Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

375575 Views

541 replies

34 likes

Account
Free
  • 375575 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7533 Views

0 replies

7 likes

  • 7533 Views
  • 0 replies
  • 7 likes

Superuser Contribution Cannot PAUSE Play

Plan Free/PremiumCountry USA Device Samsung Galaxy Note 8 & Active 2 WatchOperating System Android 9 & Tizen My Question or IssueThere is no PAUSE / STOP Play option once music begins playing. The PLAY arrow/icon is always present. It is the same on ...

Newbie

Plan  Free/Premium Country USA   Device  Samsung Galaxy Note 8 & Active 2 Watch Operating System  Android 9 & Tizen   My Question or Issue There is no PAU...

Alex

Spotify Legend

673 Views

1 replies

0 likes

  • 673 Views
  • 1 replies
  • 0 likes

Superuser Contribution Bring back my "Back" button

On the pinned notification on Android, the Like button has replaced the Back button in every context except podcasts.I know Spotify had experimented with this change with Spotify Radio but now it does it for everything: My mixes. Albums. My own playl...

Regular

On the pinned notification on Android, the Like button has replaced the Back button in every context except podcasts. I know Spotify had experimented with this change with Spotify Radio but now ...

Alex

Spotify Legend

1075 Views

1 replies

0 likes

Track Back button
  • 1075 Views
  • 1 replies
  • 0 likes

Superuser Contribution "Unlimited" songs for new free users, but trial

PlanFreeDeviceA smartphoneOperating SystemAndroid 11 My Question or IssueSincerely, you people should inform openly to new free users that songs on demand, unlimited number of jumps and track time selection have an end date. How do you have the insol...

Newbie

Plan Free Device A smartphone Operating System Android 11   My Question or Issue Sincerely, you people should inform openly to new free users that songs on demand, unlimited number of ju...

Alex

Spotify Legend

512 Views

1 replies

0 likes

  • 512 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify pausing randomly on android

PlanPremium FamilyCountryIndia DeviceOne Plus NordOperating SystemAndroid snapdragon My Question or IssueSpotify keeps pausing randomly. every 30 - 90 seconds. Have already tried- uninstalling and reinstalling- Clearing cache and storage - switching ...

Newbie

Plan Premium Family Country India  Device One Plus Nord Operating System Android snapdragon   My Question or Issue Spotify keeps pausing randomly. every 30 - 90 seconds. Have alre...

Ver

Spotify Legend

627 Views

1 replies

0 likes

  • 627 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't move songs to SD card

I'm on galaxy ultra s20. Big SD card. I tell Spotify to move my songs to SD card and it says the transfer is in progress. It finishes and then I check but nothing has moved.??PlanPremiumCountryUsaDevice Samsung Galaxy ultra s20Operating Android My Qu...

Roadie

I'm on galaxy ultra s20. Big SD card. I tell Spotify to move my songs to SD card and it says the transfer is in progress.  It finishes and then I check but nothing has moved.?? Plan Premium C...

Saqibfraz

Regular

592 Views

2 replies

0 likes

  • 592 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify not working when CACHE on SD card Meizu M6

DeviceMeizu M6Operating SystemFlyme OS 6.2.0.1G When I transfer Spotify cache on SD card, then my playlists, artists and albums are disappear When I transfer cache in internal memory is all right. I very need to transfer cache in SD card. Please FIX ...

Casual Listener

Device Meizu M6 Operating System Flyme OS 6.2.0.1G   When I transfer Spotify cache on SD card, then my playlists, artists and albums are disappear 😞 When I transfer cache in internal memo...

Saqibfraz

Regular

575 Views

2 replies

0 likes

  • 575 Views
  • 2 replies
  • 0 likes

Superuser Contribution [Android][Other] Bring back the "Back" button in the Android Notification

Recently you've switched out the "Back/Restart" button for the "Like/Unlike" Button in the Android Notification. For me, this is not only inconvenient since I like to restart/skip around in my Songs without opening the app, but also because I can now...

Visitor

Recently you've switched out the "Back/Restart" button for the "Like/Unlike" Button in the Android Notification. For me, this is not only inconvenient since I like to restart/skip around in my Songs ...

Eni

Moderator

554 Views

1 replies

1 likes

Android
Other
  • 554 Views
  • 1 replies
  • 1 likes

Superuser Contribution It takes 30-50 sec to open an already downloaded album in subway

PlanFamily CountryUS DeviceOnePlus 7T HD1905 Operating SystemAndroid 11, Oxygen OS 11.0.1.1.HD65AA My Question or IssueEvery day twice a day the same problem drives me crazy. In the subway commute w/o having the internet it takes 30-50 sec to open an...

Regular

  Plan Family   Country US   Device OnePlus 7T HD1905   Operating System Android 11, Oxygen OS 11.0.1.1.HD65AA   My Question or Issue Every day twice a day the ...

CarlosE

Spotify Legend

3794 Views

7 replies

0 likes

Android
  • 3794 Views
  • 7 replies
  • 0 likes

Superuser Contribution [Android][Chromecast Built-in] Playback freezes on Android TV only when in foreground

Premium planUnited States Sony Bravia smart TVAndroid OS 9 (Pie?) Ever since the Chromecast Built-in app on android TV added the background audio feature for all Chromecast compatible apps (sometime earlier this year), Spotify video podcasts stopped ...

Casual Listener

Premium plan United States   Sony Bravia smart TV Android OS 9 (Pie?)   Ever since the Chromecast Built-in app on android TV added the background audio feature for all Chromecast comp...

CarlosE

Spotify Legend

677 Views

1 replies

0 likes

Android TV
Chromecast Built-in
  • 677 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify app isn't showing Sonos speakers

PlanPremiumCountryNetherlands DeviceSamsung Galaxy 9, Samsung Galaxy S20+Operating SystemAndroid My Question or IssueSuddenly I don't have any Sonos speaker inside my Spotify app anymore. All devices are on same wi-fi and working well. I can use the ...

Casual Listener

Plan Premium Country Netherlands  Device Samsung Galaxy 9, Samsung Galaxy S20+ Operating System Android   My Question or Issue Suddenly I don't have any Sonos speaker inside my Sp...

Alex

Spotify Legend

588 Views

1 replies

0 likes

  • 588 Views
  • 1 replies
  • 0 likes

Superuser Contribution New update

Hallo,When is the new update what's new with the bell icon coming to android in Belgium?thx.

Visitor

Hallo, When is the new update what's new with the bell icon coming to android in Belgium? thx.              

Elena

Moderator

588 Views

1 replies

0 likes

  • 588 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Android][Discover] Why on the app do new releases only show up sometimes

Android app, new releases only show up sometimes. Sometimes one featured new release shows up, sometimes a list of a bunch of new releases show up. Totally inconsistent can anyone shed any light?

Casual Listener

Android app, new releases only show up sometimes. Sometimes one featured new release shows up, sometimes a list of a bunch of new releases show up. Totally inconsistent can anyone shed any light?&nbs...

Novy

Moderator

873 Views

1 replies

0 likes

Android
  • 873 Views
  • 1 replies
  • 0 likes

Superuser Contribution Bluetooth Audio Hiccups

PlanPremiumCountryUSDevicePixel 3a XLOperating SystemAndroid 11 My Question or IssuePrior to the last few weeks I would only very occasionally have Spotify audio have a little hiccup while listening on my BT earbuds which is fine. Since a few weeks a...

Casual Listener

Plan Premium Country US Device Pixel 3a XL Operating System Android 11   My Question or Issue Prior to the last few weeks I would only very occasionally have Spotify audio have a littl...

MafeG

Spotify Legend

2032 Views

3 replies

0 likes

  • 2032 Views
  • 3 replies
  • 0 likes

Superuser Contribution [Android][Other] First track added to queue is skipped

The way I use Spotify, I usually have a playlist I am continually listening to, and then when I want to hear something specific (usually podcast episodes) I will add it to the queue. However, when the current track finishes playing, the first track a...

Casual Listener

The way I use Spotify, I usually have a playlist I am continually listening to, and then when I want to hear something specific (usually podcast episodes) I will add it to the queue. However, when th...

Novy

Moderator

893 Views

1 replies

0 likes

Android
Other
  • 893 Views
  • 1 replies
  • 0 likes

Superuser Contribution Your app sucks. Help me fix or I will have to migrate to another service.

PlanFree/PremiumCountry DeviceSAMSUNG Galaxy S10 (and same problems with S8)Operating SystemLatest Android My Question or IssueFor some reason your app is the most**bleep** I've ever experienced, riddled with problems I do not have on Soundcloud, You...

Visitor

Plan Free/Premium Country   Device SAMSUNG Galaxy S10 (and same problems with S8) Operating System Latest Android   My Question or Issue For some reason your app is the most**blee...

MafeG

Spotify Legend

4650 Views

8 replies

17 likes

  • 4650 Views
  • 8 replies
  • 17 likes

Solved!!Superuser Contribution Recent searches beaviour broken

PlanPremiumCountryGermanyDevicePixel 4Operating SystemAndroid (Latest) My Question or Issue I assumed this was a bug and have been waiting for a fix, but I worry actually that this may be a misfeature. On the search "view" (page, screen?) there are a...

Regular

Plan Premium Country Germany Device Pixel 4 Operating System Android (Latest)   My Question or Issue   I assumed this was a bug and have been waiting for a fix, but I worry actua...

Alex

Spotify Legend

799 Views

1 replies

1 likes

Search
  • 799 Views
  • 1 replies
  • 1 likes

Superuser Contribution Can't get shuffle button to play songs in order

PlanFreeCountryUnited KingdomDeviceXiamoi Redmi Note 9 phoneOperating SystemAndroid 11 My Question or IssueI'm using a Xiamoi Redmi Note 9 Phone on Android 11 all latest updates for everything including Spotify & I'm a free user. My Question Because ...

Newbie

  Plan Free Country United Kingdom Device Xiamoi Redmi Note 9 phone Operating System Android 11   My Question or Issue I'm using a Xiamoi Redmi Note 9 Phone on Android 11 all lat...

Alex

Spotify Legend

667 Views

1 replies

0 likes

  • 667 Views
  • 1 replies
  • 0 likes

Superuser Contribution Android 11: wrong order playlists and playlists folders

PlanPremiumCountryUK DeviceOppo X3 ProOperating SystemAndroid 11 / Colors v11.2 My Question or IssueThe playlists and the playlists folders order on Android 11 does not work properly.The only filters that work are: Recently Added, Recently Played and...

Regular

Plan Premium Country UK   Device Oppo X3 Pro Operating System Android 11 / Colors v11.2   My Question or Issue The playlists and the playlists folders order on Android 11 does no...

Alex

Spotify Legend

1523 Views

10 replies

1 likes

  • 1523 Views
  • 10 replies
  • 1 likes

Superuser Contribution Accessing queue from secondary device, now only listing the track currently in play

When I access the queue from a secondary device, it only lists the current track now. Streaming from my tablet, accessing to the queue from my phone .. its been only showing the track currently playing. ¿What happened? PlanPremiumDevice Samsung s7+ t...

Regular

When I access the queue from a secondary device, it only lists the current track now.   Streaming from my tablet, accessing to the queue from my phone .. its been only showing the track curren...

Eni

Moderator

728 Views

6 replies

0 likes

  • 728 Views
  • 6 replies
  • 0 likes

Superuser Contribution [Mobile][Playlists] Last song

It would be very nice if, for example, you could have an option to keep listening to a music till the end and automatically pause/ turn off the music after. Like you don't have to be close the phone to choose to pause it.

Visitor

It would be very nice if, for example, you could have an option to keep listening to a music till the end and automatically pause/ turn off the music after. Like you don't have to be close the phone ...

Novy

Moderator

1345 Views

2 replies

0 likes

Mobile
Playlists
  • 1345 Views
  • 2 replies
  • 0 likes