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What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
PlanPremiumCountryUnited StatesDeviceASUS ZenFone MaxOperating SystemAndroid 7 My Question or IssueHi, The six bars on the home screen has stopped showing. I have uninstalled the app, cleared the cache, restart, and made sure I was using the latest v...
Plan Premium Country United States Device ASUS ZenFone Max Operating System Android 7 My Question or Issue Hi, The six bars on the home screen has stopped showing. I have uni...
Spotify Legend
471 Views
1 replies
0 likes
Plan Premium Country Brazil Device Gome U7 Operating System Android 7 My Question or Issue Hi, good night I come to indicate a possible vulnerability in the spotify app for android. I did not touch my phone between 5:30 pm and 6:30 pm, but when analy...
Plan Premium Country Brazil Device Gome U7 Operating System Android 7 My Question or Issue Hi, good night I come to indicate a possible vulnerability in the spotify app for andr...
Community Legend
860 Views
1 replies
0 likes
PlanFamily PremiumCountryFranceDeviceLG G6Operating SystemAndroid 9 My Question or IssueThe songs do not play anymore on the app. I can start a song, but the progress bar remains at 00:00. I can move in the song time, but the progress bar remains unc...
Plan Family Premium Country France Device LG G6 Operating System Android 9 My Question or Issue The songs do not play anymore on the app. I can start a song, but the progress ba...
Spotify Legend
1029 Views
3 replies
0 likes
PlanPremium CountryGermany DeviceXiaomi Mi 9 liteOperating SystemAndroid 10 My Question or IssueI Cant hear "TKKG" or "Die drei ???". Everytime i Swatch for those Albums the Whole App cant be used anymore. I deleted the Cache and reinstalled the App....
Plan Premium Country Germany Device Xiaomi Mi 9 lite Operating System Android 10 My Question or Issue I Cant hear "TKKG" or "Die drei ???". Everytime i Swatch for th...
Spotify Legend
606 Views
1 replies
2 likes
PlanPremiumCountryAustralia DeviceSony smart tvOperating System? Just update a couple days ago My Question or Issue the Spotify app doesn’t have sound via the app on the tv or air playing from my phone to the tv, but all other apps have sound.
Plan Premium Country Australia Device Sony smart tv Operating System ? Just update a couple days ago My Question or Issue the Spotify app doesn’t have sound via t...
Moderator
9621 Views
9 replies
2 likes
Hi, I'm an android user that unwillingly transferred from Google Play Music to Spotify Premium and I'm having a bit of trouble. I mostly listen to Spotify in my car with handsfree "okay Google" commands. One of the things I liked best about GPM is wh...
Hi, I'm an android user that unwillingly transferred from Google Play Music to Spotify Premium and I'm having a bit of trouble. I mostly listen to Spotify in my car with handsfree "okay Google" comma...
Moderator
565 Views
1 replies
1 likes
PlanFreeCountryIndiaDeviceNokia 7.1Operating SystemAndroid 10 My Question or IssueI used to get the option to watch an ad for 30 minutes of ad-free music but now 2 to 3 ads are played after just 3 songs.
Plan Free Country India Device Nokia 7.1 Operating System Android 10 My Question or Issue I used to get the option to watch an ad for 30 minutes of ad-free music but now 2 to 3 ads a...
Spotify Legend
2516 Views
15 replies
0 likes
Tenho plano Premium e desinstalei o aplicativo do meu Android. Depois que eu reinstalei as playlists foram perdidas. Quero elas de volta ou o cancelamento do plano. Aguardo retorno.
Tenho plano Premium e desinstalei o aplicativo do meu Android. Depois que eu reinstalei as playlists foram perdidas. Quero elas de volta ou o cancelamento do plano. Aguardo retorno.
Spotify Legend
350 Views
1 replies
0 likes
Tive que desinstalar o app do meu celular Android e quando fui reinstalar perdi todas minhas playlists. No computador continua funcionando. O plano é Premium e o pagamento é em cartão de crédito. Quero minhas playlist de volta no celular. Aguardo ret...
Tive que desinstalar o app do meu celular Android e quando fui reinstalar perdi todas minhas playlists. No computador continua funcionando. O plano é Premium e o pagamento é em cartão de créd...
Spotify Legend
572 Views
1 replies
0 likes
PlanPremiumCountryCzechiaDeviceHonor 10Operating SystemAndroid 10 It says it's offline, I can't play any songs. I've had this issue for a couple months.I have tried all the solutions suggested to people having the same problem. That includes: Clean r...
Plan Premium Country Czechia Device Honor 10 Operating System Android 10 It says it's offline, I can't play any songs. I've had this issue for a couple months. I have tried all the s...
Regular
32347 Views
23 replies
0 likes
PlanPremiumCountryBrazil DeviceGalaxy Watch 3Operating SystemTizen 5.5.0.1 My Question or IssueHi, I recently bought the Galaxy Watch 3 and I'm still learning how to use and play with it.I installed Spotify on it, but I have a problem downloading mus...
Plan Premium Country Brazil Device Galaxy Watch 3 Operating System Tizen 5.5.0.1 My Question or Issue Hi, I recently bought the Galaxy Watch 3 and I'm still learning how to u...
Moderator
1855 Views
4 replies
0 likes
PlanFamily PremiumCountryGermanyDeviceHUAWEI LYO-L21My Question or IssueWhenever I try to play local files stored on my computer on my Smartphone it always glitches around, for example when it should say "Game's not over" it says "ovGanotme'ser" and ...
Plan Family Premium Country Germany Device HUAWEI LYO-L21 My Question or Issue Whenever I try to play local files stored on my computer on my Smartphone it always glitches around, for ...
Spotify Legend
990 Views
3 replies
0 likes
PlanPremiumCountrySwitzerlandDeviceSamsung Galaxy S9Operating SystemAndroid Version 10 My Question or IssueAutoplay doesn't work on mobile, i already tried reinstalling and made sure i am on the newest version. On desktop it works
Plan Premium Country Switzerland Device Samsung Galaxy S9 Operating System Android Version 10 My Question or Issue Autoplay doesn't work on mobile, i already tried reinstalling and m...
Spotify Legend
631 Views
1 replies
0 likes
PlanPremiumCountry DeviceSamsung Galaxy s8+Operating SystemAndroid My Question or IssueI've been trying to use spotify but it doesn't work, when I try to play a song it stays an 0:00, never moves, I have downloaded the songs, tried using other intern...
Plan Premium Country Device Samsung Galaxy s8+ Operating System Android My Question or Issue I've been trying to use spotify but it doesn't work, when I try to play a ...
Visitor
533 Views
1 replies
0 likes
I know a lot of users prefer to include behind the lyrics, but I wish there is an option that will let some users like me to able to disable it! It just doesn't display correctly on other devices like Google nest hub. It takes over the entire screen ...
I know a lot of users prefer to include behind the lyrics, but I wish there is an option that will let some users like me to able to disable it! It just doesn't display correctly on other devices lik...
Spotify Legend
757 Views
1 replies
0 likes
PlanPremiumCountryBrazilDevice(Xiomi Redmi NOTE 9)Operating System(Android 10 running the interface MIUI 11) My Question or Issue My Spotify is cutting the low frequencies of the songs, cutting about 60hz, other apps such as Youtube, Tidal and Facebo...
Plan Premium Country Brazil Device (Xiomi Redmi NOTE 9) Operating System (Android 10 running the interface MIUI 11) My Question or Issue My Spotify is cuttin...
Spotify Legend
1668 Views
3 replies
0 likes
PlanFree/PremiumCountryCastellónDeviceXiaomi MI A3Operating SystemAndroid 10 My Question or IssueHola, cuando conecto Spotify mediante bluetooth a un dispositivo (altavoz, coche, intercomunicador moto) hay veces que sale como que se está reproduciend...
Plan Free/Premium Country Castellón Device Xiaomi MI A3 Operating System Android 10 My Question or Issue Hola, cuando conecto Spotify mediante bluetooth a un dispositivo (altavoz, co...
Spotify Legend
2822 Views
1 replies
0 likes
will PlanFamily PremiumCountry DeviceOneplus 7tOperating SystemAndroid My Question or IssueI don't know if this is happening with other artists however when I try to play any song from black pink it wont let me, it will just cancel any other music I ...
will Plan Family Premium Country Device Oneplus 7t Operating System Android My Question or Issue I don't know if this is happening with other artists however when...
Visitor
4254 Views
6 replies
0 likes
PlanPremiumCountryBrazilDeviceSamsung Galaxy S20 PlusOperating System(Android 10 - One UI 2.5) My Question or IssuePessoal, consegui resolver o problema do Spotify fechar sozinho depois de um tempo da seguinte maneira:Habilitando para execução em seg...
Plan Premium Country Brazil Device Samsung Galaxy S20 Plus Operating System (Android 10 - One UI 2.5) My Question or Issue Pessoal, consegui resolver o problema do Spotify fechar soz...
17788 Views
0 replies
0 likes
PlanPremiumCountryUKDeviceGalaxy 9Operating SystemAndroid My Question or IssueA new device has appeared on my account: web player (chrome). I'm already linked to Echo Dot and Sonos. I can't remove web player (chrome) as a device, it only plays throug...
Plan Premium Country UK Device Galaxy 9 Operating System Android My Question or Issue A new device has appeared on my account: web player (chrome). I'm already linked to Echo Dot and...
Music Fan
566 Views
4 replies
0 likes
