Help - Android

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
2024-07-30 2:30:11 AM
AFCM6456
Casual Listener
42339 Views
65 replies
25 likes

42339 Views
65 replies
25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

Daniel
Community Legend
2014-09-11 11:47:34 AM
2014-10-29 11:18:30 AM
Daniel
Community Legend
877965 Views
11 replies
51 likes
Android
Guide
Troubleshooting

877965 Views
11 replies
51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2024-08-21 3:01:30 PM
shahn321
Casual Listener
26345 Views
4 replies
0 likes

26345 Views
4 replies
0 likes

[Android][Podcasts] Podcast does not resume after an ad

Android. Spotify premium. When an ad plays during a podcast the podcast can't be played or resumed after the ad is finished. I have to restart the app to fix the issue. I got Spotify premium so I wouldn't have to deal with Ads. Remove the ads or remo...

Oberwyl
Newbie
Android. Spotify premium. When an ad plays during a podcast the podcast can't be played or resumed after the ad is finished. I have to restart the app to fix the issue. &nbsp...
2021-06-19 5:52:10 AM
595 Views
0 replies
0 likes
Android
Podcasts

595 Views
0 replies
0 likes

Superuser Contribution Playlists not showing up at all when using an SD Card

PlanPremium/ Android App version 8.6.32.925CountryUKDeviceMoto E4 PlusOperating SystemAndroid 7.1.1 My Question or IssueI'm reporting this as a new issue as I did mention it in this thread - https://community.spotify.com/t5/Ongoing-Issues/Mobile-Play...

martinjh99
Roadie
Plan Premium/ Android App version 8.6.32.925 Country UK Device Moto E4 Plus Operating System Android 7.1.1 My Question or Issue I'm reporting this as a new issue as I did mention it ...
2021-06-04 2:20:42 PM
2021-06-18 7:49:44 PM
Novy
Moderator
2430 Views
27 replies
0 likes
Android
sd card

2430 Views
27 replies
0 likes

How to disconnect computer's Spotify from phone?

PlanPremiumCountryUSADeviceMoto Z2Operating SystemAndroid 9 My Question or IssueI just noticed that my phone's notification bar, and lock screen, suddenly started showing what I was listening to on my laptop, and that I could control my computer's mu...

dbrezina312
Newbie
Plan Premium Country USA Device Moto Z2 Operating System Android 9 My Question or Issue I just noticed that my phone's notification bar, and lock screen, suddenly started showing wha...
2021-06-18 4:33:45 AM
2021-06-18 5:23:27 AM
AdamDamon
Spotify Star
1736 Views
1 replies
1 likes
laptop
PC
phone

1736 Views
1 replies
1 likes

Superuser Contribution Song muted after Skipping manually on my Bluetooth-Connected Car

Hello, like many others i have the issue that my music mutes after skipping a song manually, when connected to my Car via bluetooth. I then need to turn the Volume of the car Up again or Press Play again. The Song time-stence runs just perfectly alon...

Koerner1996
Regular
Hello, like many others i have the issue that my music mutes after skipping a song manually, when connected to my Car via bluetooth. I then need to turn the Volume of the car Up again or Press Play a...
2021-04-21 1:08:07 PM
2021-06-18 1:18:52 AM
Novy
Moderator
2003 Views
12 replies
0 likes
Android
bluetooth
Car
mute
skip

2003 Views
12 replies
0 likes

Superuser Contribution Discographies no longer categorized

Recently when I click on an artist/group discography in Spotify it is not longer categorized (albums, singles, complications) but all items are shown in one bunch. The categories are still shown, but no items are under each category. What has happene...

JNNLS
Casual Listener
Recently when I click on an artist/group discography in Spotify it is not longer categorized (albums, singles, complications) but all items are shown in one bunch. The categories are s...
2021-06-15 7:59:43 PM
2021-06-17 10:24:06 PM
dan_lind321
Casual Listener
937 Views
8 replies
5 likes

937 Views
8 replies
5 likes

Superuser Contribution Bass Boost from Equalizer keeps resetting to zero

PlanFree/PremiumCountry NetherlandsDevice(Nokia 7 plus)Operating System(Android Pie.) My Question or IssueBass boost keep resetting to zero, problem started after updating to Android pie. Anyone else got this problem?

DarkCaBo
Casual Listener
Plan Free/Premium Country Netherlands Device (Nokia 7 plus) Operating System (Android Pie.) My Question or Issue Bass boost keep resetting to zero, problem started after updati...
2018-10-29 9:50:40 PM
2021-06-17 10:08:53 PM
Rickytallguy
Visitor
12583 Views
34 replies
13 likes
Android 9.0
Nokia 7 plus

12583 Views
34 replies
13 likes

Superuser Contribution Car Mode not showing timecode anymore

PlanPremiumCountrySpainDeviceXiaomi Note 8Operating SystemAndroid 10 I recently noticed that, when Spotify is in Car Mode, it doesn't show the timecode of the song anymore, only when the song starts or if I touch the screen. Why did it disappear with...

tricky2k
Casual Listener
Plan Premium Country Spain Device Xiaomi Note 8 Operating System Android 10 I recently noticed that, when Spotify is in Car Mode, it doesn't show the timecode of the song anymore, onl...
2021-04-09 10:20:16 PM
2021-06-17 8:33:23 PM
Novy
Moderator
699 Views
3 replies
0 likes
Android
car mode sucks
Mobile

699 Views
3 replies
0 likes

Superuser Contribution My downloaded music is going missing.

I have a Samsung Galaxy S9, running on Android 9.0 pie. When I download my Playlists so that they can be listened to offline, my app crashes and even when they successfully download, as soon as my phone is restarted, my offline Playlists are gone. Th...

James_Hooper_93
Newbie
I have a Samsung Galaxy S9, running on Android 9.0 pie. When I download my Playlists so that they can be listened to offline, my app crashes and even when they successfully download, as soon as my ph...
2019-03-19 8:26:31 PM
2021-06-17 7:49:46 PM
Novy
Moderator
616 Views
2 replies
1 likes
Download Playlists
Downloaded music disappears
downloaded playlist
Downloaded playlists deleting disappearing

616 Views
2 replies
1 likes

Solved!!Superuser Contribution Library suddenly empty, download does not work

PlanPremiumCountryUK/GermanyDeviceLG G6Operating SystemAndroid 9 My Question or IssueLibrary on my phone was suddenly empty. The desktop version is fine.When I click on my account I see the playlists I created but when I press on 'download' nothing h...

Schrifti
Newbie
Plan Premium Country UK/Germany Device LG G6 Operating System Android 9 My Question or Issue Library on my phone was suddenly empty. The desktop version is fine. When I click on my ...
2021-06-15 5:45:47 PM
2021-06-17 8:59:00 AM
Jeremy
Spotify Legend
1575 Views
1 replies
0 likes

1575 Views
1 replies
0 likes

Superuser Contribution Spotify is not recognizing my SD card

PlanPremiumCountryUSADevice(Samsung Galaxy J7 Sky Pro)Operating System(Android) My Question or IssueBefore a bunch of updates were made, the application was linked to my external SD where I would store my downloaded songs. Now, it doesn't even give m...

will-106-2002
Casual Listener
Plan Premium Country USA Device (Samsung Galaxy J7 Sky Pro) Operating System (Android) My Question or Issue Before a bunch of updates were made, the application was linked to my exte...
2021-06-13 7:50:18 AM
2021-06-17 8:44:34 AM
Mihail
Spotify Legend
1291 Views
5 replies
0 likes

1291 Views
5 replies
0 likes

Superuser Contribution Unchanging reccomendations at top of home screen

PlanPremiumCountryCanadaDevicePixel 3aOperating SystemAndroid 11 My Question or IssueFor the last couple months, the same two items have appeared at the top of my home screen, even though I haven't listened to them since at least 2 months ago. These ...

dmd256
Regular
Plan Premium Country Canada Device Pixel 3a Operating System Android 11 My Question or Issue For the last couple months, the same two items have appeared at the top of my home screen...
2021-05-19 4:12:13 PM
2021-06-16 2:49:38 PM
Alex
Spotify Legend
561 Views
5 replies
0 likes

561 Views
5 replies
0 likes

Superuser Contribution Cannot play some songs

PlanPremium CountryAustralia Operating SystemAndroid My Question or IssueSome songs are the normal white and you can click on them, add to playlist, etc.Some songs are light grey and cannot be played. They can still be 'liked' but not added to a play...

gavinant
Casual Listener
Plan Premium Country Australia Operating System Android My Question or Issue Some songs are the normal white and you can click on them, add to playlist, etc. Some song...
2021-06-02 9:51:20 AM
2021-06-16 1:10:38 AM
CarlosE
Moderator
591 Views
3 replies
0 likes

591 Views
3 replies
0 likes

Solved!!Superuser Contribution [Android] Instant crash after startup

PlanPremiumCountryGermanyDevice(Samsung Galaxy S5 NeoOperating SystemAndroid 6.0.1 My Question or IssueSpotify will load the home screen and crash instantly afterwards. I'm seeing similar complaints due to the recent update. Is this a known issue? Wh...

GuardianAngel02
Casual Listener
Plan Premium Country Germany Device (Samsung Galaxy S5 Neo Operating System Android 6.0.1 My Question or Issue Spotify will load the home screen and crash instantly afterwards. I'm s...
2021-06-07 11:40:43 PM
2021-06-15 8:09:10 PM
Eni
Moderator
496 Views
3 replies
0 likes

496 Views
3 replies
0 likes

Superuser Contribution App repeatedly deleting downloaded music

Third time in as many months. Yes I have done a clean reinstall, twice. Yes I have correctly assigned my SD card as the caching device, ensuring that it is wiped beforehand. No I do not use automated maintenance software. Probably just gonna buy a be...

_kf-gqad920wf
Gig Goer
Third time in as many months. Yes I have done a clean reinstall, twice. Yes I have correctly assigned my SD card as the caching device, ensuring that it is wiped beforehand. No I do...
2021-06-11 9:19:32 PM
2021-06-15 8:35:12 AM
Ivan
Spotify Legend
358 Views
3 replies
0 likes

358 Views
3 replies
0 likes

Solved!! Home UI redesign

PlanPremiumCountrySpainDeviceRedmi Note 5Operating SystemAndroid 11 My Question or IssueMy home has changed and now it is a REALLY LONG list of cards that are completely irrelevant to me. There is no track of my daily mixes, weekly or release radar a...

borjaarpe
Newbie
Plan Premium Country Spain Device Redmi Note 5 Operating System Android 11 My Question or Issue My home has changed and now it is a REALLY LONG list of cards that are completely irre...
2021-06-14 4:25:50 PM
2021-06-15 6:56:07 AM
Billy-J
Spotify Star
614 Views
1 replies
0 likes

614 Views
1 replies
0 likes

Solved!!Superuser Contribution Bluetooth buttons stopped working

PlanPremiumCountryThe NetherlandsDeviceOneplus 6Operating SystemAndroid version 10 My Question or IssueI have a bluetooth headset with buttons on them to control my music (play/pause/skip etc). A short while ago they stopped working. I couldn't skip ...

Carstaer
Casual Listener
Plan Premium Country The Netherlands Device Oneplus 6 Operating System Android version 10 My Question or Issue I have a bluetooth headset with buttons on them to control my music (pl...
2021-06-08 1:56:18 PM
2021-06-14 10:51:18 PM
Eni
Moderator
1864 Views
3 replies
0 likes

1864 Views
3 replies
0 likes

Superuser Contribution Spotify App Saying Artist Playlist are Empty

PlanFreeCountryUSADeviceSamsung Galaxy S9Operating SystemAndroid Version 10 My Question or IssueThe Spotify App keeps saying every playlist is empty (see attached). Therfore the app is basically useless since I can't play any songs from it. Furthermo...

Wojofoo
Casual Listener
Plan Free Country USA Device Samsung Galaxy S9 Operating System Android Version 10 My Question or Issue The Spotify App keeps saying every playlist is empty (see attached). Therfore ...
2021-06-10 5:55:16 PM
2021-06-14 6:33:48 PM
Eni
Moderator
459 Views
3 replies
0 likes

459 Views
3 replies
0 likes

No aparece el "guion bajo"

Hola. Al poner mi usuario y password en mi reloj galaxy watch active 2, no me aparecen ciertos caracteres, como el "guion bajo" y por ello, no puedo ingresar mi cuenta de usuario. ¿Dónde los puedo encontrar? Gracias por vuestra ayuda. Un saludo

taranga
Newbie
Hola. Al poner mi usuario y password en mi reloj galaxy watch active 2, no me aparecen ciertos caracteres, como el "guion bajo" y por ello, no puedo ingresar mi cuenta de usuario. &nbs...
2021-06-14 5:35:33 PM
389 Views
0 replies
0 likes
App & Features

389 Views
0 replies
0 likes

Superuser Contribution Everything now is in singles.

Just like the title, everything now is in singles. And why is it? What should i do?

user-removed
Visitor
Just like the title, everything now is in singles. And why is it? What should i do?
2021-06-12 5:07:41 AM
2021-06-13 1:57:33 PM
Jeremy
Spotify Legend
457 Views
5 replies
1 likes

457 Views
5 replies
1 likes

Solved!!Superuser Contribution Downloaded Playlists in folders disappear

PlanPremiumCountryAustriaDeviceSamsung Galaxy A70Operating SystemAndroid 11 (Samsungs One UI 3.1)Spotify Version8.6.30.889 My Question or IssueI have a bunch of playlists that I made in my library. I also sort them in folders.Now for example: I have ...

hiasiboy
Regular
Plan Premium Country Austria Device Samsung Galaxy A70 Operating System Android 11 (Samsungs One UI 3.1) Spotify Version 8.6.30.889 My Question or Issue I have a bunch of playlists...
2021-05-29 1:49:58 PM
2021-06-13 8:10:04 AM
Jeremy
Spotify Legend
2268 Views
13 replies
11 likes

2268 Views
13 replies
11 likes

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