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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

114831 Views

26 replies

4 likes

  • 114831 Views
  • 26 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Roadie

230836 Views

148 replies

11 likes

Android
autoplay
bluetooth
  • 230836 Views
  • 148 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

590047 Views

79 replies

3 likes

  • 590047 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Jh011

Visitor

484835 Views

580 replies

42 likes

Account
Free
  • 484835 Views
  • 580 replies
  • 42 likes

Superuser Contribution Local music files not found, but podcast etc are.

Plan: PremiumCountry: UKDevice: Sony Xperia XZ2Operating System: Android 10 My Question or IssueI have ticked "show local files in library"Spotify is now seeing my few audiobooks (which are on my SD card) and some audio recordings I made on the phone...

Music Fan

  Plan: Premium Country: UK Device: Sony Xperia XZ2 Operating System: Android 10   My Question or Issue I have ticked "show local files in library" Spotify is now seeing my few ...

MafeG

Spotify Legend

916 Views

4 replies

0 likes

  • 916 Views
  • 4 replies
  • 0 likes

Solved!!Superuser Contribution suggested songs

My Question or Issueso a few days after the update i suddenly get suggested songs which never happened before i searched how to stop it and it says turn off autoplay which i did and the suggested songs are sh!t how do i stop this and dont tell me to ...

Casual Listener

My Question or Issue so a few days after the update i suddenly get suggested songs which never happened before i searched how to stop it and it says turn off autoplay which i did and the suggested s...

MafeG

Spotify Legend

1293 Views

3 replies

0 likes

  • 1293 Views
  • 3 replies
  • 0 likes

Superuser Contribution Shuffle only unless using the enhance feature

Hi All I have a premium account and recently it only lets me play shuffle mode on all playlists, Spotify and playlists I have made. If I use the enhance feature or download the playlist I can then select which song to play. This problem isn’t occurri...

Newbie

Hi All  I have a premium account and recently it only lets me play shuffle mode on all playlists, Spotify and playlists I have made. If I use the enhance feature or  download the playlist ...

Jeremy

Spotify Legend

2156 Views

1 replies

0 likes

  • 2156 Views
  • 1 replies
  • 0 likes

Superuser Contribution REDMI NOTE 9 PRO SPOTIFY VERY SLOW/NOT RESPONDING

PlanPremiumCountryPhilippines DeviceRedmi note 9 pro Operating SystemAndroid 10 My Question or IssueMy spotify is very slow and sometimes not responding on my Redmi note 9 pro even when it's offline. And it takes too long to open. How do you fix this...

Visitor

Plan Premium Country Philippines   Device Redmi note 9 pro   Operating System Android 10   My Question or Issue My spotify is very slow and sometimes not responding on my...

Alex

Spotify Legend

3044 Views

3 replies

0 likes

  • 3044 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Google nest stop play next

PlanPremiumCountryFranceDeviceGalaxy S20Operating SystemAndroid 11My Question or IssueI have unchecked the play next option in the app settings. When an album ends, Spotify stops. However this doesn't seem to work on Google nest. It keeps playing oth...

Casual Listener

Plan Premium Country France Device Galaxy S20 Operating System Android 11 My Question or Issue I have unchecked the play next option in the app settings. When an album ends, Spotify stops. H...

Alex

Spotify Legend

1437 Views

1 replies

0 likes

  • 1437 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Couldn't start/join Group Session

PlanPremiumCountryRussiaDevice(Samsung Galaxy A52)Operating System(Android 11) My Question or IssueUpdated Spotify today in Play Market and got this issue: whenever I try use Group Session feature (either creating one or joining someone else's) I can...

Newbie

Plan Premium Country Russia Device (Samsung Galaxy A52) Operating System (Android 11)   My Question or Issue Updated Spotify today in Play Market and got this issue: whenever I try use...

Jeremy

Spotify Legend

12868 Views

7 replies

7 likes

  • 12868 Views
  • 7 replies
  • 7 likes

Superuser Contribution [Android] Car head unit status-bar overlaps menu

Auto hide the navigation bar when on full screen so the "Home" option can be accessed. With the latest install the "Home" button can't be selected because the navigation bar overlaps the application "Home" button. WhatsApp Image 2020-11-09 at 19.17.3...

Regular

Auto hide the navigation bar when on full screen so the "Home" option can be accessed. With the latest install the "Home" button can't be selected because the navigation bar overlaps the application ...

Yardenalgoar

Casual Listener

10718 Views

20 replies

3 likes

Android
  • 10718 Views
  • 20 replies
  • 3 likes

Solved!!Superuser Contribution [Android][Playlists] Auto-shutdown feature

How about adding an option to mark any song as "the last song for tonight" or something like that, so after that song is over, the app automatically shuts down or just stops playing. This may be convenient and useful for users that want to go to slee...

Newbie

How about adding an option to mark any song as "the last song for tonight" or something like that, so after that song is over, the app automatically shuts down or just stops playing.   This ma...

Novy

Moderator

1598 Views

1 replies

0 likes

Android
Playlists
  • 1598 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify mobile profile identical to the PC one

PlanPremiumCountryFranceDeviceAllOperating SystemAll My Question or IssueHello, I want to submit a new functionality for platform users. Since the new profile page is available for PC, why not do the same for Android or Apple smartphones?

Regular

Plan Premium Country France Device All Operating System All   My Question or Issue Hello, I want to submit a new functionality for platform users. Since the new profile page is availab...

Elena

Moderator

543 Views

1 replies

0 likes

  • 543 Views
  • 1 replies
  • 0 likes

Can't play downloaded podcasts in airplane mode

In preparation for a long plane trip, I downloaded both music playlists and podcasts. When in airplane mode, I had no problem playing the music playlists but I was unable to play to podcasts. Well, I was able to play about half of one podcast before ...

Casual Listener

In preparation for a long plane trip, I downloaded both music playlists and podcasts. When in airplane mode, I had no problem playing the music playlists but I was unable to play to podcasts. Well, I...

Amay

Spotify Star

4161 Views

1 replies

0 likes

  • 4161 Views
  • 1 replies
  • 0 likes

Superuser Contribution Won't play selected song(not the usual issue people are talking about)

PlanPremium (almost since the start)Country DeviceSamsung Galaxy s20+Operating System(iOS Android (whatever most current is) My Question or IssueI have not come across this issue till today. I've researched but no one else seems to be having this pro...

Casual Listener

Plan Premium (almost since the start) Country   Device Samsung Galaxy s20+ Operating System (iOS Android (whatever most current is)   My Question or Issue I have not come across t...

Elena

Moderator

1119 Views

6 replies

2 likes

  • 1119 Views
  • 6 replies
  • 2 likes

Superuser Contribution Rewind/Fast forward buttons greyed out on lock screen

PlanPremiumCountryUSADeviceSamsung Galaxy S20+ 5GOperating SystemAndroid version 11 My Question or Issue Not sure if this was after a recent update (since I have my apps set to auto-update), but I haven't been able to fast forward or rewind when list...

Casual Listener

Plan Premium Country USA Device Samsung Galaxy S20+ 5G Operating System Android version 11   My Question or Issue   Not sure if this was after a recent update (since I have my ap...

MisterSnrub

Regular

2334 Views

7 replies

0 likes

  • 2334 Views
  • 7 replies
  • 0 likes

Solved!!Superuser Contribution Spotify Play not working after some time

PlanPremiumCountrySwitzerlandDeviceOnePlus 8 ProOperating SystemAndroid 11 When I don't use Spotify for some time, I can only play a song if I open the app. Even if the app is still opened in the task manager. Also I disabled all battery optimization...

Regular

Plan Premium Country Switzerland Device OnePlus 8 Pro Operating System Android 11   When I don't use Spotify for some time, I can only play a song if I open the app. Even if the app is ...

ReeCube

Regular

2838 Views

8 replies

0 likes

bug
Play
Play Button
  • 2838 Views
  • 8 replies
  • 0 likes

Superuser Contribution Not Reporting Listening Activity

PlanPremiumCountryUSDeviceSamsung S21 UltraOperating SystemAndroid 11 My Question or IssueAndroid devices no longer update their listening activity for friends on the latest version

Casual Listener

Plan Premium Country US Device Samsung S21 Ultra Operating System Android 11   My Question or Issue Android devices no longer update their listening activity for friends on the latest ...

Ver

Spotify Legend

690 Views

2 replies

0 likes

android 11
listening activity
  • 690 Views
  • 2 replies
  • 0 likes

Superuser Contribution How to delete an old spotify account that has no longer been connected to Facebook

Help! I can't delete my old spotify account. I made it through facebook but it's no longer connected on my Facebook and I don't remember the password nor the email. I want to delete my old spotify and idk how

Visitor

Help! I can't delete my old spotify account. I made it through facebook but it's no longer connected on my Facebook and I don't remember the password nor the email. I want to delete my old spotify an...

Mario

Spotify Legend

532 Views

1 replies

0 likes

  • 532 Views
  • 1 replies
  • 0 likes

Superuser Contribution Songs won't play in order

PlanPremiumCountryUSADeviceSamsung JV3 Operating SystemAndroid My Question or IssueLiked songs are sorted by artist but don't generally play in order. Will skip around within an artist but won't play every song. No version updates are indicated as be...

Newbie

Plan Premium Country USA Device Samsung JV3   Operating System Android   My Question or Issue Liked songs are sorted by artist but don't generally play in order.  Will skip ...

Mario

Spotify Legend

479 Views

1 replies

0 likes

  • 479 Views
  • 1 replies
  • 0 likes

Superuser Contribution Name and image profile of my profile and others people does not show up

PlanPremiumCountryItalyDeviceRedmi 10x 5g (china rom)Operating SystemAndroid My Question or IssueMine and others name and profile picture does not show up when i try to view it. Happened all of a sudden. Some time ago this was not happening. This pro...

Casual Listener

Plan Premium Country Italy Device Redmi 10x 5g (china rom) Operating System Android   My Question or Issue Mine and others name and profile picture does not show up when i try to view ...

Qw110

Casual Listener

887 Views

4 replies

0 likes

Android
Image's profile
name's profile
Spotify
  • 887 Views
  • 4 replies
  • 0 likes

Google Assistant not working with spotify 2021

There are many posts about problems between Google Assistant and spotify but they are usually from 2018 so the software was completely different back then. The problem however is the same. Suddenly after days of happy "spotify on google assistant" th...

Visitor

There are many posts about problems between Google Assistant and spotify but they are usually from 2018 so the software was completely different back then.    The problem however is ...

ReckerAGR

Casual Listener

18278 Views

4 replies

0 likes

Google Assistant
  • 18278 Views
  • 4 replies
  • 0 likes

Solved!!Superuser Contribution Songs and playlists have stopped playing, but Spotify thinks they are playing still

PlanPremiumCountryUKDeviceMotorola Moto E6Operating SystemWindows 9 My Question or IssueFor the last ~4 days, my phone hasn't been playing songs or podcasts. The Spotify app is still working on my laptop, just not on my phone. When I shuffle a playli...

Casual Listener

Plan Premium Country UK Device Motorola Moto E6 Operating System Windows 9   My Question or Issue For the last ~4 days, my phone hasn't been playing songs or podcasts. The Spotify app ...

MafeG

Spotify Legend

1314 Views

3 replies

0 likes

Android
  • 1314 Views
  • 3 replies
  • 0 likes

Podcasts will not play

PremiumCountry USA DeviceSamsung Galaxy s21+Operating System My Question or IssueI just got a new phone S21+, switching to Verizon. The first time using, connected my headphones and my Playlists which have podcasts will not play. I cannot play any in...

Newbie

  Premium Country USA   Device Samsung Galaxy s21+ Operating System     My Question or Issue I just got a new phone S21+, switching to Verizon. The first time using, con...

MattSuda

Spotify Star

869 Views

2 replies

0 likes

Podcast Galaxy s21
  • 869 Views
  • 2 replies
  • 0 likes