Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

376047 Views

541 replies

34 likes

Account
Free
  • 376047 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7551 Views

0 replies

7 likes

  • 7551 Views
  • 0 replies
  • 7 likes

Superuser Contribution Home page turned into vertical view

My android spotify homepage just shifted to a style where I can no longer scroll horizontally through subsections on the homepage, and must now scroll vertically through an infinitely long list of random individual items from across spotify's usual h...

Visitor

My android spotify homepage just shifted to a style where I can no longer scroll horizontally through subsections on the homepage, and must now scroll vertically through an infinitely long list of ra...

Jak7874

Casual Listener

1132 Views

3 replies

0 likes

  • 1132 Views
  • 3 replies
  • 0 likes

transfering a song from pc to android

PlanpremiumCountry Devicegalaxy s10Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI added a local file song to my pc and added it to a playlist and opened a hot spot so my phone and my pc would be on the same wifi network...

Newbie

Plan premium Country   Device galaxy s10 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I added a local file song to my pc and added it to a ...

Amay

Spotify Star

508 Views

1 replies

0 likes

  • 508 Views
  • 1 replies
  • 0 likes

Superuser Contribution SD card button not appearing

PlanFamily PremiumCountryMalaysia Device(Realme C3)Operating System(Android 10) My Question or IssueSo I download all of my songs through SD card but Today,all of my songs have been downloaded through Internal Storage and making my phone have no more...

Newbie

Plan Family Premium Country Malaysia   Device (Realme C3) Operating System (Android 10)   My Question or Issue So I download all of my songs through SD card but Today,all of my...

MafeG

Spotify Legend

501 Views

1 replies

0 likes

  • 501 Views
  • 1 replies
  • 0 likes

Spotify Connect: supported devices disappeared

PlanPremiumCountryGermanyDeviceHuawei P20 Pro (10.0), Samsung S6 lite (11.0), iPhone 11 (14.6)Operating SystemAndroid, iOS, Windows... My Question or IssueI have several Spotify Connect enabled devices, that are still supported and (despite beeing br...

Newbie

Plan Premium Country Germany Device Huawei P20 Pro (10.0), Samsung S6 lite (11.0), iPhone 11 (14.6) Operating System Android, iOS, Windows...   My Question or Issue I have several Spot...

Luan

Spotify Star

1527 Views

1 replies

0 likes

Smart Speakers
  • 1527 Views
  • 1 replies
  • 0 likes

Superuser Contribution Android App Will Not Play

PlanPremiumCountryUKDeviceLG G7 ThinQOperating SystemAndroid 10 My Question or IssueI am unable to play any songs/podcasts on the Spotify Android app and the My Library tab is completely empty. For the last few days I have been completely unable to p...

Casual Listener

Plan Premium Country UK Device LG G7 ThinQ Operating System Android 10   My Question or Issue I am unable to play any songs/podcasts on the Spotify Android app and the My Library tab i...

Jeremy

Spotify Legend

920 Views

3 replies

1 likes

  • 920 Views
  • 3 replies
  • 1 likes

Superuser Contribution Group Session Not Synced

PlanPremiumCountryUSDeviceSamsung Galaxy S10+ and Samsung Galaxy A50Operating SystemAndroid My Question or IssueWhen using "Group Session", my friend reports that her songs are starting at the :52 mark instead of starting fresh when she joins my sess...

Visitor

Plan Premium Country US Device Samsung Galaxy S10+ and Samsung Galaxy A50 Operating System Android   My Question or Issue When using "Group Session", my friend reports that her songs a...

tomcorder

Newbie

11296 Views

2 replies

2 likes

  • 11296 Views
  • 2 replies
  • 2 likes

Not able to turn off data saver

Plan: premium Version: 8.5.55.1105 Country: Sweden Phone: Huawei honor 9 Android version: 9 As you can see on the screenshot provided, the streaming quality is locked to low "until I turn off data saver". However I do not seem to have the option to t...

Newbie

Plan: premium Version: 8.5.55.1105 Country: Sweden  Phone: Huawei honor 9 Android version: 9   As you can see on the screenshot provided, the streaming quality is locked to low ...

Amay

Spotify Star

4265 Views

1 replies

0 likes

  • 4265 Views
  • 1 replies
  • 0 likes

Superuser Contribution Unable to fully delete downloads from my phone

PlanPremium DeviceOnePlus 6Operating SystemAndroid 11 My Question or IssueThe spotify app took up over 20 GB on my phone and my storage was full so I wanted to delete some playlists. After deleting the downloads in the app and clearing the cache my s...

Newbie

Plan Premium   Device OnePlus 6 Operating System Android 11   My Question or Issue The spotify app took up over 20 GB on my phone and my storage was full so I wanted to delete some...

MafeG

Spotify Legend

905 Views

1 replies

0 likes

Android
storage
  • 905 Views
  • 1 replies
  • 0 likes

Superuser Contribution Waze banner blocks home, search and library buttons form popping up.

PlanPremium CountryUAE DeviceOnePlus 7 pro Operating SystemAndroid 11 My Question or IssueCan't access library search or home buttons while connected to Waze.

Newbie

  Plan Premium   Country UAE   Device OnePlus 7 pro   Operating System Android 11   My Question or Issue Can't access library search or home buttons while conne...

MafeG

Spotify Legend

743 Views

1 replies

0 likes

Android
Waze
  • 743 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify broken in Google Maps

PlanPremiumCountryUnited StatesDeviceSamsung Galaxy S21+Operating SystemAndroid 11 My IssueThe play/pause button does not function in Google Maps integration. The track time bar is broken. The current song is stuck. Restarting does not fix it. Uninst...

Casual Listener

Plan Premium Country United States Device Samsung Galaxy S21+ Operating System Android 11   My Issue The play/pause button does not function in Google Maps integration. The track time ...

CarlosE

Spotify Legend

2652 Views

1 replies

0 likes

  • 2652 Views
  • 1 replies
  • 0 likes

Superuser Contribution Content screen blank on Galaxy Watch 4

PlanPremiumCountryCanadaDeviceGalaxy Watch 4Operating SystemWearOS 3 My Question or IssueThe second screen and volume screen are no longer working on my Galaxy Watch 4. When I open the app and swipe right the screen is blank. I believe this screen is...

Music Fan

Plan Premium Country Canada Device Galaxy Watch 4 Operating System WearOS 3   My Question or Issue The second screen and volume screen are no longer working on my Galaxy Watch 4. When ...

CarlosE

Spotify Legend

1835 Views

3 replies

0 likes

  • 1835 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify Connections, Song Stuck, and Random Pause

PlanPremiumCountryUnited StatesDeviceSamsung Galaxy S21+, Galaxy Watch 3, Galaxy Buds +Operating SystemAndroid 11 My Question or IssueI have three issues: 1) Spotify Connections is a permanent notification in my notification bar saying that my Galaxy...

Casual Listener

Plan Premium Country United States Device Samsung Galaxy S21+, Galaxy Watch 3, Galaxy Buds + Operating System Android 11   My Question or Issue I have three issues:   1) Spotif...

Eni

Moderator

678 Views

1 replies

0 likes

  • 678 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Android][Connect] Volume controle with spotify connect via an other device

It would be great if it could be possible that you can controle the volume of one divice per Spotify Connect on an other divice.

Casual Listener

It would be great if it could be possible that you can controle the volume of one divice per Spotify Connect on an other divice.

EnCo

Casual Listener

1168 Views

4 replies

0 likes

Android
Connect
  • 1168 Views
  • 4 replies
  • 0 likes

Superuser Contribution 1 account / 2 phones, now can't see other phone in devices

PlanDuoCountryUSADeviceSamsung 9+ / 8, Windows 10Operating SystemWindows 10 My Question or Issueso i have one account on multiple devices, 2 phones, spotify app, and web player on 2 computers. don't ask. for the past year or so, i've been able to con...

Casual Listener

Plan Duo Country USA Device Samsung 9+ / 8, Windows 10 Operating System Windows 10   My Question or Issue so i have one account on multiple devices, 2 phones, spotify app, and web play...

Eni

Moderator

944 Views

1 replies

0 likes

  • 944 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cannot play liked songs in Italy with vocal commands

PlanPremiumCountryItalyDeviceSamsung Galaxy A40Operating SystemAndroidMy Question or IssueI live in Italy and I want to listen to my liked songs but when I use vocal command "riproduci la mia playlist", Spotify plays another person playlist (Nancy Co...

Newbie

Plan Premium Country Italy Device Samsung Galaxy A40 Operating System Android My Question or Issue I live in Italy and I want to listen to my liked songs but when I use vocal command "riprod...

CarlosE

Spotify Legend

815 Views

1 replies

0 likes

  • 815 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution View local files album art on the mobile app

Device Samsung GalaxyMy Question or IssueHi, I have some mp3 in the Spotify Windows client local files playlist.With the android mobile app I can change volume, skip songs, play/pause.But I can't see Album Artwork that I've previously added to the mp...

Casual Listener

Device  Samsung Galaxy My Question or Issue Hi, I have some mp3 in the Spotify Windows client local files playlist. With the android mobile app I can change volume, skip songs, play/pause....

Eni

Moderator

1961 Views

2 replies

0 likes

album art
artworks
  • 1961 Views
  • 2 replies
  • 0 likes

Superuser Contribution [Android][Connect] Won't play in Bluetooth headphones.

I have tried the suggestions I found. Nothing changed in my Spotify. I logged out and back in, I deleted the app and installed again. I deleted the connections on my phone and established them again. It was working yesterday and now it's not and noth...

Casual Listener

I have tried the suggestions I found.   Nothing changed in my Spotify. I logged out and back in, I deleted the app and installed again. I deleted the connections on my phone and established th...

Eni

Moderator

1920 Views

5 replies

1 likes

Android
Connect
  • 1920 Views
  • 5 replies
  • 1 likes

Disable mobile notifications while listening on desktop?

Hi guys. Not sure if this is an odd anomaly or if anyone else has noticed it, too. I work from home and have Spotify constantly playing on my desktop. But randomly, my phone will light up and tell me what I'm playing. I can skip/pause/etc from the mo...

Casual Listener

Hi guys. Not sure if this is an odd anomaly or if anyone else has noticed it, too. I work from home and have Spotify constantly playing on my desktop. But randomly, my phone will light up a...

eclchavz

Newbie

4532 Views

3 replies

2 likes

  • 4532 Views
  • 3 replies
  • 2 likes

Solved!!Superuser Contribution notification showing song that i'm not playing

PlanPremiumCountryIndonesiaDeviceSamsung Galaxy S21+Operating SystemAndroid 11 My Question or IssueSpotify showing two notifications when I play spotify. the first one is the normal one "playing on this phone" and it shows the song that I'm listening...

Casual Listener

Plan Premium Country Indonesia Device Samsung Galaxy S21+ Operating System Android 11   My Question or Issue Spotify showing two notifications when I play spotify. the first one is the...

MafeG

Spotify Legend

2680 Views

4 replies

0 likes

  • 2680 Views
  • 4 replies
  • 0 likes

Superuser Contribution [Android] [ALL Platforms] Problem with queue android and iOS or macOS

PlanPremiumDevice(iPhone 8, Samsung Galaxy 9, Macbook, tablet Samsung android 10)Operating System(iOS 10, Android Oreo, Windows 10,etc.) Hi, this is a request to fix problem with queue unexpected clearance in last version of Spotify. This is a scenar...

Music Fan

Plan Premium Device (iPhone 8, Samsung Galaxy 9, Macbook, tablet Samsung android 10) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   Hi, this is a request to fix problem w...

Alex

Spotify Legend

1995 Views

10 replies

0 likes

  • 1995 Views
  • 10 replies
  • 0 likes