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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6859 Views

0 replies

7 likes

  • 6859 Views
  • 0 replies
  • 7 likes

Superuser Contribution Couldn't load the lyrics for this song

PlanFreeCountryIndiaDevice(OnePlus 5T)Operating System(Android 10) My Question or Issue I am running  the latest spotify version on my phone. No matter what song I choose that has lyrics label next to it, I always get this message. I've tried uninsta...

Roadie

  Plan Free Country India Device (OnePlus 5T) Operating System (Android 10)   My Question or Issue   I am running  the latest spotify version on my phone. No matter what so...

Lyubka

Moderator

50911 Views

14 replies

23 likes

  • 50911 Views
  • 14 replies
  • 23 likes

Superuser Contribution Spotify Lyrics not working on android

PlanPremiumCountryIndiaDeviceOppo Realme 2 ProOperating SystemAndroid 10My Question or Issue:HelloI am a spotify user and just bought the premium version. After using it for some time, i noticed that the lyrics were not appearing under the song's wal...

Visitor

Plan Premium Country India Device Oppo Realme 2 Pro Operating System Android 10 My Question or Issue: Hello I am a spotify user and just bought the premium version. After using it for some ...

Alex

Spotify Legend

885 Views

1 replies

2 likes

lyrics
Spotify India
  • 885 Views
  • 1 replies
  • 2 likes

Superuser Contribution Shuffle Still Doesn't Work 2021

PlanPremiumCountryUSDeviceSamsung Galaxy S9Operating SystemAndroid 10 My Question or Issue Spotify "shuffle" still doesn't randomize the music. If I open a playlist of 1000 songs and hit shuffle repeatedly, it'll only switch between 5 or 6 songs. Thi...

Regular

Plan Premium Country US Device Samsung Galaxy S9 Operating System Android 10   My Question or Issue   Spotify "shuffle" still doesn't randomize the music. If I open a playlist of...

stephendidit

Music Fan

18827 Views

40 replies

36 likes

  • 18827 Views
  • 40 replies
  • 36 likes

Superuser Contribution How to play songs by a particular artist in my playlist?

When I use the 'find in playlist' feature and then click shuffle play it will play all the songs in the playlist rather than just the ones that show up by the artist that I searched.

Visitor

When I use the 'find in playlist' feature and then click shuffle play it will play all the songs in the playlist rather than just the ones that show up by the artist that I searched.

Ver

Spotify Legend

444 Views

1 replies

0 likes

  • 444 Views
  • 1 replies
  • 0 likes

Superuser Contribution No video option

PlanPremiumCountryUKDevice(OPPO FIND NEO)Operating System(Android 10) My Question or IssueI have no option for videos on my app.I want to watch the JRE podcasts on my phone but I have no idea how to find them. I can search JRE and find the podcasts b...

Visitor

Plan Premium Country UK Device (OPPO FIND NEO) Operating System (Android 10)   My Question or Issue I have no option for videos on my app. I want to watch the JRE podcasts on my phone...

Eni

Moderator

6217 Views

8 replies

2 likes

Android
JRE
Videos
  • 6217 Views
  • 8 replies
  • 2 likes

System accent color on music player

On Android 11, music player is taking my system accent color, instead Spotify's background color.

Visitor

On Android 11, music player is taking my system accent color, instead Spotify's background color.

651 Views

0 replies

1 likes

  • 651 Views
  • 0 replies
  • 1 likes

Superuser Contribution barra preta inferior no meu spotify web

Do nada o meu spotify web está apresentando uma barra preta inferior tampando metade da tela aonde é exibido as músicas, alguém sabe como resolver isso? segue abaixo a imagem do que está acontecendo.

Casual Listener

Do nada o meu spotify web está apresentando uma barra preta inferior tampando metade da tela aonde é exibido as músicas, alguém sabe como resolver isso? segue abaixo a imagem do que está acontecendo.

Novy

Moderator

744 Views

1 replies

1 likes

  • 744 Views
  • 1 replies
  • 1 likes

Superuser Contribution Can't skip songs anymore on Android auto through car controls

PlanPremiumCountryUSDeviceGalaxy s8Operating SystemAndroid My car is a Civic 2013 My Question or IssueFor the past few months I haven't been able to skip songs on Spotify through my car controls, when using android auto. apple music works, though. I ...

Visitor

Plan Premium Country US Device Galaxy s8 Operating System Android   My car is a Civic 2013   My Question or Issue For the past few months I haven't been able to skip songs on Sp...

Eni

Moderator

2828 Views

1 replies

0 likes

  • 2828 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify app keeps crashing

PlanPremiumCountrySerbiaDeviceSamsung Galaxy A50Operating SystemAndroid 10 My Question or IssueI have tried everything - a clean reinstall, clearing the cache and data, logging in and out, reaching out to SpotifyCares on Twitter, they weren't any hel...

Casual Listener

  Plan Premium Country Serbia Device Samsung Galaxy A50 Operating System Android 10   My Question or Issue I have tried everything - a clean reinstall, clearing the cache and da...

Blingblaow

Composer

1736 Views

6 replies

2 likes

Android
Crash
Troubleshooting
  • 1736 Views
  • 6 replies
  • 2 likes

Superuser Contribution Prefer cellular data when connected to wifi that blocks Spotify

My employer's wifi blocks Spotify, but I have an unlimited data plan, so I don't mind using cellular data to stream music. However, I do need my phone to be connected to their WiFi for other things. Is there any way to tell the Spotify app (or my pho...

Visitor

My employer's wifi blocks Spotify, but I have an unlimited data plan, so I don't mind using cellular data to stream music. However, I do need my phone to be connected to their WiFi for other things. ...

Jeremy

Spotify Legend

572 Views

1 replies

0 likes

  • 572 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Not able to Select VERY HIGH QUALITY" in subscrption plan

Hi There, PlanPremium MiniCountryIndiaDeviceMotorola G5 PlusOperating System Android Oreo My IssueI've Premium Mini Subscription but not able to use "VERY HIGH QUALITY" in Audio Quality1) I uninstalled and installed again.2) Am using only one account...

Newbie

Hi There,   Plan Premium Mini Country India Device Motorola G5 Plus Operating System  Android Oreo   My Issue I've Premium Mini Subscription but not able to use "VERY ...

shesabetch

Newbie

9492 Views

3 replies

2 likes

  • 9492 Views
  • 3 replies
  • 2 likes

Superuser Contribution Android battery drain

PlanPremiumCountrySwedenDeviceAsus Zenfone 6Operating SystemAndroid 11 My Question or IssueSpotify battery consumption is really abnormal. It's been like this forever on multiple phones and Android versions. I have reinstalled multiple times. My norm...

Casual Listener

Plan Premium Country Sweden Device Asus Zenfone 6 Operating System Android 11   My Question or Issue Spotify battery consumption is really abnormal. It's been like this forever on mult...

Blingblaow

Composer

7269 Views

4 replies

0 likes

Android
battery
bug
consumption
drain
  • 7269 Views
  • 4 replies
  • 0 likes

Solved!!Superuser Contribution Songs stop about 10 seconds in

My spotify was doing great until yesterday afternoon. I was driving and my spotify just stopped, so i pulled up my phone and there was a message. Something about a disc or something but i couldn't read it because i was in a hurry, so I exited out and...

Casual Listener

My spotify was doing great until yesterday afternoon. I was driving and my spotify just stopped, so i pulled up my phone and there was a message. Something about a disc or something but i couldn't re...

MihailY

Moderator

97098 Views

13 replies

0 likes

  • 97098 Views
  • 13 replies
  • 0 likes

Superuser Contribution Casting no longer works/replaced with group sessions?

When I go to cast to Google cast devices I only get the group share screen seen below and can no longer cast to my speakers.  

Newbie

When I go to cast to Google cast devices I only get the group share screen seen below and can no longer cast to my speakers.     

Novy

Moderator

670 Views

1 replies

0 likes

  • 670 Views
  • 1 replies
  • 0 likes

Battery drain on Android, missing feature on Desktop

Dear Spotify,I would like to declaire a complaint considering mainly Spotify for Android.At first, to give a clear understanding, I enumerate the main details:Device: Samsung S8 (SM-950F, basically European model)Android Version: 9.0 PieSpotify appli...

Regular

Dear Spotify, I would like to declaire a complaint considering mainly Spotify for Android. At first, to give a clear understanding, I enumerate the main details: Device: Samsung S8 (SM-950F, basic...

431 Views

0 replies

0 likes

battery drain
podcast
  • 431 Views
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  • 0 likes

Superuser Contribution Premium account not working on Fairphone 3+

PlanPremiumCountryFranceDeviceFairphone 3+Operating SystemAndroid 10 My Question or Issue The premium account is not working. I can connect my account, browse my playlist, my history when I cannot play a song. it stays stuck.I tried to connect with a...

Casual Listener

Plan Premium Country France Device Fairphone 3+ Operating System Android 10   My Question or Issue   The premium account is not working. I can connect my account, browse my playl...

Ver

Spotify Legend

1558 Views

9 replies

1 likes

  • 1558 Views
  • 9 replies
  • 1 likes

Superuser Contribution random/shuffle play

PlanPremiumCountryPortugalDeviceHuawei P10 LiteOperating SystemAndroid 8 My Question or IssueIn my app I choosed to listen a playlist in random order (shuffle play). I also can see the next songs that will played after and use "go back" button to lis...

Roadie

Plan Premium Country Portugal Device Huawei P10 Lite Operating System Android 8   My Question or Issue In my app I choosed to listen a playlist in random order (shuffle play). I also c...

Novy

Moderator

822 Views

3 replies

0 likes

  • 822 Views
  • 3 replies
  • 0 likes

Superuser Contribution Play button not visible during dark mode for xiaomi mi 10T Pro

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Eni

Moderator

1263 Views

3 replies

1 likes

  • 1263 Views
  • 3 replies
  • 1 likes

Can't Add Cover Image On Android (Outdated Version?)

PlanFreeCountryUSA DeviceSamsung Galaxy Note 20 UltraOperating SystemAndroid 11My Question or IssueI have recently attempted to make an edit to the cover image of my spotify playlist on my phone. However, it seems like my version is out of date or so...

Visitor

Plan Free Country USA Device Samsung Galaxy Note 20 Ultra Operating System Android 11 My Question or Issue I have recently attempted to make an edit to the cover image of my spotify playlist ...

Billy-J

Spotify Star

520 Views

1 replies

0 likes

  • 520 Views
  • 1 replies
  • 0 likes

Superuser Contribution Lyrics dont work

PlanPremiumCountryChileDevice(Xiaomi Poco F2 Pro)Operating System(Android 11) My Question or IssueI have spotify for many years my account is old, I realized that lirycs is only available in moderately new accounts, how is it possible wie they do not...

Visitor

Plan Premium Country Chile Device (Xiaomi Poco F2 Pro) Operating System (Android 11)   My Question or Issue I have spotify for many years my account is old, I realized that lirycs is o...

Mihail

Spotify Legend

650 Views

1 replies

0 likes

  • 650 Views
  • 1 replies
  • 0 likes