Announcements
The Spotify Stars Program: Celebrating Values Week!

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Forum Posts

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy_0-1689082497746.png Marketing_asset (1).png
  • Spotify Star
  • Spotify Star
  • Sazid11
  • Visitor
  • 25757 Views
  • 58 replies
  • 23 likes
  • 25757 Views
  • 58 replies
  • 23 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 869279 Views
  • 11 replies
  • 50 likes
  • Android
    Guide
    Troubleshooting
  • 869279 Views
  • 11 replies
  • 50 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Spotify Legend
  • 24517 Views
  • 3 replies
  • 0 likes
  • 24517 Views
  • 3 replies
  • 0 likes

Superuser Contribution Playlists perdidas

Tive que desinstalar o app do meu celular Android e quando fui reinstalar perdi todas minhas playlists. No computador continua funcionando. O plano é Premium e o pagamento é em cartão de crédito. Quero minhas playlist de volta no celular. Aguardo ret...

  • Casual Listener
  •   Tive que desinstalar o app do meu celular Android e quando fui reinstalar perdi todas minhas playlists. No computador continua funcionando. O plano é Premium e o pagamento é em cartão de créd...
  • Ver
  • Spotify Legend
  • 392 Views
  • 1 replies
  • 0 likes
  • 392 Views
  • 1 replies
  • 0 likes

Problem playing songs on Samsung Galaxy Watch

PlanPremiumCountry CyprusDeviceSamsung Galaxy WatchOperating SystemTizen 4.0.0.1 My Question or Issue Hello,The problem I have is that I downloaded a playlist on my smartwatch so I can listen to it offline while I am at the gym. On the app it shows t...

  • Casual Listener
  • Plan Premium Country  Cyprus Device Samsung Galaxy Watch Operating System Tizen 4.0.0.1   My Question or Issue  Hello, The problem I have is that I downloaded a playlist on ...
  • Fondoom
  • Visitor
  • 24955 Views
  • 10 replies
  • 16 likes
  • Android
    Galaxy
    music
    problem
    Samsung
    smartwatch
    Spotify
    watch
  • 24955 Views
  • 10 replies
  • 16 likes

Solved!!Superuser Contribution Memory available Galaxy Watch 3

PlanPremiumCountryBrazil DeviceGalaxy Watch 3Operating SystemTizen 5.5.0.1 My Question or IssueHi, I recently bought the Galaxy Watch 3 and I'm still learning how to use and play with it.I installed Spotify on it, but I have a problem downloading mus...

  • Casual Listener
  • Plan Premium Country Brazil   Device Galaxy Watch 3 Operating System Tizen 5.5.0.1   My Question or Issue Hi, I recently bought the Galaxy Watch 3 and I'm still learning how to u...
  • Novy
  • Moderator
  • 1449 Views
  • 4 replies
  • 0 likes
  • Galaxy Watch 3
  • 1449 Views
  • 4 replies
  • 0 likes

Superuser Contribution Android Spotify stops playlist when it runs into local file while playing via Chromecast

PlanPremiumCountryUSADeviceGoogle Pixel 5Operating SystemAndroid 11My Question or IssueI have some playlists that are a mix of local files and non-local files. The local files are on my PC. My Android phone has the playlist downloaded. If I play the ...

  • Casual Listener
  • Plan Premium Country USA Device Google Pixel 5 Operating System Android 11 My Question or Issue I have some playlists that are a mix of local files and non-local files. The local files are o...
  • Eni
  • Moderator
  • 928 Views
  • 5 replies
  • 0 likes
  • 928 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution [Android] Autoplay does not work

PlanPremiumCountrySwitzerlandDeviceSamsung Galaxy S9Operating SystemAndroid Version 10 My Question or IssueAutoplay doesn't work on mobile, i already tried reinstalling and made sure i am on the newest version. On desktop it works

  • Visitor
  • Plan Premium Country Switzerland Device Samsung Galaxy S9 Operating System Android Version 10   My Question or Issue Autoplay doesn't work on mobile, i already tried reinstalling and m...
  • Alex
  • Spotify Legend
  • 427 Views
  • 1 replies
  • 0 likes
  • 427 Views
  • 1 replies
  • 0 likes

Superuser Contribution Behind the lyrics and Song Identification

I know a lot of users prefer to include behind the lyrics, but I wish there is an option that will let some users like me to able to disable it! It just doesn't display correctly on other devices like Google nest hub. It takes over the entire screen ...

  • Visitor
  • I know a lot of users prefer to include behind the lyrics, but I wish there is an option that will let some users like me to able to disable it! It just doesn't display correctly on other devices lik...
  • Ver
  • Spotify Legend
  • 528 Views
  • 1 replies
  • 0 likes
  • 528 Views
  • 1 replies
  • 0 likes

Superuser Contribution letras

Buen día.El motivo es que no he podido ver la letras de las canciones incluso cuando están disponibles en esa canción,lo digo porque he intentado con 2 cuentas diferentes poniendo la misma canción y en mi cuenta no me aparece.siempre me han dicho que...

  • Visitor
  • Buen día. El motivo es que no he podido ver la letras de las canciones incluso cuando están disponibles en esa canción,lo digo porque he intentado con 2 cuentas diferentes poniendo la misma canción ...
  • Ver
  • Spotify Legend
  • 1355 Views
  • 6 replies
  • 7 likes
  • 1355 Views
  • 6 replies
  • 7 likes

The song never starts

PlanPremiumCountry DeviceSamsung Galaxy s8+Operating SystemAndroid My Question or IssueI've been trying to use spotify but it doesn't work, when I try to play a song it stays an 0:00, never moves, I have downloaded the songs, tried using other intern...

  • Newbie
  •   Plan Premium Country   Device Samsung Galaxy s8+ Operating System Android   My Question or Issue I've been trying to use spotify but it doesn't work, when I try to play a ...
  • astronaut11
  • Visitor
  • 361 Views
  • 1 replies
  • 0 likes
  • 361 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Android][Your Library] Fix Local File Playback on Android Devices

I'm currently able to download all of my local files on my Android phone (OnePlus 8 Pro) without any problems. The songs playback as expected, and sound just fine. However, on my Kindle Fire tablet, these same exact songs are unlistenable. The playba...

  • Music Fan
  • I'm currently able to download all of my local files on my Android phone (OnePlus 8 Pro) without any problems. The songs playback as expected, and sound just fine.   However, on my Kindle Fire...
  • saucyross
  • Music Fan
  • 553 Views
  • 2 replies
  • 0 likes
  • Android
    Your Library
  • 553 Views
  • 2 replies
  • 0 likes

Superuser Contribution Sale que se está reproduciendo pero no sé escucha.

PlanFree/PremiumCountryCastellónDeviceXiaomi MI A3Operating SystemAndroid 10 My Question or IssueHola, cuando conecto Spotify mediante bluetooth a un dispositivo (altavoz, coche, intercomunicador moto) hay veces que sale como que se está reproduciend...

  • Visitor
  • Plan Free/Premium Country Castellón Device Xiaomi MI A3 Operating System Android 10   My Question or Issue Hola, cuando conecto Spotify mediante bluetooth a un dispositivo (altavoz, co...
  • Jeremy
  • Spotify
  • 1169 Views
  • 1 replies
  • 0 likes
  • 1169 Views
  • 1 replies
  • 0 likes

Superuser Contribution A lot of issues at once

PlanPremiumCountryUSDeviceSamsung Note20 Ultra 5gOperating SystemAndroid 10 My Question or IssueSpotify will continue to play after Bluetooth is disconnectedIt'll preview one song but play the others in the backgroundcontrols don't workwidget doesn't...

  • Visitor
  • Plan Premium Country US Device Samsung Note20 Ultra 5g Operating System Android 10   My Question or Issue Spotify will continue to play after Bluetooth is disconnected It'll preview o...
  • Mihail
  • Spotify Legend
  • 293 Views
  • 1 replies
  • 0 likes
  • 293 Views
  • 1 replies
  • 0 likes

Superuser Contribution Player Notification disappears very quick

PlanPremiumCountryRussiaDeviceXiaomi Mi 9TOperating SystemAndroid 10 My Question or IssueI pause a song and the notification disappears in a minute or less. That's very annoying. I used Yandex.Music before Spotify and don't had that issue

  • Visitor
  • Plan Premium Country Russia Device Xiaomi Mi 9T Operating System Android 10   My Question or Issue I pause a song and the notification disappears in a minute or less. That's very annoy...
  • Novy
  • Moderator
  • 1695 Views
  • 3 replies
  • 0 likes
  • 1695 Views
  • 3 replies
  • 0 likes

Superuser Contribution Remove podcast sections from home screen

i don’t listen to podcasts and would rather not see them on the Home Screen. Podcasts currently take up two thirds of my Home Screen. Please provide a method for removing podcasts from the Home Screen.

  • Music Fan
  • i don’t listen to podcasts and would rather not see them on the Home Screen. Podcasts currently take up two thirds of my Home Screen. Please provide a method for removing podcasts from the Home Scree...
  • Weedlord666
  • Music Fan
  • 752 Views
  • 2 replies
  • 1 likes
  • 752 Views
  • 2 replies
  • 1 likes

Superuser Contribution Local Files Won't Download

Hi, I'm having issues getting local files to play on Spotify on Android. I have Spotify premium, and I have old mp3s on my computer that I imported to a playlist. I have enabled Local Files to play on my Spotify settings, as well as "shown" Spotify t...

  • Regular
  • Hi,   I'm having issues getting local files to play on Spotify on Android. I have Spotify premium, and I have old mp3s on my computer that I imported to a playlist. I have enabled Local Files ...
  • Mihail
  • Spotify Legend
  • 1913 Views
  • 10 replies
  • 0 likes
  • 1913 Views
  • 10 replies
  • 0 likes

Superuser Contribution Downloads gone

So the last 3 times I've opened my Spotify from closed, my previously downloaded playlists are all "waiting to download" and are not downloaded anymore.This is extremely frustrating as most of my playlists are downloaded so the amount of data im usin...

  • Visitor
  • So the last 3 times I've opened my Spotify from closed, my previously downloaded playlists are all "waiting to download" and are not downloaded anymore. This is extremely frustrating as most of my p...
  • Ivan
  • Spotify Legend
  • 455 Views
  • 1 replies
  • 0 likes
  • 455 Views
  • 1 replies
  • 0 likes

Superuser Contribution Podcast without video on Andriod not working

Even if I select the option, that podcast are "audio only" I still see a video everytime when I want to stream the Joe Rogan podcast. w t f Spotify? This app sucks so hard I can't believe they have millions to throw on a single podcaster. Thanks for ...

  • Newbie
  • Even if I select the option, that podcast are "audio only" I still see a video everytime when I want to stream the Joe Rogan podcast. w t f Spotify? This app sucks so hard I can't believe they have m...
  • Novy
  • Moderator
  • 233 Views
  • 1 replies
  • 0 likes
  • 233 Views
  • 1 replies
  • 0 likes

Superuser Contribution AVCRP

PlanPremium DuoPaysCanadaDispositifPixel 5Operator systemAndroid 11 Ma question ou mon problèmeI am using TaoTronics headphones and cannot play the previous track.No problem for the next track. The seller asks me if Spotify supports AVCRP and which v...

  • Visitor
  •   Plan Premium Duo Pays Canada Dispositif Pixel 5 Operator system Android 11   Ma question ou mon problème I am using TaoTronics headphones and cannot play the previous track. N...
  • Eni
  • Moderator
  • 480 Views
  • 1 replies
  • 0 likes
  • 480 Views
  • 1 replies
  • 0 likes

Spotify fechando sozinho Android

PlanPremiumCountryBrazilDeviceSamsung Galaxy S20 PlusOperating System(Android 10 - One UI 2.5) My Question or IssuePessoal, consegui resolver o problema do Spotify fechar sozinho depois de um tempo da seguinte maneira:Habilitando para execução em seg...

Screenshot_20201223-101015_Settings.jpg Screenshot_20201223-101024_Settings.jpg Screenshot_20201223-101029_Settings.jpg Screenshot_20201223-101034_Settings.jpg
  • Visitor
  • Plan Premium Country Brazil Device Samsung Galaxy S20 Plus Operating System (Android 10 - One UI 2.5)   My Question or Issue Pessoal, consegui resolver o problema do Spotify fechar soz...
  • 10146 Views
  • 0 replies
  • 0 likes
  • Android
    fechando
    fechar
    parar
    travando
  • 10146 Views
  • 0 replies
  • 0 likes

Superuser Contribution Songs keep redownloading in downloaded playlists

This is already the 3rd device (OnePlus 8T) in the past year I'm experiencing this on. I download a playlist, only for it to keep redownloading some songs every single time I open the app, it became so unbearably annoying that I am considering ditchi...

  • Visitor
  • This is already the 3rd device (OnePlus 8T) in the past year I'm experiencing this on. I download a playlist, only for it to keep redownloading some songs every single time I open the app, it became ...
  • Peter
  • Spotify Legend
  • 2491 Views
  • 5 replies
  • 1 likes
  • 2491 Views
  • 5 replies
  • 1 likes