Plan
Premium
Country
Ireland
Device
Google Pixel 6 Pro (same issue on my secondary iphone 12)
Operating System
Android 12
My Question or Issue
Hi, I still haven't received the new now playing ( https://spotify.design/article/small-but-mighty-weve-rolled-out-changes-to-the-now-playing-bar )
Everyone I know has received it and it was announced as seen above. What is going on?
Hey there @LeeroyJenkins,
Thanks for reaching out about this here in the Community.
First up, it's well worth running a clean reinstall to get rid of any cached files that might be causing trouble. This one is more thorough than the usual one.
If this doesn't do the trick, would you mind asking a friend or a relative to log in to their account in your phone to check if the issue persists with a different account?
We'll be on the lookout for your reply.
Hi there @LeeroyJenkins,
Thanks for getting back to us and letting us know that.
This seems to be account related indeed. In this case, we suggest that you reach out directly to our Support team through any of these channels so they can take a closer look at your account and give you more info about this.
If you need a hand with anything else, the Community is here for you.
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