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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118396 Views

27 replies

4 likes

  • 118396 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

238577 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 238577 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

599487 Views

79 replies

3 likes

  • 599487 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

492032 Views

581 replies

42 likes

Account
Free
  • 492032 Views
  • 581 replies
  • 42 likes

Do Spotify support frequencies lower then 60?

PlanPremiumCountry NorwayDevice(Samsung Galaxy S7)Operating System(Androide)My Question or Issue Does Spotify support frequencies lower then 60? I was looking at the equalizer for the app and there you can mix with the Hz from 60Hz to 15000kHz. Is th...

Casual Listener

Plan Premium Country  Norway Device (Samsung Galaxy S7) Operating System (Androide) My Question or Issue  Does Spotify support frequencies lower then 60? I was looking at the equal...

DenoBeno

Music Fan

1793 Views

1 replies

0 likes

  • 1793 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't play a playlist of podcasts without shuffle??

PlanPremiumCountryUSADevicePixel 3 My Question or IssueI saw a post from spotify recently about creating playlists of podcast episodes and thought "that's a good idea I'll try that." So I started a playlist of a bunch of episodes I wanted to listen t...

Casual Listener

Plan Premium Country USA Device Pixel 3   My Question or Issue I saw a post from spotify recently about creating playlists of podcast episodes and thought "that's a good idea I'll try th...

Ver

Spotify Legend

15549 Views

20 replies

15 likes

  • 15549 Views
  • 20 replies
  • 15 likes

Superuser Contribution Getting Tired of This App

PlanFreeCountryUnited StatesDeviceSamsung S21My Question or IssueSo, I have used Spotify for years and these past few weeks have been the worse experiences I have ever had with the app. I haven't ever been bothered when it comes to the free version, ...

Casual Listener

Plan Free Country United States Device Samsung S21 My Question or Issue So, I have used Spotify for years and these past few weeks have been the worse experiences I have ever had with the app....

Ver

Spotify Legend

1023 Views

3 replies

0 likes

  • 1023 Views
  • 3 replies
  • 0 likes

Superuser Contribution App crashes - anything to do with JRE

PlanFreeCountryCanada DeviceHuawei Operating SystemAndroid My Question or IssueThe app immediately crashes when I try to listen to or search for JRE. When searching for the podcast it usually is displayed in a list but clicking on it causes the app t...

Newbie

Plan Free Country Canada   Device Huawei  Operating System Android   My Question or Issue The app immediately crashes when I try to listen to or search for JRE.  When ...

Alex

Spotify Legend

1485 Views

1 replies

0 likes

  • 1485 Views
  • 1 replies
  • 0 likes

Superuser Contribution Constant Podcast Video Buffering

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueVideo Podcast is constantly buffering on Sony smart tv. About every 4 seconds. Yes I've unins...

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Video P...

Yordan

Moderator

3500 Views

7 replies

0 likes

  • 3500 Views
  • 7 replies
  • 0 likes

Superuser Contribution Can't report a user -- verification code error

Trying to report a spam bot account (under "abusive" though there also isn't a category in reporting for spam).When I try to report, submit my email for the verification code then copy and paste the code into the verification box, it errors out, sayi...

Regular

Trying to report a spam bot account (under "abusive" though there also isn't a category in reporting for spam). When I try to report, submit my email for the verification code then copy and paste th...

MafeG

Spotify Legend

881 Views

1 replies

0 likes

  • 881 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Lyrics not showing (checked other threads)

PlanPremium Family PlanCountryPolandDeviceSamsung A71Operating SystemAndroid 11 (samsung system overlay 3.1) account started in 2017 (I noticed that for younger accounts the problem doesn't appear) and I won't switch to another My Question or IssueIn...

Casual Listener

  Plan Premium Family Plan Country Poland Device Samsung A71 Operating System Android 11 (samsung system overlay 3.1)    account started in 2017 (I noticed that for younger a...

Alex

Spotify Legend

2295 Views

1 replies

0 likes

android 11
  • 2295 Views
  • 1 replies
  • 0 likes

Superuser Contribution Downloaded songs stop playing after 5 seconds if I'm connected to a network

For the last month I've had issues with songs stopping after 5 seconds. I have my playlist downloaded and if I switch to offline mode the music plays fine. I've reinstalled the app, cleared the cache, have plenty of storage, tried different versions ...

Newbie

For the last month I've had issues with songs stopping after 5 seconds. I have my playlist downloaded and if I switch to offline mode the music plays fine. I've reinstalled the app, cleared the cache...

Ver

Spotify Legend

560 Views

1 replies

0 likes

Android
music stops
music stops playing
  • 560 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Can't download/play music from local folder on Android phone

I have uploaded songs to my local folder from my desktop app and can easily listen to them on the desktop app, but I can't download them so I can listen to them on my mobile phone. It keeps telling me that "This song is not available". I have followe...

Regular

I have uploaded songs to my local folder from my desktop app and can easily listen to them on the desktop app, but I can't download them so I can listen to them on my mobile phone. It keeps telling m...

Ver

Spotify Legend

6723 Views

28 replies

1 likes

  • 6723 Views
  • 28 replies
  • 1 likes

Superuser Contribution cant see lyrics with my premium account

PlanPremiumCountryTurkeyDevice(Xiaomi Mi 9)Operating System(Android) My Question or Issuei have been using premium for a long time but still dont have the lyrics feature. When i switch to an another free account on my device the lyrics are there but ...

Newbie

Plan Premium Country Turkey Device (Xiaomi Mi 9) Operating System (Android)   My Question or Issue i have been using premium for a long time but still dont have the lyrics feature. Whe...

Eni

Moderator

518 Views

1 replies

0 likes

  • 518 Views
  • 1 replies
  • 0 likes

Superuser Contribution Podcasts not available in offline mode

PlanPremiumCountryIndiaDeviceXiaomi Redmi 6 ProOperating SystemAndroid Pie My Question or IssuePodcasts are downloaded successfully, but not played and available in Offline mode.

Newbie

Plan Premium Country India Device Xiaomi Redmi 6 Pro Operating System Android Pie   My Question or Issue Podcasts are downloaded successfully, but not played and available in Offline m...

Jeremy

Spotify Legend

563 Views

1 replies

0 likes

podcast
  • 563 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Blend option not visible

PlanPremiumCountryPolandDeviceXiaomi 9proOperating SystemAndroid My Question or IssueThe blend option was aviable to me when it introduced what it is, after refreshing the app it no longer shows up in the for me part of the app so it is unnaccesible

Casual Listener

Plan Premium Country Poland Device Xiaomi 9pro Operating System Android   My Question or Issue The blend option was aviable to me when it introduced what it is, after refreshing the ap...

MafeG

Spotify Legend

8513 Views

7 replies

0 likes

  • 8513 Views
  • 7 replies
  • 0 likes

Superuser Contribution Android 11 Media player controls missing

PlanPremiumCountryU.S.DeviceGoogle Pixel 3aOperating SystemAndroid 11 My Question or IssueThe Android 11 update added a new media player control section to the quick settings menu when you swipe down from the top of the screen. My phone does not show...

Casual Listener

  Plan Premium Country U.S. Device Google Pixel 3a Operating System Android 11   My Question or Issue The Android 11 update added a new media player control section to the quick ...

shani2

Newbie

18187 Views

7 replies

7 likes

  • 18187 Views
  • 7 replies
  • 7 likes

Solved!!Superuser Contribution [Android] Fix background play at random (andiord APP)

So I have have had Spotify on my phone for a while now. Or I did , I had it linked to my alarms . How ever the app just starts randomly playing even when there has been no alarm to go off. I have been in a few situations where it starts playing rando...

Visitor

So I have have had Spotify  on my phone for a while now. Or I did , I had it linked to my alarms . How ever the app just starts randomly playing even when there has been no alarm to go off.&nbsp...

CarlosE

Spotify Legend

3064 Views

5 replies

0 likes

Android
  • 3064 Views
  • 5 replies
  • 0 likes

Superuser Contribution Lyrics not working

PlanPremiumCountryIndiaDeviceOnePlus 6TOperating SystemAndroid 11Spotify v8.7.0.1147 When I'm using desktop, lyrics are completely working but having problem while listening with this Android phone. The lyrics icon is shown at preview but lyrics aren...

Casual Listener

Plan Premium Country India Device OnePlus 6T Operating System Android 11 Spotify v8.7.0.1147   When I'm using desktop, lyrics are completely working but having problem while listening ...

matuag

Casual Listener

656 Views

3 replies

0 likes

  • 656 Views
  • 3 replies
  • 0 likes

Superuser Contribution Scrubbing Within a Track

PlanFreeCountryUSADeviceGoogle Pixel 5a 5GOperating SystemAndroid 12 My Question or IssueIs it a premium feature to be able to skip around within a track using the audio scrubber in the app? I have been able to skip around once or twice, but every ot...

Casual Listener

Plan Free Country USA Device Google Pixel 5a 5G Operating System Android 12   My Question or Issue Is it a premium feature to be able to skip around within a track using the audio scru...

Noxria

Casual Listener

2809 Views

4 replies

0 likes

  • 2809 Views
  • 4 replies
  • 0 likes

Superuser Contribution ¿ Por qué no me aparece la opción de compartir sólo letras en Instagram?

PlanPremiumCountryChileDevice(Motorola Moto G30)Operating System(Android 11) My Question or Issue Hola, comunidad.Quería saber el porqué de que no me aparece la opción de compartir en el apartado de "letras", he visto en varias historias que ahora co...

Newbie

  Plan Premium Country Chile Device (Motorola Moto G30) Operating System (Android 11)   My Question or Issue   Hola, comunidad. Quería saber el porqué de que no me aparece...

MafeG

Spotify Legend

1963 Views

1 replies

0 likes

  • 1963 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution The music stops when i close the app from running in background

PlanFreeCountryEgyptPhone Samsung Galaxy J7Operating System(iOS 10, Android Oreo, Windows 10,etc. My Question or IssueWhen i start the music and then i close the app so i prevent my battery from dying the music stops how i can keep it running?

Casual Listener

Plan Free Country Egypt Phone  Samsung Galaxy J7 Operating System (iOS 10, Android Oreo, Windows 10,etc.   My Question or Issue When i start the music and then i close the ap...

Ver

Spotify Legend

11498 Views

5 replies

1 likes

  • 11498 Views
  • 5 replies
  • 1 likes

Superuser Contribution Playing tracks plays sound but does not appear as playing

PlanPremiumCountryUSADevicePixel 5Operating SystemAndroid 12 My Question or IssueWhen I play a track, the sound starts. But the track does not show as playing. So I cannot pause or control the track in any way other than exiting the app to stop it. E...

Music Fan

Plan Premium Country USA Device Pixel 5 Operating System Android 12  My Question or Issue When I play a track, the sound starts. But the track does not show as playing. So I cannot paus...

Eni

Moderator

966 Views

4 replies

0 likes

  • 966 Views
  • 4 replies
  • 0 likes

Superuser Contribution [Android][Playlists] Differences in recommended songs on PC and smartphone

I noticed while playing selfmade playlists on PC that you can listen to whole songs in the "recommended songs" section, but on the smartphone only samples of those songs are played. Is this an intended feature? If not please also let us listen to who...

Newbie

I noticed while playing selfmade playlists on PC that you can listen to whole songs in the "recommended songs" section, but on the smartphone only samples of those songs are played. Is this an intend...

Eni

Moderator

580 Views

1 replies

0 likes

Android
Playlists
  • 580 Views
  • 1 replies
  • 0 likes