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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

107156 Views

26 replies

3 likes

  • 107156 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

217001 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 217001 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

570841 Views

78 replies

3 likes

  • 570841 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

470513 Views

577 replies

40 likes

Account
Free
  • 470513 Views
  • 577 replies
  • 40 likes

Superuser Contribution Annoying Try Saying message will not go away

PlanPremiumCountryUSADeviceSamsung Galaxy S21Operating SystemAndroid 11 My Question or IssueAfter a recent update, now Spotify in Car Mode will repeatedly flash a message on screen asking me to "Try Saying" something, like go to next track, or show m...

Visitor

Plan Premium Country USA Device Samsung Galaxy S21 Operating System Android 11   My Question or Issue After a recent update, now Spotify in Car Mode will repeatedly flash a messag...

Ver

Spotify Legend

5200 Views

20 replies

2 likes

  • 5200 Views
  • 20 replies
  • 2 likes

Superuser Contribution Track information not updated over bluetooth

PlanPremiumCountryBelgiumDeviceOneplus 7T pro2019 Toyota CorollaOperating SystemAndroid 10 My Question or IssueWhen i connect my phone to the car audio the track information is shown of the track that is playing at the moment of connection.When the n...

Casual Listener

Plan Premium Country Belgium Device Oneplus 7T pro 2019 Toyota Corolla Operating System Android 10   My Question or Issue When i connect my phone to the car audio the track informatio...

Cyoung98

Casual Listener

2796 Views

5 replies

6 likes

  • 2796 Views
  • 5 replies
  • 6 likes

Superuser Contribution JRE - Audio Only

Can you please provide an update on the audio version of JRE for your desktop application? Not sure if it is your plan to ruin this podcast, but in its current format it destroys my CPU and is terrible quality. Joe and Young Jamie figured out how to ...

Regular

Can you please provide an update on the audio version of JRE for your desktop application?      Not sure if it is your plan to ruin this podcast, but in its current format it destroy...

fres87

Casual Listener

1153 Views

4 replies

1 likes

  • 1153 Views
  • 4 replies
  • 1 likes

Superuser Contribution Can't Add Member to Duo Mix

PlanPremium Duo CountryCanada DeviceGalaxy S9+ and Huawei P20 Operating SystemAndroid 10 and Android 9 My Question or Issue I recently switched from the Family plan to Duo for me (Galaxy S9+) and my girlfriend (Huawei P20). We used the Family Mix a l...

Casual Listener

Plan Premium Duo   Country Canada   Device Galaxy S9+ and Huawei P20   Operating System Android 10 and Android 9   My Question or Issue   I recently switch...

Daniel227

Music Fan

4092 Views

11 replies

4 likes

Duo
Duo Mix
  • 4092 Views
  • 11 replies
  • 4 likes

Superuser Contribution Spotify consumed about 10 GB without even being used

Plan: PremiumMexicoDevice: OnePlus 8Operating System: Android 11 Last night Spotify consumed about 10 GB without even being used...The phone was discharged, I plugged it in and turn it on... The next day in the morning I noticed I had a message from ...

Newbie

Plan: Premium Mexico Device: OnePlus 8 Operating System: Android 11   Last night Spotify consumed about 10 GB without even being used... The phone was discharged, I plugged ...

Eni

Moderator

909 Views

1 replies

0 likes

  • 909 Views
  • 1 replies
  • 0 likes

Superuser Contribution Unhappy Premium user...

PlanPremiumCountryBrazilDeviceAsus Zenfone 6Operating SystemAndroid 11My Question or Issue I've noticed my Spotify now takes a looooong time to open when I start it.It was not like this before. Already tried cleaning, reinstalling and everything.Prob...

Music Fan

Plan Premium Country Brazil Device Asus Zenfone 6 Operating System Android 11 My Question or Issue   I've noticed my Spotify now takes a looooong time to open when I start it. It was ...

MafeG

Spotify Legend

1813 Views

8 replies

1 likes

  • 1813 Views
  • 8 replies
  • 1 likes

Superuser Contribution Archivos locales no se descargan en android

Plan familiar premiumEspañaAndorid LG G7he seguido los pasos para introducir archivos locales, he creado la lista con el PC, le he dado a descargar. Con el movil en la misma red wifi, aplicacion reinstalada y actualizada, veo la lista le doy a descar...

Newbie

Plan familiar premium España Andorid LG G7 he seguido los pasos para introducir archivos locales, he creado la lista con el PC, le he dado a descargar. Con el movil en la misma red wifi, aplicac...

Ver

Spotify Legend

1029 Views

1 replies

0 likes

  • 1029 Views
  • 1 replies
  • 0 likes

Superuser Contribution Car mode only in the car option issues

I am not sure if anyone else is having the same issue. But it is getting really annoying to have to constantly turn off car mode when I'm not in the car. I do love the car mode function but lately it's failing to recognize when I'm in the car and whe...

Casual Listener

I am not sure if anyone else is having the same issue. But it is getting really annoying to have to constantly turn off car mode when I'm not in the car. I do love the car mode function but lately it...

Eni

Moderator

1117 Views

3 replies

1 likes

Android
bug
car mode
  • 1117 Views
  • 3 replies
  • 1 likes

Automix feature crashes app while in a playlist

So recently I've been experiencing crashes while listening to some playlist that has smooth transitions between songs, Spotify calls this feature Automix. It doesn't happen for every song transition but it does happen frequently. I'm not sure this is...

Newbie

So recently I've been experiencing crashes while listening to some playlist that has smooth transitions between songs, Spotify calls this feature Automix. It doesn't happen for every song transi...

Amay

Spotify Star

828 Views

1 replies

1 likes

  • 828 Views
  • 1 replies
  • 1 likes

Superuser Contribution "Listen on this phone" missing

PlanPremiumCountryNLDeviceOnePlusNordOperating SystemAndoid 11 My Question or IssueHi, I don't know if I'm going blind or if some UX experiment is fooling me: I can't get the Android Spotify app to play on the phone, after I connected to an external ...

Casual Listener

Plan Premium Country NL Device OnePlusNord Operating System Andoid 11   My Question or Issue Hi, I don't know if I'm going blind or if some UX experiment is fooling me: I can't get the...

CarlosE

Spotify Legend

671 Views

1 replies

0 likes

  • 671 Views
  • 1 replies
  • 0 likes

Superuser Contribution Shuffle and repeat buttons

PlanFreeCountryThe NetherlandsDeviceSony Xperia 5 IIOperating SystemAndroid 11 My Question or IssueUsing free Spotify on my laptop or tablet I can use shuffle and repeat on my personal playlists. In the app on my phone, the shuffle and repeat buttons...

Casual Listener

  Plan Free Country The Netherlands Device Sony Xperia 5 II Operating System Android 11   My Question or Issue Using free Spotify on my laptop or tablet I can use shuffle and re...

CarlosE

Spotify Legend

3621 Views

6 replies

0 likes

Shuffle repeat buttons
  • 3621 Views
  • 6 replies
  • 0 likes

Superuser Contribution playlist description

Plan: premiumDevice: Samsung A3Operating system: Android Issue: the full description on Android on the mobile app won't show - it shows only pieces, and won't expand when clicked upon either. The only time the description shows is when I press "edit"...

Newbie

Plan: premium Device: Samsung A3 Operating system: Android   Issue: the full description on Android on the mobile app won't show - it shows only pieces, and won't expand when ...

Eni

Moderator

944 Views

1 replies

3 likes

Android
bug
  • 944 Views
  • 1 replies
  • 3 likes

Superuser Contribution Music constantly skipping on bluetooth s21 ultra

I recently got the s21 ultra 5g, I upgraded from a s10+. On the s10+ I had 0 issues. But now on the s21, spotify is unusable when connecting to my car on Bluetooth. The music is constantly skipping cutting in and out almost every 10 to 20 seconds. Bu...

Casual Listener

I recently got the s21 ultra 5g, I upgraded from a s10+. On the s10+ I had 0 issues. But now on the s21, spotify is unusable when connecting to my car on Bluetooth. The music is constantly skipping c...

CarlosE

Spotify Legend

1590 Views

3 replies

0 likes

  • 1590 Views
  • 3 replies
  • 0 likes

Superuser Contribution Home screen only suggest 1 album per category

PlanPremiumCountryAustraliaDeviceOppo Reno ZOperating SystemAndroid 10, Color OS 7.1 My Question or IssueMy Spotify Home Screen recently changed and only shows one album/single per category. For example, New Releases For You only shows one album with...

Regular

  Plan Premium Country Australia Device Oppo Reno Z Operating System Android 10, Color OS 7.1   My Question or Issue My Spotify Home Screen recently changed and only shows one a...

Jeremy

Spotify Legend

2458 Views

12 replies

2 likes

  • 2458 Views
  • 12 replies
  • 2 likes

Superuser Contribution Search button

Hello,i recently purchased an android radio, and when using the spotify app, there is no Home or Search button to the left, only 'my library" anybody know how i can search for songs ?

Newbie

Hello, i recently purchased an android radio, and when using the spotify app, there is no Home or Search button to the left, only 'my library" anybody know how i can search for songs ?  

MafeG

Spotify Legend

845 Views

1 replies

0 likes

  • 845 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify app reports storage use incorrectly

PlanPremiumDeviceSamsung Galaxy S20, no SD cardOperating SystemAndroid 11, One UI 3.1 There is a bug with storage report or usage in Spotify application.In my case the app reports that downloads take up 8.7GB and cache is basically empty when in real...

Newbie

Plan Premium Device Samsung Galaxy S20, no SD card Operating System Android 11, One UI 3.1   There is a bug with storage report or usage in Spotify application. In my case the app report...

MafeG

Spotify Legend

916 Views

1 replies

0 likes

  • 916 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Android][Podcasts] Sort Podcasts by Release Date

Please let us sort podcasts on mobile by the most recent episode release! I had it on mobile before the last recent update and can't sort that way now. Thanks

Visitor

Please let us sort podcasts on mobile by the most recent episode release! I had it on mobile before the last recent update and can't sort that way now. Thanks

MafeG

Spotify Legend

3390 Views

3 replies

3 likes

Android
Podcasts
  • 3390 Views
  • 3 replies
  • 3 likes

Superuser Contribution Xiaomi 11i dark mode and dark theme with Spotify get invisible button play

Fix this, doing test again. Button "Play" have same "background" color and color solid inside. In dark mode I have whole white color button "Play"

Newbie

Fix this, doing test again. Button "Play" have same "background" color and color solid inside. In dark mode I have whole white color button "Play" 

CarlosE

Spotify Legend

943 Views

1 replies

0 likes

  • 943 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlist sorting not working on Android

PlanPremiumCountryNorwayDeviceSony Xperia XZ1Operating SystemAndroid My Question or IssueWhen I select Your Library in Spotify on my Android phone, I always want to see my playlists, and I always want to see them ordered as _I_ ordered them. It _usua...

Music Fan

Plan Premium Country Norway Device Sony Xperia XZ1 Operating System Android   My Question or Issue When I select Your Library in Spotify on my Android phone, I always want to see my pl...

Svish

Music Fan

862 Views

2 replies

0 likes

  • 862 Views
  • 2 replies
  • 0 likes