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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 857433 Views
  • 11 replies
  • 49 likes
  • Android
    Guide
    Troubleshooting
  • 857433 Views
  • 11 replies
  • 49 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Moderator
  • 21578 Views
  • 3 replies
  • 0 likes
  • 21578 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Album list not working when offline

PremiumAndroid Oreo Since the latest update in offline mode the album list is always sorted by 'Recently added' no matter which sorting option I select. When I click on an album I get the not so very helpful error message "Something went wrong".It on...

  • Music Fan
  • Premium Android Oreo   Since the latest update  in offline mode the album list is always sorted by 'Recently added' no matter which sorting option I select. When I click on an album...
  • Donkeydong5000
  • Casual Listener
  • 1837 Views
  • 7 replies
  • 2 likes
  • 1837 Views
  • 7 replies
  • 2 likes

Headphones button triple click issue Android

None of the below information is requireDeviceRedmi 4AOperating SystemAndroid Nougat My Question or IssueTriple click of earphones control button doesn't go to previous track anymore. This seems to have happened since an Android update, cause it trou...

  • Newbie
  • None of the below information is require Device Redmi 4A Operating System Android Nougat   My Question or Issue Triple click of earphones control button doesn't go to previous track anymo...
  • JariKool
  • Visitor
  • 2153 Views
  • 1 replies
  • 0 likes
  • 2153 Views
  • 1 replies
  • 0 likes

Pirated Spotify APKs

Hey. I'm not sure if I'm posting this in the right place, but I'm curious about one thing. Is Spotify still banning and sending warnings to users who use pirated/modded Spotify premium apks in 2020? I'm a premium user, but I'm curious because I know ...

  • Casual Listener
  • Hey.   I'm not sure if I'm posting this in the right place, but I'm curious about one thing.   Is Spotify still banning and sending warnings to users who use pirated/modded Spotify prem...
  • 702 Views
  • 0 replies
  • 1 likes
  • 702 Views
  • 0 replies
  • 1 likes

Shows no more there in category podcast

Hello, I always have the Error Message "irgendetwas ist schiefgelaufe" when i try to select Shows in Podcasts. The problem consist since a few weeks. Have tried to Log in and Out ans also so Install the App nee on my redmi Note 7.

  • Visitor
  •   Hello,  I always have the Error Message "irgendetwas ist schiefgelaufe" when i try to select Shows in Podcasts. The problem consist since a few weeks.  Have tried to Log in and Out...
  • 196 Views
  • 0 replies
  • 0 likes
  • 196 Views
  • 0 replies
  • 0 likes

Superuser Contribution Downloaded songs/albums and Liked Songs Playlist

PlanPremiumCountryAustraliaDeviceLG V20Operating SystemAndroid 8.0.0Spotify Version8.5.64.1046 My Question or IssueNewer downloaded songs or albums no longer appear on the Liked Songs play list. Has this functionality been removed?

  • Regular
  • Plan Premium Country Australia Device LG V20 Operating System Android 8.0.0 Spotify Version 8.5.64.1046   My Question or Issue Newer downloaded songs or albums no longer appear on th...
  • AlejoVillegas
  • Regular
  • 351 Views
  • 5 replies
  • 0 likes
  • 351 Views
  • 5 replies
  • 0 likes

[Android] Recently Played section resets to the same one artist every day.

PlanPremiumCountryIndiaDevice(Samsung Galaxy M21, Macbook Air 2019)Operating System(Android 10, MacOS Mojave) My Question or IssueMy Recently Played section seems to reset every day, on both Android app and MacOS app, to the same one artist. Attached...

  • Visitor
  • Plan Premium Country India Device (Samsung Galaxy M21, Macbook Air 2019) Operating System (Android 10, MacOS Mojave)   My Question or Issue My Recently Played section seems to reset ev...
  • 250 Views
  • 0 replies
  • 0 likes
  • Android 10
    macOS Mojave
  • 250 Views
  • 0 replies
  • 0 likes

Solved!! How do I allow an artist to play?

PlanPremiumCountryTurkeyDeviceXiaomi Redmi Note 7, 2019Operating SystemAndroid 11 My Question or IssueSomehow I blocked an artist on the app, don't know when and now, even though the artist is not blocked anymore, I can NOT play any of her songs. The...

  • Casual Listener
  •   Plan Premium Country Turkey Device Xiaomi Redmi Note 7, 2019 Operating System Android 11   My Question or Issue Somehow I blocked an artist on the app, don't know when and now,...
  • Emilia_8
  • Community Legend
  • 2004 Views
  • 3 replies
  • 1 likes
  • 2004 Views
  • 3 replies
  • 1 likes

Shuffle option is not active for the song radios

PlanPremiumCountryCanadaDeviceSamsung Galaxy 10Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Newbie
  • Plan Premium Country Canada Device Samsung Galaxy 10 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • 208 Views
  • 0 replies
  • 0 likes
  • 208 Views
  • 0 replies
  • 0 likes

Android airpods

None of PlanFreeCountryNetherlandsDevice(Samsung galaxy j6 2017Operating SystemAndroid 10 samsung one ui 2.0 My Question or IssueCan you share you music with 2 airpods for samsung? Apple can do it. Can samsung it do also?

  • Visitor
  • None of  Plan Free Country Netherlands Device (Samsung galaxy j6 2017 Operating System Android 10 samsung one ui 2.0   My Question or Issue Can you share you music with 2 airpods...
  • Billy-J
  • Spotify Star
  • 428 Views
  • 1 replies
  • 0 likes
  • 428 Views
  • 1 replies
  • 0 likes

Robert Johnson songs wont play, either in playlists or by themselves. Even the ones I've downloaded.

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • 177 Views
  • 0 replies
  • 0 likes
  • 177 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution Android Auto doesn't work when Spotify is in offline mode

None of the below information PlanPremiumCountryNLDeviceSamsung Galaxy S9 My Question or IssueI am using Android Auto in combination with Spotify. Since the last update I am not able to manage Spotify with A.A. when Spotify is in offline mode. When u...

  • Music Fan
  • None of the below information  Plan Premium Country NL Device Samsung Galaxy S9   My Question or Issue I am using Android Auto in combination with Spotify. Since the last update I ...
  • 116957421
  • Newbie
  • 1746 Views
  • 6 replies
  • 0 likes
  • 1746 Views
  • 6 replies
  • 0 likes

Solved!!Superuser Contribution App crashes when searching for composer

PlanPremiumCountryPolandDevice(Samsung Galaxy 8+)Operating System(Android) My Question or IssueApp crashes when searching for composer and composed songs. Restart and full reinstall does not help.

  • Casual Listener
  • Plan Premium Country Poland Device (Samsung Galaxy 8+) Operating System (Android)   My Question or Issue App crashes when searching for composer and composed songs. Restart and full re...
  • Bikus
  • Casual Listener
  • 1168 Views
  • 3 replies
  • 0 likes
  • 1168 Views
  • 3 replies
  • 0 likes

Liked songs not appeafing on playlist

PlanPremiumCountryUSADeviceSamsung Galaxy 10Operating System Android My Question or IssueI have spent a few weeks listening to radio stations to get new music, and I've been liking songs to save them. I just went to the Liked From Radio playlist and ...

  • Visitor
  •   Plan Premium Country USA Device Samsung Galaxy 10 Operating System  Android   My Question or Issue I have spent a few weeks listening to radio stations to get new music, a...
  • HushMetkimTheKe
  • Visitor
  • 215 Views
  • 1 replies
  • 1 likes
  • 215 Views
  • 1 replies
  • 1 likes

Spotify crashes whenever i get a notification

this have been happening weeks ago, I've updated the app every time so often but it doesn't stops. I've noticed it happens whenever the notification sound in my phone rings. PlanFreeCountryMexicoDevicexiaomi mi A2 liteOperating SystemAndroid 10 My Qu...

  • Casual Listener
  • this have been happening weeks ago, I've updated the app every time so often but it doesn't stops. I've noticed it happens whenever the notification sound in my phone rings.   Plan Free Coun...
  • 443 Views
  • 0 replies
  • 2 likes
  • 443 Views
  • 0 replies
  • 2 likes

Haven't radio section and font section for Cyrillic. Нет раздела радио и шрифта на русские буквы.

Hello. Help solve the problem. The Spotify app on Android 10 on the latest version does not have font for russian letters and radio section. But the font was on the previous version of the app. What to do?Привет. Помогите решить проблему. Приложение ...

  • Visitor
  • Hello. Help solve the problem. The Spotify app on Android 10 on the latest version does not have font for russian letters and radio section. But the font was on the previous version of the app. What ...
  • 557 Views
  • 0 replies
  • 2 likes
  • Social & Random
  • 557 Views
  • 0 replies
  • 2 likes

Premium account, but no access to a Spotify at the PlayStore

PlanPremium FamilyCountryMontenegroDeviceOnePlus 6Operating SystemAndroid 10 My Question or IssueI've purchased Spotify Family Premium here in Montenegro (Europe), and seems that having Spotify officially here doesn't mean that its accessible on Andr...

  • Visitor
  • Plan Premium Family Country Montenegro Device OnePlus 6 Operating System Android 10   My Question or Issue I've purchased Spotify Family Premium here in Montenegro (Europe), and seems ...
  • 203 Views
  • 0 replies
  • 1 likes
  • 203 Views
  • 0 replies
  • 1 likes

(Android) Some lyrics didn't appear or got changed

PlanPremiumCountryMalaysiaDeviceHuawei Pad T1 7.0Operating SystemAndroid 4.4.2 My Question or IssueSome songs didn't have lyrics or got changed. It is because it is realised to cache cause I deleted the previous cache and data or is it something else...

Screenshot_2020-07-18-00-23-59.jpeg
  • Visitor
  • Plan Premium Country Malaysia Device Huawei Pad T1 7.0 Operating System Android 4.4.2   My Question or Issue Some songs didn't have lyrics or got changed. It is because it is realised ...
  • 196 Views
  • 0 replies
  • 0 likes
  • 196 Views
  • 0 replies
  • 0 likes

Superuser Contribution Problem Resuming Music When Connected to Car Bluetooth

PlanPremiumCountryUSA DevicePixel 3Operating SystemAndroid Pie My Question or IssueI have a significant issue with Spotify when my phone is connected via Bluetooth to my car (Lexus RX450h). Usually when I listen to Google Play Music or Youtube on the...

  • Regular
  • Plan Premium Country USA   Device Pixel 3 Operating System Android Pie   My Question or Issue I have a significant issue with Spotify when my phone is connected via Bluetooth to ...
  • Cbillyr
  • Newbie
  • 4417 Views
  • 4 replies
  • 5 likes
  • 4417 Views
  • 4 replies
  • 5 likes

Low resolution of controls in notifications

PremiumRussiaRealme 6 pro android 10 Low resolution of control elements in the notification (check screenshots)

  • Casual Listener
  • Premium Russia Realme 6 pro android 10     Low resolution of control elements in the notification (check screenshots)
  • 196 Views
  • 0 replies
  • 0 likes
  • 196 Views
  • 0 replies
  • 0 likes