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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 839187 Views
  • 11 replies
  • 48 likes
  • Android
    Guide
    Troubleshooting
  • 839187 Views
  • 11 replies
  • 48 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Ivan
  • Spotify Legend
  • 13586 Views
  • 1 replies
  • 0 likes
  • 13586 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify stops playing randomly

I have a Samsung Note 9 with the latest update of Spotify and I'm using some Powerbeats 3 connected wirelessly through my phone. The issue is that as I'm listening to my music, spotify will just stop playing through my headphones, however when I chec...

  • Newbie
  • I have a Samsung Note 9 with the latest update of Spotify and I'm using some Powerbeats 3 connected wirelessly through my phone.   The issue is that as I'm listening to my music, spotify will ...
  • Ivan
  • Spotify Legend
  • 3587 Views
  • 6 replies
  • 0 likes
  • 3587 Views
  • 6 replies
  • 0 likes

Spotify starts playing music after I've silenced my alarm

PlanPremiumCountryCanadaDevicePixel 2 XLOperating SystemAndroid v.10 My Question or IssueI have my alarm set to play a certain Spotify playlist to wake me up every morning. However, for the last couple mornings, a few minutes after I've dismissed my ...

  • Casual Listener
  •   Plan Premium Country Canada Device Pixel 2 XL Operating System Android v.10   My Question or Issue I have my alarm set to play a certain Spotify playlist to wake me up every mo...
  • gijsterbeek
  • Regular
  • 2240 Views
  • 5 replies
  • 9 likes
  • 2240 Views
  • 5 replies
  • 9 likes

How to launch an Android Intent to search for and play a song on the Spotify app

I'm developing an application and would like to launch the Spotify app and have it search for and play a song. The following command line works with Google Play Music but not with Spotify: adb shell am start -a "android.media.action.MEDIA_PLAY_FROM_S...

  • Newbie
  • I'm developing an application and would like to launch the Spotify app and have it search for and play a song.  The following command line works with Google Play Music but not with Spotify: &nb...
  • 1247 Views
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  • 1247 Views
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Solved!!Superuser Contribution Can't connect to Chromecast audio anymore

PlanPremiumCountryAustria DeviceHuawei P10 Lite (my account)Huawei Mate 20 Lite (account of my wife) Operating SystemAndroid 8, Spotify: 8.5.11.762Android 9, Spotify: 8.5.11.762 My Question or IssueChromecast Audio worked yesterday, but today it just...

  • Casual Listener
  • Plan Premium Country Austria   Device Huawei P10 Lite (my account) Huawei Mate 20 Lite (account of my wife)   Operating System Android 8, Spotify: 8.5.11.762 Android 9, Spotify: ...
  • ttmitcham
  • Newbie
  • 36324 Views
  • 39 replies
  • 25 likes
  • 36324 Views
  • 39 replies
  • 25 likes

Sleep timer unavailable when offline

PlanPremiumCountryGermanyDeviceSamsung S8+Operating SystemAndroid My Question or IssueWhen Spotify cannot reach servers the song menu is unavailable when in song view, meaning you cannot set a sleep timer. I am having trouble recreating it unfortunat...

  • Newbie
  •   Plan P remium Country Germany Device Samsung S8+ Operating System Android   My Question or Issue When Spotify cannot reach servers the song menu is unavailable when in song vi...
  • 515 Views
  • 0 replies
  • 1 likes
  • 515 Views
  • 0 replies
  • 1 likes

Consistently plays the same wrong track.

PlanPremiumCountryUKDevice(Samsung S7 Edge and OnePlus 7 Pro)Operating System(Android 9 and 10) My Question or IssueWhen the bug manifests, whatever I try to play, the phone plays the same wrong track - "Do it again - Remastered 2001 by The Beach Boy...

  • Newbie
  • Plan Premium Country UK Device (Samsung S7 Edge and OnePlus 7 Pro) Operating System (Android 9 and 10)   My Question or Issue When the bug manifests, whatever I try to play, the phone ...
  • 197 Views
  • 0 replies
  • 0 likes
  • wrong track
  • 197 Views
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  • 0 likes

Solved!! Random songs play over my selections

When trying to play my podcasts or songs it will play them for a few seconds then start trying to play songs that i didn't select or have in any of my lists. It is persistent in always trying to play these songs so I can't listen to what I want.I did...

  • Visitor
  • When trying to play my podcasts or songs it will play them for a few seconds then start trying to play songs that i didn't select or have in any of my lists. It is persistent in always trying to play...
  • Emilia_8
  • Spotify Star
  • 213 Views
  • 1 replies
  • 0 likes
  • 213 Views
  • 1 replies
  • 0 likes

Mobile: play, shuffle folders

Hey! I really like the folders function but I am not able to use it on my android. The option to play the entire folder doesn't seem te be there. What do I do?Thanks!PlanPremiumCountryBelgiumDevicesamsung

  • Visitor
  • Hey!   I really like the folders function but I am not able to use it on my android. The option to play the entire folder doesn't seem te be there. What do I do? Thanks! Plan Premium Count...
  • Emilia_8
  • Spotify Star
  • 144 Views
  • 1 replies
  • 0 likes
  • 144 Views
  • 1 replies
  • 0 likes

In car Bluetooth - audio stuttering

PlanFamily PremiumCountryUKDeviceHuawei P20 ProOperating SystemAndroid 9.1.0.371Vehicle BluetoothNissan X-trail 2017 My Question or IssueFor the last few months audio whilst using Bluetooth in my car is stuttering and making Spotify unusable. I've tr...

  • Visitor
  • Plan Family Premium Country UK Device Huawei P20 Pro Operating System Android 9.1.0.371 Vehicle Bluetooth Nissan X-trail 2017   My Question or Issue For the last few months audio whi...
  • 410 Views
  • 0 replies
  • 1 likes
  • 410 Views
  • 0 replies
  • 1 likes

Queue re-shuffles when connecting to car bluetooth.

PlanPremium FamilyCountryUSADevice(Samsung Galaxy s10+)Operating System(Android 10) My Question or IssueI've been having this issue now for months where the queue I've build up resets when I connect to Bluetooth in my car and it only happens in a car...

  • Casual Listener
  • Plan Premium Family Country USA Device (Samsung Galaxy s10+) Operating System (Android 10)   My Question or Issue I've been having this issue now for months where the queue I've build ...
  • 159 Views
  • 0 replies
  • 2 likes
  • 159 Views
  • 0 replies
  • 2 likes

Spotify does not reliably change the display to show the next song

PlanPremiumCountryUnited StatesDeviceSamsung Galaxy S10e My Question or IssueThe in-app display with artwork in the middle and the bar showing elapsed time on the bottom will not reliably change when a song ends and the next one begins. I have notice...

  • Visitor
  • Plan Premium Country United States Device Samsung Galaxy S10e   My Question or Issue The in-app display with artwork in the middle and the bar showing elapsed time on the bottom will not...
  • 153 Views
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  • 153 Views
  • 0 replies
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Why is Behind the Lyrics forced and not an option?

PlanPremiumCountryUSADeviceOnePlus 7 ProOperating SystemAndroid 9 My Question or IssueWhy is Behind the Lyrics forced and not an option like it was before? Doesn't make sense why a partnership with Genius has to be forced down Premium paying customer...

  • Newbie
  • Plan Premium Country USA Device OnePlus 7 Pro Operating System Android 9   My Question or Issue Why is Behind the Lyrics forced and not an option like it was before? Doesn't make sense...
  • 149 Views
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  • 149 Views
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can't play songs on tablet

I have installed tablet on my car but i can't stream any songs from spotify. when i select song it shows it is starting, but then the song just disappears. i can't even download songs. when i factory reset the tablet it will let me use spotify for ma...

  • Visitor
  • I have installed tablet on my car but i can't stream any songs from spotify. when i select song it shows it is starting, but then the song just disappears. i can't even download songs. when i factory...
  • 86 Views
  • 0 replies
  • 0 likes
  • 86 Views
  • 0 replies
  • 0 likes

Shuffle Keeps repeating certain songs

Hello everyone, ich have a problem for some time. When im listening to a playlist, it kinda repeats some songs more often then other ( in shuffle mode).For example, new songs in my library never ever get played, just older song. Is shuffle really ran...

  • Visitor
  • Hello everyone,  ich have a problem for some time. When im listening to a playlist, it kinda repeats some songs more often then other ( in shuffle mode).For example, new songs in my library nev...
  • 116 Views
  • 0 replies
  • 0 likes
  • 116 Views
  • 0 replies
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Play Queue

PlanPremiumCountry UK My Question or Issue:Is there a way to recover a queue? I accidentally played a song half way down my queue and lost all the songs I had queued before that song. Is it recoverable?

  • Newbie
  •   Plan Premium Country UK     My Question or Issue: Is there a way to recover a queue? I accidentally played a song half way down my queue and lost all the songs I had queued be...
  • 127 Views
  • 0 replies
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  • 127 Views
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Spotify android app ridiculously slow

PlanPremiumCountryUKDevice Samsung Galaxy 9+Operating SystemAndroid 9 It has been a few months now that the spotify app on my phone has been ridiculously slow and lagy the problem started on my galaxy s7 and continued on my s9+ it has gotten to the p...

  • Casual Listener
  •   Plan Premium Country UK Device  Samsung Galaxy 9+ Operating System Android 9   It has been a few months now that the spotify app on my phone has been ridiculously slow and ...
  • x6060x
  • Newbie
  • 444 Views
  • 1 replies
  • 4 likes
  • 444 Views
  • 1 replies
  • 4 likes

Podcast stop playing and rewind when resumed

When I play a podcast it often stops playing and when I resume it rewinds back a random amount of time. This never occurs when listening to music. I have tried the following playing while on WIFI and using my data as well as the "Sign out everywhere"...

  • Visitor
  • When I play a podcast it often stops playing and when I resume it rewinds back a random amount of time. This never occurs when listening to music. I have tried the following playing while on WIFI and...
  • 127 Views
  • 0 replies
  • 0 likes
  • 127 Views
  • 0 replies
  • 0 likes

Superuser Contribution Every time I launch Spotify, it tries to download my library again

PlanPremiumCountryUSADeviceSamsung Galaxy 9Operating SystemAndroid 9 My Question or IssueTitle says it all. I downloaded a lot of music (about 5,000 songs) to my brand new premium Samsung SD card. Every time I launch Spotify, it tries to download all...

  • Casual Listener
  • Plan Premium Country USA Device Samsung Galaxy 9 Operating System Android 9   My Question or Issue Title says it all.  I downloaded a lot of music (about 5,000 songs) to my brand ...
  • MarxKnowswine
  • Newbie
  • 366 Views
  • 3 replies
  • 0 likes
  • Download
  • 366 Views
  • 3 replies
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No access to the repeat button

I am on the free plan. I am in Canada. Brand new Samsung S10 e. I have no access to the repeat button. The only buttons I have access to or the like and the hide buttons. Even if I go up to the three dots in the upper right there is nothing there tha...

  • Visitor
  • I am on the free plan. I am in Canada. Brand new Samsung S10 e. I have no access to the repeat button. The only buttons I have access to or the like and the hide buttons. Even if I go up to the three...
  • Emilia_8
  • Spotify Star
  • 250 Views
  • 1 replies
  • 0 likes
  • 250 Views
  • 1 replies
  • 0 likes

Superuser Contribution Problemas de sonido

Hola! Tengo el siguiente problema, al escuchar música en volumen de bajo a medio/alto las canciones de escuchan saturadas o como si estuviera bajo el agua(? El problema no es de mi dispositivo porque en otras plataformas se escucha perfecto.Mi plan e...

  • Visitor
  • Hola! Tengo el siguiente problema, al escuchar música en volumen de bajo a medio/alto las canciones de escuchan saturadas o como si estuviera bajo el agua(? El problema no es de mi dispositivo porque...
  • Xenia
  • Moderator
  • 524 Views
  • 1 replies
  • 1 likes
  • PROBLEMAS
    saturación
    saturado
    sonido
  • 524 Views
  • 1 replies
  • 1 likes

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