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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Amriverosd

Visitor

396818 Views

547 replies

35 likes

Account
Free
  • 396818 Views
  • 547 replies
  • 35 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8471 Views

0 replies

7 likes

  • 8471 Views
  • 0 replies
  • 7 likes

Solved!!Superuser Contribution Error with spotify connection

Hi guys, my problem comes from the fact that when I start my Spotify application from my device it doesn't work at all well. When I connect with the mobile data it works correctly but connecting through Wi-Fi does not work well. I have sent several e...

Music Fan

Hi guys, my problem comes from the fact that when I start my Spotify application from my device it doesn't work at all well. When I connect with the mobile data it works correctly but connecting thro...

Eni

Moderator

1292 Views

3 replies

2 likes

  • 1292 Views
  • 3 replies
  • 2 likes

Superuser Contribution Local files won't download on my OnePlus 3T

PlanPremiumCountryUAEDeviceOnePlus 3TOperating SystemAndroid 9 My Question or Issue1. I turned on local files from pc.2. Added them to a new playlist.3. Tried to download that playlist on my phone4. The files on my phone remain unavailable and show t...

Visitor

  Plan Premium Country UAE Device OnePlus 3T Operating System Android 9   My Question or Issue 1. I turned on local files from pc. 2. Added them to a new playlist. 3. Tried to ...

Eni

Moderator

532 Views

1 replies

0 likes

  • 532 Views
  • 1 replies
  • 0 likes

Die Drei Fragezeichen Workaround

Für alle in der Community die Probleme mit der albenanzeige von "Die drei ???" Haben, bei mir stürzt die app nach der Anzeige aller Alben ab und es lässt sich auch kein Album öffnen. WORKAROUND: gebt in die Suche: "Die drei Fragezeichen" ein und anst...

Visitor

Für alle in der Community die Probleme mit der albenanzeige von "Die drei ???" Haben, bei mir stürzt die app nach der Anzeige aller Alben ab und es lässt sich auch kein Album öffnen.    W...

okazaky

Visitor

7570 Views

1 replies

4 likes

Die drei Fragezeichen
  • 7570 Views
  • 1 replies
  • 4 likes

Superuser Contribution Can not connect to Sonos speaker

PlanPremiumCountrySouth koreaDeviceSamsung Galaxy 10Operating SystemAndroid 11My Question or IssueAlways fail to connect to Sonos speaker even though Sonos are searched in the Spotify latest app version

Visitor

  Plan Premium Country South korea Device Samsung Galaxy 10 Operating System Android 11 My Question or Issue Always fail to connect to Sonos speaker even though Sonos are searched in t...

Eni

Moderator

494 Views

1 replies

1 likes

  • 494 Views
  • 1 replies
  • 1 likes

Superuser Contribution My 1st spotify account doesn't have the lyrics feature, but my other spotify accounts has it.

PlanPremiumCountryPhilippinesDevice(Samsung A6)Operating System(Android Oreo) My Question or IssueHi, The lyrics feature didn't appear on my original account but after hearing that the lyrics feature is back, i wanted it too but it doesn't appear. I ...

Casual Listener

Plan Premium Country Philippines Device (Samsung A6) Operating System (Android Oreo)   My Question or Issue Hi,   The lyrics feature didn't appear on my original account bu...

Ver

Spotify Legend

2484 Views

7 replies

7 likes

complaint
  • 2484 Views
  • 7 replies
  • 7 likes

Superuser Contribution Unable to trigger playback frol Android app and use as remote control for my Echo Dot

My Question or IssueMy Echo Dot is not visible in the Spotify app. I can start playing anything on the echo using voice and then use the Spotify app on my phone as a remote control. But I'm not able to start/resume playback on the Echo Dot directly f...

Casual Listener

My Question or Issue My Echo Dot is not visible in the Spotify app. I can start playing anything on the echo using voice and then use the Spotify app on my phone as a remote control. But I'm not abl...

Novy

Moderator

911 Views

5 replies

0 likes

Alexa
Android 10
Echo Dot
  • 911 Views
  • 5 replies
  • 0 likes

Superuser Contribution Changes not visible on mobile devices

PlanFreeCountryNetherlandsDeviceSamsung A32, Samsung Tab A 10.1Operating SystemAndroid 10 My Question or IssueFor some reason everything is shown correctly on the desktop, but not on my mobile phone and tablet. There are four playlists (none of them ...

Music Fan

Plan Free Country Netherlands Device Samsung A32, Samsung Tab A 10.1 Operating System Android 10   My Question or Issue For some reason everything is shown correctly on the desktop, bu...

Elena

Moderator

531 Views

1 replies

0 likes

Mobile
  • 531 Views
  • 1 replies
  • 0 likes

Random and strange songs/bands/albums in Top Recomendations

Hello, I dont know why but for few days in my top recommendations tab i have strange german/netherlands disco/hip-hop or eletronic music. There are no suggestions that actually make any sense, recommended stuff is completely not something I listen to...

Newbie

Hello, I dont know why but for few days in my top recommendations tab i have strange german/netherlands  disco/hip-hop or eletronic music. There are no suggestions  that actually ...

Heflash

Casual Listener

739 Views

2 replies

2 likes

  • 739 Views
  • 2 replies
  • 2 likes

Superuser Contribution Un-hiding songs

PlanFreeCountryUKDeviceHauawi P20Operating SystemAndroid My Question or IssueI am unable to un-hide a song that I hid accidentally on a playlist. I have gone into settings, pressed "show unplayable songs" gone to the song into the playlist and then c...

Visitor

Plan Free Country UK Device Hauawi P20 Operating System Android   My Question or Issue I am unable to un-hide a song that I hid accidentally on a playlist. I have gone into settings, p...

CarlosE

Spotify Legend

789 Views

3 replies

0 likes

  • 789 Views
  • 3 replies
  • 0 likes

Superuser Contribution Can't play video podcasts if i have VPN turned on

PlanPremiumCountryHungaryDeviceOnePlus NordOperating SystemAndroid 11, Windows 10 My Question or IssueEverything else works fine with VPN on, but if I want to play a podcast that has a video, it says "We're not able to play this video in your current...

Visitor

Plan Premium Country Hungary Device OnePlus Nord Operating System Android 11, Windows 10   My Question or Issue Everything else works fine with VPN on, but if I want to play a podcast ...

Novy

Moderator

1491 Views

4 replies

0 likes

VPN Issues
  • 1491 Views
  • 4 replies
  • 0 likes

Solved!!Superuser Contribution Today's Top Hits

PlanPremiumCountryPhilippinesDeviceJ7 PrimeOperating SystemAndroid 6.0 My Question or IssueI just wanted to know why every time I try to open this mew playlist in Spotify called Today's Top Hits, my Spotify would crash, show the error message below a...

Music Fan

Plan Premium Country Philippines Device J7 Prime Operating System Android 6.0   My Question or Issue I just wanted to know why every time I try to open this mew playlist in Spotify cal...

Ver

Spotify Legend

1856 Views

10 replies

0 likes

  • 1856 Views
  • 10 replies
  • 0 likes

Superuser Contribution Multiple Notifications That don't dissapear

PlanPremiumCountryAustraliaDeviceSamsung Galaxy S10Operating SystemAndroid My Question or IssueHi, over the last 2weeks I've had an issue where multiple notifications appear while I listen to music. I haven't figured out why this happens but there ar...

Visitor

Plan Premium Country Australia Device Samsung Galaxy S10 Operating System Android   My Question or Issue Hi, over the last 2weeks I've had an issue where multiple notifications appear ...

Novy

Moderator

1007 Views

1 replies

0 likes

  • 1007 Views
  • 1 replies
  • 0 likes

Superuser Contribution Multiple Players In Notifications (still no fix)

PlanPremiumCountryUSADeviceSamsung Galaxy S20 UltraOperating SystemAndroid 11My Question or IssueFor the longest time now in my notifications tray it shows two spotify players. This is super frustrating as every fix I have tried has not worked. I hav...

Visitor

Plan Premium Country USA Device Samsung Galaxy S20 Ultra Operating System Android 11 My Question or Issue For the longest time now in my notifications tray it shows two spotify players. This...

CarlosE

Spotify Legend

1564 Views

1 replies

3 likes

  • 1564 Views
  • 1 replies
  • 3 likes

Superuser Contribution 30 Minute ad-free music not working

PlanFreeCountry DeviceMi Note 7Operating SystemAndroid I've noticed that the 30-minute ad-free listening feature is not working, at least on my device. I sit through the whole ad, I don't mute or switch apps when the ad plays. But as soon as one song...

Casual Listener

Plan Free Country   Device Mi Note 7 Operating System Android   I've noticed that the 30-minute ad-free listening feature is not working, at least on my device. I sit through the w...

Novy

Moderator

530 Views

1 replies

0 likes

  • 530 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cannot create link between Google Alarm Clock / SpotOn and Spotify - swinger animation

PlanPremiumCountryFranceDeviceSamsung Galaxy 8Operating SystemLast available Android version My Question or IssueHello, I have an Android issue when trying to use Spotify via Google Alarm Clock to wake up. Issue : when clicking on the Spotify button ...

Visitor

  Plan Premium Country France Device Samsung Galaxy 8 Operating System Last available Android version   My Question or Issue Hello,    I have an Android issue when tr...

Mihail

Spotify Legend

683 Views

3 replies

0 likes

  • 683 Views
  • 3 replies
  • 0 likes

Superuser Contribution Lock screen not working when using "Ok, Google"

PlanPremiumCountryBrazilDeviceGalaxy s21Operating SystemAndroid 11 My Question or IssueSo, I've been having this issue where sometimes the music controls widget on lock screen won't work. Can't play/pause, skip or go back, and when that happens, even...

Music Fan

Plan Premium Country Brazil Device Galaxy s21 Operating System Android 11   My Question or Issue So, I've been having this issue where sometimes the music controls widget on lock scree...

MichalZiemak

Newbie

3903 Views

20 replies

0 likes

  • 3903 Views
  • 20 replies
  • 0 likes

Superuser Contribution Can someone please help me identify this and make it stop? Please.

PlanPremiumCountryUSADeviceSamsung Galaxy Note+Operating SystemAndroid 11, all updates My Question or IssueSince this most recent updates, this "widget" is running all the time. I can't seem to shut this specifically off without shutting off other th...

Casual Listener

Plan Premium Country USA Device Samsung Galaxy Note+ Operating System Android 11, all updates   My Question or Issue Since this most recent updates, this "widget" is running all th...

CarlosE

Spotify Legend

373 Views

1 replies

0 likes

  • 373 Views
  • 1 replies
  • 0 likes

Superuser Contribution Wrong album covers in 'album' view and playlists

PlanPremiumCountryNetherlandsDeviceShanling M3X / LG V30Operating SystemAndroid 7.1.1 / Android 9.0 My Question or IssueI've been plagued by issues these past couples of weeks on Spotify and I found another one today. Whenever I'm in my album view on...

Newbie

Plan Premium Country Netherlands Device Shanling M3X / LG V30 Operating System Android 7.1.1 / Android 9.0   My Question or Issue I've been plagued by issues these past couples of week...

CarlosE

Spotify Legend

779 Views

1 replies

0 likes

  • 779 Views
  • 1 replies
  • 0 likes

Dislike button and making playlists

PlanPremiumCountryCanadaDeviceSamsung Galaxy 8Operating System(Android My Question or IssueI pay for premium but it's not the same as it was before. Now I can't dislike songs. I can't add whole albums or artists to playlists without adding every indi...

Newbie

Plan Premium Country Canada Device Samsung Galaxy 8 Operating System (Android   My Question or Issue I pay for premium but it's not the same as it was before. Now I can't dislike songs...

xforge

Visitor

640 Views

2 replies

0 likes

  • 640 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Downlaod local files on a second mobile phone

PlanPremiumOperating SystemAndroid & Windows 10 My Question or IssueI'm going on a vacation with some friends and we got a collaborative playlist going. There are some sounds that I have locally and added to the playlist through my desktop, then went...

Casual Listener

Plan Premium Operating System Android & Windows 10   My Question or Issue I'm going on a vacation with some friends and we got a collaborative playlist going. There are some sound...

DoruSonic

Casual Listener

867 Views

2 replies

0 likes

  • 867 Views
  • 2 replies
  • 0 likes