Help - Android

Solved!! New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amay
Spotify Star
2023-07-11 7:43:36 PM
Wednesday
Timbo6sic6
Casual Listener
68252 Views
69 replies
26 likes

68252 Views
69 replies
26 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2025-01-27 7:09:21 AM
Sumit_Ghosh
Regular
29024 Views
5 replies
0 likes

29024 Views
5 replies
0 likes

Superuser Contribution spotify wont start on samsung smart tv

PlanPremiumDeviceSamsung Smart tvMy Question or Issuewhen i open up the spotify app, nothing happens, basically just a grey screen with a little rectangle with a .png logo (not spotify's logo, a .png logo) i have tried:Restarting the tv back to manuf...

ilayv279
Visitor
Plan Premium Device Samsung Smart tv My Question or Issue when i open up the spotify app, nothing happens, basically just a grey screen with a little rectangle with a .png logo (not spo...
2021-06-08 1:21:14 PM
2021-06-09 5:01:49 PM
Eni
Moderator
1032 Views
1 replies
1 likes

1032 Views
1 replies
1 likes

Superuser Contribution Local files not syncing on android

PlanPremiumCountryRomaniaDeviceSamsung Z FlipOperating SystemAndroid 11 My Question or IssueHello,Every new upgrade Spotify deletes my local files from the mobile app. Usually I just sync it again. My songs were again deleted, but now that I cannot s...

Didichan
Regular
Plan Premium Country Romania Device Samsung Z Flip Operating System Android 11 My Question or Issue Hello, Every new upgrade Spotify deletes my local files from the mobile app. Usua...
2021-06-01 10:21:56 PM
2021-06-09 3:32:28 PM
Alex
Spotify Legend
2689 Views
19 replies
0 likes
Loca Files
Local files for Spotify Mobile
Local files not downloading

2689 Views
19 replies
0 likes

About the lock screen player

When I am playing a song, the lock screen widget from spotify gets activated. The interface is rather simple. In my sister's cell phone, the lock screen widget is way, way more beautiful, and I don't get the difference, since we both are premium user...

victorweg77
Visitor
When I am playing a song, the lock screen widget from spotify gets activated. The interface is rather simple. In my sister's cell phone, the lock screen widget is way, way more beautiful, and I don't...
2021-01-10 10:57:05 PM
2021-06-08 2:04:24 PM
BlankShade
Newbie
1129 Views
1 replies
0 likes

1129 Views
1 replies
0 likes

Solved!!Superuser Contribution not playing many songs

PlanPremiumCountryGermanyDeviceHonor 9 LiteOperating SystemAndroid 9, EMUI 9.1.0 My Question or IssueMany songs are not playing. The current time in the song in the lower left corner stops at 0:00, the song does not skip. There are no error messages....

Ratzruebe14
Casual Listener
Plan Premium Country Germany Device Honor 9 Lite Operating System Android 9, EMUI 9.1.0 My Question or Issue Many songs are not playing. The current time in the song in the lower lef...
2021-06-07 9:58:23 AM
2021-06-08 12:17:48 PM
Jeremy
Spotify Legend
573 Views
3 replies
0 likes

573 Views
3 replies
0 likes

Superuser Contribution Stuck in podcasts view

PlanPremiumCountryGermanyDeviceOnePlus A6003Operating SystemOxygen 10.3.10 My Question or IssuedApp is stuck in podcast view. By that I mean the current played song which is shown at the bottom of the app. The podcast view has a different layout and ...

kevleiff
Regular
Plan Premium Country Germany Device OnePlus A6003 Operating System Oxygen 10.3.10 My Question or Issued App is stuck in podcast view. By that I mean the current played s...
2021-05-23 11:07:12 PM
2021-06-08 1:47:42 AM
CarlosE
Moderator
1692 Views
14 replies
1 likes

1692 Views
14 replies
1 likes

Superuser Contribution speeding up and slowing down problems

While listening on my Moto G to downloaded tracks, they sometimes speed up then slow down before going back to nomal. Any thoughts why this might be happening. Seems to be getting worse

stone11
Casual Listener
While listening on my Moto G to downloaded tracks, they sometimes speed up then slow down before going back to nomal. Any thoughts why this might be happening. Seems to be getting worse
2015-01-23 7:51:56 PM
2021-06-07 10:38:18 PM
Eni
Moderator
3972 Views
2 replies
1 likes

3972 Views
2 replies
1 likes

Superuser Contribution Where is the queue located in Chromebook Desktop?

Using Spotify Premium on Chromebook Desktop app (not Web) - and I cannot seem to find the queue list anywhere - normally on Android mobile it is a three line / hamburger menu. This doesn't seem visible anywhere. The queue function itself works (I can...

kyotodesertfox
Regular
Using Spotify Premium on Chromebook Desktop app (not Web) - and I cannot seem to find the queue list anywhere - normally on Android mobile it is a three line / hamburger menu. This doesn't seem visib...
2021-06-06 8:22:53 PM
2021-06-07 9:52:23 PM
CarlosE
Moderator
1521 Views
1 replies
0 likes
Android
chromebook
queue

1521 Views
1 replies
0 likes

Superuser Contribution Spotify App doesn't play on phone but web app is fine

PlanPremium Family PlanCountryUKDeviceSamsung Galaxy S8, Operating SystemAndroid Pie version, running current version: g950FXXUCDUD1/G950FH3GCDUC2/G950FXXUCDUD1 My Question or IssueI haven't been able to use Spotify App on my phone for 6+ months. I h...

JamesC84
Newbie
Plan Premium Family Plan Country UK Device Samsung Galaxy S8, Operating System Android Pie version, running current version: g950FXXUCDUD1/G950FH3GCDUC2/G950FXXUCDUD1 My Qu...
2021-06-06 3:21:07 PM
2021-06-07 8:16:38 PM
CarlosE
Moderator
526 Views
1 replies
0 likes
Andorid
not playing music

526 Views
1 replies
0 likes

Superuser Contribution Multiple player controls

PlanPremiumCountryUSADeviceGalaxy S21+Operating SystemAndroid Version 11 My Question or IssueI constantly have multiple players in my notifications and when i try to force stop or swipe them away they just come back

Kailyn18
Casual Listener
Plan Premium Country USA Device Galaxy S21+ Operating System Android Version 11 My Question or Issue I constantly have multiple players in my notifications and when i try to force st...
2021-06-04 1:12:36 AM
2021-06-07 3:37:57 PM
Alex
Spotify Legend
693 Views
7 replies
0 likes

693 Views
7 replies
0 likes

Superuser Contribution [Android] Playlist folders not showing downloaded playlists

PlanPremiumCountryGermanyDeviceSamsung Galaxy A70Operating SystemAndroid 11 My Question or IssueI use the Playlist Folders a lot just to organize my different playlists for easier access. I create the folders on the Windows 10 App on my PC and theses...

Cav3meister
Casual Listener
Plan Premium Country Germany Device Samsung Galaxy A70 Operating System Android 11 My Question or Issue I use the Playlist Folders a lot just to organize my different playlists for e...
2021-06-03 1:51:48 PM
2021-06-07 9:42:01 AM
Ver
Spotify Legend
1334 Views
6 replies
4 likes

1334 Views
6 replies
4 likes

Superuser Contribution Battery drain Galaxy s20

I have the galaxy s20 for a few days now and i've noticed the huge battery drain it has. I have listened to Spotify for 2 hours and it caused a battery drain of almost 17%. This is way higher than on my galaxy s9. Please fix this because this is real...

Saydamm
Visitor
I have the galaxy s20 for a few days now and i've noticed the huge battery drain it has. I have listened to Spotify for 2 hours and it caused a battery drain of almost 17%. This is way higher than on...
2020-07-16 1:49:30 PM
2021-06-06 4:11:03 PM
HelenaL89
Newbie
2362 Views
4 replies
5 likes

2362 Views
4 replies
5 likes

Superuser Contribution Content stops every ten minutes when phone screen is off

PlanPremiumCountryNew ZealandDeviceSamsung Galaxy S10+Operating SystemAndroid My Question or IssueTL;DR: As the title says. I listen to Podcasts on Spotify during my work using bluetooth earmuffs. Yesterday immediately after lunch, the podcast starte...

OmniDaemon
Newbie
Plan Premium Country New Zealand Device Samsung Galaxy S10+ Operating System Android My Question or Issue TL;DR: As the title says. I listen to Podcasts on Spotify during my...
2021-06-03 7:24:00 AM
2021-06-06 1:08:24 PM
Alex
Spotify Legend
1663 Views
6 replies
2 likes

1663 Views
6 replies
2 likes

Superuser Contribution Features like "about you" don't work properly (Android)

PlanPremiumCountryLatviaDeviceSamsung Galaxy 9+ My Question or IssueMy Spotify features like "wrapped" or the new one "about you" don't work. I tried doing everything like restarting phone, reinstalling Spotify, clearing all data but nothing worked.T...

vvalterss
Casual Listener
Plan Premium Country Latvia Device Samsung Galaxy 9+ My Question or Issue My Spotify features like "wrapped" or the new one "about you" don't work. I tried doing everything like restar...
2021-06-03 9:10:36 AM
2021-06-06 11:43:34 AM
Alex
Spotify Legend
538 Views
3 replies
0 likes

538 Views
3 replies
0 likes

Superuser Contribution Folder doesn't display all playlists

PlanPremium CountryUK DeviceSamsung Galaxy A20 Operating SystemAndroidSpotify version - 8.6.30.889 My Question or IssueAfter the latest update that overhauled the UI, folders in my library containing playlists will only display a total of 12 playlist...

user-removed
Visitor
Plan Premium Country UK Device Samsung Galaxy A20 Operating System Android Spotify version - 8.6.30.889 My Question or Issue After the latest update that ove...
2021-06-04 1:15:09 PM
2021-06-06 9:59:48 AM
user-removed
Not applicable
1091 Views
5 replies
0 likes

1091 Views
5 replies
0 likes

Superuser Contribution Playing bar does not update

PlanPremium FamilyCountryNew Zealand DeviceSamsung Galaxy A31Operating SystemPlayback bar doesn't always update. Have to close Spotify to stop music if playback bar is still on previous song. I use Spotify in a work capacity and this is incredibly an...

Panic4
Newbie
Plan Premium Family Country New Zealand Device Samsung Galaxy A31 Operating System Playback bar doesn't always update. Have to close Spotify to stop music if playback bar is still ...
2021-06-05 2:41:15 AM
2021-06-06 9:40:10 AM
Alex
Spotify Legend
427 Views
1 replies
1 likes

427 Views
1 replies
1 likes

Superuser Contribution Playlists doesn't start songs at beginning

PlanPremiumCountryUSDeviceSamsung Galaxy S20+Operating SystemAndroid 11 My Question or IssueListening to suggested playlists (Discovery Weekly, Daily Mix, etc) and when it transitions to the next song it doesn't start at the beginning but about 15 se...

iam-thaking
Casual Listener
Plan Premium Country US Device Samsung Galaxy S20+ Operating System Android 11 My Question or Issue Listening to suggested playlists (Discovery Weekly, Daily Mix, etc) and wh...
2021-06-04 6:58:06 PM
2021-06-06 1:05:45 AM
Novy
Moderator
422 Views
1 replies
0 likes

422 Views
1 replies
0 likes

Superuser Contribution Spotify download on Android is painfully slow when my wifi is fine.

PlanPremiumCountryUSADeviceSamsung Galaxy s10eOperating SystemAndroid My Question or IssueOver the past week or so, Spotify seems to be re-downloading things more often than usual, and more importantly, downloads them painfully slowly. I tried to dow...

theanniemarie
Regular
Plan Premium Country USA Device Samsung Galaxy s10e Operating System Android My Question or Issue Over the past week or so, Spotify seems to be re-downloading things more oft...
2021-06-04 4:19:00 PM
2021-06-05 11:32:09 PM
CarlosE
Moderator
794 Views
1 replies
0 likes
Android
slow

794 Views
1 replies
0 likes

Superuser Contribution Only you story not sharable

CountryGermanyOperating SystemAndroid 10My Question or IssueThe Only you story works as intended except that it's not sharable. The buttons either take you to the song currently playing or to your own story instead of the shared one.

simonztinra
Regular
Country Germany Operating System Android 10 My Question or Issue The Only you story works as intended except that it's not sharable. The buttons either take you to the song currently playing or ...
2021-06-03 3:28:02 PM
2021-06-04 10:57:14 PM
CarlosE
Moderator
431 Views
1 replies
0 likes

431 Views
1 replies
0 likes

Solved!!Superuser Contribution cant see find out how you listen slides, why?

PlanPremiumCountryTurkeyDevicesamsung A51 My Question or IssueTheres a new feauture called "find out how you listen" that everyone post about. but i can not see mines. slides go by fast and I can't see any of them. whenever spotify make slides just l...

colometa
Casual Listener
Plan Premium Country Turkey Device samsung A51 My Question or Issue Theres a new feauture called "find out how you listen" that everyone post about. but i can not see mines. sl...
2021-06-02 11:45:36 PM
2021-06-04 4:18:42 AM
MattSuda
Spotify Star
6209 Views
8 replies
0 likes

6209 Views
8 replies
0 likes

New "Only You" feature skips straight to the end

PlanPremiumCountryIreland DeviceGoogle Pixel 4aOperating SystemAndroid 11Spotify Version8.6.30.889 My Question or IssueThe new "Only You"/"Find out how you listen" feature that can be found on the search page skips straight to the last (9th of 9) car...

OisinMoran
Regular
Plan Premium Country Ireland Device Google Pixel 4a Operating System Android 11 Spotify Version 8.6.30.889 My Question or Issue The new "Only You"/"Find out how you listen"...
2021-06-03 2:52:27 PM
2021-06-04 4:17:11 AM
MattSuda
Spotify Star
547 Views
2 replies
1 likes

547 Views
2 replies
1 likes

Spotify Community

Help categories

Account & Payment

Using Spotify

Listen Everywhere

Android

Forum Posts