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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

bettiey-bettiey

Visitor

400569 Views

549 replies

35 likes

Account
Free
  • 400569 Views
  • 549 replies
  • 35 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8604 Views

0 replies

7 likes

  • 8604 Views
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  • 7 likes

I have a problem with the App for Android, it stops the music all the time.

Always, while i'm listening my music it stops several times, making the app too slow and not reacting for the buttoms, the same when i want to search an artist or any song in the search bar, i've uninstalled 3 times and is the same. And the other pro...

Newbie

Always, while i'm listening my music it stops several times, making the app too slow and not reacting for the buttoms, the same when i want to search an artist or any song in the search bar, i've uni...

Amay

Spotify Star

550 Views

1 replies

0 likes

  • 550 Views
  • 1 replies
  • 0 likes

Superuser Contribution Library is empty, can't listen to music

PlanPremiumCountryFinlandDeviceHuawei Honor 9Operating SystemHonor EMUI 9.1.0, Android 9 Spotify Version8.6.60.1126 My Question or Issue Hello, over the last day or so, my library on my mobile spotify app has gone completely empty & all my playlists ...

Regular

Plan Premium Country Finland Device Huawei Honor 9 Operating System Honor EMUI 9.1.0, Android 9 Spotify Version 8.6.60.1126   My Question or Issue   Hello, over the last day o...

Mario

Spotify Legend

711 Views

1 replies

1 likes

  • 711 Views
  • 1 replies
  • 1 likes

Superuser Contribution Missing account

I use Facebook to login in my account, and today when I have tried to do it, the app asked me to do a new account, I tried login again but is like I never had a account.

Newbie

I use Facebook to login in my account, and today when I have tried to do it, the app asked me to do a new account, I tried login again but is like I never had a account. 😔

Elena

Moderator

595 Views

1 replies

0 likes

  • 595 Views
  • 1 replies
  • 0 likes

Superuser Contribution Syncing Local files between Desktop and Android

PlanPremium FamilyCountryIsraelDeviceSamsung Galaxy Note 10 LiteOperating SystemAndroid 11, Windows 10My Question or IssueI was looking for a specific song on Spotify, I couldn't find it and I had it on a CD so I exported the file to my Desktop and a...

Casual Listener

Plan Premium Family Country Israel Device Samsung Galaxy Note 10 Lite Operating System Android 11, Windows 10 My Question or Issue I was looking for a specific song on Spotify, I couldn't fi...

Novy

Moderator

586 Views

1 replies

0 likes

  • 586 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't log in because it says username and pw does not exist

PlanFamilyCountryGermanyDeviceSamsung Galaxy S7Operating SystemAndroid 8 My Question or IssueHello,I resently bought a smartphone and installed the spotify app. Wenn i try to logg in, it says that the combination of account and pw does not exisit - t...

Newbie

Plan Family Country Germany Device Samsung Galaxy S7 Operating System Android 8   My Question or Issue Hello, I resently bought a smartphone and installed the spotify app. Wenn i try ...

Novy

Moderator

555 Views

1 replies

0 likes

Account
  • 555 Views
  • 1 replies
  • 0 likes

Galaxy Watch 4 current track doesn't update when skipping forward

PlanPremiumCountryCanadaDeviceGalaxy Watch 4 with Galaxy S20 phoneOperating SystemWear OS My Question or IssueThe currently playing track doesn't update when I skip forward tracks on my watch.Scenario details:Play music on Spotify on my phoneTap musi...

Music Fan

Plan Premium Country Canada Device Galaxy Watch 4 with Galaxy S20 phone Operating System Wear OS   My Question or Issue The currently playing track doesn't update when I skip forward t...

896 Views

0 replies

0 likes

Galaxy Watch 4
Samsung
WearOS
  • 896 Views
  • 0 replies
  • 0 likes

Superuser Contribution I can't see lyrics with my spotify account

I have Premium account since last year and the new function "lyrics" is not visible for me, I tried with my account in other cellphone and it's the same issue, I don't know if it is something with the app, my account or what. I really want to see thi...

Newbie

I have Premium account since last year and the new function "lyrics" is not visible for me, I tried with my account in other cellphone and it's the same issue, I don't know if it is something with th...

MafeG

Spotify Legend

20494 Views

13 replies

9 likes

Android
lyrics
Premium
  • 20494 Views
  • 13 replies
  • 9 likes

Superuser Contribution Top recommendations are all podcasts

Using the Android app, all my top recommendations are podcasts. This is very frustrating as I don't listen to podcasts with this app. This has to be a bug as I avoid listening to podcasts, and previously my recommendations were all music. After accid...

Regular

Using the Android app, all my top recommendations are podcasts. This is very frustrating as I don't listen to podcasts with this app. This has to be a bug as I avoid listening to podcasts, and previo...

MafeG

Spotify Legend

1182 Views

3 replies

1 likes

  • 1182 Views
  • 3 replies
  • 1 likes

Solved!!Superuser Contribution spotify connect buttons partially working

.PlanPremiumCountryFranceDevice(Samsung Galaxy 8, Macbook Pro 2018)Operating SystemAndroid 9, latest available updateiOS 11.5.2, latest available update My Question or IssueI am controlling spotify on my Mac through my phone.Some control buttons work...

Casual Listener

. Plan Premium Country France Device (Samsung Galaxy 8, Macbook Pro 2018) Operating System Android 9, latest available update iOS 11.5.2, latest available update   My Question or Issu...

Novy

Moderator

1225 Views

5 replies

1 likes

  • 1225 Views
  • 5 replies
  • 1 likes

Solved!!Superuser Contribution Saving an album doesn't add songs to "Liked Songs"

PlanPremiumCountryAustraliaDeviceSamsung Galaxy Note8Operating SystemAndroid My Question or IssuePreviously, I would save albums that I liked, then I would go into my songs and shuffle play all of them. The most recent update changed this to 'Liked S...

Casual Listener

Plan Premium Country Australia Device Samsung Galaxy Note8 Operating System Android   My Question or Issue Previously, I would save albums that I liked, then I would go into my songs a...

xMeow

Casual Listener

32355 Views

11 replies

9 likes

  • 32355 Views
  • 11 replies
  • 9 likes

Liked albums not showing up in liked songs

HiI've got a recent issue whereby when I like an album, the songs in the album no longer show up in "liked songs". Instead, I have to go to my liked albums to find the songs in the album. Until recently, anytime I would like an album, all the songs i...

Casual Listener

Hi I've got a recent issue whereby when I like an album, the songs in the album no longer show up in "liked songs". Instead, I have to go to my liked albums to find the songs in the album. Until rec...

dwdking

Casual Listener

4563 Views

4 replies

1 likes

  • 4563 Views
  • 4 replies
  • 1 likes

Superuser Contribution Spotify doesn't allow me to listen to Linkin Park in Turkey.

PlanPremiumCountryTurkeyDeviceXiaomi Redmi Note 7, laptop Lenovo G580Operating SystemAndroid 10, Windows 10, 11My IssueI love Linkin Park a lot but cannot listen to their songs for almost a year. I live in Turkey. First, I thought there's a problem w...

Newbie

Plan Premium Country Turkey Device Xiaomi Redmi Note 7, laptop Lenovo G580 Operating System Android 10, Windows 10, 11 My Issue I love Linkin Park a lot but cannot listen to their so...

Eni

Moderator

1461 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Spotify Automatically organizing playlists..

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueSeems like one of the new "features" of spotify is automatically reorganizing the order of yo...

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Seems l...

MafeG

Spotify Legend

4089 Views

3 replies

1 likes

  • 4089 Views
  • 3 replies
  • 1 likes

Superuser Contribution [Wear OS] Able to view 'Liked Songs' playlist in Recently Played

PlanPremiumCountrySingaporeDeviceXiaomi Mi A3Operating SystemAndroid 10 My Question or IssueSo, it seems that all daily mixes and discover weekly shows up in 'Recently Played' in the Wear OS Spotify App but however the 'Liked Songs' playlist does not...

Casual Listener

Plan Premium Country Singapore Device Xiaomi Mi A3 Operating System Android 10   My Question or Issue So, it seems that all daily mixes and discover weekly shows up in 'Recently Played...

Elena

Moderator

1899 Views

5 replies

0 likes

Android
Wear OS
  • 1899 Views
  • 5 replies
  • 0 likes

Superuser Contribution [Android] Disable autostart in android

I would like to stop Spotify playing automatically whenever I get in my car. I've already turned off "allow to run in background" and it's still autostart img. What can I do?

Regular

I would like to stop Spotify playing automatically whenever I get in my car. I've already turned off "allow to run in background" and it's still autostart img. What can I do? 

Thethomasdahl

Casual Listener

7199 Views

10 replies

1 likes

Android
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  • 10 replies
  • 1 likes

Solved!!Superuser Contribution You should be able to block certain artists or groups so you never get recommended their music

So i have seen a couple iterations of this idea being knocked around, and spotify even implemented something like this, but it's only for albums or specific songs. I just dont think thats broad enough. Like, say if you just absolutely did not want to...

Casual Listener

So i have seen a couple iterations of this idea being knocked around, and spotify even implemented something like this, but it's only for albums or specific songs.  I just dont think thats broad...

JSalvato

Casual Listener

1249 Views

2 replies

0 likes

  • 1249 Views
  • 2 replies
  • 0 likes

Superuser Contribution [Android][Playlists] Mobile app's "recently played" should link to playlists

Hello.I have a suggestion on Android app "recently played" feature. Let me use an example (see attached .pdf):1, 2. I'm listening to a song from a playlist.3. I switch to something else.4. I want to get back to the previous playlist and song. I check...

Music Fan

Hello. I have a suggestion on Android app "recently played" feature. Let me use an example (see attached .pdf): 1, 2. I'm listening to a song from a playlist. 3. I switch to something else. 4. ...

Eni

Moderator

1766 Views

3 replies

0 likes

Android
Playlists
  • 1766 Views
  • 3 replies
  • 0 likes

Superuser Contribution Podcast download glitch

Plan:PremiumCountry: Czech republic DeviceSamsung galaxy S8Operating SystemAndroid 9.0 My Question or IssueI have been listening to downloaded podcasts offline for some time, i always downloaded about 20 episodes at once and there was no problem with...

Casual Listener

Plan: Premium Country: Czech republic   Device Samsung galaxy S8 Operating System Android 9.0   My Question or Issue I have been listening to downloaded podcasts offline for som...

Eni

Moderator

7431 Views

3 replies

0 likes

  • 7431 Views
  • 3 replies
  • 0 likes

Superuser Contribution Galaxy watch 4 offline playback not working

Hi, Is anyone else having a problem with galaxy watch 4 offline playback? I simply see no such option on the watch - not able to browse or download playlists, just seeing the recent ones and can only play them via the phone. Using Spotify premium and...

Casual Listener

Hi,   Is anyone else having a problem with galaxy watch 4 offline playback? I simply see no such option on the watch - not able to browse or download playlists, just seeing the recent ones and...

Alex

Spotify Legend

10573 Views

6 replies

3 likes

  • 10573 Views
  • 6 replies
  • 3 likes

Solved!!Superuser Contribution [Android] Lock Screen - Music Stops - Can play over BT Headset

PlanPremiumCountryGermanyDeviceHuawei Mate 9Operating SystemAndroid EMUI 9.1.0 (Build 9.1.0.275) My Question or IssueWhen going into Lock screen the music stops playing within a few seconds.This is not an uncommon issue, I realize that and through se...

Casual Listener

Plan Premium Country Germany Device Huawei Mate 9 Operating System Android EMUI 9.1.0 (Build 9.1.0.275)   My Question or Issue When going into Lock screen the music stops playing withi...

Alex

Spotify Legend

4025 Views

2 replies

0 likes

  • 4025 Views
  • 2 replies
  • 0 likes