Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
387482 Views
545 replies
34 likes
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
Plan DuoPremiumCountry USA Local Files from Macbook Air iOS 10, trying to sync onto Andoid Phone, LG G7 ThinQ I have a playlist on my desktop Spotify from local files, and it plays fine on my Macbook. But on my Spotify app on my LG G7 ThinQ, the play...
Plan Duo Premium Country USA Local Files from Macbook Air iOS 10, trying to sync onto Andoid Phone, LG G7 ThinQ I have a playlist on my desktop Spotify from local files, and it pl...
Spotify Legend
1200 Views
6 replies
0 likes
PlanPremiumCountry: Switzerland DeviceSamsung galaxy S20Operating SystemAndroid 11 My Question or Issue Whenever i try to play songs that i uploaded from my local files from my computer on my phone, there is an exclamation mark under them, they're gr...
Plan Premium Country: Switzerland Device Samsung galaxy S20 Operating System Android 11 My Question or Issue Whenever i try to play songs that i uploaded from ...
Spotify Legend
12055 Views
23 replies
0 likes
PlanPremiumCountryUnited StatesDeviceSamsung Galaxy S10eOperating System(Android 11) My Question or Issue For the past few days one of my playlists has taken either multiple hours to sync to my Android or it doesn't sync at all. If I add the same son...
Plan Premium Country United States Device Samsung Galaxy S10e Operating System (Android 11) My Question or Issue For the past few days one of my playlists has taken either mu...
Spotify Legend
1418 Views
9 replies
0 likes
Plan: Premium MiniCountry: IndiaDevice: Tested on Motorola One Power (Android 10), Samsung M21 (Android 11) Operating System: Tested with Windows, Mac and Ubuntu My Question or IssueI have added local MP3 files to Spotify app in my computer (legal fi...
Plan: Premium Mini Country: India Device: Tested on Motorola One Power (Android 10), Samsung M21 (Android 11) Operating System: Tested with Windows, Mac and Ubuntu My Ques...
Spotify Legend
4098 Views
24 replies
2 likes
None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountryRussiaDeviceGoogle Pixel 4a 5GOperating SystemAndroid 11 My Question or Issue The app launches automatically and s...
None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country Russia Device Google Pixel 4a 5G Operating System ...
Music Fan
8018 Views
16 replies
1 likes
PlanFree/PremiumCountryUSA Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue: Across all devices (Android, PC, and Macbook), once the screen goes off, the current son...
Plan Free/Premium Country USA Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue: &...
Spotify Legend
1281 Views
6 replies
1 likes
Notifications completely pauses the music I'm listening to instead of just lowering the volume. It was fine until an update recently. There does not appear to be an option for it any more. Why was this taken away? Muting notifications is not an optio...
Notifications completely pauses the music I'm listening to instead of just lowering the volume. It was fine until an update recently. There does not appear to be an option for it any more. Why was th...
Spotify Legend
574 Views
1 replies
0 likes
PlanFreeCountryCanadaDevice Acer Iconia TabletOperating SystemAndroid 7.0 Kernel Version 4.4.22 My Question or IssueSince the update this morning my Spotify has been unable to play or load any songs or playlists. I have already tried signing out then...
Plan Free Country Canada Device Acer Iconia Tablet Operating System Android 7.0 Kernel Version 4.4.22 My Question or Issue Since the update this morning my Spotif...
Spotify Legend
813 Views
3 replies
0 likes
Can we have lyrics for everything that Genius has lyrics for, rather than just a select few songs (and then only with other background information). An alternative would be a link to the appropriate Genius web page. PlanFree/PremiumCountry Device(iPh...
Can we have lyrics for everything that Genius has lyrics for, rather than just a select few songs (and then only with other background information). An alternative would be a link to the appropriate ...
Spotify Star
732 Views
2 replies
1 likes
Hello,I've been having trouble trying to figure out how to play an artists entire discography from mobile. From the mobile android view I can only see the top 5 songs and a shuffle play button. If I hit one of the top 5 songs and let it play, it will...
Hello, I've been having trouble trying to figure out how to play an artists entire discography from mobile. From the mobile android view I can only see the top 5 songs and a shuffle play button. I...
Newbie
1119 Views
3 replies
2 likes
Spotify automatically switches to android auto from the radio automatically. I have this feature disabled as I want to be the one to decide when I am listening to Spotify or not. Once I change back to the radio, a few minutes later it will automatica...
Spotify automatically switches to android auto from the radio automatically. I have this feature disabled as I want to be the one to decide when I am listening to Spotify or not. Once I change back t...
570 Views
0 replies
0 likes
PlanPremiumCountryIcelandDevice(Samsung Galaxy) My Question or IssueI was unable to see songs songs on my phone that I added on my computer from local files to an old playlist. I then tried adding songs that were not from local files but were in the ...
Plan Premium Country Iceland Device (Samsung Galaxy) My Question or Issue I was unable to see songs songs on my phone that I added on my computer from local files to an old playlist. I...
Music Fan
1031 Views
3 replies
0 likes
PlanPremiumCountryCanadaDeviceLG Q6Operating SystemAndroid 9 (Pie) My Question or IssueFollowing some updates to my Spotify app, my new "Your library" section is completely empty despite me having dozens of saved playlists.I can't even access my "lik...
Plan Premium Country Canada Device LG Q6 Operating System Android 9 (Pie) My Question or Issue Following some updates to my Spotify app, my new "Your library" section is completely e...
Spotify Legend
1796 Views
3 replies
0 likes
Bonjour, Comme indiqué dans le titre, l'option "mode voiture" n'apparait plus dans mes préférences d'application. Cette disparition c'est produite du jour au lendemain.Quelqu'un a t'il rencontré le même problème? Une solution existe t'elle ? Merci po...
Bonjour, Comme indiqué dans le titre, l'option "mode voiture" n'apparait plus dans mes préférences d'application. Cette disparition c'est produite du jour au lendemain. Quelqu'un a t'il ren...
Newbie
496 Views
1 replies
0 likes
Currently when you sort by recently added, in mobile, it reverses the order of the recently added, but adding the most recent to the bottom, instead of to the top. Please fix this so it matches Desktop and reality. OS: Android
Currently when you sort by recently added, in mobile, it reverses the order of the recently added, but adding the most recent to the bottom, instead of to the top. Please fix this so it matches Deskt...
Spotify Legend
360 Views
1 replies
0 likes
So, the lyrics are displayed on a nice spacing and formatting, that is until you expand the whole lyrics window, it becomes all crammed and ugly. Keep the same formatting and spacing from the small window to the expanded one
So, the lyrics are displayed on a nice spacing and formatting, that is until you expand the whole lyrics window, it becomes all crammed and ugly. Keep the same formatting and spacing from the small w...
Spotify Legend
802 Views
3 replies
0 likes
PlanPremiumCountryCanadaDeviceOneplus6 And Google TV And Google home MiniOperating SystemAndroid 10 My Question or IssueQueue overridden and random songs added at the end of chosen album when casting to Google Devices. STR1. Play album on Android pho...
Plan Premium Country Canada Device Oneplus6 And Google TV And Google home Mini Operating System Android 10 My Question or Issue Queue overridden and random songs added at the end of ...
Moderator
2495 Views
3 replies
4 likes
PlanPremiumCountry USADeviceGoogle Pixel 1 and 3Operating SystemAndroid My Question or Issue Everytime I am driving in my car listening to spotify, I don't receive phone calls. I will get 1 second pauses in music and then it will resume. There is no ...
Plan Premium Country USA Device Google Pixel 1 and 3 Operating System Android My Question or Issue Everytime I am driving in my car listening to spotify, I don't receive ...
Spotify Legend
2711 Views
3 replies
1 likes
How to set small notification style to this Spotify bar? DeviceHuawei mate 20 proOperating System Android 10
How to set small notification style to this Spotify bar? Device Huawei mate 20 pro Operating System Android 10
Moderator
703 Views
1 replies
0 likes
PlanPremiumCountryU.S.A.Device(Samsung S21 Ultra)Operating System(Android 11) My Question or IssueSpotify gives three notifications for what's playing but two of them are just stuck there from old songs. They cannot be removed and Spotify is not acti...
Plan Premium Country U.S.A. Device (Samsung S21 Ultra) Operating System (Android 11) My Question or Issue Spotify gives three notifications for what's playing but two of them...
Moderator
831 Views
4 replies
0 likes
