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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6871 Views

0 replies

7 likes

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Superuser Contribution song art/ time won't change

I use premium, a family plan. I use an Samsung A51 5G and I live in USand something that keeps happening is I play a song then close out of the app. When I come back the art song title nothing changes but the audio. This is very petty when the time s...

Visitor

I use premium, a family plan. I use an Samsung A51 5G and I live in US and something that keeps happening is I play a song then close out of the app. When I come back the art song title nothing chan...

Jeremy

Spotify Legend

493 Views

1 replies

0 likes

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Superuser Contribution Using Spotify via Sky Q on TV

When at home, I use Spotify Via Amazon Alexa most times, but I have recently connected a very nice speaker system to my Panasonic TV which has great sound, so I have started using Spotify via the TV.I have Sky Q, so I access Spotify via the Apps menu...

Casual Listener

When at home, I use Spotify Via Amazon Alexa most times, but I have recently connected a very nice speaker system to my Panasonic TV which has great sound, so I have started using Spotify via the TV....

6_err-260pegx

Newbie

13163 Views

16 replies

0 likes

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[Android][Your Library] No puedo ver la letra de las canciones

Anteriormente tenía habilitado poder ver las letras de las canciones mientras se reproducían pero de un día a otro se quitó. He probado cerrar sesión en iniciar, incluso crear otra cuenta pero sigue ese problema. Todo comenzó en la actualización cuan...

Newbie

Anteriormente tenía habilitado poder ver las letras de las canciones mientras se reproducían pero de un día a otro se quitó. He probado cerrar sesión en iniciar, incluso crear otra cuenta pero sigue ...

349 Views

0 replies

0 likes

Android
Your Library
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Superuser Contribution Terrible artist images on TV box apps

Plan: PremiumCountry: UK and France Device: Freebox Mini, Amazon Fire TVOperating System: both Android My Question or Issue:The background pictures of artists which have featured on big-screen TV apps since a software update late last year are in som...

Gig Goer

Plan: Premium Country: UK and France   Device: Freebox Mini, Amazon Fire TV Operating System: both Android   My Question or Issue: The background pictures of artists w...

CarlosE

Spotify Legend

1270 Views

2 replies

1 likes

  • 1270 Views
  • 2 replies
  • 1 likes

Solved!!Superuser Contribution No controls in notification bar

PlanPremiumCountryBelgiumDeviceMi mix 3 5gOperating SystemMIUI 12.0.2android 9 PKQ1.190321.001My Question or Issueall the buttons have dissapeared on my device notification bar and home screen all permissions are on and i did a clean reinstall. Unlik...

Casual Listener

Plan Premium Country Belgium Device Mi mix 3 5g Operating System MIUI 12.0.2 android 9 PKQ1.190321.001 My Question or Issue all the buttons have dissapeared on my device notification bar an...

Novy

Moderator

6194 Views

9 replies

0 likes

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  • 9 replies
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Superuser Contribution Chromebook web player has void blank gap above control panel.

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI use the free version web player on a chromebook. I now have a 30mm wide 'void strip' above ...

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I use t...

CarlosE

Spotify Legend

411 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Discord/Spotify Song Bug

PlanPremiumCountryGermanyDeviceHuawei P30Operating SystemAndroid 10 My Question or IssueMy songs have "null" in the name, or some have numbers. No covers won't pop up on my side. I can see other people Songs, but not mine. For more details look in th...

Casual Listener

Plan Premium Country Germany Device Huawei P30 Operating System Android 10   My Question or Issue My songs have "null" in the name, or some have numbers. No covers won't pop up on my s...

wGabi

Newbie

8928 Views

3 replies

8 likes

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  • 3 replies
  • 8 likes

Superuser Contribution Sorting of songs changing in offline mode

DeviceHuawai PRA-LX1Operating SystemAndroid 8.0.0Spotify App8.5.94.839 My Question or Issue Hello, if I change from online to offline the sorting of the songs is changing to a wrong order. This happens here https://open.spotify.com/album/43ueKn4i2UyB...

Casual Listener

Device Huawai PRA-LX1 Operating System Android 8.0.0 Spotify App 8.5.94.839   My Question or Issue   Hello,   if I change from online to offline the sorting of the songs is ...

Alex

Spotify Legend

531 Views

3 replies

0 likes

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Superuser Contribution Grouped Sonos speakers do not re-appear as connect targets after ungrouping (Android/Web, not iOS)

PlanPremiumCountryUSADeviceGoogle Pixel 3Operating SystemAndroid 11 My Question or IssueMy Spotify Android app no longer shows my Sonos speakers as a castable/connect target. From my iPad on the Spotify app, the missing speakers are correctly visible...

Casual Listener

Plan Premium Country USA Device Google Pixel 3 Operating System Android 11   My Question or Issue My Spotify Android app no longer shows my Sonos speakers as a castable/connect target....

CarlosE

Spotify Legend

1298 Views

3 replies

0 likes

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Superuser Contribution Songs won't play and Liked Songs not appearing too

PlanPremiumCountryTaiwanDeviceHTC 10Operating SystemAndroid Oreo My Question or IssueOn Spotify mobile, I can no longer play any songs and my entire like songs playlist is completely gone. On desktop the problem doesn't exist. So far, I have done cle...

Music Fan

  Plan Premium Country Taiwan Device HTC 10 Operating System Android Oreo   My Question or Issue On Spotify mobile, I can no longer play any songs and my entire like songs p...

Mihail

Spotify Legend

1504 Views

9 replies

2 likes

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  • 9 replies
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Superuser Contribution Notifications not appearing

PlanPremiumCountryUnited StatesDeviceSamsung Galaxy 7Operating SystemAndroid Oreo My Question or IssueFor some reason I no longer get any push notifications from Spotify. A couple years ago I remember getting updates about new songs from artists I fo...

Casual Listener

Plan Premium Country United States Device Samsung Galaxy 7 Operating System Android Oreo   My Question or Issue For some reason I no longer get any push notifications from Spotify.&nbs...

Ivan

Spotify Legend

447 Views

1 replies

0 likes

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Liked Songs Too Easily Unlikeable

Newer versions of the Android App have put the green heart next to each song in Liked Songs. It has been a problem forever on the web and desktop UI that if you click once in the wrong place, you could just lose a song with no idea that you'd even do...

Visitor

Newer versions of the Android App have put the green heart next to each song in Liked Songs.   It has been a problem forever on the web and desktop UI that if you click once in the wrong place...

dinomight

Spotify Star

433 Views

1 replies

1 likes

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Superuser Contribution I cant like songs

PlanPremiumCountry DeviceSamsung Galaxy 8Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI cant like songs. I've used the heart in the app, the heart in notification bar and selecting more and then the word like. Ive unins...

Visitor

Plan Premium Country   Device Samsung Galaxy 8 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I cant like songs. I've used the heart in the a...

Jeremy

Spotify Legend

351 Views

1 replies

0 likes

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Solved!!Superuser Contribution Bug - Podcast progress bar in notification area only updates at default speed

PlanFreeCountryUSADeviceSamsung Galaxy S9Operating SystemAndroid My Question or IssueThere's a constant updating notification from Spotify that appears in the notification area that you get from swiping down from the top of the screen. It shows the p...

Newbie

Plan Free Country USA Device Samsung Galaxy S9 Operating System Android   My Question or Issue There's a constant updating notification from Spotify that appears in the notification ar...

Ivan

Spotify Legend

454 Views

1 replies

0 likes

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  • 1 replies
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Solved!!Superuser Contribution play spotify on HK on other SSID

Plan PremiumCountry NLDevice Samsung S10 + HK citation oneOperating SystemAndroid My Question or IssueHello all, I have a home network with multiple SSID's. for the simpel reason of security. All my trusted devices are on one SSID where guest are on ...

Casual Listener

Plan  Premium Country NL Device Samsung S10 + HK citation one Operating System Android   My Question or Issue Hello all, I have a home network with multiple SSID's. for the...

MichelU

Casual Listener

3344 Views

6 replies

1 likes

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Superuser Contribution title not playing

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.using Spotify free on android when i select a title it only plays 20 secs the switches to another title. I have tri...

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc. using Spotify free on android when i s...

Ivan

Spotify Legend

385 Views

1 replies

0 likes

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Superuser Contribution Can't download spotify App on my samsung galaxy 9

PlanPremiumCountryArgentinaDeviceSamsung Galaxy 9 Operating SystemAndroid My Question or IssueEvery time I try to download Spotify off of the play store, when I click the install button it says, "Something went wrong. Try again later." Every other ap...

Casual Listener

Plan Premium Country Argentina Device Samsung Galaxy 9  Operating System Android   My Question or Issue Every time I try to download Spotify off of the play store, when I click th...

Eni

Moderator

1038 Views

3 replies

0 likes

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[Android] Can't play liked songs in order of artist

I would like to play my liked songs in order of artist. I can sort the list by artist, but no matter what I do, it plays in random (shuffle play ) order. - Android phoneThis has made Spotify Much less enjoyable, and if it cannot be fixed, I plan to c...

Visitor

I would like to play my liked songs in order of artist. I can sort the list by artist, but no matter what I do, it plays in random (shuffle play ) order.  - Android phone This has made Spotify ...

Amay

Spotify Star

416 Views

1 replies

1 likes

Android
  • 416 Views
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Solved!! Add Swipe to Queue for Android

Add Swipe to Queue for Android

Newbie

Add Swipe to Queue for Android

MattSuda

Spotify Star

717 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Playing muic alone

PlanPremiumCountry Device(Motorola g5s)Operating System(Android.) My Question or IssueSpotify palying and changing musics alone

Newbie

Plan Premium Country   Device (Motorola g5s) Operating System (Android.)   My Question or Issue Spotify palying and changing musics alone

Ver

Spotify Legend

375 Views

1 replies

0 likes

  • 375 Views
  • 1 replies
  • 0 likes