Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...
Visitor
118570 Views
27 replies
4 likes
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Gig Goer
238990 Views
153 replies
11 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
599906 Views
79 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
492564 Views
581 replies
42 likes
PlanPremiumCountryRussiaDeviceSony Xperia 5 IIOperating SystemAndroid 10 My Question or IssueIf Wrapped designer looks at this screenshot they will say "bruh". I already did. Yes, that's 21:9 aspect ratio + language with higher average word length th...
Plan Premium Country Russia Device Sony Xperia 5 II Operating System Android 10 My Question or Issue If Wrapped designer looks at this screenshot they will say "bruh". I already did....
Spotify Legend
608 Views
1 replies
0 likes
Plan FreeFree/PremiumCountry India Device One plus 6(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System Android(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue - When I launch the app, it shows a blank home screen. I'm abl...
Plan Free Free/Premium Country India Device One plus 6 (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System Android (iOS 10, Android Oreo, Windows 10,etc.) ...
Spotify Legend
7219 Views
9 replies
4 likes
PlanPremiumCountryUSADevicePixel 6 ProOperating SystemAndroid 12 My Question or IssueI am switching back to Android from IOS. When I am using Android Auto and click browse, I do not see Made for You section like carplay has. This was very convenient ...
Plan Premium Country USA Device Pixel 6 Pro Operating System Android 12 My Question or Issue I am switching back to Android from IOS. When I am using Android Auto and click b...
Spotify Legend
474 Views
1 replies
0 likes
PlanPremiumCountryAustraliaDeviceGalaxy Watch 4Operating SystemAndroid My Question or IssueHow do I toggle shuffle play mod off on my Samsung Galaxy Watch 4? It appears to be on by default. Thanks
Plan Premium Country Australia Device Galaxy Watch 4 Operating System Android My Question or Issue How do I toggle shuffle play mod off on my Samsung Galaxy Watch 4? It appears to be...
Spotify Legend
1373 Views
1 replies
0 likes
I have a Android Samsung Galaxy phone. Download using Cellular setting is off. Yet on 1st December, Spotify downloaded 5.82GB on my cellular data connection without warning, as Foreground data. Since I can only restrict Background data, I could not h...
I have a Android Samsung Galaxy phone. Download using Cellular setting is off. Yet on 1st December, Spotify downloaded 5.82GB on my cellular data connection without warning, as Foreground data. Since...
Spotify Legend
555 Views
1 replies
0 likes
My Spotify app is not working. Whenever I click on any albums it keeps on loading and after a long time a black screen appears. I am not being able to play any sort of music nor podcasts. Can't even play my own playlists. I tried everything I could l...
My Spotify app is not working. Whenever I click on any albums it keeps on loading and after a long time a black screen appears. I am not being able to play any sort of music nor podcasts. Can't even ...
Newbie
628 Views
2 replies
0 likes
PlanPremiumCountryUKDeviceacer chromebookOperating SystemChromeOS 98.0.4723.0 (Official Build) dev (64-bit) My Question or IssueMy library is showing as empty, playlists/albums/etc will not load via search or home, I cannot play songs even by playing...
Plan Premium Country UK Device acer chromebook Operating System ChromeOS 98.0.4723.0 (Official Build) dev (64-bit) My Question or Issue My library is showing as empty, playlists/albu...
Spotify Legend
1326 Views
3 replies
0 likes
PlanPremium CountryUK DeviceGoogle Home Operating SystemAndroid My Question or IssueFor a long time whenever I would listen to a specific album / song via voice command on my Google Home, Spotify would autoplay a radio based on that song / album / ar...
Plan Premium Country UK Device Google Home Operating System Android My Question or Issue For a long time whenever I would listen to a specific album / song vi...
Casual Listener
1433 Views
4 replies
2 likes
When using my iPhone X or my Samsung Galaxy S8 I can control Spotify Connect's volume for my Sonos or Echo Dot when Spotify runs in the Background or the Phone is locked. However on my Pixel 6 this is not working. The only way to control the volume i...
When using my iPhone X or my Samsung Galaxy S8 I can control Spotify Connect's volume for my Sonos or Echo Dot when Spotify runs in the Background or the Phone is locked. However on my Pixel 6 this i...
Moderator
6160 Views
3 replies
0 likes
Hello! So I’ve downloaded Spotify for my Android 10 powered radio, but when playing the app doesn’t send any signal to the sub out on the radio. It seems to think that the radio is a standard tablet so only sends a standard stereo signal. If I Blueto...
Hello! So I’ve downloaded Spotify for my Android 10 powered radio, but when playing the app doesn’t send any signal to the sub out on the radio. It seems to think that the radio is a standar...
Moderator
880 Views
1 replies
0 likes
PlanPremium (Duo)CountryRussiaDeviceHuawei p10Operating SystemAndroid 9
Plan Premium (Duo) Country Russia Device Huawei p10 Operating System Android 9
Moderator
494 Views
1 replies
0 likes
PlanFreeCountryUSADevice( Samsung Galaxy S8+,)Operating System( Android 9) My Question or IssueGetting Spotify for Android to find my local music on my SD card? I only want to do what I am able to do with Spotify for Windows, I clicked on settings, w...
Plan Free Country USA Device ( Samsung Galaxy S8+,) Operating System ( Android 9) My Question or Issue Getting Spotify for Android to find my local music on my SD card? I only want t...
Music Fan
1722 Views
3 replies
0 likes
Hey, Spotify. Marking this as solved does not mean it is: https://community.spotify.com/t5/Android/Daily-mix-issue-when-using-a-digital-assistant/td-p/5238066/page/3 This has been an ongoing issue for months, that makes using digital asistants and da...
Hey, Spotify. Marking this as solved does not mean it is: https://community.spotify.com/t5/Android/Daily-mix-issue-when-using-a-digital-assistant/td-p/5238066/page/3 This has been an on...
540 Views
0 replies
8 likes
Spotify used to stop playing when I received a voice message and play it, or set play to another app audio or video, the play again when it finish. But now it does not, just low volume or so, but it doesn't work for me. How I set to do that again? @j...
Spotify used to stop playing when I received a voice message and play it, or set play to another app audio or video, the play again when it finish. But now it does not, just low volume or so,...
Casual Listener
1128 Views
2 replies
0 likes
PlanFreeCountryCanada Samsung galaxy s10Operating System(iOS 10, Android Oreo, Windows 10,etc.)Android 11My Question or IssueI was able to play music fine on Saturday and Sunday and made playlists. I could see all the songs on the albums and play lis...
Plan Free Country Canada Samsung galaxy s10 Operating System (iOS 10, Android Oreo, Windows 10,etc.) Android 11 My Question or Issue I was able to play music fine on Saturda...
Spotify Legend
721 Views
4 replies
0 likes
As per title, I am unable to dismiss "Currently listening to [song name]" on my device. If I pull down the notification panel, the same song is permanently listed. If I force close your app, the song is still listed. I am on a Oneplus 6T and there's ...
As per title, I am unable to dismiss "Currently listening to [song name]" on my device. If I pull down the notification panel, the same song is permanently listed. If I force close your app, the song...
Casual Listener
615 Views
1 replies
0 likes
The new lyrics feature is great. However it's a bit confusing the way the spotify UX chose to highlight the lyrics (Android app not sure about IOS). All the previous played lyrics and the current one (line of text) are the same color. This is very co...
The new lyrics feature is great. However it's a bit confusing the way the spotify UX chose to highlight the lyrics (Android app not sure about IOS). All the previous played lyrics and the current one...
Spotify Legend
2818 Views
1 replies
0 likes
I like to use my Android TV to control the music streamed to my chromecast. I can do this from my phone but not from the TV app.
I like to use my Android TV to control the music streamed to my chromecast. I can do this from my phone but not from the TV app.
Regular
2099 Views
6 replies
2 likes
(To clarify this is on my chromebook) I reinstalled the app after it was skipping my songs and that got fixed but there's currently no miniplayer. I was wondering if this is a problem or if it's intentional.
(To clarify this is on my chromebook) I reinstalled the app after it was skipping my songs and that got fixed but there's currently no miniplayer. I was wondering if this is a problem or if it's inte...
Spotify Legend
728 Views
1 replies
0 likes
I often listen to podcasts around the house, and I connect bluetooth earbuds as too not disturb others. Video podcasts will only play audio when connected via bluetooth. Please allow the video to play when connected via bluetooth, as every other comp...
I often listen to podcasts around the house, and I connect bluetooth earbuds as too not disturb others. Video podcasts will only play audio when connected via bluetooth. Please allow the video ...
Moderator
497 Views
1 replies
0 likes
