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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118352 Views

27 replies

4 likes

  • 118352 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

238443 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 238443 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

599338 Views

79 replies

3 likes

  • 599338 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

491931 Views

581 replies

42 likes

Account
Free
  • 491931 Views
  • 581 replies
  • 42 likes

Superuser Contribution "More" button in Spotify share not working.

PlanPremiumCountryNetherlands DeviceSamsung Galaxy s10Operating System Android 12 My Question or IssueWhen I try to share a Spotify song and press the "More" button to share to something else than WhatsApp, Ig, Facebook or snapchat, I get the followi...

Regular

Plan Premium Country Netherlands   Device Samsung Galaxy s10 Operating System  Android 12   My Question or Issue When I try to share a Spotify song and press the "More"...

Alex

Spotify Legend

2686 Views

7 replies

0 likes

Android
bug
Looks like something went wrong
share music
sharing
  • 2686 Views
  • 7 replies
  • 0 likes

Superuser Contribution Download files

PlanPremiumCountryPortugalDeviceSamsung Galaxy A02)Operating System(Android 11) My Question or IssueI have several songs downloaded on my smartphone so I can listen without being connected to the network. It happens sometimes these songs are not avai...

Regular

Plan Premium Country Portugal Device Samsung Galaxy A02) Operating System (Android 11)   My Question or Issue I have several songs downloaded on my smartphone so I can listen without b...

Eni

Moderator

553 Views

1 replies

0 likes

  • 553 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify Connect notice constantly popup

PlanPremiumCountryDenmarkDeviceSamsung Galaxy S10Version: 8.7.14.1332Operating SystemAndroid My Question or IssueIf im connected to my reciever (Sony STR-1080) with spotify connect the app constantly popup with the message: You listening at <> will y...

Newbie

Plan Premium Country Denmark Device Samsung Galaxy S10 Version: 8.7.14.1332 Operating System Android   My Question or Issue If im connected to my reciever (Sony STR-1080) with spotify...

Eni

Moderator

4877 Views

10 replies

6 likes

  • 4877 Views
  • 10 replies
  • 6 likes

Superuser Contribution I can't jump to any point in a song in the lockscreen as in iphone

PlanPremiumCountryArgentinaDeviceSamsung S20 FeOperating SystemAndroid 11 My Question or IssueHello before I had an iPhone and could play and listen to any point of the song with a locked screen. Now I have a Samsung S20 Fe and it does not allow me t...

Casual Listener

 Plan Premium Country Argentina Device Samsung S20 Fe Operating System Android 11   My Question or Issue Hello before I had an iPhone and could play and listen to any point of the...

Ver

Spotify Legend

743 Views

3 replies

0 likes

  • 743 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution cant see lyrics on android

PlanPremiumCountryU.S.A.DeviceSamsung Galaxy Note 9Operating SystemLatest (whatever it is) My Question or IssueDespite having done a thorough uninstall and following all of the guides I am unable to see lyrics. I am able to see Genius Behind the Lyri...

Newbie

Plan Premium Country U.S.A. Device Samsung Galaxy Note 9 Operating System Latest (whatever it is)   My Question or Issue Despite having done a thorough uninstall and following all of t...

Alex

Spotify Legend

749 Views

1 replies

0 likes

  • 749 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Mobile][Discover] A button that allows you to play randomised music in the music style u like.

It should be a nice feature that allows u to listen to randomised music but in your style. Like when a playslist ends random music begins to play but just a button that allows you to do that without you have to listen to a playslist.

Newbie

It should be a nice feature that allows u to listen to randomised music but in your style. Like when a playslist ends random music begins to play but just a button that allows you to do that without ...

Eni

Moderator

601 Views

1 replies

0 likes

Mobile
  • 601 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Android Auto] Artist info is not displayed

PlanPremiumDeviceOneplus 8 Pro, Jeep Compass 4xe (2021)Operating SystemAndroid 11 (Oxygen OS 11.0.10.10.IN11BA), Android Auto (7.1.614574-release), Spotify (8.7.0.1147) My IssueWhen I use spotify over a wired android auto connection in my car, the ar...

Music Fan

Plan Premium Device Oneplus 8 Pro, Jeep Compass 4xe (2021) Operating System Android 11 (Oxygen OS 11.0.10.10.IN11BA), Android Auto (7.1.614574-release), Spotify (8.7.0.1147)   My Issue W...

Elena

Moderator

3393 Views

10 replies

0 likes

android auto
artist
  • 3393 Views
  • 10 replies
  • 0 likes

Solved!!Superuser Contribution App Suddenly Stopped Working

PlanPremiumCountryUSADeviceSamsung Galaxy 9Operating SystemMost recent android update My Question or IssueAs of 2 days ago my app completed stopped working only on my phone. Using the web browser spotify still works on a phone chrome browser, and usi...

Visitor

Plan Premium Country USA Device Samsung Galaxy 9 Operating System Most recent android update   My Question or Issue As of 2 days ago my app completed stopped working only on my pho...

maxfield034

Casual Listener

5202 Views

2 replies

1 likes

  • 5202 Views
  • 2 replies
  • 1 likes

Unable to play or view music

PlanPremiumDeviceMotorola moto g6Operating SystemAndroid 9My Question or IssueAttempting to open an album or playlist page results in either a black screen, or shows a loading screen endlessly. I have tried the following in order to resolve this issu...

Casual Listener

Plan Premium Device Motorola moto g6 Operating System Android 9 My Question or Issue Attempting to open an album or playlist page results in either a black screen, or shows a loading screen ...

Amay

Spotify Star

889 Views

3 replies

0 likes

  • 889 Views
  • 3 replies
  • 0 likes

Superuser Contribution Already played podcast episodes won't disappear from the pull down bar

PlanPremiumCountryGermanyDeviceSamsung Galaxy A22Operating SystemAndroid 11 My Question or IssueIn the pull down bar that's in my notification area there are four already finished podcast episodes that I'd really like to get rid of. some of them have...

Newbie

Plan Premium Country Germany Device Samsung Galaxy A22 Operating System Android 11   My Question or Issue In the pull down bar that's in my notification area there are four already fin...

CarlosE

Spotify Legend

4391 Views

6 replies

0 likes

  • 4391 Views
  • 6 replies
  • 0 likes

Superuser Contribution Enhance button not showing up!!

PlanPremiumCountryMy main account is a UK account and I am in Australia at the moment so the test account I made was AustralianDeviceOnePlus Nord 2 5G Operating SystemAndroid 11 My Question or IssueI don't know why my main account won't show the enha...

Casual Listener

Plan Premium Country My main account is a UK account and I am in Australia at the moment so the test account I made was Australian Device OnePlus Nord 2 5G  Operating System Android 11&nb...

JonahTweed

Casual Listener

2535 Views

6 replies

0 likes

Enhance button
frustrated
  • 2535 Views
  • 6 replies
  • 0 likes

Superuser Contribution [Mobile] Block/Hide Artists on Spotify Playlists and Release Radar

The release of Friday's Release Radar is one of my favorite parts of the week and has been for about 5 years now. Within the last year or two, a change was made where you can no longer hide particular artists permanently from your playlist. For examp...

Regular

The release of Friday's Release Radar is one of my favorite parts of the week and has been for about 5 years now.  Within the last year or two, a change was made where you can no longer hide par...

NordicHector

Regular

3672 Views

10 replies

6 likes

Mobile
  • 3672 Views
  • 10 replies
  • 6 likes

Superuser Contribution Multiple Ongoing Issues with Playback (Stopping, Now Playing Bar and Lock Screen Controls Missing)

For months now I have been unable to solve the following three very annoying issues with playback. I have repeatedly tried all the “standard” fixes I found browsing the forums and searching online: full reinstall, clear cache, log out, restart, etc. ...

Regular

For months now I have been unable to solve the following three very annoying issues with playback. I have repeatedly tried all the “standard” fixes I found browsing the forums and searching online: f...

Yordan

Moderator

842 Views

1 replies

2 likes

  • 842 Views
  • 1 replies
  • 2 likes

Play/pause not working with Rayban Smart Glasses

PlanPremiumCountryUnited KingdomDeviceGoogle Pixel 6Operating SystemAndroid 12 My Question or IssueSo I just got the new Rayban smart glasses, and they have a 'touchpad' on the side to play/pause and skip tracks. This function works perfectly for You...

Casual Listener

  Plan Premium Country United Kingdom Device Google Pixel 6 Operating System Android 12   My Question or Issue So I just got the new Rayban smart glasses, and they have a 'to...

Hydez17

Casual Listener

128888 Views

1 replies

1 likes

  • 128888 Views
  • 1 replies
  • 1 likes

Amazon Echo freezes after 3 songs

PlanPremiumCountryUnited StatesDeviceG8X ThinQAmazon Echo Dot (3rd gen)Windows 10 PCOperating SystemAndroid 10Windows 10 My Question or IssueWithin the last week I have found that my Alexa Echo devices are only able to play 3 songs before freezing up...

Visitor

Plan Premium Country United States Device G8X ThinQ Amazon Echo Dot (3rd gen) Windows 10 PC Operating System Android 10 Windows 10   My Question or Issue Within the last week I have...

user-removed

Not applicable

932 Views

1 replies

1 likes

  • 932 Views
  • 1 replies
  • 1 likes

Losing Volume Control with Chromecast

Well, my problem of Chromecast randomly disconnecting with Spotify stopped with latest update (to Spotify) - but I'm experiencing another isue: I frequently lose volume control on my phone. For instance, I’ll try turning the music down and notice I’m...

Gig Goer

Well, my problem of Chromecast randomly disconnecting with Spotify stopped with latest update (to Spotify) - but I'm experiencing another isue: I frequently lose volume control on my phone. &n...

psgpremium

Music Fan

43181 Views

68 replies

39 likes

  • 43181 Views
  • 68 replies
  • 39 likes

Superuser Contribution [Android][Browse] avoid phone lock while in Spotify, like it happens in navigation apps as Waze lock

On some of my devices where I run Spotify and we enjoy to read the song lyrics it could be useful to have an option to avoid the screen lock: in android we don't find any option to do that

Casual Listener

On some of my devices where I run Spotify and we enjoy to read the song lyrics it could be useful to have an option to avoid the screen lock: in android we don't find any option to do that

Eni

Moderator

833 Views

3 replies

1 likes

Android
Browse
  • 833 Views
  • 3 replies
  • 1 likes

Solved!! STILL LACKING BASIC FEATURES FOR ANDROID. THE ANDROID DEVELOPMENT TEAM IS ACTUALLY USELESS

PlanPremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Thank god for swipe to queue finally being added. Good work spotify!

Casual Listener

Plan Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo,    Thank god for swipe to queue finally being ad...

ankinker

Casual Listener

642 Views

1 replies

0 likes

  • 642 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Lyrics not showing

PlanPremiumCountryHong Kong DeviceSamsung S10Operating SystemAndroid 12, One UI 4 My Question or IssueI can never see the lyrics on my phone under any song. Even when I followed the procedure on the spotify help website, it just never worked. Whereas...

Casual Listener

Plan Premium Country Hong Kong  Device Samsung S10 Operating System Android 12, One UI 4   My Question or Issue I can never see the lyrics on my phone under any song. Even when I...

Alex

Spotify Legend

1402 Views

3 replies

1 likes

Android
lyrics
  • 1402 Views
  • 3 replies
  • 1 likes

Solved!! Suddenly no longer able to download music to phone?

PlanPremiumCountryUSDevicemoto x4Operating SystemAndroid 9/pie My Question or IssueI've been using Spotify for awhile and this is a new problem. I'm unable to download any playlists - they get stuck in the grey waiting to download phase. It is only o...

Casual Listener

Plan Premium Country US Device moto x4 Operating System Android 9/pie   My Question or Issue I've been using Spotify for awhile and this is a new problem. I'm unable to download any...

felidaea

Casual Listener

1058 Views

2 replies

1 likes

  • 1058 Views
  • 2 replies
  • 1 likes