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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

193994 Views

131 replies

10 likes

Android
autoplay
bluetooth
  • 193994 Views
  • 131 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

535196 Views

78 replies

3 likes

  • 535196 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Kurogane

Newbie

438354 Views

565 replies

37 likes

Account
Free
  • 438354 Views
  • 565 replies
  • 37 likes

Superuser Contribution Premium User Unable to Disable Shuffle

PlanPremiumCountryUKDeviceSamsung Tab 4 and Samsung S20 UltraOperating SystemAndroid My Question or IssueI cannot disable shuffle. The shuffle icon doesn't appear anywhere in the app, other than at the bottom right corner of the Play button, and ther...

Casual Listener

  Plan Premium Country UK Device Samsung Tab 4 and Samsung S20 Ultra Operating System Android   My Question or Issue I cannot disable shuffle. The shuffle icon doesn't appear any...

Jeremy

Spotify Legend

939 Views

3 replies

0 likes

  • 939 Views
  • 3 replies
  • 0 likes

Superuser Contribution "Other" in "Settings" not clickable

PlanPremiumCountryBrazilUsing the latest app version, downloaded from the Play Store8.6.48.796 Device(Redmi Note 10)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI want to save the songs in my SD Card. The usual way to d...

Casual Listener

Plan Premium Country Brazil Using the latest app version, downloaded from the Play Store 8.6.48.796   Device (Redmi Note 10) Operating System (iOS 10, Android Oreo, Windows 10,etc...

Alex

Spotify Legend

1282 Views

6 replies

0 likes

  • 1282 Views
  • 6 replies
  • 0 likes

Superuser Contribution [Android] Music starts playing randomly and is a different song than what the app says

Music will start and stop randomly and wont be the song that is on the cover. I try to skip the song to try and refresh or catch up hopefully the next song is right, but will be a completely different song. Ill start a new playlist and it does the sa...

Visitor

Music will start and stop randomly and wont be the song that is on the cover. I try to skip the song to try and refresh or catch up hopefully the next song is right, but will be a completely differen...

Novy

Moderator

597 Views

1 replies

0 likes

  • 597 Views
  • 1 replies
  • 0 likes

[Android][Podcasts] Downloading a podcast should keep you where you are

At the moment (at least on Android) if you've scrolled down a list of podcast episodes and click to download one it then immediately takes you to the top of the list again. On the flip side it would be nice to have a 'back to top' button because scro...

Casual Listener

At the moment (at least on Android) if you've scrolled down a list of podcast episodes and click to download one it then immediately takes you to the top of the list again.    On the flip...

453 Views

0 replies

0 likes

Android
Podcasts
  • 453 Views
  • 0 replies
  • 0 likes

Superuser Contribution Reorder playlist on android

How do I reorder my playlist on android? Is it possible? Yes or no? Thanks.Sorry but lots of misinformation out there.

Regular

How do I reorder my playlist on android? Is it possible? Yes or no? Thanks. Sorry but lots of misinformation out there. 

Elena

Moderator

578 Views

1 replies

0 likes

Reorder android
  • 578 Views
  • 1 replies
  • 0 likes

Superuser Contribution Adding locale fills through my phone

PlanPremiumCountryBelgiumDeviceSamsung A51Operating System Android My Question or IssueDearI want to add some locale fills from my phone to my playlist. Is this possible without using a laptop or tablet? I tried it though the app and the website but ...

Casual Listener

Plan Premium Country Belgium Device Samsung A51 Operating System  Android   My Question or Issue Dear I want to add some locale fills from my phone to my playlist.  Is this ...

Alex

Spotify Legend

575 Views

1 replies

0 likes

  • 575 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Reorder playlists

Spotify PremiumCountry - UK DevicePixel 3 xlOperating SystemAndroid 9 My Question or Issue How do I reorder the playlists within the 'Your Library' section? I have a lot of playlists, only a couple of which I have saved for offline use(when abroad wi...

Casual Listener

Spotify Premium Country - UK   Device Pixel 3 xl Operating System Android 9   My Question or Issue   How do I reorder the playlists within the 'Your Library' section?  ...

Alex

Spotify Legend

8570 Views

5 replies

0 likes

  • 8570 Views
  • 5 replies
  • 0 likes

Superuser Contribution Playlists are gone!

PlanPremiumCountryNorwayDeviceSamsung S21 Ultra/Acer Chromebook 715Operating SystemAndroid My Question or IssueHi!In just recently bought a chromebook and downloaded Spotify, logged in as usual and all my playlists were missing. How can I have my 50s...

Casual Listener

  Plan Premium Country Norway Device Samsung S21 Ultra/Acer Chromebook 715 Operating System Android   My Question or Issue Hi! In just recently bought a chromebook and downloa...

MafeG

Spotify Legend

704 Views

5 replies

0 likes

  • 704 Views
  • 5 replies
  • 0 likes

Superuser Contribution Spotify multi mode not working on Cabasse active speakers

I have a pair of Cabasse Stream 1 active speakers.While I can pair them from the Cabasse app I can not do that from the Spotify app.I thought that for a pair of similar active speakers there is a thing called Spotify multi mode. I don't have this opt...

Newbie

I have a pair of Cabasse Stream 1 active speakers. While I can pair them from the Cabasse app I can not do that from the Spotify app. I thought that for a pair of similar active speakers there is a...

Alex

Spotify Legend

668 Views

1 replies

0 likes

  • 668 Views
  • 1 replies
  • 0 likes

Superuser Contribution Lock screen controls android 11

Plan Premium Device Samsung S10e Operating System Android 11 My Question or Issue Spotify controls appeared on lock screen after Android 11 update does anyone know how to turn it off? I've got all lock screen notifications turned off and I tried turn...

Visitor

Plan   Premium   Device   Samsung S10e   Operating System   Android 11       My Question or Issue   Spotify controls appeared on lock scre...

peter2011

Newbie

3650 Views

4 replies

1 likes

  • 3650 Views
  • 4 replies
  • 1 likes

Superuser Contribution Cannot PAUSE Play

Plan Free/PremiumCountry USA Device Samsung Galaxy Note 8 & Active 2 WatchOperating System Android 9 & Tizen My Question or IssueThere is no PAUSE / STOP Play option once music begins playing. The PLAY arrow/icon is always present. It is the same on ...

Newbie

Plan  Free/Premium Country USA   Device  Samsung Galaxy Note 8 & Active 2 Watch Operating System  Android 9 & Tizen   My Question or Issue There is no PAU...

Alex

Spotify Legend

728 Views

1 replies

0 likes

  • 728 Views
  • 1 replies
  • 0 likes

Superuser Contribution Bring back my "Back" button

On the pinned notification on Android, the Like button has replaced the Back button in every context except podcasts.I know Spotify had experimented with this change with Spotify Radio but now it does it for everything: My mixes. Albums. My own playl...

Regular

On the pinned notification on Android, the Like button has replaced the Back button in every context except podcasts. I know Spotify had experimented with this change with Spotify Radio but now ...

Alex

Spotify Legend

1204 Views

1 replies

0 likes

Track Back button
  • 1204 Views
  • 1 replies
  • 0 likes

Superuser Contribution "Unlimited" songs for new free users, but trial

PlanFreeDeviceA smartphoneOperating SystemAndroid 11 My Question or IssueSincerely, you people should inform openly to new free users that songs on demand, unlimited number of jumps and track time selection have an end date. How do you have the insol...

Newbie

Plan Free Device A smartphone Operating System Android 11   My Question or Issue Sincerely, you people should inform openly to new free users that songs on demand, unlimited number of ju...

Alex

Spotify Legend

547 Views

1 replies

0 likes

  • 547 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify pausing randomly on android

PlanPremium FamilyCountryIndia DeviceOne Plus NordOperating SystemAndroid snapdragon My Question or IssueSpotify keeps pausing randomly. every 30 - 90 seconds. Have already tried- uninstalling and reinstalling- Clearing cache and storage - switching ...

Newbie

Plan Premium Family Country India  Device One Plus Nord Operating System Android snapdragon   My Question or Issue Spotify keeps pausing randomly. every 30 - 90 seconds. Have alre...

Ver

Spotify Legend

711 Views

1 replies

0 likes

  • 711 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't move songs to SD card

I'm on galaxy ultra s20. Big SD card. I tell Spotify to move my songs to SD card and it says the transfer is in progress. It finishes and then I check but nothing has moved.??PlanPremiumCountryUsaDevice Samsung Galaxy ultra s20Operating Android My Qu...

Roadie

I'm on galaxy ultra s20. Big SD card. I tell Spotify to move my songs to SD card and it says the transfer is in progress.  It finishes and then I check but nothing has moved.?? Plan Premium C...

Saqibfraz

Regular

680 Views

2 replies

0 likes

  • 680 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify not working when CACHE on SD card Meizu M6

DeviceMeizu M6Operating SystemFlyme OS 6.2.0.1G When I transfer Spotify cache on SD card, then my playlists, artists and albums are disappear When I transfer cache in internal memory is all right. I very need to transfer cache in SD card. Please FIX ...

Casual Listener

Device Meizu M6 Operating System Flyme OS 6.2.0.1G   When I transfer Spotify cache on SD card, then my playlists, artists and albums are disappear 😞 When I transfer cache in internal memo...

Saqibfraz

Regular

649 Views

2 replies

0 likes

  • 649 Views
  • 2 replies
  • 0 likes

Superuser Contribution [Android][Other] Bring back the "Back" button in the Android Notification

Recently you've switched out the "Back/Restart" button for the "Like/Unlike" Button in the Android Notification. For me, this is not only inconvenient since I like to restart/skip around in my Songs without opening the app, but also because I can now...

Visitor

Recently you've switched out the "Back/Restart" button for the "Like/Unlike" Button in the Android Notification. For me, this is not only inconvenient since I like to restart/skip around in my Songs ...

Eni

Moderator

608 Views

1 replies

1 likes

Android
Other
  • 608 Views
  • 1 replies
  • 1 likes

Superuser Contribution It takes 30-50 sec to open an already downloaded album in subway

PlanFamily CountryUS DeviceOnePlus 7T HD1905 Operating SystemAndroid 11, Oxygen OS 11.0.1.1.HD65AA My Question or IssueEvery day twice a day the same problem drives me crazy. In the subway commute w/o having the internet it takes 30-50 sec to open an...

Regular

  Plan Family   Country US   Device OnePlus 7T HD1905   Operating System Android 11, Oxygen OS 11.0.1.1.HD65AA   My Question or Issue Every day twice a day the ...

CarlosE

Spotify Legend

4104 Views

7 replies

0 likes

Android
  • 4104 Views
  • 7 replies
  • 0 likes

Superuser Contribution [Android][Chromecast Built-in] Playback freezes on Android TV only when in foreground

Premium planUnited States Sony Bravia smart TVAndroid OS 9 (Pie?) Ever since the Chromecast Built-in app on android TV added the background audio feature for all Chromecast compatible apps (sometime earlier this year), Spotify video podcasts stopped ...

Casual Listener

Premium plan United States   Sony Bravia smart TV Android OS 9 (Pie?)   Ever since the Chromecast Built-in app on android TV added the background audio feature for all Chromecast comp...

CarlosE

Spotify Legend

780 Views

1 replies

0 likes

Android TV
Chromecast Built-in
  • 780 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify app isn't showing Sonos speakers

PlanPremiumCountryNetherlands DeviceSamsung Galaxy 9, Samsung Galaxy S20+Operating SystemAndroid My Question or IssueSuddenly I don't have any Sonos speaker inside my Spotify app anymore. All devices are on same wi-fi and working well. I can use the ...

Casual Listener

Plan Premium Country Netherlands  Device Samsung Galaxy 9, Samsung Galaxy S20+ Operating System Android   My Question or Issue Suddenly I don't have any Sonos speaker inside my Sp...

Alex

Spotify Legend

643 Views

1 replies

0 likes

  • 643 Views
  • 1 replies
  • 0 likes