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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

WilhelmReich

Newbie

395425 Views

546 replies

35 likes

Account
Free
  • 395425 Views
  • 546 replies
  • 35 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8418 Views

0 replies

7 likes

  • 8418 Views
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  • 7 likes

Superuser Contribution Make spotify stop when hear a voice note

Spotify used to stop playing when I received a voice message and play it, or set play to another app audio or video, the play again when it finish. But now it does not, just low volume or so, but it doesn't work for me. How I set to do that again? @j...

Casual Listener

  Spotify used to stop playing when I received a voice message and play it, or set play to another app audio or video, the play again when it finish. But now it does not, just low volume or so,...

jeissoncastillo

Casual Listener

916 Views

2 replies

0 likes

  • 916 Views
  • 2 replies
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Superuser Contribution Unable to play spotify

PlanFreeCountryCanada Samsung galaxy s10Operating System(iOS 10, Android Oreo, Windows 10,etc.)Android 11My Question or IssueI was able to play music fine on Saturday and Sunday and made playlists. I could see all the songs on the albums and play lis...

Casual Listener

Plan Free Country Canada   Samsung galaxy s10 Operating System (iOS 10, Android Oreo, Windows 10,etc.) Android 11 My Question or Issue I was able to play music fine on Saturda...

MafeG

Spotify Legend

555 Views

4 replies

0 likes

  • 555 Views
  • 4 replies
  • 0 likes

Bug report: Unable to dismiss currently listening to in notifications

As per title, I am unable to dismiss "Currently listening to [song name]" on my device. If I pull down the notification panel, the same song is permanently listed. If I force close your app, the song is still listed. I am on a Oneplus 6T and there's ...

Casual Listener

As per title, I am unable to dismiss "Currently listening to [song name]" on my device. If I pull down the notification panel, the same song is permanently listed. If I force close your app, the song...

montylfp

Casual Listener

532 Views

1 replies

0 likes

Music Discussion
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Solved!!Superuser Contribution New lyrics feature should highlight only the current lyric row being played

The new lyrics feature is great. However it's a bit confusing the way the spotify UX chose to highlight the lyrics (Android app not sure about IOS). All the previous played lyrics and the current one (line of text) are the same color. This is very co...

Regular

The new lyrics feature is great. However it's a bit confusing the way the spotify UX chose to highlight the lyrics (Android app not sure about IOS). All the previous played lyrics and the current one...

Alex

Spotify Legend

2445 Views

1 replies

0 likes

Android
Other
  • 2445 Views
  • 1 replies
  • 0 likes

Superuser Contribution Android TV control chromecast

I like to use my Android TV to control the music streamed to my chromecast. I can do this from my phone but not from the TV app.

Regular

I like to use my Android TV to control the music streamed to my chromecast. I can do this from my phone but not from the TV app.

BurningWheels

Regular

1619 Views

6 replies

2 likes

Android TV
control
google cast
  • 1619 Views
  • 6 replies
  • 2 likes

Superuser Contribution [Android][Other] Miniplayer Not available

(To clarify this is on my chromebook) I reinstalled the app after it was skipping my songs and that got fixed but there's currently no miniplayer. I was wondering if this is a problem or if it's intentional.

Newbie

(To clarify this is on my chromebook) I reinstalled the app after it was skipping my songs and that got fixed but there's currently no miniplayer. I was wondering if this is a problem or if it's inte...

MafeG

Spotify Legend

594 Views

1 replies

0 likes

Android
Other
  • 594 Views
  • 1 replies
  • 0 likes

Superuser Contribution podcasts

I often listen to podcasts around the house, and I connect bluetooth earbuds as too not disturb others. Video podcasts will only play audio when connected via bluetooth. Please allow the video to play when connected via bluetooth, as every other comp...

Visitor

I often listen to podcasts around the house, and I connect bluetooth earbuds as too not disturb others.  Video podcasts will only play audio when connected via bluetooth. Please allow the video ...

Eni

Moderator

396 Views

1 replies

0 likes

  • 396 Views
  • 1 replies
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Solved!!Superuser Contribution Morning Alarm Won't Shuffle

PlanPremiumCountry DeviceSamsung Galaxy FE 5GOperating SystemAndriod 10 My Question or IssueI've grown tired of waking up to the same song over and over every morning.I've tried searching for solutions posted by other users with no luck.Turning on sh...

Casual Listener

  Plan Premium Country   Device Samsung Galaxy FE 5G Operating System Andriod 10   My Question or Issue I've grown tired of waking up to the same song over and over every mo...

ipetrushevskiy

Newbie

13612 Views

4 replies

8 likes

  • 13612 Views
  • 4 replies
  • 8 likes

Superuser Contribution Spotify wont open playlists or artists or albums

I can't listen neither to playlists I have created/Spotify have created/artist playlists or even songs from certain artists. It's like my Spotify only allows nu old playlists which have been downloaded before. However my Spotify dont update my liked ...

Newbie

I can't listen neither to playlists I have created/Spotify have created/artist playlists or even songs from certain artists. It's like my Spotify only allows nu old playlists which have been download...

MafeG

Spotify Legend

420 Views

1 replies

0 likes

  • 420 Views
  • 1 replies
  • 0 likes

[Android][Premium] Sort by Date Added feature is missing.

Title.It's been missing for more than a month and I hoped an update would fix/bring it but to no avail. So is there any plan to bring it back or not?

Casual Listener

Title. It's been missing for more than a month and I hoped an update would fix/bring it but to no avail. So is there any plan to bring it back or not?

dinomight

Spotify Star

455 Views

1 replies

0 likes

  • 455 Views
  • 1 replies
  • 0 likes

Spotify app lacking features - not showing discover weekly, release radar and what's new bell icon

I am a premium subscriber using Spotify on my android phone. I am unable to find discover weekly and release radar playlists on my app. I looked for them in the discover section as well as on every possible location of the app. My app also doesn't sh...

Newbie

I am a premium subscriber using Spotify on my android phone. I am unable to find discover weekly and release radar playlists on my app. I looked for them in the discover section as well as on every p...

dinomight

Spotify Star

1016 Views

1 replies

0 likes

  • 1016 Views
  • 1 replies
  • 0 likes

Music bar still old

Hi! I am on Premium Family, and I'm the only one getting the old music bar... And yes, I have checked for updates and it's on the latest version. Can someone help me get the new version? Thanks!

Newbie

Hi! I am on Premium Family, and I'm the only one getting the old music bar... And yes, I have checked for updates and it's on the latest version. Can someone help me get the new version? Thanks!

dinomight

Spotify Star

430 Views

1 replies

0 likes

  • 430 Views
  • 1 replies
  • 0 likes

Superuser Contribution Artist list in offline disappears.

PlanFree/PremiumCountryRussiaDeviceSamsung Galaxy A5 2017Android 8The tab with the artists I am subscribed to turns out to be empty if the application was closed, unused for some time, then launched without access to the network or in offline mode. R...

Music Fan

Plan Free/Premium Country Russia Device Samsung Galaxy A5 2017 Android 8 The tab with the artists I am subscribed to turns out to be empty if the application was closed, unused for some time, ...

hector373

Regular

1948 Views

19 replies

1 likes

  • 1948 Views
  • 19 replies
  • 1 likes

Solved!!Superuser Contribution Cannot open any songs in my account

PlanPremiumCountryTurkeyDeviceSamsung Galaxy J7 CoreOperating SystemAndroid 9 My Question or IssueWhen i download the Spotify Mobile app, everythings seems normal but when i click to any kind of playlist it's just gets stuck in the loading screen. I ...

Regular

Plan Premium Country Turkey Device Samsung Galaxy J7 Core Operating System Android 9   My Question or Issue When i download the Spotify Mobile app, everythings seems normal but when i ...

Jeremy

Spotify Legend

1235 Views

12 replies

0 likes

  • 1235 Views
  • 12 replies
  • 0 likes

Solved!!Superuser Contribution Lyrics are incorrectly matched [Bug]

PlanPremiumCountryUnited StatesDeviceOnePlus 9 ProOperating SystemAndroid versión 11 My Question or IssueWhen I was listening to music earlier, I found that my lyrics for "Diamonds" by POESY was actually showing the lyrics to "Diamonds" by Rihanna. T...

Newbie

Plan Premium Country United States Device OnePlus 9 Pro Operating System Android versión 11   My Question or Issue When I was listening to music earlier, I found that my lyrics for "Di...

Jeremy

Spotify Legend

485 Views

1 replies

0 likes

  • 485 Views
  • 1 replies
  • 0 likes

Superuser Contribution Ads

PlanFreeCountryUnited StatesDeviceSamsung Galaxy 10eOperating System Android Oreo My Question or IssueI'll get an ad with the 30 minutes free tag, but after the ad it will play a second one without the tag and I won't get any time at all without ads.

Casual Listener

Plan Free Country United States Device Samsung Galaxy 10e Operating System  Android Oreo   My Question or Issue I'll get an ad with the 30 minutes free tag, but after the ad ...

Jeremy

Spotify Legend

359 Views

1 replies

0 likes

  • 359 Views
  • 1 replies
  • 0 likes

Superuser Contribution Bluetooth does not work

PlanPremiumCountryUKDeviceSamsung Galaxy A12Operating SystemAndroid My Question or IssueBluetooth. Spotify states on the app that it's playing through my Bluetooth device. Is it? NO! I've tried:-Restarting my phone-Disconnecting all other devices-Loo...

Newbie

Plan Premium Country UK Device Samsung Galaxy A12 Operating System Android   My Question or Issue Bluetooth. Spotify states on the app that it's playing through my Bluetooth device. Is...

MafeG

Spotify Legend

412 Views

1 replies

0 likes

  • 412 Views
  • 1 replies
  • 0 likes

Shuffle follows similar "paths", repeats songs.

PremiumUKDeviceOnePlus 7 Pro, Google Home Mini, BT speaker. My Question or IssueI have a playlist with 2,500+ songs, but recently I've found the shuffle function is far from random. Most songs haven't once come up in around a month of regular (3-4h a...

Newbie

Premium UK Device OnePlus 7 Pro, Google Home Mini, BT speaker.   My Question or Issue I have a playlist with 2,500+ songs, but recently I've found the shuffle function is far from random. ...

wohfab

Casual Listener

703 Views

1 replies

1 likes

  • 703 Views
  • 1 replies
  • 1 likes

Superuser Contribution No internet connection yet my songs download just fine

Spotify will show a no internet connection message while I'm connected to my working wifi. I can't find new playlists or search for new songs. When I re downloaded the app, I could only sign in using data, or else I'd be stuck on the logo screen. Onc...

Casual Listener

Spotify will show a no internet connection message while I'm connected to my working wifi. I can't find new playlists or search for new songs. When I re downloaded the app, I could only sign in using...

Jeremy

Spotify Legend

570 Views

1 replies

0 likes

  • 570 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution I can't receive recent UI update yet.

PlanPremiumCountryJapanDeviceHUAWEI Mate 20 ProOperating SystemAndroid 10 / EMUI 11 My Question or IssueI already tried: log in & out, device restart, deleting cache, and reinstall. Since I really like looks of new mini player, so I want to apply the...

Casual Listener

Plan Premium Country Japan Device HUAWEI Mate 20 Pro Operating System Android 10 / EMUI 11   My Question or Issue I already tried: log in & out, device restart, deleting cache,&nbs...

Jeremy

Spotify Legend

2359 Views

5 replies

0 likes

  • 2359 Views
  • 5 replies
  • 0 likes