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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

111000 Views

26 replies

3 likes

  • 111000 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

223456 Views

143 replies

11 likes

Android
autoplay
bluetooth
  • 223456 Views
  • 143 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

580523 Views

79 replies

3 likes

  • 580523 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

478008 Views

577 replies

40 likes

Account
Free
  • 478008 Views
  • 577 replies
  • 40 likes

Solved!!Superuser Contribution Lyrics are incorrectly matched [Bug]

PlanPremiumCountryUnited StatesDeviceOnePlus 9 ProOperating SystemAndroid versión 11 My Question or IssueWhen I was listening to music earlier, I found that my lyrics for "Diamonds" by POESY was actually showing the lyrics to "Diamonds" by Rihanna. T...

Newbie

Plan Premium Country United States Device OnePlus 9 Pro Operating System Android versión 11   My Question or Issue When I was listening to music earlier, I found that my lyrics for "Di...

Jeremy

Spotify Legend

578 Views

1 replies

0 likes

  • 578 Views
  • 1 replies
  • 0 likes

Superuser Contribution Ads

PlanFreeCountryUnited StatesDeviceSamsung Galaxy 10eOperating System Android Oreo My Question or IssueI'll get an ad with the 30 minutes free tag, but after the ad it will play a second one without the tag and I won't get any time at all without ads.

Casual Listener

Plan Free Country United States Device Samsung Galaxy 10e Operating System  Android Oreo   My Question or Issue I'll get an ad with the 30 minutes free tag, but after the ad ...

Jeremy

Spotify Legend

435 Views

1 replies

0 likes

  • 435 Views
  • 1 replies
  • 0 likes

Superuser Contribution Bluetooth does not work

PlanPremiumCountryUKDeviceSamsung Galaxy A12Operating SystemAndroid My Question or IssueBluetooth. Spotify states on the app that it's playing through my Bluetooth device. Is it? NO! I've tried:-Restarting my phone-Disconnecting all other devices-Loo...

Newbie

Plan Premium Country UK Device Samsung Galaxy A12 Operating System Android   My Question or Issue Bluetooth. Spotify states on the app that it's playing through my Bluetooth device. Is...

MafeG

Spotify Legend

504 Views

1 replies

0 likes

  • 504 Views
  • 1 replies
  • 0 likes

Shuffle follows similar "paths", repeats songs.

PremiumUKDeviceOnePlus 7 Pro, Google Home Mini, BT speaker. My Question or IssueI have a playlist with 2,500+ songs, but recently I've found the shuffle function is far from random. Most songs haven't once come up in around a month of regular (3-4h a...

Newbie

Premium UK Device OnePlus 7 Pro, Google Home Mini, BT speaker.   My Question or Issue I have a playlist with 2,500+ songs, but recently I've found the shuffle function is far from random. ...

wohfab

Casual Listener

973 Views

1 replies

1 likes

  • 973 Views
  • 1 replies
  • 1 likes

Superuser Contribution No internet connection yet my songs download just fine

Spotify will show a no internet connection message while I'm connected to my working wifi. I can't find new playlists or search for new songs. When I re downloaded the app, I could only sign in using data, or else I'd be stuck on the logo screen. Onc...

Casual Listener

Spotify will show a no internet connection message while I'm connected to my working wifi. I can't find new playlists or search for new songs. When I re downloaded the app, I could only sign in using...

Jeremy

Spotify Legend

631 Views

1 replies

0 likes

  • 631 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution I can't receive recent UI update yet.

PlanPremiumCountryJapanDeviceHUAWEI Mate 20 ProOperating SystemAndroid 10 / EMUI 11 My Question or IssueI already tried: log in & out, device restart, deleting cache, and reinstall. Since I really like looks of new mini player, so I want to apply the...

Casual Listener

Plan Premium Country Japan Device HUAWEI Mate 20 Pro Operating System Android 10 / EMUI 11   My Question or Issue I already tried: log in & out, device restart, deleting cache,&nbs...

Jeremy

Spotify Legend

2586 Views

5 replies

0 likes

  • 2586 Views
  • 5 replies
  • 0 likes

Superuser Contribution Spotify connect not finding that one speaker.

PlanPremiumCountryNetherlandDeviceRedmi note 8tOperating SystemAndroid 11 My Question or IssueHello, my Spotify doesn't want to find a specific device in Spotify connect. I just checked and my colleague can find the speaker without any issue. Connect...

Visitor

Plan Premium Country Netherland Device Redmi note 8t Operating System Android 11     My Question or Issue Hello, my Spotify doesn't want to find a specific device in Spotify conn...

Jeremy

Spotify Legend

1046 Views

3 replies

0 likes

  • 1046 Views
  • 3 replies
  • 0 likes

Superuser Contribution Track info update stops

Premium Duo DeviceOneplus 3T A3003Operating System(Android 9 - Oxygen OS 9.0.6) When I use the spotify client in the car with bluetooth connection to the car radio, the track info update on the car display stops when I press the track change buttons....

Casual Listener

Premium Duo   Device Oneplus 3T A3003 Operating System (Android 9 - Oxygen OS 9.0.6)   When I use the spotify client in the car with bluetooth connection to the car radio, the track ...

ivanortiz20211125

Newbie

1713 Views

5 replies

2 likes

Car Bluetooth
track information
  • 1713 Views
  • 5 replies
  • 2 likes

Superuser Contribution Spotify LAG when open in background

PlanPremiumCountryItalyDeviceGoogle Pixel 3aOperating SystemAndroid 11 My Question or IssueEvery time I listen to spotify and eventually my phone screen goes off with the app running in the background, the music starts lagging or even stops. Then, as...

Visitor

Plan Premium Country Italy Device Google Pixel 3a Operating System Android 11   My Question or Issue Every time I listen to spotify and eventually my phone screen goes off with the app...

Pushevolvester

Music Fan

9426 Views

9 replies

7 likes

  • 9426 Views
  • 9 replies
  • 7 likes

Superuser Contribution New music/podcast notification bell gone?

PlanPremiumCountryAustraliaDeviceSamsung Galaxy 9+Operating SystemAndroid My Question or IssueI was so impressed that there was finally a notification bell for new music/podcasts located within the app. Located just to the left of the recently played...

Newbie

Plan Premium Country Australia Device Samsung Galaxy 9+ Operating System Android   My Question or Issue I was so impressed that there was finally a notification bell for new music/podc...

CarlosE

Spotify Legend

604 Views

1 replies

2 likes

  • 604 Views
  • 1 replies
  • 2 likes

Solved!!Superuser Contribution Sort By Recently Added feature is missing.

PlanPremiumCountryEstonia DeviceRedmi Note 7Operating SystemAndroid 10 My Question or IssueSort By Recently Added feature is missing for months already and seems like you are not interested in helping your premium users. This is my second forum post....

Casual Listener

  Plan Premium Country Estonia   Device Redmi Note 7 Operating System Android 10   My Question or Issue Sort By Recently Added feature is missing for months already and see...

Mihail

Spotify Legend

1206 Views

1 replies

0 likes

  • 1206 Views
  • 1 replies
  • 0 likes

Superuser Contribution Display stops on second song in car

PlanPremium DeviceHuawei nova 3iOperating SystemAndroid 9My car is hyundai elantra 2020My Question or IssueI need help... After hearing first song display change in my car in dashboard Bluetooth connection fine but after that it stops working i can s...

Casual Listener

Plan Premium   Device Huawei nova 3i Operating System Android 9 My car is hyundai elantra 2020 My Question or Issue I need help... After hearing first song display change in my car in d...

Basscat

Casual Listener

738 Views

2 replies

1 likes

  • 738 Views
  • 2 replies
  • 1 likes

Superuser Contribution Auto start app in car and play music

PlanPremiumCountryHungaryDeviceRockchip PX6 (SYGAV Android 9.0 for Mitsubishi Lancer/EVO)Operating SystemAndroid 9.0My Question or IssueHey everyone,So about a year ago I bought a the above Android Car Radio. I started to use Spotify on it right away...

Regular

Plan Premium Country Hungary Device Rockchip PX6 (SYGAV Android 9.0 for Mitsubishi Lancer/EVO) Operating System Android 9.0 My Question or Issue Hey everyone, So about a year ago I bought a...

Spyke91

Regular

8746 Views

8 replies

0 likes

Autolaunch
Autostart
px6
rockchip
Sygav
  • 8746 Views
  • 8 replies
  • 0 likes

Solved!! Autoplay won't switch off on 'other devices'

 PlanPremiumCountryUKDeviceSamsung Galaxy S10 with Echo Dot and/or Sonos speakers Operating SystemAndroid My Question or IssueAutoplay is 'off' (see image). When I play an album with Listen on This Phone, music stops at the end of the album. All good...

Music Fan

  Plan Premium Country UK Device Samsung Galaxy S10 with Echo Dot and/or Sonos speakers   Operating System Android   My Question or Issue Autoplay is 'off' (see image).   ...

DouchiestCabin

Community Legend

1815 Views

3 replies

1 likes

  • 1815 Views
  • 3 replies
  • 1 likes

Superuser Contribution Google Home won't play specific songs on Spotify

PlanPremiumCountryUKDeviceHuawei P30 ProOperating SystemAndroid 10 My Question or IssueHi, I have a Spotify premium account which has worked fine with my Google Home for years. But in the last week or so Google Home refuses to play specific songs. So...

Casual Listener

Plan Premium Country UK Device Huawei P30 Pro Operating System Android 10   My Question or Issue Hi, I have a Spotify premium account which has worked fine with my Google Home for year...

CarlosE

Spotify Legend

3129 Views

3 replies

0 likes

Google Home
  • 3129 Views
  • 3 replies
  • 0 likes

Superuser Contribution [Android, clock app] alarm throws NullPointerException

PlanPremiumCountryGermanyDeviceGalaxy S4 GT-I9505Operating SystemAndroid My Question or IssueSince a few updates ago, the Spotify integration for the clock app ceased working for me. Now everytime an alarm goes off, it displays "java.lang.NullPointer...

Casual Listener

Plan Premium Country Germany Device Galaxy S4 GT-I9505 Operating System Android   My Question or Issue Since a few updates ago, the Spotify integration for the clock app ceased working...

MafeG

Spotify Legend

2602 Views

11 replies

1 likes

  • 2602 Views
  • 11 replies
  • 1 likes

Solved!!Superuser Contribution Spotify plays different versions of the same song on different devices

PlanPremiumCountrySwedenDeviceSamsung Galaxy somethingOperating SystemSorry for my lack of technical know-how. It's Android/PC My Question or IssueTL;DR: When I listen to "Just the Two of Us" by Grover Washington, Jr. on my PC, it's the normal versio...

Newbie

Plan Premium Country Sweden Device Samsung Galaxy something Operating System Sorry for my lack of technical know-how. It's Android/PC   My Question or Issue TL;DR: When I listen to "Ju...

Eni

Moderator

3545 Views

1 replies

0 likes

  • 3545 Views
  • 1 replies
  • 0 likes

Superuser Contribution Downloaded songs on mobile don't come with downloaded lyrics

Spotify added lyrics to songs. Which is really great!But there's one issue. Downloaded songs on mobile phones (I'm using Android) don't come with lyrics. So I can't read lyrics while I'm in offline mode.It's not really convenient. I hope this problem...

Casual Listener

Spotify added lyrics to songs. Which is really great! But there's one issue. Downloaded songs on mobile phones (I'm using Android) don't come with lyrics. So I can't read lyrics while I'm in offline...

Alex

Spotify Legend

711 Views

2 replies

3 likes

  • 711 Views
  • 2 replies
  • 3 likes

Superuser Contribution Spotify streams at low quality

PlanPremiumCountryUkDevice(Samsung Galaxy 10, Samsung Galaxy 9, Windows 10, Ipad)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueWhen streaming spotify (using spotify connect or voice commands) on google speakers/google ca...

Casual Listener

Plan Premium Country Uk Device (Samsung Galaxy 10, Samsung Galaxy 9, Windows 10, Ipad) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue When streami...

Novy

Moderator

1674 Views

1 replies

0 likes

  • 1674 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlists in folders won't stay custom sorted

PlanPremium CountryUSA DevicePixel 5 Operating SystemAndroid 11 My Question or IssueI can no longer keep my playlists custom-sorted in folders on the android app. Whatever sorting I do in Windows doesn't transfer over to Android as it normally does. ...

Music Fan

Plan Premium   Country USA   Device Pixel 5   Operating System Android 11   My Question or Issue I can no longer keep my playlists custom-sorted in folders on the and...

Kyleno1

Music Fan

7024 Views

33 replies

15 likes

  • 7024 Views
  • 33 replies
  • 15 likes