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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6840 Views

0 replies

7 likes

  • 6840 Views
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  • 7 likes

Superuser Contribution I Cant hear "TKKG" or "Die drei ???"

PlanPremium CountryGermany DeviceXiaomi Mi 9 liteOperating SystemAndroid 10 My Question or IssueI Cant hear "TKKG" or "Die drei ???". Everytime i Swatch for those Albums the Whole App cant be used anymore. I deleted the Cache and reinstalled the App....

Newbie

Plan Premium  Country Germany  Device Xiaomi Mi 9 lite Operating System Android 10   My Question or Issue I Cant hear "TKKG" or "Die drei ???". Everytime i Swatch for th...

Ver

Spotify Legend

601 Views

1 replies

2 likes

  • 601 Views
  • 1 replies
  • 2 likes

Superuser Contribution Sony smart tv has no sound with Spotify app

PlanPremiumCountryAustralia DeviceSony smart tvOperating System? Just update a couple days ago My Question or Issue the Spotify app doesn’t have sound via the app on the tv or air playing from my phone to the tv, but all other apps have sound.

Visitor

Plan Premium Country Australia  Device Sony smart tv Operating System ? Just update a couple days ago   My Question or Issue    the Spotify app doesn’t have sound via t...

Eni

Moderator

9603 Views

9 replies

2 likes

  • 9603 Views
  • 9 replies
  • 2 likes

Superuser Contribution Help randomizing playlists?

Hi, I'm an android user that unwillingly transferred from Google Play Music to Spotify Premium and I'm having a bit of trouble. I mostly listen to Spotify in my car with handsfree "okay Google" commands. One of the things I liked best about GPM is wh...

Newbie

Hi, I'm an android user that unwillingly transferred from Google Play Music to Spotify Premium and I'm having a bit of trouble. I mostly listen to Spotify in my car with handsfree "okay Google" comma...

Elena

Moderator

562 Views

1 replies

1 likes

  • 562 Views
  • 1 replies
  • 1 likes

Superuser Contribution Not getting the option to watch an ad for 30 minutes of uninterrupted listening

PlanFreeCountryIndiaDeviceNokia 7.1Operating SystemAndroid 10 My Question or IssueI used to get the option to watch an ad for 30 minutes of ad-free music but now 2 to 3 ads are played after just 3 songs.

Regular

Plan Free Country India Device Nokia 7.1 Operating System Android 10   My Question or Issue I used to get the option to watch an ad for 30 minutes of ad-free music but now 2 to 3 ads a...

Ivan

Spotify Legend

2489 Views

15 replies

0 likes

  • 2489 Views
  • 15 replies
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Superuser Contribution Playlists sumiram

Tenho plano Premium e desinstalei o aplicativo do meu Android. Depois que eu reinstalei as playlists foram perdidas. Quero elas de volta ou o cancelamento do plano. Aguardo retorno.

Casual Listener

Tenho plano Premium e desinstalei o aplicativo do meu Android. Depois que eu reinstalei as playlists foram perdidas. Quero elas de volta ou o cancelamento do plano. Aguardo retorno.  

Ivan

Spotify Legend

348 Views

1 replies

0 likes

  • 348 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlists perdidas

Tive que desinstalar o app do meu celular Android e quando fui reinstalar perdi todas minhas playlists. No computador continua funcionando. O plano é Premium e o pagamento é em cartão de crédito. Quero minhas playlist de volta no celular. Aguardo ret...

Casual Listener

  Tive que desinstalar o app do meu celular Android e quando fui reinstalar perdi todas minhas playlists. No computador continua funcionando. O plano é Premium e o pagamento é em cartão de créd...

Ver

Spotify Legend

565 Views

1 replies

0 likes

  • 565 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify app says it's offline when using data.

PlanPremiumCountryCzechiaDeviceHonor 10Operating SystemAndroid 10 It says it's offline, I can't play any songs. I've had this issue for a couple months.I have tried all the solutions suggested to people having the same problem. That includes: Clean r...

Regular

Plan Premium Country Czechia Device Honor 10 Operating System Android 10   It says it's offline, I can't play any songs. I've had this issue for a couple months. I have tried all the s...

Oluwatodimu

Regular

32260 Views

23 replies

0 likes

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Solved!!Superuser Contribution Memory available Galaxy Watch 3

PlanPremiumCountryBrazil DeviceGalaxy Watch 3Operating SystemTizen 5.5.0.1 My Question or IssueHi, I recently bought the Galaxy Watch 3 and I'm still learning how to use and play with it.I installed Spotify on it, but I have a problem downloading mus...

Casual Listener

Plan Premium Country Brazil   Device Galaxy Watch 3 Operating System Tizen 5.5.0.1   My Question or Issue Hi, I recently bought the Galaxy Watch 3 and I'm still learning how to u...

Novy

Moderator

1847 Views

4 replies

0 likes

Galaxy Watch 3
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Superuser Contribution Local Files glitching

PlanFamily PremiumCountryGermanyDeviceHUAWEI LYO-L21My Question or IssueWhenever I try to play local files stored on my computer on my Smartphone it always glitches around, for example when it should say "Game's not over" it says "ovGanotme'ser" and ...

Casual Listener

  Plan Family Premium Country Germany Device HUAWEI LYO-L21 My Question or Issue Whenever I try to play local files stored on my computer on my Smartphone it always glitches around, for ...

Jeremy

Spotify Legend

986 Views

3 replies

0 likes

local files
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Solved!!Superuser Contribution [Android] Autoplay does not work

PlanPremiumCountrySwitzerlandDeviceSamsung Galaxy S9Operating SystemAndroid Version 10 My Question or IssueAutoplay doesn't work on mobile, i already tried reinstalling and made sure i am on the newest version. On desktop it works

Visitor

Plan Premium Country Switzerland Device Samsung Galaxy S9 Operating System Android Version 10   My Question or Issue Autoplay doesn't work on mobile, i already tried reinstalling and m...

Alex

Spotify Legend

628 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

The song never starts

PlanPremiumCountry DeviceSamsung Galaxy s8+Operating SystemAndroid My Question or IssueI've been trying to use spotify but it doesn't work, when I try to play a song it stays an 0:00, never moves, I have downloaded the songs, tried using other intern...

Newbie

  Plan Premium Country   Device Samsung Galaxy s8+ Operating System Android   My Question or Issue I've been trying to use spotify but it doesn't work, when I try to play a ...

astronaut11

Visitor

530 Views

1 replies

0 likes

  • 530 Views
  • 1 replies
  • 0 likes

Superuser Contribution Behind the lyrics and Song Identification

I know a lot of users prefer to include behind the lyrics, but I wish there is an option that will let some users like me to able to disable it! It just doesn't display correctly on other devices like Google nest hub. It takes over the entire screen ...

Visitor

I know a lot of users prefer to include behind the lyrics, but I wish there is an option that will let some users like me to able to disable it! It just doesn't display correctly on other devices lik...

Ver

Spotify Legend

754 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Frequency cut issues

PlanPremiumCountryBrazilDevice(Xiomi Redmi NOTE 9)Operating System(Android 10 running the interface MIUI 11) My Question or Issue My Spotify is cutting the low frequencies of the songs, cutting about 60hz, other apps such as Youtube, Tidal and Facebo...

Newbie

  Plan Premium Country Brazil Device (Xiomi Redmi NOTE 9) Operating System (Android 10 running the interface MIUI 11)   My Question or Issue   My Spotify is cuttin...

Alex

Spotify Legend

1652 Views

3 replies

0 likes

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Superuser Contribution Sale que se está reproduciendo pero no sé escucha.

PlanFree/PremiumCountryCastellónDeviceXiaomi MI A3Operating SystemAndroid 10 My Question or IssueHola, cuando conecto Spotify mediante bluetooth a un dispositivo (altavoz, coche, intercomunicador moto) hay veces que sale como que se está reproduciend...

Visitor

Plan Free/Premium Country Castellón Device Xiaomi MI A3 Operating System Android 10   My Question or Issue Hola, cuando conecto Spotify mediante bluetooth a un dispositivo (altavoz, co...

Jeremy

Spotify Legend

2810 Views

1 replies

0 likes

  • 2810 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Music from black pink wont play

will PlanFamily PremiumCountry DeviceOneplus 7tOperating SystemAndroid My Question or IssueI don't know if this is happening with other artists however when I try to play any song from black pink it wont let me, it will just cancel any other music I ...

Casual Listener

 will  Plan Family Premium Country   Device Oneplus 7t Operating System Android   My Question or Issue I don't know if this is happening with other artists however when...

Rei_is_blinkeu

Visitor

4245 Views

6 replies

0 likes

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Spotify fechando sozinho Android

PlanPremiumCountryBrazilDeviceSamsung Galaxy S20 PlusOperating System(Android 10 - One UI 2.5) My Question or IssuePessoal, consegui resolver o problema do Spotify fechar sozinho depois de um tempo da seguinte maneira:Habilitando para execução em seg...

Visitor

Plan Premium Country Brazil Device Samsung Galaxy S20 Plus Operating System (Android 10 - One UI 2.5)   My Question or Issue Pessoal, consegui resolver o problema do Spotify fechar soz...

17635 Views

0 replies

0 likes

Android
fechando
fechar
parar
travando
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Superuser Contribution galaxy s9 - new device web player (chrome) - can't remove

PlanPremiumCountryUKDeviceGalaxy 9Operating SystemAndroid My Question or IssueA new device has appeared on my account: web player (chrome). I'm already linked to Echo Dot and Sonos. I can't remove web player (chrome) as a device, it only plays throug...

Visitor

Plan Premium Country UK Device Galaxy 9 Operating System Android   My Question or Issue A new device has appeared on my account: web player (chrome). I'm already linked to Echo Dot and...

Fraek

Music Fan

559 Views

4 replies

0 likes

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Superuser Contribution A lot of issues at once

PlanPremiumCountryUSDeviceSamsung Note20 Ultra 5gOperating SystemAndroid 10 My Question or IssueSpotify will continue to play after Bluetooth is disconnectedIt'll preview one song but play the others in the backgroundcontrols don't workwidget doesn't...

Visitor

Plan Premium Country US Device Samsung Note20 Ultra 5g Operating System Android 10   My Question or Issue Spotify will continue to play after Bluetooth is disconnected It'll preview o...

Mihail

Spotify Legend

432 Views

1 replies

0 likes

  • 432 Views
  • 1 replies
  • 0 likes

Superuser Contribution Radio Playlist is not available for some songs

PlanPremiumCountryGermanyDeviceXiaomi Mi 9T ProOperating SystemMIUI 12.0.3.0 based on Android 10 (Issue is more or less also happening on the Windows App, see below for more information) My Question or IssueWhen choosing "Go to Song-Radio" of lesser ...

Regular

Plan Premium Country Germany Device Xiaomi Mi 9T Pro Operating System MIUI 12.0.3.0 based on Android 10 (Issue is more or less also happening on the Windows App, see below for more information...

Rulman_ibni_Segman

Visitor

1408 Views

7 replies

0 likes

bug
Radio
Radio Playlist
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Superuser Contribution Podcast without video on Andriod not working

Even if I select the option, that podcast are "audio only" I still see a video everytime when I want to stream the Joe Rogan podcast. w t f Spotify? This app sucks so hard I can't believe they have millions to throw on a single podcaster. Thanks for ...

Newbie

Even if I select the option, that podcast are "audio only" I still see a video everytime when I want to stream the Joe Rogan podcast. w t f Spotify? This app sucks so hard I can't believe they have m...

Novy

Moderator

401 Views

1 replies

0 likes

  • 401 Views
  • 1 replies
  • 0 likes