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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

106505 Views

26 replies

3 likes

  • 106505 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

215978 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 215978 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

569290 Views

78 replies

3 likes

  • 569290 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

469508 Views

577 replies

40 likes

Account
Free
  • 469508 Views
  • 577 replies
  • 40 likes

Superuser Contribution "choose music" tab in car mode not working while offline

PlanPremiumCountryEgyptDeviceSamsung Note 10 LiteOperating SystemAndroid My Question or IssueThe "choose music" tab in car mode allows me to switch between playlists and albums without looking at the phone, but the problem is that the "choose music" ...

Newbie

Plan Premium Country Egypt Device Samsung Note 10 Lite Operating System Android   My Question or Issue The "choose music" tab in car mode allows me to switch between playlists and albu...

CarlosE

Spotify Legend

1264 Views

5 replies

1 likes

  • 1264 Views
  • 5 replies
  • 1 likes

Superuser Contribution Can't download the app and play songs on browser, HUAWEI MediaPad

PlanPremiumCountryJapaneDevice(HUAWEI MediaPad M3 Lite 10)Operating System(Android 7.0) My Question or IssueI tired to download the app and play songs on browser (Chrome) but both didn't work. When I tried to download the app, the google play says "n...

Casual Listener

Plan Premium Country Japane Device (HUAWEI MediaPad M3 Lite 10) Operating System (Android 7.0)   My Question or Issue I tired to download the app and play songs on browser (Chrome) but...

Kento

Casual Listener

980 Views

2 replies

0 likes

  • 980 Views
  • 2 replies
  • 0 likes

Superuser Contribution Can't play some songs

For a few weeks now I've unable to play a lot of songs especially from my playlists. I had to start using Spotify web on my laptop to play most but then i realized yesterday that the same problem started there as well. I have restarted my phone sever...

Newbie

For a few weeks now I've unable to play a lot of songs especially from my playlists. I had to start using Spotify web on my laptop to play most but then i realized yesterday that the same problem sta...

MafeG

Spotify Legend

875 Views

1 replies

2 likes

  • 875 Views
  • 1 replies
  • 2 likes

Solved!! Public playlists do not appear when viewing my profile

PlanPremiumCountryHungaryDeviceSamsung Galaxy Note20 Ultra 5GOperating SystemAndroid 11OneUI 3.1 My Question or IssueHi! I've recently read a thread of this exact issue, and OP found out that setting their playlists to Private then Public again resol...

Casual Listener

Plan Premium Country Hungary Device Samsung Galaxy Note20 Ultra 5G Operating System Android 11 OneUI 3.1   My Question or Issue Hi! I've recently read a thread of this exact issue, an...

domadmiralis

Casual Listener

1166 Views

2 replies

0 likes

Android
Public Playlists
Public Profile
  • 1166 Views
  • 2 replies
  • 0 likes

Superuser Contribution How to disable volume button use when spotify is in background (especially with spotify connect)?

When using Spotify, the volume control via hardware buttons superimposses with other apps in foreground.Is there a way to deactivate this behaviour?It is especially problematic when combined with using spotify connect, changing the volume of remote s...

Newbie

When using Spotify, the volume control via hardware buttons superimposses with other apps in foreground. Is there a way to deactivate this behaviour? It is especially problematic when combined with...

Alex

Spotify Legend

4371 Views

5 replies

4 likes

  • 4371 Views
  • 5 replies
  • 4 likes

Superuser Contribution [android] Not the right version

PlanPremiumCountryGermanyDeviceZTE blade V10Operating SystemAndroid 9 My Question or IssueSo my Spotify does not appear to have the right version. It shows the newest version but it still has the layout and progression bar of the old one. It doesn't ...

Newbie

Plan Premium Country Germany Device ZTE blade V10 Operating System Android 9   My Question or Issue So my Spotify does not appear to have the right version. It shows the newest version...

Alex

Spotify Legend

820 Views

1 replies

0 likes

Android
  • 820 Views
  • 1 replies
  • 0 likes

Superuser Contribution SPOTIFY KEEPS ON SHUTTING DOWN

PlanPremiumCountrySpain DeviceSamsung Galaxy Edge 7Operating SystemAndroid Oreo 8.0Samsung Experience Version 9.0 My Question or IssueThe Spotify app keeps on shutting down. I already tried to:Delate data and cache, delate some specific files on the ...

Casual Listener

Plan Premium Country Spain   Device Samsung Galaxy Edge 7 Operating System Android Oreo 8.0 Samsung Experience Version 9.0   My Question or Issue The Spotify app keeps on shutti...

Ver

Spotify Legend

4074 Views

5 replies

8 likes

shut down
  • 4074 Views
  • 5 replies
  • 8 likes

Superuser Contribution Podcasts won't play

PlanPremiumCountryPhilippinesDeviceHuawei YII6Operating System(Android Oreo My Question or IssuePodcasts won't play but it worked fine two days ago. Keep getting "Something went wrong" error message when I try to open any podcast. Music works fine. R...

Casual Listener

Plan Premium Country Philippines Device Huawei YII6 Operating System (Android Oreo   My Question or Issue Podcasts won't play but it worked fine two days ago. Keep getting "Somet...

jamesandreson21

Newbie

6554 Views

10 replies

4 likes

  • 6554 Views
  • 10 replies
  • 4 likes

Superuser Contribution Chromecast problems

PlanPremium CountryBrazil DeviceChromecast 2Gen and 3Gen, Moto G5Plus, Samsung J3Pro, Samsung A32, Samsung A71 Operating SystemAndroid 8 and 11 My Question or IssuePlayback is unstable on Chromecast. More often than not, selecting a Chromecast on the...

Casual Listener

Plan Premium   Country Brazil   Device Chromecast 2Gen and 3Gen, Moto G5Plus, Samsung J3Pro, Samsung A32, Samsung A71    Operating System Android 8 and 11   My Qu...

CarlosE

Spotify Legend

2720 Views

3 replies

0 likes

  • 2720 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Can't connect to facebook mi11 (MIUI 12.5.5)

PlanPremiumCountrySrilankaDeviceXiaomi mi 11 Global (MIUI 12.5.5)Operating SystemAndroid 11 My Question or IssueI tried to connect to Facebook to find my friends. After I touch connect facebook button its opens up another loading screen and it automa...

Regular

Plan Premium Country Srilanka Device Xiaomi mi 11 Global (MIUI 12.5.5) Operating System Android 11   My Question or Issue I tried to connect to Facebook to find my friends. After I tou...

Alex

Spotify Legend

3159 Views

11 replies

0 likes

  • 3159 Views
  • 11 replies
  • 0 likes

Superuser Contribution Crime Junki Podcast Not Playing

PlanPremiumCountryColombia DeviceOnePlus 8 ProOperating SystemAndroid 11 My Question or IssueSince Yesterday I can't play Crime Junkie Podcast, all the episodes won' load, but the rest of the podcast load without problem, the songs also works fine. I...

Newbie

Plan Premium Country Colombia   Device OnePlus 8 Pro Operating System Android 11   My Question or Issue Since Yesterday I can't play Crime Junkie Podcast, all the episodes won' l...

Jeremy

Spotify Legend

2332 Views

4 replies

0 likes

  • 2332 Views
  • 4 replies
  • 0 likes

Superuser Contribution Cannot join Duo playlist bug

PlanPremiumCountrySlovakiaDeviceSamsung Galaxy Note10Operating SystemAndroid Oreo My Question or IssueI have an issue with my duo playlist. All the songs are from my friend, and when I click on the playlist I get a pop-up message: Join your Duo Mix t...

Casual Listener

Plan Premium Country Slovakia Device Samsung Galaxy Note10 Operating System Android Oreo   My Question or Issue I have an issue with my duo playlist. All the songs are from my fri...

CarlosE

Spotify Legend

1265 Views

5 replies

1 likes

  • 1265 Views
  • 5 replies
  • 1 likes

Solved!! [Samsung] Spotify Connect volume control problem

Hi, I have a Samsung HW-MS550 and HW-MS650 soundbar and both soundbars have a serious volume control problem when using Spotify Connect.When I try to change the volume from inside the Spotify app, the soundbars increase the volume with increments of ...

Regular

Hi,   I have a Samsung HW-MS550 and HW-MS650 soundbar and both soundbars have a serious volume control problem when using Spotify Connect. When I try to change the volume from inside the Spot...

Dennis1579

Gig Goer

10704 Views

13 replies

4 likes

  • 10704 Views
  • 13 replies
  • 4 likes

Superuser Contribution Nest Wifi not available in my "Connect to" list anymore

Hi, for a couple of weeks now my Nest Wifi point is not available in the "Connect to" list . I can't cast my audio there. Anyone can help on that? Thanks

Casual Listener

Hi, for a couple of weeks now my Nest Wifi point is not available in the "Connect to" list . I can't cast my audio there. Anyone can help on that?  Thanks  

Alex

Spotify Legend

1653 Views

5 replies

0 likes

Nest Wifi
  • 1653 Views
  • 5 replies
  • 0 likes

Superuser Contribution Playing offline

PlanFree/PremiumCountryUKDeviceSamsung Galaxy A5Operating SystemAndroid 11 My Question or IssueI download podcasts to listen offline but when I go and hunt for them whilst not connected to the internet the app can't find them. Let me clarify that wit...

Casual Listener

  Plan Free/Premium Country UK Device Samsung Galaxy A5 Operating System Android 11   My Question or Issue I download podcasts to listen offline but when I go and hunt for them w...

Jeremy

Spotify Legend

888 Views

2 replies

0 likes

  • 888 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution APP WILL NOT SAVE TO INTERNAL SD CARD, KEEPS DELETING DATA

This issue has been occurring for many years. Please I am tired of being told that it is my fault and I must uninstall and delete all my data, reinstall, etc the customers should not be punished because the product is faulty. Will this issue ever be ...

Roadie

This issue has been occurring for many years.  Please I am tired of being told that it is my fault and I must uninstall and delete all my data,  reinstall, etc the customers should not be ...

venom400

Roadie

3684 Views

21 replies

1 likes

App & Features
  • 3684 Views
  • 21 replies
  • 1 likes

Superuser Contribution No aparece el widget para controlar música en la pantalla de bloqueo

PlanPremiumCountryMéxicoDeviceMotorola G6Operating SystemAndroid 9 My Question or IssueDesde la última actualización no aparece el widget para controlar la música en la pantalla de bloqueo. Únicamente, la carátula del álbum como fondo de pantalla, pe...

Newbie

  Plan Premium Country México Device Motorola G6 Operating System Android 9   My Question or Issue Desde la última actualización no aparece el widget para controlar la música en ...

MafeG

Spotify Legend

3980 Views

1 replies

0 likes

  • 3980 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Playlist hours different according to the devices.

PlanFreeCountryFranceDeviceSamsung Note 10+, Samsung Galaxy Tab AOperating SystemAndroid 11, Android 10 My IssueI have the same account on both of the devices, and my playlist too. But the number of hours of my playlist on my tablet is 86 hours and o...

Casual Listener

Plan Free Country France Device Samsung Note 10+, Samsung Galaxy Tab A Operating System Android 11, Android 10   My Issue I have the same account on both of the devices, and my playlis...

MafeG

Spotify Legend

3904 Views

7 replies

0 likes

  • 3904 Views
  • 7 replies
  • 0 likes

Superuser Contribution Cannot access spotify account via Google Assistant on Android

Plan : PremiumCountry : ThailandDevice : Galaxy S10+Operating System : Android 11My Question or Issue : I have a Spotify Premium account in Thailand. I have a Galaxy S10+. I am not sure exactly where Google thinks I am; maybe the U.S.? When I go to G...

Newbie

Plan : Premium Country : Thailand Device : Galaxy S10+ Operating System : Android 11 My Question or Issue :  I have a Spotify Premium account in Thailand.  I have a Galaxy S10...

MafeG

Spotify Legend

822 Views

1 replies

0 likes

  • 822 Views
  • 1 replies
  • 0 likes

Superuser Contribution I can't tap on the "liked songs" bottom song when using the searching bar

PlanFreeDeviceRedmi Note 6 ProOperating SystemAndroid Oreo My Question or IssueIf I search for something in the search bar of "liked song" i cant choose the bottom song because the song currently playing is covering it.

Newbie

Plan Free Device Redmi Note 6 Pro Operating System Android Oreo   My Question or Issue If I search for something in the search bar of "liked song" i cant choose the bottom song beca...

MafeG

Spotify Legend

715 Views

2 replies

0 likes

  • 715 Views
  • 2 replies
  • 0 likes