Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

[Android][Playlists] Emine topdaş

[Android][Playlists] Emine topdaş

Hello,

My name is Emine Topdaş. I use spotify and I like this app. I wanted to write down an error I saw. I am using an android phone. If the phone screen is off and you want to change the music, first the stop icon becomes active, then the icon showing that the music continues. This error existed while the screen was on before and it has been fixed. If you want, you can also check the error I gave as a comment. If there is any point that is not understood, you can send an e-mail to my postal address. My mail adress =>**bleep**
Thank you,
Best regards

Reply
5 Replies

Hey @elanur_emine25,

 

Thanks for posting here on the Community 🙂

 

We checked but couldn't find any attached screenshots. Could you please try again sharing them with us? You can attach them via the Insert Photo option in the post editor. We'll look into this further.

 

In the meantime, it's a good idea to restart the device, log out and log back in again to see if anything changes.

 

Keep us posted.

Ver Moderator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.
Are you new to the Community? Take a moment to introduce yourself!

Hello,
I sent a new message. Could you please check your inbox?

Hey @elanur_emine25,

 

Thanks for your reply.

 

Keep in mind that we can only assist publicly, as that's the idea of the Community.

 

You can reply to this post with the screenshots requested so we can further look into this.

 

We'll be on the lookout.

CarlosEModerator
 
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
 

Hey CarlosE,
I have sent you the screenshots as a message. Could you please check?

Hi @elanur_emine25,

 

Thank you for your reply.

 

Please keep in mind that, as @CarlosE mentioned, we provide public assistance. Please share with us the images through this thread so we can keep helping you as soon as possible.

 

Until then!

MafeGModerator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.
Are you new to the Community? Take a moment to introduce yourself!

Suggested posts