Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Not applicable
386538 Views
544 replies
34 likes
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
PlanPremiumCountryNorwayDeviceTablet and phone, both with Android 11.Operating SystemAndroid 11My Question or Issue When I use Spotify on my tablet, Spotify tries to start playing on my phone via a notification. The notification can't be deleted. I f...
Plan Premium Country Norway Device Tablet and phone, both with Android 11. Operating System Android 11 My Question or Issue When I use Spotify on my tablet, Spotify tries to sta...
Spotify Legend
446 Views
1 replies
0 likes
PlanFreeCountryDeviceXperia XAOperating SystemAndroid 7 My Question or IssueHello, I have a problem when trying to see my Wrapped2021 because when trying to see it the application closes. I already deleted the application data, uninstalled it and rei...
Plan Free Country Device Xperia XA Operating System Android 7 My Question or Issue Hello, I have a problem when trying to see my Wrapped2021 because when trying to see it the applicat...
Spotify Legend
586 Views
1 replies
0 likes
PlanPremiumCountryUSADevicePixel 4a & Pixel 6 ProOperating SystemAndroid 12 (SQ1A.211205.008 for 4a and SD1A.210817.036 for 6 Pro) My Question or IssueSince Upgrading to Android 12 the track length, how much time remaining, and album name does not sh...
Plan Premium Country USA Device Pixel 4a & Pixel 6 Pro Operating System Android 12 (SQ1A.211205.008 for 4a and SD1A.210817.036 for 6 Pro) My Question or Issue Since ...
Spotify Legend
6393 Views
1 replies
1 likes
PlanPremiumCountryAustraliaDeviceSamsung Galaxy A30Operating SystemAndroid 11My Question or IssueWhen using the /e/ os captive portal (the site that Android uses to check network connectivity) using the method detailed here. I noticed it only happene...
Plan Premium Country Australia Device Samsung Galaxy A30 Operating System Android 11 My Question or Issue When using the /e/ os captive portal (the site that Android uses to check network co...
Spotify Legend
461 Views
1 replies
0 likes
PlanPremiumCountry DeviceSamsung Galaxy S10Operating SystemAndroid 11 My Question or IssueSpotify music volume lowers when there is a notification on Android Auto but the music volume is stuck on low even after the notification is over. This low volu...
Plan Premium Country Device Samsung Galaxy S10 Operating System Android 11 My Question or Issue Spotify music volume lowers when there is a notification on Android Auto but th...
Moderator
587 Views
1 replies
0 likes
PlanPremiumCountryTheNetherlandsDeviceSamsung Galaxy s8Operating SystemAndroid 9 My Question or IssueMy music wont play on the app. It does in the webapp. If I log in on a different account on my app it works as well. But on my account the progress b...
Plan Premium Country TheNetherlands Device Samsung Galaxy s8 Operating System Android 9 My Question or Issue My music wont play on the app. It does in the webapp. If I log in on a di...
Moderator
671 Views
3 replies
0 likes
Plan: FreeCountry: United StatesDevice: Samsung Galaxy S5 (SM-G900P)Operating System: Android 6.0.1Spotify Version: 8.6.88.1104My Question or Issue:I am having trouble getting Spotify to play downloaded podcasts (e.g., Armchair Expert) while my devic...
Plan: Free Country: United States Device: Samsung Galaxy S5 (SM-G900P) Operating System: Android 6.0.1 Spotify Version: 8.6.88.1104 My Question or Issue: I am having trouble getting Spoti...
Moderator
7117 Views
3 replies
0 likes
Spotify stopped working correctly with Android auto and Apple CarPlay on purpose because you are making the car Thing. But if you have an expensive car you don't want another thing on you dashboard. Why not add a subscription option to reactivate the...
Spotify stopped working correctly with Android auto and Apple CarPlay on purpose because you are making the car Thing. But if you have an expensive car you don't want another thing on you dashboard. ...
Moderator
610 Views
3 replies
0 likes
PlanPremium StudentCountryGermanyDeviceSamsung Galaxy S20 FEOperating SystemAndroid 11 My Question or IssueI got a new phone and installed the app (as you do). I can't log in with my data, but it works just fine on the browser and the desktop app.The...
Plan Premium Student Country Germany Device Samsung Galaxy S20 FE Operating System Android 11 My Question or Issue I got a new phone and installed the app (as you do). I can'...
Spotify Legend
703 Views
1 replies
0 likes
Podcasts get picked up because of (electronic) word of mouth - so having the possibility to rate them would be beneficial for audience and creators alike. Adding reviews is even better, but let's start with rating.
Podcasts get picked up because of (electronic) word of mouth - so having the possibility to rate them would be beneficial for audience and creators alike. Adding reviews is even better, but let's sta...
Moderator
449 Views
1 replies
1 likes
PlanPremiumCountryCzech RepublicDeviceSamsung M12Operating SystemAndroid My Question or IssueSpotify seems to have replaced Behind The Lyrics with actual lyrics. But I loved Behind The Lyrics so much! I am a music nerd and I've learned so much just f...
Plan Premium Country Czech Republic Device Samsung M12 Operating System Android My Question or Issue Spotify seems to have replaced Behind The Lyrics with actual lyrics. But I loved ...
Spotify Legend
1090 Views
1 replies
0 likes
PlanPremiumCountrySEDeviceSamsung GalaxyOperating SystemAndroid My Question or IssueSpotify is changing the order of my playlists on my andriod phone based on what playlists I have currently been listening to. I have about... 50 lists at any given ti...
Plan Premium Country SE Device Samsung Galaxy Operating System Android My Question or Issue Spotify is changing the order of my playlists on my andriod phone based on what pl...
Newbie
2056 Views
2 replies
1 likes
PlanFree/PremiumCountry Device( Samsung Galaxy 9)Operating System(Android Oreo, Windows 10,etc.) My Question or IssueWhen I tell any of my smart devices to play my personal playlists that Ive been playing in the past Spotify will instead play a publi...
Plan Free/Premium Country Device ( Samsung Galaxy 9) Operating System (Android Oreo, Windows 10,etc.) My Question or Issue When I tell any of my smart devices to play my ...
Spotify Legend
1427 Views
7 replies
0 likes
PlanPremiumCountryIsraelDeviceGalaxy a70Operating SystemAndroid 11 My Question or IssueI can't see lyrics on songs.Even though my friends are able to see lyrics , in my user somehow i just cant see them.Already tried cleaning cache, clean reinstall, ...
Plan Premium Country Israel Device Galaxy a70 Operating System Android 11 My Question or Issue I can't see lyrics on songs. Even though my friends are able to see lyrics , i...
Visitor
688 Views
2 replies
2 likes
PlanPremiumCountryGermanyDeviceXiaomi Mi 9T ProOperating SystemMIUI 12.0.3.0 based on Android 10 (Issue is more or less also happening on the Windows App, see below for more information) My Question or IssueWhen choosing "Go to Song-Radio" of lesser ...
Plan Premium Country Germany Device Xiaomi Mi 9T Pro Operating System MIUI 12.0.3.0 based on Android 10 (Issue is more or less also happening on the Windows App, see below for more information...
Visitor
1473 Views
7 replies
0 likes
PlanPremium FamilyCountryBrazilDeviceXiaomi MI A1Operating SystemAndroid My Question or IssueI recently realize there's a new feature that allows me easily to add podcasts episodes to a default playlist called "Meus Episodios" (My episodes). After a ...
Plan Premium Family Country Brazil Device Xiaomi MI A1 Operating System Android My Question or Issue I recently realize there's a new feature that allows me easily to add podcasts ep...
Regular
4865 Views
8 replies
23 likes
PlanPremiumCountryUSADeviceGalaxy S10Operating SystemAndroid 11 My Question or IssueRecently ran into an issue where the wrong version of a song will play. First encountered this playing files on my iMac using the Spotify desktop app last week, where...
Plan Premium Country USA Device Galaxy S10 Operating System Android 11 My Question or Issue Recently ran into an issue where the wrong version of a song will play. First encountered ...
416 Views
0 replies
0 likes
Hi,Running latest of Spotify and Android 6.x on Moto X Play. All of a sudden Spotify cannot resume playing if interrupted by a call (both in- and outbound). Only sound heard is a loud cracking/crackling noise. Nothing can get real sound back again fr...
Hi, Running latest of Spotify and Android 6.x on Moto X Play. All of a sudden Spotify cannot resume playing if interrupted by a call (both in- and outbound). Only sound heard is a loud cracking/crac...
Visitor
711 Views
2 replies
2 likes
PlanPremiumCountryIndiaDeviceSamsung Galaxy F62Operating SystemAndroid R My Question or IssueI have been using an earlier version of spotify for a long time and I could always touch and hold the search button to search via voice. Alternatively, there...
Plan Premium Country India Device Samsung Galaxy F62 Operating System Android R My Question or Issue I have been using an earlier version of spotify for a long time and I cou...
Spotify Legend
944 Views
1 replies
0 likes
PlanPremiumCountryUSDeviceSamsung Galaxy Z Fold 3 5GOperating SystemAndroid 11 My Question or IssueBefore you ask, yes, I've searched and read the countless threads about local files from a desktop not syncing to a mobile device. I've tried many of t...
Plan Premium Country US Device Samsung Galaxy Z Fold 3 5G Operating System Android 11 My Question or Issue Before you ask, yes, I've searched and read the countless threads about loc...
Spotify Legend
777 Views
3 replies
0 likes
