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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

194403 Views

131 replies

10 likes

Android
autoplay
bluetooth
  • 194403 Views
  • 131 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

535579 Views

78 replies

3 likes

  • 535579 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Kurogane

Newbie

439014 Views

565 replies

37 likes

Account
Free
  • 439014 Views
  • 565 replies
  • 37 likes

Superuser Contribution black player in the notification bar

Black square Spotify player in the notification bar. I don't know how to fix this, help! The stop and play buttons work, but they are bad. They are not even visible. And the player disappears all the time after 5 minutes. PlanPremiumCountryRussiaDevi...

Visitor

Black square Spotify player in the notification bar. I don't know how to fix this, help! The stop and play buttons work, but they are bad. They are not even visible. And the player disappears all the...

Alex

Spotify Legend

1128 Views

1 replies

0 likes

  • 1128 Views
  • 1 replies
  • 0 likes

Superuser Contribution Entire playlists are now greyed out when I am using connect, wifi or data, on android devices

PlanPremiumCountryUKDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Regular

Plan Premium Country UK Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Alex

Spotify Legend

5494 Views

27 replies

0 likes

  • 5494 Views
  • 27 replies
  • 0 likes

Superuser Contribution Downloaded songs redownload

PlanPremiumCountryNew Zealand Device(iPhone 7Operating System(iOS 11.4)Most of my downloaded songs recently were removed and then redownloaded. This is really annoying and shouldn't happen. I have seen posts back to 2013 saying they have the same pro...

Regular

Plan Premium Country New Zealand    Device (iPhone 7 Operating System (iOS 11.4) Most of my downloaded songs recently were removed and then redownloaded.  This is really annoy...

Alex

Spotify Legend

3920 Views

10 replies

4 likes

  • 3920 Views
  • 10 replies
  • 4 likes

Superuser Contribution shuffle, where are you!?

Hi I have the Galaxy Watch 4. I'm sure I read that the shuffle function for offline music has now been rolled out but I cannot see the option anywhere on my watch. Any ideas? Thanks

Casual Listener

Hi   I have the Galaxy Watch 4. I'm sure I read that the shuffle function for offline music has now been rolled out but I cannot see the option anywhere on my watch.    Any ideas? ...

Novy

Moderator

717 Views

3 replies

0 likes

  • 717 Views
  • 3 replies
  • 0 likes

Superuser Contribution High data usage without Spotify on and library disapear

PlanPremiumCountryCanadaDeviceSamsung S8+Operating SystemAndroid My Question or IssueLast month Spotify use 17.8 gig and the first 7 days of this month it's already at 3.76 gig. My settings are set for wifi download only and I have my personal librar...

Casual Listener

Plan Premium Country Canada Device Samsung S8+ Operating System Android   My Question or Issue Last month Spotify use 17.8 gig and the first 7 days of this month it's already at 3.76 g...

Jeremy

Spotify Legend

930 Views

5 replies

0 likes

  • 930 Views
  • 5 replies
  • 0 likes

Superuser Contribution App showing title of one same song

PlanPremiumCountryHungaryíDeviceSamsung Galaxy Note 9 My Question or IssueHi folks, interesting issue here. It appears when I close the spotify app and reopen it. After I open the app, the part of the screen that is supposed to show the title of the ...

Newbie

Plan Premium Country Hungaryí Device Samsung Galaxy Note 9     My Question or Issue Hi folks, interesting issue here. It appears when I close the spotify app and reopen it. After I...

Gwen5

Newbie

5657 Views

12 replies

3 likes

  • 5657 Views
  • 12 replies
  • 3 likes

Solved!!Superuser Contribution No import button on Android device.

PlanPremiumCountryGermanyDeviceHuawei Mate 20 proOperating SystemAndroid My Question or IssueI don't have the option of importing my own music on my Huawei Mate 20 pro. My friend has a button called " add your own music from this device". I can't fin...

Newbie

  Plan Premium Country Germany Device Huawei Mate 20 pro Operating System Android   My Question or Issue I don't have the option of importing my own music on my Huawei Mate 20 pr...

MafeG

Spotify Legend

2597 Views

5 replies

2 likes

  • 2597 Views
  • 5 replies
  • 2 likes

Superuser Contribution Queueing From Within a Filtered Playlist Changes Song list

The problem hapens in the following order: - Start playing from within a playlist- Filter within the playlist (such as typing an artist name)- Queue a song from within the filtered list Now, after the song is done, instead of playing from the full li...

Casual Listener

  The problem hapens in the following order:   - Start playing from within a playlist - Filter within the playlist (such as typing an artist name) - Queue a song from within the filter...

Alex

Spotify Legend

1279 Views

6 replies

0 likes

  • 1279 Views
  • 6 replies
  • 0 likes

Spotify App is redownloading the library every day

Hi guys, i found the corresponding thread from 2019 which was immediately closed. The app is re downloading the entire library every single day when I´m in my WiFi. Any solutions to this? (I am using a Huawei, up to date Android) Thanks.

Newbie

Hi guys,   i found the corresponding thread from 2019 which was immediately closed.   The app is re downloading the entire library every single day when I´m in my WiFi.  &nbs...

Amay

Spotify Star

605 Views

1 replies

0 likes

Android
  • 605 Views
  • 1 replies
  • 0 likes

[Android][Browse] Offline songs wrong order

I am a premium user with a galaxy s7.Albums I have downloaded only play in order when I am online.If I try select an album offline a few of the first songs don't show up, scrolling down doesn't get rid of the artwork and songs that show up are often ...

Visitor

I am a premium user with a galaxy s7. Albums I have downloaded only play in order when I am online. If I try select an album offline a few of the first songs don't show up, scrolling down doesn't g...

Amay

Spotify Star

1160 Views

1 replies

0 likes

Android
Browse
  • 1160 Views
  • 1 replies
  • 0 likes

[Android][Other] How can I fix the App stopping part way through songs?

About 40 ish seconds into a song the app stops the song (not pause, but stop). I'd like to fix it. I've tried updating and reinstalling the app. I'm on an Android phone and it isn't happening with other apps.

Newbie

About 40 ish seconds into a song the app stops the song (not pause, but stop). I'd like to fix it. I've tried updating and reinstalling the app. I'm on an Android phone and it isn't happening with ot...

Amay

Spotify Star

716 Views

1 replies

0 likes

Android
Other
  • 716 Views
  • 1 replies
  • 0 likes

App keeps crashing by adding songs to playlists

I already did a fabric reset on my phone and Spotify keeps crashing after adding songs to playlists several times. I closed the app and the music kept playing. I wasn't able to pause via notif and reopen the app. Even after cleaning the system the mu...

Casual Listener

I already did a fabric reset on my phone and Spotify keeps crashing after adding songs to playlists several times. I closed the app and the music kept playing. I wasn't able to pause via notif and re...

Amay

Spotify Star

737 Views

1 replies

0 likes

App & Features
  • 737 Views
  • 1 replies
  • 0 likes

Superuser Contribution Upper screen area cut off on monoceiver (car device)

My Question or Issue With the Spotify app, the upper screen area is always cut off on the monoceiver (car device).In the screenshots you can see:-The Gerärt has no HW buttons, but there is a "device specific bar" on the top of the screen.-Other apps ...

Casual Listener

My Question or Issue   With the Spotify app, the upper screen area is always cut off on the monoceiver (car device). In the screenshots you can see: -The Gerärt has no HW buttons, but there ...

MafeG

Spotify Legend

1162 Views

6 replies

0 likes

  • 1162 Views
  • 6 replies
  • 0 likes

Superuser Contribution Music stops on lockscreen

Music Stops on note9 lockscreen. The app is not being optimized, nor is background data disable. Only spotify has this problem.

Visitor

Music Stops on note9 lockscreen. The app is not being optimized, nor is background data disable. Only spotify has this problem.

MafeG

Spotify Legend

1444 Views

9 replies

0 likes

  • 1444 Views
  • 9 replies
  • 0 likes

Superuser Contribution [Android][Playlists] Manual Blacklist

At the moment, users cannot view which songs/artists they've chosen to blacklist.Blacklists also expire, meaning if I don't like a certain group & I tell you, after a year I'll have to reblacklist that group again.Besides, the feature of blacklisting...

Casual Listener

At the moment, users cannot view which songs/artists they've chosen to blacklist. Blacklists also expire, meaning if I don't like a certain group & I tell you, after a year I'll have to reblackl...

MafeG

Spotify Legend

963 Views

1 replies

1 likes

Android
Playlists
  • 963 Views
  • 1 replies
  • 1 likes

License keeps expiring

Hi For the last week or so every time I open the app to listen offline, none of my tracks are available to play. When I go to settings, it informs me that my license to play offline has expired. I've connected my phone to my wifi to re-obtain the lic...

Music Fan

Hi 🙂   For the last week or so every time I open the app to listen offline, none of my tracks are available to play. When I go to settings, it informs me that my license to play offline has...

5kidsmom61

Visitor

1199 Views

4 replies

2 likes

  • 1199 Views
  • 4 replies
  • 2 likes

Strange Mobile Issue

I've had this recent issue on my phone (no other device) where I can't access my playlists unless they're in the home tab. My liked songs are gone, and music refuses to play. It's kind of treating my account like it's new even though it seems to know...

Newbie

I've had this recent issue on my phone (no other device) where I can't access my playlists unless they're in the home tab. My liked songs are gone, and music refuses to play. It's kind of treating my...

Amay

Spotify Star

555 Views

1 replies

0 likes

  • 555 Views
  • 1 replies
  • 0 likes

Superuser Contribution Connect - volume and timeline greyed out on Windows when playing through Android

PlanPremiumCountryUKDeviceiBasso DX300 and Samsung S2 tabletOperating SystemAndroid 7 and 9, Win10 My Question or IssueWhen controlling on Win10 and playing through Android the volume and timeline sliders are greyed out. I think they worked before. T...

Casual Listener

Plan Premium Country UK Device iBasso DX300 and Samsung S2 tablet Operating System Android 7 and 9, Win10   My Question or Issue When controlling on Win10 and playing through Android t...

Ver

Spotify Legend

1821 Views

4 replies

0 likes

Android
Connect
Windows
  • 1821 Views
  • 4 replies
  • 0 likes

FireTV Spotify connect name change??

I have 3 FireTV Stick with the Spotify app.. All FireTV stick have the same Spotify connect name... How can i change this???

Casual Listener

I have 3 FireTV Stick with the Spotify app..   All FireTV stick have the same Spotify connect name...   How can i change this???

jonengland

Newbie

9517 Views

11 replies

0 likes

  • 9517 Views
  • 11 replies
  • 0 likes