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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

375488 Views

541 replies

34 likes

Account
Free
  • 375488 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7527 Views

0 replies

7 likes

  • 7527 Views
  • 0 replies
  • 7 likes

Blocked album

PlanPremiumCountryrussia DeviceRedmi 9 Operating SystemAndroid 11My Question or IssueGood day, I have an issue with a specific album - The Sixty Nine Eyes album "Back in blood" (yes, the algorithm don't allow to write numbers here).So:Im a fan of the...

Casual Listener

Plan Premium Country russia  Device Redmi 9  Operating System Android 11 My Question or Issue Good day, I have an issue with a specific album - The Sixty Nine Eyes album "Back in b...

Daytona_69

Casual Listener

1953 Views

2 replies

0 likes

  • 1953 Views
  • 2 replies
  • 0 likes

Superuser Contribution Shuffle of Liked Songs not working

Currently running Android 11 on a Pixel 4a. I have about 2400 songs downloaded and saved into folders and playlists based on genre and band name. Because Spotify will not allow me to Shuffle play an entire folder (genre) , I've simply liked all my do...

Music Fan

Currently running Android 11 on a Pixel 4a.      I have about 2400 songs downloaded and saved into folders and playlists based on genre and band name.  Because Spotify will not al...

Alex

Spotify Legend

3666 Views

7 replies

1 likes

Shuffle stuck
  • 3666 Views
  • 7 replies
  • 1 likes

Superuser Contribution Spotify Noob need help finding & loading a ((LOUD)) alarm sound

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

StevenTillson02

Regular

533 Views

2 replies

0 likes

  • 533 Views
  • 2 replies
  • 0 likes

(Android) Using wireless charging in car continuously skips songs

PlanPremiumCountryUSDevicePixel 4 XLOperating SystemAndroid 10 My Question or IssueGot a iOttie wireless car charger a month or so ago (https://store.google.com/us/product/iottie_wireless_car_charger?noRedirect=true&hl=en-US). It was fine for a bit t...

Newbie

Plan Premium Country US Device Pixel 4 XL Operating System Android 10   My Question or Issue Got a iOttie wireless car charger a month or so ago (https://store.google.com/us/produ...

NewBrolivar

Casual Listener

843 Views

1 replies

1 likes

  • 843 Views
  • 1 replies
  • 1 likes

Superuser Contribution [Android][Podcasts] Podcasts: Sort by Recently added episodes

I think the default sorting for podcasts should be to sort by podcasts who have the newest episode. Right now it's based on when I started following that podcast.

Visitor

I think the default sorting for podcasts should be to sort by podcasts who have the newest episode. Right now it's based on when I started following that podcast. 

Ver

Spotify Legend

860 Views

1 replies

0 likes

Android
Podcasts
  • 860 Views
  • 1 replies
  • 0 likes

[Mobile][Other] I’ve tried everything

I’ve reset my phone and logged off on all devices but some songs just will not play even if I am connected to the internet. I have had premium for years and haven’t had a problem, I don’t know what’s happening now. It’s not just a playlist either it’...

Visitor

I’ve reset my phone and logged off on all devices but some songs just will not play even if I am connected to the internet. I have had premium for years and haven’t had a problem, I don’t know what’s...

MateusM

Spotify Star

473 Views

1 replies

0 likes

Mobile
Other
  • 473 Views
  • 1 replies
  • 0 likes

Superuser Contribution The repeat button causes the whole app to crash

PlanPremiumCountryIndiaDeviceLG G8X (2019)Operating SystemAndroid 10IssueThis bug only recently appeared for me and I have not seen any mentions either in any of the community posts. When I start a new queue from my saved songs and press the repeat b...

Casual Listener

Plan Premium Country India Device LG G8X (2019) Operating System Android 10 Issue This bug only recently appeared for me and I have not seen any mentions either in any of the community ...

Alex

Spotify Legend

641 Views

3 replies

0 likes

  • 641 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify Connect Not Working Properly

PlanPremiumCountryU.S.A.DeviceGoogle Pixel 3a XLOperating SystemAndroid version 11 My Question or IssueJust a little bit ago, I switched from my earbuds to my Home Speaker Group, then after the song that was playing ended, the one that played before ...

Roadie

Plan Premium Country U.S.A. Device Google Pixel 3a XL Operating System Android version 11   My Question or Issue Just a little bit ago, I switched from my earbuds to my Home Speaker Gr...

Alex

Spotify Legend

845 Views

1 replies

0 likes

Help
  • 845 Views
  • 1 replies
  • 0 likes

Superuser Contribution No Internet Connection Avaiable

PlanFamily Premium DeviceHuawei p smart 2018Operating SystemAndroid 9 My Question or Issue Hello,I have this issue:When I open app on android smartphone it takes ages to open and then says " No Internet Connection Available" although I have strong wi...

Regular

Plan Family Premium   Device Huawei p smart 2018 Operating System Android 9   My Question or Issue   Hello, I have this issue: When I open app on android smartphone it take...

CarlosE

Spotify Legend

1303 Views

1 replies

0 likes

  • 1303 Views
  • 1 replies
  • 0 likes

Superuser Contribution My Episodes Queue Not Counting Correctly

PlanPremiumCountryUnited States DeviceSamsung Galaxy S21Operating SystemAndroid My Question or IssueThe My Episodes tab does not count the number of podcasts correctly. It shows 14 episodes in the queue when only 12 are there. I have tried clearing c...

Casual Listener

Plan Premium Country United States   Device Samsung Galaxy S21 Operating System Android   My Question or Issue The My Episodes tab does not count the number of podcasts correctly...

Eni

Moderator

480 Views

3 replies

1 likes

  • 480 Views
  • 3 replies
  • 1 likes

Superuser Contribution Spotify won't play my dowloaded songs

PlanPremium DeviceSamsung Galaxy 8Operating SystemAndroid 9 My spotify won't play 99% of the songs I dowloaded anymore.To fix this issue I rebooted my device, logged in and out and even reinstalled the app and redowloaded 1000+ songs. It took for eve...

Casual Listener

  Plan Premium   Device Samsung Galaxy 8 Operating System Android 9   My spotify won't play 99% of the songs I dowloaded anymore. To fix this issue I rebooted my device, lo...

Eni

Moderator

379 Views

1 replies

0 likes

  • 379 Views
  • 1 replies
  • 0 likes

[Android][Podcasts] JRE Episode 1683

Episode #1683 crash @ 00:11 into show. Tried resetting app, updating app, phone restart, nada. No other podcasts affected, just this episode. Using app on Android 9, all recent updates applied.

Newbie

Episode #1683 crash @ 00:11 into show. Tried resetting app, updating app, phone restart, nada. No other podcasts affected, just this episode. Using app on Android 9, all recent updates applied. 

294 Views

0 replies

0 likes

Android
Podcasts
  • 294 Views
  • 0 replies
  • 0 likes

Superuser Contribution Can you make it possible for me to listen to my music?

I don't have premium so my stuff us on shuffle which isn't much if a problem. But I would prefer to pick what song to start with at least as I have a whole playlist to calm myself down with if I have a panic attack but in order for it to work I need ...

Visitor

I don't have premium so my stuff us on shuffle which isn't much if a problem. But I would prefer to pick what song to start with at least as I have a whole playlist to calm myself down with if I have...

Novy

Moderator

877 Views

1 replies

0 likes

  • 877 Views
  • 1 replies
  • 0 likes

Superuser Contribution My Spotify offline got removed and cannot log in due to i am offline after the phone restart?

PlanPremiumCountryUSA DeviceMotorola G Power 2020Operating SystemAndroid 11 This is weird and annoying as heck. I have 128GB Micro SD card and motorola g power. I use my sd card as storage for offline music. I downloaded all my 700 songs for offline,...

Music Fan

  Plan Premium Country USA   Device Motorola G Power 2020 Operating System Android 11   This is weird and annoying as heck. I have 128GB Micro SD card and motorola g power. ...

Alex

Spotify Legend

1580 Views

14 replies

0 likes

  • 1580 Views
  • 14 replies
  • 0 likes

Advanced search in playlists

Why are the advanced search terms available in the normal search function not available in your personal playlists? I'm not sure about the desktop or web-application but it doesn't work on Android. I'm referring to these advanced search terms. I don'...

Newbie

Why are the advanced search terms available in the normal search function not available in your personal playlists? I'm not sure about the desktop or web-application but it doesn't work on Android. ...

JAFFY

Visitor

1633 Views

2 replies

8 likes

Improvement Suggestion
  • 1633 Views
  • 2 replies
  • 8 likes

Superuser Contribution [Android][Playlists] Ransom

I will not be held to ransom by you adding songs I don't want or are broken and stop my playlist until I skip them or the sound quality is so bad it hurts my ears while only allowing 6 skips forcing me to use them is unacceptable it is for this reaso...

Visitor

I will not be held to ransom by you adding songs I don't want or are broken and stop my playlist until I skip them or the sound quality is so bad it hurts my ears while only allowing 6 skips forcing ...

Novy

Moderator

909 Views

1 replies

0 likes

Android
Playlists
  • 909 Views
  • 1 replies
  • 0 likes

Podcasts just aren't working on any platform

I've trying to fix spotify for the better half of 3 hours now. I have been listening to podcasts just fine the last few days, but since last night they just stopped playing entirely. I've been listening to The One You Feed, and once I got to episode ...

Visitor

I've trying to fix spotify for the better half of 3 hours now. I have been listening to podcasts just fine the last few days, but since last night they just stopped playing entirely. I've been listen...

461 Views

0 replies

0 likes

Podcast Discussion
  • 461 Views
  • 0 replies
  • 0 likes

Superuser Contribution Spotify Connect. Songs restarts on Pioneer HM76

PlanFree/PremiumCountry DeviceSpotify Connect - Pioneer HM76 SmartPhone - Huawei P30 LiteOperating SystemAndroid My Question or IssueI have a problem, with spotify connect. Just before the song ends, it restarts. This happens only with Spotify Connec...

Newbie

Plan Free/Premium Country   Device Spotify Connect  - Pioneer HM76  SmartPhone - Huawei P30 Lite Operating System Android   My Question or Issue I have a problem, with ...

Alex

Spotify Legend

771 Views

1 replies

0 likes

  • 771 Views
  • 1 replies
  • 0 likes

Superuser Contribution Recently played and artists followed have stopped updating

PlanFree CountryIndia DeviceXiaomi redmi note 8 pro Operating SystemAndroid 10 My Question or IssueThis happened today. So on my account, both mobile and desktop, my recently played on my profile have stopped updating since 8 hours. I've played more ...

Music Fan

  Plan Free   Country India   Device Xiaomi redmi note 8 pro   Operating System Android 10   My Question or Issue This happened today. So on my account, both mo...

Eni

Moderator

1008 Views

4 replies

3 likes

  • 1008 Views
  • 4 replies
  • 3 likes

Solved!!Superuser Contribution Songs not playing

PlanPremium, app version - 8.6.42.671Device(Xiaomi Note 8 pro)Operating System(Android 10) My Question or Issue: Every time i open Spotify songs does not play, so the only thing that helps is that i have to log off and sign back in to the account. An...

Casual Listener

Plan Premium, app version - 8.6.42.671 Device (Xiaomi Note 8 pro) Operating System (Android 10)   My Question or Issue: Every time i open Spotify songs does not play, so the only thing th...

Eni

Moderator

811 Views

3 replies

0 likes

  • 811 Views
  • 3 replies
  • 0 likes