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What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
PlanPremiumCountryUSDevicePixel 3Operating SystemAndroid My Question or IssueWent to play some music this morning and keep getting a pop up asking me if i wanted to switch out of web safari. I picked listen on phone i it would play for a few seconds ...
Plan Premium Country US Device Pixel 3 Operating System Android My Question or Issue Went to play some music this morning and keep getting a pop up asking me if i wanted to switch ou...
Moderator
357 Views
1 replies
0 likes
I've noticed that some albums which are fully playable in my country do not appear in the artists discography but when I perform a Google search and click the link the album is there. One example is Kim Wilde's compilation album The Singles Collectio...
I've noticed that some albums which are fully playable in my country do not appear in the artists discography but when I perform a Google search and click the link the album is there. One example is ...
Moderator
1277 Views
3 replies
0 likes
Hello,I run Spotify on my Galaxy S10 (Android). Every few days I get an alert saying I have not allowed Spotify to run in the background. If I tap on the alert, it goes to the Spotify App settings, but I cannot find anything related to background act...
Hello, I run Spotify on my Galaxy S10 (Android). Every few days I get an alert saying I have not allowed Spotify to run in the background. If I tap on the alert, it goes to the Spotify App settings,...
Casual Listener
19964 Views
2 replies
1 likes
Can you please provide an update on the audio version of JRE for your desktop application? Not sure if it is your plan to ruin this podcast, but in its current format it destroys my CPU and is terrible quality. Joe and Young Jamie figured out how to ...
Can you please provide an update on the audio version of JRE for your desktop application? Not sure if it is your plan to ruin this podcast, but in its current format it destroy...
Casual Listener
856 Views
4 replies
1 likes
PlanPremiumCountrySwitzerlandDeviceSamsung Galaxy Watch, Samsung Galaxy S21Operating SystemWatch: One UI Watch Version 1.5 and Tizen Version 4.0.0.7Smartphone: Android 11 My Question or IssueI changed my Smartphone from the Galaxy S8 to a Galaxy S21....
Plan Premium Country Switzerland Device Samsung Galaxy Watch, Samsung Galaxy S21 Operating System Watch: One UI Watch Version 1.5 and Tizen Version 4.0.0.7 Smartphone: Android 11 My ...
Moderator
582 Views
1 replies
0 likes
PlanPremiumCountry DeviceSamsung Galaxy S10Operating SystemAndroid 10 My Question or IssueI am having an issue with my daily mixes. If any of my daily mixes are recently played, they show up in recently played but not in the "Made for me" section. Th...
Plan Premium Country Device Samsung Galaxy S10 Operating System Android 10 My Question or Issue I am having an issue with my daily mixes. If any of my daily mixes are re...
Regular
1319 Views
10 replies
0 likes
We use Iphone 6s and Samsung galaxy tab S6 lite with premium family in Switzerland. On my Iphone there are more songs and audiobooks als on spotify using my android tab. For example "Robin Hood - Schlitzohr von Sherwood", Iphone shows 17 audiobooks. ...
We use Iphone 6s and Samsung galaxy tab S6 lite with premium family in Switzerland. On my Iphone there are more songs and audiobooks als on spotify using my android tab. For example "Robin H...
Spotify Legend
401 Views
1 replies
0 likes
PlanFreeCountryCanadaDevicePixel 3aOperating SystemAndroid 11 My Question or Issue I'm trying to figure out how to play podcast episodes I select in chronological order. This seems like very basic podcast listening use case, but I haven't figured out...
Plan Free Country Canada Device Pixel 3a Operating System Android 11 My Question or Issue I'm trying to figure out how to play podcast episodes I select in chronological orde...
Regular
8171 Views
10 replies
0 likes
PlanPremium FamilyCountryGermanyDeviceXiaomi Mi 9T pro (and other)Operating SystemAndroid 10 My Question or IssueInstead of the PLAY button I have only the SHUFFLE button in albums and playlists.And YES: I deactivated shuffle play!.I made a clean rei...
Plan Premium Family Country Germany Device Xiaomi Mi 9T pro (and other) Operating System Android 10 My Question or Issue Instead of the PLAY button I have only the SHUFFLE button in ...
Moderator
681 Views
6 replies
0 likes
PlanFree/PremiumCountryJapanDeviceAlmost all of the devicesOperating SystemAlmost all of the OS My Question or IssueJapanese Spotify shows foreign artists name in katakana(japanese alphabet)Most of Japanese users, and I feel abnormal to this. Why is ...
Plan Free/Premium Country Japan Device Almost all of the devices Operating System Almost all of the OS My Question or Issue Japanese Spotify shows foreign artists name in katakana(...
Spotify Legend
710 Views
1 replies
0 likes
PlanPremiumCountryMexicoDeviceHuawei Y9sOperating SystemAndroid My Question or IssueI can't see the lyrics section on my spotify, specifically on my cellphone and i have the lastest version of it, which is: 8.5.96.936I don't know if i have to wait a ...
Plan Premium Country Mexico Device Huawei Y9s Operating System Android My Question or Issue I can't see the lyrics section on my spotify, specifically on my cellphone and i h...
Moderator
1037 Views
5 replies
0 likes
Hello, I installed Spofity recently, so I'm not premium yet, maybe that's why I can't do it? But I can't add any album to a playlist or to queue. I've searched for this on other topics and they tell me to reinstall the app, which I did (I also did a ...
Hello, I installed Spofity recently, so I'm not premium yet, maybe that's why I can't do it? But I can't add any album to a playlist or to queue. I've searched for this on other topics and they tell ...
336 Views
0 replies
0 likes
My android phone needs repair and factory reset. Just connected to laptop via USB. went to phone folder. Internalsharedstorage\Android\data\com.spotify.music\files\spotifycache\Storage Here all files were stored under various folders as FILE type. Co...
My android phone needs repair and factory reset. Just connected to laptop via USB. went to phone folder. Internalsharedstorage\Android\data\com.spotify.music\files\spotify...
263 Views
0 replies
0 likes
PlanPremiumCountryFranceDeviceSamsung Galaxy S20Operating SystemAndroid 11 My Question or IssueHello, Please excuse me in advance but for such a long description, I will use a translator to convert French. I am having a problem since I bought my Sams...
Plan Premium Country France Device Samsung Galaxy S20 Operating System Android 11 My Question or Issue Hello, Please excuse me in advance but for such a long description, I ...
Visitor
12979 Views
10 replies
1 likes
First I'd like to commend the design of this website, it only took me around 15mins to find how to post a bug report and to do that I had to find and read "How do I report an issue I am experiencing with the app", truly a tremendous design. As for re...
First I'd like to commend the design of this website, it only took me around 15mins to find how to post a bug report and to do that I had to find and read "How do I report an issue I am ex...
Spotify Legend
462 Views
1 replies
0 likes
PlanPremium FamilyCountrySouth AfricaDeviceBlackview BV8000Operating SystemAndroid 7.0 My Question or IssueI changed my storage from phone memory to SD card. The app that it would transfer my data in the background and that the app would restart when...
Plan Premium Family Country South Africa Device Blackview BV8000 Operating System Android 7.0 My Question or Issue I changed my storage from phone memory to SD card. The app th...
Spotify Legend
503 Views
1 replies
0 likes
I am using Spotify on my car's android head unit. I've set it up to always go into car mode (settings -> switch to car mode -> always). However, after I reopen the app, it's back into the normal mode and it doesn't even prompt me to switch to car mod...
I am using Spotify on my car's android head unit. I've set it up to always go into car mode (settings -> switch to car mode -> always). However, after I reopen the app, it's back into the...
Newbie
16540 Views
22 replies
0 likes
I accidentally disliked a song and can't get it to play again. I've tried selecting 'show unplayable songs' in both the mobile and desktop app but this didn't work. I've tried clicking the three dots next to the song, but the option 'allow this song'...
I accidentally disliked a song and can't get it to play again. I've tried selecting 'show unplayable songs' in both the mobile and desktop app but this didn't work. I've tried clicking the thre...
Spotify Legend
456 Views
1 replies
0 likes
When using Spotify, the volume control via hardware buttons superimposses with other apps in foreground.Is there a way to deactivate this behaviour?It is especially problematic when combined with using spotify connect, changing the volume of remote s...
When using Spotify, the volume control via hardware buttons superimposses with other apps in foreground. Is there a way to deactivate this behaviour? It is especially problematic when combined with...
Spotify Legend
3189 Views
5 replies
4 likes
PlanPremiumCountryU.S.A.DeviceGoogle Pixel 3a XL and Samsung Galaxy Tab Pro SOperating SystemAndroid 11 and Windows 10 My Question or IssueDoes anyone know how to get different fonts to work in the titles of playlists? I have seen them on other peopl...
Plan Premium Country U.S.A. Device Google Pixel 3a XL and Samsung Galaxy Tab Pro S Operating System Android 11 and Windows 10 My Question or Issue Does anyone know how to get differe...
Newbie
27570 Views
12 replies
1 likes
