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What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
First I'd like to commend the design of this website, it only took me around 15mins to find how to post a bug report and to do that I had to find and read "How do I report an issue I am experiencing with the app", truly a tremendous design. As for re...
First I'd like to commend the design of this website, it only took me around 15mins to find how to post a bug report and to do that I had to find and read "How do I report an issue I am ex...
Spotify Legend
466 Views
1 replies
0 likes
PlanPremium FamilyCountrySouth AfricaDeviceBlackview BV8000Operating SystemAndroid 7.0 My Question or IssueI changed my storage from phone memory to SD card. The app that it would transfer my data in the background and that the app would restart when...
Plan Premium Family Country South Africa Device Blackview BV8000 Operating System Android 7.0 My Question or Issue I changed my storage from phone memory to SD card. The app th...
Spotify Legend
503 Views
1 replies
0 likes
I am using Spotify on my car's android head unit. I've set it up to always go into car mode (settings -> switch to car mode -> always). However, after I reopen the app, it's back into the normal mode and it doesn't even prompt me to switch to car mod...
I am using Spotify on my car's android head unit. I've set it up to always go into car mode (settings -> switch to car mode -> always). However, after I reopen the app, it's back into the...
Newbie
16602 Views
22 replies
0 likes
I accidentally disliked a song and can't get it to play again. I've tried selecting 'show unplayable songs' in both the mobile and desktop app but this didn't work. I've tried clicking the three dots next to the song, but the option 'allow this song'...
I accidentally disliked a song and can't get it to play again. I've tried selecting 'show unplayable songs' in both the mobile and desktop app but this didn't work. I've tried clicking the thre...
Spotify Legend
457 Views
1 replies
0 likes
When using Spotify, the volume control via hardware buttons superimposses with other apps in foreground.Is there a way to deactivate this behaviour?It is especially problematic when combined with using spotify connect, changing the volume of remote s...
When using Spotify, the volume control via hardware buttons superimposses with other apps in foreground. Is there a way to deactivate this behaviour? It is especially problematic when combined with...
Spotify Legend
3211 Views
5 replies
4 likes
PlanPremiumCountryU.S.A.DeviceGoogle Pixel 3a XL and Samsung Galaxy Tab Pro SOperating SystemAndroid 11 and Windows 10 My Question or IssueDoes anyone know how to get different fonts to work in the titles of playlists? I have seen them on other peopl...
Plan Premium Country U.S.A. Device Google Pixel 3a XL and Samsung Galaxy Tab Pro S Operating System Android 11 and Windows 10 My Question or Issue Does anyone know how to get differe...
Newbie
27631 Views
12 replies
1 likes
None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountryHungary DeviceHuawei P9 LiteOperating SystemAndroid 8.0.0 My Question or IssueHey, in the last 2 days Spotify rand...
None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country Hungary Device Huawei P9 Lite Operating Sys...
Spotify Legend
515 Views
3 replies
0 likes
PlanPremiumCountryIndiaDeviceSamsung M11Operating SystemAndroid 10My Question or IssueI am a premium subscriber, from india, where lyrics are available. However I am unable to view any lyrics on phones with this account (I have tried 3 different phon...
Plan Premium Country India Device Samsung M11 Operating System Android 10 My Question or Issue I am a premium subscriber, from india, where lyrics are available. However I am unable to view ...
Casual Listener
790 Views
4 replies
1 likes
PlanPremiumCountryNorwayDeviceSamsung Galaxy WatchOperating SystemAndroid / Tizen My Question or IssueFor months, my Samsung Galaxy Watch does not resume streaming Spotify music via 4G if someone calls me / I'm calling out. Even if I do not answer an...
Plan Premium Country Norway Device Samsung Galaxy Watch Operating System Android / Tizen My Question or Issue For months, my Samsung Galaxy Watch does not resume streaming Spotify mu...
Spotify Legend
2752 Views
11 replies
0 likes
I use premium, a family plan. I use an Samsung A51 5G and I live in USand something that keeps happening is I play a song then close out of the app. When I come back the art song title nothing changes but the audio. This is very petty when the time s...
I use premium, a family plan. I use an Samsung A51 5G and I live in US and something that keeps happening is I play a song then close out of the app. When I come back the art song title nothing chan...
Spotify Legend
501 Views
1 replies
0 likes
When at home, I use Spotify Via Amazon Alexa most times, but I have recently connected a very nice speaker system to my Panasonic TV which has great sound, so I have started using Spotify via the TV.I have Sky Q, so I access Spotify via the Apps menu...
When at home, I use Spotify Via Amazon Alexa most times, but I have recently connected a very nice speaker system to my Panasonic TV which has great sound, so I have started using Spotify via the TV....
Newbie
13231 Views
16 replies
0 likes
Anteriormente tenía habilitado poder ver las letras de las canciones mientras se reproducían pero de un día a otro se quitó. He probado cerrar sesión en iniciar, incluso crear otra cuenta pero sigue ese problema. Todo comenzó en la actualización cuan...
Anteriormente tenía habilitado poder ver las letras de las canciones mientras se reproducían pero de un día a otro se quitó. He probado cerrar sesión en iniciar, incluso crear otra cuenta pero sigue ...
351 Views
0 replies
0 likes
Plan: PremiumCountry: UK and France Device: Freebox Mini, Amazon Fire TVOperating System: both Android My Question or Issue:The background pictures of artists which have featured on big-screen TV apps since a software update late last year are in som...
Plan: Premium Country: UK and France Device: Freebox Mini, Amazon Fire TV Operating System: both Android My Question or Issue: The background pictures of artists w...
Spotify Legend
1287 Views
2 replies
1 likes
PlanPremiumCountryBelgiumDeviceMi mix 3 5gOperating SystemMIUI 12.0.2android 9 PKQ1.190321.001My Question or Issueall the buttons have dissapeared on my device notification bar and home screen all permissions are on and i did a clean reinstall. Unlik...
Plan Premium Country Belgium Device Mi mix 3 5g Operating System MIUI 12.0.2 android 9 PKQ1.190321.001 My Question or Issue all the buttons have dissapeared on my device notification bar an...
Moderator
6227 Views
9 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI use the free version web player on a chromebook. I now have a 30mm wide 'void strip' above ...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I use t...
Spotify Legend
412 Views
1 replies
0 likes
PlanPremiumCountryGermanyDeviceHuawei P30Operating SystemAndroid 10 My Question or IssueMy songs have "null" in the name, or some have numbers. No covers won't pop up on my side. I can see other people Songs, but not mine. For more details look in th...
Plan Premium Country Germany Device Huawei P30 Operating System Android 10 My Question or Issue My songs have "null" in the name, or some have numbers. No covers won't pop up on my s...
Newbie
8945 Views
3 replies
8 likes
DeviceHuawai PRA-LX1Operating SystemAndroid 8.0.0Spotify App8.5.94.839 My Question or Issue Hello, if I change from online to offline the sorting of the songs is changing to a wrong order. This happens here https://open.spotify.com/album/43ueKn4i2UyB...
Device Huawai PRA-LX1 Operating System Android 8.0.0 Spotify App 8.5.94.839 My Question or Issue Hello, if I change from online to offline the sorting of the songs is ...
Spotify Legend
539 Views
3 replies
0 likes
PlanPremiumCountryUSADeviceGoogle Pixel 3Operating SystemAndroid 11 My Question or IssueMy Spotify Android app no longer shows my Sonos speakers as a castable/connect target. From my iPad on the Spotify app, the missing speakers are correctly visible...
Plan Premium Country USA Device Google Pixel 3 Operating System Android 11 My Question or Issue My Spotify Android app no longer shows my Sonos speakers as a castable/connect target....
Spotify Legend
1306 Views
3 replies
0 likes
PlanPremiumCountryTaiwanDeviceHTC 10Operating SystemAndroid Oreo My Question or IssueOn Spotify mobile, I can no longer play any songs and my entire like songs playlist is completely gone. On desktop the problem doesn't exist. So far, I have done cle...
Plan Premium Country Taiwan Device HTC 10 Operating System Android Oreo My Question or Issue On Spotify mobile, I can no longer play any songs and my entire like songs p...
Spotify Legend
1520 Views
9 replies
2 likes
PlanPremiumCountryUnited StatesDeviceSamsung Galaxy 7Operating SystemAndroid Oreo My Question or IssueFor some reason I no longer get any push notifications from Spotify. A couple years ago I remember getting updates about new songs from artists I fo...
Plan Premium Country United States Device Samsung Galaxy 7 Operating System Android Oreo My Question or Issue For some reason I no longer get any push notifications from Spotify.&nbs...
Spotify Legend
452 Views
1 replies
0 likes
