Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Forum Posts

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy_0-1689082497746.png Marketing_asset (1).png
  • Spotify Star
  • Spotify Star
  • Mad4music
  • Visitor
  • 32943 Views
  • 62 replies
  • 25 likes
  • 32943 Views
  • 62 replies
  • 25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 872769 Views
  • 11 replies
  • 50 likes
  • Android
    Guide
    Troubleshooting
  • 872769 Views
  • 11 replies
  • 50 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Spotify Legend
  • 25240 Views
  • 3 replies
  • 0 likes
  • 25240 Views
  • 3 replies
  • 0 likes

Search Bar not Working

PlanFreeCountryUSADeviceSamsung ChromebookOperating SystemAndroidMy Question or IssueOn the Spotify Web Player, when I search up anything, it says "no results found for ___". I am completely sure that I've spelled things correctly but no matter what ...

  • Casual Listener
  • Plan Free Country USA Device Samsung Chromebook Operating System Android My Question or Issue On the Spotify Web Player, when I search up anything, it says "no results found for ___". I am c...
  • Billy-J
  • Spotify Star
  • 236 Views
  • 1 replies
  • 0 likes
  • 236 Views
  • 1 replies
  • 0 likes

Superuser Contribution New Library experience is unusable for Podcast episodes

PlanPremiumCountryUSA DevicePixel 4zOperating SystemAndroid My Question or IssueApp version 8.6.2.774The new library experience has made my daily podcast use case unusable. I typically would go to Podcasts and view by Episodes. It was a nice little i...

  • Casual Listener
  •     Plan Premium Country USA   Device Pixel 4z Operating System Android   My Question or Issue App version 8.6.2.774 The new library experience has made my daily pod...
  • Novy
  • Moderator
  • 706 Views
  • 4 replies
  • 7 likes
  • 706 Views
  • 4 replies
  • 7 likes

Superuser Contribution Spotify retained previous playlist

PlanPremiumCountryMalaysiaDeviceMi 10T ProOperating SystemMiui 12.0.11 Android 10 My Question or IssueSpotify player retained the previous playlist/song opened eventhough I've started different playlist/song. The song played the new song I selected b...

  • Regular
  • Plan Premium Country Malaysia Device Mi 10T Pro Operating System Miui 12.0.11 Android 10   My Question or Issue Spotify player retained the previous playlist/song opened eventhough I'v...
  • Jeremy
  • Spotify Legend
  • 814 Views
  • 9 replies
  • 0 likes
  • 814 Views
  • 9 replies
  • 0 likes

Bluetooth skipping audio.

Plan premium CountryUSA DeviceLGG7 ThinQ Operating System My Question or IssueThis has been happenkng for two months or so now. Ive reset my phone. Reset cleared and deleted and reinstalled the app. Tried everything Google and these forums have sugge...

  • Casual Listener
  • Plan premium   Country USA   Device LGG7 ThinQ   Operating System     My Question or Issue This has been happenkng for two months or so now. Ive reset my phone. R...
  • cdunn32
  • Casual Listener
  • 3704 Views
  • 9 replies
  • 1 likes
  • bluetooth
    skipping
  • 3704 Views
  • 9 replies
  • 1 likes

Superuser Contribution Albums show unrelated tracks in preview

PlanFreeDeviceNokia 2.3Operating SystemAndroid 10 "Turn the Lights Off", "Misery Fell", "&" and "Cannibal" are not part of this album, yet they still show up the album outline. Also, not all tracks of this album are showing up here. A bit of help wou...

image.jpeg
  • Casual Listener
  • Plan Free Device Nokia 2.3 Operating System Android 10   "Turn the Lights Off", "Misery Fell", "&" and "Cannibal" are not part of this album, yet they still show up the album outl...
  • Mihail
  • Spotify Legend
  • 477 Views
  • 1 replies
  • 0 likes
  • 477 Views
  • 1 replies
  • 0 likes

Superuser Contribution Unable to view tracks in an album

PlanFreeDeviceNokia 2.3Operating SystemAndroid 10 Unable to view all of the tracks of an album. The tracks appear in a 'block' of sorts but I'm unable to view all of the tracks of an album. A friend is also on the free plan but he's able to view trac...

image.png
  • Casual Listener
  • Plan Free Device Nokia 2.3 Operating System Android 10   Unable to view all of the tracks of an album. The tracks appear in a 'block' of sorts but I'm unable to view all of the tracks of ...
  • Mihail
  • Spotify Legend
  • 486 Views
  • 1 replies
  • 0 likes
  • 486 Views
  • 1 replies
  • 0 likes

[Android] Spotify Controls

I just got the new Galaxy S21 and now my when I listen to Spotify, my music is always showing on the lock screen, but I prefer this option to be turned off. All notifications for Spotify are turned off in my phone settings and in my spotify settings....

  • Visitor
  • I just got the new Galaxy S21 and now my when I listen to Spotify, my music is always showing on the lock screen, but I prefer this option to be turned off. All notifications for Spotify are turned o...
  • RiveDroite
  • Music Fan
  • 1035 Views
  • 1 replies
  • 0 likes
  • 1035 Views
  • 1 replies
  • 0 likes

Superuser Contribution Marantz NR1606 Spotify Connect stopped working

PlanPremiumCountryHong KongDeviceiPhone 11Operating SystemiOS14.2 My Question or IssueAll of a sudden Spotify Connect stopped working on both my NR1606 and 1607. I have done everything from a factory reset of the receivers, to resetting my entire hom...

  • Casual Listener
  • Plan Premium Country Hong Kong Device iPhone 11 Operating System iOS14.2   My Question or Issue All of a sudden Spotify Connect stopped working on both my NR1606 and 1607. I have done ...
  • yeesarm
  • Casual Listener
  • 1501 Views
  • 5 replies
  • 1 likes
  • 1501 Views
  • 5 replies
  • 1 likes

Superuser Contribution Google Clock Spotify doesn't work, returns NullPointerException

PlanPremiumCountryAustraliaDeviceGoogle Pixel 4aOperating SystemAndroid 11Spotify Version8.6.4.971My Question or IssueSpotify alarm feature doesn't work properly. I connected it to my account, it must have worked because it showed me my recently play...

  • Newbie
  • Plan Premium Country Australia Device Google Pixel 4a Operating System Android 11 Spotify Version 8.6.4.971 My Question or Issue Spotify alarm feature doesn't work properly. I connected it...
  • Mihail
  • Spotify Legend
  • 709 Views
  • 1 replies
  • 0 likes
  • 709 Views
  • 1 replies
  • 0 likes

Spotify connections notification doesn't go away

PlanPremiumCountryHungaryDeviceHuawei P30Operating SystemAndroid 10 My Question or IssueI've recently bought a Samsung Galaxy Active 2 smartwatch. I want to use Spotify on it, so clearly I dowloaded the app to the watch. When I connected to my phone,...

  • Newbie
  • Plan Premium Country Hungary Device Huawei P30 Operating System Android 10   My Question or Issue I've recently bought a Samsung Galaxy Active 2 smartwatch. I want to use Spotify on it...
  • RiveDroite
  • Music Fan
  • 1521 Views
  • 1 replies
  • 0 likes
  • 1521 Views
  • 1 replies
  • 0 likes

Superuser Contribution Play/pause icon is hidden

PlanPremiumCountryRussiaDeviceRedmi note 9 proOperating SystemAndroid 10 My Question or IssueAs you can see on the screenshot: play/pause icon is hidden as well as circle on the timeline progress bar

  • Newbie
  •   Plan Premium Country Russia Device Redmi note 9 pro Operating System Android 10   My Question or Issue As you can see on the screenshot: play/pause icon is hidden as well as ci...
  • Goofy
  • Regular
  • 799 Views
  • 2 replies
  • 0 likes
  • 799 Views
  • 2 replies
  • 0 likes

Superuser Contribution Car Mode starts Shuffle play

PlanPremium FamilyCountryNorwayDeviceASUS ZenfoneOperating SystemAndroid 9 Pie My Question or IssueWhen I connect my phone to my car via Bluetooth the Spotify app starts in shuffle play automatically, how can I change this to not be the norm? I almos...

  • Casual Listener
  • Plan Premium Family Country Norway Device ASUS Zenfone Operating System Android 9 Pie   My Question or Issue When I connect my phone to my car via Bluetooth the Spotify app starts in s...
  • Novy
  • Moderator
  • 1563 Views
  • 1 replies
  • 0 likes
  • 1563 Views
  • 1 replies
  • 0 likes

Superuser Contribution Casting music is an absolute nightmare

PlanPremiumCountryNorwayDeviceSamsung Galaxy note 10+Operating SystemAndroid 11My Question or IssueThis has been an issue for very long that I've just now decided I've had enough and need to check if there's a fix. Whenever I cast music (usually to a...

  • Regular
  • Plan Premium Country Norway Device Samsung Galaxy note 10+ Operating System Android 11 My Question or Issue This has been an issue for very long that I've just now decided I've had enough an...
  • RiveDroite
  • Music Fan
  • 573 Views
  • 2 replies
  • 1 likes
  • 573 Views
  • 2 replies
  • 1 likes

Superuser Contribution No longer able to share songs to Facebook Stories

Everytime I try is says "looks like something went wrong, try again"Beyond frustrating Android 11Pixel 3aPremium

  • Newbie
  •   Everytime I try is says "looks like something went wrong, try again" Beyond frustrating   Android 11 Pixel 3a Premium
  • Alex
  • Spotify Legend
  • 674 Views
  • 1 replies
  • 0 likes
  • 674 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Folders only show downloaded playlist

PlanPremiumCountryCanadaDeviceMoto G5 PlusOperating SystemAndroid 8.1.0 My Question or IssueSo like everyone, I have a bunch of playlists in a bunch of folders. Now somehow, since the rework of the UI for the mobile library, any of my folders will on...

  • Casual Listener
  • Plan Premium Country Canada Device Moto G5 Plus Operating System Android 8.1.0   My Question or Issue So like everyone, I have a bunch of playlists in a bunch of folders. Now somehow...
  • Ver
  • Spotify Legend
  • 593 Views
  • 3 replies
  • 0 likes
  • 593 Views
  • 3 replies
  • 0 likes

[Android][Developer] The application experiences bugs and slowdowns when I launch playlist or album

Hello, I'm a French user, and my Android Spotify application very often encounters bugs and latencies when I launch an album or a playlist. However, all of my liked titles are supposed to be downloaded on the micro SD card of my smartphone. However, ...

  • Regular
  • Hello, I'm a French user, and my Android Spotify application very often encounters bugs and latencies when I launch an album or a playlist. However, all of my liked titles are supposed to be download...
  • 383 Views
  • 0 replies
  • 0 likes
  • Android
    Developer
  • 383 Views
  • 0 replies
  • 0 likes

Superuser Contribution Shuffle button in playlist not working when in horisontal mode

PlanPremiumCountrySwedenDeviceSamsung galaxy s21Operating SystemAndroid 11 My Question or IssueShuffle button in playlist not working when in horisontal mode. /emil

  • Regular
  •   Plan Premium Country Sweden Device Samsung galaxy s21 Operating System Android 11   My Question or Issue Shuffle button in playlist not working when in horisontal mode.  ...
  • CarlosE
  • Moderator
  • 458 Views
  • 1 replies
  • 0 likes
  • 458 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify app comes up blank

PlanPremiumCountryHungaryDeviceOnePlus 6Operating SystemAndroid 10 My Question or IssueThis issue has been going on for a while now on my phone, I saw threads like this but they were all old and solved apparently. I have a Oneplus 6 with Android 10, ...

  • Regular
  •   Plan Premium Country Hungary Device OnePlus 6 Operating System Android 10   My Question or Issue This issue has been going on for a while now on my phone, I saw threads like th...
  • CarlosE
  • Moderator
  • 944 Views
  • 11 replies
  • 0 likes
  • 944 Views
  • 11 replies
  • 0 likes

Solved!!Superuser Contribution [Android] [Podcasts] Can't play podcasts on some Samsung Galaxy S phones

ProblemI cannot play any of podcasts using two of my phones: Samsung Galaxy S8 and Galaxy S8+.I press Play and...nothing happens. On Android Auto screen I can see it try to load something but no other results.Problem doesn't exist on my account at an...

  • Casual Listener
  • Problem I cannot play any of podcasts using two of my phones: Samsung Galaxy S8 and Galaxy S8+. I press Play and...nothing happens. On Android Auto screen I can see it try to load something but no ...
  • hubim
  • Casual Listener
  • 3604 Views
  • 8 replies
  • 0 likes
  • Android
    Podcasts
  • 3604 Views
  • 8 replies
  • 0 likes

Changing your Tinder Top artist with Spotify.

I found out how to change your top artist. You have to literally change your anthem song. When you change the song. for example.. put mamacitá by Travis Scott ft Young Thug & RHQ as your anthem then go to your top artist & these 3 will show up. Click...

  • Newbie
  • I found out how to change your top artist. You have to literally change your anthem song. When you change the song.   for example..   put  mamacitá by Travis Scott ft Young Thug &...
  • 3596 Views
  • 0 replies
  • 1 likes
  • 3596 Views
  • 0 replies
  • 1 likes