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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

375668 Views

541 replies

34 likes

Account
Free
  • 375668 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7535 Views

0 replies

7 likes

  • 7535 Views
  • 0 replies
  • 7 likes

Android app wont remember filters

Anyone else have a issue when selecting download filter in library? If i select downloads only it wont remember it till the next time i open the app.

Casual Listener

Anyone else have a issue when selecting download filter in library?    If i select downloads only it wont remember it till the next time i open the app.     

MattSuda

Spotify Star

838 Views

1 replies

1 likes

App & Features
  • 838 Views
  • 1 replies
  • 1 likes

Can't login to android app, no message

PlanPremiumCountryPolandDeviceMotorola G9 PowerOperating SystemAndroid 11 My Question or IssueHello,I have found a similar topic, but it has not figured out my problem. I have changed a password, and I am not able to log in. Go Spotify app, click log...

Casual Listener

Plan Premium Country Poland Device Motorola G9 Power Operating System Android 11   My Question or Issue Hello, I have found a similar topic, but it has not figured out my problem...

Emilia_8

Community Legend

676 Views

3 replies

0 likes

  • 676 Views
  • 3 replies
  • 0 likes

Superuser Contribution "now playing bar not updating" - still not fixed

PlanPremium StudentCountryUSADeviceSamsung Galaxy s21 ultraOperating SystemAndroid version 11 My Question or IssueI've looked at the ongoing issue thread that states that this issue has been fixed, however that is not the case at least in my experien...

Newbie

  Plan Premium Student Country USA Device Samsung Galaxy s21 ultra Operating System Android version 11   My Question or Issue I've looked at the ongoing issue thread that states ...

Alex

Spotify Legend

1300 Views

1 replies

0 likes

  • 1300 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can only play cached songs

PlanPremiumCountryAustraliaDeviceSamsung Galaxy 8 My Question or IssueSpotify is a streaming service that does not stream. I’ve been a premium user since 2012 and only had issues in the last few months. Originally my issue was that Spotify would stop...

Newbie

Plan Premium Country Australia Device Samsung Galaxy 8   My Question or Issue Spotify is a streaming service that does not stream.   I’ve been a premium user since 2012 and only h...

Alex

Spotify Legend

1758 Views

1 replies

0 likes

  • 1758 Views
  • 1 replies
  • 0 likes

Superuser Contribution Battery draining fast, even in Airplane mode.

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueAirplane mode & background turned off and still drains battery FAST. I've uninstalled and res...

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Airplan...

MafeG

Spotify Legend

839 Views

1 replies

0 likes

  • 839 Views
  • 1 replies
  • 0 likes

Superuser Contribution Connection to denon amp

Hi. I am on a family plan. My phone connects to my denon amp but my sons phone will not. It shows all the google speakers but not the denon amp. PlanPremiumCountry DeviceSamsung Galaxy 7Operating System My Question or Issue

Casual Listener

Hi. I am on a family plan. My phone connects to my denon amp but my sons phone will not. It shows all the google speakers but not the denon amp.  Plan Premium Country   Device Samsun...

Elena

Moderator

915 Views

3 replies

0 likes

Denon
  • 915 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution [Android][Other] Local Files on Android

Phone:AndroidSubscription:PremiumI downloaded some songs on my desktop and had no problems bringing them over to my phone (Samsung A50) and adding them to my playlists. I was listening to this one song on repeat for a day or so because I really liked...

Casual Listener

Phone: Android Subscription: Premium I downloaded some songs on my desktop and had no problems bringing them over to my phone (Samsung A50) and adding them to my playlists. I was listening to...

MafeG

Spotify Legend

852 Views

3 replies

0 likes

Android
Other
  • 852 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Rewind button missing on lock screen

PlanPremiumCountryUSDevice(Pixel 4a)Operating System(Android 11) My Question or IssueRecently I noticed an issue with my spotify widget on the locked screen not having a rewind button. It is replaced by the "like" button instead. This happens in the ...

Casual Listener

Plan Premium Country US Device (Pixel 4a) Operating System (Android 11)   My Question or Issue Recently I noticed an issue with my spotify widget on the locked screen not having a...

DoeJirt

Casual Listener

1404 Views

2 replies

0 likes

  • 1404 Views
  • 2 replies
  • 0 likes

Superuser Contribution [Android][Playlists] New options for Spotify in your cell phone

Well, I would say that my real idea it is two new music playing options. The first of these ideas we could call it an auto switch off mode or time trial mode. I reached to this idea when I hear music many nights in my life to relax and fall sleep. An...

Visitor

Well, I would say that my real idea it is two new music playing options.  The first of these ideas we could call it an auto switch off mode or time trial mode. I reached to this idea when I hea...

Novy

Moderator

656 Views

2 replies

1 likes

Android
Playlists
  • 656 Views
  • 2 replies
  • 1 likes

Superuser Contribution No internet connection on first startup

PlanPremiumCountryNetherlandsDeviceSamsung Galaxy S7Operating System8.0.0 My Question or IssueWhen opening the app, it's extremely sluggish. Home, library and settings won't load. A message pops up: 'no internet connection' (or the Dutch translation ...

Music Fan

Plan Premium Country Netherlands Device Samsung Galaxy S7 Operating System 8.0.0   My Question or Issue When opening the app, it's extremely sluggish. Home, library and settings won't ...

MafeG

Spotify Legend

2055 Views

16 replies

0 likes

  • 2055 Views
  • 16 replies
  • 0 likes

Superuser Contribution Spotify update with car thing causes car bluetooth to crash

PlanPremiumCountryUSADeviceS9Operating System(iOS 10, Android Oreo, Windows 10,etc.) My phone just recently updated with that car mode and stuff. When I try to pair my phone with my 2015 kia optima infinity sound system I get an error that says udevi...

Regular

Plan Premium Country USA Device S9 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My phone just recently updated with that car mode and stuff. When I try to pair my pho...

MafeG

Spotify Legend

2350 Views

16 replies

0 likes

  • 2350 Views
  • 16 replies
  • 0 likes

Superuser Contribution Filters Reset/Flash When Interacting With Podcasts

PlanPremiumCountryUnited StatesDevicePixel 3Operating SystemAndroid 11 My Question or IssueI've been experiencing issues for the last couple months with podcast filters. If I set a filter, let's say Downloads, and scroll quickly through the list of e...

Regular

Plan Premium Country United States Device Pixel 3 Operating System Android 11   My Question or Issue I've been experiencing issues for the last couple months with podcast filters. If I...

MafeG

Spotify Legend

804 Views

1 replies

0 likes

Android
filter
Filter Reset
  • 804 Views
  • 1 replies
  • 0 likes

Negative Feedback on new Car Mode layout

Plan premiumCountry USA DeviceGoogle Pixel 4a5GOperating SystemAndroid 11 My Question or IssueSpotify version 8.6.54.820There was a recent post on this topic by another user in the Ideas section that was quickly closed because it wasn't "clear" enoug...

Newbie

Plan premium Country USA   Device Google Pixel 4a5G Operating System Android 11   My Question or Issue Spotify version 8.6.54.820 There was a recent post on this topic by another ...

Luke

Community Legend

848 Views

1 replies

0 likes

  • 848 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlist share, language changes on instagram story.

PlanPremiumCountryAustraliaDeviceHuawei Nova 5TOperating SystemAndroid 10 My Question or IssueHi, So I tried to share my 90s mix playlist on Spotify, and the language keeps changes on the Instagram story. I have tried to share a bunch of other playli...

Casual Listener

Plan Premium Country Australia Device Huawei Nova 5T Operating System Android 10   My Question or Issue Hi,    So I tried to share my 90s mix playlist on Spotify, and the l...

MafeG

Spotify Legend

806 Views

1 replies

0 likes

  • 806 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't stop player on Android (Samsung Note 10+

PlanFreeCountryUSADeviceNote 10+Operating SystemAndroid My Question or IssueI had the player open and swiped up to close it on the Android "running apps" page. The full-size player closed but then the mini-player fired up and resumed play (!!!)I coul...

Newbie

Plan Free Country USA Device Note 10+ Operating System Android   My Question or Issue I had the player open and swiped up to close it on the Android "running apps" page.   The f...

MafeG

Spotify Legend

591 Views

1 replies

0 likes

  • 591 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Android] Lyrics

I would like to be able to read song lyrics on the android app. Maybe provide a button that could link to lyrics.

Visitor

I would like to be able to read song lyrics on the android app. Maybe provide a button that could link to lyrics. 

Novy

Moderator

862 Views

1 replies

2 likes

Android
  • 862 Views
  • 1 replies
  • 2 likes

Superuser Contribution Sorting podcasts by unplayed results in flashing screen during playback

PlanPremiumCountryNLDeviceMoto G7 PowerOperating System10 My Question or Issue(See title)(Like every five seconds)It stops when screen is changed or phone is switched off and back on.

Regular

Plan Premium Country NL Device Moto G7 Power Operating System 10   My Question or Issue (See title) (Like every five seconds) It stops when screen is changed or phone is switched off...

CarlosE

Spotify Legend

457 Views

1 replies

0 likes

  • 457 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Sound suddenly changes to spacial through earbuds

PlanPremiumCountryUKDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Pixel 4aOperating System(iOS 10, Android Oreo, Windows 10,etc.)Android 11My Question or IssueI do not use any EQ, quality settings are set to very high throughout with optio...

Casual Listener

Plan Premium Country UK Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Pixel 4a Operating System (iOS 10, Android Oreo, Windows 10,etc.) Android 11 My Question or Issue I ...

CarlosE

Spotify Legend

2587 Views

3 replies

0 likes

  • 2587 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Find a like playlist

I liked a playlist but didn't follow it. Is there any way to find the liked playlist?

Casual Listener

I liked a playlist but didn't follow it. Is there any way to find the liked playlist?

CarlosE

Spotify Legend

1094 Views

3 replies

0 likes

  • 1094 Views
  • 3 replies
  • 0 likes

Superuser Contribution songs from local archives do not play on the smartphone

PlanPremium CountryBrazil Device(Xiaomi Redmi Note 8 Pro)Operating System(MIUI 12.5.2, Android 11, Windows 10) My Question or Issue I recently formatted my notebook. after that, as usual, I reinstalled spotify desktop and added songs from local files...

Newbie

Plan Premium   Country Brazil   Device (Xiaomi Redmi Note 8 Pro) Operating System (MIUI 12.5.2, Android 11, Windows 10)   My Question or Issue   I recently formatted ...

Jeremy

Spotify Legend

510 Views

1 replies

0 likes

  • 510 Views
  • 1 replies
  • 0 likes