Help Wizard

Step 1


Every other song doesn't play

Every other song doesn't play






Sony Xperia 1 III

Operating System

Android 11


My Question or Issue

Every second song doesn't play audio.

Got to restart the song manually or skip to end and repeat the song.

Deleted all linked apps from account, deleted all app data.

Tried 4g and wifi.

Logged in again to app and issue still occurs.

Cross-faded workaround doesn't work.


Last time I had this issue I unsubscribed from Spotify for some time and returned later.

The issue was suddenly gone on the same device back then ( galaxy S8 ) 

1 Reply

Hey @Ilkervandenberg,


Thanks for the post.


Sorry to hear that you're having such an experience with the app.


We'd recommend running a clean reinstall of the app. Please follow the steps from this Spotify Guide exactly, as this will assure that all app data is cleared completely, before reinstalling.


Also, make sure that Battery optimization is not enabled for Spotify from the system app settings, as well as that the app is granted all permissions. These settings could be hindering the performance of the app.


Keep us posted on how you get on with this.



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