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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6852 Views

0 replies

7 likes

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Superuser Contribution Controls in Android Auto only working when playing on different device

PlanPremiumDeviceOnePlus 2Operating SystemAndroid 6.0.1 My Question or IssueI can not control the music that's currently playing in spotify through the Android Auto app when spotify is playing music on my phone. Spotify is showing up in Android Auto,...

Casual Listener

  Plan Premium Device OnePlus 2 Operating System Android 6.0.1   My Question or Issue I can not control the music that's currently playing in spotify through the Android Auto app w...

LeMAO

Casual Listener

997 Views

2 replies

0 likes

  • 997 Views
  • 2 replies
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Superuser Contribution Lyric not show up

PlanPremiumCountryIndonesiaDeviceHuawei Matte 20ProOperating SystemAndroid 10 My Question or IssueHello. I'm experiencing issue with my version of appLyrics just don't show up in my app.I've done delete cache, delete app data, and even reinstall my a...

Visitor

Plan Premium Country Indonesia Device Huawei Matte 20Pro Operating System Android 10   My Question or Issue Hello. I'm experiencing issue with my version of app Lyrics just don't show...

dewiditkurnia

Casual Listener

551 Views

2 replies

0 likes

  • 551 Views
  • 2 replies
  • 0 likes

Superuser Contribution playlists changing automatically

per the title you guys, this company is apparently switching this when playing tunes on an android phone. samsung. OS ver 11.x is there a reason for this? bug? or are you guys out in CA going crazy with your attempts to understand what's inside human...

Gig Goer

per the title you guys, this company is apparently switching this when playing tunes on an android phone. samsung. OS ver 11.x is there a reason for this? bug? or are you guys out in CA going crazy w...

Alex

Spotify Legend

454 Views

1 replies

1 likes

  • 454 Views
  • 1 replies
  • 1 likes

Superuser Contribution Problem with podcasts

For more than two weeks I am not able to download or listen any podcasts. There is no problem with Streaming or downloading Music. I even changed my phone (Huawei to Samsung A21), but the problem is still remaining. Thank You for Your Help! Alex

Visitor

For more than two weeks I am not able to download or listen any podcasts. There is no problem with Streaming or downloading Music. I even changed my phone (Huawei to Samsung A21), but the problem is ...

Ver

Spotify Legend

425 Views

1 replies

0 likes

  • 425 Views
  • 1 replies
  • 0 likes

Error: sn conexion a internet en todos los dispositivos

Buenas tardes, Desde esta semana estoy teniendo un problema con la aplicación, me aparece con el error sin conexión a internet, ya busqué en la comunidad y dice que desinstales, ya lo hice dos veces y nada. Al querer volver a loggearme se quedó en es...

Visitor

Buenas tardes,    Desde esta semana estoy teniendo un problema con la aplicación, me aparece con el error sin conexión a internet, ya busqué en la comunidad y dice que desinstales, ya lo ...

317 Views

0 replies

0 likes

  • 317 Views
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Superuser Contribution Progress Bar incorrectly displaying position

PlanPremiumCountry DeviceHuawei P20 ProOperating System(Android 10) My Question or IssueProgress bar when streaming to Amazon echo device incorrectly displays time progression. It always over reads so if you've only been listening for 10secs it says ...

Regular

Plan Premium Country   Device Huawei P20 Pro Operating System (Android 10)   My Question or Issue Progress bar when streaming to Amazon echo device incorrectly displays time progr...

Eni

Moderator

1628 Views

9 replies

0 likes

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  • 9 replies
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Superuser Contribution Playing from random playlist

PlanPremiumCountryCanadaDeviceSamsung Galaxy S7 edgeOperating SystemAndroid My Question or IssueHello, While playing my Discover Weekly playlist after 2 songs it will switch to a random playlist and automatically go into shuffle mode. I've since rest...

Casual Listener

Plan Premium Country Canada Device Samsung Galaxy S7 edge Operating System Android    My Question or Issue Hello,   While playing my Discover Weekly playlist after 2 songs ...

Jeremy

Spotify Legend

604 Views

3 replies

1 likes

  • 604 Views
  • 3 replies
  • 1 likes

Superuser Contribution Media keys not working in Android 10/11

PlanPremiumCountryCanadaDeviceSamsung S9Operating SystemAndroid 10/Android 11 My Question or IssueI was on Android 10 and started having issues lately where if I ask Google Assistant to play music on Spotify, the Media keys (play, pause, skip) for Sp...

Music Fan

  Plan Premium Country Canada Device Samsung S9 Operating System Android 10/Android 11   My Question or Issue I was on Android 10 and started having issues lately where if I ask ...

Jeremy

Spotify Legend

3717 Views

13 replies

0 likes

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Superuser Contribution Spotify Kids only plays endless loop

PlanSpotify Premium FamilyCountryGermanyDeviceAcer Tablet A3-A40Operating SystemAndroid 6.0 My Question or IssueMy kids like to listen to an audiobook via Spotify Kids when going to bed, which offers a nice selection of stories for them to choose fro...

Casual Listener

Plan Spotify Premium Family Country Germany Device Acer Tablet A3-A40 Operating System Android 6.0   My Question or Issue My kids like to listen to an audiobook via Spotify Kids when g...

BJL9

Newbie

2227 Views

8 replies

2 likes

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  • 8 replies
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Solved!!Superuser Contribution Random pausing on bluetooth

My Question or IssueMusic keeps pausing when listening via bluetooth / Spotify Android app.Restarting phone or reinstalling Spotify usually doesn't help and my phone isn't set to battery saving mode. The android app is generally quite buggy (and has ...

Visitor

  My Question or Issue Music keeps pausing when listening via bluetooth / Spotify Android app. Restarting phone or reinstalling Spotify usually doesn't help and my phone isn't set to battery ...

CarlosE

Spotify Legend

1403 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Entire playlists are now greyed out when I am using connect, wifi or data, on android devices

PlanPremiumCountryUKDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Regular

Plan Premium Country UK Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Alex

Spotify Legend

4247 Views

27 replies

0 likes

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  • 27 replies
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Superuser Contribution App gets really slow if too many songs are downloaded

Plan: PremiumCountry: Turkey Device: Samsung Galaxy S9+Operating System: Android 10 Hello, Every time I download too many songs the app gets really slow; it takes forever to list albums or playlists let alone opening and playing them. The only soluti...

Newbie

Plan: Premium Country: Turkey   Device: Samsung Galaxy S9+ Operating System: Android 10   Hello,   Every time I download too many songs the app gets really slow; it takes forev...

Mihail

Spotify Legend

2387 Views

1 replies

2 likes

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  • 1 replies
  • 2 likes

Superuser Contribution The six bars on the home screen is not showing

PlanPremiumCountryUnited StatesDeviceASUS ZenFone MaxOperating SystemAndroid 7 My Question or IssueHi, The six bars on the home screen has stopped showing. I have uninstalled the app, cleared the cache, restart, and made sure I was using the latest v...

Regular

  Plan Premium Country United States Device ASUS ZenFone Max Operating System Android 7   My Question or Issue Hi, The six bars on the home screen has stopped showing. I have uni...

Ver

Spotify Legend

468 Views

1 replies

0 likes

Android
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Solved!! Broadcast Storm Attack

Plan Premium Country Brazil Device Gome U7 Operating System Android 7 My Question or Issue Hi, good night I come to indicate a possible vulnerability in the spotify app for android. I did not touch my phone between 5:30 pm and 6:30 pm, but when analy...

Newbie

Plan Premium Country Brazil Device Gome U7 Operating System Android 7 My Question or Issue Hi, good night I come to indicate a possible vulnerability in the spotify app for andr...

EthanS1

Community Legend

854 Views

1 replies

0 likes

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Solved!!Superuser Contribution [Android] Songs do not play anymore on my phone

PlanFamily PremiumCountryFranceDeviceLG G6Operating SystemAndroid 9 My Question or IssueThe songs do not play anymore on the app. I can start a song, but the progress bar remains at 00:00. I can move in the song time, but the progress bar remains unc...

Casual Listener

Plan Family Premium Country France Device LG G6 Operating System Android 9   My Question or Issue The songs do not play anymore on the app. I can start a song, but the progress ba...

Jeremy

Spotify Legend

1020 Views

3 replies

0 likes

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Superuser Contribution I Cant hear "TKKG" or "Die drei ???"

PlanPremium CountryGermany DeviceXiaomi Mi 9 liteOperating SystemAndroid 10 My Question or IssueI Cant hear "TKKG" or "Die drei ???". Everytime i Swatch for those Albums the Whole App cant be used anymore. I deleted the Cache and reinstalled the App....

Newbie

Plan Premium  Country Germany  Device Xiaomi Mi 9 lite Operating System Android 10   My Question or Issue I Cant hear "TKKG" or "Die drei ???". Everytime i Swatch for th...

Ver

Spotify Legend

601 Views

1 replies

2 likes

  • 601 Views
  • 1 replies
  • 2 likes

Superuser Contribution Sony smart tv has no sound with Spotify app

PlanPremiumCountryAustralia DeviceSony smart tvOperating System? Just update a couple days ago My Question or Issue the Spotify app doesn’t have sound via the app on the tv or air playing from my phone to the tv, but all other apps have sound.

Visitor

Plan Premium Country Australia  Device Sony smart tv Operating System ? Just update a couple days ago   My Question or Issue    the Spotify app doesn’t have sound via t...

Eni

Moderator

9603 Views

9 replies

2 likes

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  • 9 replies
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Superuser Contribution Help randomizing playlists?

Hi, I'm an android user that unwillingly transferred from Google Play Music to Spotify Premium and I'm having a bit of trouble. I mostly listen to Spotify in my car with handsfree "okay Google" commands. One of the things I liked best about GPM is wh...

Newbie

Hi, I'm an android user that unwillingly transferred from Google Play Music to Spotify Premium and I'm having a bit of trouble. I mostly listen to Spotify in my car with handsfree "okay Google" comma...

Elena

Moderator

562 Views

1 replies

1 likes

  • 562 Views
  • 1 replies
  • 1 likes

Superuser Contribution Not getting the option to watch an ad for 30 minutes of uninterrupted listening

PlanFreeCountryIndiaDeviceNokia 7.1Operating SystemAndroid 10 My Question or IssueI used to get the option to watch an ad for 30 minutes of ad-free music but now 2 to 3 ads are played after just 3 songs.

Regular

Plan Free Country India Device Nokia 7.1 Operating System Android 10   My Question or Issue I used to get the option to watch an ad for 30 minutes of ad-free music but now 2 to 3 ads a...

Ivan

Spotify Legend

2493 Views

15 replies

0 likes

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  • 15 replies
  • 0 likes

Superuser Contribution Playlists sumiram

Tenho plano Premium e desinstalei o aplicativo do meu Android. Depois que eu reinstalei as playlists foram perdidas. Quero elas de volta ou o cancelamento do plano. Aguardo retorno.

Casual Listener

Tenho plano Premium e desinstalei o aplicativo do meu Android. Depois que eu reinstalei as playlists foram perdidas. Quero elas de volta ou o cancelamento do plano. Aguardo retorno.  

Ivan

Spotify Legend

348 Views

1 replies

0 likes

  • 348 Views
  • 1 replies
  • 0 likes