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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

114999 Views

27 replies

4 likes

  • 114999 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Roadie

231255 Views

148 replies

11 likes

Android
autoplay
bluetooth
  • 231255 Views
  • 148 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

590585 Views

79 replies

3 likes

  • 590585 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Jh011

Visitor

485217 Views

580 replies

42 likes

Account
Free
  • 485217 Views
  • 580 replies
  • 42 likes

Superuser Contribution Android Auto - Liked songs under Artist Tab won't play

PlanPremiumCountryUSADeviceGalaxy S10 My Question or Issue. I select liked songs under the artist tab in Android Auto and instead of playing the liked songs for that specific artist, it plays the last liked song I added to my library.

Music Fan

Plan Premium Country USA Device Galaxy S10   My Question or Issue.  I select  liked songs under the artist tab in Android Auto and instead of playing the liked songs for that ...

Eni

Moderator

68973 Views

19 replies

1 likes

  • 68973 Views
  • 19 replies
  • 1 likes

Superuser Contribution Help - Spotify pauses every 30secs on Kindle Fire

Hi all. Hoping for some help.I have a fairly old Kindle Fire - 5th generation, currently running Fire OS 5.6.8.0 (626547120). I have Spotify Premium on a family plan. My issue is that when I play anything on Spotify on the Kindle Fire, Spotify automa...

Casual Listener

Hi all. Hoping for some help. I have a fairly old Kindle Fire - 5th generation, currently running Fire OS 5.6.8.0 (626547120). I have Spotify Premium on a family plan. My issue is that when I play a...

Kiril

Moderator

1066 Views

3 replies

0 likes

  • 1066 Views
  • 3 replies
  • 0 likes

Superuser Contribution "Alexa stop playing"

PlanFreeCountryUK DeviceHD Fire 8th GenOperating SystemFire OS My Question or IssueWatching the screen I can see play toggle to pause but instantly toggle back to play.How do you get spotify to stop playing via the tablet as if I unmute the Mic on my...

Casual Listener

Plan Free Country UK   Device HD Fire 8th Gen Operating System Fire OS   My Question or Issue Watching the screen I can see play toggle to pause but instantly toggle back to play...

Kiril

Moderator

1510 Views

3 replies

0 likes

  • 1510 Views
  • 3 replies
  • 0 likes

Superuser Contribution Can't Search Playlist

PlanPremiumCountryUSADeviceSamsung S10eOperating SystemAndroid 11 My Question or IssueAs of today, I am unable to search through playlists on my phone. Yesterday playlists had a search bar at the top and I specifically used it to find a song. Today i...

Casual Listener

Plan Premium Country USA Device Samsung S10e Operating System Android 11   My Question or Issue As of today, I am unable to search through playlists on my phone. Yesterday playlists ha...

MafeG

Spotify Legend

681 Views

1 replies

0 likes

  • 681 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Mobile] Move "new releases" to the top of the home screen

New music is important to Spotify listeners. We want to know when our favorite bands come out with a new song or album. It is difficult to find the "new releases" section in the homepage. It's usually 3/4 the way down the page, and sometimes I can't ...

Visitor

New music is important to Spotify listeners. We want to know when our favorite bands come out with a new song or album. It is difficult to find the "new releases" section in the homepage. It's usuall...

CarlosE

Spotify Legend

957 Views

1 replies

1 likes

Mobile
  • 957 Views
  • 1 replies
  • 1 likes

Superuser Contribution Annoying Try Saying message will not go away

PlanPremiumCountryUSADeviceSamsung Galaxy S21Operating SystemAndroid 11 My Question or IssueAfter a recent update, now Spotify in Car Mode will repeatedly flash a message on screen asking me to "Try Saying" something, like go to next track, or show m...

Visitor

Plan Premium Country USA Device Samsung Galaxy S21 Operating System Android 11   My Question or Issue After a recent update, now Spotify in Car Mode will repeatedly flash a messag...

Ver

Spotify Legend

5291 Views

20 replies

2 likes

  • 5291 Views
  • 20 replies
  • 2 likes

Superuser Contribution Track information not updated over bluetooth

PlanPremiumCountryBelgiumDeviceOneplus 7T pro2019 Toyota CorollaOperating SystemAndroid 10 My Question or IssueWhen i connect my phone to the car audio the track information is shown of the track that is playing at the moment of connection.When the n...

Casual Listener

Plan Premium Country Belgium Device Oneplus 7T pro 2019 Toyota Corolla Operating System Android 10   My Question or Issue When i connect my phone to the car audio the track informatio...

Cyoung98

Casual Listener

2855 Views

5 replies

6 likes

  • 2855 Views
  • 5 replies
  • 6 likes

Superuser Contribution JRE - Audio Only

Can you please provide an update on the audio version of JRE for your desktop application? Not sure if it is your plan to ruin this podcast, but in its current format it destroys my CPU and is terrible quality. Joe and Young Jamie figured out how to ...

Regular

Can you please provide an update on the audio version of JRE for your desktop application?      Not sure if it is your plan to ruin this podcast, but in its current format it destroy...

fres87

Casual Listener

1203 Views

4 replies

1 likes

  • 1203 Views
  • 4 replies
  • 1 likes

Superuser Contribution Can't Add Member to Duo Mix

PlanPremium Duo CountryCanada DeviceGalaxy S9+ and Huawei P20 Operating SystemAndroid 10 and Android 9 My Question or Issue I recently switched from the Family plan to Duo for me (Galaxy S9+) and my girlfriend (Huawei P20). We used the Family Mix a l...

Casual Listener

Plan Premium Duo   Country Canada   Device Galaxy S9+ and Huawei P20   Operating System Android 10 and Android 9   My Question or Issue   I recently switch...

Daniel227

Music Fan

4133 Views

11 replies

4 likes

Duo
Duo Mix
  • 4133 Views
  • 11 replies
  • 4 likes

Superuser Contribution Spotify consumed about 10 GB without even being used

Plan: PremiumMexicoDevice: OnePlus 8Operating System: Android 11 Last night Spotify consumed about 10 GB without even being used...The phone was discharged, I plugged it in and turn it on... The next day in the morning I noticed I had a message from ...

Newbie

Plan: Premium Mexico Device: OnePlus 8 Operating System: Android 11   Last night Spotify consumed about 10 GB without even being used... The phone was discharged, I plugged ...

Eni

Moderator

917 Views

1 replies

0 likes

  • 917 Views
  • 1 replies
  • 0 likes

Superuser Contribution Unhappy Premium user...

PlanPremiumCountryBrazilDeviceAsus Zenfone 6Operating SystemAndroid 11My Question or Issue I've noticed my Spotify now takes a looooong time to open when I start it.It was not like this before. Already tried cleaning, reinstalling and everything.Prob...

Music Fan

Plan Premium Country Brazil Device Asus Zenfone 6 Operating System Android 11 My Question or Issue   I've noticed my Spotify now takes a looooong time to open when I start it. It was ...

MafeG

Spotify Legend

1849 Views

8 replies

1 likes

  • 1849 Views
  • 8 replies
  • 1 likes

Superuser Contribution Archivos locales no se descargan en android

Plan familiar premiumEspañaAndorid LG G7he seguido los pasos para introducir archivos locales, he creado la lista con el PC, le he dado a descargar. Con el movil en la misma red wifi, aplicacion reinstalada y actualizada, veo la lista le doy a descar...

Newbie

Plan familiar premium España Andorid LG G7 he seguido los pasos para introducir archivos locales, he creado la lista con el PC, le he dado a descargar. Con el movil en la misma red wifi, aplicac...

Ver

Spotify Legend

1038 Views

1 replies

0 likes

  • 1038 Views
  • 1 replies
  • 0 likes

Superuser Contribution Car mode only in the car option issues

I am not sure if anyone else is having the same issue. But it is getting really annoying to have to constantly turn off car mode when I'm not in the car. I do love the car mode function but lately it's failing to recognize when I'm in the car and whe...

Casual Listener

I am not sure if anyone else is having the same issue. But it is getting really annoying to have to constantly turn off car mode when I'm not in the car. I do love the car mode function but lately it...

Eni

Moderator

1134 Views

3 replies

1 likes

Android
bug
car mode
  • 1134 Views
  • 3 replies
  • 1 likes

Automix feature crashes app while in a playlist

So recently I've been experiencing crashes while listening to some playlist that has smooth transitions between songs, Spotify calls this feature Automix. It doesn't happen for every song transition but it does happen frequently. I'm not sure this is...

Newbie

So recently I've been experiencing crashes while listening to some playlist that has smooth transitions between songs, Spotify calls this feature Automix. It doesn't happen for every song transi...

Amay

Spotify Star

854 Views

1 replies

1 likes

  • 854 Views
  • 1 replies
  • 1 likes

Superuser Contribution "Listen on this phone" missing

PlanPremiumCountryNLDeviceOnePlusNordOperating SystemAndoid 11 My Question or IssueHi, I don't know if I'm going blind or if some UX experiment is fooling me: I can't get the Android Spotify app to play on the phone, after I connected to an external ...

Casual Listener

Plan Premium Country NL Device OnePlusNord Operating System Andoid 11   My Question or Issue Hi, I don't know if I'm going blind or if some UX experiment is fooling me: I can't get the...

CarlosE

Spotify Legend

689 Views

1 replies

0 likes

  • 689 Views
  • 1 replies
  • 0 likes

Superuser Contribution Shuffle and repeat buttons

PlanFreeCountryThe NetherlandsDeviceSony Xperia 5 IIOperating SystemAndroid 11 My Question or IssueUsing free Spotify on my laptop or tablet I can use shuffle and repeat on my personal playlists. In the app on my phone, the shuffle and repeat buttons...

Casual Listener

  Plan Free Country The Netherlands Device Sony Xperia 5 II Operating System Android 11   My Question or Issue Using free Spotify on my laptop or tablet I can use shuffle and re...

CarlosE

Spotify Legend

3716 Views

6 replies

0 likes

Shuffle repeat buttons
  • 3716 Views
  • 6 replies
  • 0 likes

Superuser Contribution playlist description

Plan: premiumDevice: Samsung A3Operating system: Android Issue: the full description on Android on the mobile app won't show - it shows only pieces, and won't expand when clicked upon either. The only time the description shows is when I press "edit"...

Newbie

Plan: premium Device: Samsung A3 Operating system: Android   Issue: the full description on Android on the mobile app won't show - it shows only pieces, and won't expand when ...

Eni

Moderator

965 Views

1 replies

3 likes

Android
bug
  • 965 Views
  • 1 replies
  • 3 likes

Superuser Contribution Music constantly skipping on bluetooth s21 ultra

I recently got the s21 ultra 5g, I upgraded from a s10+. On the s10+ I had 0 issues. But now on the s21, spotify is unusable when connecting to my car on Bluetooth. The music is constantly skipping cutting in and out almost every 10 to 20 seconds. Bu...

Casual Listener

I recently got the s21 ultra 5g, I upgraded from a s10+. On the s10+ I had 0 issues. But now on the s21, spotify is unusable when connecting to my car on Bluetooth. The music is constantly skipping c...

CarlosE

Spotify Legend

1609 Views

3 replies

0 likes

  • 1609 Views
  • 3 replies
  • 0 likes

Superuser Contribution Home screen only suggest 1 album per category

PlanPremiumCountryAustraliaDeviceOppo Reno ZOperating SystemAndroid 10, Color OS 7.1 My Question or IssueMy Spotify Home Screen recently changed and only shows one album/single per category. For example, New Releases For You only shows one album with...

Regular

  Plan Premium Country Australia Device Oppo Reno Z Operating System Android 10, Color OS 7.1   My Question or Issue My Spotify Home Screen recently changed and only shows one a...

Jeremy

Spotify Legend

2494 Views

12 replies

2 likes

  • 2494 Views
  • 12 replies
  • 2 likes