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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 850177 Views
  • 11 replies
  • 49 likes
  • Android
    Guide
    Troubleshooting
  • 850177 Views
  • 11 replies
  • 49 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Moderator
  • 16769 Views
  • 3 replies
  • 0 likes
  • 16769 Views
  • 3 replies
  • 0 likes

Blocking songs in Daily Mix now only temporarily skips it - comes back the next day

Some change was recently made that changes the way blocking works in the Daily Mixes. It looks like the ability to block (skip) specific songs in a shared playlist was finally added, so your device will skip over songs in a public playlist, but the p...

  • Gig Goer
  • Some change was recently made that changes the way blocking works in the Daily Mixes. It looks like the ability to block (skip) specific songs in a shared playlist was finally added, so your device w...
  • 586 Views
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  • Android
    Playlists
  • 586 Views
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Superuser Contribution I can't get any music to play

PlanFree/PremiumCountryPreviously USA, currently JapanDeviceNook & Galaxy J3 VOperating SystemNo idea My Question or IssueI was playing music with no problem and then randomly it stopped playing & no matter what I do it won't play any music, not even...

  • Visitor
  • Plan Free/Premium Country Previously USA, currently Japan Device Nook & Galaxy J3 V Operating System No idea   My Question or Issue I was playing music with no problem and then ran...
  • Elena
  • Moderator
  • 192 Views
  • 1 replies
  • 0 likes
  • 192 Views
  • 1 replies
  • 0 likes

Superuser Contribution "no internet connection available" Error

error message "no internet conection available" when using wifi. I have no problems connecting with my mobile internet.Only happens when connecting to Wifi. PlanPremiumCountryPhilippines DeviceOppo F5Operating SystemAndroid My Question or Issueerror ...

  • Visitor
  • error message "no internet conection available" when using wifi. I have no problems connecting with my mobile internet.Only happens when connecting to Wifi.  Plan Premium Country Philippines...
  • Elena
  • Moderator
  • 473 Views
  • 1 replies
  • 0 likes
  • 473 Views
  • 1 replies
  • 0 likes

Autoplay

PlanPremiumCountryIsraelDeviceHuawei P9Operating SystemAndroid 7 My Question or IssueAutoplay is on but not working for three days. I tried to reinstall but it did not help... Thank you

  • Casual Listener
  •     Plan Premium Country Israel Device Huawei P9 Operating System Android 7   My Question or Issue Autoplay is on but not working for three days. I tried to reinstall but i...
  • Emilia_8
  • Spotify Star
  • 283 Views
  • 3 replies
  • 0 likes
  • 283 Views
  • 3 replies
  • 0 likes

Autoplay suddenly stopped working

PlanPremiumCountryUnited KingdomDeviceSamsung Galaxy A71Operating SystemAndroid 10My Question or IssueAutoplay does not work on my new phone. Works fine on my desktop and macbook, but nothing on my phone - just stops at the end of an album/playlist. ...

  • Casual Listener
  • Plan Premium Country United Kingdom Device Samsung Galaxy A71 Operating System Android 10 My Question or Issue Autoplay does not work on my new phone. Works fine on my desktop and macbook, b...
  • Emilia_8
  • Spotify Star
  • 216 Views
  • 1 replies
  • 0 likes
  • 216 Views
  • 1 replies
  • 0 likes

Solved!! I can't find podcast section

I can't find the podcast section any were I thought the podcast was premium feature so I upgraded to the premium but the same problem! I'm from middle East so can it be region problem?

  • Casual Listener
  • I can't find the podcast section any were I thought the podcast was premium feature so I upgraded to the premium but the same problem! I'm from middle East so can it be region problem?
  • Emilia_8
  • Spotify Star
  • 419 Views
  • 5 replies
  • 0 likes
  • 419 Views
  • 5 replies
  • 0 likes

Superuser Contribution Playlists not working and general issues with app

PlanPremiumCountryGermanyDeviceXiaomi A3Operating SystemAndroid Oreo My Question or IssueSince a few weeks I experience following problems: when starting to play a new playlist, one song is played and thereafter spotify returns to a single same album...

  • Visitor
  • Plan Premium Country Germany Device Xiaomi A3 Operating System Android Oreo   My Question or Issue Since a few weeks I experience following problems:   when starting to pla...
  • Elena
  • Moderator
  • 247 Views
  • 1 replies
  • 0 likes
  • 247 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify app has never worked correctly

The app has never worked correctly for me. I have autoplay ticked but it never autoplays, instead replays the same song. I have reinstalled the app, signed out everywhere, toggled it on and off, changed other settings (crossfade)...nothing works. Not...

  • Visitor
  • The app has never worked correctly for me. I have autoplay ticked but it never autoplays, instead replays the same song. I have reinstalled the app, signed out everywhere, toggled it on and off, chan...
  • Elena
  • Moderator
  • 194 Views
  • 1 replies
  • 0 likes
  • 194 Views
  • 1 replies
  • 0 likes

Superuser Contribution How to download unlimited songs as a premium user?

PlanPremiumCountryUSADeviceSamsung Galaxy A10eOperating SystemAndroid Pie My Question or IssueSo I have three devices that I'm using to listen to Spotify, but I'm planning to only use one - my phone - to download and listen online. The problem is it ...

  • Visitor
  • Plan Premium Country USA Device Samsung Galaxy A10e Operating System Android Pie   My Question or Issue So I have three devices that I'm using to listen to Spotify, but I'm planning to...
  • Elena
  • Moderator
  • 1066 Views
  • 1 replies
  • 0 likes
  • 1066 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't share the songs to Instagram story!

PlanPremiumCountrySingapore DeviceHuawei P30 Operating SystemAndroid My Question or IssueI can't share the songs to Instagram story after I purchased the premium plan, I bought the plan just for share it! Please fix it out!

  • Visitor
  • Plan P remium Country Singapore  Device Huawei P30   Operating System Android    My Question or Issue I can't share the songs to Instagram story after I purchased th...
  • DrMay1987
  • Casual Listener
  • 614 Views
  • 2 replies
  • 1 likes
  • 614 Views
  • 2 replies
  • 1 likes

Can't listen to albums offline

PlanPremiumCountryMexicoDeviceSamsung A51Operating SystemAndroid 10 My Question or Issue I have a lot of albums downloaded, not all albums songs are on my liked songs, and it's fine that way. But whenever I go offline, and try to open an albums it ju...

  • Casual Listener
  • Plan Premium Country Mexico Device Samsung A51 Operating System Android 10   My Question or Issue   I have a lot of albums downloaded, not all albums songs are on my liked songs,...
  • Supersonicbros
  • Casual Listener
  • 633 Views
  • 2 replies
  • 1 likes
  • 633 Views
  • 2 replies
  • 1 likes

Can't select an album through Spotify on Android auto

PlanPremiumCountryCanadaDeviceGoogle Pixel 4 XLand Nissan Sentra 2020Operating SystemAndroid 10 - Build number QQ3A.200605.001 Spotify Version 8.5.64.1046 My Question or IssueThe title of this post is clear enough Ahah. When using Spotify through And...

  • Regular
  • Plan Premium Country Canada Device Google Pixel 4 XL and Nissan Sentra 2020 Operating System Android 10 - Build number QQ3A.200605.001  Spotify Version 8.5.64.1046     My Q...
  • 280 Views
  • 0 replies
  • 0 likes
  • album
    Android 10
    android auto
  • 280 Views
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Android App is Pausing. Attempted several fixes already.

Plan-PremiumCountry-USA, OregonDevice-Samsung Note 10+Operating SystemAndroid, latest version My Question or Issue This app is the only music app that keeps pausing. I looked and attempted the several posts on this forum about sleep settings, power s...

  • Newbie
  • Plan-Premium Country-USA, Oregon Device-Samsung Note 10+ Operating System Android, latest version   My Question or Issue   This app is the only music app that keeps pausing. I looke...
  • lbenioff25
  • Newbie
  • 253 Views
  • 1 replies
  • 1 likes
  • 253 Views
  • 1 replies
  • 1 likes

Autoplay

PlanPremiumCountryUnited statesDevice(Pixel4Xl)Operating SystemAndroid My Question or IssueNo matter what autoplay for mobile won't work I've switched it on off reinstalled app restarted phone. Works fine on my computer but I cannot get this to work ...

  • Visitor
  • Plan Premium Country United states Device (Pixel4Xl) Operating System Android   My Question or Issue No matter what autoplay for mobile won't work I've switched it on off reinstalled a...
  • Emilia_8
  • Spotify Star
  • 390 Views
  • 1 replies
  • 0 likes
  • 390 Views
  • 1 replies
  • 0 likes

My autoplay won't work on Samsung Galaxy S20

Hello everyone, I just got a new phone, a Samsung galaxy s20 and I can't make the autoplay work no matter what I do. I've already uninstalled and installed the app, cleaned data, changed battery settings, permission settings, data settings, everythin...

  • Visitor
  • Hello everyone,  I just got a new phone, a Samsung galaxy s20 and I can't make the autoplay work no matter what I do.    I've already uninstalled and installed the app, cleaned data...
  • Emilia_8
  • Spotify Star
  • 520 Views
  • 1 replies
  • 0 likes
  • autoplay
  • 520 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify cuts out when connected via bluetooth

PlanPremiumCountryCADeviceSamsung Galaxy 8Operating SystemAndroid So basically when I'm connected to bluetooth ear buds or my truck personal and work.. spotify cuts out and stops playing when my phone closes... it will periodically play again for a f...

  • Casual Listener
  •   Plan Premium Country CA Device Samsung Galaxy 8 Operating System Android   So basically when I'm connected to bluetooth ear buds or my truck personal and work.. spotify cuts out...
  • Wayaware
  • Visitor
  • 12210 Views
  • 5 replies
  • 1 likes
  • 12210 Views
  • 5 replies
  • 1 likes

I used too 6 month gift cards on Christmas and they didn't stack so i only got six months of premium

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Casual Listener
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Rogerwolf00
  • Casual Listener
  • 238 Views
  • 1 replies
  • 0 likes
  • 238 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution daily mixes showing up with only shuffle play

PlanFreeCountry U.S.A. DeviceSamsung s7 My Question or Issue i listen to the daily mixes a lot, and recently four out of six have been showing up with no option to play individual songs, only shuffle play. ive tried to fix it within the playlist. ive...

  • Casual Listener
  •   Plan Free Country  U.S.A.   Device Samsung s7   My Question or Issue  i listen to the daily mixes a lot, and recently four out of six have been showing up with no...
  • Vorash00
  • Visitor
  • 20124 Views
  • 14 replies
  • 6 likes
  • 20124 Views
  • 14 replies
  • 6 likes

Solved!!Superuser Contribution Autoplay enabled but not working

PlanPremiumCountryItalyDeviceHuawei p10Operating SystemAndroid My Question or IssueAutoplay option is enabled on my phone, but it doesn't work properly...if I play a song, at the end music stops. App had worked properly before. I tried to unistall an...

  • Casual Listener
  • Plan Premium Country Italy Device Huawei p10 Operating System Android   My Question or Issue Autoplay option is enabled on my phone, but it doesn't work properly...if I play a song, a...
  • Frap87
  • Casual Listener
  • 318 Views
  • 2 replies
  • 0 likes
  • 318 Views
  • 2 replies
  • 0 likes