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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

374909 Views

541 replies

34 likes

Account
Free
  • 374909 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7495 Views

0 replies

7 likes

  • 7495 Views
  • 0 replies
  • 7 likes

Solved!!Superuser Contribution Are you able to sync FLAC files from desktop to mobile?

PlanPremiumCountryCanadaDeviceHuawei P30 LiteOperating SystemEMUI 10.0.00 My Question or IssueI recently changed all my files from MP3 to FLAC and all my FLAC files work on desktop but when I try to sync them to my phone it doesn't work and I just ge...

Regular

Plan Premium Country Canada Device Huawei P30 Lite Operating System EMUI 10.0.00   My Question or Issue I recently changed all my files from MP3 to FLAC and all my FLAC files work on d...

Jeremy

Spotify Legend

1335 Views

1 replies

0 likes

  • 1335 Views
  • 1 replies
  • 0 likes

Can't download my songs to SD Card on Spotify Lite

PlanPremiumCountryBrazil DeviceSony Xperia L1Operating SystemAndroid Nougat 7.0 My Question or IssueI was using the default Spotify until today, when I tried the Lite version. I loved it, however, I can't find the option to download my songs to the S...

Visitor

Plan Premium Country Brazil   Device Sony Xperia L1 Operating System Android Nougat 7.0   My Question or Issue I was using the default Spotify until today, when I tried the Lite ...

MateusAuri

Regular

2057 Views

3 replies

1 likes

  • 2057 Views
  • 3 replies
  • 1 likes

Superuser Contribution Local Files Won't Sync from my Macbook Air to my Android Phone

Plan DuoPremiumCountry USA Local Files from Macbook Air iOS 10, trying to sync onto Andoid Phone, LG G7 ThinQ I have a playlist on my desktop Spotify from local files, and it plays fine on my Macbook. But on my Spotify app on my LG G7 ThinQ, the play...

Casual Listener

Plan Duo Premium Country USA   Local Files from Macbook Air iOS 10, trying to sync onto Andoid Phone, LG G7 ThinQ   I have a playlist on my desktop Spotify from local files, and it pl...

MafeG

Spotify Legend

1128 Views

6 replies

0 likes

  • 1128 Views
  • 6 replies
  • 0 likes

Solved!!Superuser Contribution Can't play local file songs on mobile.

PlanPremiumCountry: Switzerland DeviceSamsung galaxy S20Operating SystemAndroid 11 My Question or Issue Whenever i try to play songs that i uploaded from my local files from my computer on my phone, there is an exclamation mark under them, they're gr...

Regular

  Plan Premium Country: Switzerland   Device Samsung galaxy S20 Operating System Android 11   My Question or Issue   Whenever i try to play songs that i uploaded from ...

MafeG

Spotify Legend

11743 Views

23 replies

0 likes

  • 11743 Views
  • 23 replies
  • 0 likes

Superuser Contribution Playlists not syncing/new local files not downloading from Macbook to Android

PlanPremiumCountryUnited StatesDeviceSamsung Galaxy S10eOperating System(Android 11) My Question or Issue For the past few days one of my playlists has taken either multiple hours to sync to my Android or it doesn't sync at all. If I add the same son...

Casual Listener

Plan Premium Country United States Device Samsung Galaxy S10e Operating System (Android 11)   My Question or Issue   For the past few days one of my playlists has taken either mu...

CarlosE

Spotify Legend

1369 Views

9 replies

0 likes

  • 1369 Views
  • 9 replies
  • 0 likes

Superuser Contribution Local music files: Song Couldn't be Downloaded

Plan: Premium MiniCountry: IndiaDevice: Tested on Motorola One Power (Android 10), Samsung M21 (Android 11) Operating System: Tested with Windows, Mac and Ubuntu My Question or IssueI have added local MP3 files to Spotify app in my computer (legal fi...

Regular

Plan: Premium Mini Country: India Device: Tested on Motorola One Power (Android 10), Samsung M21 (Android 11)  Operating System: Tested with Windows, Mac and Ubuntu   My Ques...

CarlosE

Spotify Legend

3992 Views

24 replies

2 likes

  • 3992 Views
  • 24 replies
  • 2 likes

Superuser Contribution Automatic start of the app on mobile, how to remove?

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountryRussiaDeviceGoogle Pixel 4a 5GOperating SystemAndroid 11 My Question or Issue The app launches automatically and s...

Music Fan

None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country Russia Device Google Pixel 4a 5G Operating System ...

Dsemenoff

Music Fan

7899 Views

16 replies

1 likes

bluetooth
Google Pixel 4a 5G
Mobile
  • 7899 Views
  • 16 replies
  • 1 likes

Superuser Contribution Crashing When Screen Turns Off (All Devices)

PlanFree/PremiumCountryUSA Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue: Across all devices (Android, PC, and Macbook), once the screen goes off, the current son...

Casual Listener

Plan Free/Premium Country USA   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue: &...

MafeG

Spotify Legend

1241 Views

6 replies

1 likes

  • 1241 Views
  • 6 replies
  • 1 likes

Superuser Contribution [Android] Bring back lower volume for notifications

Notifications completely pauses the music I'm listening to instead of just lowering the volume. It was fine until an update recently. There does not appear to be an option for it any more. Why was this taken away? Muting notifications is not an optio...

Casual Listener

Notifications completely pauses the music I'm listening to instead of just lowering the volume. It was fine until an update recently. There does not appear to be an option for it any more. Why was th...

Mihail

Spotify Legend

555 Views

1 replies

0 likes

Android
  • 555 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Playlist not loading

PlanFreeCountryCanadaDevice Acer Iconia TabletOperating SystemAndroid 7.0 Kernel Version 4.4.22 My Question or IssueSince the update this morning my Spotify has been unable to play or load any songs or playlists. I have already tried signing out then...

Casual Listener

  Plan Free Country Canada Device   Acer Iconia Tablet Operating System Android 7.0 Kernel Version 4.4.22   My Question or Issue Since the update this morning my Spotif...

Jeremy

Spotify Legend

793 Views

3 replies

0 likes

  • 793 Views
  • 3 replies
  • 0 likes

Superuser Contribution Lyrics for all songs

Can we have lyrics for everything that Genius has lyrics for, rather than just a select few songs (and then only with other background information). An alternative would be a link to the appropriate Genius web page. PlanFree/PremiumCountry Device(iPh...

Regular

Can we have lyrics for everything that Genius has lyrics for, rather than just a select few songs (and then only with other background information). An alternative would be a link to the appropriate ...

MattSuda

Spotify Star

720 Views

2 replies

1 likes

  • 720 Views
  • 2 replies
  • 1 likes

Artist shuffle play automatically plays "This is: " playlist

Hello,I've been having trouble trying to figure out how to play an artists entire discography from mobile. From the mobile android view I can only see the top 5 songs and a shuffle play button. If I hit one of the top 5 songs and let it play, it will...

Casual Listener

Hello, I've been having trouble trying to figure out how to play an artists entire discography from mobile. From the mobile android view I can only see the top 5 songs and a shuffle play button. I...

knavero-us

Newbie

1092 Views

3 replies

2 likes

  • 1092 Views
  • 3 replies
  • 2 likes

Spotify automatically switches to android auto from the radio.

Spotify automatically switches to android auto from the radio automatically. I have this feature disabled as I want to be the one to decide when I am listening to Spotify or not. Once I change back to the radio, a few minutes later it will automatica...

Newbie

Spotify automatically switches to android auto from the radio automatically. I have this feature disabled as I want to be the one to decide when I am listening to Spotify or not. Once I change back t...

559 Views

0 replies

0 likes

  • 559 Views
  • 0 replies
  • 0 likes

Superuser Contribution Certain playlists not syncing between devices. Help!

PlanPremiumCountryIcelandDevice(Samsung Galaxy) My Question or IssueI was unable to see songs songs on my phone that I added on my computer from local files to an old playlist. I then tried adding songs that were not from local files but were in the ...

Newbie

Plan Premium Country Iceland Device (Samsung Galaxy)   My Question or Issue I was unable to see songs songs on my phone that I added on my computer from local files to an old playlist. I...

smileangel

Music Fan

1006 Views

3 replies

0 likes

  • 1006 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Empty Library

PlanPremiumCountryCanadaDeviceLG Q6Operating SystemAndroid 9 (Pie) My Question or IssueFollowing some updates to my Spotify app, my new "Your library" section is completely empty despite me having dozens of saved playlists.I can't even access my "lik...

Casual Listener

Plan Premium Country Canada Device LG Q6 Operating System Android 9 (Pie)   My Question or Issue Following some updates to my Spotify app, my new "Your library" section is completely e...

Jeremy

Spotify Legend

1716 Views

3 replies

0 likes

  • 1716 Views
  • 3 replies
  • 0 likes

Option "mode voiture" absente

Bonjour, Comme indiqué dans le titre, l'option "mode voiture" n'apparait plus dans mes préférences d'application. Cette disparition c'est produite du jour au lendemain.Quelqu'un a t'il rencontré le même problème? Une solution existe t'elle ? Merci po...

Newbie

Bonjour,   Comme indiqué dans le titre, l'option "mode voiture" n'apparait plus dans mes préférences d'application. Cette disparition c'est produite du jour au lendemain. Quelqu'un a t'il ren...

Cleanavic

Newbie

488 Views

1 replies

0 likes

  • 488 Views
  • 1 replies
  • 0 likes

Superuser Contribution Sort By Recently Added with newest tracks added to top.

Currently when you sort by recently added, in mobile, it reverses the order of the recently added, but adding the most recent to the bottom, instead of to the top. Please fix this so it matches Desktop and reality. OS: Android

Roadie

Currently when you sort by recently added, in mobile, it reverses the order of the recently added, but adding the most recent to the bottom, instead of to the top. Please fix this so it matches Deskt...

MafeG

Spotify Legend

351 Views

1 replies

0 likes

  • 351 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution [Android][Developer] Maintain the text formatting the same when expanding lyrics

So, the lyrics are displayed on a nice spacing and formatting, that is until you expand the whole lyrics window, it becomes all crammed and ugly. Keep the same formatting and spacing from the small window to the expanded one

Casual Listener

So, the lyrics are displayed on a nice spacing and formatting, that is until you expand the whole lyrics window, it becomes all crammed and ugly. Keep the same formatting and spacing from the small w...

Alex

Spotify Legend

790 Views

3 replies

0 likes

Android
Developer
  • 790 Views
  • 3 replies
  • 0 likes

Superuser Contribution Queue overridden and random songs added at the end of queue when casting to Google Devices

PlanPremiumCountryCanadaDeviceOneplus6 And Google TV And Google home MiniOperating SystemAndroid 10 My Question or IssueQueue overridden and random songs added at the end of chosen album when casting to Google Devices. STR1. Play album on Android pho...

Casual Listener

Plan Premium Country Canada Device Oneplus6 And Google TV And Google home Mini Operating System Android 10   My Question or Issue Queue overridden and random songs added at the end of ...

Eni

Moderator

2462 Views

3 replies

4 likes

Google Home Chromecast Android
Queue Problems
queue wrong
  • 2462 Views
  • 3 replies
  • 4 likes

Superuser Contribution Phone keeps declining phone calls when listening to Spotify in the car

PlanPremiumCountry USADeviceGoogle Pixel 1 and 3Operating SystemAndroid My Question or Issue Everytime I am driving in my car listening to spotify, I don't receive phone calls. I will get 1 second pauses in music and then it will resume. There is no ...

Newbie

Plan Premium Country  USA Device Google Pixel 1 and 3 Operating System Android   My Question or Issue  Everytime I am driving in my car listening to spotify, I don't receive ...

CarlosE

Spotify Legend

2674 Views

3 replies

1 likes

  • 2674 Views
  • 3 replies
  • 1 likes