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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

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  • Daniel
  • Community Legend
  • 839787 Views
  • 11 replies
  • 48 likes
  • Android
    Guide
    Troubleshooting
  • 839787 Views
  • 11 replies
  • 48 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Ivan
  • Spotify Legend
  • 13612 Views
  • 1 replies
  • 0 likes
  • 13612 Views
  • 1 replies
  • 0 likes

Superuser Contribution Certain songs in playlist cutting short

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueSongs have started to only play a certain amount before changing to next song . It's not ever...

  • Newbie
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Songs h...
  • Elena
  • Moderator
  • 552 Views
  • 1 replies
  • 0 likes
  • 552 Views
  • 1 replies
  • 0 likes

Superuser Contribution Recently played not showing

PlanPremiumCountryItalyDeviceHuawei Y6S and Huawei P8 Lite 2017Operating SystemAndroid 9 My Question or IssueIt's been months that the recently played don't show in my home screen on mobile. It really sucks and it's a big issue for me. In my home scr...

  • Casual Listener
  • Plan Premium Country Italy Device Huawei Y6S and Huawei P8 Lite 2017 Operating System Android 9   My Question or Issue It's been months that the recently played don't show in my home s...
  • Elena
  • Moderator
  • 584 Views
  • 3 replies
  • 0 likes
  • 584 Views
  • 3 replies
  • 0 likes

Connection to xbox from Samsung s10 phone

PlanPremiumCountryUSADeviceSamsung Galaxy S10Operating SystemAndroid 10 My Question or IssueDespite appearing as a connectable device, Spotify does not connect to Xbox One.Both have been validated to be on the same wifi. Both have been uninstalled an...

  • Casual Listener
  • Plan Premium Country USA Device Samsung Galaxy S10 Operating System Android 10   My Question or Issue Despite appearing as a connectable device, Spotify does not connect to Xbox One. ...
  • Sivart213
  • Casual Listener
  • 484 Views
  • 9 replies
  • 1 likes
  • 484 Views
  • 9 replies
  • 1 likes

Superuser Contribution Customize list of available devices

My Idea: There should be an option to customize the devices that are available to play. Delete at least those that we don't want. I currently have multiple devices at home that support Google Cast and Spotify Connect but only use a few of them. It is...

  • Regular
  • My Idea:   There should be an option to customize the devices that are available to play. Delete at least those that we don't want.   I currently have multiple devices at home that supp...
  • pikatoste
  • Regular
  • 283 Views
  • 4 replies
  • 0 likes
  • customize
    devices
    PlayStation
  • 283 Views
  • 4 replies
  • 0 likes

Solved!!Superuser Contribution Playlist not playing

PlanPremium/just started trailCountryIsraelDeviceGoogle Pixel 3aOperating SystemAndroid Oreo My Question or Issue Hi, I encounter problems listening to certain songs and playlists, it mostly happens with playlists. I only see a message "This song is ...

  • Casual Listener
  • Plan Premium/just started trail Country Israel Device Google Pixel 3a Operating System Android Oreo   My Question or Issue   Hi, I encounter problems listening to certain songs a...
  • Mario
  • Spotify Legend
  • 321 Views
  • 5 replies
  • 0 likes
  • Playlist
  • 321 Views
  • 5 replies
  • 0 likes

Superuser Contribution I can't share songs on instagram story

PlanFreeCountryTurkeyDeviceSamsung Galaxy A70Operating SystemAndroid 9.0 My Question or IssueI click share icon. Normally, there must be 'share on instageam story' icon. But lately i can't see any icon about it

  • Visitor
  •   Plan Free Country Turkey Device Samsung Galaxy A70 Operating System Android 9.0   My Question or Issue I click share icon. Normally, there must be 'share on instageam story' ic...
  • Elena
  • Moderator
  • 218 Views
  • 1 replies
  • 1 likes
  • 218 Views
  • 1 replies
  • 1 likes

Superuser Contribution Liked songs playing from start after adding something to the queue

PlanPremiumCountryGermanyDeviceMotorola Moto one visionOperating SystemAndroid 10My Question or Issue"Liked Songs"-playlist is playing as usual, until I add a/multiple song(s) into the queue. The playlist starts from the first song again, after the s...

  • Visitor
  •   Plan Premium Country Germany Device Motorola Moto one vision Operating System Android 10 My Question or Issue "Liked Songs"-playlist is playing as usual, until I add a/multiple song(...
  • Elena
  • Moderator
  • 180 Views
  • 2 replies
  • 0 likes
  • 180 Views
  • 2 replies
  • 0 likes

Superuser Contribution Liked songs queue can't be edited

PlanPremiumCountryBelgiumDeviceOneplus 6 Operating SystemAndroid 10My Question or IssueWhen i add a song to my queue, the playlist starts again from the top after the added song has played (only happens in the liked songs playlist). Also, the songs i...

  • Visitor
  • Plan Premium Country Belgium Device Oneplus 6  Operating System Android 10 My Question or Issue When i add a song to my queue, the playlist starts again from the top after the added son...
  • Elena
  • Moderator
  • 290 Views
  • 1 replies
  • 0 likes
  • 290 Views
  • 1 replies
  • 0 likes

Liking songs on Android Auto

PlanPremiumCountryUSA DevicePixel 4 XL Operating SystemAndroid Pie My Question or IssueI am new to Spotify (coming fromGoogle Play Music). I went thru and manually added all my liked songs from GPM. When listening in my car on Android Auto, I listen ...

  • Regular
  • Plan Premium Country USA  Device Pixel 4 XL  Operating System Android Pie   My Question or Issue I am new to Spotify (coming from Google Play Music). I went thru and manuall...
  • TaTHEj
  • Composer
  • 417 Views
  • 9 replies
  • 0 likes
  • 417 Views
  • 9 replies
  • 0 likes

Superuser Contribution Saved songs cannot be played.

PlanPremiumCountryTaiwan DeviceOppo R11 My Question or Issue Some of my saved songs cannot be played. They just stuck at the beginning and dragging the timeline doesn't work as well. I'm not sure if it's because I cleaned the cache sometimes. I need ...

  • Newbie
  • Plan Premium Country Taiwan   Device Oppo R11   My Question or Issue  Some of my saved songs cannot be played. They just stuck at the beginning and dragging the timeline doesn...
  • Liortish1
  • Visitor
  • 256 Views
  • 2 replies
  • 0 likes
  • 256 Views
  • 2 replies
  • 0 likes

Android not seeing webplayer when started from android

PlanPremiumCountryBelgiumDeviceHuawei p20Operating SystemAndroid OreoArchlinux, firefox and chrome My Question or IssueThe webplayer only shows up on my phone after choosing to play from it in the webplayer itself.Which is funny, because when Spotify...

  • Newbie
  • Plan Premium Country Belgium Device Huawei p20 Operating System Android Oreo Archlinux, firefox and chrome   My Question or Issue The webplayer only shows up on my phone after ch...
  • 184 Views
  • 0 replies
  • 0 likes
  • Webplayer remote
  • 184 Views
  • 0 replies
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Superuser Contribution Music doesn't play with wireless earbuds

PlanFamily PremiumCountryItaly DeviceHuwaei P30 LiteOperating SystemAndroid Good morning, as the title says, I have a Huawei P30 Lite and last week the music started not to play with my earbuds connected; you can see the music going on and change, bu...

  • Newbie
  • Plan Family Premium Country Italy   Device Huwaei P30 Lite Operating System Android   Good morning, as the title says, I have a Huawei P30 Lite and last week the music started not...
  • el_-mvjfojnum
  • Newbie
  • 2861 Views
  • 2 replies
  • 0 likes
  • 2861 Views
  • 2 replies
  • 0 likes

Solved!! Liked songs won't play in order

PlanPremiumCountryIndonesiaDeviceSamsung Galaxy A50SOperating SystemAndroid 10 My Question or IssueExcuse me, I'm premium user. I'd like to ask why is my spotify won't play liked song in order? I have about 400 songs, if its help. Already try to re-i...

  • Visitor
  • Plan Premium Country Indonesia Device Samsung Galaxy A50S Operating System Android 10   My Question or Issue Excuse me, I'm premium user. I'd like to ask why is my spotify won't play l...
  • TreyAnastasio
  • Spotify Star
  • 5584 Views
  • 1 replies
  • 0 likes
  • 5584 Views
  • 1 replies
  • 0 likes

Audio infrastructure and resampling

PlanFreeCountryItalyDeviceHauwei P20Operating SystemAndroid 9 My Question or Issue Dear Spotify, your platform currently represents the best entertainment solution in the music sector, due to the vastness of the database and the discovery functions. ...

  • Casual Listener
  • Plan Free Country Italy Device Hauwei P20 Operating System Android 9   My Question or Issue   Dear Spotify,   your platform currently represents the best entertainment sol...
  • 298 Views
  • 0 replies
  • 1 likes
  • 298 Views
  • 0 replies
  • 1 likes

Buds and watch active2 problem

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) Hi i have a problem with my Buds+ , watch active 2 and Samsung s9. Here is my problem. 1. I connect in wear app w...

  • Newbie
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)     Hi i have a problem w...
  • 190 Views
  • 0 replies
  • 0 likes
  • 190 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution All Songs not loading

Whenever i try to go on all Songs vor all Albums Spotify starts loading but nothing happens it is just loading but it doesn't show anything. I waited for at least 15 mins but nothing would show up.

  • Casual Listener
  • Whenever i try to go on all Songs vor all Albums Spotify starts loading but nothing happens it is just loading but it doesn't show anything. I waited for at least 15 mins but nothing would show up.
  • Pingunah
  • Casual Listener
  • 13321 Views
  • 11 replies
  • 0 likes
  • Android 5.1.1
    Spotify App
  • 13321 Views
  • 11 replies
  • 0 likes

Random pause issue (Android 7.0 on Samsung S6)

Premium planItalySamsung Galaxy S6 (Android 7.0 and phone kept up-to-date)Spotify version: 8.5.51.941 Dear Sir or Madam,I've been a premium Spotify user for over a year on my S6 and never had issues until now.Now Spotify randomly stops playing music:...

  • Casual Listener
  • Premium plan Italy Samsung Galaxy S6 (Android 7.0 and phone kept up-to-date) Spotify version:  8.5.51.941     Dear Sir or Madam, I've been a premium Spotify user for over a yea...
  • Bravide
  • Casual Listener
  • 543 Views
  • 2 replies
  • 1 likes
  • Android
    issue
    pause
    s6
    shooting
    trouble
    Troubleshooting
  • 543 Views
  • 2 replies
  • 1 likes

Werbung schon nach kurzer Zeit obwohl halbe Stunde Werbefrei sein sollte?

Hallo Spotify User,ich habe grundsätzlich kein Problem, wenn Werbung (leise!) dudelt. Im Radio ist es bei den Privaten nicht anders. Zitat Spotify: "genieße 30 Minuten Musik ohne Unterbrechung"!Bei mir (verschiedene Geräte) kommt aber Werbung fast im...

  • Casual Listener
  • Hallo Spotify User, ich habe grundsätzlich kein Problem, wenn Werbung (leise!) dudelt. Im Radio ist es bei den Privaten nicht anders. Zitat Spotify: "genieße 30 Minuten Musik ohne Unterbrechung"! ...
  • Meik73
  • Visitor
  • 7279 Views
  • 1 replies
  • 6 likes
  • 2020
    ads
    Android
    Commercial
    free account
    freetime
    Windows 10
  • 7279 Views
  • 1 replies
  • 6 likes

Superuser Contribution Premium alamıyorum

Selam...Premium öğrenci paketine üye olmak istiyorum öğrenci olduğumu doğruladılar fakat devamında premium edin butonuna bastıktan sonra hata veriyor... 

Screenshot_2020-04-04-19-35-40-518_com.spotify.music.jpg
  • Visitor
  • Selam... Premium öğrenci paketine üye olmak istiyorum öğrenci olduğumu doğruladılar fakat devamında premium edin butonuna bastıktan sonra hata veriyor...  
  • Ivan
  • Spotify Legend
  • 251 Views
  • 1 replies
  • 0 likes
  • 251 Views
  • 1 replies
  • 0 likes

Superuser Contribution Library not available if spotify starts in offline mode

PlanPremiumCountryBelgiumDeviceOnePlus 5tOperating SystemAndroid 9 (OxygenOS 9.0.11.)Spotify 8.5.51.941My Question or IssueMy library is not available when opening spotify with offline mode enabled. Artists and albums just keeps showing the spinning ...

  • Casual Listener
  • Plan Premium Country Belgium Device OnePlus 5t Operating System Android 9 (OxygenOS 9.0.11.) Spotify 8.5.51.941 My Question or Issue My library is not available when opening spotify with of...
  • Ivan
  • Spotify Legend
  • 283 Views
  • 1 replies
  • 1 likes
  • Android
    library
    Library Navigation
    Offline Android
  • 283 Views
  • 1 replies
  • 1 likes

Env: prod