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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 839234 Views
  • 11 replies
  • 48 likes
  • Android
    Guide
    Troubleshooting
  • 839234 Views
  • 11 replies
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Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Ivan
  • Spotify Legend
  • 13592 Views
  • 1 replies
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  • 13592 Views
  • 1 replies
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Solved!!Superuser Contribution Shuffle not working properly

PlanPremium CountryUnited StatesDeviceMotoOperating SystemAndroid My Question or IssueWhen I press shuffle one random song plays from my list and then another random song not from my playlist plays on repeat for about 10 more times before my normal s...

  • Visitor
  •   Plan Premium   Country United States Device Moto Operating System Android   My Question or Issue When I press shuffle one random song plays from my list and then anot...
  • Mario
  • Spotify Legend
  • 4823 Views
  • 1 replies
  • 0 likes
  • 4823 Views
  • 1 replies
  • 0 likes

Solved!! Estou sendo desconectada da conta quando não tenho internet

PlanPremium My Question or IssueRecentemente meu Spotify está descontando da minha conta quando estou sem internet mesmo sendo Spotify premium.. além disso, ele ainda exclui minhas playlists baixadas e faz o download de novo, então sempre que fico se...

  • Regular
  •   Plan Premium   My Question or Issue Recentemente meu Spotify está descontando da minha conta quando estou sem internet mesmo sendo Spotify premium.. além disso, ele ainda exclui minh...
  • Bittencourt
  • Spotify Star
  • 551 Views
  • 5 replies
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  • Connect
  • 551 Views
  • 5 replies
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TuneIn Radio

PlanFree/PremiumCountryBelgiumDeviceLG G6Operating SystemAndroid Oreo My Question or IssueSpotify, have a look at the app TuneIn Radio... First when opening the app, it starts immediatly casting to the last used device (I donn't have to select it eac...

  • Casual Listener
  • Plan Free/Premium Country Belgium Device LG G6 Operating System Android Oreo   My Question or Issue Spotify, have a look at the app TuneIn Radio...   First when opening the...
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  • 604 Views
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Songs are greyed out but still playable

Premium, US, Samsung note 10+I have multiple local files synced to my phone, they play when I select them but playlists skip them as if they're unavailable.I have a playlist specifically for downloading local files and roughly half are in this state.

  • Visitor
  • Premium, US, Samsung note 10+ I have multiple local files synced to my phone, they play when I select them but playlists skip them as if they're unavailable. I have a playlist specifically for down...
  • 228 Views
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  • 0 likes
  • Troubleshooting
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cannot play local file on phone

PlanPremiumCountryUSADeviceGalaxy A10e My Question or IssueI downloaded a song (mp3) to my desktop and Android phone. I know that the file is OK, because it plays on my desktop, but is grayed out on my phone.

  • Music Fan
  • Plan Premium Country USA Device Galaxy A10e     My Question or Issue I downloaded a song (mp3) to my desktop and Android phone.  I know that the file is OK, because it plays o...
  • 166 Views
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  • 166 Views
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Spotify crashing after app switch and screen lock

PlanPremiumCountryINDIADeviceSamsung Galaxy Note 8Operating SystemAndroid Pie My Question or IssueWhen i am playing any song on spotify and in the meanwhile when i switch to any other app like chrome, whatsapp etc. while the music is being played in ...

  • Casual Listener
  • Plan Premium Country INDIA Device Samsung Galaxy Note 8 Operating System Android Pie   My Question or Issue When i am playing any song on spotify and in the meanwhile when i switch to ...
  • HirenThakor
  • Music Fan
  • 796 Views
  • 3 replies
  • 2 likes
  • Crash
    Samsung
    Spotify
  • 796 Views
  • 3 replies
  • 2 likes

External Storage

PlanPremiumCountryUnited StatesDeviceLG Stylo 3Operating SystemAndroid 7.0 Nougat My Question or IssueMy phone reset itself a few weeks ago and weirdly enough ejected my SD card. I had no problems until today when I noticed it. When I tried to go put...

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  • Visitor
  • Plan Premium Country United States Device LG Stylo 3 Operating System Android 7.0 Nougat   My Question or Issue My phone reset itself a few weeks ago and weirdly enough ejected my SD c...
  • 219 Views
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  • 1 likes
  • Sorage
  • 219 Views
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Superuser Contribution cannot share music on instagram stories

Spotify version 8.5.40.195 . both apps are updated Plan/PremiumCountry Romania Device(Samsung A50)Operating System My Question or Issue

  • Casual Listener
  • Spotify version 8.5.40.195 . both apps are updated  Plan /Premium Country Romania   Device (Samsung A50) Operating System     My Question or Issue  
  • CristinaDobre
  • Casual Listener
  • 281 Views
  • 2 replies
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  • 281 Views
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Lieder stoppen oder werden übersprungen obwohl der Bildschirm aus ist

PlanPremiumCountryDeutschlandDeviceXiaomi Redmi Note 8 ProOperating SystemAndroid 9 PPR1.180610.011, MIUI Version: MIUI Global 11.0.3.0 My Question or IssueDas Problem besteht nicht durchgehend, sondern immer mal wieder. Das die Lieder stoppen könnte...

  • Visitor
  • Plan Premium Country Deutschland Device Xiaomi Redmi Note 8 Pro Operating System Android 9 PPR1.180610.011, MIUI Version: MIUI Global 11.0.3.0   My Question or Issue Das Problem besteh...
  • 175 Views
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  • Sperrbildschirm
    stop
    Überspringen
  • 175 Views
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Spotify repeatedly stops when phone is locked

PlanPremiumCountryCanadaDevice Samsung Galaxy s9+Operating SystemSamsung os My Question or IssueWhen I lock my phone spotify will randomly stop from time to time.I have to go into the app to start the music again, everytime it has set the song back t...

  • Visitor
  • Plan Premium Country Canada Device  Samsung Galaxy s9+ Operating System Samsung os   My Question or Issue When I lock my phone spotify will randomly stop from time to time. I ha...
  • 214 Views
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  • 1 likes
  • annoying
  • 214 Views
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  • 1 likes

Daily mixes just dissapeared

PlanPremiumCountryMexicoDeviceSamsung A7Operating SystemAndroid 9 My Question or Issuesince a couple of weeks my daily mixes just dissapeared. I can see them in spotify desktop but in my phone they just dissapeared. I reinstalled the App but with no ...

  • Casual Listener
  • Plan Premium Country Mexico Device Samsung A7 Operating System Android 9   My Question or Issue since a couple of weeks my daily mixes just dissapeared.  I can see them in spotif...
  • 220 Views
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  • daily mixes dissapeared
  • 220 Views
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Premium User can't play full album

PlanPremium CountryCanada DeviceSamsung Galaxy S7 Operating SystemAndroid My Question or IssueI'm a premium user and all I want to do is play an album. Not a playlist, or a random set of songs, an actual album. Many older albums that you have made av...

  • Visitor
  • Plan Premium   Country Canada   Device Samsung Galaxy S7   Operating System Android    My Question or Issue I'm a premium user and all I want to do is play an al...
  • waldi5001
  • Newbie
  • 820 Views
  • 2 replies
  • 3 likes
  • 820 Views
  • 2 replies
  • 3 likes

Play local files on mobile!

My Question or IssueI have tried to put some local music files from my desktop in a playlist to listen to on mobile. I've gotten this to work several times but every time I add new songs they won't download eventhough I (1) added them to my mobile fi...

  • Newbie
  • My Question or Issue I have tried to put some local music files from my desktop in a playlist to listen to on mobile. I've gotten this to work several times but every time I add new songs they won't...
  • 197 Views
  • 0 replies
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  • 197 Views
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Randomly starting like alarm is set

PlanPremiumCountryUSDevicePixel 2Operating System10 My Question or IssueOccasionally Spotify just starts to play. it starts up on the song that I left off with. I don't have an alarm set, it just starts to play. It's connected to a Bluetooth speaker ...

  • Casual Listener
  • Plan Premium Country US Device Pixel 2 Operating System 10   My Question or Issue Occasionally Spotify just starts to play. it starts up on the song that I left off with. I don't have ...
  • 145 Views
  • 0 replies
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  • 145 Views
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Blocker: Spotify Stations does not work in a Tesla 3

Anytime I install Spotify stations on my Pixel 3 and try to use it in my Tesla 3 for some reason the Bluetooth volume continues to drop. The model 3 adjusts the volume of your Bluetooth device automatically to match the car, so if Spotify stations is...

  • Casual Listener
  • Anytime I install Spotify stations on my Pixel 3 and try to use it in my Tesla 3 for some reason the Bluetooth volume continues to drop. The model 3 adjusts the volume of your Bluetooth device automa...
  • 170 Views
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  • 170 Views
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playing my own music

Plan: PremiumCountry: The NetherlandsDevice: Huawei mate 20 lite. Also my laptop, a Toshiba satellite proPlatform: Android My Issuei uploaded some of my files own of music to my spotify account and then i put them in a playlist(all on my desktop). I ...

  • Visitor
  • Plan: Premium Country: The Netherlands Device: Huawei mate 20 lite. Also my laptop, a Toshiba satellite pro Platform: Android   My Issue i uploaded some of my files own of music to my spot...
  • 209 Views
  • 0 replies
  • 0 likes
  • downloads
    Lokal Data
    lokal files
    Music
  • 209 Views
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Solved!! Spotify Kids on Xiaomi Redmi Note

CountryGermanyDeviceXiaomi Redmi Note 8 ProOperating SystemAndroid 11.0.2.0MIUI Global 11.0.2 My Question or IssueSpotify Kids claims not to be compatible with the operating system of my child's mobile.Is there a workaround or other solution to get S...

  • Casual Listener
  • Country Germany Device Xiaomi Redmi Note 8 Pro Operating System Android 11.0.2.0 MIUI Global 11.0.2   My Question or Issue Spotify Kids claims not to be compatible with the operating sy...
  • Luan
  • Spotify Star
  • 427 Views
  • 3 replies
  • 0 likes
  • 427 Views
  • 3 replies
  • 0 likes

Superuser Contribution How can i get notifications on my cell?

Premium Italy Huawei P20 PRO Hello everyone, id like to receive notifications for my favorite artist and playlist but i cant in any way. thats my settings thank u!

11.jfif
  • Newbie
  • Premium   Italy   Huawei P20 PRO   Hello everyone, id like to receive notifications for my favorite artist and playlist but i cant in any way.   thats my settings &...
  • Mario
  • Spotify Legend
  • 310 Views
  • 1 replies
  • 0 likes
  • 310 Views
  • 1 replies
  • 0 likes

Music stops playing with headphone jack inserted

PlanPremium CountryPortugal DeviceUlefone armor 5 Operating SystemAndroid Oreo 8.1 My Question or IssueSome musics just stop playing when headphone jack is inserted, it's not all of them but are allways the same musics, i have a fm transmiter in my c...

  • Regular
  •   Plan Premium   Country Portugal   Device Ulefone armor 5   Operating System Android Oreo 8.1   My Question or Issue Some musics just stop playing when he...
  • l3runo
  • Regular
  • 1047 Views
  • 2 replies
  • 0 likes
  • Headphone jack
  • 1047 Views
  • 2 replies
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yet ANOTHER problem regarding the wrong order of songs being played

PlanPremiumCountryUSADeviceSS a10e androidOperating Systemandroid My Question or IssueI don't want to bash spotify you guys, but your app seriously sucks at this point. I'm kinda sorry you got $10 out of me for my 1st month. NOW the songs are actuall...

  • Gig Goer
  • Plan Premium Country USA Device SS a10e android Operating System android   My Question or Issue I don't want to bash spotify you guys, but your app seriously sucks at this point. ...
  • ajetrumpet
  • Gig Goer
  • 193 Views
  • 1 replies
  • 0 likes
  • 193 Views
  • 1 replies
  • 0 likes

Env: prod