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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

386732 Views

545 replies

34 likes

Account
Free
  • 386732 Views
  • 545 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8030 Views

0 replies

7 likes

  • 8030 Views
  • 0 replies
  • 7 likes

Superuser Contribution Playing playlist plays Playlist Radio

PlanPremium CountryUnited Kingdom DeviceSamsung S20+ Operating SystemAndroid My Question or IssueI've noticed that sometimes when I shuffle play my main Playlist (which has ~400 songs in it, 37+ hours of music) at some point my Spotify app starts pla...

Music Fan

Plan Premium   Country United Kingdom   Device Samsung S20+   Operating System Android   My Question or Issue I've noticed that sometimes when I shuffle play my main ...

Elena

Moderator

1184 Views

5 replies

0 likes

Radio
Shuffle play
  • 1184 Views
  • 5 replies
  • 0 likes

Superuser Contribution Filter not working properly within folder

Hi, the "downloaded" filter doesn't work within folder on Android.Filter "playlist" + "downloaded" are on, but when I go into my folder, it shows every Playlist, included the one that are not Downloaded, instead of just showing the downloaded playlis...

Roadie

Hi, the "downloaded" filter doesn't work within folder on Android. Filter "playlist" + "downloaded" are on, but when I go into my folder, it shows every Playlist, included the one that are not Downl...

Xenia

Moderator

1705 Views

11 replies

0 likes

  • 1705 Views
  • 11 replies
  • 0 likes

Superuser Contribution Podcast queue does not work iOS

Hello everyone,Since more or less one month my podcast queue does not work. I play the first podcast and add to queue an other, but when finalize the first that was playing, the next of the queue list won't play automatic and close the player, the st...

Casual Listener

Hello everyone, Since more or less one month my podcast queue does not work. I play the first podcast and add to queue an other, but when finalize the first that was playing, the next of the queue l...

22ev7e3g5sv6juo

Casual Listener

982 Views

3 replies

1 likes

App & Features
Podcast Discussion
  • 982 Views
  • 3 replies
  • 1 likes

Superuser Contribution Playlist shuffle resets

PlanPremium CountryUnited Kingdom DeviceSamsung S20+ Operating SystemAndroid My Question or IssueI've noticed an issue for some time now on my mobile phone - when I use Spotify after a break from it, and I use Shuffle Play on my playlist (my normal w...

Music Fan

Plan Premium   Country United Kingdom   Device Samsung S20+   Operating System Android   My Question or Issue I've noticed an issue for some time now on my mobile pho...

andrewjgriff

Music Fan

1185 Views

4 replies

1 likes

Shuffle play
skip song
  • 1185 Views
  • 4 replies
  • 1 likes

Solved!!Superuser Contribution [Android][Playlists] Sort Options for songs within a playlist

Hi, There used to be an option to sort songs in playlist:AlphabeticallyNewly addedTitleAfter the recent update, this option is no longer available. The only option is to manually sort the songs which is a downgrade. I already had a chat with 2 of you...

Casual Listener

Hi,   There used to be an option to sort songs in playlist: Alphabetically Newly added Title After the recent update, this option is no longer available. The only option is to manually s...

justbrndrs

Casual Listener

774 Views

2 replies

0 likes

Android
Playlists
  • 774 Views
  • 2 replies
  • 0 likes

Superuser Contribution [Android][Other] Fila de reprodução

A fila de reprodução no Android não está funcionando. As faixas são adicionadas normalmente, mas não são tocadas. Ao terminar a faixa atual, a fila de reprodução é zerada.

Newbie

A fila de reprodução no Android não está funcionando. As faixas são adicionadas normalmente, mas não são tocadas. Ao terminar a faixa atual, a fila de reprodução é zerada. 

Novy

Moderator

4480 Views

1 replies

0 likes

Android
Other
  • 4480 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Premium for Samsung

Hello, i own Samsung A51 and i saw a 3-month premium subscription free offer, but after i applied it, i just got a regular 'individual premium'. How do i activate samsung one, what do i have to do?

Visitor

Hello, i own Samsung A51 and i saw a 3-month premium subscription free offer, but after i applied it, i just got a regular 'individual premium'. How do i activate samsung one, what do i have to do?

Novy

Moderator

519 Views

2 replies

0 likes

  • 519 Views
  • 2 replies
  • 0 likes

Superuser Contribution Premium User Unable to Disable Shuffle

PlanPremiumCountryUKDeviceSamsung Tab 4 and Samsung S20 UltraOperating SystemAndroid My Question or IssueI cannot disable shuffle. The shuffle icon doesn't appear anywhere in the app, other than at the bottom right corner of the Play button, and ther...

Casual Listener

  Plan Premium Country UK Device Samsung Tab 4 and Samsung S20 Ultra Operating System Android   My Question or Issue I cannot disable shuffle. The shuffle icon doesn't appear any...

Jeremy

Spotify Legend

813 Views

3 replies

0 likes

  • 813 Views
  • 3 replies
  • 0 likes

Superuser Contribution "Other" in "Settings" not clickable

PlanPremiumCountryBrazilUsing the latest app version, downloaded from the Play Store8.6.48.796 Device(Redmi Note 10)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI want to save the songs in my SD Card. The usual way to d...

Casual Listener

Plan Premium Country Brazil Using the latest app version, downloaded from the Play Store 8.6.48.796   Device (Redmi Note 10) Operating System (iOS 10, Android Oreo, Windows 10,etc...

Alex

Spotify Legend

1207 Views

6 replies

0 likes

  • 1207 Views
  • 6 replies
  • 0 likes

Superuser Contribution [Android] Music starts playing randomly and is a different song than what the app says

Music will start and stop randomly and wont be the song that is on the cover. I try to skip the song to try and refresh or catch up hopefully the next song is right, but will be a completely different song. Ill start a new playlist and it does the sa...

Visitor

Music will start and stop randomly and wont be the song that is on the cover. I try to skip the song to try and refresh or catch up hopefully the next song is right, but will be a completely differen...

Novy

Moderator

567 Views

1 replies

0 likes

  • 567 Views
  • 1 replies
  • 0 likes

[Android][Podcasts] Downloading a podcast should keep you where you are

At the moment (at least on Android) if you've scrolled down a list of podcast episodes and click to download one it then immediately takes you to the top of the list again. On the flip side it would be nice to have a 'back to top' button because scro...

Casual Listener

At the moment (at least on Android) if you've scrolled down a list of podcast episodes and click to download one it then immediately takes you to the top of the list again.    On the flip...

426 Views

0 replies

0 likes

Android
Podcasts
  • 426 Views
  • 0 replies
  • 0 likes

Superuser Contribution Reorder playlist on android

How do I reorder my playlist on android? Is it possible? Yes or no? Thanks.Sorry but lots of misinformation out there.

Regular

How do I reorder my playlist on android? Is it possible? Yes or no? Thanks. Sorry but lots of misinformation out there. 

Elena

Moderator

552 Views

1 replies

0 likes

Reorder android
  • 552 Views
  • 1 replies
  • 0 likes

Superuser Contribution Adding locale fills through my phone

PlanPremiumCountryBelgiumDeviceSamsung A51Operating System Android My Question or IssueDearI want to add some locale fills from my phone to my playlist. Is this possible without using a laptop or tablet? I tried it though the app and the website but ...

Casual Listener

Plan Premium Country Belgium Device Samsung A51 Operating System  Android   My Question or Issue Dear I want to add some locale fills from my phone to my playlist.  Is this ...

Alex

Spotify Legend

539 Views

1 replies

0 likes

  • 539 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Reorder playlists

Spotify PremiumCountry - UK DevicePixel 3 xlOperating SystemAndroid 9 My Question or Issue How do I reorder the playlists within the 'Your Library' section? I have a lot of playlists, only a couple of which I have saved for offline use(when abroad wi...

Casual Listener

Spotify Premium Country - UK   Device Pixel 3 xl Operating System Android 9   My Question or Issue   How do I reorder the playlists within the 'Your Library' section?  ...

Alex

Spotify Legend

8406 Views

5 replies

0 likes

  • 8406 Views
  • 5 replies
  • 0 likes

Superuser Contribution Playlists are gone!

PlanPremiumCountryNorwayDeviceSamsung S21 Ultra/Acer Chromebook 715Operating SystemAndroid My Question or IssueHi!In just recently bought a chromebook and downloaded Spotify, logged in as usual and all my playlists were missing. How can I have my 50s...

Casual Listener

  Plan Premium Country Norway Device Samsung S21 Ultra/Acer Chromebook 715 Operating System Android   My Question or Issue Hi! In just recently bought a chromebook and downloa...

MafeG

Spotify Legend

626 Views

5 replies

0 likes

  • 626 Views
  • 5 replies
  • 0 likes

Superuser Contribution Spotify multi mode not working on Cabasse active speakers

I have a pair of Cabasse Stream 1 active speakers.While I can pair them from the Cabasse app I can not do that from the Spotify app.I thought that for a pair of similar active speakers there is a thing called Spotify multi mode. I don't have this opt...

Newbie

I have a pair of Cabasse Stream 1 active speakers. While I can pair them from the Cabasse app I can not do that from the Spotify app. I thought that for a pair of similar active speakers there is a...

Alex

Spotify Legend

614 Views

1 replies

0 likes

  • 614 Views
  • 1 replies
  • 0 likes

Superuser Contribution Lock screen controls android 11

Plan Premium Device Samsung S10e Operating System Android 11 My Question or Issue Spotify controls appeared on lock screen after Android 11 update does anyone know how to turn it off? I've got all lock screen notifications turned off and I tried turn...

Visitor

Plan   Premium   Device   Samsung S10e   Operating System   Android 11       My Question or Issue   Spotify controls appeared on lock scre...

peter2011

Newbie

3547 Views

4 replies

1 likes

  • 3547 Views
  • 4 replies
  • 1 likes

Superuser Contribution Cannot PAUSE Play

Plan Free/PremiumCountry USA Device Samsung Galaxy Note 8 & Active 2 WatchOperating System Android 9 & Tizen My Question or IssueThere is no PAUSE / STOP Play option once music begins playing. The PLAY arrow/icon is always present. It is the same on ...

Newbie

Plan  Free/Premium Country USA   Device  Samsung Galaxy Note 8 & Active 2 Watch Operating System  Android 9 & Tizen   My Question or Issue There is no PAU...

Alex

Spotify Legend

688 Views

1 replies

0 likes

  • 688 Views
  • 1 replies
  • 0 likes

Superuser Contribution Bring back my "Back" button

On the pinned notification on Android, the Like button has replaced the Back button in every context except podcasts.I know Spotify had experimented with this change with Spotify Radio but now it does it for everything: My mixes. Albums. My own playl...

Regular

On the pinned notification on Android, the Like button has replaced the Back button in every context except podcasts. I know Spotify had experimented with this change with Spotify Radio but now ...

Alex

Spotify Legend

1091 Views

1 replies

0 likes

Track Back button
  • 1091 Views
  • 1 replies
  • 0 likes

Superuser Contribution "Unlimited" songs for new free users, but trial

PlanFreeDeviceA smartphoneOperating SystemAndroid 11 My Question or IssueSincerely, you people should inform openly to new free users that songs on demand, unlimited number of jumps and track time selection have an end date. How do you have the insol...

Newbie

Plan Free Device A smartphone Operating System Android 11   My Question or Issue Sincerely, you people should inform openly to new free users that songs on demand, unlimited number of ju...

Alex

Spotify Legend

518 Views

1 replies

0 likes

  • 518 Views
  • 1 replies
  • 0 likes