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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

375746 Views

541 replies

34 likes

Account
Free
  • 375746 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7538 Views

0 replies

7 likes

  • 7538 Views
  • 0 replies
  • 7 likes

Solved!!Superuser Contribution Albums won't open, pause/fast forward buttons won't work

PlanPremium StudentCountryUnited StatesDeviceSamsung Galaxy A32 5GOperating SystemAndroid 11 My Question or IssueI signed up for Spotify 3 days ago, but the mobile app has given me nothing but trouble. The desktop client runs fine, but the app is bor...

Visitor

Plan Premium Student Country United States Device Samsung Galaxy A32 5G Operating System Android 11   My Question or Issue I signed up for Spotify 3 days ago, but the mobile app has gi...

Jeremy

Spotify Legend

1156 Views

3 replies

0 likes

  • 1156 Views
  • 3 replies
  • 0 likes

Superuser Contribution Slideshows skip to end

PlanPremiumCountrySingapore DeviceALP-L29 (Huawei mate 10)Operating SystemAndroid Version 10 My Question or IssueWhenever I try to use a slideshow (eg, introducing a Blend playlist or onlyyou) it skips to the end and doesn't let me see any other slid...

Casual Listener

Plan Premium Country Singapore  Device ALP-L29 (Huawei mate 10) Operating System Android Version 10  My Question or Issue Whenever I try to use a slideshow (eg, introducing a Blend...

Jeremy

Spotify Legend

1047 Views

5 replies

0 likes

  • 1047 Views
  • 5 replies
  • 0 likes

Superuser Contribution Only some local files will sync

PlanPremiumCountryUnited StatesDeviceOnePlus 8Operating SystemAndroid My Question or IssueSo I've got only two f***ing local songs I'm trying to sync to my phone. One song works flawlessly, the other song, works flawlessly on my computer but refuses ...

Newbie

Plan Premium Country United States Device OnePlus 8 Operating System Android   My Question or Issue So I've got only two f***ing local songs I'm trying to sync to my phone. One song wo...

MafeG

Spotify Legend

770 Views

1 replies

0 likes

  • 770 Views
  • 1 replies
  • 0 likes

Superuser Contribution Now Playing screen is weird low-res UI on Chromecast when casting to spkr group but normal w/o group

I have a brand new Chromecast with Google TV and I have it set up as part of a speaker group with a Nest Mini. Whenever I go to cast to the group, the TV's Now Playing screen is some strange looking Spotify UI that I've never seen before. It looks aw...

Newbie

I have a brand new Chromecast with Google TV and I have it set up as part of a speaker group with a Nest Mini. Whenever I go to cast to the group, the TV's Now Playing screen is some strange looking ...

Alex

Spotify Legend

921 Views

1 replies

0 likes

  • 921 Views
  • 1 replies
  • 0 likes

Superuser Contribution "choose music" tab in car mode not working while offline

PlanPremiumCountryEgyptDeviceSamsung Note 10 LiteOperating SystemAndroid My Question or IssueThe "choose music" tab in car mode allows me to switch between playlists and albums without looking at the phone, but the problem is that the "choose music" ...

Newbie

Plan Premium Country Egypt Device Samsung Note 10 Lite Operating System Android   My Question or Issue The "choose music" tab in car mode allows me to switch between playlists and albu...

CarlosE

Spotify Legend

1036 Views

5 replies

1 likes

  • 1036 Views
  • 5 replies
  • 1 likes

Superuser Contribution Can't download the app and play songs on browser, HUAWEI MediaPad

PlanPremiumCountryJapaneDevice(HUAWEI MediaPad M3 Lite 10)Operating System(Android 7.0) My Question or IssueI tired to download the app and play songs on browser (Chrome) but both didn't work. When I tried to download the app, the google play says "n...

Casual Listener

Plan Premium Country Japane Device (HUAWEI MediaPad M3 Lite 10) Operating System (Android 7.0)   My Question or Issue I tired to download the app and play songs on browser (Chrome) but...

Kento

Casual Listener

845 Views

2 replies

0 likes

  • 845 Views
  • 2 replies
  • 0 likes

Superuser Contribution Can't play some songs

For a few weeks now I've unable to play a lot of songs especially from my playlists. I had to start using Spotify web on my laptop to play most but then i realized yesterday that the same problem started there as well. I have restarted my phone sever...

Newbie

For a few weeks now I've unable to play a lot of songs especially from my playlists. I had to start using Spotify web on my laptop to play most but then i realized yesterday that the same problem sta...

MafeG

Spotify Legend

784 Views

1 replies

2 likes

  • 784 Views
  • 1 replies
  • 2 likes

Solved!! Public playlists do not appear when viewing my profile

PlanPremiumCountryHungaryDeviceSamsung Galaxy Note20 Ultra 5GOperating SystemAndroid 11OneUI 3.1 My Question or IssueHi! I've recently read a thread of this exact issue, and OP found out that setting their playlists to Private then Public again resol...

Casual Listener

Plan Premium Country Hungary Device Samsung Galaxy Note20 Ultra 5G Operating System Android 11 OneUI 3.1   My Question or Issue Hi! I've recently read a thread of this exact issue, an...

domadmiralis

Casual Listener

992 Views

2 replies

0 likes

Android
Public Playlists
Public Profile
  • 992 Views
  • 2 replies
  • 0 likes

Superuser Contribution How to disable volume button use when spotify is in background (especially with spotify connect)?

When using Spotify, the volume control via hardware buttons superimposses with other apps in foreground.Is there a way to deactivate this behaviour?It is especially problematic when combined with using spotify connect, changing the volume of remote s...

Newbie

When using Spotify, the volume control via hardware buttons superimposses with other apps in foreground. Is there a way to deactivate this behaviour? It is especially problematic when combined with...

Alex

Spotify Legend

3318 Views

5 replies

4 likes

  • 3318 Views
  • 5 replies
  • 4 likes

Superuser Contribution [android] Not the right version

PlanPremiumCountryGermanyDeviceZTE blade V10Operating SystemAndroid 9 My Question or IssueSo my Spotify does not appear to have the right version. It shows the newest version but it still has the layout and progression bar of the old one. It doesn't ...

Newbie

Plan Premium Country Germany Device ZTE blade V10 Operating System Android 9   My Question or Issue So my Spotify does not appear to have the right version. It shows the newest version...

Alex

Spotify Legend

705 Views

1 replies

0 likes

Android
  • 705 Views
  • 1 replies
  • 0 likes

Superuser Contribution SPOTIFY KEEPS ON SHUTTING DOWN

PlanPremiumCountrySpain DeviceSamsung Galaxy Edge 7Operating SystemAndroid Oreo 8.0Samsung Experience Version 9.0 My Question or IssueThe Spotify app keeps on shutting down. I already tried to:Delate data and cache, delate some specific files on the ...

Casual Listener

Plan Premium Country Spain   Device Samsung Galaxy Edge 7 Operating System Android Oreo 8.0 Samsung Experience Version 9.0   My Question or Issue The Spotify app keeps on shutti...

Ver

Spotify Legend

3772 Views

5 replies

8 likes

shut down
  • 3772 Views
  • 5 replies
  • 8 likes

Superuser Contribution Podcasts won't play

PlanPremiumCountryPhilippinesDeviceHuawei YII6Operating System(Android Oreo My Question or IssuePodcasts won't play but it worked fine two days ago. Keep getting "Something went wrong" error message when I try to open any podcast. Music works fine. R...

Casual Listener

Plan Premium Country Philippines Device Huawei YII6 Operating System (Android Oreo   My Question or Issue Podcasts won't play but it worked fine two days ago. Keep getting "Somet...

jamesandreson21

Newbie

6068 Views

10 replies

3 likes

  • 6068 Views
  • 10 replies
  • 3 likes

Superuser Contribution Chromecast problems

PlanPremium CountryBrazil DeviceChromecast 2Gen and 3Gen, Moto G5Plus, Samsung J3Pro, Samsung A32, Samsung A71 Operating SystemAndroid 8 and 11 My Question or IssuePlayback is unstable on Chromecast. More often than not, selecting a Chromecast on the...

Casual Listener

Plan Premium   Country Brazil   Device Chromecast 2Gen and 3Gen, Moto G5Plus, Samsung J3Pro, Samsung A32, Samsung A71    Operating System Android 8 and 11   My Qu...

CarlosE

Spotify Legend

2547 Views

3 replies

0 likes

  • 2547 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Can't connect to facebook mi11 (MIUI 12.5.5)

PlanPremiumCountrySrilankaDeviceXiaomi mi 11 Global (MIUI 12.5.5)Operating SystemAndroid 11 My Question or IssueI tried to connect to Facebook to find my friends. After I touch connect facebook button its opens up another loading screen and it automa...

Regular

Plan Premium Country Srilanka Device Xiaomi mi 11 Global (MIUI 12.5.5) Operating System Android 11   My Question or Issue I tried to connect to Facebook to find my friends. After I tou...

Alex

Spotify Legend

2713 Views

11 replies

0 likes

  • 2713 Views
  • 11 replies
  • 0 likes

Superuser Contribution Crime Junki Podcast Not Playing

PlanPremiumCountryColombia DeviceOnePlus 8 ProOperating SystemAndroid 11 My Question or IssueSince Yesterday I can't play Crime Junkie Podcast, all the episodes won' load, but the rest of the podcast load without problem, the songs also works fine. I...

Newbie

Plan Premium Country Colombia   Device OnePlus 8 Pro Operating System Android 11   My Question or Issue Since Yesterday I can't play Crime Junkie Podcast, all the episodes won' l...

Jeremy

Spotify Legend

2064 Views

4 replies

0 likes

  • 2064 Views
  • 4 replies
  • 0 likes

Superuser Contribution Cannot join Duo playlist bug

PlanPremiumCountrySlovakiaDeviceSamsung Galaxy Note10Operating SystemAndroid Oreo My Question or IssueI have an issue with my duo playlist. All the songs are from my friend, and when I click on the playlist I get a pop-up message: Join your Duo Mix t...

Casual Listener

Plan Premium Country Slovakia Device Samsung Galaxy Note10 Operating System Android Oreo   My Question or Issue I have an issue with my duo playlist. All the songs are from my fri...

CarlosE

Spotify Legend

967 Views

5 replies

1 likes

  • 967 Views
  • 5 replies
  • 1 likes

Solved!! [Samsung] Spotify Connect volume control problem

Hi, I have a Samsung HW-MS550 and HW-MS650 soundbar and both soundbars have a serious volume control problem when using Spotify Connect.When I try to change the volume from inside the Spotify app, the soundbars increase the volume with increments of ...

Regular

Hi,   I have a Samsung HW-MS550 and HW-MS650 soundbar and both soundbars have a serious volume control problem when using Spotify Connect. When I try to change the volume from inside the Spot...

Dennis1579

Gig Goer

8956 Views

13 replies

3 likes

  • 8956 Views
  • 13 replies
  • 3 likes

Superuser Contribution Nest Wifi not available in my "Connect to" list anymore

Hi, for a couple of weeks now my Nest Wifi point is not available in the "Connect to" list . I can't cast my audio there. Anyone can help on that? Thanks

Casual Listener

Hi, for a couple of weeks now my Nest Wifi point is not available in the "Connect to" list . I can't cast my audio there. Anyone can help on that?  Thanks  

Alex

Spotify Legend

1393 Views

5 replies

0 likes

Nest Wifi
  • 1393 Views
  • 5 replies
  • 0 likes

Superuser Contribution Playing offline

PlanFree/PremiumCountryUKDeviceSamsung Galaxy A5Operating SystemAndroid 11 My Question or IssueI download podcasts to listen offline but when I go and hunt for them whilst not connected to the internet the app can't find them. Let me clarify that wit...

Casual Listener

  Plan Free/Premium Country UK Device Samsung Galaxy A5 Operating System Android 11   My Question or Issue I download podcasts to listen offline but when I go and hunt for them w...

Jeremy

Spotify Legend

723 Views

2 replies

0 likes

  • 723 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution APP WILL NOT SAVE TO INTERNAL SD CARD, KEEPS DELETING DATA

This issue has been occurring for many years. Please I am tired of being told that it is my fault and I must uninstall and delete all my data, reinstall, etc the customers should not be punished because the product is faulty. Will this issue ever be ...

Roadie

This issue has been occurring for many years.  Please I am tired of being told that it is my fault and I must uninstall and delete all my data,  reinstall, etc the customers should not be ...

venom400

Roadie

2747 Views

21 replies

1 likes

App & Features
  • 2747 Views
  • 21 replies
  • 1 likes