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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

386745 Views

545 replies

34 likes

Account
Free
  • 386745 Views
  • 545 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8031 Views

0 replies

7 likes

  • 8031 Views
  • 0 replies
  • 7 likes

Superuser Contribution Spotify pausing randomly on android

PlanPremium FamilyCountryIndia DeviceOne Plus NordOperating SystemAndroid snapdragon My Question or IssueSpotify keeps pausing randomly. every 30 - 90 seconds. Have already tried- uninstalling and reinstalling- Clearing cache and storage - switching ...

Newbie

Plan Premium Family Country India  Device One Plus Nord Operating System Android snapdragon   My Question or Issue Spotify keeps pausing randomly. every 30 - 90 seconds. Have alre...

Ver

Spotify Legend

653 Views

1 replies

0 likes

  • 653 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't move songs to SD card

I'm on galaxy ultra s20. Big SD card. I tell Spotify to move my songs to SD card and it says the transfer is in progress. It finishes and then I check but nothing has moved.??PlanPremiumCountryUsaDevice Samsung Galaxy ultra s20Operating Android My Qu...

Roadie

I'm on galaxy ultra s20. Big SD card. I tell Spotify to move my songs to SD card and it says the transfer is in progress.  It finishes and then I check but nothing has moved.?? Plan Premium C...

Saqibfraz

Regular

611 Views

2 replies

0 likes

  • 611 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify not working when CACHE on SD card Meizu M6

DeviceMeizu M6Operating SystemFlyme OS 6.2.0.1G When I transfer Spotify cache on SD card, then my playlists, artists and albums are disappear When I transfer cache in internal memory is all right. I very need to transfer cache in SD card. Please FIX ...

Casual Listener

Device Meizu M6 Operating System Flyme OS 6.2.0.1G   When I transfer Spotify cache on SD card, then my playlists, artists and albums are disappear 😞 When I transfer cache in internal memo...

Saqibfraz

Regular

591 Views

2 replies

0 likes

  • 591 Views
  • 2 replies
  • 0 likes

Superuser Contribution [Android][Other] Bring back the "Back" button in the Android Notification

Recently you've switched out the "Back/Restart" button for the "Like/Unlike" Button in the Android Notification. For me, this is not only inconvenient since I like to restart/skip around in my Songs without opening the app, but also because I can now...

Visitor

Recently you've switched out the "Back/Restart" button for the "Like/Unlike" Button in the Android Notification. For me, this is not only inconvenient since I like to restart/skip around in my Songs ...

Eni

Moderator

568 Views

1 replies

1 likes

Android
Other
  • 568 Views
  • 1 replies
  • 1 likes

Superuser Contribution It takes 30-50 sec to open an already downloaded album in subway

PlanFamily CountryUS DeviceOnePlus 7T HD1905 Operating SystemAndroid 11, Oxygen OS 11.0.1.1.HD65AA My Question or IssueEvery day twice a day the same problem drives me crazy. In the subway commute w/o having the internet it takes 30-50 sec to open an...

Regular

  Plan Family   Country US   Device OnePlus 7T HD1905   Operating System Android 11, Oxygen OS 11.0.1.1.HD65AA   My Question or Issue Every day twice a day the ...

CarlosE

Spotify Legend

3898 Views

7 replies

0 likes

Android
  • 3898 Views
  • 7 replies
  • 0 likes

Superuser Contribution [Android][Chromecast Built-in] Playback freezes on Android TV only when in foreground

Premium planUnited States Sony Bravia smart TVAndroid OS 9 (Pie?) Ever since the Chromecast Built-in app on android TV added the background audio feature for all Chromecast compatible apps (sometime earlier this year), Spotify video podcasts stopped ...

Casual Listener

Premium plan United States   Sony Bravia smart TV Android OS 9 (Pie?)   Ever since the Chromecast Built-in app on android TV added the background audio feature for all Chromecast comp...

CarlosE

Spotify Legend

696 Views

1 replies

0 likes

Android TV
Chromecast Built-in
  • 696 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify app isn't showing Sonos speakers

PlanPremiumCountryNetherlands DeviceSamsung Galaxy 9, Samsung Galaxy S20+Operating SystemAndroid My Question or IssueSuddenly I don't have any Sonos speaker inside my Spotify app anymore. All devices are on same wi-fi and working well. I can use the ...

Casual Listener

Plan Premium Country Netherlands  Device Samsung Galaxy 9, Samsung Galaxy S20+ Operating System Android   My Question or Issue Suddenly I don't have any Sonos speaker inside my Sp...

Alex

Spotify Legend

595 Views

1 replies

0 likes

  • 595 Views
  • 1 replies
  • 0 likes

Superuser Contribution New update

Hallo,When is the new update what's new with the bell icon coming to android in Belgium?thx.

Visitor

Hallo, When is the new update what's new with the bell icon coming to android in Belgium? thx.              

Elena

Moderator

641 Views

1 replies

0 likes

  • 641 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Android][Discover] Why on the app do new releases only show up sometimes

Android app, new releases only show up sometimes. Sometimes one featured new release shows up, sometimes a list of a bunch of new releases show up. Totally inconsistent can anyone shed any light?

Casual Listener

Android app, new releases only show up sometimes. Sometimes one featured new release shows up, sometimes a list of a bunch of new releases show up. Totally inconsistent can anyone shed any light?&nbs...

Novy

Moderator

882 Views

1 replies

0 likes

Android
  • 882 Views
  • 1 replies
  • 0 likes

Superuser Contribution Bluetooth Audio Hiccups

PlanPremiumCountryUSDevicePixel 3a XLOperating SystemAndroid 11 My Question or IssuePrior to the last few weeks I would only very occasionally have Spotify audio have a little hiccup while listening on my BT earbuds which is fine. Since a few weeks a...

Casual Listener

Plan Premium Country US Device Pixel 3a XL Operating System Android 11   My Question or Issue Prior to the last few weeks I would only very occasionally have Spotify audio have a littl...

MafeG

Spotify Legend

2057 Views

3 replies

0 likes

  • 2057 Views
  • 3 replies
  • 0 likes

Superuser Contribution [Android][Other] First track added to queue is skipped

The way I use Spotify, I usually have a playlist I am continually listening to, and then when I want to hear something specific (usually podcast episodes) I will add it to the queue. However, when the current track finishes playing, the first track a...

Casual Listener

The way I use Spotify, I usually have a playlist I am continually listening to, and then when I want to hear something specific (usually podcast episodes) I will add it to the queue. However, when th...

Novy

Moderator

901 Views

1 replies

0 likes

Android
Other
  • 901 Views
  • 1 replies
  • 0 likes

Superuser Contribution Your app sucks. Help me fix or I will have to migrate to another service.

PlanFree/PremiumCountry DeviceSAMSUNG Galaxy S10 (and same problems with S8)Operating SystemLatest Android My Question or IssueFor some reason your app is the most**bleep** I've ever experienced, riddled with problems I do not have on Soundcloud, You...

Visitor

Plan Free/Premium Country   Device SAMSUNG Galaxy S10 (and same problems with S8) Operating System Latest Android   My Question or Issue For some reason your app is the most**blee...

MafeG

Spotify Legend

4701 Views

8 replies

17 likes

  • 4701 Views
  • 8 replies
  • 17 likes

Solved!!Superuser Contribution Recent searches beaviour broken

PlanPremiumCountryGermanyDevicePixel 4Operating SystemAndroid (Latest) My Question or Issue I assumed this was a bug and have been waiting for a fix, but I worry actually that this may be a misfeature. On the search "view" (page, screen?) there are a...

Regular

Plan Premium Country Germany Device Pixel 4 Operating System Android (Latest)   My Question or Issue   I assumed this was a bug and have been waiting for a fix, but I worry actua...

Alex

Spotify Legend

827 Views

1 replies

1 likes

Search
  • 827 Views
  • 1 replies
  • 1 likes

Superuser Contribution Can't get shuffle button to play songs in order

PlanFreeCountryUnited KingdomDeviceXiamoi Redmi Note 9 phoneOperating SystemAndroid 11 My Question or IssueI'm using a Xiamoi Redmi Note 9 Phone on Android 11 all latest updates for everything including Spotify & I'm a free user. My Question Because ...

Newbie

  Plan Free Country United Kingdom Device Xiamoi Redmi Note 9 phone Operating System Android 11   My Question or Issue I'm using a Xiamoi Redmi Note 9 Phone on Android 11 all lat...

Alex

Spotify Legend

677 Views

1 replies

0 likes

  • 677 Views
  • 1 replies
  • 0 likes

Superuser Contribution Android 11: wrong order playlists and playlists folders

PlanPremiumCountryUK DeviceOppo X3 ProOperating SystemAndroid 11 / Colors v11.2 My Question or IssueThe playlists and the playlists folders order on Android 11 does not work properly.The only filters that work are: Recently Added, Recently Played and...

Regular

Plan Premium Country UK   Device Oppo X3 Pro Operating System Android 11 / Colors v11.2   My Question or Issue The playlists and the playlists folders order on Android 11 does no...

Alex

Spotify Legend

1544 Views

10 replies

1 likes

  • 1544 Views
  • 10 replies
  • 1 likes

Superuser Contribution Accessing queue from secondary device, now only listing the track currently in play

When I access the queue from a secondary device, it only lists the current track now. Streaming from my tablet, accessing to the queue from my phone .. its been only showing the track currently playing. ¿What happened? PlanPremiumDevice Samsung s7+ t...

Regular

When I access the queue from a secondary device, it only lists the current track now.   Streaming from my tablet, accessing to the queue from my phone .. its been only showing the track curren...

Eni

Moderator

746 Views

6 replies

0 likes

  • 746 Views
  • 6 replies
  • 0 likes

Superuser Contribution [Mobile][Playlists] Last song

It would be very nice if, for example, you could have an option to keep listening to a music till the end and automatically pause/ turn off the music after. Like you don't have to be close the phone to choose to pause it.

Visitor

It would be very nice if, for example, you could have an option to keep listening to a music till the end and automatically pause/ turn off the music after. Like you don't have to be close the phone ...

Novy

Moderator

1357 Views

2 replies

0 likes

Mobile
Playlists
  • 1357 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Local Files Won't Sync from PC

 I'm trying to sync a Local file from my PC to my phone as the song just got taken off spotify so I purchased it and downloaded it. I've gotten local files to work many times in the past but I've been through many ISPs since then and different spotif...

Casual Listener

  I'm trying to sync a Local file from my PC to my phone as the song just got taken off spotify so I purchased it and downloaded it. I've gotten local files to work many times in the past but I've b...

jaydicine

Casual Listener

3738 Views

4 replies

0 likes

  • 3738 Views
  • 4 replies
  • 0 likes

Superuser Contribution [Android][Your Library] Local files not downloading on PC or Phone.

Hi, I'm trying to play local file songs on my Samsung but it's not working. To list all the things I've done, I've reinstalled spotify on both devices. I'm using Spotify from the microsoft store too. Both devices are connected to the same wifi.The pr...

Visitor

Hi, I'm trying to play local file songs on my Samsung but it's not working. To list all the things I've done, I've reinstalled spotify on both devices. I'm using Spotify from the microsoft store too....

Eni

Moderator

670 Views

1 replies

0 likes

Android
Your Library
  • 670 Views
  • 1 replies
  • 0 likes

Superuser Contribution Android Automotive - screen dim resets view

PlanPremium CountryNorway DevicePolestar 2 Operating SystemAndroid Automotive My Question or IssueWhen in album art view and the screen dims, i.e. when entering or exiting a tunnel, the view is shifted back to playlist mode.

Regular

Plan Premium   Country Norway    Device Polestar 2   Operating System Android Automotive   My Question or Issue When in album art view and the screen dims, i.e. ...

CarlosE

Spotify Legend

1607 Views

7 replies

2 likes

  • 1607 Views
  • 7 replies
  • 2 likes