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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

bettiey-bettiey

Visitor

401522 Views

549 replies

35 likes

Account
Free
  • 401522 Views
  • 549 replies
  • 35 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8623 Views

0 replies

7 likes

  • 8623 Views
  • 0 replies
  • 7 likes

Superuser Contribution Cannot play liked songs in Italy with vocal commands

PlanPremiumCountryItalyDeviceSamsung Galaxy A40Operating SystemAndroidMy Question or IssueI live in Italy and I want to listen to my liked songs but when I use vocal command "riproduci la mia playlist", Spotify plays another person playlist (Nancy Co...

Newbie

Plan Premium Country Italy Device Samsung Galaxy A40 Operating System Android My Question or Issue I live in Italy and I want to listen to my liked songs but when I use vocal command "riprod...

CarlosE

Spotify Legend

828 Views

1 replies

0 likes

  • 828 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution View local files album art on the mobile app

Device Samsung GalaxyMy Question or IssueHi, I have some mp3 in the Spotify Windows client local files playlist.With the android mobile app I can change volume, skip songs, play/pause.But I can't see Album Artwork that I've previously added to the mp...

Casual Listener

Device  Samsung Galaxy My Question or Issue Hi, I have some mp3 in the Spotify Windows client local files playlist. With the android mobile app I can change volume, skip songs, play/pause....

Eni

Moderator

2031 Views

2 replies

0 likes

album art
artworks
  • 2031 Views
  • 2 replies
  • 0 likes

Superuser Contribution [Android][Connect] Won't play in Bluetooth headphones.

I have tried the suggestions I found. Nothing changed in my Spotify. I logged out and back in, I deleted the app and installed again. I deleted the connections on my phone and established them again. It was working yesterday and now it's not and noth...

Casual Listener

I have tried the suggestions I found.   Nothing changed in my Spotify. I logged out and back in, I deleted the app and installed again. I deleted the connections on my phone and established th...

Eni

Moderator

1985 Views

5 replies

1 likes

Android
Connect
  • 1985 Views
  • 5 replies
  • 1 likes

Disable mobile notifications while listening on desktop?

Hi guys. Not sure if this is an odd anomaly or if anyone else has noticed it, too. I work from home and have Spotify constantly playing on my desktop. But randomly, my phone will light up and tell me what I'm playing. I can skip/pause/etc from the mo...

Casual Listener

Hi guys. Not sure if this is an odd anomaly or if anyone else has noticed it, too. I work from home and have Spotify constantly playing on my desktop. But randomly, my phone will light up a...

eclchavz

Newbie

4770 Views

3 replies

2 likes

  • 4770 Views
  • 3 replies
  • 2 likes

Solved!!Superuser Contribution notification showing song that i'm not playing

PlanPremiumCountryIndonesiaDeviceSamsung Galaxy S21+Operating SystemAndroid 11 My Question or IssueSpotify showing two notifications when I play spotify. the first one is the normal one "playing on this phone" and it shows the song that I'm listening...

Casual Listener

Plan Premium Country Indonesia Device Samsung Galaxy S21+ Operating System Android 11   My Question or Issue Spotify showing two notifications when I play spotify. the first one is the...

MafeG

Spotify Legend

2770 Views

4 replies

0 likes

  • 2770 Views
  • 4 replies
  • 0 likes

Superuser Contribution [Android] [ALL Platforms] Problem with queue android and iOS or macOS

PlanPremiumDevice(iPhone 8, Samsung Galaxy 9, Macbook, tablet Samsung android 10)Operating System(iOS 10, Android Oreo, Windows 10,etc.) Hi, this is a request to fix problem with queue unexpected clearance in last version of Spotify. This is a scenar...

Music Fan

Plan Premium Device (iPhone 8, Samsung Galaxy 9, Macbook, tablet Samsung android 10) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   Hi, this is a request to fix problem w...

Alex

Spotify Legend

2167 Views

10 replies

0 likes

  • 2167 Views
  • 10 replies
  • 0 likes

Solved!!Superuser Contribution Albums won't open, pause/fast forward buttons won't work

PlanPremium StudentCountryUnited StatesDeviceSamsung Galaxy A32 5GOperating SystemAndroid 11 My Question or IssueI signed up for Spotify 3 days ago, but the mobile app has given me nothing but trouble. The desktop client runs fine, but the app is bor...

Visitor

Plan Premium Student Country United States Device Samsung Galaxy A32 5G Operating System Android 11   My Question or Issue I signed up for Spotify 3 days ago, but the mobile app has gi...

Jeremy

Spotify Legend

1199 Views

3 replies

0 likes

  • 1199 Views
  • 3 replies
  • 0 likes

Superuser Contribution Slideshows skip to end

PlanPremiumCountrySingapore DeviceALP-L29 (Huawei mate 10)Operating SystemAndroid Version 10 My Question or IssueWhenever I try to use a slideshow (eg, introducing a Blend playlist or onlyyou) it skips to the end and doesn't let me see any other slid...

Casual Listener

Plan Premium Country Singapore  Device ALP-L29 (Huawei mate 10) Operating System Android Version 10  My Question or Issue Whenever I try to use a slideshow (eg, introducing a Blend...

Jeremy

Spotify Legend

1097 Views

5 replies

0 likes

  • 1097 Views
  • 5 replies
  • 0 likes

Superuser Contribution Only some local files will sync

PlanPremiumCountryUnited StatesDeviceOnePlus 8Operating SystemAndroid My Question or IssueSo I've got only two f***ing local songs I'm trying to sync to my phone. One song works flawlessly, the other song, works flawlessly on my computer but refuses ...

Newbie

Plan Premium Country United States Device OnePlus 8 Operating System Android   My Question or Issue So I've got only two f***ing local songs I'm trying to sync to my phone. One song wo...

MafeG

Spotify Legend

795 Views

1 replies

0 likes

  • 795 Views
  • 1 replies
  • 0 likes

Superuser Contribution Now Playing screen is weird low-res UI on Chromecast when casting to spkr group but normal w/o group

I have a brand new Chromecast with Google TV and I have it set up as part of a speaker group with a Nest Mini. Whenever I go to cast to the group, the TV's Now Playing screen is some strange looking Spotify UI that I've never seen before. It looks aw...

Newbie

I have a brand new Chromecast with Google TV and I have it set up as part of a speaker group with a Nest Mini. Whenever I go to cast to the group, the TV's Now Playing screen is some strange looking ...

Alex

Spotify Legend

970 Views

1 replies

0 likes

  • 970 Views
  • 1 replies
  • 0 likes

Superuser Contribution "choose music" tab in car mode not working while offline

PlanPremiumCountryEgyptDeviceSamsung Note 10 LiteOperating SystemAndroid My Question or IssueThe "choose music" tab in car mode allows me to switch between playlists and albums without looking at the phone, but the problem is that the "choose music" ...

Newbie

Plan Premium Country Egypt Device Samsung Note 10 Lite Operating System Android   My Question or Issue The "choose music" tab in car mode allows me to switch between playlists and albu...

CarlosE

Spotify Legend

1091 Views

5 replies

1 likes

  • 1091 Views
  • 5 replies
  • 1 likes

Superuser Contribution Can't download the app and play songs on browser, HUAWEI MediaPad

PlanPremiumCountryJapaneDevice(HUAWEI MediaPad M3 Lite 10)Operating System(Android 7.0) My Question or IssueI tired to download the app and play songs on browser (Chrome) but both didn't work. When I tried to download the app, the google play says "n...

Casual Listener

Plan Premium Country Japane Device (HUAWEI MediaPad M3 Lite 10) Operating System (Android 7.0)   My Question or Issue I tired to download the app and play songs on browser (Chrome) but...

Kento

Casual Listener

893 Views

2 replies

0 likes

  • 893 Views
  • 2 replies
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Superuser Contribution Can't play some songs

For a few weeks now I've unable to play a lot of songs especially from my playlists. I had to start using Spotify web on my laptop to play most but then i realized yesterday that the same problem started there as well. I have restarted my phone sever...

Newbie

For a few weeks now I've unable to play a lot of songs especially from my playlists. I had to start using Spotify web on my laptop to play most but then i realized yesterday that the same problem sta...

MafeG

Spotify Legend

805 Views

1 replies

2 likes

  • 805 Views
  • 1 replies
  • 2 likes

Solved!! Public playlists do not appear when viewing my profile

PlanPremiumCountryHungaryDeviceSamsung Galaxy Note20 Ultra 5GOperating SystemAndroid 11OneUI 3.1 My Question or IssueHi! I've recently read a thread of this exact issue, and OP found out that setting their playlists to Private then Public again resol...

Casual Listener

Plan Premium Country Hungary Device Samsung Galaxy Note20 Ultra 5G Operating System Android 11 OneUI 3.1   My Question or Issue Hi! I've recently read a thread of this exact issue, an...

domadmiralis

Casual Listener

1046 Views

2 replies

0 likes

Android
Public Playlists
Public Profile
  • 1046 Views
  • 2 replies
  • 0 likes

Superuser Contribution How to disable volume button use when spotify is in background (especially with spotify connect)?

When using Spotify, the volume control via hardware buttons superimposses with other apps in foreground.Is there a way to deactivate this behaviour?It is especially problematic when combined with using spotify connect, changing the volume of remote s...

Newbie

When using Spotify, the volume control via hardware buttons superimposses with other apps in foreground. Is there a way to deactivate this behaviour? It is especially problematic when combined with...

Alex

Spotify Legend

3504 Views

5 replies

4 likes

  • 3504 Views
  • 5 replies
  • 4 likes

Superuser Contribution [android] Not the right version

PlanPremiumCountryGermanyDeviceZTE blade V10Operating SystemAndroid 9 My Question or IssueSo my Spotify does not appear to have the right version. It shows the newest version but it still has the layout and progression bar of the old one. It doesn't ...

Newbie

Plan Premium Country Germany Device ZTE blade V10 Operating System Android 9   My Question or Issue So my Spotify does not appear to have the right version. It shows the newest version...

Alex

Spotify Legend

736 Views

1 replies

0 likes

Android
  • 736 Views
  • 1 replies
  • 0 likes

Superuser Contribution SPOTIFY KEEPS ON SHUTTING DOWN

PlanPremiumCountrySpain DeviceSamsung Galaxy Edge 7Operating SystemAndroid Oreo 8.0Samsung Experience Version 9.0 My Question or IssueThe Spotify app keeps on shutting down. I already tried to:Delate data and cache, delate some specific files on the ...

Casual Listener

Plan Premium Country Spain   Device Samsung Galaxy Edge 7 Operating System Android Oreo 8.0 Samsung Experience Version 9.0   My Question or Issue The Spotify app keeps on shutti...

Ver

Spotify Legend

3857 Views

5 replies

8 likes

shut down
  • 3857 Views
  • 5 replies
  • 8 likes

Superuser Contribution Podcasts won't play

PlanPremiumCountryPhilippinesDeviceHuawei YII6Operating System(Android Oreo My Question or IssuePodcasts won't play but it worked fine two days ago. Keep getting "Something went wrong" error message when I try to open any podcast. Music works fine. R...

Casual Listener

Plan Premium Country Philippines Device Huawei YII6 Operating System (Android Oreo   My Question or Issue Podcasts won't play but it worked fine two days ago. Keep getting "Somet...

jamesandreson21

Newbie

6222 Views

10 replies

3 likes

  • 6222 Views
  • 10 replies
  • 3 likes

Superuser Contribution Chromecast problems

PlanPremium CountryBrazil DeviceChromecast 2Gen and 3Gen, Moto G5Plus, Samsung J3Pro, Samsung A32, Samsung A71 Operating SystemAndroid 8 and 11 My Question or IssuePlayback is unstable on Chromecast. More often than not, selecting a Chromecast on the...

Casual Listener

Plan Premium   Country Brazil   Device Chromecast 2Gen and 3Gen, Moto G5Plus, Samsung J3Pro, Samsung A32, Samsung A71    Operating System Android 8 and 11   My Qu...

CarlosE

Spotify Legend

2609 Views

3 replies

0 likes

  • 2609 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Can't connect to facebook mi11 (MIUI 12.5.5)

PlanPremiumCountrySrilankaDeviceXiaomi mi 11 Global (MIUI 12.5.5)Operating SystemAndroid 11 My Question or IssueI tried to connect to Facebook to find my friends. After I touch connect facebook button its opens up another loading screen and it automa...

Regular

Plan Premium Country Srilanka Device Xiaomi mi 11 Global (MIUI 12.5.5) Operating System Android 11   My Question or Issue I tried to connect to Facebook to find my friends. After I tou...

Alex

Spotify Legend

2830 Views

11 replies

0 likes

  • 2830 Views
  • 11 replies
  • 0 likes