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Plan
Premium
Country
Germany
Device
Sony Xperia Z3
Operating System
Android 6.0.1
Spotify-Version:
8.6.86.1231
My Question or Issue
I can't use the search-function to find other artists and songs in the spotify mobile app since recently. If I open the function then Android tells me that "Spotify had to end/closed". The app will close then.
Solved! Go to Solution.
Hey there @Hoernchen,
Thanks for reaching out to us in the Community!
Could you let us know which troubleshooting steps you've already tried so we avoid repeating them? If you haven't already, try performing a clean reinstall to see if that helps.
It'd be really helpful if you send us a screen recording which shows the issue in action.
Let us know how it goes.
Cheers!
Hey there @Hoernchen,
Thanks for reaching out to us in the Community!
Could you let us know which troubleshooting steps you've already tried so we avoid repeating them? If you haven't already, try performing a clean reinstall to see if that helps.
It'd be really helpful if you send us a screen recording which shows the issue in action.
Let us know how it goes.
Cheers!
It seems it works again.
I deleted and reinstalled it.
Thanks for your help!
Hey @Hoernchen,
Thanks for letting us know that everything is working fine now.
Remember to always keep your app updated, so you don't miss any fixes or new features. Don't hesitate to give us a shout if you have more questions.
Have a great day!
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