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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

114875 Views

27 replies

4 likes

  • 114875 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Roadie

231020 Views

148 replies

11 likes

Android
autoplay
bluetooth
  • 231020 Views
  • 148 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

590213 Views

79 replies

3 likes

  • 590213 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Jh011

Visitor

484978 Views

580 replies

42 likes

Account
Free
  • 484978 Views
  • 580 replies
  • 42 likes

Spotify automatically removing most of the queue

PlanPremiumCountryUnited StatesDeviceSamsung Galaxy S22 UltraOperating SystemAndroid 12 My Question or IssueThis only happens in the mobile app. I have a bluetooth device in my vehicle. What happens is that the phone will automatically connect to the...

Newbie

Plan Premium Country United States Device Samsung Galaxy S22 Ultra Operating System Android 12   My Question or Issue This only happens in the mobile app. I have a bluetooth device in ...

Taylith

Community Legend

1054 Views

1 replies

3 likes

  • 1054 Views
  • 1 replies
  • 3 likes

Solved!! Spotify plays, but no controls are available.

PlanPremiumCountryUSA DeviceGalaxy Note 10+ Operating SystemSpotify Version 8.7.10.1262Android 12One UI Version 4.0Google Play Update Feb 1,2022 My Question or IssueSpotify app will open. I can choose a podcast and press the green play button. Contro...

Casual Listener

Plan Premium Country USA   Device Galaxy Note 10+  Operating System Spotify Version 8.7.10.1262 Android 12 One UI Version 4.0 Google Play Update Feb 1,2022   My Question o...

Taylith

Community Legend

12782 Views

4 replies

2 likes

  • 12782 Views
  • 4 replies
  • 2 likes

Superuser Contribution Samsung 20+S spotify stops randomly

On Wednesday, November 25, my spotify account would stop randomly while playing songs and would stop multiple times during a song on my Samsung 20+S. I have done the clean reinstall which did not fix the problem. I have done a clean reinstall on my d...

Visitor

On Wednesday, November 25, my spotify account would stop randomly while playing songs and would stop multiple times during a song on my Samsung 20+S.   I have done the clean reinstall which di...

Eni

Moderator

1110 Views

3 replies

0 likes

  • 1110 Views
  • 3 replies
  • 0 likes

Cant play music from my playlist

I cant play music from my playlist it just give me a5 sec then stop help me please

Newbie

I cant play music from my playlist it just give me a5 sec then stop help me please 💔💔💔

Taylith

Community Legend

653 Views

1 replies

1 likes

App & Features
  • 653 Views
  • 1 replies
  • 1 likes

Superuser Contribution Offline Mode loses tracks within a few days

PlanPremiumCountryUKDeviceSamsung Galaxy M12Operating SystemAndroid My Question or Issue I recently went abroad and didn't have WiFi access. Prior to going on Holiday I downloaded several albums (to device memory) and switched it to Offline mode. Aft...

Newbie

Plan Premium Country UK Device Samsung Galaxy M12 Operating System Android   My Question or Issue   I recently went abroad and didn't have WiFi access.    Prior to go...

Ver

Spotify Legend

632 Views

2 replies

1 likes

offline mode
  • 632 Views
  • 2 replies
  • 1 likes

Superuser Contribution Spotify not working with wifi

Hi My spotify app is not working when connected to wifi. It works fine with the mobile data. Even when connected to PC with wifi it is good. Tried all the troubleshooting methods like logout, clearing cache/data ,reinstalling etc. In settings I am no...

Newbie

Hi My spotify app is not working when connected to wifi. It works fine with the mobile data. Even when connected to PC with wifi it is good. Tried all the troubleshooting methods like logout, clear...

Ver

Spotify Legend

538 Views

1 replies

0 likes

  • 538 Views
  • 1 replies
  • 0 likes

Superuser Contribution Downloaded music won't play when offline

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueMy downloaded music won't play when I am offline or not connected to internet. It keeps askin...

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue My down...

Ver

Spotify Legend

485 Views

1 replies

0 likes

  • 485 Views
  • 1 replies
  • 0 likes

Superuser Contribution Something went wrong

Hey,I'm trying to share Spotify music to my instagram story,but it keeps saying "something went wrong" it only happens when I'm trying to share the songs that have their music video. What could possibly be the problem?

Casual Listener

Hey,I'm trying to share Spotify music to my instagram story,but it keeps saying "something went wrong" it only happens when I'm trying to share the songs that have their music video. What could possi...

OscarDC

Moderator

519 Views

1 replies

0 likes

  • 519 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Android][Playlists] Remove from Playlist

Screenshot_20220306-083443_Spotify.jpg Add "remove from playlist" to these options?

Regular

  Screenshot_20220306-083443_Spotify.jpg   Add "remove from playlist" to these options?

Alex

Spotify Legend

477 Views

1 replies

0 likes

Android
Playlists
  • 477 Views
  • 1 replies
  • 0 likes

Superuser Contribution Shuffle mode deactivates automatically after choosing a song from the library/playlist

PlanPremiumCountryItalyDeviceOnePlus 5Operating SystemAndroid 9 My Question or IssueI start playing music by pressing on shuffle listen green button at top. Everything's fine so far. Then, after selecting a specific song from the library or playlist,...

Newbie

Plan Premium Country Italy Device OnePlus 5 Operating System Android 9   My Question or Issue I start playing music by pressing on shuffle listen green button at top. Everything's fine...

Alex

Spotify Legend

1163 Views

4 replies

1 likes

  • 1163 Views
  • 4 replies
  • 1 likes

Superuser Contribution [Android] Shuffle turns ON automatically when selecting new song from the playlist

Issue: Shuffle mode turns on automatically when selecting new song from the playlist. Steps to reproduce:I had the shuffle turned off and selected a new song from the same playlist, now the shuffle mode is on, without me pressing the shuffle button. ...

Roadie

Issue:  Shuffle mode turns on automatically when selecting new song from the playlist.   Steps to reproduce: I had the shuffle turned off and selected a new song from the same playlist,...

Eni

Moderator

824 Views

2 replies

0 likes

Android
  • 824 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify Bluetooth It doesn't work controls and Metadata JVC Car Stereo

PlanFreeCountrySpainDeviceOnePusOperating SystemAndroid 11 updated 01-01-2022My Question or IssueSpotify Bluetooth It doesn't work controls and Metadata JVC Car Stereo.I have updated the latest radio-cd firmware and doesn't work.I can't access librar...

Casual Listener

Plan Free Country Spain Device OnePus Operating System Android 11 updated 01-01-2022 My Question or Issue Spotify Bluetooth It doesn't work controls and Metadata JVC Car Stereo. I have up...

franpinera

Casual Listener

605 Views

2 replies

0 likes

Android
Car Bluetooth
Car Stereo
  • 605 Views
  • 2 replies
  • 0 likes

Superuser Contribution App crashes on android

PlanPremiumCountryCanada DeviceSamsung note 20 ultraOperating SystemAndroid My Question or IssueThe app crashes as soon as I hit the log in button. I'm trying to log in with my email but before I can put any email or password in it crashes and closed...

Casual Listener

  Plan Premium Country Canada  Device Samsung note 20 ultra Operating System Android    My Question or Issue The app crashes as soon as I hit the log in button. I'm try...

Jeremy

Spotify Legend

458 Views

1 replies

0 likes

Android
Log in problem
  • 458 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify stops playing album after five songs and then starts playing something else

PlayPremiumCountryUSA DeviceSamsung Galaxy S21+Operating System My Question or IssueI start playing an album on Spotify in normal order, and after the fifth song, Spotify will stop playing the album and move on to "Radio based on album". Therefore, i...

Regular

Play Premium Country USA   Device Samsung Galaxy S21+ Operating System     My Question or Issue I start playing an album on Spotify in normal order, and after the fifth song...

Jeremy

Spotify Legend

563 Views

1 replies

0 likes

  • 563 Views
  • 1 replies
  • 0 likes

Lyrics don't show on my android phone

PlanPremiumCountryGermanyDeviceNokia 7.2Operating SystemAndroid 10 My Question or IssueI don't have working lyrics on my phone and also don't have them on my previous phone, which was a Samsung M12 with Android 11. I don't have the lyrics option for ...

Visitor

Plan Premium Country Germany Device Nokia 7.2 Operating System Android 10   My Question or Issue I don't have working lyrics on my phone and also don't have them on my previous phone, ...

Taylith

Community Legend

477 Views

1 replies

1 likes

  • 477 Views
  • 1 replies
  • 1 likes

Statusbar and navbar must be transparent

PlanPremiumCountryItalyDeviceSamsung Galaxy Note 10+Operating SystemAndroid 12 My Question or IssueAs title says, navbar and statusbar have to be transparent. It's one of the rules for a good UI in Google's guidelines, and for a good reason.It would ...

Casual Listener

Plan Premium Country Italy Device Samsung Galaxy Note 10+ Operating System Android 12   My Question or Issue As title says, navbar and statusbar have to be transparent. It's one of the...

dinomight

Spotify Star

998 Views

1 replies

26 likes

  • 998 Views
  • 1 replies
  • 26 likes

Superuser Contribution Android app starts Shuffle all by itself

PlanPremiumCountryNetherlandsDeviceSamsung Galaxy S21 plusOperating SystemAndroid My Question or IssueI have an issue since a couple of days, that whenever I start any playlist or track that I have found and want to play.Everytime when I select a tra...

Music Fan

Plan Premium Country Netherlands Device Samsung Galaxy S21 plus Operating System Android   My Question or Issue I have an issue since a couple of days, that whenever I start any playli...

Jeremy

Spotify Legend

1677 Views

4 replies

1 likes

  • 1677 Views
  • 4 replies
  • 1 likes

Superuser Contribution Adverts won't start

PlanFreeCountryUSADeviceMoto G Power ( XT2041-4 )Operating SystemAndroid 11 My Question or IssueTwo issues.1. Same two adverts constantly playing throughout the night ( taco bell & steyer university ). 2. When an advert break happens, sometimes nothi...

Casual Listener

Plan Free Country USA Device Moto G Power ( XT2041-4 ) Operating System Android 11   My Question or Issue Two issues. 1. Same two adverts constantly playing throughout the night ( t...

Jeremy

Spotify Legend

996 Views

5 replies

0 likes

adverts
lock screen
not playing
  • 996 Views
  • 5 replies
  • 0 likes

the app is totally broken on my phone only.

PlanPremiumCountryCanada Devicenote 20 ultra Operating System Android 12My Question or Issueso when i got to log in i hit the log in button and the app crashes nothing i do fixes it ive tried uninstalling reinstalling, I've cleared the cash, and rest...

Casual Listener

  Plan Premium Country Canada  Device note 20 ultra  Operating System  Android 12 My Question or Issue so when i got to log in i hit the log in button and the app crashe...

Taylith

Community Legend

618 Views

1 replies

1 likes

Android
Android 12
C
Cant log in
  • 618 Views
  • 1 replies
  • 1 likes

Superuser Contribution Autoplay not working correctly

Spotify autoplay is not working for me either but its only when I am using spotify connect to stream to my chromecasts (one in the living room and one in the kitchen) that its not working and its only when I am using my android phone (pixel 4a). So w...

Regular

Spotify autoplay is not working for me either but its only when I am using spotify connect to stream to my chromecasts (one in the living room and one in the kitchen) that its not working and its onl...

Rei_Sundance

Newbie

5613 Views

22 replies

2 likes

Android
  • 5613 Views
  • 22 replies
  • 2 likes