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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118032 Views

27 replies

4 likes

  • 118032 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

237575 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 237575 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

598331 Views

79 replies

3 likes

  • 598331 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

490908 Views

581 replies

42 likes

Account
Free
  • 490908 Views
  • 581 replies
  • 42 likes

Superuser Contribution playlist description

Plan: premiumDevice: Samsung A3Operating system: Android Issue: the full description on Android on the mobile app won't show - it shows only pieces, and won't expand when clicked upon either. The only time the description shows is when I press "edit"...

Newbie

Plan: premium Device: Samsung A3 Operating system: Android   Issue: the full description on Android on the mobile app won't show - it shows only pieces, and won't expand when ...

Eni

Moderator

971 Views

1 replies

3 likes

Android
bug
  • 971 Views
  • 1 replies
  • 3 likes

Superuser Contribution Music constantly skipping on bluetooth s21 ultra

I recently got the s21 ultra 5g, I upgraded from a s10+. On the s10+ I had 0 issues. But now on the s21, spotify is unusable when connecting to my car on Bluetooth. The music is constantly skipping cutting in and out almost every 10 to 20 seconds. Bu...

Casual Listener

I recently got the s21 ultra 5g, I upgraded from a s10+. On the s10+ I had 0 issues. But now on the s21, spotify is unusable when connecting to my car on Bluetooth. The music is constantly skipping c...

CarlosE

Spotify Legend

1620 Views

3 replies

0 likes

  • 1620 Views
  • 3 replies
  • 0 likes

Superuser Contribution Home screen only suggest 1 album per category

PlanPremiumCountryAustraliaDeviceOppo Reno ZOperating SystemAndroid 10, Color OS 7.1 My Question or IssueMy Spotify Home Screen recently changed and only shows one album/single per category. For example, New Releases For You only shows one album with...

Regular

  Plan Premium Country Australia Device Oppo Reno Z Operating System Android 10, Color OS 7.1   My Question or Issue My Spotify Home Screen recently changed and only shows one a...

Jeremy

Spotify Legend

2510 Views

12 replies

2 likes

  • 2510 Views
  • 12 replies
  • 2 likes

Superuser Contribution Search button

Hello,i recently purchased an android radio, and when using the spotify app, there is no Home or Search button to the left, only 'my library" anybody know how i can search for songs ?

Newbie

Hello, i recently purchased an android radio, and when using the spotify app, there is no Home or Search button to the left, only 'my library" anybody know how i can search for songs ?  

MafeG

Spotify Legend

863 Views

1 replies

0 likes

  • 863 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify app reports storage use incorrectly

PlanPremiumDeviceSamsung Galaxy S20, no SD cardOperating SystemAndroid 11, One UI 3.1 There is a bug with storage report or usage in Spotify application.In my case the app reports that downloads take up 8.7GB and cache is basically empty when in real...

Newbie

Plan Premium Device Samsung Galaxy S20, no SD card Operating System Android 11, One UI 3.1   There is a bug with storage report or usage in Spotify application. In my case the app report...

MafeG

Spotify Legend

977 Views

1 replies

0 likes

  • 977 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Android][Podcasts] Sort Podcasts by Release Date

Please let us sort podcasts on mobile by the most recent episode release! I had it on mobile before the last recent update and can't sort that way now. Thanks

Visitor

Please let us sort podcasts on mobile by the most recent episode release! I had it on mobile before the last recent update and can't sort that way now. Thanks

MafeG

Spotify Legend

3470 Views

3 replies

3 likes

Android
Podcasts
  • 3470 Views
  • 3 replies
  • 3 likes

Superuser Contribution Xiaomi 11i dark mode and dark theme with Spotify get invisible button play

Fix this, doing test again. Button "Play" have same "background" color and color solid inside. In dark mode I have whole white color button "Play"

Newbie

Fix this, doing test again. Button "Play" have same "background" color and color solid inside. In dark mode I have whole white color button "Play" 

CarlosE

Spotify Legend

971 Views

1 replies

0 likes

  • 971 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlist sorting not working on Android

PlanPremiumCountryNorwayDeviceSony Xperia XZ1Operating SystemAndroid My Question or IssueWhen I select Your Library in Spotify on my Android phone, I always want to see my playlists, and I always want to see them ordered as _I_ ordered them. It _usua...

Music Fan

Plan Premium Country Norway Device Sony Xperia XZ1 Operating System Android   My Question or Issue When I select Your Library in Spotify on my Android phone, I always want to see my pl...

Svish

Music Fan

895 Views

2 replies

0 likes

  • 895 Views
  • 2 replies
  • 0 likes

Superuser Contribution Bug: downloaded podcasts aren't available in Airplane Mode

PlanPremiumCountryUSADeviceLG G5Operating SystemAndroid 7.0 Spotify version: 8.6.70.1102 My Question or Issue On Wednesday I downloaded several podcasts in preparation for a long flight. (Airplane Mode the whole time, no Wi-Fi.) I was able to access ...

Casual Listener

  Plan Premium Country USA Device LG G5 Operating System Android 7.0   Spotify version: 8.6.70.1102   My Question or Issue   On Wednesday I downloaded several podcas...

Jeremy

Spotify Legend

1834 Views

1 replies

0 likes

  • 1834 Views
  • 1 replies
  • 0 likes

Superuser Contribution Discover weekly is filled with songs that are already disliked

PlanPremiumCountry DeviceRedmi note 7Operating SystemAndroid My Question or IssueHey my Discover weekly playlist is getting more and more filled with songs i already disliked. First it was 1 or 2, which i thought was weird but now its up to 12. Do i ...

Newbie

Plan Premium Country   Device Redmi note 7 Operating System Android   My Question or Issue Hey my Discover weekly playlist is getting more and more filled with songs i already dis...

MafeG

Spotify Legend

785 Views

1 replies

0 likes

  • 785 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Android][Other] No internet connection

Over and over again, I get the message "No internet connection". 1.000 MBit Download seems not to be enough.Youtube, Chrome, Signal, Whatsapp, and all other Apps have no issues. But the music streaming App Spotify seems to be very picky.

Roadie

Over and over again, I get the message "No internet connection". 1.000 MBit Download seems not to be enough. Youtube, Chrome, Signal, Whatsapp, and all other Apps have no issues. But the music strea...

Eni

Moderator

815 Views

2 replies

0 likes

Android
Other
  • 815 Views
  • 2 replies
  • 0 likes

Superuser Contribution App freezes and crashes all the time

PlanPremiumCountryGermanyDeviceHuawei P20 liteOperating SystemAndroid 10 My Question or IssueMy app has been freezing and crashing almost non-stop lately, so please help me: 1. I often have to open Spotify 4 - 6 times because it completely freezes up...

Visitor

Plan Premium Country Germany Device Huawei P20 lite Operating System Android 10   My Question or Issue My app has been freezing and crashing almost non-stop lately, so please help me: ...

Eni

Moderator

3450 Views

6 replies

0 likes

Crash
freeze
locked screen
podcast
start
  • 3450 Views
  • 6 replies
  • 0 likes

Superuser Contribution Progress bar not being updated on Audi MMI

PlanPremium CountryPortugal DeviceBlackview BV9800 Pro Operating SystemAndroid Pie IssueHi there!I've been using Spotify connect to my car via Bluetooth since 2017 and I've never had this problem... Somehow the sync of the progress data is broken.I'm...

Casual Listener

Plan Premium   Country Portugal   Device Blackview BV9800 Pro   Operating System Android Pie   Issue Hi there!I've been using Spotify connect to my car via Bluet...

Alex

Spotify Legend

851 Views

1 replies

0 likes

  • 851 Views
  • 1 replies
  • 0 likes

Song randomly stops playing?

I've got a premium account and on my Android app a song plays and randomly stops at around 10 seconds in. It plays fine through my Alexa though. I've tried to clear some cache (about 3 times already) and it's still happening. Will it not work coz I h...

Newbie

I've got a premium account and on my Android app a song plays and randomly stops at around 10 seconds in. It plays fine through my Alexa though. I've tried to clear some cache (about 3 times already)...

navharsh

Casual Listener

743 Views

1 replies

0 likes

  • 743 Views
  • 1 replies
  • 0 likes

Superuser Contribution I don't know how to add Spotify to my Samsung Galaxy A32 home screen.

PlanFree/PremiumCountry DeviceSamsung Galaxy A32Operating SystemAndroid 11 My Question or IssueHow do I add Spotify to my Samsung Galaxy A32 home screen? The app is installed on my phone, but in order to launch it I have to go into settings and searc...

Newbie

Plan Free/Premium Country   Device Samsung Galaxy A32 Operating System Android 11   My Question or Issue How do I add Spotify to my Samsung Galaxy A32 home screen? The app is inst...

Eni

Moderator

1039 Views

1 replies

0 likes

  • 1039 Views
  • 1 replies
  • 0 likes

Superuser Contribution Recommended Playlists/songs algorithm by time of day

I listen to sleep music ever night in bed, however this is nothing like the kind of music I like to listen to during the day or during awake hours. The large majority of all my recommended music is thus sleep music - not what I want. Seems like there...

Casual Listener

I listen to sleep music ever night in bed, however this is nothing like the kind of music I like to listen to during the day or during awake hours.  The large majority of all my recommended musi...

CarlosE

Spotify Legend

1947 Views

3 replies

0 likes

  • 1947 Views
  • 3 replies
  • 0 likes

Superuser Contribution Downloaded music does not play without a data connection

I use the Android app to listen to music when I go skiing, and there isn't a good enough signal to get a data connection on my cell phone. I download albums, podcasts, and playlists to listen to during these times. When I go to select a new set of do...

Music Fan

I use the Android app to listen to music when I go skiing, and there isn't a good enough signal to get a data connection on my cell phone.  I download albums, podcasts, and playlists to listen t...

Eni

Moderator

936 Views

3 replies

0 likes

  • 936 Views
  • 3 replies
  • 0 likes

Superuser Contribution [Android][Other] rewind

The rewind slider is not visible in any tracks. dark theme android. !!! It is extremely inconvenient to rewind, the slider is very small and cannot be seen at all, it merges with the line and with the background.

Newbie

The rewind slider is not visible in any tracks. dark theme android. !!! It is extremely inconvenient to rewind, the slider is very small and cannot be seen at all, it merges with the line and with th...

CarlosE

Spotify Legend

645 Views

1 replies

0 likes

Android
Other
  • 645 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Android] LYRICS

LYRICS!!!I'M THE TYPE OF PERSON THAT DOESN'T HEAR THE LYRICS TO SONGS VERY WELL......I HEAR THE BEAT MORESO, BUT I HAVE TO OFTEN GO TO A SECONDARY WEBSITE TO PULL UP THE LYRICS. I THINK IT WOULD BE FANTASTIC IF I HAD THE OPTION TO PULL UP A LYRICS OP...

Visitor

LYRICS!!! I'M THE TYPE OF PERSON THAT DOESN'T HEAR THE LYRICS TO SONGS VERY WELL......I HEAR THE BEAT MORESO, BUT I HAVE TO OFTEN GO TO A SECONDARY WEBSITE TO PULL UP THE LYRICS.  I THINK IT WO...

CarlosE

Spotify Legend

774 Views

3 replies

0 likes

Android
  • 774 Views
  • 3 replies
  • 0 likes

Superuser Contribution [Android][Developer] Screen rotate

Initially when in car mode, I'd place my phone on its side and the screen would turn also, so to display contents in the rotated view. Not sure if an update happened, but now the screen doesn't rotate. Was so much easier to be able to use the minimal...

Newbie

Initially when in car mode, I'd place my phone on its side and the screen would turn also, so to display contents in the rotated view. Not sure if an update happened, but now the screen doesn't rotat...

Mihail

Spotify Legend

786 Views

1 replies

1 likes

Android
Developer
  • 786 Views
  • 1 replies
  • 1 likes