The problem with the number of subscribers

Vaga · 2021-09-17

Someone had such a bug, if you click on the favorite tracks tab in the artist's profile, then the subscribers line will be zero, although in reality this is not the case. And if before that you open a list of all subscriptions in your profile and then the correct number of subscribers will be indicated

Novy · 2021-09-19

Hey there @Vaga,

Thanks for reaching out here in the Community, and welcome 🙂

Just to confirm, is this happening with all artist profiles?

Also, could you send over your device's make, model, OS version and Spotify version?

Keep us posted on how it goes.

NovyModerator

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Vaga · 2021-09-19

I already communicate on this topic directly with the support service via mail

Vaga · 2021-09-19

In general, yes with everyone. Tried on several smartphones

Novy · 2021-09-20

Hey @Vaga,

Thanks for the reply and for reporting this with our Support team.

We'd suggest keeping your app up to date so that you don't miss out on any fix.

If anything else comes up, the Community will be here.

Cheers!

NovyModerator

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Vaga · 2021-09-20

Thank you, I will look forward to fix

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