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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

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  • Daniel
  • Community Legend
  • 839773 Views
  • 11 replies
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  • Android
    Guide
    Troubleshooting
  • 839773 Views
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Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Ivan
  • Spotify Legend
  • 13612 Views
  • 1 replies
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  • 13612 Views
  • 1 replies
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Can't share to IG stories

PlanPremiumCountryHungary Device(Samsung J8 2018) My Question or IssueCannot share to IG stories. I reinstalled spotify and updated my insta. Still can't share music.

  • Visitor
  •   Plan Premium Country Hungary   Device (Samsung J8 2018)   My Question or Issue Cannot share to IG stories. I reinstalled spotify and updated my insta. Still can't share mus...
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  • 227 Views
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Songs on sd card are causing spotify online to slow down A LOT

I have all my songs saved on my sd card on my android. Whenever I use spotify online (either wifi or mobile data) it gets really slow. How can I fix this?

  • Visitor
  • I have all my songs saved on my sd card on my android. Whenever I use spotify online (either wifi or mobile data) it gets really slow. How can I fix this?
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  • Android
    sd card
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Spotify Bluetooth doesn't work in Mini but Google Play Music works perfectly

PlanPremiumCountryUSADeviceMoto Z4Operating SystemAndroid 9Spotify Version8.5.47.1006My Question or IssueSpotify over Bluetooth doesn't work at all in my 2015 Mini Cooper, but Google Play Music works fine. I've tried all the suggested troubleshooting...

  • Casual Listener
  • Plan Premium Country USA Device Moto Z4 Operating System Android 9 Spotify Version 8.5.47.1006 My Question or Issue Spotify over Bluetooth doesn't work at all in my 2015 Mini Cooper, but G...
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  • 930 Views
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Superuser Contribution Spotify Shuffle is THE WORST

I just want to know why I'm listening to nothing but Panic at the Disco on a playlist that has other artists. Why am I listening to 30% of my playlist 90% of the time?

  • Casual Listener
  • I just want to know why I'm listening to nothing but Panic at the Disco on a playlist that has other artists. Why am I listening to 30% of my playlist 90% of the time?  
  • FitzA
  • Casual Listener
  • 499 Views
  • 2 replies
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  • 499 Views
  • 2 replies
  • 2 likes

Spotify devices list is different when going outside network

PlanPremiumCountryRomania DeviceSamsung Galaxy A70Operating SystemAndroid 9 My Issue:When logged inside my home network I'able to see a complete list of devices and listening on any of them. However, when going outside(like GSM mobile data), I'm able...

  • Visitor
  • Plan Premium Country Romania   Device Samsung Galaxy A70 Operating System Android 9   My Issue: When logged inside my home network I'able to see a complete list of devices and li...
  • Luan
  • Spotify Star
  • 276 Views
  • 1 replies
  • 0 likes
  • wifi
  • 276 Views
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Lyrics only showing up when Spotify Connect is on

Spotify PremiumGalaxy S10 Android 10 So, the lyrics only showing up when I connect to my PC via Spotify Connect When Spotify Connect is on and I open Spotify in my phone, the lyrics is there (all songs)When I closed the PC and phone app, open the pho...

Screenshot_20200301-211007_Spotify.jpg Screenshot_20200301-211058_Spotify.jpg
  • Visitor
  • Spotify Premium Galaxy S10  Android 10   So, the lyrics only showing up when I connect to my PC via Spotify Connect   When Spotify Connect is on and I open Spotify in my phone, t...
  • Luan
  • Spotify Star
  • 499 Views
  • 1 replies
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  • 499 Views
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Superuser Contribution Spotify cutting out when opening full screen game

PlanPremiumCountryUKDeviceSamsung Galaxy s9Operating SystemAndroid 10 My Question or IssueWhenever I try to play spotify in the background while playing a game (Adventure Communist, Gardenscapes etc) it works for ~30 seconds then cuts out. The song s...

  • Visitor
  • Plan Premium Country UK Device Samsung Galaxy s9 Operating System Android 10   My Question or Issue Whenever I try to play spotify in the background while playing a game (Adventure Com...
  • Ivan
  • Spotify Legend
  • 1442 Views
  • 1 replies
  • 0 likes
  • 1442 Views
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Superuser Contribution Spotify Android app freezes on login page

PlanPremiumCountryPhilippinesDeviceOPPOOperating System My Question or Issue I accidentally logged out of my account on my Spotify app on Android, and every time I try to press the log in button, the page just freezes. I've tried uninstalling and rei...

  • Visitor
  • Plan Premium Country Philippines Device OPPO Operating System   My Question or Issue   I accidentally logged out of my account on my Spotify app on Android, and every time I try t...
  • Ivan
  • Spotify Legend
  • 478 Views
  • 1 replies
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  • 478 Views
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Superuser Contribution Android , Avoid using offline mode

AndroidSpotify PremiumSpotify logged me out after an update, I couldn't log back in due to being in offline mode , sound familiar ???The only way to avoid this issue altogether is to avoid using offline mode fullstop.Download a firewall for your devi...

  • Regular
  • Android Spotify Premium Spotify logged me out after an update, I couldn't log back in due to being in offline mode , sound familiar ??? The only way to avoid this issue altogether is to avoid us...
  • Ivan
  • Spotify Legend
  • 356 Views
  • 1 replies
  • 0 likes
  • 356 Views
  • 1 replies
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Queue broken

PlanPremiumCountryNetherlandsDeviceOnePlus 7 Pro (12GB/256GB)Operating SystemAndroid 10 My Question or IssueAbout half a year ago I got this phone and since the beginning this issue has been bothering me. When I try to reorder the queue, it often gli...

  • Music Fan
  • Plan Premium Country Netherlands Device OnePlus 7 Pro (12GB/256GB) Operating System Android 10   My Question or Issue About half a year ago I got this phone and since the beginning thi...
  • 228 Views
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  • 228 Views
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Solved!!Superuser Contribution Music library redownloads every time after restart

Device: motog6Android version: 9Plan: Premium family There are other posts about this, but the solutions do not work for me and the problem is persistent. Every time I restart my phone, all my downloaded songs redownload. This makes the app basically...

  • Music Fan
  • Device: motog6 Android version: 9 Plan: Premium family   There are other posts about this, but the solutions do not work for me and the problem is persistent.   Every time I restart m...
  • user-removed
  • Not applicable
  • 13597 Views
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  • Ongoing Issues
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  • Visitor
  • -
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Superuser Contribution Spotify still pausing constantly

PlanPremiumCountryUSDeviceSamsung Galaxy 8 My Question or IssueI am constantly having an issue where Spotify pauses songs and podcasts at random on my phone. It has rendered the app useless on my phone. It doesn't matter if I am connected to WiFi or ...

  • Casual Listener
  • Plan Premium Country US Device Samsung Galaxy 8   My Question or Issue I am constantly having an issue where Spotify pauses songs and podcasts at random on my phone. It has rendered the ...
  • xjnm
  • Casual Listener
  • 768 Views
  • 4 replies
  • 2 likes
  • 768 Views
  • 4 replies
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New Releases For You is gone

PlanPremiumCountryIrelandDeviceHuawei Y6 2018Operating SystemAndroid My Question or Issue"New releases for you" is gone. All I can seem to see now is old recommended albums from "similar" or "because you listened to". Bit fed up with Spotify constant...

  • Casual Listener
  •   Plan Premium Country Ireland Device Huawei Y6 2018 Operating System Android   My Question or Issue "New releases for you" is gone. All I can seem to see now is old recommended ...
  • 574 Views
  • 0 replies
  • 12 likes
  • 574 Views
  • 0 replies
  • 12 likes

android auto

PlanPremiumCountryisraelDevicexiaomi mi9t proOperating Systemandroid - miui 11 My Question or Issue spofity keep pauses in android car. can't understand why and how to fix it.i try all kind of things like reinstall the spofity app, the android car ap...

  • Visitor
  • Plan Premium Country israel Device xiaomi mi9t pro Operating System android - miui 11   My Question or Issue  spofity keep pauses in android car. can't understand why and how to f...
  • 189 Views
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  • 189 Views
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Album covers in list

My Question or IssueSinds yesterday i see little album covers in my Spotify list (android Oneplus 5). This makes the screen look really chaotic and i cant find a way to turn this off.

  • Visitor
  • My Question or Issue Sinds yesterday i see little album covers in my Spotify list (android Oneplus 5). This makes the screen look really chaotic and i cant find a way to turn this off.
  • didemozkann
  • Visitor
  • 237 Views
  • 1 replies
  • 1 likes
  • 237 Views
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App running very slowly and freezing

hi all,as far as I see my Problem has not been reported. When I open the app Images do not load for About 15 sec and then start loading very slowly. When I search for Playlist it takes very Long to load the songlist. When I hit one song, it starts, b...

  • Visitor
  • hi all, as far as I see my Problem has not been reported. When I open the app Images do not load for About 15 sec and then start loading very slowly. When I search for Playlist it takes very Long to...
  • 205 Views
  • 0 replies
  • 0 likes
  • 205 Views
  • 0 replies
  • 0 likes

Superuser Contribution Un-able To Play Songs, "You Discovered a Premium Feature!"

PlanFreeCountryJapanDeviceSamsung Galaxy Tab A Operating SystemAndroid My Question or IssueWhenever I try to play a song, it says "You discovered a Premium feature!" and doesn't play any song.I have tried:reinstalling, clearing cache and data

  • Visitor
  •   Plan Free Country Japan Device Samsung Galaxy Tab A   Operating System Android   My Question or Issue Whenever I try to play a song, it says "You discovered a Premium...
  • Peter
  • Spotify Legend
  • 729 Views
  • 5 replies
  • 0 likes
  • 729 Views
  • 5 replies
  • 0 likes

Spotify won't play older saved songs when offline, only the last 25

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueWhen i want to play songs offline, it only works with the last +-30 songs. When I try to play...

  • Casual Listener
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue When i ...
  • 973 Views
  • 0 replies
  • 0 likes
  • offline
    old
    won't play
  • 973 Views
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Solved!! Stranger tracks during album playing

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFreeCountryItalyDevice(Samsung Galaxy A50)Operating System(Android 9) My Question or IssueWhy when I choose to play an album doe...

  • Casual Listener
  • None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free Country Italy Device (Samsung Galaxy A50) Operating System (A...
  • ms7527
  • Visitor
  • 313 Views
  • 2 replies
  • 1 likes
  • 313 Views
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