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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118341 Views

27 replies

4 likes

  • 118341 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

238420 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 238420 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

599301 Views

79 replies

3 likes

  • 599301 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

491884 Views

581 replies

42 likes

Account
Free
  • 491884 Views
  • 581 replies
  • 42 likes

Superuser Contribution Still haven't received the new "now playing mini player"

PlanPremiumCountryIrelandDeviceGoogle Pixel 6 Pro (same issue on my secondary iphone 12)Operating SystemAndroid 12 My Question or IssueHi, I still haven't received the new now playing ( https://spotify.design/article/small-but-mighty-weve-rolled-out-...

Roadie

Plan Premium Country Ireland Device Google Pixel 6 Pro (same issue on my secondary iphone 12) Operating System Android 12   My Question or Issue Hi, I still haven't received the new no...

Eni

Moderator

857 Views

3 replies

0 likes

  • 857 Views
  • 3 replies
  • 0 likes

Superuser Contribution Parts of song missing when streamed through phone or Amazon Echo?

PlanPremiumCountryUSADeviceSamsung Galaxy 7Operating SystemWindows 7 My Question or Issue: Noticed this just now for the first time ever after years.... Playing the song "Pass the Mic" by thhe Bestie Boys on the album "Check Your Head" there is a key...

Casual Listener

Plan Premium Country USA Device Samsung Galaxy 7 Operating System Windows 7   My Question or Issue: Noticed this just now for the first time ever after years....   Playing the so...

MafeG

Spotify Legend

2027 Views

4 replies

1 likes

  • 2027 Views
  • 4 replies
  • 1 likes

Superuser Contribution Spotify Connect on Fire HD8

My Question or IssueHi Support/Community, my daughter has a Fire HD8 tablet and we have a Family account. This works fine! BUT when she wants to hear the music on a google nest mini or an other device, the devices do not appear in the spotify connect...

Newbie

My Question or Issue Hi Support/Community,   my daughter has a Fire HD8 tablet and we have a Family account. This works fine! BUT when she wants to hear the music on a google nest mini or an ...

Eni

Moderator

1993 Views

1 replies

0 likes

  • 1993 Views
  • 1 replies
  • 0 likes

Superuser Contribution Android app crashing on launch - Android 11 / Lineageos 18.1

PlanPremiumCountryGermany DeviceOneplus 7 ProOperating SystemAndroid 11 / Lineageos 18.1My Question or IssueHello,I'm not able to use the more recent versions of the Android app as they immediately crash on launch - currently using version 8.5.71.723...

Regular

Plan Premium Country Germany   Device Oneplus 7 Pro Operating System Android 11 / Lineageos 18.1 My Question or Issue Hello, I'm not able to use the more recent versions of the Andr...

Alex

Spotify Legend

4568 Views

13 replies

3 likes

  • 4568 Views
  • 13 replies
  • 3 likes

Superuser Contribution Keep Spotify in notifications bar

PlanPremiumCountryRussia DeviceHuawei P30 LiteOperating SystemAndroid My Question or IssueSpotify disappears from the notifications bar a short while after i pause the music. How can i keep it there? I'm used to Youtube player staying in the notifica...

Casual Listener

Plan Premium Country Russia  Device Huawei P30 Lite Operating System Android   My Question or Issue Spotify disappears from the notifications bar a short while after i pause the m...

Elena

Moderator

737 Views

1 replies

0 likes

  • 737 Views
  • 1 replies
  • 0 likes

Superuser Contribution "Sorry, the music stopped since your spotify account is being used on another device"

Hi,Please help to solve above issue. I didn't use my others device with my account to play music, but this error comes.I cast to my chromecast by play it first with my android then cast it to chromecast, but when i change the song in the middle this ...

Newbie

Hi, Please help to solve above issue. I didn't use my others device with my account to play music, but this error comes. I cast to my chromecast by play it first with my android then cast...

Alex

Spotify Legend

1095 Views

5 replies

3 likes

  • 1095 Views
  • 5 replies
  • 3 likes

Superuser Contribution Freezes Spotify Android since 4 days

PlanPremiumCountryFrance DeviceOppo Reno4 5G Operating SystemAndroid My Question or IssueHello, my Spotify freezes every time I connect, after 3 seconds. I can't listen to any music or go to the settings of the program. Also, when I sometimes manage ...

Casual Listener

  Plan Premium Country France   Device Oppo Reno4 5G   Operating System Android   My Question or Issue Hello, my Spotify freezes every time I connect, after 3 seconds...

Ver

Spotify Legend

4320 Views

19 replies

0 likes

Spotify
  • 4320 Views
  • 19 replies
  • 0 likes

Superuser Contribution Android app crashing on Redmi Note 5

PlanPremiumCountryBrazilDeviceRedmi Note 5Operating SystemAndroid 9 My Question or IssueThe app keeps crashing whatever I do, clean reinstalled, restarted the phone, did all I could, but the app just keeps crashing forever. I really want to solve thi...

Casual Listener

Plan Premium Country Brazil Device Redmi Note 5 Operating System Android 9   My Question or Issue The app keeps crashing whatever I do, clean reinstalled, restarted the phone, did all ...

Kiril

Moderator

587 Views

1 replies

0 likes

  • 587 Views
  • 1 replies
  • 0 likes

Superuser Contribution Lyrics not showing

PlanPremiumCountrySweden DeviceHuawei Mate 20 Lite Operating SystemEMUI 10.0 My Question or IssueThe lyrics feature is not showing up and it never has. Everyone around me has it on their phones but not me. I have tried re-installing the app but that ...

Regular

Plan Premium Country Sweden  Device Huawei Mate 20 Lite  Operating System EMUI 10.0    My Question or Issue The lyrics feature is not showing up and it never has. Everyo...

Alex

Spotify Legend

1192 Views

1 replies

2 likes

  • 1192 Views
  • 1 replies
  • 2 likes

Superuser Contribution Local music files not found, but podcast etc are.

Plan: PremiumCountry: UKDevice: Sony Xperia XZ2Operating System: Android 10 My Question or IssueI have ticked "show local files in library"Spotify is now seeing my few audiobooks (which are on my SD card) and some audio recordings I made on the phone...

Music Fan

  Plan: Premium Country: UK Device: Sony Xperia XZ2 Operating System: Android 10   My Question or Issue I have ticked "show local files in library" Spotify is now seeing my few ...

MafeG

Spotify Legend

927 Views

4 replies

0 likes

  • 927 Views
  • 4 replies
  • 0 likes

Solved!!Superuser Contribution suggested songs

My Question or Issueso a few days after the update i suddenly get suggested songs which never happened before i searched how to stop it and it says turn off autoplay which i did and the suggested songs are sh!t how do i stop this and dont tell me to ...

Casual Listener

My Question or Issue so a few days after the update i suddenly get suggested songs which never happened before i searched how to stop it and it says turn off autoplay which i did and the suggested s...

MafeG

Spotify Legend

1340 Views

3 replies

0 likes

  • 1340 Views
  • 3 replies
  • 0 likes

Superuser Contribution Shuffle only unless using the enhance feature

Hi All I have a premium account and recently it only lets me play shuffle mode on all playlists, Spotify and playlists I have made. If I use the enhance feature or download the playlist I can then select which song to play. This problem isn’t occurri...

Newbie

Hi All  I have a premium account and recently it only lets me play shuffle mode on all playlists, Spotify and playlists I have made. If I use the enhance feature or  download the playlist ...

Jeremy

Spotify Legend

2164 Views

1 replies

0 likes

  • 2164 Views
  • 1 replies
  • 0 likes

Superuser Contribution REDMI NOTE 9 PRO SPOTIFY VERY SLOW/NOT RESPONDING

PlanPremiumCountryPhilippines DeviceRedmi note 9 pro Operating SystemAndroid 10 My Question or IssueMy spotify is very slow and sometimes not responding on my Redmi note 9 pro even when it's offline. And it takes too long to open. How do you fix this...

Visitor

Plan Premium Country Philippines   Device Redmi note 9 pro   Operating System Android 10   My Question or Issue My spotify is very slow and sometimes not responding on my...

Alex

Spotify Legend

3055 Views

3 replies

0 likes

  • 3055 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Google nest stop play next

PlanPremiumCountryFranceDeviceGalaxy S20Operating SystemAndroid 11My Question or IssueI have unchecked the play next option in the app settings. When an album ends, Spotify stops. However this doesn't seem to work on Google nest. It keeps playing oth...

Casual Listener

Plan Premium Country France Device Galaxy S20 Operating System Android 11 My Question or Issue I have unchecked the play next option in the app settings. When an album ends, Spotify stops. H...

Alex

Spotify Legend

1467 Views

1 replies

0 likes

  • 1467 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Couldn't start/join Group Session

PlanPremiumCountryRussiaDevice(Samsung Galaxy A52)Operating System(Android 11) My Question or IssueUpdated Spotify today in Play Market and got this issue: whenever I try use Group Session feature (either creating one or joining someone else's) I can...

Newbie

Plan Premium Country Russia Device (Samsung Galaxy A52) Operating System (Android 11)   My Question or Issue Updated Spotify today in Play Market and got this issue: whenever I try use...

Jeremy

Spotify Legend

12896 Views

7 replies

7 likes

  • 12896 Views
  • 7 replies
  • 7 likes

Superuser Contribution [Android] Car head unit status-bar overlaps menu

Auto hide the navigation bar when on full screen so the "Home" option can be accessed. With the latest install the "Home" button can't be selected because the navigation bar overlaps the application "Home" button. device: sp9853i-1h10_vmm (Car head U...

Regular

Auto hide the navigation bar when on full screen so the "Home" option can be accessed. With the latest install the "Home" button can't be selected because the navigation bar overlaps the application ...

Yardenalgoar

Casual Listener

11285 Views

20 replies

3 likes

Android
  • 11285 Views
  • 20 replies
  • 3 likes

Solved!!Superuser Contribution [Android][Playlists] Auto-shutdown feature

How about adding an option to mark any song as "the last song for tonight" or something like that, so after that song is over, the app automatically shuts down or just stops playing. This may be convenient and useful for users that want to go to slee...

Newbie

How about adding an option to mark any song as "the last song for tonight" or something like that, so after that song is over, the app automatically shuts down or just stops playing.   This ma...

Novy

Moderator

1623 Views

1 replies

0 likes

Android
Playlists
  • 1623 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify mobile profile identical to the PC one

PlanPremiumCountryFranceDeviceAllOperating SystemAll My Question or IssueHello, I want to submit a new functionality for platform users. Since the new profile page is available for PC, why not do the same for Android or Apple smartphones?

Regular

Plan Premium Country France Device All Operating System All   My Question or Issue Hello, I want to submit a new functionality for platform users. Since the new profile page is availab...

Elena

Moderator

549 Views

1 replies

0 likes

  • 549 Views
  • 1 replies
  • 0 likes

Can't play downloaded podcasts in airplane mode

In preparation for a long plane trip, I downloaded both music playlists and podcasts. When in airplane mode, I had no problem playing the music playlists but I was unable to play to podcasts. Well, I was able to play about half of one podcast before ...

Casual Listener

In preparation for a long plane trip, I downloaded both music playlists and podcasts. When in airplane mode, I had no problem playing the music playlists but I was unable to play to podcasts. Well, I...

Amay

Spotify Star

4177 Views

1 replies

0 likes

  • 4177 Views
  • 1 replies
  • 0 likes

Superuser Contribution Won't play selected song(not the usual issue people are talking about)

PlanPremium (almost since the start)Country DeviceSamsung Galaxy s20+Operating System(iOS Android (whatever most current is) My Question or IssueI have not come across this issue till today. I've researched but no one else seems to be having this pro...

Casual Listener

Plan Premium (almost since the start) Country   Device Samsung Galaxy s20+ Operating System (iOS Android (whatever most current is)   My Question or Issue I have not come across t...

Elena

Moderator

1138 Views

6 replies

2 likes

  • 1138 Views
  • 6 replies
  • 2 likes