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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

386844 Views

545 replies

34 likes

Account
Free
  • 386844 Views
  • 545 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8031 Views

0 replies

7 likes

  • 8031 Views
  • 0 replies
  • 7 likes

Superuser Contribution [Android][Other] Can't log in. Says "You are currently set to offline"

I set Spotify to offline mode, and I accidentally got logged out. Now when I'm trying to log back in, I get an error message saying, "You are currently set to offline," and there are two options; one is "connect" while the other is "cancel." I presse...

Visitor

I set Spotify to offline mode, and I accidentally got logged out. Now when I'm trying to log back in, I get an error message saying, "You are currently set to offline," and there are two options; one...

Eni

Moderator

650 Views

1 replies

0 likes

Android
Other
  • 650 Views
  • 1 replies
  • 0 likes

Superuser Contribution playlists not opening up

PlanPremiumCountry DeviceSamsung Galaxy 8, My Question or Issuephone will not open up certain playlist or albums, they show in my library but when I go to open them up I get the green circle of death, I have cleared everything and even reinstalled it...

Visitor

  Plan Premium Country   Device Samsung Galaxy 8,     My Question or Issue phone will not open up certain playlist or albums, they show in my library but when I go to op...

CarlosE

Spotify Legend

471 Views

1 replies

0 likes

  • 471 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Android][Your Library] Wrong song playing whilst status bar not moving

So not sure what has caused this issue in the app (I have recently updated to an S20+ and readded Spotify to my Samsung watch), but when I want to play a song from a playlist the song showing won't play but another from my playlist will. Also the bar...

Visitor

So not sure what has caused this issue in the app (I have recently updated to an S20+ and readded Spotify to my Samsung watch), but when I want to play a song from a playlist the song showing won't p...

CarlosE

Spotify Legend

10915 Views

19 replies

4 likes

Android
Your Library
  • 10915 Views
  • 19 replies
  • 4 likes

Superuser Contribution Random shutdown

Hello,Plan: PremiumCountry: FranceDevice: Pixel 5Operating System: Andoird 11My Question or IssueAfter a few second in background, Spotify just shutdown itselfi removed "optimize" from android optioni don't have any kind of battery saveri made a clea...

Newbie

Hello, Plan: Premium Country: France Device: Pixel 5 Operating System: Andoird 11 My Question or Issue After a few second in background, Spotify just shutdown itself i removed "optimize" ...

Eni

Moderator

602 Views

1 replies

0 likes

  • 602 Views
  • 1 replies
  • 0 likes

Superuser Contribution Delay, if Spotify inactive for a while, with incorrect "No internet connection available" message

PlanPremiumCountryUKDevicePixel 5Operating SystemAndroid 11My Question or IssueNormally Spotify works fine. However, if it has been inactive for an hour or so there is very often a delay of 30 seconds before it plays a song. The app appears to open O...

Regular

Plan Premium Country UK Device Pixel 5 Operating System Android 11 My Question or Issue Normally Spotify works fine.  However, if it has been inactive for an hour or so there is very of...

Julian

Moderator

656 Views

1 replies

0 likes

Delay
no internet connection available
  • 656 Views
  • 1 replies
  • 0 likes

Superuser Contribution Offline mode - downloaded albums only play shuffle

Plan - premium duoCountry - CanadaAndroid 10 Tried clean reinstall, logging out and in, deleting cache etc. several times. I only have 1 account. Issue is happening on 2 android devices. In offline mode, downloaded albums only show album cover, "shuf...

Music Fan

Plan - premium duo Country - Canada Android 10   Tried clean reinstall, logging out and in, deleting cache etc. several times. I only have 1 account. Issue is happening on 2 android devices....

st8u

Music Fan

3100 Views

14 replies

3 likes

  • 3100 Views
  • 14 replies
  • 3 likes

Solved!! Android version unable to play any song only from the 3/4 of it

PlanPremiumCountryHungaryDeviceSamsung Galaxy S10 eOperating SystemAndroid 11My Question or IssueAfter the recent update whenever I want to play a song and tap on it it is showing that it started but the timer and the song won't start only if I seek ...

Regular

  Plan Premium Country Hungary Device Samsung Galaxy S10 e Operating System Android 11 My Question or Issue After the recent update whenever I want to play a song and tap on it it is s...

MattSuda

Spotify Star

1698 Views

4 replies

1 likes

Android
Freezing
  • 1698 Views
  • 4 replies
  • 1 likes

Solved!!Superuser Contribution Randomly skipping Liked Songs when connected to Bluetooth

PlanPremiumCountryGermanyDeviceXiaomi Redmi Note 9 Pro GlobalOperating SystemAndroid 10 + MIUI 12.0.2Spotify App Version8.6.44.851 My Question or IssueHello there, whenever I connect my phone to a car (doesn't matter which one, I've tried three cars ...

Casual Listener

Plan Premium Country Germany Device Xiaomi Redmi Note 9 Pro Global Operating System Android 10 + MIUI 12.0.2 Spotify App Version 8.6.44.851   My Question or Issue Hello there, whenev...

Novy

Moderator

1426 Views

3 replies

0 likes

  • 1426 Views
  • 3 replies
  • 0 likes

Superuser Contribution [Android][Radio] Give us back the radio!!

I have been premium member for a long time, this app USED to be the best music app there was. I'm not going to get into all the irritating updates you guys have been rolling out that NO ONE likes or wanted. Bring back the radio option you just took d...

Visitor

I have been premium member for a long time, this app USED to be the best music app there was. I'm not going to get into all the irritating updates you guys have been rolling out that NO ONE likes or ...

CarlosE

Spotify Legend

998 Views

1 replies

0 likes

Android
Radio
  • 998 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Android][Social] instagram different display-frame

what happened to old display of instagram stories it was basically just a square shaped frame why did you even change it it was awesome and now it sucks its like a cubey thing that i don't even know how to describe what it is. is there a way that i c...

Visitor

what happened to old display of instagram stories it was basically just a square shaped frame why did you even change it it was awesome and now it sucks its like a cubey thing that i don't even know ...

Eni

Moderator

1119 Views

2 replies

1 likes

Android
Social
  • 1119 Views
  • 2 replies
  • 1 likes

Superuser Contribution Spotify not reacting to playing music

I open the app and a random title I have played at some point will be on the playback bar. The play button won't do anything the pause button doesn't do anything. If I click on a song it will play it regardless of where I found the song. If I try to ...

Visitor

I open the app and a random title I have played at some point will be on the playback bar. The play button won't do anything the pause button doesn't do anything. If I click on a song it will play it...

Eni

Moderator

880 Views

1 replies

0 likes

  • 880 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Android][Playlists] Ads

please lower the ads back to once every 30 minutes because it was the lack of ads that made this platform once great. Please, hold up to your reputation.

Visitor

please lower the ads back to once every 30 minutes because it was the lack of ads that made this platform once great. Please, hold up to your reputation.

Eni

Moderator

947 Views

1 replies

0 likes

Android
Playlists
  • 947 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify meets Poweramp

As a musician and a music fan, I require a good sound experience. It would be great to have the Spotify's library in the Poweramp app. So we can take advantage using the Poweramp excelent equalizer, or, Spotify can provide us a good EQ and not using ...

Casual Listener

As a musician and a music fan, I require a good sound experience. It would be great to have the Spotify's library in the Poweramp app. So we can take advantage using the Poweramp excelent equalizer, ...

Alex

Spotify Legend

1339 Views

2 replies

3 likes

eq
Equalizer
Music
poweramp
quality
sound
  • 1339 Views
  • 2 replies
  • 3 likes

Superuser Contribution Songs will not play

PlanPremiumCountryCanadaDeviceSamsung galaxy A51Operating SystemAndroid version 11 , spotify version 8.6.44.851My Question or IssueWhen i click on a song it doesnt play stays at 0:00. When i scrub through the song to the last 30 seconds of any song i...

Casual Listener

  Plan Premium Country Canada Device Samsung galaxy A51 Operating System Android version 11 , spotify version 8.6.44.851 My Question or Issue When i click on a song it doesnt play sta...

Mihail

Spotify Legend

2323 Views

8 replies

1 likes

  • 2323 Views
  • 8 replies
  • 1 likes

Superuser Contribution Section for new episodes of podcasts I follow has disappeared

PlanPremiumCountryU.S.DeviceSamsung Galaxy 8Operating SystemAndroid My Question or IssueI used to have a section on the main screen of the app that would show me new episodes of the podcasts I follow. It has disappeared completely, and a reinstall di...

Visitor

  Plan Premium Country U.S. Device Samsung Galaxy 8 Operating System Android   My Question or Issue I used to have a section on the main screen of the app that would show me ...

Alex

Spotify Legend

1894 Views

5 replies

3 likes

  • 1894 Views
  • 5 replies
  • 3 likes

Blocked album

PlanPremiumCountryrussia DeviceRedmi 9 Operating SystemAndroid 11My Question or IssueGood day, I have an issue with a specific album - The Sixty Nine Eyes album "Back in blood" (yes, the algorithm don't allow to write numbers here).So:Im a fan of the...

Casual Listener

Plan Premium Country russia  Device Redmi 9  Operating System Android 11 My Question or Issue Good day, I have an issue with a specific album - The Sixty Nine Eyes album "Back in b...

Daytona_69

Casual Listener

1998 Views

2 replies

0 likes

  • 1998 Views
  • 2 replies
  • 0 likes

Superuser Contribution Shuffle of Liked Songs not working

Currently running Android 11 on a Pixel 4a. I have about 2400 songs downloaded and saved into folders and playlists based on genre and band name. Because Spotify will not allow me to Shuffle play an entire folder (genre) , I've simply liked all my do...

Music Fan

Currently running Android 11 on a Pixel 4a.      I have about 2400 songs downloaded and saved into folders and playlists based on genre and band name.  Because Spotify will not al...

Alex

Spotify Legend

3731 Views

7 replies

1 likes

Shuffle stuck
  • 3731 Views
  • 7 replies
  • 1 likes

Superuser Contribution Spotify Noob need help finding & loading a ((LOUD)) alarm sound

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

StevenTillson02

Regular

538 Views

2 replies

0 likes

  • 538 Views
  • 2 replies
  • 0 likes

(Android) Using wireless charging in car continuously skips songs

PlanPremiumCountryUSDevicePixel 4 XLOperating SystemAndroid 10 My Question or IssueGot a iOttie wireless car charger a month or so ago (https://store.google.com/us/product/iottie_wireless_car_charger?noRedirect=true&hl=en-US). It was fine for a bit t...

Newbie

Plan Premium Country US Device Pixel 4 XL Operating System Android 10   My Question or Issue Got a iOttie wireless car charger a month or so ago (https://store.google.com/us/produ...

NewBrolivar

Casual Listener

865 Views

1 replies

1 likes

  • 865 Views
  • 1 replies
  • 1 likes