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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

anaExE

Newbie

373230 Views

540 replies

34 likes

Account
Free
  • 373230 Views
  • 540 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7444 Views

0 replies

7 likes

  • 7444 Views
  • 0 replies
  • 7 likes

Superuser Contribution Default Episodes playlist doesn't allow sorting or even respect the order episodes were added

PlanPremium FamilyCountryBrazilDeviceXiaomi MI A1Operating SystemAndroid My Question or IssueI recently realize there's a new feature that allows me easily to add podcasts episodes to a default playlist called "Meus Episodios" (My episodes). After a ...

Visitor

Plan Premium Family Country Brazil Device Xiaomi MI A1 Operating System Android   My Question or Issue I recently realize there's a new feature that allows me easily to add podcasts ep...

RichieHH

Regular

4813 Views

8 replies

23 likes

  • 4813 Views
  • 8 replies
  • 23 likes

Wrong Version of Songs Playing/Syncing to Device

PlanPremiumCountryUSADeviceGalaxy S10Operating SystemAndroid 11 My Question or IssueRecently ran into an issue where the wrong version of a song will play. First encountered this playing files on my iMac using the Spotify desktop app last week, where...

Newbie

Plan Premium Country USA Device Galaxy S10 Operating System Android 11   My Question or Issue Recently ran into an issue where the wrong version of a song will play. First encountered ...

403 Views

0 replies

0 likes

  • 403 Views
  • 0 replies
  • 0 likes

Cracking sound in Spotify after call

Hi,Running latest of Spotify and Android 6.x on Moto X Play. All of a sudden Spotify cannot resume playing if interrupted by a call (both in- and outbound). Only sound heard is a loud cracking/crackling noise. Nothing can get real sound back again fr...

Casual Listener

Hi, Running latest of Spotify and Android 6.x on Moto X Play. All of a sudden Spotify cannot resume playing if interrupted by a call (both in- and outbound). Only sound heard is a loud cracking/crac...

marcnagels

Visitor

687 Views

2 replies

2 likes

  • 687 Views
  • 2 replies
  • 2 likes

Superuser Contribution Voice search

PlanPremiumCountryIndiaDeviceSamsung Galaxy F62Operating SystemAndroid R My Question or IssueI have been using an earlier version of spotify for a long time and I could always touch and hold the search button to search via voice. Alternatively, there...

Casual Listener

  Plan Premium Country India Device Samsung Galaxy F62 Operating System Android R   My Question or Issue I have been using an earlier version of spotify for a long time and I cou...

MafeG

Spotify Legend

935 Views

1 replies

0 likes

Android
voice
  • 935 Views
  • 1 replies
  • 0 likes

Superuser Contribution Desktop File Sync to Android...yet again

PlanPremiumCountryUSDeviceSamsung Galaxy Z Fold 3 5GOperating SystemAndroid 11 My Question or IssueBefore you ask, yes, I've searched and read the countless threads about local files from a desktop not syncing to a mobile device. I've tried many of t...

Regular

Plan Premium Country US Device Samsung Galaxy Z Fold 3 5G Operating System Android 11   My Question or Issue Before you ask, yes, I've searched and read the countless threads about loc...

MafeG

Spotify Legend

747 Views

3 replies

0 likes

  • 747 Views
  • 3 replies
  • 0 likes

App crashes on android.

When is it crashing randomly: When I click on next song. When an ad is played. App version: 8.6.88.1104

Newbie

When is it crashing randomly: When I click on next song. When an ad is played. App version: 8.6.88.1104

adamvinh

Newbie

352 Views

1 replies

0 likes

  • 352 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify connect not able to play song radio's on other device (from desktop to android)

PlanPremiumCountryFranceDeviceHuawei p30 LiteOperating SystemAndroid My Question or IssueHello,I am having a frustrating issue on spotify when I use the spotify connect feature,it's seems that music showing up when I check song radio from the app on ...

Newbie

  Plan Premium Country France Device Huawei p30 Lite Operating System Android    My Question or Issue Hello, I am having a frustrating issue on spotify when I use the spoti...

Jeremy

Spotify Legend

382 Views

1 replies

0 likes

  • 382 Views
  • 1 replies
  • 0 likes

Superuser Contribution Lyrics are acting weird

PlanFree and PremiumCountryCzechiaDeviceSamsung Galaxy S9 and S6, Android 7 tablet, desktop app and web appOperating SystemAndroid 10, windows My Question or IssueHello fellow Spotify users, I have some weird experience using the Spotify's newest fea...

Newbie

Plan Free and Premium Country Czechia Device Samsung Galaxy S9 and S6, Android 7 tablet, desktop app and web app Operating System Android 10, windows   My Question or Issue Hello fello...

CarlosE

Spotify Legend

1089 Views

1 replies

0 likes

lyrics
  • 1089 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Mobile][Your Library] Display album length while offline

For some reason album length isn't displayed without an internet connection, which doesn't really make sense to me. I'm not sure if this problem exists on other platforms than Android but either way it's a bit of a stupid problem. Please fix it, Spot...

Casual Listener

For some reason album length isn't displayed without an internet connection, which doesn't really make sense to me. I'm not sure if this problem exists on other platforms than Android but either way ...

Alex

Spotify Legend

445 Views

1 replies

0 likes

Mobile
Your Library
  • 445 Views
  • 1 replies
  • 0 likes

Superuser Contribution Browsing offline music by artist in android auto

PlanPremiumCountryCanadaDeviceSamsung S20Operating Systemandroid 11 My Question or IssueWhen I try to browse artists from which I've downloaded their albums and switch to offline mode, it says I don't have any. Yet, I can see the albums that I downlo...

Newbie

Plan Premium Country Canada Device Samsung S20 Operating System android 11   My Question or Issue When I try to browse artists from which I've downloaded their albums and switch to off...

MafeG

Spotify Legend

439 Views

1 replies

1 likes

  • 439 Views
  • 1 replies
  • 1 likes

Superuser Contribution Spotify keeps crashing when I hit pause or receive a notification

Whenever I pause a song or podcast I notice that the app shuts down. This happens when I pause on the lock screen or browse down from the top of the screen. Spotify just...disappears and I have to reopen the app to press play. Also whenever I get a n...

Casual Listener

Whenever I pause a song or podcast I notice that the app shuts down. This happens when I pause on the lock screen or browse down from the top of the screen. Spotify just...disappears and I have to re...

MafeG

Spotify Legend

2011 Views

3 replies

0 likes

  • 2011 Views
  • 3 replies
  • 0 likes

Superuser Contribution [BUG] Adding song currently playing to the queue

When listening to a song, add 3 random songs to the queue and then add the song you are currently playing to the queue (4th song in the queue). Skip the song you are currently playing (that you also added to the queue as the 4th song) - when you reac...

Casual Listener

When listening to a song, add 3 random songs to the queue and then add the song you are currently playing to the queue (4th song in the queue).  Skip the song you are currently playing (that you...

Elena

Moderator

626 Views

3 replies

0 likes

bug android
  • 626 Views
  • 3 replies
  • 0 likes

Superuser Contribution Radio de la cancion no funciona

Volvi a instalarlo y sigue sin reproducir radio de la canción.  

Newbie

Volvi a instalarlo y sigue sin reproducir radio de la canción.   

Jeremy

Spotify Legend

1972 Views

3 replies

3 likes

No reproduce radio de la canción. Volví a instalar y sigue igual
  • 1972 Views
  • 3 replies
  • 3 likes

Superuser Contribution App crashes on chromebook

PlanPremiumCountrySwedenDeviceAsus Chromebook Flip C434Operating SystemChrome OSMy Question or IssueThe android app doesn't work on my Chromebook. After one or two songs, my device gets suuuuper slow, the cursor freezes every two or three seconds and...

Visitor

Plan Premium Country Sweden Device Asus Chromebook Flip C434 Operating System Chrome OS My Question or Issue The android app doesn't work on my Chromebook. After one or two songs, my de...

sizzlemeat

Regular

3570 Views

4 replies

1 likes

  • 3570 Views
  • 4 replies
  • 1 likes

Superuser Contribution Unable to add to or remove from 'liked songs'

PlanPremiumCountryUnited KingdomDeviceSony Xperia XA2Operating SystemAndroid 9/Pie My Question or IssueI've noticed I am no longer able to add to or remove from my 'liked songs' playlist. For a song that isn't in the playlist, tapping the heart icon ...

Casual Listener

Plan Premium Country United Kingdom Device Sony Xperia XA2 Operating System Android 9/Pie   My Question or Issue I've noticed I am no longer able to add to or remove from my 'liked son...

Eni

Moderator

1233 Views

7 replies

0 likes

  • 1233 Views
  • 7 replies
  • 0 likes

Solved!!Superuser Contribution I can't use the search-function in the spotify app since recently

PlanPremiumCountryGermanyDeviceSony Xperia Z3Operating SystemAndroid 6.0.1Spotify-Version:8.6.86.1231 My Question or IssueI can't use the search-function to find other artists and songs in the spotify mobile app since recently. If I open the function...

Casual Listener

Plan Premium Country Germany Device Sony Xperia Z3 Operating System Android 6.0.1 Spotify-Version: 8.6.86.1231   My Question or Issue I can't use the search-function to find other ar...

MafeG

Spotify Legend

964 Views

3 replies

0 likes

Mobile
search-function
  • 964 Views
  • 3 replies
  • 0 likes

Superuser Contribution Autoplay not working in 2021

PlanPremiumCountryCroatiaDeviceSamsung Galaxy S20+Operating SystemAndroid 11 My Question or IssueAutoplay is not working from search. When I search for a song and the selected song finishes, nothing plays after it, the song radio does not start to pl...

Regular

  Plan Premium Country Croatia Device Samsung Galaxy S20+ Operating System Android 11   My Question or Issue Autoplay is not working from search. When I search for a song and the...

MafeG

Spotify Legend

12535 Views

35 replies

4 likes

Android
autoplay
  • 12535 Views
  • 35 replies
  • 4 likes

Voice search

Hey all, I reside in India and have just started using spotify premium on galaxy F62(android R). I am not able to find any button to search via voice. The version is latest that is available on play store. Can someone help me?

Casual Listener

Hey all,   I reside in India and have just started using spotify premium on galaxy F62(android R).   I am not able to find any button to search via voice. The version is latest that...

346 Views

0 replies

0 likes

  • 346 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution Spotify Android app didn't work

PlanPremiumCountryPolandDeviceMotorola Moto E4 PlusOperating SystemAndroid 7.1.1Spotify version:8.6.86.1231My Question or IssueI didn't see playlist on my library on phone (on my Windows app, this work correctly) and I could play any song. Any playli...

Casual Listener

Plan Premium Country Poland Device Motorola Moto E4 Plus Operating System Android 7.1.1 Spotify version: 8.6.86.1231 My Question or Issue I didn't see playlist on my library on p...

Jeremy

Spotify Legend

2131 Views

5 replies

0 likes

  • 2131 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution Playlists stuck in shuffle

PlanPremiumCountryUSADeviceLG V30Operating System Android Pie My Question or IssueSuddenly today my playlist (which is full of podcast episodes) started playing in shuffle. I can't seem to turn it off. I follow instructions and go to the Now Playing ...

Visitor

Plan Premium Country USA Device LG V30 Operating System  Android Pie   My Question or Issue Suddenly today my playlist (which is full of podcast episodes) started playing in ...

katemiller

Casual Listener

12661 Views

7 replies

0 likes

Shuffle Playlist
  • 12661 Views
  • 7 replies
  • 0 likes