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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

WilhelmReich

Newbie

395012 Views

546 replies

35 likes

Account
Free
  • 395012 Views
  • 546 replies
  • 35 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8400 Views

0 replies

7 likes

  • 8400 Views
  • 0 replies
  • 7 likes

Solved!!Superuser Contribution app glitches / music stops

PlanPremiumCountryUSADevicePixel 5Operating SystemAndroid 11 My Question or IssueHi, premium member for several years with no previous issues. So, when I play a song it will go for a random amount of time, sometimes 20 seconds sometimes a couple minu...

Casual Listener

Plan Premium Country USA Device Pixel 5 Operating System Android 11   My Question or Issue Hi, premium member for several years with no previous issues.  So, when I play a song&nb...

Ver

Spotify Legend

885 Views

3 replies

0 likes

  • 885 Views
  • 3 replies
  • 0 likes

Superuser Contribution -1 Followers Text Bug

DevicePixel 3 XLOperating SystemAndroid 10 My Question or IssueSmall text bug. Resulting in "-1 followers" Go to an artist profile for whom you follow and have liked songs. Unfollow the profile. Go to liked songs and swipe up. Under the artist and fo...

Visitor

Device Pixel 3 XL Operating System Android 10   My Question or Issue Small text bug. Resulting in "-1 followers"   Go to an artist profile for whom you follow and have liked songs. ...

Jeremy

Spotify Legend

533 Views

1 replies

0 likes

-1
Android 10
bug
text
  • 533 Views
  • 1 replies
  • 0 likes

Superuser Contribution Synced offline files won't play without internet connection

Hello! Keep in mind- not a premium user. So, as said above, after I sucessfully sync files from my desktop, they won't play on my android unless there is an internet connection detected. The song names all have a green arrow next to them on my androi...

Casual Listener

Hello!   Keep in mind- not a premium user.   So, as said above, after I sucessfully sync files from my desktop, they won't play on my android unless there is an internet connection ...

Jeremy

Spotify Legend

1728 Views

5 replies

0 likes

  • 1728 Views
  • 5 replies
  • 0 likes

Superuser Contribution I made a playlist from local files on my computer and can't get them on my moto g

PlanPremiumCountryUSADeviceMoto G StylusOperating SystemAndroid My Question or IssueI made a playlist on my computer using local files. I want to play it on my phone. The playlist shows up but all the songs are grayed out. When I click the download b...

Newbie

  Plan Premium Country USA Device Moto G Stylus Operating System Android   My Question or Issue I made a playlist on my computer using local files.  I want to play it on my ...

MafeG

Spotify Legend

1134 Views

9 replies

0 likes

  • 1134 Views
  • 9 replies
  • 0 likes

Superuser Contribution Spotify not working properly with Galaxy Buds and Galaxy Active2

PlanPremiumCountryCanadaDeviceNote 10+Operating SystemAndroid 10 My Question or IssueI recently bought the Active 2 and Galaxy Buds. Initially I could control Spotify as intended using the app on the watch or the tap feature on the buds, but not long...

Newbie

Plan Premium Country Canada Device Note 10+ Operating System Android 10   My Question or Issue I recently bought the Active 2 and Galaxy Buds. Initially I could control Spotify as inte...

Ver

Spotify Legend

7951 Views

3 replies

2 likes

  • 7951 Views
  • 3 replies
  • 2 likes

Superuser Contribution Storage Location

PlanFreeCountryUSADevice Galaxy 9Operating System(Android Oreo My Question or IssueStorage location reverts to internal every time th e device restarts.

Music Fan

Plan Free Country USA Device  Galaxy 9 Operating System (Android Oreo   My Question or Issue Storage location reverts to internal every time th e device restarts. 

Alex

Spotify Legend

581 Views

1 replies

0 likes

  • 581 Views
  • 1 replies
  • 0 likes

Superuser Contribution Loud Volume with Spotify app on Chromecast with Google TV

PlanPremiumCountryUSADeviceChromecast with Google TVOperating SystemUnsure but device shows up to date My Question or IssueI just connected a new Google Chromecast with Google TV to my audio/video system. All apps across the system have consistent vo...

Casual Listener

Plan Premium Country USA Device Chromecast with Google TV Operating System Unsure but device shows up to date   My Question or Issue I just connected a new Google Chromecast with Googl...

Alex

Spotify Legend

1885 Views

2 replies

1 likes

  • 1885 Views
  • 2 replies
  • 1 likes

Superuser Contribution Spotify not working on my Samsung Smart TV

PlanPremiumCountryIndonesiaDeviceSamsung Smart TV UA32N4300Operating System My Question or IssueHi Spotify Community,I'm using Samsung Smart TV UA32N4300 and Spotify app worked really fine on my TV but since the last update (26 May 2021) Spotify not ...

Casual Listener

Plan Premium Country Indonesia Device Samsung Smart TV UA32N4300 Operating System     My Question or Issue Hi Spotify Community, I'm using Samsung Smart TV UA32N4300 and Spotif...

Alex

Spotify Legend

7787 Views

7 replies

0 likes

  • 7787 Views
  • 7 replies
  • 0 likes

Submitting bugs/feedback for Spotify Android Automotive app

Can you direct me to where I can submit bugs and feature requests for Spotify Android Automotive? I have a new Volvo XC40 P8. There are issues specific to this platform that I'd like to help out with by submitting feedback/bugs

Casual Listener

Can you direct me to where I can submit bugs and feature requests for Spotify Android Automotive?    I have a new Volvo XC40 P8. There are issues specific to this platform that I'd like t...

dinomight

Spotify Star

748 Views

1 replies

0 likes

Android Automotive
  • 748 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Android] Hide Artist

How about a way we can block artists altogether. Example, i despise KISS but i love the rock mixes. KISS shows up frequently and my only option is to hide song from playlist. It would be awesome if i could block the artist completely. (No disrespect ...

Visitor

How about a way we can block artists altogether. Example, i despise KISS but i love the rock mixes. KISS shows up frequently and my only option is to hide song from playlist. It would be awesome if i...

Eni

Moderator

974 Views

1 replies

3 likes

Android
  • 974 Views
  • 1 replies
  • 3 likes

Superuser Contribution 'Got it we won't play that song again' how ever now the entire album wont play

PlanPremiumCountryAmerica DeviceCustom Ryzen7 Desktop, Windows 10.Pixel 3a XL Operating SystemWindows 10Android 11 My Question or IssueI was listening to https://open.spotify.com/album/668kTZnyhuwOMoIOFhJHKN?si=B0gRx8qVSSe0uOZOocbIjQ&dl_branch=1 and ...

Casual Listener

Plan Premium Country America   Device Custom Ryzen7 Desktop, Windows 10. Pixel 3a XL   Operating System Windows 10 Android 11   My Question or Issue I was listening to&nb...

Jeremy

Spotify Legend

423 Views

1 replies

0 likes

  • 423 Views
  • 1 replies
  • 0 likes

Download song deleted

PlanPremiumCountryCzech RepublicDeviceSamsung Galaxy S10eOperating SystemAndroid 11 My Question or IssueWhen I restart the device, all my downloaded song are deleted and I have to download them again.

Newbie

  Plan Premium Country Czech Republic Device Samsung Galaxy S10e Operating System Android 11   My Question or Issue When I restart the device, all my downloaded song are deleted ...

dinomight

Spotify Star

446 Views

1 replies

0 likes

  • 446 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution 'My Episodes' shows wrong number of episodes

PlanPremiumCountry Devicesony xperia xz2 compactOperating SystemAndroid 10 My Question or IssueThe displayed number of episodes contained in 'My Episodes' is wrong and inconsequent. See my screenshots.

Casual Listener

Plan Premium Country   Device sony xperia xz2 compact Operating System Android 10   My Question or Issue The displayed number of episodes contained in 'My Episodes' is wrong and i...

CarlosE

Spotify Legend

755 Views

2 replies

0 likes

  • 755 Views
  • 2 replies
  • 0 likes

Superuser Contribution Queue bug

PlanPremium CountryFinland Device(Samsung galaxy S10,S20,S20+,A10) Operating System(Android 11) My Question or Issue Hi, There seems to be an issue when moving songs in the queue. Aside from the visual bug seen on the video, if I were to move one mor...

Casual Listener

Plan Premium   Country Finland   Device (Samsung galaxy S10,S20,S20+,A10)   Operating System (Android 11)   My Question or Issue   Hi,    There seem...

CarlosE

Spotify Legend

1493 Views

3 replies

0 likes

  • 1493 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Removing a podcast from downloads does not free data

PlanPremiumCountryUSADevicePixel 5Operating SystemAndroid 11 My Question or IssueIf I go to my phone's settings and go to the "App info" for Spotify, I can see the amount of data used in "Storage & Cache". If I download a podcast, I can see that the ...

Music Fan

Plan Premium Country USA Device Pixel 5 Operating System Android 11   My Question or Issue If I go to my phone's settings and go to the "App info" for Spotify, I can see the amount of ...

Jeremy

Spotify Legend

948 Views

3 replies

0 likes

  • 948 Views
  • 3 replies
  • 0 likes

Superuser Contribution Shield audio stutter - after Spotify Connect

PlanPremiumCountryNetherlands DeviceNvidia shieldOperating SystemAndroid TV My Question or IssueAudio playback is fine on my Nvidia Shield until I open the Spotify app on my phone (and select keep playing on Nvidia Shield) to skip songs etc. After th...

Newbie

Plan Premium Country Netherlands    Device Nvidia shield Operating System Android TV   My Question or Issue Audio playback is fine on my Nvidia Shield until I open the Spoti...

MafeG

Spotify Legend

1466 Views

1 replies

0 likes

  • 1466 Views
  • 1 replies
  • 0 likes

Yesterday's update broke my connect to device feature

Now third attempt to post.... "unexpected error" after clicking submit on the other two. Spotify developers trash??? Latest update to Android has broken my ability to connect to local devices... worked until yesterday's update. Other apps working fin...

Casual Listener

Now third attempt to post.... "unexpected error" after clicking submit on the other two. Spotify developers trash???   Latest update to Android has broken my ability to connect to local device...

MattSuda

Spotify Star

604 Views

3 replies

0 likes

Android
Connect to device
  • 604 Views
  • 3 replies
  • 0 likes

Superuser Contribution [Android][Discover] Daily mixes are too hard to find in new June 2021 UI

With the latest update 8.6.34.749, a new home screen was added with giant oversized tiles. Fine. Not a fan, but these are things I don't get a choice in. Unfortunately, the things I use most often, Daily Mixes (except for Daily Mix 1, in my case), Re...

Casual Listener

With the latest update 8.6.34.749, a new home screen was added with giant oversized tiles. Fine. Not a fan, but these are things I don't get a choice in.   Unfortunately, the things I use most...

Me1izabeth

Music Fan

2156 Views

9 replies

1 likes

Android
  • 2156 Views
  • 9 replies
  • 1 likes

Library contents missing

Hi, we use one Spotify premium account on three Android smartphones. Now the library UI has changed so that I cannot prevously liked albums and playlists on one of the devices. It is also impossible to download and/or like music on said device.

Casual Listener

Hi, we use one Spotify premium account on three Android smartphones. Now the library UI has changed so that I cannot prevously liked albums and playlists on one of the devices. It is also impossible ...

MateusM

Spotify Star

1099 Views

5 replies

0 likes

App & Features
  • 1099 Views
  • 5 replies
  • 0 likes