Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
386644 Views
545 replies
34 likes
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
PlanPremiumCountryUKDeviceSamsung Galaxy S10 with Echo Dot and/or Sonos speakers Operating SystemAndroid My Question or IssueAutoplay is 'off' (see image). When I play an album with Listen on This Phone, music stops at the end of the album. All good...
Plan Premium Country UK Device Samsung Galaxy S10 with Echo Dot and/or Sonos speakers Operating System Android My Question or Issue Autoplay is 'off' (see image). ...
Community Legend
1583 Views
3 replies
1 likes
PlanPremiumCountryUKDeviceHuawei P30 ProOperating SystemAndroid 10 My Question or IssueHi, I have a Spotify premium account which has worked fine with my Google Home for years. But in the last week or so Google Home refuses to play specific songs. So...
Plan Premium Country UK Device Huawei P30 Pro Operating System Android 10 My Question or Issue Hi, I have a Spotify premium account which has worked fine with my Google Home for year...
Spotify Legend
2768 Views
3 replies
0 likes
PlanPremiumCountryGermanyDeviceGalaxy S4 GT-I9505Operating SystemAndroid My Question or IssueSince a few updates ago, the Spotify integration for the clock app ceased working for me. Now everytime an alarm goes off, it displays "java.lang.NullPointer...
Plan Premium Country Germany Device Galaxy S4 GT-I9505 Operating System Android My Question or Issue Since a few updates ago, the Spotify integration for the clock app ceased working...
Spotify Legend
2088 Views
11 replies
1 likes
PlanPremiumCountrySwedenDeviceSamsung Galaxy somethingOperating SystemSorry for my lack of technical know-how. It's Android/PC My Question or IssueTL;DR: When I listen to "Just the Two of Us" by Grover Washington, Jr. on my PC, it's the normal versio...
Plan Premium Country Sweden Device Samsung Galaxy something Operating System Sorry for my lack of technical know-how. It's Android/PC My Question or Issue TL;DR: When I listen to "Ju...
Moderator
3042 Views
1 replies
0 likes
Spotify added lyrics to songs. Which is really great!But there's one issue. Downloaded songs on mobile phones (I'm using Android) don't come with lyrics. So I can't read lyrics while I'm in offline mode.It's not really convenient. I hope this problem...
Spotify added lyrics to songs. Which is really great! But there's one issue. Downloaded songs on mobile phones (I'm using Android) don't come with lyrics. So I can't read lyrics while I'm in offline...
Spotify Legend
592 Views
2 replies
3 likes
PlanPremiumCountryUkDevice(Samsung Galaxy 10, Samsung Galaxy 9, Windows 10, Ipad)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueWhen streaming spotify (using spotify connect or voice commands) on google speakers/google ca...
Plan Premium Country Uk Device (Samsung Galaxy 10, Samsung Galaxy 9, Windows 10, Ipad) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue When streami...
Moderator
1427 Views
1 replies
0 likes
PlanPremium CountryUSA DevicePixel 5 Operating SystemAndroid 11 My Question or IssueI can no longer keep my playlists custom-sorted in folders on the android app. Whatever sorting I do in Windows doesn't transfer over to Android as it normally does. ...
Plan Premium Country USA Device Pixel 5 Operating System Android 11 My Question or Issue I can no longer keep my playlists custom-sorted in folders on the and...
Music Fan
5845 Views
33 replies
15 likes
Hello,My name is Emine Topdaş. I use spotify and I like this app. I wanted to write down an error I saw. I am using an android phone. If the phone screen is off and you want to change the music, first the stop icon becomes active, then the icon showi...
Hello, My name is Emine Topdaş. I use spotify and I like this app. I wanted to write down an error I saw. I am using an android phone. If the phone screen is off and you want to change the music, fi...
Spotify Legend
744 Views
5 replies
0 likes
PlanFreeCountryUnited States of AmericaDevice(OnePlus 7 pro)Operating System(Android 11) My Question or IssueWhen I press the three dots the "add to playlist" option no longer appears, I have uninstalled and reinstalled the app and it's very annoying...
Plan Free Country United States of America Device (OnePlus 7 pro) Operating System (Android 11) My Question or Issue When I press the three dots the "add to playlist" option no longe...
Moderator
314 Views
1 replies
0 likes
PlanFreeCountryVenezuelaDeviceInfinix Hot 10Operating SystemAndroid 10 My Question or Issue English: I have a problem with Spotify and my new Digitel phone line (A telecom service provider from here in Venezuela), because, when I use my Digitel mobil...
Plan Free Country Venezuela Device Infinix Hot 10 Operating System Android 10 My Question or Issue English: I have a problem with Spotify and my new Digitel phone li...
Spotify Legend
459 Views
1 replies
0 likes
Plan PremiumCountry UKDevice ASUS ROG Phone IIOperating System Android 10My Question or IssueThe behavior of the play button seems to have changed, which makes it impossible to shuffle albums properly anymore. It used to be the play button would shuf...
Plan Premium Country UK Device ASUS ROG Phone II Operating System Android 10 My Question or Issue The behavior of the play button seems to have changed, which makes it impossible to shuffle al...
Spotify Star
687 Views
2 replies
4 likes
Bring back just press play feature, it would pick playlists for you and new music and just cycle through it. It was at the top of made for you for like a week and I loved it, I have a hard time mentally making simple decisions so this made my life a ...
Bring back just press play feature, it would pick playlists for you and new music and just cycle through it. It was at the top of made for you for like a week and I loved it, I have a hard time menta...
Spotify Star
776 Views
1 replies
5 likes
PlanPremiumCountryUSDeviceSamsung Galaxy S20 FE 5G Operating SystemAndroid 11 When a song plays long enough in the app but you bring down the notification bar and it shows a song you were playing an hour or so ago...anyone else have this weird issue?...
Plan Premium Country US Device Samsung Galaxy S20 FE 5G Operating System Android 11 When a song plays long enough in the app but you bring down the notification bar and ...
Spotify Legend
430 Views
1 replies
0 likes
PlanPremiumCountry DeviceComputerOperating SystemWin 10 My Question or IssueHow do I change the default shuffle setting. From other forums I can see support answering that I just need to start an album by double-clicking the first song instead of the...
Plan Premium Country Device Computer Operating System Win 10 My Question or Issue How do I change the default shuffle setting. From other forums I can see support answering th...
Spotify Legend
710 Views
1 replies
1 likes
PlanPremium / FamiliyCountryGermany DevicesOnePlus 6T, Huawei Media Tablet Pro, Linux clientOperating SystemAndroid 11, Gentoo Linux Spotify Connect to Heos Marantz SR 5012 stopped suddenly stopped working yesterday (2021-11-17) While streaming music...
Plan Premium / Familiy Country Germany Devices OnePlus 6T, Huawei Media Tablet Pro, Linux client Operating System Android 11, Gentoo Linux Spotify Connect to Heos Marantz SR 5...
Spotify Legend
425 Views
1 replies
0 likes
PlanPremiumCountryCanadaDeviceHuawei P30 LiteOperating SystemEMUI 10.0.00 My Question or IssueI recently changed all my files from MP3 to FLAC and all my FLAC files work on desktop but when I try to sync them to my phone it doesn't work and I just ge...
Plan Premium Country Canada Device Huawei P30 Lite Operating System EMUI 10.0.00 My Question or Issue I recently changed all my files from MP3 to FLAC and all my FLAC files work on d...
Spotify Legend
1347 Views
1 replies
0 likes
PlanPremiumCountryBrazil DeviceSony Xperia L1Operating SystemAndroid Nougat 7.0 My Question or IssueI was using the default Spotify until today, when I tried the Lite version. I loved it, however, I can't find the option to download my songs to the S...
Plan Premium Country Brazil Device Sony Xperia L1 Operating System Android Nougat 7.0 My Question or Issue I was using the default Spotify until today, when I tried the Lite ...
Regular
2071 Views
3 replies
1 likes
Plan DuoPremiumCountry USA Local Files from Macbook Air iOS 10, trying to sync onto Andoid Phone, LG G7 ThinQ I have a playlist on my desktop Spotify from local files, and it plays fine on my Macbook. But on my Spotify app on my LG G7 ThinQ, the play...
Plan Duo Premium Country USA Local Files from Macbook Air iOS 10, trying to sync onto Andoid Phone, LG G7 ThinQ I have a playlist on my desktop Spotify from local files, and it pl...
Spotify Legend
1194 Views
6 replies
0 likes
PlanPremiumCountry: Switzerland DeviceSamsung galaxy S20Operating SystemAndroid 11 My Question or Issue Whenever i try to play songs that i uploaded from my local files from my computer on my phone, there is an exclamation mark under them, they're gr...
Plan Premium Country: Switzerland Device Samsung galaxy S20 Operating System Android 11 My Question or Issue Whenever i try to play songs that i uploaded from ...
Spotify Legend
12021 Views
23 replies
0 likes
PlanPremiumCountryUnited StatesDeviceSamsung Galaxy S10eOperating System(Android 11) My Question or Issue For the past few days one of my playlists has taken either multiple hours to sync to my Android or it doesn't sync at all. If I add the same son...
Plan Premium Country United States Device Samsung Galaxy S10e Operating System (Android 11) My Question or Issue For the past few days one of my playlists has taken either mu...
Spotify Legend
1416 Views
9 replies
0 likes
