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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

110825 Views

26 replies

3 likes

  • 110825 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

RCox451

Visitor

223156 Views

141 replies

11 likes

Android
autoplay
bluetooth
  • 223156 Views
  • 141 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

580127 Views

79 replies

3 likes

  • 580127 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

477717 Views

577 replies

40 likes

Account
Free
  • 477717 Views
  • 577 replies
  • 40 likes

Superuser Contribution "Sorry, the music stopped since your spotify account is being used on another device"

Hi,Please help to solve above issue. I didn't use my others device with my account to play music, but this error comes.I cast to my chromecast by play it first with my android then cast it to chromecast, but when i change the song in the middle this ...

Newbie

Hi, Please help to solve above issue. I didn't use my others device with my account to play music, but this error comes. I cast to my chromecast by play it first with my android then cast...

Alex

Spotify Legend

1076 Views

5 replies

3 likes

  • 1076 Views
  • 5 replies
  • 3 likes

Superuser Contribution Freezes Spotify Android since 4 days

PlanPremiumCountryFrance DeviceOppo Reno4 5G Operating SystemAndroid My Question or IssueHello, my Spotify freezes every time I connect, after 3 seconds. I can't listen to any music or go to the settings of the program. Also, when I sometimes manage ...

Casual Listener

  Plan Premium Country France   Device Oppo Reno4 5G   Operating System Android   My Question or Issue Hello, my Spotify freezes every time I connect, after 3 seconds...

Ver

Spotify Legend

4122 Views

19 replies

0 likes

Spotify
  • 4122 Views
  • 19 replies
  • 0 likes

Superuser Contribution Android app crashing on Redmi Note 5

PlanPremiumCountryBrazilDeviceRedmi Note 5Operating SystemAndroid 9 My Question or IssueThe app keeps crashing whatever I do, clean reinstalled, restarted the phone, did all I could, but the app just keeps crashing forever. I really want to solve thi...

Casual Listener

Plan Premium Country Brazil Device Redmi Note 5 Operating System Android 9   My Question or Issue The app keeps crashing whatever I do, clean reinstalled, restarted the phone, did all ...

Kiril

Moderator

571 Views

1 replies

0 likes

  • 571 Views
  • 1 replies
  • 0 likes

Superuser Contribution Lyrics not showing

PlanPremiumCountrySweden DeviceHuawei Mate 20 Lite Operating SystemEMUI 10.0 My Question or IssueThe lyrics feature is not showing up and it never has. Everyone around me has it on their phones but not me. I have tried re-installing the app but that ...

Regular

Plan Premium Country Sweden  Device Huawei Mate 20 Lite  Operating System EMUI 10.0    My Question or Issue The lyrics feature is not showing up and it never has. Everyo...

Alex

Spotify Legend

1175 Views

1 replies

2 likes

  • 1175 Views
  • 1 replies
  • 2 likes

Superuser Contribution Local music files not found, but podcast etc are.

Plan: PremiumCountry: UKDevice: Sony Xperia XZ2Operating System: Android 10 My Question or IssueI have ticked "show local files in library"Spotify is now seeing my few audiobooks (which are on my SD card) and some audio recordings I made on the phone...

Music Fan

  Plan: Premium Country: UK Device: Sony Xperia XZ2 Operating System: Android 10   My Question or Issue I have ticked "show local files in library" Spotify is now seeing my few ...

MafeG

Spotify Legend

909 Views

4 replies

0 likes

  • 909 Views
  • 4 replies
  • 0 likes

Solved!!Superuser Contribution suggested songs

My Question or Issueso a few days after the update i suddenly get suggested songs which never happened before i searched how to stop it and it says turn off autoplay which i did and the suggested songs are sh!t how do i stop this and dont tell me to ...

Casual Listener

My Question or Issue so a few days after the update i suddenly get suggested songs which never happened before i searched how to stop it and it says turn off autoplay which i did and the suggested s...

MafeG

Spotify Legend

1287 Views

3 replies

0 likes

  • 1287 Views
  • 3 replies
  • 0 likes

Superuser Contribution Shuffle only unless using the enhance feature

Hi All I have a premium account and recently it only lets me play shuffle mode on all playlists, Spotify and playlists I have made. If I use the enhance feature or download the playlist I can then select which song to play. This problem isn’t occurri...

Newbie

Hi All  I have a premium account and recently it only lets me play shuffle mode on all playlists, Spotify and playlists I have made. If I use the enhance feature or  download the playlist ...

Jeremy

Spotify Legend

2153 Views

1 replies

0 likes

  • 2153 Views
  • 1 replies
  • 0 likes

Superuser Contribution REDMI NOTE 9 PRO SPOTIFY VERY SLOW/NOT RESPONDING

PlanPremiumCountryPhilippines DeviceRedmi note 9 pro Operating SystemAndroid 10 My Question or IssueMy spotify is very slow and sometimes not responding on my Redmi note 9 pro even when it's offline. And it takes too long to open. How do you fix this...

Visitor

Plan Premium Country Philippines   Device Redmi note 9 pro   Operating System Android 10   My Question or Issue My spotify is very slow and sometimes not responding on my...

Alex

Spotify Legend

3037 Views

3 replies

0 likes

  • 3037 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Google nest stop play next

PlanPremiumCountryFranceDeviceGalaxy S20Operating SystemAndroid 11My Question or IssueI have unchecked the play next option in the app settings. When an album ends, Spotify stops. However this doesn't seem to work on Google nest. It keeps playing oth...

Casual Listener

Plan Premium Country France Device Galaxy S20 Operating System Android 11 My Question or Issue I have unchecked the play next option in the app settings. When an album ends, Spotify stops. H...

Alex

Spotify Legend

1419 Views

1 replies

0 likes

  • 1419 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Couldn't start/join Group Session

PlanPremiumCountryRussiaDevice(Samsung Galaxy A52)Operating System(Android 11) My Question or IssueUpdated Spotify today in Play Market and got this issue: whenever I try use Group Session feature (either creating one or joining someone else's) I can...

Newbie

Plan Premium Country Russia Device (Samsung Galaxy A52) Operating System (Android 11)   My Question or Issue Updated Spotify today in Play Market and got this issue: whenever I try use...

Jeremy

Spotify Legend

12844 Views

7 replies

7 likes

  • 12844 Views
  • 7 replies
  • 7 likes

Superuser Contribution [Android] Car head unit status-bar overlaps menu

Auto hide the navigation bar when on full screen so the "Home" option can be accessed. With the latest install the "Home" button can't be selected because the navigation bar overlaps the application "Home" button. device: sp9853i-1h10_vmm (Car head U...

Regular

Auto hide the navigation bar when on full screen so the "Home" option can be accessed. With the latest install the "Home" button can't be selected because the navigation bar overlaps the application ...

Yardenalgoar

Casual Listener

10493 Views

20 replies

3 likes

Android
  • 10493 Views
  • 20 replies
  • 3 likes

Solved!!Superuser Contribution [Android][Playlists] Auto-shutdown feature

How about adding an option to mark any song as "the last song for tonight" or something like that, so after that song is over, the app automatically shuts down or just stops playing. This may be convenient and useful for users that want to go to slee...

Newbie

How about adding an option to mark any song as "the last song for tonight" or something like that, so after that song is over, the app automatically shuts down or just stops playing.   This ma...

Novy

Moderator

1575 Views

1 replies

0 likes

Android
Playlists
  • 1575 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify mobile profile identical to the PC one

PlanPremiumCountryFranceDeviceAllOperating SystemAll My Question or IssueHello, I want to submit a new functionality for platform users. Since the new profile page is available for PC, why not do the same for Android or Apple smartphones?

Regular

Plan Premium Country France Device All Operating System All   My Question or Issue Hello, I want to submit a new functionality for platform users. Since the new profile page is availab...

Elena

Moderator

541 Views

1 replies

0 likes

  • 541 Views
  • 1 replies
  • 0 likes

Can't play downloaded podcasts in airplane mode

In preparation for a long plane trip, I downloaded both music playlists and podcasts. When in airplane mode, I had no problem playing the music playlists but I was unable to play to podcasts. Well, I was able to play about half of one podcast before ...

Casual Listener

In preparation for a long plane trip, I downloaded both music playlists and podcasts. When in airplane mode, I had no problem playing the music playlists but I was unable to play to podcasts. Well, I...

Amay

Spotify Star

4148 Views

1 replies

0 likes

  • 4148 Views
  • 1 replies
  • 0 likes

Superuser Contribution Won't play selected song(not the usual issue people are talking about)

PlanPremium (almost since the start)Country DeviceSamsung Galaxy s20+Operating System(iOS Android (whatever most current is) My Question or IssueI have not come across this issue till today. I've researched but no one else seems to be having this pro...

Casual Listener

Plan Premium (almost since the start) Country   Device Samsung Galaxy s20+ Operating System (iOS Android (whatever most current is)   My Question or Issue I have not come across t...

Elena

Moderator

1109 Views

6 replies

2 likes

  • 1109 Views
  • 6 replies
  • 2 likes

Superuser Contribution Rewind/Fast forward buttons greyed out on lock screen

PlanPremiumCountryUSADeviceSamsung Galaxy S20+ 5GOperating SystemAndroid version 11 My Question or Issue Not sure if this was after a recent update (since I have my apps set to auto-update), but I haven't been able to fast forward or rewind when list...

Casual Listener

Plan Premium Country USA Device Samsung Galaxy S20+ 5G Operating System Android version 11   My Question or Issue   Not sure if this was after a recent update (since I have my ap...

MisterSnrub

Regular

2318 Views

7 replies

0 likes

  • 2318 Views
  • 7 replies
  • 0 likes

Solved!!Superuser Contribution Spotify Play not working after some time

PlanPremiumCountrySwitzerlandDeviceOnePlus 8 ProOperating SystemAndroid 11 When I don't use Spotify for some time, I can only play a song if I open the app. Even if the app is still opened in the task manager. Also I disabled all battery optimization...

Regular

Plan Premium Country Switzerland Device OnePlus 8 Pro Operating System Android 11   When I don't use Spotify for some time, I can only play a song if I open the app. Even if the app is ...

ReeCube

Regular

2824 Views

8 replies

0 likes

bug
Play
Play Button
  • 2824 Views
  • 8 replies
  • 0 likes

Superuser Contribution Not Reporting Listening Activity

PlanPremiumCountryUSDeviceSamsung S21 UltraOperating SystemAndroid 11 My Question or IssueAndroid devices no longer update their listening activity for friends on the latest version

Casual Listener

Plan Premium Country US Device Samsung S21 Ultra Operating System Android 11   My Question or Issue Android devices no longer update their listening activity for friends on the latest ...

Ver

Spotify Legend

682 Views

2 replies

0 likes

android 11
listening activity
  • 682 Views
  • 2 replies
  • 0 likes

Superuser Contribution How to delete an old spotify account that has no longer been connected to Facebook

Help! I can't delete my old spotify account. I made it through facebook but it's no longer connected on my Facebook and I don't remember the password nor the email. I want to delete my old spotify and idk how

Visitor

Help! I can't delete my old spotify account. I made it through facebook but it's no longer connected on my Facebook and I don't remember the password nor the email. I want to delete my old spotify an...

Mario

Spotify Legend

529 Views

1 replies

0 likes

  • 529 Views
  • 1 replies
  • 0 likes

Superuser Contribution Songs won't play in order

PlanPremiumCountryUSADeviceSamsung JV3 Operating SystemAndroid My Question or IssueLiked songs are sorted by artist but don't generally play in order. Will skip around within an artist but won't play every song. No version updates are indicated as be...

Newbie

Plan Premium Country USA Device Samsung JV3   Operating System Android   My Question or Issue Liked songs are sorted by artist but don't generally play in order.  Will skip ...

Mario

Spotify Legend

479 Views

1 replies

0 likes

  • 479 Views
  • 1 replies
  • 0 likes