Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...
Visitor
121926 Views
27 replies
4 likes
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Gig Goer
245465 Views
156 replies
11 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
607083 Views
79 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
503823 Views
581 replies
42 likes
Hi,Trying to install Spotify on my daughter's Galaxy A02s. I can download the app in Play Store but at the end of the installation I get a message that the app can't be installed.I did all cash and force stop that usually recommended but didn't help....
Hi, Trying to install Spotify on my daughter's Galaxy A02s. I can download the app in Play Store but at the end of the installation I get a message that the app can't be installed. I did all cash ...
Moderator
690 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI activated the premium account and deactivated it immediately, I wanted to switch to the duo...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I activ...
Moderator
446 Views
1 replies
0 likes
HiI am using Spotify Premium in my car connected via bluetooth to my Samsung S10.All steering wheel controls are working ok ie volume, skip to next track, mute etc.However the fast forward a track function doesn't work. It should be possible by holdi...
Hi I am using Spotify Premium in my car connected via bluetooth to my Samsung S10. All steering wheel controls are working ok ie volume, skip to next track, mute etc. However the fast forward a tr...
Moderator
2240 Views
6 replies
0 likes
I toggled on the "Show local files" option, I had a bunch of .mp3 files saved and those still show and play.The problem stands with files that I downloaded after I set up the option.1. I renamed them all; the app showed me two files: the renamed one ...
I toggled on the "Show local files" option, I had a bunch of .mp3 files saved and those still show and play. The problem stands with files that I downloaded after I set up the option. 1. I renamed ...
Spotify Legend
810 Views
3 replies
0 likes
Premium Family plan, LGV60, Pioneer WNEX4400 head unit, latest Android (as of Jan 2022), latest head unit BIOS, connects via WiFi-Direct.My preferred music app is Stations and it has been working for more than a year (which is when I ditched Pandora ...
Premium Family plan, LGV60, Pioneer WNEX4400 head unit, latest Android (as of Jan 2022), latest head unit BIOS, connects via WiFi-Direct. My preferred music app is Stations and it has been worki...
Spotify Legend
3809 Views
4 replies
1 likes
PlanoPremiumPaísBrasilDispositivoMoto Z2 PlaySistema OperacionalAndroid 10 Meu Spotify não faz mais download das playlists ou músicas, eu aperto para baixar e simplesmente fica carregando, sem baixar quaisquer faixas. Já desinstalei e instalei novame...
Plano Premium País Brasil Dispositivo Moto Z2 Play Sistema Operacional Android 10 Meu Spotify não faz mais download das playlists ou músicas, eu aperto para baixar e simplesme...
Music Fan
4013 Views
16 replies
0 likes
PlanPremiumCountryUSA My Question or IssueI'm not sure if this is an Android issue or Spotify issue. About 5 months ago, my texting app Google Messages stopped displaying track previews for all URLs, both on the phone app and the Chrome extension. So...
Plan Premium Country USA My Question or Issue I'm not sure if this is an Android issue or Spotify issue. About 5 months ago, my texting app Google Messages stopped displaying track previ...
Moderator
1542 Views
2 replies
3 likes
PlanPremiumCountryUSADeviceSamsung S21 Ultra Operating SystemAndroid 12 My Question or IssueI keep getting added to Group sessions without my approval and I'm unable to leave the group as the button to leave isn't showing up. I have done pretty much ...
Plan Premium Country USA Device Samsung S21 Ultra Operating System Android 12 My Question or Issue I keep getting added to Group sessions without my approval and I'm unable to ...
Spotify Legend
3772 Views
7 replies
2 likes
Hello! I recently installed Spotify and quickly upgraded to Premium. Since my upgrade, it seems as the Mobile App is "stuck" - any actions that take place on the app, such as liking new songs, pinning playlists etc. are impossible to achieve. Interes...
Hello! I recently installed Spotify and quickly upgraded to Premium. Since my upgrade, it seems as the Mobile App is "stuck" - any actions that take place on the app, such as liking new son...
Regular
2160 Views
5 replies
0 likes
PlanPremiumCountryAustralia DeviceSamsung Galaxy A31 Operating SystemAndroid 11 My Question or IssueI downloaded a library of music to listen to while I was away with no cellular access and only a WiFi with Spotify blocked. Whenever I attempted to lo...
Plan Premium Country Australia Device Samsung Galaxy A31 Operating System Android 11 My Question or Issue I downloaded a library of music to listen to while I was awa...
Spotify Legend
2651 Views
3 replies
1 likes
I was thinking, instead of having your liked songs playlist, maybe we could make it into a section of it's own. Like the home, search, and library sections. Because sometimes when I am in a place where I may not have much internet and I chose to play...
I was thinking, instead of having your liked songs playlist, maybe we could make it into a section of it's own. Like the home, search, and library sections. Because sometimes when I am in a place whe...
Casual Listener
643 Views
2 replies
0 likes
PlanPremiumCountryTurkeyDevice(Sony Xperia XZ F8331)Operating System(Android 8.0.0) My Question or IssueI logged out of the application and turned the phone off and on again, I entered the application again, the same did not fix it.
Plan Premium Country Turkey Device (Sony Xperia XZ F8331) Operating System (Android 8.0.0) My Question or Issue I logged out of the application and turned the phone off and on again,...
Regular
1742 Views
9 replies
0 likes
PlanPremiumCountryPakistanDeviceSamsung Galaxy Note 9Operating SystemAndroid 10 My Question or IssueI have had these issues for more than a month now, even after 3 updates, clean reinstall, they aren't solved.1. Whenever i open the app, it automatica...
Plan Premium Country Pakistan Device Samsung Galaxy Note 9 Operating System Android 10 My Question or Issue I have had these issues for more than a month now, even after 3 updates, c...
Moderator
907 Views
3 replies
0 likes
PlanPremiumDeviceSamsung Galaxy A52SOperating SystemOne UI 4.0 (Android 12) My Question or IssueSpotify keeps pausing randomly. With wi-fi or cellular on, Spotify randomly pauses every minute or so. It doesn't happen when you turn off internet connec...
Plan Premium Device Samsung Galaxy A52S Operating System One UI 4.0 (Android 12) My Question or Issue Spotify keeps pausing randomly. With wi-fi or cellular on, Spotify randomly pauses...
Spotify Legend
1797 Views
2 replies
0 likes
PlanPremiumCountryNetherlands DeviceSamsung Galaxy s10Operating System Android 12 My Question or IssueWhen I try to share a Spotify song and press the "More" button to share to something else than WhatsApp, Ig, Facebook or snapchat, I get the followi...
Plan Premium Country Netherlands Device Samsung Galaxy s10 Operating System Android 12 My Question or Issue When I try to share a Spotify song and press the "More"...
Spotify Legend
2726 Views
7 replies
0 likes
PlanPremiumCountryPortugalDeviceSamsung Galaxy A02)Operating System(Android 11) My Question or IssueI have several songs downloaded on my smartphone so I can listen without being connected to the network. It happens sometimes these songs are not avai...
Plan Premium Country Portugal Device Samsung Galaxy A02) Operating System (Android 11) My Question or Issue I have several songs downloaded on my smartphone so I can listen without b...
Moderator
562 Views
1 replies
0 likes
PlanPremiumCountryDenmarkDeviceSamsung Galaxy S10Version: 8.7.14.1332Operating SystemAndroid My Question or IssueIf im connected to my reciever (Sony STR-1080) with spotify connect the app constantly popup with the message: You listening at <> will y...
Plan Premium Country Denmark Device Samsung Galaxy S10 Version: 8.7.14.1332 Operating System Android My Question or Issue If im connected to my reciever (Sony STR-1080) with spotify...
Moderator
4931 Views
10 replies
6 likes
PlanPremiumCountryArgentinaDeviceSamsung S20 FeOperating SystemAndroid 11 My Question or IssueHello before I had an iPhone and could play and listen to any point of the song with a locked screen. Now I have a Samsung S20 Fe and it does not allow me t...
Plan Premium Country Argentina Device Samsung S20 Fe Operating System Android 11 My Question or Issue Hello before I had an iPhone and could play and listen to any point of the...
Spotify Legend
752 Views
3 replies
0 likes
PlanPremiumCountryU.S.A.DeviceSamsung Galaxy Note 9Operating SystemLatest (whatever it is) My Question or IssueDespite having done a thorough uninstall and following all of the guides I am unable to see lyrics. I am able to see Genius Behind the Lyri...
Plan Premium Country U.S.A. Device Samsung Galaxy Note 9 Operating System Latest (whatever it is) My Question or Issue Despite having done a thorough uninstall and following all of t...
Spotify Legend
768 Views
1 replies
0 likes
It should be a nice feature that allows u to listen to randomised music but in your style. Like when a playslist ends random music begins to play but just a button that allows you to do that without you have to listen to a playslist.
It should be a nice feature that allows u to listen to randomised music but in your style. Like when a playslist ends random music begins to play but just a button that allows you to do that without ...
Moderator
680 Views
1 replies
0 likes
