Shuffle and repeat buttons

[IngeG]

•  

Plan

Free

Country

The Netherlands

Device

Sony Xperia 5 II

Operating System

Android 11

My Question or Issue

Using free Spotify on my laptop or tablet I can use shuffle and repeat on my personal playlists.

In the app on my phone, the shuffle and repeat buttons are gone. 

I checked the free account features on the site and I should be able to use the shuffle and repeat function.

Also on the playing now screen and the more (3 dots) screen, the buttons aren't shown.

[asandmusic]

i have the same issue on my Pixel 5. Songs are shuffling but i do NOT want them to and i cannot turn the shuffle of from my phone anymore. The shuffle control is not showing at all, so it is not an option on my phone anymore.

Super frustrating

also, what does the Play button with the small shuffle icon in it mean? is it a control? or just info?

[Jeremy]

Hi there @IngeG and @asandmusic,

Thank you for reaching out to the Community.

What you both expressing is expected behavior.

The only playing option while being on your mobile phone is shuffle mode. The shuffle and repeat buttons for Discover Weekly playlist are in the 3dots menu (Premium only).

Let us know if we can help you with anything else.

Take care!

[IngeG]

No, the buttons don't show in the discover weekly at the 3 dots. See attachment.

[Jeremy]

Hi again @IngeG,

Thank you for your reply.

This is because you're on our free version as mentioned in my reply above, "(Premium only)".

We hope that this information was helpful.

Let us know if there's anything else we can help you with.

Cheers!

[asandmusic]

i have premium so this is NOT expected for me.

Funny though, the features are back. Maybe an account type sync issue or some features regressed on an update.

[CarlosE]

Hey @asandmusic,

We're glad to know that everything is working as expected now.

If you need anything else, the Community is here for you.

Cheers!