Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Casual Listener
201634 Views
134 replies
10 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
545908 Views
78 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
453649 Views
571 replies
38 likes
PlanPremiumCountrySingaporeDeviceXiaomi Mi A3Operating SystemAndroid 10 My Question or IssueSo, it seems that all daily mixes and discover weekly shows up in 'Recently Played' in the Wear OS Spotify App but however the 'Liked Songs' playlist does not...
Plan Premium Country Singapore Device Xiaomi Mi A3 Operating System Android 10 My Question or Issue So, it seems that all daily mixes and discover weekly shows up in 'Recently Played...
Moderator
2039 Views
5 replies
0 likes
I would like to stop Spotify playing automatically whenever I get in my car. I've already turned off "allow to run in background" and it's still autostart img. What can I do?
I would like to stop Spotify playing automatically whenever I get in my car. I've already turned off "allow to run in background" and it's still autostart img. What can I do?
Casual Listener
7531 Views
10 replies
1 likes
So i have seen a couple iterations of this idea being knocked around, and spotify even implemented something like this, but it's only for albums or specific songs. I just dont think thats broad enough. Like, say if you just absolutely did not want to...
So i have seen a couple iterations of this idea being knocked around, and spotify even implemented something like this, but it's only for albums or specific songs. I just dont think thats broad...
Casual Listener
1570 Views
2 replies
0 likes
Hello.I have a suggestion on Android app "recently played" feature. Let me use an example (see attached .pdf):1, 2. I'm listening to a song from a playlist.3. I switch to something else.4. I want to get back to the previous playlist and song. I check...
Hello. I have a suggestion on Android app "recently played" feature. Let me use an example (see attached .pdf): 1, 2. I'm listening to a song from a playlist. 3. I switch to something else. 4. ...
Moderator
1966 Views
3 replies
0 likes
Plan:PremiumCountry: Czech republic DeviceSamsung galaxy S8Operating SystemAndroid 9.0 My Question or IssueI have been listening to downloaded podcasts offline for some time, i always downloaded about 20 episodes at once and there was no problem with...
Plan: Premium Country: Czech republic Device Samsung galaxy S8 Operating System Android 9.0 My Question or Issue I have been listening to downloaded podcasts offline for som...
Moderator
7493 Views
3 replies
0 likes
Hi, Is anyone else having a problem with galaxy watch 4 offline playback? I simply see no such option on the watch - not able to browse or download playlists, just seeing the recent ones and can only play them via the phone. Using Spotify premium and...
Hi, Is anyone else having a problem with galaxy watch 4 offline playback? I simply see no such option on the watch - not able to browse or download playlists, just seeing the recent ones and...
Spotify Legend
11555 Views
6 replies
3 likes
PlanPremiumCountryGermanyDeviceHuawei Mate 9Operating SystemAndroid EMUI 9.1.0 (Build 9.1.0.275) My Question or IssueWhen going into Lock screen the music stops playing within a few seconds.This is not an uncommon issue, I realize that and through se...
Plan Premium Country Germany Device Huawei Mate 9 Operating System Android EMUI 9.1.0 (Build 9.1.0.275) My Question or Issue When going into Lock screen the music stops playing withi...
Spotify Legend
4857 Views
2 replies
0 likes
Hi. I have premium Spotify running on my new Galaxy Watch 4. I have downloaded a playlist with a 100 songs so I can listen ofline when I'm out for a run. The problem is that the playlist will start from 'song 1' everytime. If I'm on a 30 min run I'll...
Hi. I have premium Spotify running on my new Galaxy Watch 4. I have downloaded a playlist with a 100 songs so I can listen ofline when I'm out for a run. The problem is tha...
Spotify Legend
3143 Views
8 replies
9 likes
Hello, since I've bought the Samsung A32, I've been struggling with the following problem. Every time I pause a song, the 'widget' changes (attachment). When I click on the play button, it takes Spotify approximately 15 seconds in order to play the s...
Hello, since I've bought the Samsung A32, I've been struggling with the following problem. Every time I pause a song, the 'widget' changes (attachment). When I click on the play button, it takes Spot...
Spotify Legend
4971 Views
9 replies
0 likes
PlanPremiumCountryAustraliaDeviceSamsung Galaxy 8,Operating SystemAndroid Pie (9)My Question or IssueI am wanting to control the volume of Spotify on my iPad Air 3 using my Android device (Samsung S8). I have paired the two devices. When I attempt to...
Plan Premium Country Australia Device Samsung Galaxy 8, Operating System Android Pie (9) My Question or Issue I am wanting to control the volume of Spotify on my iPad Air 3 using my Android ...
Spotify Legend
1032 Views
3 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue If I ask Google to play music in the living room she does this funny silly thing worse you o...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue ...
Spotify Legend
533 Views
1 replies
0 likes
Since a while I've been having a really annoying issue. When I'm halfway into downloading a playlist, suddenly the download speed decreases gradually. It seems to be downloading about 10 songs every time, before waiting a few minutes to continue agai...
Since a while I've been having a really annoying issue. When I'm halfway into downloading a playlist, suddenly the download speed decreases gradually. It seems to be downloading about 10 songs every ...
Spotify Legend
902 Views
3 replies
0 likes
Android cihazımda kullanmakta olduğum premium Spotify uygulamasında ev internetine wifi üzerinden bağlandığımda ne arama motoru ne de bir müzik çalmaya çalışsam olmuyor, bağlantımda sorun olup olmadığını başka uygulamalarda denedim ve sorun yoktu, so...
Android cihazımda kullanmakta olduğum premium Spotify uygulamasında ev internetine wifi üzerinden bağlandığımda ne arama motoru ne de bir müzik çalmaya çalışsam olmuyor, bağlantımda sorun olup olmadı...
572 Views
0 replies
0 likes
PlanPremiumCountryUSAOperating SystemAndroid 11 My Question or IssueA few updates ago, the size of the shuffle button in playlists changed. It is now very small compared to before and, in my opinion, too small for being probably the main button on th...
Plan Premium Country USA Operating System Android 11 My Question or Issue A few updates ago, the size of the shuffle button in playlists changed. It is now very small compared to befor...
Spotify Star
1626 Views
3 replies
0 likes
Anyone else have a issue when selecting download filter in library? If i select downloads only it wont remember it till the next time i open the app.
Anyone else have a issue when selecting download filter in library? If i select downloads only it wont remember it till the next time i open the app.
Spotify Star
943 Views
1 replies
1 likes
PlanPremiumCountryPolandDeviceMotorola G9 PowerOperating SystemAndroid 11 My Question or IssueHello,I have found a similar topic, but it has not figured out my problem. I have changed a password, and I am not able to log in. Go Spotify app, click log...
Plan Premium Country Poland Device Motorola G9 Power Operating System Android 11 My Question or Issue Hello, I have found a similar topic, but it has not figured out my problem...
Community Legend
748 Views
3 replies
0 likes
PlanPremium StudentCountryUSADeviceSamsung Galaxy s21 ultraOperating SystemAndroid version 11 My Question or IssueI've looked at the ongoing issue thread that states that this issue has been fixed, however that is not the case at least in my experien...
Plan Premium Student Country USA Device Samsung Galaxy s21 ultra Operating System Android version 11 My Question or Issue I've looked at the ongoing issue thread that states ...
Spotify Legend
1446 Views
1 replies
0 likes
PlanPremiumCountryAustraliaDeviceSamsung Galaxy 8 My Question or IssueSpotify is a streaming service that does not stream. I’ve been a premium user since 2012 and only had issues in the last few months. Originally my issue was that Spotify would stop...
Plan Premium Country Australia Device Samsung Galaxy 8 My Question or Issue Spotify is a streaming service that does not stream. I’ve been a premium user since 2012 and only h...
Spotify Legend
2054 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueAirplane mode & background turned off and still drains battery FAST. I've uninstalled and res...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Airplan...
Spotify Legend
973 Views
1 replies
0 likes
Hi. I am on a family plan. My phone connects to my denon amp but my sons phone will not. It shows all the google speakers but not the denon amp. PlanPremiumCountry DeviceSamsung Galaxy 7Operating System My Question or Issue
Hi. I am on a family plan. My phone connects to my denon amp but my sons phone will not. It shows all the google speakers but not the denon amp. Plan Premium Country Device Samsun...
Moderator
1026 Views
3 replies
0 likes
