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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 839798 Views
  • 11 replies
  • 48 likes
  • Android
    Guide
    Troubleshooting
  • 839798 Views
  • 11 replies
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Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Ivan
  • Spotify Legend
  • 13615 Views
  • 1 replies
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  • 13615 Views
  • 1 replies
  • 0 likes

Solved!! An especific song always crash with 10 seconds playing

PlanPremiumCountryBrazilDeviceXiaomi Mi a2Operating SystemAndroid 9 My Question or IssueA few days ago this music (Skin-Dijon) starts to crash always with 10 seconds, I tried to clean the cache and storage, I tried to uninstall and install again, but...

  • Casual Listener
  •   Plan Premium Country Brazil Device Xiaomi Mi a2 Operating System Android 9   My Question or Issue A few days ago this music (Skin-Dijon) starts to crash always with 10 seconds,...
  • Bittencourt
  • Spotify Star
  • 691 Views
  • 3 replies
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  • 691 Views
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Superuser Contribution Specific podcast won't play

PlanPremiumCountryUSADevice: Samsung Galaxy 9 One specific Podcast, Be Scared, has issues either or loading or flat out playing. I've uninstalled and re-installed the Spotify software on my phone and still no dice. In the past I've experienced delays...

  • Visitor
  • Plan Premium Country USA Device:  Samsung Galaxy 9   One specific Podcast, Be Scared, has issues either or loading or flat out playing. I've uninstalled and re-installed the Spotify ...
  • Mario
  • Spotify Legend
  • 322 Views
  • 1 replies
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  • 322 Views
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Play "local files" from PC on my mobile device

PlanPremiumCountryGermanyDeviceOnePlus 7 ProOperating SystemAndroid 10 / Oxygen OS 10.0.3 My Question or IssueWhenever I put local songs in a playlist on my PC and download the playlist on my Phone, I can't play them on my mobile device like it used ...

  • Newbie
  • Plan Premium Country Germany Device OnePlus 7 Pro Operating System Android 10 / Oxygen OS 10.0.3   My Question or Issue Whenever I put local songs in a playlist on my PC and download t...
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  • 233 Views
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Superuser Contribution I can't share to Instagram Story

PlanFreeCountryPolandDeviceHuawei P30 ProOperating SystemAndroid 10 My Question or IssueHi all, I tryed all tips from internet like clear cache in Instagram and Spotify app and reinstalling them. Still I don't have option to share on Instagram story....

  • Casual Listener
  •   Plan Free Country Poland Device Huawei P30 Pro Operating System Android 10   My Question or Issue Hi all,  I tryed all tips from internet like clear cache in Instagram an...
  • EmilLipski
  • Casual Listener
  • 1019 Views
  • 5 replies
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  • 1019 Views
  • 5 replies
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Superuser Contribution Songs stuck during playing

PlanPremiumCountryGreeceDevice(beelink media player)Operating System(Android ) My Question or IssueI have a problem with spotify..When i am listening, songs are stucking for a little during playing and continue.This happens every 5 minutes more or le...

  • Visitor
  • Plan Premium Country Greece Device (beelink media player) Operating System (Android )   My Question or Issue I have a problem with spotify..When i am listening, songs are stucking for ...
  • Mario
  • Spotify Legend
  • 340 Views
  • 3 replies
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  • 340 Views
  • 3 replies
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Solved!!Superuser Contribution How to enable Lock Screen widget?

PlanFreeCountryThailandDevicevivo Y53Operating SystemAndroid 6.0.1 My Question or IssueAs the subject said, I cannot enable the lock screen.

  • Casual Listener
  •   Plan Free Country Thailand Device vivo Y53 Operating System Android 6.0.1   My Question or Issue As the subject said, I cannot enable the lock screen.
  • Ivan
  • Spotify Legend
  • 15707 Views
  • 2 replies
  • 0 likes
  • 15707 Views
  • 2 replies
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Solved!! Local songs won't work on phone

PlanPremiumCountrySwedenDeviceHuawei LYO-L21Operating SystemAndroid 5.1 My Question or IssueWhenever I add local songs to my phone, they get broken and garbled. All songs work just fine on my desktop app, but as soon as they're downloaded to the phon...

  • Casual Listener
  • Plan Premium Country Sweden Device Huawei LYO-L21 Operating System Android 5.1   My Question or Issue Whenever I add local songs to my phone, they get broken and garbled. All songs wor...
  • Poke_Freak
  • Casual Listener
  • 269 Views
  • 1 replies
  • 0 likes
  • 269 Views
  • 1 replies
  • 0 likes

Playlist

PlanPremiumCountryBrazilDeviceSamsung Galaxy A70Operating SystemAndroid 9 My Question or IssueWhy my playlist isn't blocking or advising me to put the same music in the playlist. I could discover by myself, so don't need to awnser. Thanks for the ate...

  • Newbie
  • Plan Premium Country Brazil Device Samsung Galaxy A70 Operating System Android 9   My Question or Issue Why my playlist isn't blocking or advising me to put the same music in&nbsp...
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  • 131 Views
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Landscape mode during play. Spotify devs, get you heads out of your nether regions and fix this.

PlanPremiumCountryU.S.DeviceMot Z4Operating SystemPIE My Question or IssueNo one likes the landscape mode during play so fix the bl00dy thing. There are too many streaming options to suffer this nonsense much longer. Whilst driving it is also a DANGE...

  • Regular
  • Plan Premium Country U.S. Device Mot Z4 Operating System PIE   My Question or Issue No one likes the landscape mode during play so fix the bl00dy thing. There are too many streaming op...
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  • 486 Views
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Help me

Hi I did the trial for the premium membership and I have been getting charged the £9.99 fee per month. My problem is that I try to go to subscriptions as directed to cancel my subscription but according to that page I am on a FREE account. I cannot c...

  • Visitor
  •   Hi I did the trial for the premium membership and  I have been getting charged the £9.99 fee per month. My problem is that I try to go to subscriptions as directed to cancel my subscript...
  • Brunelicia
  • Spotify Star
  • 394 Views
  • 1 replies
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  • 394 Views
  • 1 replies
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Solved!! Why some songs in my premium account not available?

PlanPremiumCountryEgypt DeviceInfinix hot 4 556xOperating SystemAndroid Cham My Question or IssueHi ☺I discovered in my premium accountSome songs not available that I can't able to play this songs and searching on itExamplehttps://open.spotify.com/al...

  • Regular
  •   Plan Premium Country Egypt   Device Infinix hot 4 556x Operating System Android Cham   My Question or Issue Hi ☺ I discovered in my premium account Some songs not avail...
  • Bittencourt
  • Spotify Star
  • 538 Views
  • 3 replies
  • 0 likes
  • something’s wrong
  • 538 Views
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App is just plain bad Tech

PlanPremiumCountryColombiaDeviceRedmi note 4x, Redmi note 7, Redmi note 8 pro, iPhone 6 plusOperating SystemiOS, Android My Question or IssueThis app... I don't want to be mean or anything, but... It's garbage. You need to redesign it from scratch. I...

  • Visitor
  • Plan Premium Country Colombia Device Redmi note 4x, Redmi note 7, Redmi note 8 pro, iPhone 6 plus Operating System iOS, Android   My Question or Issue This app... I don't want to be me...
  • and7eh
  • Newbie
  • 564 Views
  • 1 replies
  • 4 likes
  • Bug Playlist
    bugs
    Bugs issues
    errors
  • 564 Views
  • 1 replies
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Years later, still no IG story for android

PlanPremiumCountryPhilippinesDeviceVivo V7Operating SystemAndroid 8.1.0 My Question or IssueIt's been more than a year and I still can't regularly put Spotify songs on my IG stories. Last 2018, they said it was a temporary test. How long is this test...

  • Visitor
  • Plan Premium Country Philippines Device Vivo V7 Operating System Android 8.1.0   My Question or Issue It's been more than a year and I still can't regularly put Spotify songs on my IG ...
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  • 472 Views
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Spotify fails to launch over Bluetooth in the car with Android Auto

Plan PremiumDevice: Samsung S10Operating System: Android ver 10My Question or Issue Spotify would fail to launch when connected to Bluetooth in my car with android auto.I would get a quick message about “in the car? Use the auto app”, then it would s...

  • Visitor
  • Plan Premium Device:  Samsung S10 Operating System: Android ver 10 My Question or Issue   Spotify would fail to launch when connected to Bluetooth in my car with android...
  • 388 Views
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  • Android
    auto
    bluetooth
    fail
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Can't Add Songs which aren't in some playlist to Queue

PlanFreeCountryIndiaDeviceAsus Zenfone Max Pro M1Operating SystemAndroid 9Spotify Version: 8.5.44.913 My Question or Issue I had tried re-installing Spotify, still, I'm not able to add the songs into the queue which are not in any playlists, i.e if I...

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  • Casual Listener
  • Plan Free Country India Device Asus Zenfone Max Pro M1 Operating System Android 9 Spotify Version: 8.5.44.913   My Question or Issue  I had tried re-installing Spotify, still,...
  • 358 Views
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  • 358 Views
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Superuser Contribution Poor shuffle /random play.

PlanPremiumCountry Device(Samsung Galaxy 9,)Operating SystemAndroid Oreo My Question or IssueOut of a 100 song playlist some songs never get played some get played too often. This is an ongoing problem that should be an easy fix.

  • Regular
  • Plan Premium Country   Device (Samsung Galaxy 9,) Operating System Android Oreo   My Question or Issue Out of a 100 song playlist some songs never get played some get played...
  • Xenia
  • Moderator
  • 443 Views
  • 1 replies
  • 0 likes
  • shuffle
  • 443 Views
  • 1 replies
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Superuser Contribution [Redmi 6 Global] Spotify Freezing when I press 3 Dots

Plan: PremiumCountry: ItalyDevice: Xiaomi Redmi 6 GlobalSystem: Android 9 Spotify freezing when I press 3 dots on playlist and song information Last version of Spotify

  • Casual Listener
  • Plan: Premium Country: Italy Device: Xiaomi Redmi 6 Global System: Android 9   Spotify freezing when I press 3 dots on playlist and song information   Last version of Spotify  
  • Xenia
  • Moderator
  • 562 Views
  • 3 replies
  • 0 likes
  • 562 Views
  • 3 replies
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Some titles not available on one device, but available on another

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHi GuysI have a Premium Account, we use Premium family. On my Kids' android device there are ...

  • Newbie
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Hi Guys...
  • 185 Views
  • 0 replies
  • 0 likes
  • available
  • 185 Views
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Solved!!Superuser Contribution Can't view or edit queue on Spotify Android

PlanFreeCountryIndiaDeviceAsus Zenfone Max pro M1Operating SystemAndroid Pie My Question or IssueI have added some songs to queue. But I can't edit or sort the songs in the queue on my mobile phone. I can't find any option for viewing or editing queu...

  • Casual Listener
  •   Plan Free Country India Device Asus Zenfone Max pro M1 Operating System Android Pie   My Question or Issue I have added some songs to queue. But I can't edit or sort the songs ...
  • akash_tadwai
  • Casual Listener
  • 8822 Views
  • 2 replies
  • 0 likes
  • Spotify India
  • 8822 Views
  • 2 replies
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Now Playing - Jump to Song

PlanPremiumCountryUSA Device(Pixel 3 XL)Operating System(Android 10) My Question or Issue Is there a way to jump to the song currently playing in any playlist? I hate having to scroll forever in some big playlists to find the song that is currently p...

  • Visitor
  • Plan Premium Country USA   Device (Pixel 3 XL) Operating System (Android 10)   My Question or Issue   Is there a way to jump to the song currently playing in any playlist? ...
  • 219 Views
  • 0 replies
  • 3 likes
  • 219 Views
  • 0 replies
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