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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

WilhelmReich

Newbie

394967 Views

546 replies

35 likes

Account
Free
  • 394967 Views
  • 546 replies
  • 35 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8398 Views

0 replies

7 likes

  • 8398 Views
  • 0 replies
  • 7 likes

Library contents missing

Hi, we use one Spotify premium account on three Android smartphones. Now the library UI has changed so that I cannot prevously liked albums and playlists on one of the devices. It is also impossible to download and/or like music on said device.

Casual Listener

Hi, we use one Spotify premium account on three Android smartphones. Now the library UI has changed so that I cannot prevously liked albums and playlists on one of the devices. It is also impossible ...

MateusM

Spotify Star

1099 Views

5 replies

0 likes

App & Features
  • 1099 Views
  • 5 replies
  • 0 likes

Superuser Contribution Connection error hidden behind now playing section

DeviceSamsung Galaxy S10Operating SystemAndroid 10 My Question or IssueAs in the picture - there were connection issues, but the button to retry is almost completely covered by the 'Now playing' section with its new floating look. A bit annoying Hope...

Regular

Device Samsung Galaxy S10 Operating System Android 10   My Question or Issue As in the picture - there were connection issues, but the button to retry is almost completely covered by the '...

Mihail

Spotify Legend

586 Views

1 replies

0 likes

Layout
  • 586 Views
  • 1 replies
  • 0 likes

Superuser Contribution Browsing Your playlists

PlanPremiumCountryNorwayDeviceSamsung Galaxy Watch Active 2Operating SystemTizen My Question or IssueIn its current state, selecting playlists on Tizen devices is pure guesswork as there is no text, only images in [Your playlists]. Not implementing p...

Roadie

Plan Premium Country Norway Device Samsung Galaxy Watch Active 2 Operating System Tizen   My Question or Issue In its current state, selecting playlists on Tizen devices is pure guessw...

Jeremy

Spotify Legend

1806 Views

14 replies

1 likes

Playlists
tizen
  • 1806 Views
  • 14 replies
  • 1 likes

Can't change download location

Android 8,1, latest Spotify, 64 GB SD card I've been trying to change Spotify's download location to the sd card. There are a lot of solutions here that involve clearing Spotify's cache in Android settings, but that seems to be for older versions of ...

Casual Listener

  Android 8,1, latest Spotify, 64 GB SD card   I've been trying to change Spotify's download location to the sd card. There are a lot of solutions here that involve clearing Spotify's ca...

dasfunky77

Casual Listener

7915 Views

2 replies

3 likes

  • 7915 Views
  • 2 replies
  • 3 likes

Andoid App NowPlayingActivity with Lyrics crash

PlanPremiumCountryRebulic of koreaDeviceHuawei MediaPad M5Operating SystemAndroid 8 My Question or IssueIf you enter NowPlayingActivity screen of a song with lyrics, the app will close.Even if data is initialized and reinstalled, it is normal only th...

Casual Listener

Plan Premium Country Rebulic of korea Device Huawei MediaPad M5 Operating System Android 8   My Question or Issue If you enter NowPlayingActivity screen of a song with lyrics, the app ...

and_ryan

Casual Listener

488 Views

1 replies

0 likes

  • 488 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution [Other] Manual Pause Should Always Mean Manual Resume

EDIT, a few days later: I now see that the unwanted auto-resume behavior is *not* specific to Spotify after all. It also happens while I'm using other media apps such as YouTube, but only when I use a specific pair of wired logi headphones while thei...

Casual Listener

EDIT, a few days later:  I now see that the unwanted auto-resume behavior is *not* specific to Spotify after all.  It also happens while I'm using other media apps such as YouTube, but only...

Novy

Moderator

1261 Views

2 replies

0 likes

Other
  • 1261 Views
  • 2 replies
  • 0 likes

Superuser Contribution Offline albums songs disappearing

PlanPremiumCountryNetherlandsDeviceSamsung Galaxy S7Operating SystemAndroud 8.0.0 My Question or IssueEdit: read belowI've discussed this issue a week ago through the help chat, and tried every standard bit of advice (re-installing the app, checking ...

Music Fan

Plan Premium Country Netherlands Device Samsung Galaxy S7 Operating System Androud 8.0.0   My Question or Issue Edit: read below I've discussed this issue a week ago through the help ...

MafeG

Spotify Legend

460 Views

1 replies

0 likes

  • 460 Views
  • 1 replies
  • 0 likes

Superuser Contribution [BUG] Storage Location switches back to internal at random times

PlanPremiumCountryGermanyDeviceSamsung Galaxy A3 (2017)Operating SystemAndroid 8.0.0 My Question or IssueApp just decides to switch back to internal storage, which really annoying on a phone with only 10GB storage. When the app does this, I can not s...

Casual Listener

Plan Premium Country Germany Device Samsung Galaxy A3 (2017) Operating System Android 8.0.0   My Question or Issue App just decides to switch back to internal storage, which really ann...

matthisw94

Casual Listener

837 Views

3 replies

0 likes

  • 837 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Spotify gets hung up after use with Samsung watch

PlanPremiumCountryUKDeviceGalaxy S21Operating SystemSystem Wide My Question or IssueWhen choosing songs through the app on the galaxy active or just in general using the app, Spotify will get stuck on a random song and while allowing me to play other...

Casual Listener

  Plan Premium Country UK Device Galaxy S21 Operating System System Wide   My Question or Issue When choosing songs through the app on the galaxy active or just in general using ...

Jeremy

Spotify Legend

2499 Views

3 replies

0 likes

  • 2499 Views
  • 3 replies
  • 0 likes

Superuser Contribution [Android][Playlists] Song randomizer for premium in playlists

Look, My idea is that premium people get an option that can make your playlists play randomly like in free accounts because maybe you don't like the way you made your playlists or how are they organized so that would make a better variety of music on...

Visitor

Look, My idea is that premium people get an option that can make your playlists play randomly like in free accounts because maybe you don't like the way you made your playlists or how are they organi...

Eni

Moderator

849 Views

1 replies

0 likes

Android
Playlists
  • 849 Views
  • 1 replies
  • 0 likes

Superuser Contribution Next songs in queue greyed out

Hello Since some time, when i am using spotify connect with gramofon, the next songs on the queue are greyed, if i use connect with alexa or google home, i can tap next songs. PlanPremiumCountrySpainDeviceOppo Reno 2Operating SystemAndroid 10

Regular

Hello   Since some time, when i am using spotify connect with gramofon, the next songs on the queue are greyed, if i use connect with alexa or google home, i can tap next songs.    ...

lubos

Roadie

4195 Views

23 replies

1 likes

  • 4195 Views
  • 23 replies
  • 1 likes

Superuser Contribution Google Home stopps playing before advertisement

PlanFreeCountryGermanyDeviceGoogle Nest Mini / Audio / ChromecastOnePlus 3TOperating SystemAndroid 10 My Question or IssueWhen I listen to Spotify on my Google Home Speaker, the music stops after every third song. Normally an ad should play at this p...

Casual Listener

  Plan Free Country Germany Device Google Nest Mini / Audio / Chromecast OnePlus 3T Operating System Android 10   My Question or Issue When I listen to Spotify on my Google Home...

Alex

Spotify Legend

1151 Views

5 replies

0 likes

  • 1151 Views
  • 5 replies
  • 0 likes

Spotify app officially available on App Gallery

Hi, I am a long time Spotify user and have waited for quite sometime for Spotify app to be made available on Huawei App Gallery. Is there any plan to release the app there? Thanks.

Casual Listener

Hi, I am a long time Spotify user and have waited for quite sometime for Spotify app to be made available on Huawei App Gallery. Is there any plan to release the app there? Thanks.

-kitman-

Casual Listener

1767 Views

2 replies

2 likes

App & Features
  • 1767 Views
  • 2 replies
  • 2 likes

Superuser Contribution Spotify streaming songs into download list on cellular data - Data Theft

My user story is pretty much: As a user, I want to play spotify in my car and only play my downloaded songs so I don't user my cellular data. I add songs via wifi and download to a playlist on my android phone. That's it. That's ALL I want from Spoti...

Casual Listener

My user story is pretty much:   As a user, I want to play spotify in my car and only play my downloaded songs so I don't user my cellular data.   I add songs via wifi and download to a ...

Mihail

Spotify Legend

661 Views

1 replies

0 likes

data theft
data usage
no permission
streaming
  • 661 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Android TV] I can't log in on Android TV client for weeks, Connect isn't working either

PlanPremium Family account ownerCountryThailandDeviceNvidia Shield TV 2017Operating SystemAndroid TV 9.0 My Question or IssueI can't log in on Android TV client for several days. Nothing works: when pairing by phone code screen reloads without code, ...

Casual Listener

Plan Premium Family account owner Country Thailand Device Nvidia Shield TV 2017 Operating System Android TV 9.0   My Question or Issue I can't log in on Android TV client for several ...

Jeremy

Spotify Legend

1252 Views

3 replies

0 likes

  • 1252 Views
  • 3 replies
  • 0 likes

Superuser Contribution Duo playlist is not really working

PlanDuoCountryDKDeviceAndroid phones and Windows My Question or IssueMy wife and I have the Spotify Duo plan, so we could get this Duo Mix playlist, that is supposed to be a mix of both our songs (great for road trips). Unfortunately it doesn't reall...

Regular

Plan Duo Country DK Device Android phones and Windows   My Question or Issue My wife and I have the Spotify Duo plan, so we could get this Duo Mix playlist, that is supposed to be a mix ...

AngelikaM

Newbie

7995 Views

10 replies

11 likes

  • 7995 Views
  • 10 replies
  • 11 likes

Affichage lecture en cours

Bonjour, J'utilise l'application sous Android. J'ai un problème avec l'affichage de la lecture en cours qui reste bloqué sur un morceau et ne bouge plus du tout. Impossible de l'actualiser même en changeant de musique. De plus, à cause de cela, l'app...

Visitor

Bonjour,  J'utilise l'application sous Android.  J'ai un problème avec l'affichage de la lecture en cours qui reste bloqué sur un morceau et ne bouge plus du tout. Impossible de l'actuali...

remy-basse

Newbie

2506 Views

2 replies

3 likes

Social & Random
  • 2506 Views
  • 2 replies
  • 3 likes

App working worse than before since update (not to mention the new horrible UI).

What happened to Spotify in the last few months? I really enjoyed using Spoitfy for years. I loved the intuitive, simple handling and the black design was very smooth. Then came the update that forced the mobile app onto desktop users and everything ...

Roadie

What happened to Spotify in the last few months? I really enjoyed using Spoitfy for years. I loved the intuitive, simple handling and the black design was very smooth. Then came the update that force...

661 Views

0 replies

2 likes

App & Features
  • 661 Views
  • 0 replies
  • 2 likes

Superuser Contribution [Android][Other] 3 Ads After Every 1 Song Bug

I have suddenly started getting 2-3 ads (30 seconds each) after every single song I listen to! That's right, after EACH song I'm getting ads. This is definitely a bug as it used to be usually at least more than 1 song that you can listen to before be...

Newbie

I have suddenly started getting 2-3 ads (30 seconds each) after every single song I listen to! That's right, after EACH song I'm getting ads. This is definitely a bug as it used to be usually at leas...

Alex

Spotify Legend

2373 Views

2 replies

11 likes

Android
Other
  • 2373 Views
  • 2 replies
  • 11 likes

Superuser Contribution Problème de son

Le son baisse quand la bass embarque dans la chanson et le son monte et descend c'est quoi le problème....

Newbie

Le son baisse quand la bass embarque dans la chanson et le son monte et descend c'est quoi le problème....  

Novy

Moderator

560 Views

1 replies

0 likes

  • 560 Views
  • 1 replies
  • 0 likes