Help - Android

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
2024-10-15 5:23:53 PM
jt120
Regular
46486 Views
66 replies
25 likes

46486 Views
66 replies
25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

Daniel
Community Legend
2014-09-11 11:47:34 AM
2014-10-29 11:18:30 AM
Daniel
Community Legend
879765 Views
11 replies
51 likes
Android
Guide
Troubleshooting

879765 Views
11 replies
51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2024-08-21 3:01:30 PM
shahn321
Casual Listener
26838 Views
4 replies
0 likes

26838 Views
4 replies
0 likes

Solved!!Superuser Contribution Song plays for a few seconds, then changes

PlanPremiumCountryDenmarkDeviceNokia 5.3Operating SystemAndroid 10My Question or IssueYesterday when I tried to play a song, it just skipped around the list without actually playing anything. I uninstalled and reinstalled the app. Now, when I play a ...

Raz2000
Visitor
Plan Premium Country Denmark Device Nokia 5.3 Operating System Android 10 My Question or Issue Yesterday when I tried to play a song, it just skipped around the list without actually playing...
2021-06-09 4:21:46 PM
2021-06-10 4:43:59 PM
Novy
Moderator
1298 Views
1 replies
0 likes

1298 Views
1 replies
0 likes

Superuser Contribution The interface is completely changed at random and only only "previews" of the songs are played

PlanFreeCountryIndiaDeviceSamsung Galaxy J7 MaxOperating SystemAndroid Oreo My Question or IssueAt random, when I open the Spotify app, all playlists look different and when I would click on a song, about 10 seconds would be played and then it would ...

Kavin05
Newbie
Plan Free Country India Device Samsung Galaxy J7 Max Operating System Android Oreo My Question or Issue At random, when I open the Spotify app, all playlists look different and ...
2021-06-09 3:16:40 PM
2021-06-10 3:54:44 PM
Alex
Spotify Legend
534 Views
1 replies
0 likes
bug
Interface

534 Views
1 replies
0 likes

Superuser Contribution Shuffle / Repeat controls are not visible in PLAYLIST tracks, but they are visible in ALBUM tracks

Hey. This is a very annoying UI issue that hides and completely changes the locations of track options such as Shuffle, Repeat, Like (heart) depending solely on whether you are playing the track from a Playlist or whether it is part of an Album. Spec...

minusthebeats
Regular
Hey. This is a very annoying UI issue that hides and completely changes the locations of track options such as Shuffle, Repeat, Like (heart) depending solely on whether you are playing the trac...
2021-06-09 1:31:00 AM
2021-06-10 9:22:29 AM
Alex
Spotify Legend
430 Views
1 replies
2 likes

430 Views
1 replies
2 likes

Superuser Contribution spotify wont start on samsung smart tv

PlanPremiumDeviceSamsung Smart tvMy Question or Issuewhen i open up the spotify app, nothing happens, basically just a grey screen with a little rectangle with a .png logo (not spotify's logo, a .png logo) i have tried:Restarting the tv back to manuf...

ilayv279
Visitor
Plan Premium Device Samsung Smart tv My Question or Issue when i open up the spotify app, nothing happens, basically just a grey screen with a little rectangle with a .png logo (not spo...
2021-06-08 1:21:14 PM
2021-06-09 5:01:49 PM
Eni
Moderator
876 Views
1 replies
1 likes

876 Views
1 replies
1 likes

Superuser Contribution Local files not syncing on android

PlanPremiumCountryRomaniaDeviceSamsung Z FlipOperating SystemAndroid 11 My Question or IssueHello,Every new upgrade Spotify deletes my local files from the mobile app. Usually I just sync it again. My songs were again deleted, but now that I cannot s...

Didichan
Regular
Plan Premium Country Romania Device Samsung Z Flip Operating System Android 11 My Question or Issue Hello, Every new upgrade Spotify deletes my local files from the mobile app. Usua...
2021-06-01 10:21:56 PM
2021-06-09 3:32:28 PM
Alex
Spotify Legend
2498 Views
19 replies
0 likes
Loca Files
Local files for Spotify Mobile
Local files not downloading

2498 Views
19 replies
0 likes

About the lock screen player

When I am playing a song, the lock screen widget from spotify gets activated. The interface is rather simple. In my sister's cell phone, the lock screen widget is way, way more beautiful, and I don't get the difference, since we both are premium user...

victorweg77
Visitor
When I am playing a song, the lock screen widget from spotify gets activated. The interface is rather simple. In my sister's cell phone, the lock screen widget is way, way more beautiful, and I don't...
2021-01-10 10:57:05 PM
2021-06-08 2:04:24 PM
BlankShade
Newbie
1052 Views
1 replies
0 likes

1052 Views
1 replies
0 likes

Solved!!Superuser Contribution not playing many songs

PlanPremiumCountryGermanyDeviceHonor 9 LiteOperating SystemAndroid 9, EMUI 9.1.0 My Question or IssueMany songs are not playing. The current time in the song in the lower left corner stops at 0:00, the song does not skip. There are no error messages....

Ratzruebe14
Casual Listener
Plan Premium Country Germany Device Honor 9 Lite Operating System Android 9, EMUI 9.1.0 My Question or Issue Many songs are not playing. The current time in the song in the lower lef...
2021-06-07 9:58:23 AM
2021-06-08 12:17:48 PM
Jeremy
Spotify Legend
437 Views
3 replies
0 likes

437 Views
3 replies
0 likes

Superuser Contribution Stuck in podcasts view

PlanPremiumCountryGermanyDeviceOnePlus A6003Operating SystemOxygen 10.3.10 My Question or IssuedApp is stuck in podcast view. By that I mean the current played song which is shown at the bottom of the app. The podcast view has a different layout and ...

kevleiff
Regular
Plan Premium Country Germany Device OnePlus A6003 Operating System Oxygen 10.3.10 My Question or Issued App is stuck in podcast view. By that I mean the current played s...
2021-05-23 11:07:12 PM
2021-06-08 1:47:42 AM
CarlosE
Moderator
1368 Views
14 replies
1 likes

1368 Views
14 replies
1 likes

Superuser Contribution speeding up and slowing down problems

While listening on my Moto G to downloaded tracks, they sometimes speed up then slow down before going back to nomal. Any thoughts why this might be happening. Seems to be getting worse

stone11
Casual Listener
While listening on my Moto G to downloaded tracks, they sometimes speed up then slow down before going back to nomal. Any thoughts why this might be happening. Seems to be getting worse
2015-01-23 7:51:56 PM
2021-06-07 10:38:18 PM
Eni
Moderator
3890 Views
2 replies
1 likes

3890 Views
2 replies
1 likes

Superuser Contribution Where is the queue located in Chromebook Desktop?

Using Spotify Premium on Chromebook Desktop app (not Web) - and I cannot seem to find the queue list anywhere - normally on Android mobile it is a three line / hamburger menu. This doesn't seem visible anywhere. The queue function itself works (I can...

kyotodesertfox
Regular
Using Spotify Premium on Chromebook Desktop app (not Web) - and I cannot seem to find the queue list anywhere - normally on Android mobile it is a three line / hamburger menu. This doesn't seem visib...
2021-06-06 8:22:53 PM
2021-06-07 9:52:23 PM
CarlosE
Moderator
1373 Views
1 replies
0 likes
Android
chromebook
queue

1373 Views
1 replies
0 likes

Superuser Contribution Spotify App doesn't play on phone but web app is fine

PlanPremium Family PlanCountryUKDeviceSamsung Galaxy S8, Operating SystemAndroid Pie version, running current version: g950FXXUCDUD1/G950FH3GCDUC2/G950FXXUCDUD1 My Question or IssueI haven't been able to use Spotify App on my phone for 6+ months. I h...

JamesC84
Newbie
Plan Premium Family Plan Country UK Device Samsung Galaxy S8, Operating System Android Pie version, running current version: g950FXXUCDUD1/G950FH3GCDUC2/G950FXXUCDUD1 My Qu...
2021-06-06 3:21:07 PM
2021-06-07 8:16:38 PM
CarlosE
Moderator
446 Views
1 replies
0 likes
Andorid
not playing music

446 Views
1 replies
0 likes

Superuser Contribution Multiple player controls

PlanPremiumCountryUSADeviceGalaxy S21+Operating SystemAndroid Version 11 My Question or IssueI constantly have multiple players in my notifications and when i try to force stop or swipe them away they just come back

Kailyn18
Casual Listener
Plan Premium Country USA Device Galaxy S21+ Operating System Android Version 11 My Question or Issue I constantly have multiple players in my notifications and when i try to force st...
2021-06-04 1:12:36 AM
2021-06-07 3:37:57 PM
Alex
Spotify Legend
593 Views
7 replies
0 likes

593 Views
7 replies
0 likes

Superuser Contribution [Android] Playlist folders not showing downloaded playlists

PlanPremiumCountryGermanyDeviceSamsung Galaxy A70Operating SystemAndroid 11 My Question or IssueI use the Playlist Folders a lot just to organize my different playlists for easier access. I create the folders on the Windows 10 App on my PC and theses...

Cav3meister
Casual Listener
Plan Premium Country Germany Device Samsung Galaxy A70 Operating System Android 11 My Question or Issue I use the Playlist Folders a lot just to organize my different playlists for e...
2021-06-03 1:51:48 PM
2021-06-07 9:42:01 AM
Ver
Spotify Legend
1186 Views
6 replies
4 likes

1186 Views
6 replies
4 likes

Superuser Contribution Battery drain Galaxy s20

I have the galaxy s20 for a few days now and i've noticed the huge battery drain it has. I have listened to Spotify for 2 hours and it caused a battery drain of almost 17%. This is way higher than on my galaxy s9. Please fix this because this is real...

Saydamm
Visitor
I have the galaxy s20 for a few days now and i've noticed the huge battery drain it has. I have listened to Spotify for 2 hours and it caused a battery drain of almost 17%. This is way higher than on...
2020-07-16 1:49:30 PM
2021-06-06 4:11:03 PM
HelenaL89
Newbie
2241 Views
4 replies
5 likes

2241 Views
4 replies
5 likes

Superuser Contribution Content stops every ten minutes when phone screen is off

PlanPremiumCountryNew ZealandDeviceSamsung Galaxy S10+Operating SystemAndroid My Question or IssueTL;DR: As the title says. I listen to Podcasts on Spotify during my work using bluetooth earmuffs. Yesterday immediately after lunch, the podcast starte...

OmniDaemon
Newbie
Plan Premium Country New Zealand Device Samsung Galaxy S10+ Operating System Android My Question or Issue TL;DR: As the title says. I listen to Podcasts on Spotify during my...
2021-06-03 7:24:00 AM
2021-06-06 1:08:24 PM
Alex
Spotify Legend
1455 Views
6 replies
2 likes

1455 Views
6 replies
2 likes

Superuser Contribution Features like "about you" don't work properly (Android)

PlanPremiumCountryLatviaDeviceSamsung Galaxy 9+ My Question or IssueMy Spotify features like "wrapped" or the new one "about you" don't work. I tried doing everything like restarting phone, reinstalling Spotify, clearing all data but nothing worked.T...

vvalterss
Casual Listener
Plan Premium Country Latvia Device Samsung Galaxy 9+ My Question or Issue My Spotify features like "wrapped" or the new one "about you" don't work. I tried doing everything like restar...
2021-06-03 9:10:36 AM
2021-06-06 11:43:34 AM
Alex
Spotify Legend
466 Views
3 replies
0 likes

466 Views
3 replies
0 likes

Superuser Contribution Folder doesn't display all playlists

PlanPremium CountryUK DeviceSamsung Galaxy A20 Operating SystemAndroidSpotify version - 8.6.30.889 My Question or IssueAfter the latest update that overhauled the UI, folders in my library containing playlists will only display a total of 12 playlist...

Winter141
Gig Goer
Plan Premium Country UK Device Samsung Galaxy A20 Operating System Android Spotify version - 8.6.30.889 My Question or Issue After the latest update that ove...
2021-06-04 1:15:09 PM
2021-06-06 9:59:48 AM
Winter141
Gig Goer
986 Views
5 replies
0 likes

986 Views
5 replies
0 likes

Superuser Contribution Playing bar does not update

PlanPremium FamilyCountryNew Zealand DeviceSamsung Galaxy A31Operating SystemPlayback bar doesn't always update. Have to close Spotify to stop music if playback bar is still on previous song. I use Spotify in a work capacity and this is incredibly an...

Panic4
Newbie
Plan Premium Family Country New Zealand Device Samsung Galaxy A31 Operating System Playback bar doesn't always update. Have to close Spotify to stop music if playback bar is still ...
2021-06-05 2:41:15 AM
2021-06-06 9:40:10 AM
Alex
Spotify Legend
373 Views
1 replies
1 likes

373 Views
1 replies
1 likes

Superuser Contribution Playlists doesn't start songs at beginning

PlanPremiumCountryUSDeviceSamsung Galaxy S20+Operating SystemAndroid 11 My Question or IssueListening to suggested playlists (Discovery Weekly, Daily Mix, etc) and when it transitions to the next song it doesn't start at the beginning but about 15 se...

iam-thaking
Casual Listener
Plan Premium Country US Device Samsung Galaxy S20+ Operating System Android 11 My Question or Issue Listening to suggested playlists (Discovery Weekly, Daily Mix, etc) and wh...
2021-06-04 6:58:06 PM
2021-06-06 1:05:45 AM
Novy
Moderator
365 Views
1 replies
0 likes

365 Views
1 replies
0 likes

Superuser Contribution Spotify download on Android is painfully slow when my wifi is fine.

PlanPremiumCountryUSADeviceSamsung Galaxy s10eOperating SystemAndroid My Question or IssueOver the past week or so, Spotify seems to be re-downloading things more often than usual, and more importantly, downloads them painfully slowly. I tried to dow...

theanniemarie
Regular
Plan Premium Country USA Device Samsung Galaxy s10e Operating System Android My Question or Issue Over the past week or so, Spotify seems to be re-downloading things more oft...
2021-06-04 4:19:00 PM
2021-06-05 11:32:09 PM
CarlosE
Moderator
711 Views
1 replies
0 likes
Android
slow

711 Views
1 replies
0 likes

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