Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Visitor
400512 Views
549 replies
35 likes
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
Hi. I have premium Spotify running on my new Galaxy Watch 4. I have downloaded a playlist with a 100 songs so I can listen ofline when I'm out for a run. The problem is that the playlist will start from 'song 1' everytime. If I'm on a 30 min run I'll...
Hi. I have premium Spotify running on my new Galaxy Watch 4. I have downloaded a playlist with a 100 songs so I can listen ofline when I'm out for a run. The problem is tha...
Spotify Legend
2886 Views
8 replies
9 likes
Hello, since I've bought the Samsung A32, I've been struggling with the following problem. Every time I pause a song, the 'widget' changes (attachment). When I click on the play button, it takes Spotify approximately 15 seconds in order to play the s...
Hello, since I've bought the Samsung A32, I've been struggling with the following problem. Every time I pause a song, the 'widget' changes (attachment). When I click on the play button, it takes Spot...
Spotify Legend
4530 Views
9 replies
0 likes
PlanPremiumCountryAustraliaDeviceSamsung Galaxy 8,Operating SystemAndroid Pie (9)My Question or IssueI am wanting to control the volume of Spotify on my iPad Air 3 using my Android device (Samsung S8). I have paired the two devices. When I attempt to...
Plan Premium Country Australia Device Samsung Galaxy 8, Operating System Android Pie (9) My Question or Issue I am wanting to control the volume of Spotify on my iPad Air 3 using my Android ...
Spotify Legend
929 Views
3 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue If I ask Google to play music in the living room she does this funny silly thing worse you o...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue ...
Spotify Legend
435 Views
1 replies
0 likes
Since a while I've been having a really annoying issue. When I'm halfway into downloading a playlist, suddenly the download speed decreases gradually. It seems to be downloading about 10 songs every time, before waiting a few minutes to continue agai...
Since a while I've been having a really annoying issue. When I'm halfway into downloading a playlist, suddenly the download speed decreases gradually. It seems to be downloading about 10 songs every ...
Spotify Legend
758 Views
3 replies
0 likes
Android cihazımda kullanmakta olduğum premium Spotify uygulamasında ev internetine wifi üzerinden bağlandığımda ne arama motoru ne de bir müzik çalmaya çalışsam olmuyor, bağlantımda sorun olup olmadığını başka uygulamalarda denedim ve sorun yoktu, so...
Android cihazımda kullanmakta olduğum premium Spotify uygulamasında ev internetine wifi üzerinden bağlandığımda ne arama motoru ne de bir müzik çalmaya çalışsam olmuyor, bağlantımda sorun olup olmadı...
548 Views
0 replies
0 likes
PlanPremiumCountryUSAOperating SystemAndroid 11 My Question or IssueA few updates ago, the size of the shuffle button in playlists changed. It is now very small compared to before and, in my opinion, too small for being probably the main button on th...
Plan Premium Country USA Operating System Android 11 My Question or Issue A few updates ago, the size of the shuffle button in playlists changed. It is now very small compared to befor...
Spotify Star
1528 Views
3 replies
0 likes
Anyone else have a issue when selecting download filter in library? If i select downloads only it wont remember it till the next time i open the app.
Anyone else have a issue when selecting download filter in library? If i select downloads only it wont remember it till the next time i open the app.
Spotify Star
874 Views
1 replies
1 likes
PlanPremiumCountryPolandDeviceMotorola G9 PowerOperating SystemAndroid 11 My Question or IssueHello,I have found a similar topic, but it has not figured out my problem. I have changed a password, and I am not able to log in. Go Spotify app, click log...
Plan Premium Country Poland Device Motorola G9 Power Operating System Android 11 My Question or Issue Hello, I have found a similar topic, but it has not figured out my problem...
Community Legend
705 Views
3 replies
0 likes
PlanPremium StudentCountryUSADeviceSamsung Galaxy s21 ultraOperating SystemAndroid version 11 My Question or IssueI've looked at the ongoing issue thread that states that this issue has been fixed, however that is not the case at least in my experien...
Plan Premium Student Country USA Device Samsung Galaxy s21 ultra Operating System Android version 11 My Question or Issue I've looked at the ongoing issue thread that states ...
Spotify Legend
1330 Views
1 replies
0 likes
PlanPremiumCountryAustraliaDeviceSamsung Galaxy 8 My Question or IssueSpotify is a streaming service that does not stream. I’ve been a premium user since 2012 and only had issues in the last few months. Originally my issue was that Spotify would stop...
Plan Premium Country Australia Device Samsung Galaxy 8 My Question or Issue Spotify is a streaming service that does not stream. I’ve been a premium user since 2012 and only h...
Spotify Legend
1817 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueAirplane mode & background turned off and still drains battery FAST. I've uninstalled and res...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Airplan...
Spotify Legend
871 Views
1 replies
0 likes
Hi. I am on a family plan. My phone connects to my denon amp but my sons phone will not. It shows all the google speakers but not the denon amp. PlanPremiumCountry DeviceSamsung Galaxy 7Operating System My Question or Issue
Hi. I am on a family plan. My phone connects to my denon amp but my sons phone will not. It shows all the google speakers but not the denon amp. Plan Premium Country Device Samsun...
Moderator
962 Views
3 replies
0 likes
Phone:AndroidSubscription:PremiumI downloaded some songs on my desktop and had no problems bringing them over to my phone (Samsung A50) and adding them to my playlists. I was listening to this one song on repeat for a day or so because I really liked...
Phone: Android Subscription: Premium I downloaded some songs on my desktop and had no problems bringing them over to my phone (Samsung A50) and adding them to my playlists. I was listening to...
Spotify Legend
892 Views
3 replies
0 likes
PlanPremiumCountryUSDevice(Pixel 4a)Operating System(Android 11) My Question or IssueRecently I noticed an issue with my spotify widget on the locked screen not having a rewind button. It is replaced by the "like" button instead. This happens in the ...
Plan Premium Country US Device (Pixel 4a) Operating System (Android 11) My Question or Issue Recently I noticed an issue with my spotify widget on the locked screen not having a...
Casual Listener
1457 Views
2 replies
0 likes
Well, I would say that my real idea it is two new music playing options. The first of these ideas we could call it an auto switch off mode or time trial mode. I reached to this idea when I hear music many nights in my life to relax and fall sleep. An...
Well, I would say that my real idea it is two new music playing options. The first of these ideas we could call it an auto switch off mode or time trial mode. I reached to this idea when I hea...
Moderator
698 Views
2 replies
1 likes
PlanPremiumCountryNetherlandsDeviceSamsung Galaxy S7Operating System8.0.0 My Question or IssueWhen opening the app, it's extremely sluggish. Home, library and settings won't load. A message pops up: 'no internet connection' (or the Dutch translation ...
Plan Premium Country Netherlands Device Samsung Galaxy S7 Operating System 8.0.0 My Question or Issue When opening the app, it's extremely sluggish. Home, library and settings won't ...
Spotify Legend
2256 Views
16 replies
0 likes
PlanPremiumCountryUSADeviceS9Operating System(iOS 10, Android Oreo, Windows 10,etc.) My phone just recently updated with that car mode and stuff. When I try to pair my phone with my 2015 kia optima infinity sound system I get an error that says udevi...
Plan Premium Country USA Device S9 Operating System (iOS 10, Android Oreo, Windows 10,etc.) My phone just recently updated with that car mode and stuff. When I try to pair my pho...
Spotify Legend
2490 Views
16 replies
0 likes
PlanPremiumCountryUnited StatesDevicePixel 3Operating SystemAndroid 11 My Question or IssueI've been experiencing issues for the last couple months with podcast filters. If I set a filter, let's say Downloads, and scroll quickly through the list of e...
Plan Premium Country United States Device Pixel 3 Operating System Android 11 My Question or Issue I've been experiencing issues for the last couple months with podcast filters. If I...
Spotify Legend
846 Views
1 replies
0 likes
Plan premiumCountry USA DeviceGoogle Pixel 4a5GOperating SystemAndroid 11 My Question or IssueSpotify version 8.6.54.820There was a recent post on this topic by another user in the Ideas section that was quickly closed because it wasn't "clear" enoug...
Plan premium Country USA Device Google Pixel 4a5G Operating System Android 11 My Question or Issue Spotify version 8.6.54.820 There was a recent post on this topic by another ...
Community Legend
888 Views
1 replies
0 likes
