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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

387191 Views

545 replies

34 likes

Account
Free
  • 387191 Views
  • 545 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8037 Views

0 replies

7 likes

  • 8037 Views
  • 0 replies
  • 7 likes

Superuser Contribution songs stop after a few seconds

PlanPremiumCountryGermany DeviceFairphone 2Operating SystemAndroid 9 My Question or IssueSongs stop playing after 7-12 seconds. Even downloaded ones. Totally annoying and sadly not the only problem I've had with spotify over the years. Problem began ...

Casual Listener

Plan Premium Country Germany   Device Fairphone 2 Operating System Android 9   My Question or Issue Songs stop playing after 7-12 seconds. Even downloaded ones. Totally annoying ...

Julian

Moderator

480 Views

1 replies

0 likes

  • 480 Views
  • 1 replies
  • 0 likes

Superuser Contribution genres collection

PlanPremiumCountryRomania My Question or IssueHello, in attachment there are some icons that describe some genres; please help me in order to find and browse all type of genres that Spotify provides. It must be way to search and find all this icons i...

Music Fan

Plan Premium Country Romania   My Question or Issue Hello, in attachment there are some icons that describe some genres; please help me in order to find and browse all type of genres that ...

Mihail

Spotify Legend

946 Views

3 replies

0 likes

Genres & Moods
  • 946 Views
  • 3 replies
  • 0 likes

Superuser Contribution Micro pauses and clicking sound during playback

Got a new Spotify App ugrade yesterday on my HTC One S. After the upgrade the songs are littered with micro pauses and clicking sounds. Does not matter if the song is downloaded or streamed. The background noise and the micro pauses makes listening t...

Casual Listener

Got a new Spotify App ugrade yesterday on my HTC One S. After the upgrade the songs are littered with micro pauses and clicking sounds. Does not matter if the song is downloaded or streamed. T...

Jeremy

Spotify Legend

2253 Views

5 replies

3 likes

  • 2253 Views
  • 5 replies
  • 3 likes

Solved!!Superuser Contribution Can't Sort Playlists

PlanPremiumCountryIsraelDeviceXiaomi Note 9 ProOperating SystemAndroid My Question or IssueAfter the newest update, there's no option to sort playlist.

Casual Listener

Plan Premium Country Israel Device Xiaomi Note 9 Pro Operating System Android   My Question or Issue After the newest update, there's no option to sort playlist.

IdoDavni

Casual Listener

1860 Views

3 replies

0 likes

  • 1860 Views
  • 3 replies
  • 0 likes

Superuser Contribution Can't play songs...

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHi,I am not able to play songs for 2 days. When I press play button nothing happens. Button t...

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Hi, ...

Jeremy

Spotify Legend

562 Views

2 replies

0 likes

  • 562 Views
  • 2 replies
  • 0 likes

Superuser Contribution App crashes when opening playlist or album

PlanFree/PremiumCountryIndonesiaDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Advan S50 PrimeOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Help who ever got the same problem as myMy spotify can't open the pl...

Visitor

Plan Free/Premium Country Indonesia Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Advan S50 Prime Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Questio...

Mihail

Spotify Legend

3054 Views

3 replies

0 likes

Android
Crash
  • 3054 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify Autoplay dousnt work on my phone but it does on my computer

PlanFree/PremiumCountryNetherlandDeviceHuawei Mate 20Operating SystemAndroid Version 10 My Question or Issuehey guys i was wondering why my autoplay isnt workin on my smartphone i tryed literally everything Clean storage Empty Storage Cleaning cache ...

Casual Listener

Plan Free/Premium Country Netherland Device Huawei Mate 20 Operating System Android Version 10   My Question or Issue hey guys i was wondering why my autoplay isnt workin on my smartph...

Ver

Spotify Legend

582 Views

3 replies

1 likes

  • 582 Views
  • 3 replies
  • 1 likes

Superuser Contribution I want you to update the UI of the Android App

PlanPremiumCountryJapan DeviceXPERIA 1IIOperating SystemAndroid 11 My Question or IssueLast year, the UI for the iOS version of the album and playlist screens changed.But the Android version still has the old UI.I want Android to implement a beautifu...

Regular

Plan Premium Country Japan   Device XPERIA 1II Operating System Android 11   My Question or Issue Last year, the UI for the iOS version of the album and playlist screens changed....

flox44

Regular

1561 Views

2 replies

3 likes

  • 1561 Views
  • 2 replies
  • 3 likes

Solved!!Superuser Contribution June 2021 update broke skip 15s for Bluetooth headphones

Updated to latest Spotify for Android (June 11 update) and could no longer skip back and forward 15 seconds, instead it skips episodes. Reverted back to a May 2021 version and problem fixed. I notice same issue was raised in June 2019 as a weird coin...

Casual Listener

Updated to latest Spotify for Android (June 11 update) and could no longer skip back and forward 15 seconds, instead it skips episodes. Reverted back to a May 2021 version and problem fixed. I notice...

7xc3-s9or_tlj

Regular

8009 Views

45 replies

13 likes

  • 8009 Views
  • 45 replies
  • 13 likes

Superuser Contribution Spotify Stuck on Android

PlanPremiumCountryUSOperating SystemAndroid latestDevice: Galaxy S21 Ultra My Question or IssueThe app gets stuck such that it keeps playing music through a Bluetooth device but the song is the first one on that Playlist. Similar behavior on Android ...

Casual Listener

Plan Premium Country US Operating System Android latest Device: Galaxy S21 Ultra   My Question or Issue The app gets stuck such that it keeps playing music through a Bluetooth device bu...

Eni

Moderator

1961 Views

3 replies

1 likes

  • 1961 Views
  • 3 replies
  • 1 likes

Removing Songs from Local Music List

On my device, I "remove track from playlist" in the Local Music list, and then when I restart the program, they show back up again. It would be great if the UI could be updated to make it so that when they are removed from the playlist, they are perm...

Casual Listener

On my device, I "remove track from playlist" in the Local Music list, and then when I restart the program, they show back up again. It would be great if the UI could be updated to make it so that whe...

StevenTillson02

Regular

2815 Views

2 replies

1 likes

  • 2815 Views
  • 2 replies
  • 1 likes

Superuser Contribution Spotify has stopped playing in Android Auto

Android Auto boots fine, but when I try to play Spotify it just pauses instantly (no sound). I also think the sound won't work in Waze through android auto either. Sound plays fine through car headset audio (Bluetooth) so not a speaker issue. It was ...

Newbie

  Android Auto boots fine, but when I try to play Spotify it just pauses instantly (no sound). I also think the sound won't work in Waze through android auto either. Sound plays fine through ca...

Julian

Moderator

1062 Views

1 replies

1 likes

  • 1062 Views
  • 1 replies
  • 1 likes

Superuser Contribution Play audio files on NAS from Android app?

PlanPremiumCountryCanada DeviceSamsung Galaxy S21 UltraOperating SystemAndroid 11 My Question or IssueHey all, how do I play audio files that are stored on my NAS (connected to my home network) from the Android app? I googled a bit but haven't figure...

Casual Listener

Plan Premium Country Canada  Device Samsung Galaxy S21 Ultra Operating System Android 11   My Question or Issue Hey all, how do I play audio files that are stored on my NAS (con...

Ver

Spotify Legend

2624 Views

5 replies

0 likes

  • 2624 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution Error with spotify connection

Hi guys, my problem comes from the fact that when I start my Spotify application from my device it doesn't work at all well. When I connect with the mobile data it works correctly but connecting through Wi-Fi does not work well. I have sent several e...

Music Fan

Hi guys, my problem comes from the fact that when I start my Spotify application from my device it doesn't work at all well. When I connect with the mobile data it works correctly but connecting thro...

Eni

Moderator

1242 Views

3 replies

2 likes

  • 1242 Views
  • 3 replies
  • 2 likes

Superuser Contribution Local files won't download on my OnePlus 3T

PlanPremiumCountryUAEDeviceOnePlus 3TOperating SystemAndroid 9 My Question or Issue1. I turned on local files from pc.2. Added them to a new playlist.3. Tried to download that playlist on my phone4. The files on my phone remain unavailable and show t...

Visitor

  Plan Premium Country UAE Device OnePlus 3T Operating System Android 9   My Question or Issue 1. I turned on local files from pc. 2. Added them to a new playlist. 3. Tried to ...

Eni

Moderator

526 Views

1 replies

0 likes

  • 526 Views
  • 1 replies
  • 0 likes

Die Drei Fragezeichen Workaround

Für alle in der Community die Probleme mit der albenanzeige von "Die drei ???" Haben, bei mir stürzt die app nach der Anzeige aller Alben ab und es lässt sich auch kein Album öffnen. WORKAROUND: gebt in die Suche: "Die drei Fragezeichen" ein und anst...

Visitor

Für alle in der Community die Probleme mit der albenanzeige von "Die drei ???" Haben, bei mir stürzt die app nach der Anzeige aller Alben ab und es lässt sich auch kein Album öffnen.    W...

okazaky

Visitor

7456 Views

1 replies

4 likes

Die drei Fragezeichen
  • 7456 Views
  • 1 replies
  • 4 likes

Superuser Contribution Can not connect to Sonos speaker

PlanPremiumCountrySouth koreaDeviceSamsung Galaxy 10Operating SystemAndroid 11My Question or IssueAlways fail to connect to Sonos speaker even though Sonos are searched in the Spotify latest app version

Visitor

  Plan Premium Country South korea Device Samsung Galaxy 10 Operating System Android 11 My Question or Issue Always fail to connect to Sonos speaker even though Sonos are searched in t...

Eni

Moderator

485 Views

1 replies

1 likes

  • 485 Views
  • 1 replies
  • 1 likes

Superuser Contribution My 1st spotify account doesn't have the lyrics feature, but my other spotify accounts has it.

PlanPremiumCountryPhilippinesDevice(Samsung A6)Operating System(Android Oreo) My Question or IssueHi, The lyrics feature didn't appear on my original account but after hearing that the lyrics feature is back, i wanted it too but it doesn't appear. I ...

Casual Listener

Plan Premium Country Philippines Device (Samsung A6) Operating System (Android Oreo)   My Question or Issue Hi,   The lyrics feature didn't appear on my original account bu...

Ver

Spotify Legend

2452 Views

7 replies

7 likes

complaint
  • 2452 Views
  • 7 replies
  • 7 likes

Superuser Contribution Unable to trigger playback frol Android app and use as remote control for my Echo Dot

My Question or IssueMy Echo Dot is not visible in the Spotify app. I can start playing anything on the echo using voice and then use the Spotify app on my phone as a remote control. But I'm not able to start/resume playback on the Echo Dot directly f...

Casual Listener

My Question or Issue My Echo Dot is not visible in the Spotify app. I can start playing anything on the echo using voice and then use the Spotify app on my phone as a remote control. But I'm not abl...

Novy

Moderator

887 Views

5 replies

0 likes

Alexa
Android 10
Echo Dot
  • 887 Views
  • 5 replies
  • 0 likes