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Android

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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

5875 Views

0 replies

7 likes

  • 5875 Views
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  • 7 likes

Spotify fechando sozinho Android

PlanPremiumCountryBrazilDeviceSamsung Galaxy S20 PlusOperating System(Android 10 - One UI 2.5) My Question or IssuePessoal, consegui resolver o problema do Spotify fechar sozinho depois de um tempo da seguinte maneira:Habilitando para execução em seg...

Visitor

Plan Premium Country Brazil Device Samsung Galaxy S20 Plus Operating System (Android 10 - One UI 2.5)   My Question or Issue Pessoal, consegui resolver o problema do Spotify fechar soz...

17201 Views

0 replies

0 likes

Android
fechando
fechar
parar
travando
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  • 0 replies
  • 0 likes

Superuser Contribution galaxy s9 - new device web player (chrome) - can't remove

PlanPremiumCountryUKDeviceGalaxy 9Operating SystemAndroid My Question or IssueA new device has appeared on my account: web player (chrome). I'm already linked to Echo Dot and Sonos. I can't remove web player (chrome) as a device, it only plays throug...

Visitor

Plan Premium Country UK Device Galaxy 9 Operating System Android   My Question or Issue A new device has appeared on my account: web player (chrome). I'm already linked to Echo Dot and...

Fraek

Music Fan

546 Views

4 replies

0 likes

  • 546 Views
  • 4 replies
  • 0 likes

Superuser Contribution A lot of issues at once

PlanPremiumCountryUSDeviceSamsung Note20 Ultra 5gOperating SystemAndroid 10 My Question or IssueSpotify will continue to play after Bluetooth is disconnectedIt'll preview one song but play the others in the backgroundcontrols don't workwidget doesn't...

Visitor

Plan Premium Country US Device Samsung Note20 Ultra 5g Operating System Android 10   My Question or Issue Spotify will continue to play after Bluetooth is disconnected It'll preview o...

Mihail

Spotify Legend

414 Views

1 replies

0 likes

  • 414 Views
  • 1 replies
  • 0 likes

Superuser Contribution Radio Playlist is not available for some songs

PlanPremiumCountryGermanyDeviceXiaomi Mi 9T ProOperating SystemMIUI 12.0.3.0 based on Android 10 (Issue is more or less also happening on the Windows App, see below for more information) My Question or IssueWhen choosing "Go to Song-Radio" of lesser ...

Regular

Plan Premium Country Germany Device Xiaomi Mi 9T Pro Operating System MIUI 12.0.3.0 based on Android 10 (Issue is more or less also happening on the Windows App, see below for more information...

Rulman_ibni_Segman

Visitor

1398 Views

7 replies

0 likes

bug
Radio
Radio Playlist
  • 1398 Views
  • 7 replies
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Superuser Contribution Podcast without video on Andriod not working

Even if I select the option, that podcast are "audio only" I still see a video everytime when I want to stream the Joe Rogan podcast. w t f Spotify? This app sucks so hard I can't believe they have millions to throw on a single podcaster. Thanks for ...

Newbie

Even if I select the option, that podcast are "audio only" I still see a video everytime when I want to stream the Joe Rogan podcast. w t f Spotify? This app sucks so hard I can't believe they have m...

Novy

Moderator

371 Views

1 replies

0 likes

  • 371 Views
  • 1 replies
  • 0 likes

Superuser Contribution AVCRP

PlanPremium DuoPaysCanadaDispositifPixel 5Operator systemAndroid 11 Ma question ou mon problèmeI am using TaoTronics headphones and cannot play the previous track.No problem for the next track. The seller asks me if Spotify supports AVCRP and which v...

Visitor

  Plan Premium Duo Pays Canada Dispositif Pixel 5 Operator system Android 11   Ma question ou mon problème I am using TaoTronics headphones and cannot play the previous track. N...

Eni

Moderator

603 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Spotify Podcasts Unavailable

Podcasts haven't been available for last few days in app. Can't search them or see any saved shows or episodes. PlanPremiumCountryUnited StatesDevicePixel 3AOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Music Fan

Podcasts haven't been available for last few days in app. Can't search them or see any saved shows or episodes.    Plan Premium Country United States Device Pixel 3A Operating Syst...

Alex

Spotify Legend

4242 Views

24 replies

0 likes

Android
Pixel 3A
Podcasts
unavailable
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[Android] Spotify plays random song while playing

Really frustrated with Spotify. While listening to my playlists on my android phone after a minute or two it will start randomly playing songs from the same album I have never listened to before. I have changed password uninstalled and reinstalled an...

Visitor

Really frustrated with Spotify. While listening to my playlists on my android phone after a minute or two it will start randomly playing songs from the same album I have never listened to before. I h...

AdSR

Roadie

461 Views

1 replies

0 likes

Android
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Superuser Contribution Forward/back button from car multimedia doesn't work anymore.

PlanPremium/Family CountryBrasil DeviceMotorola G6 Operating SystemAndroid version 9 My Question or IssueI noticed that since the latest application update the forward/back buttons from my car multimedia stopped working. I already tried: * Uninstall ...

Regular

Plan Premium/Family   Country Brasil   Device Motorola G6   Operating System Android version 9   My Question or Issue I noticed that since the latest application upda...

PerryWerneck

Regular

2364 Views

7 replies

1 likes

  • 2364 Views
  • 7 replies
  • 1 likes

Superuser Contribution Google Assistant on Pixel 5

PlanPremiumCountryUSADevicePixel 5Operating SystemAndroid 11 When using Google Assistant to play a song on Spotify ("Hey Google, play by on Spotify), I will get a popup showing that the Assistant is "Opening Spotify", but nothing happens. This happ...

Regular

Plan Premium Country USA Device Pixel 5 Operating System Android 11   When using Google Assistant to play a song on Spotify ("Hey Google, play <song> by <artist> on Spotify)...

Mihail

Spotify Legend

1625 Views

11 replies

0 likes

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Solved!!Superuser Contribution Import files from android to pc

So, the problem, or rather the question, is it possible to import music back from android to PC?It was so, I decided to reinstall Windows and format the disk. After I downloaded spotify to my computer, I realized that my imported tracks were gone (yo...

Casual Listener

So, the problem, or rather the question, is it possible to import music back from android to PC? It was so, I decided to reinstall Windows and format the disk. After I downloaded spotify to my compu...

Jeremy

Spotify Legend

2113 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Superuser Contribution application does not resume playback after the call

PlanPremiumCountryCzechDeviceXiaomi A2 LiteOperating SystemAndroid 10 My Question or IssueIt does not matter if conected wire or bluetooth headphones. If the phone rings during playback, the application closes and playback does not resume. Only Spoti...

Visitor

    Plan Premium Country Czech Device Xiaomi A2 Lite Operating System Android 10   My Question or Issue It does not matter if conected wire or bluetooth headphones. If the ...

Alex

Spotify Legend

362 Views

1 replies

0 likes

  • 362 Views
  • 1 replies
  • 0 likes

Superuser Contribution Podcast don't start playing

PlanPremiumCountryGermanyDeviceGoogle Pixel 4XLSpotify WebAppOperating SystemAndroid 11Windows 10 My Question or IssueI can't listen to podcasts. They're always lagging or dont even start playing. Music works fine both on my Phone and on my Laptop. E...

Newbie

Plan Premium Country Germany Device Google Pixel 4XL Spotify WebApp Operating System Android 11 Windows 10   My Question or Issue I can't listen to podcasts. They're always lagging...

Jeremy

Spotify Legend

327 Views

1 replies

0 likes

  • 327 Views
  • 1 replies
  • 0 likes

Superuser Contribution Remove podcast sections from home screen

i don’t listen to podcasts and would rather not see them on the Home Screen. Podcasts currently take up two thirds of my Home Screen. Please provide a method for removing podcasts from the Home Screen.

Music Fan

i don’t listen to podcasts and would rather not see them on the Home Screen. Podcasts currently take up two thirds of my Home Screen. Please provide a method for removing podcasts from the Home Scree...

Weedlord666

Music Fan

982 Views

2 replies

1 likes

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  • 2 replies
  • 1 likes

Superuser Contribution Google assistant does not recognize spotify as music provider

PlanPremiumCountrySloveniaDevicePixel 4aOperating SystemAndroid 11Spotify verision8.5.89.901 IssueGoogle assistant does not recognize spotify as music provider (see screenshot 1). When I ask google assistant to play a song it tells me that it is only...

Music Fan

Plan Premium Country Slovenia Device Pixel 4a Operating System Android 11 Spotify verision 8.5.89.901   Issue Google assistant does not recognize spotify as music provider (see scree...

kevinkoo

Newbie

9439 Views

26 replies

0 likes

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Superuser Contribution Hidden songs are still played via Connect/Chromecast

Why are Songs i have hidden from a playlist still played when i do streaming via Connect or Chromecast. This is super annoying. It works perfectly when listening on my iPhone/Mac directly

Casual Listener

Why are Songs i have hidden from a playlist still played when i do streaming via Connect or Chromecast. This is super annoying. It works perfectly when listening on my iPhone/Mac directly  &nbs...

Eni

Moderator

801 Views

3 replies

1 likes

  • 801 Views
  • 3 replies
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[Android][Connect] Moved country but data from other country - location problem

Hello, I moved from the UK to Switzerland 9 months ago and was using spotify free without problems. I've now updated the location to Switzerland, but the data is still coming from my UK sim card so I think spotify is confused. I need to keep this set...

Visitor

Hello, I moved from the UK to Switzerland 9 months ago and was using spotify free without problems. I've now updated the location to Switzerland, but the data is still coming from my UK sim card so I...

278 Views

0 replies

0 likes

Android
Connect
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Superuser Contribution Don’t show podcasts

I don’t listen to podcasts. Over half of my Home Screen is podcasts. I don’t want to see podcasts or podcast recommendations on my Home Screen.

Music Fan

I don’t listen to podcasts. Over half of my Home Screen is podcasts. I don’t want to see podcasts or podcast recommendations on my Home Screen. 

Weedlord666

Music Fan

921 Views

2 replies

7 likes

  • 921 Views
  • 2 replies
  • 7 likes

Superuser Contribution Data being used playing downloaded music

PlanPremiumCountryUSADevicePixel 3Operating SystemAndroid 11 My Question or IssueWhen playing downloaded albums or playlists in my car, network data is being used. It didn't start doing this until recently, after an update I guess.Please fix asap as ...

Regular

Plan Premium Country USA Device Pixel 3 Operating System Android 11   My Question or Issue When playing downloaded albums or playlists in my car, network data is being used. It didn't ...

godzero

Regular

1072 Views

6 replies

0 likes

  • 1072 Views
  • 6 replies
  • 0 likes