Announcements

Android

Get help for your Android mobile or tablet

Start a topic

Forum Posts

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 842922 Views
  • 11 replies
  • 48 likes
  • Android
    Guide
    Troubleshooting
  • 842922 Views
  • 11 replies
  • 48 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Ivan
  • Spotify Legend
  • 14370 Views
  • 1 replies
  • 0 likes
  • 14370 Views
  • 1 replies
  • 0 likes

Spotify Metadata Support with Subaru Impreza

PlanPremiumCountryUSADeviceSamsung Galaxy 8Operating SystemAndroid Version 8.0.0Spotify App Version 8.4.97.807 My Question or IssueI own a Subaru Impreza '15 and have connected my device to my car using bluetooth. The Metadata from Spotify will show ...

  • Newbie
  • Plan Premium Country USA Device Samsung Galaxy 8 Operating System Android Version 8.0.0 Spotify App Version 8.4.97.807   My Question or Issue I own a Subaru Impreza '15 and have conne...
  • Sanmartino
  • Casual Listener
  • 1665 Views
  • 3 replies
  • 4 likes
  • 1665 Views
  • 3 replies
  • 4 likes

Superuser Contribution No Internet Connection message on several wifi connections

PlanPremiumCountryUnited StatesDeviceSamsung Galaxy S8 Every time I try to open the spotify app for the past several weeks, I receive the same No Internet Connection message. I have tried restarting my device, my router, contacting my ISP, clearing t...

  • Visitor
  • Plan Premium Country United States Device Samsung Galaxy S8   Every time I try to open the spotify app for the past several weeks, I receive the same No Internet Connection message. I hav...
  • Xenia
  • Moderator
  • 244 Views
  • 1 replies
  • 0 likes
  • 244 Views
  • 1 replies
  • 0 likes

Superuser Contribution App crash Android 10

PlanPremium FamilyCountrySwedenDeviceSamsung note 9Operating SystemAndroid 10 My Question or IssueSpotify App crashes directly after installation, cannot be used at all.We have restarted phone several times, re-installed the app several times during ...

  • Casual Listener
  • Plan Premium Family Country Sweden Device Samsung note 9 Operating System Android 10   My Question or Issue Spotify App crashes directly after installation, cannot be used at all. We ...
  • Xenia
  • Moderator
  • 482 Views
  • 1 replies
  • 7 likes
  • 482 Views
  • 1 replies
  • 7 likes

Superuser Contribution Auto populate playlist name from artist/album on Android

(This functionality used to work)On andriod, when I select an album I want to save as a playlist, and choose "Add to Playlist". I see a list of my existing playlists, and at the top "New Playlist" button - this then opens a dialog box "give your play...

  • Regular
  • (This functionality used to work) On andriod, when I select an album I want to save as a playlist, and choose "Add to Playlist". I see a list of my existing playlists, and at the top "New Playlist" ...
  • Paulo23
  • Roadie
  • 776 Views
  • 5 replies
  • 1 likes
  • 776 Views
  • 5 replies
  • 1 likes

Superuser Contribution Spotify not running on certain Astell&Kern players

PlanFree OR Premium CountryHong Kong DeviceAstell&Kern SR15 Operating SystemModified Android Spotify version8.5.20.857 - 32bit My Question or IssueHi all, i worked in a dealer of Astell&Kern players. In late 2018, AK opened up their system to allow u...

  • Casual Listener
  • Plan Free OR Premium   Country Hong Kong   Device Astell&Kern SR15   Operating System Modified Android   Spotify version 8.5.20.857 - 32bit   My Question o...
  • Cyrusng
  • Visitor
  • 3530 Views
  • 6 replies
  • 0 likes
  • 3530 Views
  • 6 replies
  • 0 likes

Superuser Contribution App starts up always downloading songs, gets stuck, and Spotify stops responding for minutes.

PlanPremiumCountrySingaporeDevicesamsung note8Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueStarting Spotify always sees it downloading 10 or 20 songs, and this causes the app to become laggy, nonplaying and generally ha...

  • Regular
  • Plan Premium Country Singapore Device samsung note8 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Starting Spotify always sees it downloading 10 ...
  • Serwei
  • Regular
  • 320 Views
  • 3 replies
  • 0 likes
  • 320 Views
  • 3 replies
  • 0 likes

Automatically set "Artistname - Albumname" as playlist name, when creating a playlist from an album

Operating SystemAny Android My Question or IssueWhen creating a new playlist directly from the context menu (3 dots button) of an album on Spotify for macOS (probably also on Windows and Linux), the new playlist is automatically named "$ARTIST - $ALB...

  • Casual Listener
  •   Operating System Any Android   My Question or Issue When creating a new playlist directly from the context menu (3 dots button) of an album on Spotify for macOS (probably also on Win...
  • dinomight
  • Spotify Star
  • 417 Views
  • 3 replies
  • 0 likes
  • albumplaylist
    playlist from album
    predefined playlist name
  • 417 Views
  • 3 replies
  • 0 likes

App stops playing at 9 seconds

PlanPremiumCountryBrazil DeviceASUS Zenfone 3MAXOperating SystemAndroid Nougat Recently, my app started to interrupt the music playing after 9 seconds elapsed. I saw some similar issues, but the solutions is always a restart the device or clean reins...

  • Regular
  • Plan Premium Country Brazil   Device ASUS Zenfone 3MAX Operating System Android Nougat   Recently, my app started to interrupt the music playing after 9 seconds elapsed.   ...
  • ph_sa
  • Regular
  • 551 Views
  • 2 replies
  • 0 likes
  • 10 seconds
    9 seconds
    Android
  • 551 Views
  • 2 replies
  • 0 likes

Can't use Spotify connected for streaming from a specific podcast provider

PlanPremium familyCountryNorwayDeviceSamsung Galaxy Note 8 and Samsung Galaxy Tab S2Operating SystemAndroid 9 and Android 7 My Question or IssueI can't stream podcasts through Spotify connect from the podcast provider NRK with the message "Can't play...

  • Visitor
  • Plan Premium family Country Norway Device Samsung Galaxy Note 8 and Samsung Galaxy Tab S2 Operating System Android 9 and Android 7   My Question or Issue I can't stream podcasts throug...
  • jkhaug
  • Visitor
  • 259 Views
  • 1 replies
  • 1 likes
  • 259 Views
  • 1 replies
  • 1 likes

Solved!! Spotify App Keeps Crashing

PlanPremiumCountryUSDeviceSamsung Galaxy 9Operating SystemAndroid My Question or IssueMy problem is that every time I open up my app, and log in, the app immediately crashes. I have uninstalled, I have cleared data and cache, and I have reset my phon...

  • Casual Listener
  • Plan Premium Country US Device Samsung Galaxy 9 Operating System Android   My Question or Issue My problem is that every time I open up my app, and log in, the app immediately crashes....
  • heathycliffy
  • Casual Listener
  • 1483 Views
  • 3 replies
  • 0 likes
  • 1483 Views
  • 3 replies
  • 0 likes

Superuser Contribution Why check online first if album is downloaded?

I'm a bit tired of this. Way too often when I'm somewhere with low connectivity I get errors opening up an album, even when the entire album was downloaded to my phone. This shouldn't ever happen, everything is available to me offline. As a programme...

  • Casual Listener
  • I'm a bit tired of this. Way too often when I'm somewhere with low connectivity I get errors opening up an album, even when the entire album was downloaded to my phone. This shouldn't ever happen, ev...
  • omnia87
  • Casual Listener
  • 205 Views
  • 2 replies
  • 0 likes
  • 205 Views
  • 2 replies
  • 0 likes

Superuser Contribution Thumbnails for songs keep dissapearing

PlanPremiumCountry DeviceGalaxy a10Operating SystemAndroid My Question or Issue

  • Casual Listener
  • Plan Premium Country   Device Galaxy a10 Operating System Android   My Question or Issue  
  • Mario
  • Spotify Legend
  • 234 Views
  • 3 replies
  • 0 likes
  • 234 Views
  • 3 replies
  • 0 likes

Superuser Contribution Pantalla Negra Spotify Android

PlanPremium Device(Xiaomi Redmi Note 8 )Operating System(Android Pie ) My Question or IssueHola soy cliente premium he descargado Spotify en mi celular nuevo un Xiamoi Redmi Note 8 descargue la aplicación pero solo se queda en pantalla negra y no inc...

  • Visitor
  • Plan Premium   Device (Xiaomi Redmi Note 8 ) Operating System (Android Pie )   My Question or Issue Hola soy cliente premium he descargado Spotify en mi celular nuevo un Xiamoi Red...
  • Ivan
  • Spotify Legend
  • 765 Views
  • 1 replies
  • 0 likes
  • 765 Views
  • 1 replies
  • 0 likes

Superuser Contribution Equal Rights for Android Users

So it's not exactly equal rights but many Android users are still waiting for easily implementable gesture controls. It seems like such a simple thing that Android users are denied and it's silly. Adding on to this point, all mobile users need better...

  • Visitor
  • So it's not exactly equal rights but many Android users are still waiting for easily implementable gesture controls.    It seems like such a simple thing that Android users are denied and...
  • Ivan
  • Spotify Legend
  • 158 Views
  • 1 replies
  • 2 likes
  • 158 Views
  • 1 replies
  • 2 likes

Superuser Contribution Some songs play on the laptop but not the mobile

I am using a Microsoft Surface and have a Premium account. On my Surface I am able to play all the songs in a playlist. However, when I use the app on my Huawei P20 Pro, one or two of the songs are faded out light grey and won't play. Please help!

  • Visitor
  •   I am using a Microsoft Surface and have a Premium account. On my Surface I am able to play all the songs in a playlist. However, when I use the app on my Huawei P20 Pro, one or two of the son...
  • Ivan
  • Spotify Legend
  • 189 Views
  • 1 replies
  • 0 likes
  • 189 Views
  • 1 replies
  • 0 likes

Superuser Contribution App says it doesn't have enough disk space

PlanPremiumCountryUSADeviceGalaxy S9Operating SystemAndroid Oreo My Question or IssueWhen I try to open the app, it pops up a dialog box that says the app is running out of space, yet when I check my phone I have 20 gigabytes of storage left so I kno...

  • Newbie
  • Plan Premium Country USA Device Galaxy S9 Operating System Android Oreo   My Question or Issue When I try to open the app, it pops up a dialog box that says the app is running out...
  • Ivan
  • Spotify Legend
  • 269 Views
  • 1 replies
  • 0 likes
  • App
    Crash
    Samsung
    storage
  • 269 Views
  • 1 replies
  • 0 likes

Samsung Gear Fit2 Pro unable to download Spotify

PlanPremiumCountry South AfricaDeviceSamsung Galaxy A51Operating SystemAndroid 10 My Question or IssueThe Spotify app does not seem to be available on the Samsung Galaxy Store which means I cannot download the app to my Gear Fit2 Pro. The Gear Fit ha...

  • Casual Listener
  • Plan Premium Country  South Africa Device Samsung Galaxy A51 Operating System Android 10   My Question or Issue The Spotify app does not seem to be available on the Samsung Galaxy...
  • MelandriC93
  • Casual Listener
  • 242 Views
  • 2 replies
  • 0 likes
  • 242 Views
  • 2 replies
  • 0 likes

Cant login due to no touch input

Note 10 plus, newest version software, fresh install did not fix and reboot didnt either. Cant screen shot due to security policy and screen recording just shows black. When going to close the app, the preview of the app running is completely black.P...

  • Newbie
  • Note 10 plus, newest version software, fresh install did not fix and reboot didnt either. Cant screen shot due to security policy and screen recording just shows black. When going to close the app, t...
  • Raemchoi
  • Newbie
  • 230 Views
  • 2 replies
  • 1 likes
  • 230 Views
  • 2 replies
  • 1 likes

Superuser Contribution Local Song File Option Menu (Three Dots) Cut

PlanFree, PremiumCountryItalyDeviceXiaomi Redmi Note 5 Operating SystemAndroid Pie (MIUI Global 11.0.3) My Question or IssueImported some local MP3 files to Spotify Premium on PC, added them to a custom playlist and downloaded it to make it available...

  • Casual Listener
  • Plan Free, Premium Country Italy Device Xiaomi Redmi Note 5  Operating System Android Pie (MIUI Global 11.0.3)   My Question or Issue Imported some local MP3 files to Spotify Prem...
  • alfx3
  • Casual Listener
  • 192 Views
  • 2 replies
  • 0 likes
  • 192 Views
  • 2 replies
  • 0 likes