies

2 likes

  • 1387 Views
  • 4 replies
  • 2 likes

Strange Mobile Issue

I've had this recent issue on my phone (no other device) where I can't access my playlists unless they're in the home tab. My liked songs are gone, and music refuses to play. It's kind of treating my account like it's new even though it seems to know...

Newbie

I've had this recent issue on my phone (no other device) where I can't access my playlists unless they're in the home tab. My liked songs are gone, and music refuses to play. It's kind of treating my...

Amay

Spotify Star

607 Views

1 replies

0 likes

  • 607 Views
  • 1 replies
  • 0 likes

Superuser Contribution Connect - volume and timeline greyed out on Windows when playing through Android

PlanPremiumCountryUKDeviceiBasso DX300 and Samsung S2 tabletOperating SystemAndroid 7 and 9, Win10 My Question or IssueWhen controlling on Win10 and playing through Android the volume and timeline sliders are greyed out. I think they worked before. T...

Casual Listener

Plan Premium Country UK Device iBasso DX300 and Samsung S2 tablet Operating System Android 7 and 9, Win10   My Question or Issue When controlling on Win10 and playing through Android t...

Ver

Spotify Legend

1947 Views

4 replies

0 likes

Android
Connect
Windows
  • 1947 Views
  • 4 replies
  • 0 likes

FireTV Spotify connect name change??

I have 3 FireTV Stick with the Spotify app.. All FireTV stick have the same Spotify connect name... How can i change this???

Casual Listener

I have 3 FireTV Stick with the Spotify app..   All FireTV stick have the same Spotify connect name...   How can i change this???

jonengland

Newbie

9777 Views

11 replies

0 likes

  • 9777 Views
  • 11 replies
  • 0 likes

Superuser Contribution Mobile network downloads despite disabling app option

Plan: Premium FamilyCountry: GermanyDevice: Mi Mix 2S (unrooted, unlocked bootloader) Android 10 QKQ basedOS: MIUI 12.0.3 global stable My Question or Issue I disabled the setting "download via mobile network" but for the second month the app kills m...

Casual Listener

Plan: Premium Family Country: Germany Device: Mi Mix 2S (unrooted, unlocked bootloader) Android 10 QKQ based OS: MIUI 12.0.3 global stable   My Question or Issue  ...

MafeG

Spotify Legend

688 Views

3 replies

0 likes

  • 688 Views
  • 3 replies
  • 0 likes

Superuser Contribution Podcast goes backwards when casting

PlanPremiumCountryUKDevicePixel 5 (used to be the same on Pixel 4A) with Google Home or Home MiniOperating SystemAndroid 10/11 My Question or IssueSometimes (not always) when casting a podcast from phone to device the forward 15 seconds button actual...

Casual Listener

  Plan Premium Country UK Device Pixel 5 (used to be the same on Pixel 4A) with Google Home or Home Mini Operating System Android 10/11   My Question or Issue Sometimes (not alwa...

MafeG

Spotify Legend

792 Views

3 replies

1 likes

  • 792 Views
  • 3 replies
  • 1 likes

Superuser Contribution Connect

Problem with connect on Android and pcFrom Android a can control playlist's, progress bar ia deactivatePlanPremiumCountryRussiaDevice(Samsung Galaxy 9)Operating System(Android Oreo, Windows 10) 

Newbie

Problem with connect on Android and pc From Android a can control playlist's, progress bar ia deactivate Plan Premium Country Russia Device (Samsung Galaxy 9) Operating System (Android ...

Novy

Moderator

640 Views

2 replies

0 likes

  • 640 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution More than 80 percent of the songs does not play.

Hello I am using Android on a Huawei 20 P Lite. I have downloaded the lastest version of Spotify. When I go to my Library, and select the playlists to download, I keep seeing a revolving circle, meaning it is still downloading. When I go, to say, a p...

Music Fan

  Hello I am using Android on a Huawei 20 P Lite.  I have downloaded the lastest version of Spotify. When I go to my Library, and select the playlists to download, I keep seeing a revolvin...

Elena

Moderator

827 Views

3 replies

0 likes

  • 827 Views
  • 3 replies
  • 0 likes

I have a problem with the App for Android, it stops the music all the time.

Always, while i'm listening my music it stops several times, making the app too slow and not reacting for the buttoms, the same when i want to search an artist or any song in the search bar, i've uninstalled 3 times and is the same. And the other pro...

Newbie

Always, while i'm listening my music it stops several times, making the app too slow and not reacting for the buttoms, the same when i want to search an artist or any song in the search bar, i've uni...

Amay

Spotify Star

616 Views

1 replies

0 likes

  • 616 Views
  • 1 replies
  • 0 likes

Superuser Contribution Library is empty, can't listen to music

PlanPremiumCountryFinlandDeviceHuawei Honor 9Operating SystemHonor EMUI 9.1.0, Android 9 Spotify Version8.6.60.1126 My Question or Issue Hello, over the last day or so, my library on my mobile spotify app has gone completely empty & all my playlists ...

Regular

Plan Premium Country Finland Device Huawei Honor 9 Operating System Honor EMUI 9.1.0, Android 9 Spotify Version 8.6.60.1126   My Question or Issue   Hello, over the last day o...

Mario

Spotify Legend

846 Views

1 replies

1 likes

  • 846 Views
  • 1 replies
  • 1 likes

Superuser Contribution Missing account

I use Facebook to login in my account, and today when I have tried to do it, the app asked me to do a new account, I tried login again but is like I never had a account.

Newbie

I use Facebook to login in my account, and today when I have tried to do it, the app asked me to do a new account, I tried login again but is like I never had a account. 😔

Elena

Moderator

657 Views

1 replies

0 likes

  • 657 Views
  • 1 replies
  • 0 likes

Superuser Contribution Syncing Local files between Desktop and Android

PlanPremium FamilyCountryIsraelDeviceSamsung Galaxy Note 10 LiteOperating SystemAndroid 11, Windows 10My Question or IssueI was looking for a specific song on Spotify, I couldn't find it and I had it on a CD so I exported the file to my Desktop and a...

Casual Listener

Plan Premium Family Country Israel Device Samsung Galaxy Note 10 Lite Operating System Android 11, Windows 10 My Question or Issue I was looking for a specific song on Spotify, I couldn't fi...

Novy

Moderator

709 Views

1 replies

0 likes

  • 709 Views
  • 1 replies
  • 0 likes