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I can't use the search-function in the spotify app since recently

Solved!

I can't use the search-function in the spotify app since recently

Plan

Premium

Country

Germany

Device

Sony Xperia Z3

Operating System

Android 6.0.1

Spotify-Version:

8.6.86.1231

 

My Question or Issue

I can't use the search-function to find other artists and songs in the spotify mobile app since recently. If I open the function then Android tells me that "Spotify had to end/closed". The app will close then.

Reply

Accepted Solutions
Marked as solution

Hey there @Hoernchen,

 

Thanks for reaching out to us in the Community!

 

Could you let us know which troubleshooting steps you've already tried so we avoid repeating them? If you haven't already, try performing a clean reinstall to see if that helps.

 

It'd be really helpful if you send us a screen recording which shows the issue in action.

 

Let us know how it goes.

 

Cheers!

ElenaModerator
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View solution in original post

3 Replies
Marked as solution

Hey there @Hoernchen,

 

Thanks for reaching out to us in the Community!

 

Could you let us know which troubleshooting steps you've already tried so we avoid repeating them? If you haven't already, try performing a clean reinstall to see if that helps.

 

It'd be really helpful if you send us a screen recording which shows the issue in action.

 

Let us know how it goes.

 

Cheers!

ElenaModerator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.
Are you new to the Community? Take a moment to introduce yourself!

It seems it works again.

I deleted and reinstalled it.

 

Thanks for your help!

Hey @Hoernchen,

 

Thanks for letting us know that everything is working fine now.

 

Remember to always keep your app updated, so you don't miss any fixes or new features. Don't hesitate to give us a shout if you have more questions.

 

Have a great day!

MafeGModerator
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If you appreciate an answer, maybe give it a Like.
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